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Buscamos un/a Inside Sales Specialist enérgico/a y orientado/a a resultados, con base en Madrid, y con habilidades excepcionales para conectar con clientes B2B. Como miembro clave de nuestro equipo, desempeñarás un papel crucial en el aumento de la rentabilidad y en el logro de ambiciosos objetivos comerciales, ofreciendo una experiencia de venta premium a empresas de toda España. Gestionarás todas las solicitudes de clientes nuevos y/o existentes y harás seguimiento de leads procedentes de campañas de marketing, creando una interacción sólida (por teléfono, email o chat). Tu impacto • Alcanzar los objetivos trimestrales de ventas, incluidos los relacionados con soluciones digitales, impulsando de forma constante el crecimiento de ingresos., • Generar leads para ampliar la base de clientes, buscando activamente nuevas oportunidades de negocio., • Gestionar interacciones entrantes, proporcionando una experiencia de venta personalizada al comprender las necesidades del cliente y ofrecer las soluciones adecuadas para garantizar su satisfacción., • Impulsar interacciones salientes para construir relaciones a largo plazo, fomentando la confianza e identificando nuevas oportunidades de negocio., • Apoyar nuestra estrategia omnicanal generando oportunidades de negocio y concertando visitas a nuestras ubicaciones físicas, así como coordinándote con el equipo de ventas de campo., • Mantener y actualizar la base de datos CRM, asegurando que toda la información del cliente sea precisa, relevante y esté actualizada., • Recopilar información valiosa del mercado y compartir feedback con los departamentos correspondientes para apoyar la mejora continua. Idealmente, te apasiona el ejercicio físico, eres entusiasta y proactivo/a. Eres un/a vendedor/a consultivo/a y orientado/a a resultados, con excelentes habilidades de comunicación y fuerte espíritu de trabajo en equipo. Qué deberías aportar • Más de 3 años de experiencia ofreciendo un servicio de alta calidad enfocado en satisfacer las expectativas del cliente y generar ventas., • Titulación universitaria, idealmente en desarrollo de negocio y/o estudios relacionados con la actividad física., • Experiencia trabajando en equipos comerciales colaborativos dentro de entornos centrados en el cliente y orientados al servicio., • Experiencia en la gestión de relaciones a largo plazo, enfocada en construir y mantener conexiones duraderas con los clientes., • Perfil proactivo, entusiasta y orientado a soluciones, con actitud positiva hacia la resolución de problemas., • Nivel fluido de español e inglés., • Experiencia con sistemas CRM y manejo eficiente de datos de clientes., • Conocimiento de Salesforce (valorable).

El grupo educativo Namencis busca un Asesor Comercial, que contacte a clientes potenciales para calificar su interés y agendar citas de venta para el equipo comercial, altamente motivado y orientado a resultados para unirse a nuestro equipo. Este rol desempeñará un papel esencial en la generación de ventas y el cierre de acuerdos tanto a través de comunicación telefónica como escrita. Buscamos a personas apasionadas por los retos y con experiencia comprobada en ventas comerciales. Incorporación inmediata. Responsabilidades Principales: ➢ Cierre de Ventas: • Contactar a clientes potenciales por teléfono y por escrito, presentando los beneficios de nuestros programas educativos y cerrando ventas efectivas., • Identificar y contactar clientes potenciales a través de estrategias de prospección y seguimiento de leads., • Redactar, enviar y mantener comunicaciones claras, profesionales y coherentes con los leads a través de distintos canales escritos (correo electrónico, WhatsApp, chat web o mensajería interna), asegurando respuestas oportunas y un seguimiento adecuado a cada caso. Requisitos: • 3-5 años de experiencia comprobada en ventas comerciales, preferiblemente en ventas telefónicas y por escrito., • Capacidad para gestionar interacciones por escrito con excelente ortografía, redacción y atención al detalle., • Habilidad para cerrar ventas y alcanzar metas de ventas establecidas., • Fuertes habilidades de comunicación verbal y escrita., • Orientación a los detalles y capacidad para gestionar múltiples tareas., • Mentalidad orientada a resultados y pasión por los retos., • Experiencia con sistemas de CRM es una ventaja. Este puesto de Asesor Comercial es una oportunidad emocionante para aquellos que disfrutan del desafío de cerrar ventas y contribuir al crecimiento de Namencis Education. Si tienes experiencia en ventas comerciales y estás listo para asumir este rol, ¡esperamos tu solicitud!

Kreab es una consultora de Asuntos Públicos y Comunicación fundada en Suecia en 1970. Con fuerte presencia en mercados de Europa, Asia, EEUU, África y América Latina, desde donde ayudamos a nuestros clientes a alcanzar sus objetivos de posicionamiento, notoriedad y reputación corporativa, aumentando su capacidad de influencia. En España contamos con más de 150 profesionales repartidos entre las oficinas de Madrid, Barcelona y Valencia. En Kreab Digital encontrarás un equipo multidisciplinar entre Madrid y Barcelona que persigue aportar valor a sus clientes a través de la comunicación. Buscamos personas que les apasione su trabajo, que sean expertos en el mundo digital, estrategas, analíticos e innovadores. Y fundamentalmente, que persigan la excelencia. Buscamos personas entusiastas y resolutivas para unirse a nuestro equipo de soporte especializado. Tu misión será ser la voz y el apoyo fundamental de los clientes adheridos a nuestro programa de fidelización, asegurando que su experiencia con la plataforma sea fluida, productiva y satisfactoria. Necesitamos a un profesional con 2-3 años de experiencia en atención telefónica, back-office y gestión de informes. Formará parte de un equipo integrado digital de más de 25 personas. 👨 💻 Realizarás las siguientes funciones: • Gestión de consultas y soporte técnico a través de teléfono, email y chat en vivo., • Resolución de incidencias relacionadas con el canje de puntos, acumulación de beneficios y estado de cuentas de los socios., • Actualización y consulta en tiempo real en sistemas CRM y bases de datos., • Registro detallado de cada interacción para alimentar nuestros dashboards de Power BI, ayudando a identificar áreas de mejora en el programa., • Identificación y derivación de casos complejos al equipo interno según los protocolos establecidos. 🙋 ♀️¿Qué perfil estamos buscando? • Al menos 2-3 años en servicios de atención al cliente, soporte técnico o contact center (valorable experiencia en programas de fidelización o sector retail)., • Excelente capacidad de expresión verbal y escrita. Empatía para tratar con un perfil de cliente tradicional y profesional., • Agilidad en el manejo de herramientas ofimáticas y CRMs. Se valorará positivamente estar familiarizado con la interpretación de datos (Power BI)., • Manejo fluido de Microsoft Excel (tablas, fórmulas y gestión de datos) y herramientas CRM., • Dominio del Inglés Alto en Conversación (C1)., • Persona proactiva, con gran capacidad de escucha y orientación a la resolución de problemas bajo entornos dinámicos. Aptitudes: • Autonomía y compromiso con el trabajo, • Tener capacidad analítica, • Atención al detalle en la elaboración de informes, • Ser proactivo y orientado a buenos resultados, • Capacidad de anticiparse a conflictos y resolutivo desde la calma 📑¿Qué Podemos ofrecerte? • 💻Modalidad híbrida de trabajo con posibilidad de teletrabajo al 100% en periodos vacacionales (verano, Navidad y Semana Santa)., • 🏠Días de vacaciones por Convenio + 5 Días Kreab., • 💵 Retribución flexible (seguro de salud, transporte, guardería...), • 👩🏼 🎓 Formación por parte de la empresa para que puedas seguir desarrollándote y promocionar dentro del plan de carrera que existe para ti., • 🕰️ Flexibilidad horaria y jornada intensiva en verano., • 🍍Fruta y café en la oficina, • 🎭Acceso a ventajas y descuentos por formar parte de Kreab., • 😄 Excelente ambiente de trabajo integrándote en un equipo dinámico. En Kreab, nos comprometemos a fomentar un entorno laboral diverso e inclusivo, donde cada miembro de nuestro equipo, sin distinción de género, edad, origen étnico, condición social o económica, orientación sexual, expresión o identidad de género, estado físico o de salud, religión, afiliación política u cualquier otra diferencia o condición, tenga la oportunidad de desarrollarse y alcanzar su máximo potencial. Trabajamos incansablemente cada día para lograr este objetivo, asegurando procesos de selección imparciales y brindando igualdad de oportunidades.

¡En Ayesa Digital crecemos Contigo! Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡Este es tu sitio! Buscamos ampliar nuestro equipo con un/a Ingeniero/a IA Conversacional con experiencia, de al menos 3-4 años, en asistentes virtuales de voz y chat, orientado/a a la continuidad, evolución e integración de soluciones conversacionales en entornos enterprise. La persona se incorporará a un proyecto estratégico enfocado en la evolución de soluciones de IA Voz y Chat, trabajando sobre capacidades ya construidas, acelerando nuevos casos de uso y preparando la transición hacia una futura plataforma objetivo dentro del ecosistema de contact center. Este proyecto se desempeñará bajo modalidad híbrida, pero hay que tener disponibilidad para reuniones en cliente, ubicado en Tres Cantos, Madrid. ¿Qué harás? • Mantener y evolucionar soluciones existentes de IA conversacional (voz y chat)., • Diseñar y construir nuevos casos de uso conversacionales de forma ágil., • Transformar lógica de negocio y componentes existentes en APIs/endpoints reutilizables para facilitar integraciones con nuevas plataformas., • Integrar soluciones con el ecosistema actual de contact center y asegurar la convivencia con plataformas legacy., • Participar en la preparación técnica para la migración a Genesys Cloud y futura plataforma destino., • Definir e implantar una rutina de auditoría y mejora continua de conversaciones (voz/chat), identificando oportunidades de optimización y nuevos casos de uso., • Colaborar en la definición de habilitadores técnicos y modelo de gobierno del ciclo de vida de soluciones de IA. ¿Qué conocimientos has de tener? • Al menos 3 años de experiencia (idealmente 4-6) en IA conversacional / asistentes virtuales., • Experiencia sólida con Dialogflow CX., • Experiencia en integraciones con plataformas de contact center, especialmente Avaya on-premise y/o Genesys Cloud., • Experiencia en desarrollo de APIs, webhooks y endpoints., • Conocimiento práctico de IA Generativa aplicada a asistentes virtuales., • Experiencia con frameworks de orquestación como LangGraph o similares. Además valoramos si cuentas con: • Experiencia con Nuance o entornos IVR legacy., • Experiencia en migraciones de soluciones conversacionales., • Conocimientos de observabilidad, analítica conversacional y mejora continua., • Experiencia en definición de modelos de gobierno o ciclo de vida de soluciones IA. Te ofrecemos un camino lleno de aventuras: · ¡Llega hasta donde tú quieras! ¡Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. · Porque lo importante sois tú y los tuyos : contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. · Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. · Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más! · Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. · ¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación especializada, certificaciones e idiomas · ¡Deja tu huella! Impacta con nuestros proyectos de voluntariado social. ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor.

