Hotel jobs in Spain - Page 9

Qualifications: • Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred., • Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision., • Ability to conduct training sessions at all levels including one on ones and large groups., • Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: • Elevates and advances Butler service standards fleet-wide., • Drives consistency in refined, intuitive, and highly personalized service delivery., • Strengthens the professional identity, confidence, and capability of Butler teams., • Ensure consistent delivery of highly personalized, anticipatory, and professional service., • Provide clear, constructive, and actionable feedback to individuals and teams., • Deliver workshops, onboarding support, masterclasses, and service refresh sessions.

Sales Development Representative (French or German Speaking) Salary: Circa €33,000 Location: Hybrid / Remote We’re recruiting on behalf of a global fintech that builds payment and commerce technology specifically for the hospitality industry. Their products are used by hotels and hospitality groups across Europe to improve guest experience and operational efficiency. What you’ll be doing • Engaging hospitality prospects via phone, email, and LinkedIn, • Qualifying inbound and outbound leads, • Booking meetings for senior sales colleagues, • Building strong relationships with hotel and hospitality decision-makers What they’re looking for • Proficient French or German, • Experience in hospitality, travel, hotels, or early-stage SaaS sales, • Comfortable speaking with customers and working to targets, • Energetic, curious, and commercially driven Hospitality experience is highly valued — you’ll be selling into an industry you understand.

Project Coordinator (French or German Speaking) Salary: €35,000 – €40,000 Location: Hybrid We’re recruiting for a hospitality-focused fintech that delivers complex implementations for hotel groups across Europe. What you’ll be doing • Coordinating customer-facing projects and implementations, • Supporting system rollouts and integrations, • Managing timelines, stakeholders, and documentation, • Working cross-functionally with internal teams and partners What they’re looking for • Proficient French or German, • Experience coordinating projects or implementations, • Hospitality or hotel industry background, • Very helpful: experience with Property Management Systems (PMS), • Highly organised with strong attention to detail This role suits someone who understands how hotels operate and enjoys keeping projects on track.

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Spanish at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Location: Madrid, Spain. Property: Corporate. Job Purpose: Act as the conductor of the application ecosystem that brings the AB Living experience to life. Lead the strategy, implementation, and optimization of all platforms interacting with guests and clinical staff, ensuring every digital touchpoint reflects the excellence, personalization, and wellness philosophy of our brands. Serve as the bridge between technology and the Marketing, Sales, and Clinical teams, translating business needs into elegant, efficient, and human-centered technology solutions. Main Duties & Responsibilities: Application Ecosystem Governance: • Governance & Lifecycle Management: Define and maintain configuration standards, update cycles, and operational procedures (SOPs) for all business applications, ensuring consistency and quality across the ecosystem., • Integration Architecture: Design and oversee system integrations (APIs and middleware), ensuring real-time data flows across key platforms such as PMS, CRS, EHR, and CRM systems., • Digital Distribution Leadership: Manage and optimize the distribution technology stack (CRS, Channel Manager), ensuring maximum visibility and rate parity across all channels (OTAs, GDS, Metasearch) while increasing direct bookings., • MarTech Ecosystem Orchestration: Oversee the Marketing Technology ecosystem, including CRM platforms, booking engines, CMS systems, and marketing automation tools, supporting guest acquisition, conversion, and loyalty., • Guest Experience Product Vision: Act as Product Owner for guest-facing platforms such as the mobile app and guest portal, defining feature roadmaps in collaboration with Marketing and Operations to deliver a seamless and personalized digital journey before, during, and after the stay., • Clinical Ecosystem Management: Oversee the management and evolution of the Electronic Health Record (EHR) platform and its integration with hospitality systems (particularly PMS), ensuring the security, privacy, and availability of patient data., • Clinical Experience Optimization: Collaborate closely with clinical teams to understand their workflows and optimize technology tools, reducing administrative burden and enabling staff to focus on guest care., • User Training & Adoption: Design and implement ongoing training programs for users of business and clinical applications to ensure strong adoption and effective system usage. Job Profile: • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology, or a related field required., • Master’s degree or MBA in Technology Management, Digital Transformation, or Business Administration preferred., • 5 years of experience managing business applications within the hospitality sector, ideally in leadership or senior roles., • Deep knowledge of the hotel distribution ecosystem (CRS, GDS, Channel Managers)., • Strong expertise in digital marketing technology including CRM systems, SEO/SEM environments, and booking engines. Languages: • Native or bilingual Spanish (mandatory) / Business-level English (C1 or higher). Specific Competencies: • Commercial Performance: Increase in Direct Booking Ratio, Reduction in Customer Acquisition Cost (CAC), Improvement in website conversion rates., • Digital Experience: Higher NPS / CSAT scores across digital platforms (app, website, guest portal) & Increased user adoption rates., • Clinical Operations: Clinical staff satisfaction with EHR systems & Reduced resolution time for clinical system incidents., • Project Delivery: On-time and on-budget implementation of new application projects. Technological Skills: • CRS, Channel Managers, GDS integrations, rate parity management., • CRM platforms, marketing automation tools, CMS systems, booking engines., • Property Management Systems (PMS) and integration with distribution platforms., • Familiarity with EHR/EMR platforms and healthcare data workflows., • API architecture, middleware platforms, and real-time data integration., • Business Intelligence tools and customer data analysis platforms., • Agile product development, feature roadmaps, and digital experience optimization. Skills Chain of Command: • Collaborative & Conscious Leadership., • Product & Business Vision., • Communication & Diplomacy., • Premium Attention to Detail. Other Competencies and Skills Required: • Experience with clinical systems (EHR / EMR)., • Background in wellness or healthcare environments., • Experience with product management methodologies such as Agile or Scrum., • Knowledge of Business Intelligence tools for analyzing commercial and customer data.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness, • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Sales Development Representative (French or German Speaking) Salary: Circa €33,000 Location: Hybrid / Remote We’re recruiting on behalf of a global fintech that builds payment and commerce technology specifically for the hospitality industry. Their products are used by hotels and hospitality groups across Europe to improve guest experience and operational efficiency. What you’ll be doing • Engaging hospitality prospects via phone, email, and LinkedIn, • Qualifying inbound and outbound leads, • Booking meetings for senior sales colleagues, • Building strong relationships with hotel and hospitality decision-makers What they’re looking for • Proficient French or German, • Experience in hospitality, travel, hotels, or early-stage SaaS sales, • Comfortable speaking with customers and working to targets, • Energetic, curious, and commercially driven Hospitality experience is highly valued — you’ll be selling into an industry you understand.

