Field Service Technician - San Antonio
28 days ago
San Antonio
Job Description Responsible for maintaining all Barri & DolEx branches in optimal conditions. Main responsibilities include general maintenance and repairs, electrical, plumbing, HVAC, painting, general carpentry, for all stores. • 1–5-year experience as a Handy-man, Field Service Technician or Onsite Tech Support Technician, • Valid Driver’s License (review driving record history), • Knowledge and use of hand tools, power tools and basic machinery., • Basic Networking, Cabling Management, Racking systems, Telephony Services, Surveillance Systems, repairs., • Handyperson Skills for basic branch repairs such as Sheetrock, Basic Electricity, plumbing, painting, and others, • Able to effectively communicate in Spanish and English to communicate with vendors and service providers., • Proven analytical and problem-solving abilities., • Service oriented., • Highly logical., • Highly self-motivated and directed., • Take attention to detail., • Deadline and detail-oriented, • Ability to work full time., • Responsible for maintaining all Barri & DolEx branches in optimal conditions., • Main responsibilities include general maintenance and repairs, electrical, plumbing, HVAC, painting, general carpentry, for all stores., • Coordinate and supervise new construction and remodeling., • Perform Scheduled Grounds maintenance for the proper operation maintenance of infrastructure, services, facilities, and systems., • Basic maintenance/knowledge of computers., • Installation and configuration of infrastructure, surveillance, and security equipment for proper store operations., • Manage all on-site installation, repair, maintenance, and test tasks., • Diagnose errors or technical problems and determine proper solutions., • Produce timely and detailed service reports., • Operate vehicles in a safe manner and use field automation systems., • Follow all company’s filed procedures and protocols., • Coordinate the projects already established by the Field Services Manager from start to finish to maximize productivity and meet business needs., • Support After hour Emergencies as needed but not limited to Vandalism, Attempted Break-ins, or natural Disasters., • Ability to handle physical workload., • Complete work and repair service orders in a timely fashion, • Estimate time and extent of repairs or installations., • Experience in maintenance (basic paint repairs, plumbing, electrical, cabinets, installation, and replacement of sheet metal). Required Work Demands. • Fast paced environment with tight deadlines., • Travel is required., • Overtime hours may be required to meet project deadlines., • Coordinate and supervise new construction and remodeling., • Assist in negotiation with vendors, outsourcers, and contractors to secure infrastructure-specific products and services., • Assist with the preparation of RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts., • Test network performance and provide network performance statistics and reports., • Practice IT asset management, including maintenance of component inventory and related documentation., • Perform Scheduled preventive IT and Grounds maintenance for the proper operation maintenance of infrastructure, services, facilities, and systems., • Installation and configuration of infrastructure, surveillance, and security equipment for proper store operations., • Provide service and customer support during field visits or dispatches., • Manage all on-site installation, repair, maintenance, and test tasks., • Diagnose errors or technical problems and determine proper solutions., • Produce timely and detailed service reports., • Follow all company’s filed procedures and protocols., • Cooperate with technical team and share information across the organization., • Comprehend customer requirements and make appropriate recommendations/briefings., • Build positive relationships with customers., • Coordinate the projects already established by the Field Services Manager from start to finish to maximize productivity and meet business needs., • Support After hour Emergencies as needed but not limited to Vandalism, Attempted Break-ins, or natural Disasters., • Complete work and repair service orders in a timely fashion, • Estimate time and extent of repairs or installations., • After hour Availability for Emergencies or schedule repairs Physical Demands. • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects., • Operate vehicles in a safe manner and use field automation systems., • Ability to handle physical workload.