¿Te interesaría seguir desarrollándote como Senior AI QA Engineer en una multinacional líder del sector aéreo participando en un entorno de producto digital omnicanal, con equipos de Data, ML e Ingeniería y trabajando con tecnología puntera en Inteligencia Artificial generativa aplicada a canales de atención al cliente (chat, asistentes virtuales, automatización conversacional, etc.)? Desde Oxigent Technologies seleccionamos un/a Senior AI QA Engineer (GenAI) para participar en proyectos estratégicos de una plataforma omnicanal basada en modelos generativos. La empresa está ubicada en Madrid (solo se requiere 1 día al mes de presencialidad). ¿Cuáles serán tus funciones principales? • Definir y ejecutar la estrategia de QA para soluciones basadas en LLMs y GenAI en entornos de producción., • Diseñar y automatizar procesos de evaluación de calidad de modelos generativos (coherencia, factualidad, grounding y robustez)., • Validar arquitecturas de RAG (Retrieval Augmented Generation): calidad de recuperación, trazabilidad de fuentes y alineación de respuestas., • Diseñar pruebas avanzadas de seguridad y robustez frente a prompt injection, jailbreaks, data leakage y sesgos., • Automatizar pipelines de validación de modelos, prompts y datasets dentro de procesos de CI/CD., • Definir y mantener métricas específicas de calidad para sistemas generativos (más allá del testing funcional clásico)., • Colaborar estrechamente con equipos de Data Science, Machine Learning e Ingeniería en la validación de releases de modelos y prompts. Para ello, ¿qué vas a necesitar? • Experiencia real y reciente en QA automation de sistemas basados en LLMs y GenAI., • Validación de que las respuestas del modelo estén correctamente fundamentadas en las fuentes y no generen información inventada., • Conocimiento y validación de arquitecturas RAG (Retrieval Augmented Generation)., • Experiencia en pruebas de prompt injection, jailbreaks y robustness testing., • Experiencia en automatización de validaciones de IA., • Experiencia trabajando con APIs de modelos de lenguaje y pipelines de inferencia., • Conocimiento de herramientas o frameworks de evaluación automática de LLMs (scoring semántico, golden datasets, prompt testing, etc.)., • Experiencia en entornos de producto y colaboración directa con equipos de ML / Data / IA. ¿Qué te ofrecemos? • Contratación indefinida., • Salario acorde a la experiencia aportada., • Horario flexible y jornada intensiva los viernes y los meses de verano., • Modelo remoto 100 %, con mínimo 1 día de oficina al mes., • Cheque formación para desarrollarte en las áreas profesionales que más te interesen., • Seguro médico privado., • Retribución flexible aplicable a seguro médico, restaurante, transporte, guardería y formación., • Aplicación de acceso a gimnasios y actividades deportivas en toda España con descuentos., • ¡Y muchos otros beneficios! ¡Únete al equipo de Oxigent! Empresa comprometida con la sostenibilidad y la igualdad de oportunidades, donde el talento y la tecnología no entienden de género.

¡HOLA! bienvenido a nuestras ofertas :) Vamos a contarte que buscamos y que nos hace Genuine. ¿Qué estamos buscando? Buscamos un Técnico medio de N2 Genesys Cloud para un proyecto técnico de un importante cliente del sector de telecomunicaciones. Trabajo presencial, en oficinas de cliente (Madrid) ¿Qué tienes que hacer? • Administración Operativa, • Monitorización del estado de la plataforma (colas, agentes, interacciones, flujos)., • Gestión de usuarios, roles, permisos y grupos., • Mantenimiento de colas, skills, horarios, schedules y calendarios., • Revisión y resolución de incidencias de nivel N2 relacionadas con enrutamiento, agentes y funcionalidades del día a día., • Supervisión de integraciones activas (telefonía, grabaciones, IVR, CRM, etc.)., • Ajustes y mantenimiento de Architect, • Ajustes en flujos de llamadas, chat, email y bots conversacionales., • Edición y mejora de tareas, estados, condiciones lógicas, data actions y puntos de decisión., • Ajustes de flujos de IVR basados en cambios funcionales o peticiones de negocio., • Validación de versiones de flujos y despliegue controlado., • Revisión de logs y trazabilidad de flujos para localizar errores operativos., • Perfil sysadmin aplicado a la plataforma, • Gestión de certificados, dominios y parámetros técnicos de la plataforma., • Revisión de conectividad: SBC, SIP Trunks, WebRTC, endpoints físicos., • Monitorización de salud de servicios y recursos asociados., • Apoyo en tareas de mantenimiento programado, actualizaciones o cambios de configuración., • Soporte N2, • Atención y resolución de incidencias escaladas desde N1., • Diagnóstico técnico y soporte avanzado sobre funcionalidades de Genesys., • Documentación de incidencias y soluciones aplicadas., • Escalado a N3 o proveedor cuando sea necesario, con diagnóstico previo., • Documentación y procedimientos, • Coordinarse con miembros del equipo ¿Qué necesitas saber? • Platform Skills (Genesys Cloud / Engage), • Architect (bajo nivel), • Skill de Sysadmin / Infraestructura, • Funcionamiento general de plataformas de Contact Center., • Conocimiento de métricas: interacción, encolamiento, tiempos, estados., • Protocolos SIP, RTP, SRTP., • Conocimiento de SBCs, SIP Trunks y WebRTC., • Codecs (G.711, Opus…), jitter, latencia y troubleshooting básico., • Conceptos de enrutamiento de llamadas y conectividad., • Windows Server y/o Linux a nivel de administración., • DNS, redes, subredes, routing básico y reglas de firewall., • Gestión de certificados (TLS/SSL) y su ciclo de vida., • Diagnóstico básico de red (ping, traceroute, capturas con Wireshark)., • Herramienta ITSM para progreso de tickets PORQUE EN ENTELGY TODO COMIENZA CONTIGO Cuidarte en todos los aspectos es una máxima en Entelgy, es parte de nuestra cultura Genuine que se vive en el día a día. Sabemos lo que te importa, por ello, la conciliación es algo que valoramos y facilitamos con nuestro modelo de trabajo flexible, #Balance así como un conjunto de iniciativas orientadas a potenciar una vida sana y equilibrada, como nuestra plataforma digital de Salud y Bienestar MyWellness, Health Training y actividades en Entelgy SportClub. Además, con nuestro plan de Retribución Flexible MyFlex accederás a diferentes productos con ventaja económica y fiscal, así como podrás beneficiarte de más de 450 descuentos y ofertas especiales en nuestro portal MyClub y muchas cosas más. PONEMOS TODO NUESTRO TALENTO EN POTENCIAR EL TUYO Nuestra universidad Entelgy College pone a tu disposición una amplia oferta formativa en tecnologías, habilidades, certificaciones, 12 idiomas y mucho más. Tú decides en que quieres formarte. Tu crecimiento estará garantizado y potenciado. Vamos contigo en lo que necesites. Ven para formar parte de nuestro equipo, y descubre que no es sólo lo que hacemos, sino cómo lo hacemos. ¡Atrévete a vivir una experiencia Genuine!

Our client is a global leader in legal research technology, providing access to one of the most comprehensive collections of legal information worldwide. Through advanced AI and data analytics, they’re transforming how legal professionals access, analyze, and use legal data: faster, smarter, and at scale. We are looking for a Senior Fullstack Engineer for Madrid or Barcelona offices. As part of the team, you’ll help shape the future of legal tech, collaborating with a passionate and diverse group of experts. This is your chance to work on impactful technology that empowers law firms, universities, corporations, and governments around the world. Ready to be part of something meaningful? Let’s build the future of legal intelligence Main responsibilities • Develop and maintain UI components using Lit.js and TypeScript, ensuring modularity and reusability., • Collaborate with designers, other developers, and product teams to create responsive, high-performance web applications., • Ensure cross-browser compatibility, accessibility (WCAG standards), and mobile-first design principles., • Work on web performance optimization using Lighthouse and DevTools., • Integrate frontend components with headless CMS (e.g., Strapi) and backend APIs., • Maintain code quality through unit testing, code reviews., • Troubleshoot and resolve both backend and UI/UX issues, collaborating with QA engineers and stakeholders. Core skills/experience • 5-6 years of experience in frontend development and backend development, • Strong proficiency in TypeScript and Python, • Strong proficiency in Lit and Flask or FastAPI, • Knowledge of Core Web Vitals, Lighthouse, and DevTools for performance analysis., • Understanding of Web Components and modular frontend architecture., • Experience integrating frontend with CMS platforms like Strapi., • Proficiency with Git, CI/CD pipelines, and agile development processes., • Hands-on experience with code quality analysis., • Experience using Docker, • Unix knowledge., • Strong debugging and troubleshooting skills What's on offer • Hybrid model with lots of flexibility in our Madrid or Barcelona offices. You choose!, • Collaborative, multicultural team environment, • Mental health and well-being support, • Career growth, leadership mentoring, and ownership of core systems, • Projects with real-world impact in the legal tech space, • Access to innovative tools and a fast-paced, mission-driven environment Our recruitment process? • Step 1: Interview with one of our recruiter, • Step 2: Screening with Tech Lead, • Step 3: Tech interview with HM, • Step 4: Behaviour Interview, • Step 5: Coffee chat with VP of Engineering

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

This role requires relocation to Portugal. Workster is partnering with a leading BPO company to recruit a Spanish-speaking Banking Operations Specialist to join their team in Lisbon, Portugal , supporting one of the UK’s most innovative digital banks. This opportunity is ideal for professionals currently based in Spain who have experience in banking, financial services, or insurance and are interested in an international career experience in Lisbon . You will support Spanish-speaking customers while applying your knowledge of banking operations to resolve complex cases and deliver high-quality service. Your Role Provide customer support via chat, phone, and email for Spanish-speaking customers Resolve complex enquiries related to accounts, payments, disputes, and transactions Handle fraud investigations, chargebacks, and complaint resolution Deliver clear guidance on banking and financial services processes Act as a subject matter expert for banking-related topics within the team Support colleagues with knowledge sharing when needed Ensure compliance with internal procedures and regulatory standards Your Qualifications Fluent Spanish and good English (spoken and written) Minimum 12 months of experience in Banking, Financial Services, Insurance, or similar sectors Strong analytical and problem-solving skills Ability to manage complex customer cases independently Comfortable working with digital tools and multiple platforms Team-oriented with strong communication skills EU passport or valid work authorization for Portugal The Offer Full-time position based in Lisbon, Portugal Relocation support available for candidates moving from Spain Optional company accommodation in Lisbon Paid training before starting the role Health insurance from the first day of the contract Meal allowance card Holiday and Christmas allowances paid monthly 40 hours per week on rotational shifts (24/7)

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : Excellent command of German Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch) Professional level of English Main responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core skills/experience : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : Fully remote position in Spain Competitive Salary of EUR 25,000-30,000 OTE Permanent contract 10% discount on all the company’s products Languages Courses Medical insurance Our recruitment process? Step 1: Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and HR Manager

This role requires relocation to Portugal. Workster is partnering with a leading BPO company to recruit a Spanish-speaking Banking Operations Specialist to join their team in Lisbon, Portugal , supporting one of the UK’s most innovative digital banks. This opportunity is ideal for professionals currently based in Spain who have experience in banking, financial services, or insurance and are interested in an international career experience in Lisbon . You will support Spanish-speaking customers while applying your knowledge of banking operations to resolve complex cases and deliver high-quality service. Your Role Provide customer support via chat, phone, and email for Spanish-speaking customers Resolve complex enquiries related to accounts, payments, disputes, and transactions Handle fraud investigations, chargebacks, and complaint resolution Deliver clear guidance on banking and financial services processes Act as a subject matter expert for banking-related topics within the team Support colleagues with knowledge sharing when needed Ensure compliance with internal procedures and regulatory standards Your Qualifications Fluent Spanish and good English (spoken and written) Minimum 12 months of experience in Banking, Financial Services, Insurance, or similar sectors Strong analytical and problem-solving skills Ability to manage complex customer cases independently Comfortable working with digital tools and multiple platforms Team-oriented with strong communication skills EU passport or valid work authorization for Portugal The Offer Full-time position based in Lisbon, Portugal Relocation support available for candidates moving from Spain Optional company accommodation in Lisbon Paid training before starting the role Health insurance from the first day of the contract Meal allowance card Holiday and Christmas allowances paid monthly 40 hours per week on rotational shifts (24/7)

