Manager of Facilities
3 days ago
Baltimore
Job Description JOB TITLE: Director of Facilities & Maintenance REPORTS TO: CEO FLSA: Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care! Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support! JOB SUMMARY/OBJECTIVE: Reporting to the Chief Executive Office and/or their designee, the Director of Facilities is responsible for providing leadership, oversight and guidance for the safe and efficient functioning, maintenance and operation of all Tuerk House facilities, buildings, equipment, machinery, utilities, landscaping, systems, physical environment, facilities’ aesthetics and grounds-keeping. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Budgetary oversight, short and long-range planning, program/policies/procedures development, construction/renovation oversight, skilled trade’s contractors, maintenance and repair programs, energy management, capital projects and other related activities., • Contacts and interactions vary and may involve multiple constituencies such as direct interaction with Tuerk House executive management, community organizers, the public, Tuerk House clients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information., • Provide leadership, oversight and guidance for the maintenance of all Tuerk House facilities, exteriors/interiors, grounds, tools and equipment to achieve a safe, sanitary environment for Tuerk House clients, employees, visitors and other stakeholders., • Ensure compliance with local, state and federal regulations, accreditation and regulatory agencies., • Identify system/equipment maintenance schedule and take appropriate action to ensure regulatory compliance in all aspects of system/equipment maintenance including to transportation vehicles, • Develop and manage preventive and predictive maintenance programs including but not limited to equipment, facility, and maintenance activity records., • Ensure the effective planning and scheduling of critical work orders to achieve timely completion of work to ensure minimal disruption to business operations of Tuerk House, • Ensure assigned staff complies with safe work practices through enforcement of policies, procedures and training as well as compliance with, local, state and federal laws/regulations., • Ensure the adherence, resolution and correction of safety and environmental issues throughout Tuerk House., • Work collaboratively with all levels of the organization to produce measurable improvements in patient safety in both process and outcomes., • Work collaboratively with all levels of the organization to ensure patient safety practices, infection control, risk monitoring, risk prevention, event mitigation, and event reporting., • Provide solutions and day-to-day support for maintenance staff and management to resolve maintenance issues, troubleshooting, problem analysis, equipment failures as well as measures to improve equipment reliability and cleanliness, • Determine building and maintenance priorities that are of significant scope., • Monitor facilities for maintenance and repair needs., • Review and assist the development of plan specifications and safety requirements for repair and/or remodeling of facilities to ensure conformance with safety requirements, building codes, etc., • Arrange snow removal and parking lot maintenance of all locations., • Respond to power outages and alarm issues., • Provide leadership, oversight and guidance for space allocation and planning as well as renovation and construction projects., • Monitor and control department’s budgets and expenditures; review and approve all orders and maintain supply inventory; verify and reconcile expenditure of budgeted funds; prepare financial reports reflecting status of programs and activities., • Recommend capital expenditures according to established guidelines and procedures., • Ensure that operations policies and procedures are practiced, up to date and reviewed annually., • Assess and respond to staff needs which are necessary for efficient and effective completion of tasks., • Maintain and keep abreast of all regulatory, accreditation and compliance programs, policies and laws., • Provide leadership, oversight and guidance for recruitment and job/department orientation., • Identify, develop and recommend professional development needs and opportunities and coordinate/conduct training on an annual basis or as needed., • Conduct performance evaluations, formal and informal coaching and recommend disciplinary action., • Ensures department’s staff compliance with annual HTHU, PPD, Influenza and CPR requirements., • Establish, implement, communicate, and maintain departmental vision through assessment, goal setting, annual and strategic planning in support of Tuerk House mission, vision, values, as well as strategic goals and objectives., • Maintain effective and cooperative working relationships with community health resources and agencies to ensure quality, responsive, and efficient service., • Provide administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures and programs., • Ensure compliance with Tuerk House policies and procedures., • Establish and maintain effective working relationships with physicians, management, and assigned staff., • Represent department at meetings, conferences and other related activities., • Oversee transportation drivers and vehicles ensuring they are maintained and clean., • Acts as Safety Officer for Tuerk House., • Monitors all cameras, retrieves historical footage for internal investigations or for Baltimore City PD as needed or requested., • Monitors all fob access points and maintains appropriate access for all staff members., • All other duties assigned REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE: • Bachelor is Degree from an accredited college/university in Engineering, Business Administration or related field. (Preferred), • Current MD Driver’s License and Evidence of Good Driving Record is required., • Seven (7) to ten (10) years of progressively responsible experience in facilities management or general services at a hospital, health center or similar environment., • Knowledge of operating principles, guidelines and bylaws., • Working knowledge of HVAC, energy management, building automation, plumbing, carpentry, electrical systems, painting, wastewater treatment, equipment maintenance and general construction practices., • Working knowledge of all applicable standards, codes and regulations established by federal, state, and local agencies., • Demonstrates knowledge of HVAC, mechanical and electrical repair, and total building systems, as well as maintenance, construction and contracts required., • Demonstrated knowledge of Joint Commission requirements and State Administrative Codes required., • Must have knowledge of Computer Management Maintenance System (CMMS). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Strong performance management and conflict management skills., • Strong analytical and problem-solving skills., • Exemplary communications skills (active listening, written & verbal)., • Strong financial management skills., • Proficiency in Microsoft Office and other relevant technologies., • Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate Tuerk House vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally., • Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives., • Ability to multi-task, prioritize and delegate as appropriate., • Ability to identify, develop and implement short/long-term strategic goals and objectives., • Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills., • Ensure and advocate for quality healthcare and services; and lead and manage a diverse staff., • Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls., • Ability to effectively use and operate various items of office related equipment, such as, but not limited to personal computer, calculator, copier, and fax machine., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job., • Work is typically performed in a variety of environments and conditions including offices, mechanical rooms, confined spaces, and other circumstances that include increased physical risk and exposure to adverse environmental conditions., • Personal belief in recovery and the recovery process., • Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public., • High energy, flexibility, and strong interpersonal skills to work effectively within a team., • Ability to engage clients flexibly based on their individual needs., • Respect for and maintenance of professional boundaries with all individuals., • Ability to follow written and verbal instructions accurately., • Proficiency in reading, understanding, and speaking English. Background: This position requires successful background and drug test completion Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to lift, carry, push or pull heavy objects in excess of 75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions., • Prolonged periods of standing and bending. SALARY AND BENEFITS: The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply. Company Benefits: • Generous PTO: Enjoy a competitive paid time off policy to promote work-life balance., • Health Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being., • Employee Assistance Program (EAP): Assistance for a variety of personal and professional matters., • HRSA Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources., • 401K Match Equal Employment Opportunity (EEO) Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. APPLICATION PROCESS: If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.
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