Retail Sales Associate-The UPS Store
hace 13 días
Long Island
Job Description This position is for the retail location of The UPS Store – not the warehouse or corporate. The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station. We have an immediate need for experienced retail sales professionals at our Huntington Station, Plainview, Syosset and Jericho locations. The Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, point-of-sale devices and package management software. The Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience in a store setting, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn various aspects of the business. Compensation depends on skills, experience with plenty of room for growth and promotion, RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries, • Continuously practices good listening skills with customers, UPS Store team members, and leadership, • Takes ownership of the customer's shipping needs and offers viable solutions, • Takes action to learn all product and service offerings, alternative solutions, and industry trends, • Operates equipment, software, and devices in an expert fashion and is willing to teach others, • Maintains a clean, organized, and safe working environment, • Morning, • Afternoon, • High school diploma or GED required, • Retail/customer service experience, • Good communication and people skills, • Strong teamwork skills, • Able to cross-sell and up-sell products and services, • Excellent packing skills, • Strong computer skills, including Microsoft Office and POS devices, • Outstanding phone skills, • Strong verbal and written communication skills, including spelling and math, • Prompt, reliable, and responsible, • Excellent Growth/Promotion Opportunities, • Sick Pay, • 401K Retirement Savings Plan with match, • Dental and Vision, • Paid Training, • Employee Discounts, • Uniforms Provided, • Free Parking