About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. Job Summary This Job Requisition is part of the initiative of Customer service queries automation across channels (Artificial Inteligence applied to Customer Service - AI case automation). This initiative will focus on the implementation of AI-based solutions to improve customer experience and automate the main customer service queries, across all channels (Email, Phone, Chat and Helpdesk). Operating the new platform will require supervision, performance management, accuracy monitoring, AI model training, constant optimization, continuous improvements and implementation of subsequent use cases. Job Responsibilities Manage the AI implementation projects; design, develop and implement innovative conversational AI solutions and automations in email, phone and chat contacts, ensuring a seamless and enhanced user experience across various channels, regions, languages and brands. Main KPIs: Successful implementation of conversational AI solutions in operations, increasing the servicing of requests using automated solutions and processes. Containment: Number of successful automated/bot interactions vs. escalations (transfer to agent). Accuracy in intent recognition and helpfulness of automated solutions. Customer Satisfaction (CSAT). Continuous improvement in conversational AI and channel automation performance metrics. Main responsibilities: Design and develop conversational AI solutions and channel automations, such as AI agents, email intent recognition & classification and action triggering & routing; translating business requirements into customer-focused conversational solutions. – 40% Manage the end-to-end development and implementation of conversational AI features, collaborating with different stakeholders; incl.giving support to internal teams for the operational readiness before implementation. – 20% Communicate issues, ensure resolution, and define continuous developments and improvements, collaborating with Technology, Product and Data teams. – 20% Identify opportunities and potential new use cases for additional AI applications, collaborating with different stakeholders . – 10% Stay updated with the latest conversational AI trends and best practices. – 10% Skills Required Minimum of 2 years of professional experience in AI solutions development and implementation, or a related technical role. Solid understanding of AI development fundamentals including Generative AI, LLM, Prompting, ADK Agentic. Strong effective project management skills; Technological and AI projects will be highly considered. Demonstrated hands-on experience building and maintaining AI solutions using Google, AWS, Microsoft, or similar platforms. Practical experience developing AI solutions. Proficiency in UAT testing and debugging to ensure reliability and functionality in an AI development environment. Participation in collaborative software projects as part of a multidisciplinary team. Experience working within Agile or iterative project management methodologies is desirable. Experience in Travel Tech industry is desirable. Customer Experience background is desirable. Any coursework, freelance, or personal portfolio projects related to AI solutions development. Knowledge of other platforms such as Salesforce, Tableau. Conversation Design knowledge is desirable. Effective written and verbal communication skills for collaborating with team members and stakeholders; able to clearly present information; read and interpret complex information; listen well. Fluent English is required. Ability to organize and manage personal workload to meet established deadlines and team expectations. Attention to detail to implement layouts, deliver with quality, ensure business requirements are met, maintain accurate records and notes communicating what is needed in a thorough and comprehensive manner. Driven and results oriented. Willingness to learn and apply new AI technologies and best practices. Basic analytical and problem-solving skills for addressing routine technical challenges. Collaborative mindset and ability to work effectively within a team environment. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

Media Markt Saturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe's leading consumer electronics retailer, Media Markt Saturn partners with the world's top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : Excellent command of German Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch) Professional level of English Main responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core skills/experience : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : Fully remote position in Spain Competitive Salary of EUR 25,000-30,000 OTE Permanent contract 10% discount on all the company's products Languages Courses Medical insurance Our recruitment process? Step 1: Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and HR Manager

✨ ¡En Altare Servicios Profesionales seguimos creciendo! ✨ ¿Quiénes somos? Altare Servicios Profesionales, de capital 100 % español, es una empresa joven, dinámica y en constante expansión que nace con la vocación de convertirse en el socio tecnológico de referencia para sus clientes. Ofrecemos servicios de consultoría, integración y outsourcing tecnológico, colaborando con grandes organizaciones en proyectos innovadores y de alto impacto. Somos una compañía en continuo crecimiento donde el verdadero valor está en las personas que forman parte del equipo. Apostamos por el talento, la innovación y el desarrollo profesional, trabajando con tecnologías punteras dentro del ecosistema Microsoft Dynamics 365. ¿Qué estamos buscando? Actualmente estamos ampliando nuestro equipo y buscamos incorporar un/a Especialista Microsoft Dynamics 365 – Customer Service Workspace para colaborar con uno de nuestros clientes del sector bancario en un proyecto tecnológico estable. La persona seleccionada participará en la configuración, evolución y optimización de soluciones CRM basadas en Dynamics 365, contribuyendo a mejorar los procesos de atención al cliente mediante el uso de Customer Service Workspace y herramientas de la plataforma. ✅ Requisitos • Experiencia demostrable de al menos 3 años trabajando con Microsoft Dynamics 365 Customer Service. - Conocimiento de Copilot Service Workspace. - Experiencia en la implementación y configuración de Channel Integration Framework. - Conocimiento práctico de Microsoft APM SDK. - Experiencia en JavaScript / TypeScript para personalización y desarrollo dentro de Dynamics. - Experiencia trabajando bajo metodologías Agile (Scrum / Kanban). - Nivel de inglés C1 (la entrevista se realizará en inglés). - CV en inglés. ⭐ Valorable • Experiencia en integraciones dentro del ecosistema Dynamics 365 / Power Platform. - Experiencia trabajando en entornos bancarios o financieros. - Conocimientos en integración de canales de atención al cliente (contact center, chat, omnicanalidad). - Experiencia en proyectos de implantación o evolución de CRM. ¿Qué ofrecemos? • Participación en un proyecto tecnológico estable dentro del sector bancario. - 100 % remoto desde España, con posibilidad de acudir a oficina en Madrid una vez al mes. - Trabajo con tecnologías punteras dentro del ecosistema Microsoft Dynamics 365. - Entorno profesional dinámico con oportunidades de crecimiento y desarrollo profesional. - Participación en proyectos de alto impacto dentro de una organización tecnológica en expansión. Si quieres seguir desarrollando tu carrera en proyectos tecnológicos de alto nivel, nos encantará conocerte. Envíanos tu CV en inglés y da el siguiente paso en tu carrera profesional con Altare Servicios Profesionales.

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies. - 5+ years of experience with Python. - 3+ years of experience with React, including State Management libraries like MobX, redux. - Extensive hands-on experience with MongoDB and MySQL at an expert level. - Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems. - Experience both with AWS and Azure - Ability to understand the pros and cons of different architecture decisions and choose the best option. - Experience scaling services to millions of users. - Understands the complexity of web technology, constraints, UI/UX. - Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage. - At least B2 level of English. Responsibilities: • Lead the design, development, and maintenance of complex Python applications. - Collaborate with product management and other stakeholders to define technical requirements and deliverables. - Write clean, efficient, and self-documented code. - Implement automation tests. - Participate in code reviews to ensure code quality and maintainability. - Monitor application performance and provide optimization recommendations. - Stay up to date with the latest technologies and industry trends. - Drive the continuous technological improvement process.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Required profile: Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Clear, confident communicator with a structured and analytical approach Able to work independently and in collaboration with international teams Willing to travel up to 10% Languages: Fluency in English In addition, either: German or Italian Location: Madrid, Spain Apply directly on LinkedIn or send your application to:

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Required profile: Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Clear, confident communicator with a structured and analytical approach Able to work independently and in collaboration with international teams Willing to travel up to 10% Languages: Spanish and English at C2 level (spoken and written) In addition, either: German at B2–C1 level or Italian at C1–C2 level Location: Madrid, Spain If you're a service-minded technical professional looking to work in a global support role with room to grow, we would be pleased to hear from you. Apply directly on LinkedIn or send your application to:

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! ¿Cuáles serán tus funciones? Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos. Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo. Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación. Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba. Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ✍️ ¿Qué buscamos? ✍️ Facilidad para aprender nuevas herramientas y software. No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. ¿Qué ofrecemos? Beca remunerada 800€/mes Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h. Teletrabajo 100%. Jornada intensiva en Julio y Agosto (8h a 15h) Formación continua Posibilidades reales de crecimiento

⚙️ Senior Backend Engineer Join Dempo Transform Backend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. We’re looking for passionate technologists who enjoy solving complex challenges, working in collaborative environments, and continuously improving their craft. If you thrive in modern backend architectures and want to grow with a dynamic team, we’d love to meet you. As we are expanding our backend team, we are currently looking for a Backend Developer with the following profile: Responsibilities Build scalable, secure, and high-performance backend systems Design and develop robust APIs and services Collaborate closely with frontend, product, and infrastructure teams Write clean, maintainable, and well-tested code Design system architecture and make key technical decisions Mentor developers and promote engineering best practices Optimise performance, scalability, and reliability Ensure data integrity, security, and compliance standards Anticipate edge cases and design resilient solutions Contribute to CI/CD pipelines and deployment processes Requirements Minimum 5 years of experience developing with Java and/or Kotlin, building microservices with Spring Boot Highly-skilled at writing automated tests and working with high-quality coding standards Solid knowledge of RabbitMQ and/or Kafka and relational databases i.e. PostgreSQL Advanced experience in cloud-native development Experience with Git and CI/CD pipelines Passion for clean code and continuous learning. Strong problem-solving, communication, and teamwork skills Advanced Spanish and intermediate English Experience working in Agile environments with an open and collaborative mindset ⭐ Nice to Have (experience with) Kotlin Broad grasp of Kubernetes No relational databases i.e. MongoDB Experience with different cloud environments (Azure, AWS or GCP). Exposure to backend architectures. Mentoring junior developers. What We Offer at Dempo Permanent contract ⌚ Flexible working hours (core hours 09:30 – 13:30) Remote-first culture, with the option to work from our Granada office (Forum area) ☀️ 30 working days of vacation Private health insurance Work equipment provided (You choose between Macbook or Lenovo) Continuous professional development, including: · Unlimited access to online courses · Learning time within working hours · Certifications and specialised training funds Referral programme Opportunity-based bonuses Stable, long-term projects Clear professional growth opportunities Selection Process With pleasure, we receive your CV and we give you a call Now it’s when we put faces to names, we’d love to get to chat with you! Let’s deepen a bit more with a technical interview, a chance to meet your People Partner We get back to you with offer and feed Salary Range €20,000 – €30,000 → Junior €30,000 – €40,000 → Standard €40,000 – €50,000 → Senior €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: Be paired with an onboarding buddy who will introduce you to the world of equity management Get to know our engineering team, product managers, and designers Understand how your team’s surface area connects to the broader Ledgy platform Start contributing to the codebase with the guidance of experienced team members In the first 3 months: Ship independently on impactful product features and improvements Participate in architecture discussions around scaling workflows, data models, and integrations Work alongside other engineers to implement robust, reliable data flows Develop a deep understanding of how companies manage and automate equity Participate in code reviews and help maintain our engineering standards In the first 6–12 months: Take ownership of key features and improvements within your team’s domain Help shape the technical direction and architecture of Ledgy’s equity platform Collaborate with Product and Design to deliver polished, user-centric experiences Mentor other engineers and share expertise in automation, data modeling, and scalability Teams we’re hiring for Core Equity — Owns the foundational logic that powers Ledgy’s equity engine. Every equity-related event such as issuing shares, creating new pools, or adjusting ownership — generates transactions. This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant. Workflows & Automation — Focuses on automating complex equity workflows and integrating with third-party services, including the trading exchange. The team builds systems that help company admins efficiently onboard and offboard employees, automate equity grants and terminations, and enable employees to sell their shares seamlessly once vested. Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. The team manages large, complex datasets and ensures reporting is accurate, performant, and reliable across jurisdictions and company structures. Their work powers the insights companies and auditors rely on for decision-making and transparency. The job is a good fit if: You have 7+ years of experience working as a Software Engineer You're excited about the impact of equity on entrepreneurship and its real-world impact for companies You enjoy tackling complex financial data transformations and compliance requirements You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend You are excited to work with React, NodeJS, and MongoDB You thrive in collaborative environments and enjoy pair programming You take pride in creating robust, tested solutions for critical business operations Being part of Ledgy means: Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country. We make space for your own professional development, with a generous yearly learning & development budget. This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling. For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week. Our tech stack: We have a modern, cohesive stack that lets us move fast while maintaining quality: Language: TypeScript Frontend: React, Tailwind CSS, tRPC Backend: tRPC, Node.js, MongoDB Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions The interview process: CV Review: we review your resume to see if we might be a good fit Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values Offer

Senior Frontend Engineer Join Dempo Transform Frontend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. We’re looking for passionate technologists who enjoy solving complex challenges, working in collaborative environments, and continuously improving their craft. If you thrive in modern frontend development and want to grow with a dynamic team, we’d love to meet you. As we continue expanding our team , we are currently looking for a Frontend engineer with the following profile: Responsibilities Build responsive, high-performance web applications Collaborate across design, backend, and product teams Write clean, scalable, and maintainable code Design systems and make key technical decisions Mentor developers and support code quality Optimise performance and anticipate edge cases Requirements Minimum 5 years of experience developing. Strong experience with modern Typescript. Experience with React and testing with Jest, Karma, Cypress. Solid knowledge of HTML, Javascript, CSS preprocessors , and responsive design. Understanding of REST APIs and integration with back-end services. Experience with Git and CI/CD pipelines Passion for clean code and continuous learning. Strong problem-solving, communication, and teamwork skills Advanced Spanish and intermediate English Experience working in Agile environments with an open and collaborative mindset ⭐ Nice to Have (experience with) Angular and Jasmin. Knowledge of performance optimisation techniques (lazy loading, code splitting, caching strategies). Experience with different cloud environments (Azure, AWS or GCP). Exposure to micro-frontend architectures. Mentoring junior developers. What We Offer at Dempo Permanent contract ⌚ Flexible working hours (core hours 09:30 – 13:30) Remote-first culture, with the option to work from our Granada office (Forum area) ☀️ 30 working days of vacation Private health insurance Work equipment provided (You choose between Macbook or Lenovo) Continuous professional development, including: · Unlimited access to online courses · Learning time within working hours · Certifications and specialised training funds Referral programme Opportunity-based bonuses Stable, long-term projects Clear professional growth opportunities Selection Process With pleasure, we receive your CV and we give you a call Now it’s when we put faces to names, we’d love to get to chat with you! Let’s deepen a bit more with a technical interview, a chance to meet your People Partner We get back to you with offer and feed Salary Range €20,000 – €30,000 → Junior €30,000 – €40,000 → Standard €40,000 – €50,000 → Senior €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

️ Senior Platform Engineer Join Dempo Transform infrastructure with us! We are looking for a Senior Platform Engineer to help design and scale the internal infrastructure platform that powers our engineering teams. In this role, you will operate at the architecture level , defining the foundations that allow multiple teams to build, deploy, and scale services efficiently and reliably.You will focus on platform architecture, Kubernetes environments, infrastructure standardization, and developer experience . This is a high-impact role responsible for enabling engineering teams to move faster while maintaining scalability, reliability, and cost efficiency. Responsibilities Platform Architecture & Scalability Design and evolve the internal developer platform used by multiple engineering teams Architect and maintain scalable Kubernetes clusters and environments Define platform architecture patterns for microservices and cloud-native workloads Infrastructure Standardization Build and maintain Infrastructure as Code (IaC) modules and reusable infrastructure components Standardize infrastructure provisioning across teams Establish best practices for infrastructure lifecycle management CI/CD & Developer Experience Improve and scale CI/CD frameworks and pipelines Reduce friction in the development lifecycle Drive improvements in developer experience (DX) and platform usability Cost & Efficiency Define and implement cloud cost optimization strategies Improve resource utilization and infrastructure efficiency Monitor infrastructure performance and scalability Leadership & Collaboration Mentor and support cloud and infrastructure engineers Collaborate with engineering teams to understand platform needs Promote platform best practices across the organization Requirements 5+ years of experience in cloud infrastructure, platform engineering, or SRE Strong experience designing cloud-native architectures Deep expertise with Kubernetes and container orchestration Hands-on experience with Infrastructure as Code (Terraform, Pulumi, or similar) Strong experience with CI/CD systems and automation Experience operating infrastructure at multi-team scale Strong system design and architecture skills Excellent communication and mentoring abilities ⭐ Nice to Have (experience with) Experience building internal developer platforms Knowledge of GitOps workflows Experience with multi-cluster Kubernetes environments Background in platform reliability or SRE practices Experience with cost optimization in large cloud environments What We Offer at Dempo Permanent contract ⌚ Flexible working hours (core hours 09:30 – 13:30) Remote-first culture, with the option to work from our Granada office (Forum area) ☀️ 30 working days of vacation Private health insurance Work equipment provided (You choose between Macbook or Lenovo) Continuous professional development, including: · Unlimited access to online courses · Learning time within working hours · Certifications and specialised training funds Referral programme Opportunity-based bonuses Stable, long-term projects Clear professional growth opportunities Selection Process With pleasure, we receive your CV and we give you a call Now it’s when we put faces to names, we’d love to get to chat with you! Let’s deepen a bit more with a technical interview, a chance to meet your People Partner We get back to you with offer and feed Salary Range €20,000 – €30,000 → Junior €30,000 – €40,000 → Standard €40,000 – €50,000 → Senior €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

¡En Ayesa Digital crecemos Contigo! Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡Este es tu sitio! Buscamos ampliar nuestro equipo con un/a Ingeniero/a IA Conversacional con experiencia, de al menos 3-4 años, en asistentes virtuales de voz y chat , orientado/a a la continuidad, evolución e integración de soluciones conversacionales en entornos enterprise. La persona se incorporará a un proyecto estratégico enfocado en la evolución de soluciones de IA Voz y Chat , trabajando sobre capacidades ya construidas, acelerando nuevos casos de uso y preparando la transición hacia una futura plataforma objetivo dentro del ecosistema de contact center . Este proyecto se desempeñará bajo modalidad híbrida, pero hay que tener disponibilidad para reuniones en cliente, ubicado en Tres Cantos, Madrid. ¿Qué harás? Mantener y evolucionar soluciones existentes de IA conversacional (voz y chat). Diseñar y construir nuevos casos de uso conversacionales de forma ágil. Transformar lógica de negocio y componentes existentes en APIs/endpoints reutilizables para facilitar integraciones con nuevas plataformas. Integrar soluciones con el ecosistema actual de contact center y asegurar la convivencia con plataformas legacy. Participar en la preparación técnica para la migración a Genesys Cloud y futura plataforma destino. Definir e implantar una rutina de auditoría y mejora continua de conversaciones (voz/chat), identificando oportunidades de optimización y nuevos casos de uso. Colaborar en la definición de habilitadores técnicos y modelo de gobierno del ciclo de vida de soluciones de IA. ¿Qué conocimientos has de tener? Al menos 3 años de experiencia (idealmente 4-6) en IA conversacional / asistentes virtuales . Experiencia sólida con Dialogflow CX . Experiencia en integraciones con plataformas de contact center , especialmente Avaya on-premise y/o Genesys Cloud . Experiencia en desarrollo de APIs, webhooks y endpoints . Conocimiento práctico de IA Generativa aplicada a asistentes virtuales . Experiencia con frameworks de orquestación como LangGraph o similares. Además valoramos si cuentas con: Experiencia con Nuance o entornos IVR legacy. Experiencia en migraciones de soluciones conversacionales. Conocimientos de observabilidad, analítica conversacional y mejora continua. Experiencia en definición de modelos de gobierno o ciclo de vida de soluciones IA. Te ofrecemos un camino lleno de aventuras: · ¡Llega hasta donde tú quieras! ¡Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. · Porque lo importante sois tú y los tuyos : contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. · Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. · Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más! · Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. · ¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación especializada, certificaciones e idiomas · ¡Deja tu huella! Impacta con nuestros proyectos de voluntariado social. ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor.

¿Te interesaría seguir desarrollándote como Senior AI QA Engineer en una multinacional líder del sector aéreo participando en un entorno de producto digital omnicanal, con equipos de Data, ML e Ingeniería y trabajando con tecnología puntera en Inteligencia Artificial generativa aplicada a canales de atención al cliente (chat, asistentes virtuales, automatización conversacional, etc.)? Desde Oxigent Technologies seleccionamos un/a Senior AI QA Engineer (GenAI) para participar en proyectos estratégicos de una plataforma omnicanal basada en modelos generativos. La empresa está ubicada en Madrid (solo se requiere 1 día al mes de presencialidad). ¿Cuáles serán tus funciones principales? • Definir y ejecutar la estrategia de QA para soluciones basadas en LLMs y GenAI en entornos de producción., • Diseñar y automatizar procesos de evaluación de calidad de modelos generativos (coherencia, factualidad, grounding y robustez)., • Validar arquitecturas de RAG (Retrieval Augmented Generation): calidad de recuperación, trazabilidad de fuentes y alineación de respuestas., • Diseñar pruebas avanzadas de seguridad y robustez frente a prompt injection, jailbreaks, data leakage y sesgos., • Automatizar pipelines de validación de modelos, prompts y datasets dentro de procesos de CI/CD., • Definir y mantener métricas específicas de calidad para sistemas generativos (más allá del testing funcional clásico)., • Colaborar estrechamente con equipos de Data Science, Machine Learning e Ingeniería en la validación de releases de modelos y prompts. Para ello, ¿qué vas a necesitar? • Experiencia real y reciente en QA automation de sistemas basados en LLMs y GenAI., • Validación de que las respuestas del modelo estén correctamente fundamentadas en las fuentes y no generen información inventada., • Conocimiento y validación de arquitecturas RAG (Retrieval Augmented Generation)., • Experiencia en pruebas de prompt injection, jailbreaks y robustness testing., • Experiencia en automatización de validaciones de IA., • Experiencia trabajando con APIs de modelos de lenguaje y pipelines de inferencia., • Conocimiento de herramientas o frameworks de evaluación automática de LLMs (scoring semántico, golden datasets, prompt testing, etc.)., • Experiencia en entornos de producto y colaboración directa con equipos de ML / Data / IA. ¿Qué te ofrecemos? • Contratación indefinida., • Salario acorde a la experiencia aportada., • Horario flexible y jornada intensiva los viernes y los meses de verano., • Modelo remoto 100 %, con mínimo 1 día de oficina al mes., • Cheque formación para desarrollarte en las áreas profesionales que más te interesen., • Seguro médico privado., • Retribución flexible aplicable a seguro médico, restaurante, transporte, guardería y formación., • Aplicación de acceso a gimnasios y actividades deportivas en toda España con descuentos., • ¡Y muchos otros beneficios! ¡Únete al equipo de Oxigent! Empresa comprometida con la sostenibilidad y la igualdad de oportunidades, donde el talento y la tecnología no entienden de género.

¡HOLA! bienvenido a nuestras ofertas :) Vamos a contarte que buscamos y que nos hace Genuine. ¿Qué estamos buscando? Buscamos un Técnico medio de N2 Genesys Cloud para un proyecto técnico de un importante cliente del sector de telecomunicaciones. Trabajo presencial, en oficinas de cliente (Madrid) ¿Qué tienes que hacer? • Administración Operativa, • Monitorización del estado de la plataforma (colas, agentes, interacciones, flujos)., • Gestión de usuarios, roles, permisos y grupos., • Mantenimiento de colas, skills, horarios, schedules y calendarios., • Revisión y resolución de incidencias de nivel N2 relacionadas con enrutamiento, agentes y funcionalidades del día a día., • Supervisión de integraciones activas (telefonía, grabaciones, IVR, CRM, etc.)., • Ajustes y mantenimiento de Architect, • Ajustes en flujos de llamadas, chat, email y bots conversacionales., • Edición y mejora de tareas, estados, condiciones lógicas, data actions y puntos de decisión., • Ajustes de flujos de IVR basados en cambios funcionales o peticiones de negocio., • Validación de versiones de flujos y despliegue controlado., • Revisión de logs y trazabilidad de flujos para localizar errores operativos., • Perfil sysadmin aplicado a la plataforma, • Gestión de certificados, dominios y parámetros técnicos de la plataforma., • Revisión de conectividad: SBC, SIP Trunks, WebRTC, endpoints físicos., • Monitorización de salud de servicios y recursos asociados., • Apoyo en tareas de mantenimiento programado, actualizaciones o cambios de configuración., • Soporte N2, • Atención y resolución de incidencias escaladas desde N1., • Diagnóstico técnico y soporte avanzado sobre funcionalidades de Genesys., • Documentación de incidencias y soluciones aplicadas., • Escalado a N3 o proveedor cuando sea necesario, con diagnóstico previo., • Documentación y procedimientos, • Coordinarse con miembros del equipo ¿Qué necesitas saber? • Platform Skills (Genesys Cloud / Engage), • Architect (bajo nivel), • Skill de Sysadmin / Infraestructura, • Funcionamiento general de plataformas de Contact Center., • Conocimiento de métricas: interacción, encolamiento, tiempos, estados., • Protocolos SIP, RTP, SRTP., • Conocimiento de SBCs, SIP Trunks y WebRTC., • Codecs (G.711, Opus…), jitter, latencia y troubleshooting básico., • Conceptos de enrutamiento de llamadas y conectividad., • Windows Server y/o Linux a nivel de administración., • DNS, redes, subredes, routing básico y reglas de firewall., • Gestión de certificados (TLS/SSL) y su ciclo de vida., • Diagnóstico básico de red (ping, traceroute, capturas con Wireshark)., • Herramienta ITSM para progreso de tickets PORQUE EN ENTELGY TODO COMIENZA CONTIGO Cuidarte en todos los aspectos es una máxima en Entelgy, es parte de nuestra cultura Genuine que se vive en el día a día. Sabemos lo que te importa, por ello, la conciliación es algo que valoramos y facilitamos con nuestro modelo de trabajo flexible, #Balance así como un conjunto de iniciativas orientadas a potenciar una vida sana y equilibrada, como nuestra plataforma digital de Salud y Bienestar MyWellness, Health Training y actividades en Entelgy SportClub. Además, con nuestro plan de Retribución Flexible MyFlex accederás a diferentes productos con ventaja económica y fiscal, así como podrás beneficiarte de más de 450 descuentos y ofertas especiales en nuestro portal MyClub y muchas cosas más. PONEMOS TODO NUESTRO TALENTO EN POTENCIAR EL TUYO Nuestra universidad Entelgy College pone a tu disposición una amplia oferta formativa en tecnologías, habilidades, certificaciones, 12 idiomas y mucho más. Tú decides en que quieres formarte. Tu crecimiento estará garantizado y potenciado. Vamos contigo en lo que necesites. Ven para formar parte de nuestro equipo, y descubre que no es sólo lo que hacemos, sino cómo lo hacemos. ¡Atrévete a vivir una experiencia Genuine!

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings., • Participate in client interactions when required to represent training or quality insights.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: • Delivering remote support via phone, email, and chat to customers, distributors, and colleagues, • Troubleshooting issues related to Central Control systems, software, and network connectivity, • Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation, • Preparing and delivering technical training sessions, both online and in-person, • Contributing to service process improvements and efficiency initiatives, • Supporting timely service plan renewals and other value-added service offerings Required profile: • Degree in Engineering, Agronomy, IT or a related field, • At least 3 years of experience in technical support or help desk environments, • Strong technical understanding of wireless/mobile networks and remote support tools, • Clear, confident communicator with a structured and analytical approach, • Able to work independently and in collaboration with international teams, • Willing to travel up to 10% Languages: • Spanish and English at C2 level (spoken and written), • In addition, either:, • German at B2–C1 level, • or Italian at C1–C2 level Location: Madrid, Spain If you're a service-minded technical professional looking to work in a global support role with room to grow, we would be pleased to hear from you. Apply directly on LinkedIn or send your application to:

Abut Us Gaudir Swim is a premium swimwear brand focused on delivering high-quality products and an exceptional customer experience. Our mission is to build a brand that combines design, performance, and community. As we continue to grow, we are looking for motivated individuals who are excited to learn, take initiative, and contribute to creating outstanding experiences for our customers. Role Overview We are looking for a proactive and detail-oriented Customer Success Intern to join our team. In this role, you will support the Customer Success team in ensuring that every customer interaction with Gaudir Swim is smooth, positive, and aligned with our brand values. You will gain hands-on experience in customer experience, e-commerce operations, and brand communication while working closely with different teams within the company. Key Responsibilities • Assist in managing daily customer inquiries through email, chat, and social media., • Support the resolution of customer issues related to orders, shipping, returns, and product information., • Ensure a friendly, professional, and brand-aligned tone in all customer communications., • Help monitor customer feedback and identify opportunities to improve the customer experience., • Maintain and update customer information in internal systems and tools., • Collaborate with the operations and marketing teams to ensure a smooth customer journey., • Assist in tracking customer satisfaction and reporting insights to the team. What We’re Looking For • Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field ., • Strong communication and interpersonal skills ., • A customer-first mindset with strong problem-solving abilities., • Highly organized with great attention to detail., • Proactive attitude and willingness to learn in a startup environment ., • Interest in e-commerce, fashion, or consumer brands is a plus. Location & Working Conditions 📍 Location: Madrid Office (Alcobendas) ⏰ Schedule: Part-time with a flexible working schedule 📡 Work Model: On-site / Hybrid , depending on team needs 🌍 Language: You have a high level of English (C1) , allowing you to communicate effectively in an international environment. What You’ll Gain • Hands-on experience in customer success within a growing brand ., • Exposure to e-commerce operations and customer experience strategy ., • Opportunity to work in a dynamic and entrepreneurial team ., • Professional development and real responsibility from day one.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas. As our Microsoft 365 environment continues to grow, we are seeking a Microsoft 365 Governance Administrator to help modernize, govern, and integrate our collaboration platform across SharePoint, Teams, OneDrive, and the Power Platform. This role is ideal for someone who has hands-on experience cleaning up, rationalizing, and integrating large Microsoft 365 tenants and who enjoys bringing order, structure, and sustainability to complex environments. As a Microsoft 365 Governance Administrator, you will play a critical role in shaping and operating Microsoft 365 governance across the organization. This includes permissions management, lifecycle controls, retention and records management, information protection, tenant integration, and data-driven governance reporting—working closely with Legal, GRC, Security, IT, and M&A stakeholders. This is a governance-first role with strong execution responsibility, well suited for someone who understands how M365 environments evolve over time—and how to modernize and integrate them without disrupting the business. Essential functions of the job include, but are not limited to: Microsoft 365 Governance & Modernization Lead governance initiatives across SharePoint Online, Microsoft Teams, OneDrive, and Power Platform. Assess and remediate legacy configurations, over-permissioned content, and stale collaboration resources. Drive tenant modernization aligned to Microsoft best practices and enterprise governance standards. Permissions & Access Management Design and maintain least-privilege permission models across M365 workloads. Develop automated renewal profiles for user and group membership recertification on a recurring basis to reduce risk and entitlement sprawl. Partner with Security and GRC teams to ensure access controls meet compliance and audit expectations. Lifecycle, Retention & Records Management Define and operate lifecycle management for M365 resources, including: Archiving inactive Teams, Sites, and Groups Decommissioning unused or abandoned resources Preventing long-term collaboration sprawl Implement and manage retention and records management policies in partnership with Legal and GRC teams. Support classification of content as records where required and ensure defensible disposition. Apply and govern sensitivity labels to protect regulated and high-risk content. Mergers & Acquisitions (M&A) Enablement Support Microsoft 365 migration and integration efforts associated with M&A activity. Assess incoming tenants for governance gaps, security risks, and modernization opportunities. Execute or support migrations of SharePoint, OneDrive, and Teams content into the enterprise tenant. Align acquired environments to established governance, lifecycle, retention, and information protection standards. Automation, Reporting & Operations Automate governance and administration using AvePoint, PowerShell, Power Automate, SharePoint Advanced Management, and Microsoft Graph. Analyze and manipulate large governance and usage data sets to identify trends, risks, and optimization opportunities. Produce operational and compliance-focused reports to support lifecycle decisions and leadership visibility. Act as an escalation point for complex governance and collaboration issues. Education Qualifications and Experience Required Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience. Microsoft Certification(s) not required but a plus Work Experience Required 5+ years of hands-on Microsoft 365 administration, with deep SharePoint Online experience. Proven experience cleaning up, governing, and modernizing enterprise M365 tenants. Strong background in permissions management, lifecycle governance, retention, and compliance-driven collaboration. Experience partnering with Legal, GRC, and Security teams on retention and data protection initiatives. Advanced Microsoft Excel skills, including analysis and manipulation of large data sets (e.g., pivot tables, lookups, complex formulas, data normalization). Strong automation capability using PowerShell, Microsoft Graph API, PowerAutomate, and SharePoint Advanced Management to extract, analyze, and report on large-scale M365 governance data (Sites/Teams/Groups/permissions/lifecycle signals). Preferred Experience supporting Microsoft 365 migrations, including tenant consolidation or M&A-driven integrations. Familiarity with Microsoft Purview retention and records management. Experience with AvePoint Cloud Governance (provisioning, renewals, reporting). Experience with ShareGate or similar migration tools. Power BI report creation, including governance dashboards and operational reporting. Exposure to Microsoft 365 Copilot, Copilot Chat, Agents, and Copilot governance considerations. Power Platform governance experience (Power Automate, Power Apps). Experience supporting globally distributed teams. We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice . Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

¡HOLA! bienvenido a nuestras ofertas :) Vamos a contarte que buscamos y que nos hace Genuine. ¿Qué estamos buscando? Buscamos un Técnico medio de N2 Genesys Cloud para un proyecto técnico de un importante cliente del sector de telecomunicaciones. Trabajo presencial, en oficinas de cliente (Madrid) ¿Qué tienes que hacer? • Administración Operativa, • Monitorización del estado de la plataforma (colas, agentes, interacciones, flujos)., • Gestión de usuarios, roles, permisos y grupos., • Mantenimiento de colas, skills, horarios, schedules y calendarios., • Revisión y resolución de incidencias de nivel N2 relacionadas con enrutamiento, agentes y funcionalidades del día a día., • Supervisión de integraciones activas (telefonía, grabaciones, IVR, CRM, etc.)., • Ajustes y mantenimiento de Architect, • Ajustes en flujos de llamadas, chat, email y bots conversacionales., • Edición y mejora de tareas, estados, condiciones lógicas, data actions y puntos de decisión., • Ajustes de flujos de IVR basados en cambios funcionales o peticiones de negocio., • Validación de versiones de flujos y despliegue controlado., • Revisión de logs y trazabilidad de flujos para localizar errores operativos., • Perfil sysadmin aplicado a la plataforma, • Gestión de certificados, dominios y parámetros técnicos de la plataforma., • Revisión de conectividad: SBC, SIP Trunks, WebRTC, endpoints físicos., • Monitorización de salud de servicios y recursos asociados., • Apoyo en tareas de mantenimiento programado, actualizaciones o cambios de configuración., • Soporte N2, • Atención y resolución de incidencias escaladas desde N1., • Diagnóstico técnico y soporte avanzado sobre funcionalidades de Genesys., • Documentación de incidencias y soluciones aplicadas., • Escalado a N3 o proveedor cuando sea necesario, con diagnóstico previo., • Documentación y procedimientos, • Coordinarse con miembros del equipo ¿Qué necesitas saber? • Platform Skills (Genesys Cloud / Engage), • Architect (bajo nivel), • Skill de Sysadmin / Infraestructura, • Funcionamiento general de plataformas de Contact Center., • Conocimiento de métricas: interacción, encolamiento, tiempos, estados., • Protocolos SIP, RTP, SRTP., • Conocimiento de SBCs, SIP Trunks y WebRTC., • Codecs (G.711, Opus…), jitter, latencia y troubleshooting básico., • Conceptos de enrutamiento de llamadas y conectividad., • Windows Server y/o Linux a nivel de administración., • DNS, redes, subredes, routing básico y reglas de firewall., • Gestión de certificados (TLS/SSL) y su ciclo de vida., • Diagnóstico básico de red (ping, traceroute, capturas con Wireshark)., • Herramienta ITSM para progreso de tickets PORQUE EN ENTELGY TODO COMIENZA CONTIGO Cuidarte en todos los aspectos es una máxima en Entelgy, es parte de nuestra cultura Genuine que se vive en el día a día. Sabemos lo que te importa, por ello, la conciliación es algo que valoramos y facilitamos con nuestro modelo de trabajo flexible, #Balance así como un conjunto de iniciativas orientadas a potenciar una vida sana y equilibrada, como nuestra plataforma digital de Salud y Bienestar MyWellness, Health Training y actividades en Entelgy SportClub. Además, con nuestro plan de Retribución Flexible MyFlex accederás a diferentes productos con ventaja económica y fiscal, así como podrás beneficiarte de más de 450 descuentos y ofertas especiales en nuestro portal MyClub y muchas cosas más. PONEMOS TODO NUESTRO TALENTO EN POTENCIAR EL TUYO Nuestra universidad Entelgy College pone a tu disposición una amplia oferta formativa en tecnologías, habilidades, certificaciones, 12 idiomas y mucho más. Tú decides en que quieres formarte. Tu crecimiento estará garantizado y potenciado. Vamos contigo en lo que necesites. Ven para formar parte de nuestro equipo, y descubre que no es sólo lo que hacemos, sino cómo lo hacemos. ¡Atrévete a vivir una experiencia Genuine!

¿Te interesaría seguir desarrollándote como Senior AI QA Engineer en una multinacional líder del sector aéreo participando en un entorno de producto digital omnicanal, con equipos de Data, ML e Ingeniería y trabajando con tecnología puntera en Inteligencia Artificial generativa aplicada a canales de atención al cliente (chat, asistentes virtuales, automatización conversacional, etc.)? Desde Oxigent Technologies seleccionamos un/a Senior AI QA Engineer (GenAI) para participar en proyectos estratégicos de una plataforma omnicanal basada en modelos generativos. La empresa está ubicada en Madrid (solo se requiere 1 día al mes de presencialidad). ¿Cuáles serán tus funciones principales? • Definir y ejecutar la estrategia de QA para soluciones basadas en LLMs y GenAI en entornos de producción., • Diseñar y automatizar procesos de evaluación de calidad de modelos generativos (coherencia, factualidad, grounding y robustez)., • Validar arquitecturas de RAG (Retrieval Augmented Generation): calidad de recuperación, trazabilidad de fuentes y alineación de respuestas., • Diseñar pruebas avanzadas de seguridad y robustez frente a prompt injection, jailbreaks, data leakage y sesgos., • Automatizar pipelines de validación de modelos, prompts y datasets dentro de procesos de CI/CD., • Definir y mantener métricas específicas de calidad para sistemas generativos (más allá del testing funcional clásico)., • Colaborar estrechamente con equipos de Data Science, Machine Learning e Ingeniería en la validación de releases de modelos y prompts. Para ello, ¿qué vas a necesitar? • Experiencia real y reciente en QA automation de sistemas basados en LLMs y GenAI., • Validación de que las respuestas del modelo estén correctamente fundamentadas en las fuentes y no generen información inventada., • Conocimiento y validación de arquitecturas RAG (Retrieval Augmented Generation)., • Experiencia en pruebas de prompt injection, jailbreaks y robustness testing., • Experiencia en automatización de validaciones de IA., • Experiencia trabajando con APIs de modelos de lenguaje y pipelines de inferencia., • Conocimiento de herramientas o frameworks de evaluación automática de LLMs (scoring semántico, golden datasets, prompt testing, etc.)., • Experiencia en entornos de producto y colaboración directa con equipos de ML / Data / IA. ¿Qué te ofrecemos? • Contratación indefinida., • Salario acorde a la experiencia aportada., • Horario flexible y jornada intensiva los viernes y los meses de verano., • Modelo remoto 100 %, con mínimo 1 día de oficina al mes., • Cheque formación para desarrollarte en las áreas profesionales que más te interesen., • Seguro médico privado., • Retribución flexible aplicable a seguro médico, restaurante, transporte, guardería y formación., • Aplicación de acceso a gimnasios y actividades deportivas en toda España con descuentos., • ¡Y muchos otros beneficios! ¡Únete al equipo de Oxigent! Empresa comprometida con la sostenibilidad y la igualdad de oportunidades, donde el talento y la tecnología no entienden de género.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: • Delivering remote support via phone, email, and chat to customers, distributors, and colleagues, • Troubleshooting issues related to Central Control systems, software, and network connectivity, • Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation, • Preparing and delivering technical training sessions, both online and in-person, • Contributing to service process improvements and efficiency initiatives, • Supporting timely service plan renewals and other value-added service offerings Required profile: • Degree in Engineering, Agronomy, IT or a related field, • At least 3 years of experience in technical support or help desk environments, • Strong technical understanding of wireless/mobile networks and remote support tools, • Clear, confident communicator with a structured and analytical approach, • Able to work independently and in collaboration with international teams, • Willing to travel up to 10% Languages: • Fluency in English, • In addition, either: German or Italian Location: Madrid, Spain Apply directly on LinkedIn or send your application to:

¡En Ayesa Digital crecemos Contigo! Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡Este es tu sitio! Buscamos ampliar nuestro equipo con un/a Ingeniero/a IA Conversacional con experiencia, de al menos 3-4 años, en asistentes virtuales de voz y chat, orientado/a a la continuidad, evolución e integración de soluciones conversacionales en entornos enterprise. La persona se incorporará a un proyecto estratégico enfocado en la evolución de soluciones de IA Voz y Chat, trabajando sobre capacidades ya construidas, acelerando nuevos casos de uso y preparando la transición hacia una futura plataforma objetivo dentro del ecosistema de contact center. Este proyecto se desempeñará bajo modalidad híbrida, pero hay que tener disponibilidad para reuniones en cliente, ubicado en Tres Cantos, Madrid. ¿Qué harás? • Mantener y evolucionar soluciones existentes de IA conversacional (voz y chat)., • Diseñar y construir nuevos casos de uso conversacionales de forma ágil., • Transformar lógica de negocio y componentes existentes en APIs/endpoints reutilizables para facilitar integraciones con nuevas plataformas., • Integrar soluciones con el ecosistema actual de contact center y asegurar la convivencia con plataformas legacy., • Participar en la preparación técnica para la migración a Genesys Cloud y futura plataforma destino., • Definir e implantar una rutina de auditoría y mejora continua de conversaciones (voz/chat), identificando oportunidades de optimización y nuevos casos de uso., • Colaborar en la definición de habilitadores técnicos y modelo de gobierno del ciclo de vida de soluciones de IA. ¿Qué conocimientos has de tener? • Al menos 3 años de experiencia (idealmente 4-6) en IA conversacional / asistentes virtuales., • Experiencia sólida con Dialogflow CX., • Experiencia en integraciones con plataformas de contact center, especialmente Avaya on-premise y/o Genesys Cloud., • Experiencia en desarrollo de APIs, webhooks y endpoints., • Conocimiento práctico de IA Generativa aplicada a asistentes virtuales., • Experiencia con frameworks de orquestación como LangGraph o similares. Además valoramos si cuentas con: • Experiencia con Nuance o entornos IVR legacy., • Experiencia en migraciones de soluciones conversacionales., • Conocimientos de observabilidad, analítica conversacional y mejora continua., • Experiencia en definición de modelos de gobierno o ciclo de vida de soluciones IA. Te ofrecemos un camino lleno de aventuras: · ¡Llega hasta donde tú quieras! ¡Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. · Porque lo importante sois tú y los tuyos : contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. · Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. · Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más! · Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. · ¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación especializada, certificaciones e idiomas · ¡Deja tu huella! Impacta con nuestros proyectos de voluntariado social. ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor.

Buscamos un/a Inside Sales Specialist enérgico/a y orientado/a a resultados, con base en Madrid, y con habilidades excepcionales para conectar con clientes B2B. Como miembro clave de nuestro equipo, desempeñarás un papel crucial en el aumento de la rentabilidad y en el logro de ambiciosos objetivos comerciales, ofreciendo una experiencia de venta premium a empresas de toda España. Gestionarás todas las solicitudes de clientes nuevos y/o existentes y harás seguimiento de leads procedentes de campañas de marketing, creando una interacción sólida (por teléfono, email o chat). Tu impacto • Alcanzar los objetivos trimestrales de ventas, incluidos los relacionados con soluciones digitales, impulsando de forma constante el crecimiento de ingresos., • Generar leads para ampliar la base de clientes, buscando activamente nuevas oportunidades de negocio., • Gestionar interacciones entrantes, proporcionando una experiencia de venta personalizada al comprender las necesidades del cliente y ofrecer las soluciones adecuadas para garantizar su satisfacción., • Impulsar interacciones salientes para construir relaciones a largo plazo, fomentando la confianza e identificando nuevas oportunidades de negocio., • Apoyar nuestra estrategia omnicanal generando oportunidades de negocio y concertando visitas a nuestras ubicaciones físicas, así como coordinándote con el equipo de ventas de campo., • Mantener y actualizar la base de datos CRM, asegurando que toda la información del cliente sea precisa, relevante y esté actualizada., • Recopilar información valiosa del mercado y compartir feedback con los departamentos correspondientes para apoyar la mejora continua. Idealmente, te apasiona el ejercicio físico, eres entusiasta y proactivo/a. Eres un/a vendedor/a consultivo/a y orientado/a a resultados, con excelentes habilidades de comunicación y fuerte espíritu de trabajo en equipo. Qué deberías aportar • Más de 3 años de experiencia ofreciendo un servicio de alta calidad enfocado en satisfacer las expectativas del cliente y generar ventas., • Titulación universitaria, idealmente en desarrollo de negocio y/o estudios relacionados con la actividad física., • Experiencia trabajando en equipos comerciales colaborativos dentro de entornos centrados en el cliente y orientados al servicio., • Experiencia en la gestión de relaciones a largo plazo, enfocada en construir y mantener conexiones duraderas con los clientes., • Perfil proactivo, entusiasta y orientado a soluciones, con actitud positiva hacia la resolución de problemas., • Nivel fluido de español e inglés., • Experiencia con sistemas CRM y manejo eficiente de datos de clientes., • Conocimiento de Salesforce (valorable).

Buscamos un/a Inside Sales Specialist enérgico/a y orientado/a a resultados, con base en Madrid, y con habilidades excepcionales para conectar con clientes B2B. Como miembro clave de nuestro equipo, desempeñarás un papel crucial en el aumento de la rentabilidad y en el logro de ambiciosos objetivos comerciales, ofreciendo una experiencia de venta premium a empresas de toda España. Gestionarás todas las solicitudes de clientes nuevos y/o existentes y harás seguimiento de leads procedentes de campañas de marketing, creando una interacción sólida (por teléfono, email o chat). Tu impacto • Alcanzar los objetivos trimestrales de ventas, incluidos los relacionados con soluciones digitales, impulsando de forma constante el crecimiento de ingresos., • Generar leads para ampliar la base de clientes, buscando activamente nuevas oportunidades de negocio., • Gestionar interacciones entrantes, proporcionando una experiencia de venta personalizada al comprender las necesidades del cliente y ofrecer las soluciones adecuadas para garantizar su satisfacción., • Impulsar interacciones salientes para construir relaciones a largo plazo, fomentando la confianza e identificando nuevas oportunidades de negocio., • Apoyar nuestra estrategia omnicanal generando oportunidades de negocio y concertando visitas a nuestras ubicaciones físicas, así como coordinándote con el equipo de ventas de campo., • Mantener y actualizar la base de datos CRM, asegurando que toda la información del cliente sea precisa, relevante y esté actualizada., • Recopilar información valiosa del mercado y compartir feedback con los departamentos correspondientes para apoyar la mejora continua. Idealmente, te apasiona el ejercicio físico, eres entusiasta y proactivo/a. Eres un/a vendedor/a consultivo/a y orientado/a a resultados, con excelentes habilidades de comunicación y fuerte espíritu de trabajo en equipo. Qué deberías aportar • Más de 3 años de experiencia ofreciendo un servicio de alta calidad enfocado en satisfacer las expectativas del cliente y generar ventas., • Titulación universitaria, idealmente en desarrollo de negocio y/o estudios relacionados con la actividad física., • Experiencia trabajando en equipos comerciales colaborativos dentro de entornos centrados en el cliente y orientados al servicio., • Experiencia en la gestión de relaciones a largo plazo, enfocada en construir y mantener conexiones duraderas con los clientes., • Perfil proactivo, entusiasta y orientado a soluciones, con actitud positiva hacia la resolución de problemas., • Nivel fluido de español e inglés., • Experiencia con sistemas CRM y manejo eficiente de datos de clientes., • Conocimiento de Salesforce (valorable).

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Fluency in English German or Italian

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector Saa S. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! ¿Cuáles serán tus funciones? Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos. Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo. Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación. Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba. Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ¿Qué buscamos? Facilidad para aprender nuevas herramientas y software. No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. ¿Qué ofrecemos? Beca remunerada 800€/mes Jornada de 9h a 18.30h de Lunes a Jueves. Viernes de 9 a 15h. Teletrabajo 100%. Jornada intensiva en Julio y Agosto (8h a 15h) Formación continua Posibilidades reales de crecimiento

Responsibilities 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support. 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc. 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system. 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors. 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards. 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts. 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc. 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process. 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc. 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

Senior Frontend Engineer Join Dempo Transform Frontend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. &##If you thrive in modern frontend development and want to grow with a dynamic team, we’d love to meet you. As we continue expanding our team , we are currently looking for a Frontend engineer with the following profile: Build responsive, high-performance web applications Collaborate across design, backend, and product teams Mentor developers and support code quality Optimise performance and anticipate edge cases &##Strong experience with modern Typescript. Experience with React and testing with Jest, Karma, Cypress. Solid knowledge of HTML, Javascript, CSS preprocessors , and responsive design. Understanding of REST APIs and integration with back-end services. Advanced Spanish and intermediate English Experience working in Agile environments with an open and collaborative mindset ⭐ Angular and Jasmin. Knowledge of performance optimisation techniques (lazy loading, code splitting, caching strategies). Experience with different cloud environments (Azure, AWS or GCP). Exposure to micro-frontend architectures. Mentoring junior developers. &##Permanent contract ~⌚ Flexible working hours (core hours 09:30 – 13:30) ~&##Remote-first culture, with the option to work from our Granada office (Forum area) ~☀️ Private health insurance ~&##Continuous professional development, including: · Unlimited access to online courses · Certifications and specialised training funds &##Stable, long-term projects &##Now it’s when we put faces to names, we’d love to get to chat with you! # 20,000 – €30,000 → Junior €40,000 – €50,000 → Senior €

Solturo Solutions SL is hiring on behalf of a fast-growing, US-based home care agency with a super dynamic and multicultural hub right here in beautiful Málaga! We are currently looking for a highly organized candidate , and to join our afternoon and evening crew. In this role, you will be the direct point of contact for our US-based clients/caregivers, acting as the welcoming voice on the phone and the helpful energy behind our emails. Your main goal is to support our clients/caregivers throughout their entire journey with us, ensuring their customer experience is nothing short of exceptional from day one. Key Responsibilities Client Inbound Support: Handle inquiries via phone, email, and WhatsApp/Chat regarding our services. Care Coordination: Schedule and manage meetings, inform our caregivers how to get paperwork done, help them with the designated system, and other inquiries they may have. Data Integrity: Maintain strictly confidential client records. Conflict Resolution: Calmly handle sensitive situations or complaints, providing solutions that prioritize client well-being. Qualifications & Skills Languages: Native or C1 level in English is mandatory. (Additional languages are highly valued). Experience: Minimum 2-3 years in customer service, preferably within healthcare and customer support sectors. Technical Proficiency: Comfortable using Google sheets, Microsoft Office CRM softwares (e.g., Hubspot, Monday) Soft Skills: High emotional intelligence, active listening, and the ability to remain professional under pressure. Why Join Our Team? Office located in Málaga’s Soho district, 1 block from Alameda Principal. Positive Work Environment: We actively foster a culture of support, respect, and mutual growth. Expect a team that champions collaboration and celebrates success. Commitment to Inclusion: Our success is built on a diverse, multicultural team. We strictly adhere to non-discrimination policies and ensure an equitable, inclusive workplace where everyone can thrive. Your unique perspective is not just welcome—it's essential. Impactful Work: You'll be part of a team ensuring seamless operations, compliance, and client satisfaction across multiple offices, enabling high-quality home care services. Job Type: Full-Time (Contrato Indefinido) Company: US-Based Home Care Agency Location: Málaga, Spain (On-site) Languages Required: English (Fluent)

Senior Frontend Engineer Join Dempo Transform Frontend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. &##If you thrive in modern frontend development and want to grow with a dynamic team, we’d love to meet you. As we continue expanding our team , we are currently looking for a Frontend engineer with the following profile: Build responsive, high-performance web applications Collaborate across design, backend, and product teams Mentor developers and support code quality Optimise performance and anticipate edge cases &##Strong experience with modern Typescript. Experience with React and testing with Jest, Karma, Cypress. Solid knowledge of HTML, Javascript, CSS preprocessors , and responsive design. Understanding of REST APIs and integration with back-end services. Advanced Spanish and intermediate English Experience working in Agile environments with an open and collaborative mindset ⭐ Angular and Jasmin. Knowledge of performance optimisation techniques (lazy loading, code splitting, caching strategies). Experience with different cloud environments (Azure, AWS or GCP). Exposure to micro-frontend architectures. Mentoring junior developers. &##Permanent contract ~⌚ Flexible working hours (core hours 09:30 – 13:30) ~&##Remote-first culture, with the option to work from our Granada office (Forum area) ~☀️ Private health insurance ~&##Continuous professional development, including: · Unlimited access to online courses · Certifications and specialised training funds &##Stable, long-term projects &##Now it’s when we put faces to names, we’d love to get to chat with you! # 20,000 – €30,000 → Junior €40,000 – €50,000 → Senior €

✨ ¡En Altare Servicios Profesionales seguimos creciendo! ✨ ¿Quiénes somos? Altare Servicios Profesionales , de capital 100 % español, es una empresa joven, dinámica y en constante expansión que nace con la vocación de convertirse en el socio tecnológico de referencia para sus clientes. Ofrecemos servicios de consultoría, integración y outsourcing tecnológico , colaborando con grandes organizaciones en proyectos innovadores y de alto impacto. Somos una compañía en continuo crecimiento donde el verdadero valor está en las personas que forman parte del equipo. Apostamos por el talento, la innovación y el desarrollo profesional, trabajando con tecnologías punteras dentro del ecosistema Microsoft Dynamics 365 . ¿Qué estamos buscando? Actualmente estamos ampliando nuestro equipo y buscamos incorporar un/a Especialista Microsoft Dynamics 365 – Customer Service Workspace para colaborar con uno de nuestros clientes del sector bancario en un proyecto tecnológico estable. La persona seleccionada participará en la configuración, evolución y optimización de soluciones CRM basadas en Dynamics 365 , contribuyendo a mejorar los procesos de atención al cliente mediante el uso de Customer Service Workspace y herramientas de la plataforma. ✅ Requisitos Experiencia demostrable de al menos 3 años trabajando con Microsoft Dynamics 365 Customer Service . Conocimiento de Copilot Service Workspace . Experiencia en la implementación y configuración de Channel Integration Framework . Conocimiento práctico de Microsoft APM SDK . Experiencia en JavaScript / TypeScript para personalización y desarrollo dentro de Dynamics. Experiencia trabajando bajo metodologías Agile (Scrum / Kanban) . Nivel de inglés C1 (la entrevista se realizará en inglés). CV en inglés . ⭐ Valorable Experiencia en integraciones dentro del ecosistema Dynamics 365 / Power Platform . Experiencia trabajando en entornos bancarios o financieros . Conocimientos en integración de canales de atención al cliente (contact center, chat, omnicanalidad). Experiencia en proyectos de implantación o evolución de CRM . ¿Qué ofrecemos? Participación en un proyecto tecnológico estable dentro del sector bancario . 100 % remoto desde España , con posibilidad de acudir a oficina en Madrid una vez al mes. Trabajo con tecnologías punteras dentro del ecosistema Microsoft Dynamics 365 . Entorno profesional dinámico con oportunidades de crecimiento y desarrollo profesional . Participación en proyectos de alto impacto dentro de una organización tecnológica en expansión. Si quieres seguir desarrollando tu carrera en proyectos tecnológicos de alto nivel, nos encantará conocerte. Envíanos tu CV en inglés y da el siguiente paso en tu carrera profesional con Altare Servicios Profesionales.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Delivering remote support via phone, email, and chat to customers, distributors, and colleagues Troubleshooting issues related to Central Control systems, software, and network connectivity Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation Preparing and delivering technical training sessions, both online and in-person Contributing to service process improvements and efficiency initiatives Supporting timely service plan renewals and other value-added service offerings Degree in Engineering, Agronomy, IT or a related field At least 3 years of experience in technical support or help desk environments Strong technical understanding of wireless/mobile networks and remote support tools Fluency in English German or Italian

Senior Frontend Engineer Join Dempo Transform Frontend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. We're looking for passionate technologists who enjoy solving complex challenges, working in collaborative environments, and continuously improving their craft. If you thrive in modern frontend development and want to grow with a dynamic team, we'd love to meet you. As we continue expanding our team, we are currently looking for a Frontend engineer with the following profile: Responsibilities Build responsive, high-performance web applications Collaborate across design, backend, and product teams Write clean, scalable, and maintainable code Design systems and make key technical decisions Mentor developers and support code quality Optimise performance and anticipate edge cases Requirements Minimum 5 years of experience developing. Strong experience with modern Typescript. Experience with React and testing with Jest, Karma, Cypress. Solid knowledge of HTML, Javascript, CSS preprocessors , and responsive design. Understanding of REST APIs and integration with back-end services. Experience with Git and CI/CD pipelines Passion for clean code and continuous learning. Strong problem-solving, communication, and teamwork skills Advanced Spanish and intermediate English Experience working in Agile environments with an open and collaborative mindset Nice to Have (experience with) Angular and Jasmin. Knowledge of performance optimisation techniques (lazy loading, code splitting, caching strategies). Experience with different cloud environments (Azure, AWS or GCP). Exposure to micro-frontend architectures. Mentoring junior developers. What We Offer at Dempo Permanent contract Flexible working hours (core hours 09:30 – 13:30) Remote-first culture, with the option to work from our Granada office (Forum area) 30 working days of vacation Private health insurance Work equipment provided (You choose between Macbook or Lenovo) Continuous professional development, including: · Unlimited access to online courses · Learning time within working hours · Certifications and specialised training funds Referral programme Opportunity-based bonuses Stable, long-term projects Clear professional growth opportunities Selection Process With pleasure, we receive your CV and we give you a call Now it's when we put faces to names, we'd love to get to chat with you! Let's deepen a bit more with a technical interview, a chance to meet your People Partner We get back to you with offer and feed Salary Range €20,000 – €30,000 → Junior €30,000 – €40,000 → Standard €40,000 – €50,000 → Senior €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

En Incapto estamos buscando a alguien que se una como Customer Success para trabajar en un entorno ágil de Startup, donde podrás tener un verdadero impacto y ayudarnos a construir cosas increíbles! ¿Quiénes somos? Somos una empresa de tostadores y amantes del café. Nacemos en 2020 desde el Mediterráneo, fruto de la unión de la pasión por el café, el emprendimiento y la voluntad de construir un mundo mejor Proporcionamos una experiencia de café funcional, económica y ecológica. Ofrecemos una gran variedad de cafés y cafeteras semiautomáticas de una calidad destacable. En resumen, una experiencia humana y sensorial única. En Incapto estamos llenos de energía contagiosa, trabajo duro y pasión por lo que hacemos. Nos comprometemos a fomentar un entorno en el que todos/as sean escuchados y tengan un sentido de pertenencia. Estamos orgullosos de tener un equipo multicultural que reconoce una variedad de antecedentes, habilidades y perspectivas. Celebramos la diversidad y la diferencia, y estamos firmemente comprometidos con la construcción de un lugar de trabajo inclusivo para todo nuestro equipo. ¿Qué harás? Como Customer Success tus funciones serán: Velar por una óptima satisfacción del cliente ofreciendo una asistencia ágil en caso de necesitar ayuda vía email, chat y teléfono. Asegurar el correcto abastecimiento de café de los clientes, mediante la revisión del consumo y la tramitación de pedidos si fuera necesario. Servir como interlocutor de nuestros clientes para la resolución de incidencias, dudas o cualquier otro asunto relacionado con Incapto o cualquiera de los servicios que les prestamos. Recepcionar y solventar las incidencias de los clientes relativas a SAT, mediante la solución directa o coordinando las actuaciones con nuestro proveedor de servicios de atención técnica. Revisar que toda la información proveniente de nuevas altas de clientes introducida en la plataforma por los Account Executive esté correcta (CIF, razón social, IBAN, etc.). Recoger feedback de clientes con el objetivo de mejorar nuestro servicio. ¿Qué necesitamos? Experiencia mínima de 2 años en posición similar. Conocimientos necesarios: Persona proactiva, curiosa, persistente y con espíritu de superación. 2 años de experiencia laboral en posición similar. Excelentes habilidades de comunicación, negociación y autonomía. Capacidad de crear confianza con diferentes niveles de especialistas y gerentes en una organización. Orientación al cliente y a consecución de objetivos. Nivel nativo/alto de Español. Muy valorable conocimiento de herramientas de CRM como Hubspot ¿Qué ofrecemos? Salarios fijo + variable Jornada: Horario y teletrabajo flexible Tienes la posibilidad de asumir más responsabilidad dentro del equipo y seguir creciendo y desarrollándote. ¡Tú pones los limites! ¡El día de tu cumpleaños tendrás el día libre! Unirte a un equipo que se identifica con los valores Incapto: Ownership: Somos responsables de nuestro trabajo, conscientes del impacto que este tiene, asumimos riesgos, tomamos decisiones y nos responsabilizamos del resultado. Passion: Estamos orgullosos de lo que hacemos y lo compartimos con entusiasmo con el mundo. Lo damos todo para que el cliente esté satisfecho y orgulloso de formar parte de Incapto. Think outside the capsule: Provocamos el cambio desde la innovación, rompiendo moldes. Sostenibilidad: Ofrecemos la forma más sostenible de consumir café y ponemos la sostenibilidad en el centro de nuestras decisiones. Keep it simple: Hacemos las cosas fáciles, priorizando lo que aporta más valor. La importancia de las personas en Incapto: Cada uno de nosotros conformamos una pieza clave dentro de este camino. ¿Te unes?

Gurit, a leading manufacturer and supplier of advanced composite materials, is seeking a talented Customer Service Specialist to join our dynamic team in Falces, Navarra, Spain. Company Overview: Gurit is a global leader in advanced composite materials and engineering solutions that make a difference. With a strong focus on sustainability and performance, we help customers meet demanding challenges while advancing cleaner, more efficient solutions. Gurit serves the Wind Energy, Marine and Industrial sectors and is committed to shaping a sustainable future through continuous innovation and trusted global partnerships. Our Falces manufacturing site, located in Navarra, Spain, is a manufacturing hub for producing core materials used in wind, marine, and industrial applications. We are looking for a customer-focused Customer Service Specialist with excellent communication skills to join our team. The successful candidate will report to the Supply Chain Manager and will be responsible for handling enquiries, resolving issues and ensuring a positive experience for every customer, whilst maintaining high standards of quality and service. Handle customer enquiries, requests and complaints via various channels (telephone, email, chat). Receive, process and follow up on orders, incidents and service-related operations. Accurately record and update information in the Dynamics 365 ERP system. Collaborate with internal departments (Sales, Logistics, Technical Support, etc.) Manage transport for customer shipments. Meet the service objectives (SLAs, KPIs) set by the company. Identify opportunities for improvement and propose actions to optimise customer service processes. A university degree in Business Administration/Economics or equivalent. Excellent oral and written communication skills in Spanish and English (required for dealing with our customers). Proficiency in Microsoft Office and Dynamics 365 ERP. Previous experience in customer service or similar roles (minimum 2–3 years). Experience in logistics, distribution or supply chain environments.

Gurit, a leading manufacturer and supplier of advanced composite materials, is seeking a talented Customer Service Specialist to join our dynamic team in Falces, Navarra, Spain. Company Overview: Gurit is a global leader in advanced composite materials and engineering solutions that make a difference. With a strong focus on sustainability and performance, we help customers meet demanding challenges while advancing cleaner, more efficient solutions. Gurit serves the Wind Energy, Marine and Industrial sectors and is committed to shaping a sustainable future through continuous innovation and trusted global partnerships. Our Falces manufacturing site, located in Navarra, Spain, is a manufacturing hub for producing core materials used in wind, marine, and industrial applications. We are looking for a customer-focused Customer Service Specialist with excellent communication skills to join our team. The successful candidate will report to the Supply Chain Manager and will be responsible for handling enquiries, resolving issues and ensuring a positive experience for every customer, whilst maintaining high standards of quality and service. Handle customer enquiries, requests and complaints via various channels (telephone, email, chat). Receive, process and follow up on orders, incidents and service-related operations. Accurately record and update information in the Dynamics 365 ERP system. Collaborate with internal departments (Sales, Logistics, Technical Support, etc.) Manage transport for customer shipments. Meet the service objectives (SLAs, KPIs) set by the company. Identify opportunities for improvement and propose actions to optimise customer service processes. A university degree in Business Administration/Economics or equivalent. Excellent oral and written communication skills in Spanish and English (required for dealing with our customers). Proficiency in Microsoft Office and Dynamics 365 ERP. Previous experience in customer service or similar roles (minimum 2–3 years). Experience in logistics, distribution or supply chain environments.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas. As our Microsoft 365 environment continues to grow, we are seeking a Microsoft 365 Governance Administrator to help modernize, govern, and integrate our collaboration platform across SharePoint, Teams, OneDrive, and the Power Platform. This role is ideal for someone who has hands-on experience cleaning up, rationalizing, and integrating large Microsoft 365 tenants and who enjoys bringing order, structure, and sustainability to complex environments. As a Microsoft 365 Governance Administrator, you will play a critical role in shaping and operating Microsoft 365 governance across the organization. This includes permissions management, lifecycle controls, retention and records management, information protection, tenant integration, and data-driven governance reporting—working closely with Legal, GRC, Security, IT, and M&A stakeholders. This is a governance-first role with strong execution responsibility, well suited for someone who understands how M365 environments evolve over time—and how to modernize and integrate them without disrupting the business. Essential functions of the job include, but are not limited to: Microsoft 365 Governance & Modernization Lead governance initiatives across SharePoint Online, Microsoft Teams, OneDrive, and Power Platform. Assess and remediate legacy configurations, over-permissioned content, and stale collaboration resources. Drive tenant modernization aligned to Microsoft best practices and enterprise governance standards. Permissions & Access Management Design and maintain least-privilege permission models across M365 workloads. Develop automated renewal profiles for user and group membership recertification on a recurring basis to reduce risk and entitlement sprawl. Partner with Security and GRC teams to ensure access controls meet compliance and audit expectations. Lifecycle, Retention & Records Management Define and operate lifecycle management for M365 resources, including: Archiving inactive Teams, Sites, and Groups Decommissioning unused or abandoned resources Preventing long-term collaboration sprawl Implement and manage retention and records management policies in partnership with Legal and GRC teams. Support classification of content as records where required and ensure defensible disposition. Apply and govern sensitivity labels to protect regulated and high-risk content. Mergers & Acquisitions (M&A) Enablement Support Microsoft 365 migration and integration efforts associated with M&A activity. Assess incoming tenants for governance gaps, security risks, and modernization opportunities. Execute or support migrations of SharePoint, OneDrive, and Teams content into the enterprise tenant. Align acquired environments to established governance, lifecycle, retention, and information protection standards. Automation, Reporting & Operations Automate governance and administration using AvePoint, PowerShell, Power Automate, SharePoint Advanced Management, and Microsoft Graph. Analyze and manipulate large governance and usage data sets to identify trends, risks, and optimization opportunities. Produce operational and compliance-focused reports to support lifecycle decisions and leadership visibility. Act as an escalation point for complex governance and collaboration issues. Education Qualifications and Experience Required Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience. Microsoft Certification(s) not required but a plus Work Experience Required 5+ years of hands-on Microsoft 365 administration, with deep SharePoint Online experience. Proven experience cleaning up, governing, and modernizing enterprise M365 tenants. Strong background in permissions management, lifecycle governance, retention, and compliance-driven collaboration. Experience partnering with Legal, GRC, and Security teams on retention and data protection initiatives. Advanced Microsoft Excel skills, including analysis and manipulation of large data sets (e.g., pivot tables, lookups, complex formulas, data normalization). Strong automation capability using PowerShell, Microsoft Graph API, PowerAutomate, and SharePoint Advanced Management to extract, analyze, and report on large-scale M365 governance data (Sites/Teams/Groups/permissions/lifecycle signals). Preferred Experience supporting Microsoft 365 migrations, including tenant consolidation or M&A-driven integrations. Familiarity with Microsoft Purview retention and records management. Experience with AvePoint Cloud Governance (provisioning, renewals, reporting). Experience with ShareGate or similar migration tools. Power BI report creation, including governance dashboards and operational reporting. Exposure to Microsoft 365 Copilot, Copilot Chat, Agents, and Copilot governance considerations. Power Platform governance experience (Power Automate, Power Apps). Experience supporting globally distributed teams. We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice . Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.