Location: Madrid, Spain. Property: Corporate. Job Purpose: Act as the conductor of the application ecosystem that brings the AB Living experience to life. Lead the strategy, implementation, and optimization of all platforms interacting with guests and clinical staff, ensuring every digital touchpoint reflects the excellence, personalization, and wellness philosophy of our brands. Serve as the bridge between technology and the Marketing, Sales, and Clinical teams, translating business needs into elegant, efficient, and human-centered technology solutions. Main Duties & Responsibilities: Application Ecosystem Governance: • Governance & Lifecycle Management: Define and maintain configuration standards, update cycles, and operational procedures (SOPs) for all business applications, ensuring consistency and quality across the ecosystem., • Integration Architecture: Design and oversee system integrations (APIs and middleware), ensuring real-time data flows across key platforms such as PMS, CRS, EHR, and CRM systems., • Digital Distribution Leadership: Manage and optimize the distribution technology stack (CRS, Channel Manager), ensuring maximum visibility and rate parity across all channels (OTAs, GDS, Metasearch) while increasing direct bookings., • MarTech Ecosystem Orchestration: Oversee the Marketing Technology ecosystem, including CRM platforms, booking engines, CMS systems, and marketing automation tools, supporting guest acquisition, conversion, and loyalty., • Guest Experience Product Vision: Act as Product Owner for guest-facing platforms such as the mobile app and guest portal, defining feature roadmaps in collaboration with Marketing and Operations to deliver a seamless and personalized digital journey before, during, and after the stay., • Clinical Ecosystem Management: Oversee the management and evolution of the Electronic Health Record (EHR) platform and its integration with hospitality systems (particularly PMS), ensuring the security, privacy, and availability of patient data., • Clinical Experience Optimization: Collaborate closely with clinical teams to understand their workflows and optimize technology tools, reducing administrative burden and enabling staff to focus on guest care., • User Training & Adoption: Design and implement ongoing training programs for users of business and clinical applications to ensure strong adoption and effective system usage. Job Profile: • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology, or a related field required., • Master’s degree or MBA in Technology Management, Digital Transformation, or Business Administration preferred., • 5 years of experience managing business applications within the hospitality sector, ideally in leadership or senior roles., • Deep knowledge of the hotel distribution ecosystem (CRS, GDS, Channel Managers)., • Strong expertise in digital marketing technology including CRM systems, SEO/SEM environments, and booking engines. Languages: • Native or bilingual Spanish (mandatory) / Business-level English (C1 or higher). Specific Competencies: • Commercial Performance: Increase in Direct Booking Ratio, Reduction in Customer Acquisition Cost (CAC), Improvement in website conversion rates., • Digital Experience: Higher NPS / CSAT scores across digital platforms (app, website, guest portal) & Increased user adoption rates., • Clinical Operations: Clinical staff satisfaction with EHR systems & Reduced resolution time for clinical system incidents., • Project Delivery: On-time and on-budget implementation of new application projects. Technological Skills: • CRS, Channel Managers, GDS integrations, rate parity management., • CRM platforms, marketing automation tools, CMS systems, booking engines., • Property Management Systems (PMS) and integration with distribution platforms., • Familiarity with EHR/EMR platforms and healthcare data workflows., • API architecture, middleware platforms, and real-time data integration., • Business Intelligence tools and customer data analysis platforms., • Agile product development, feature roadmaps, and digital experience optimization. Skills Chain of Command: • Collaborative & Conscious Leadership., • Product & Business Vision., • Communication & Diplomacy., • Premium Attention to Detail. Other Competencies and Skills Required: • Experience with clinical systems (EHR / EMR)., • Background in wellness or healthcare environments., • Experience with product management methodologies such as Agile or Scrum., • Knowledge of Business Intelligence tools for analyzing commercial and customer data.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a cruise line (shipboard), • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency)., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

The Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Junior Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type, • 1-2 yrs experience as Front Desk/Receptionist in a 4 or 5 * hotel., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German, • Guest Services shipboard experience is an advantage Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Position Summary: Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler services by assisting the Chief Housekeeper in managing and overseeing the Night Housekeeping operation., 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up on any issues found to ensure that standards are not affected., 3. Ensures that all guest orders are handled quickly and knowledgeably., 4. Ensures updates of and checks the Guest recovery log, checks for improvements to be made during the night., 5. Regularly monitors guest satisfaction and ensures personal responsibility and accountability. Reviews all mid-cruise and end-of-cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores., 6. Carries out random checks in public areas, toilets, launderettes, laundry and room service to ensure high cleaning standards and builds a report as a daily handover for the onboard management team with any night Suite Movements and occurrences., 7. To be fully knowledgeable of all in-suite services, amenities, functions and systems., 8. Supervises and ensures that an equitable and effective work schedule for the housekeeping team is in place on a cruise-by-cruise basis and at least one day in advance., 9. Supervises and ensures that duty sign in sheets are monitored via the Time and Attendance application., 10. Ensures confidentiality when handling sensitive information., 11. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, performance/conduct concern notices, working/resting hours)., 12. Organizes and leads training sessions for all Night butlers, Utilities and Laundry team to continuously develop their knowledge, techniques, skills, guest focus and sense of service. Ensures that new crew are properly inducted to the team and the new work environment and receives all necessary training in a timely manner., 13. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log., 14. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training)., 15. Maintains a consistent and fair corrective action system., 16. Updates, files and maintains any USPH logs, and IPM logs and cockroach traps., 17. Ensures that the Silversea product and service standards and procedures are in place and maintained., 18. Carries out regular inspections on the condition of equipment, checking and updating the maintenance log on a regular basis, following up on items still pending until closed., 19. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Infection Control & Public Health standards, retaining training records as standard., 20. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities., 21. Ensures that all pantries and lockers are in compliance with Public Health standards at all times. 22. Demonstrates a high and consistent level of organization and management., 22. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the Night butlers, and setup of trays for a smooth breakfast service., 23. Strictly follows the Infection Control and Outbreak Prevention Response regulations and ensures that the entire Housekeeping team follow your instructions., 24. Communicates standards of performance to employees and trains employees effectively on them., 25. Complies fully with the Company procedures for talent management including the policies for cross training, promotion and transfer., 26. Strives to create and maintain a positive work environment., 27. Keeps self and team members aware of costs, budgets and monitoring procedures., 28. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas, ordering of any required consumables and durables through MMS, for a smooth running of the operation., 29. Supervises and ensures that a full and complete inventory and consumption record is maintained for all supplies and equipment assigned to the Housekeeping department., 30. Controls the cost of china, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control., 31. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew., 32. Controls and approves the night team overtime and working hours., 33. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required., 34. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs., 35. Observes and enforces uniform and grooming standards according to Company policies., 36. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions., 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures., 3. Participates in all mandatory training., 4. Leads by example by taking care of Health and Safety of self and others., 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them. Qualifications: 1. Valid STCW95 certification., 2. Previous management/supervisory experience in a Housekeeping in a 5-star establishment, hotel or cruise ship for minimum of 2 years., 3. or equivalent experience in a 5-star establishment., 4. Excellent knowledge of cleaning standards, dispense, use and understand safe applications of cleaning chemicals., 5. Knowledge and experience of Public Health policies and procedures.

En VP Hoteles seguimos apostando por la excelencia y la experiencia de cliente en nuestro hotel insignia VP Plaza España Design 5★, y buscamos incorporar una Gobernanta con experiencia en entornos de alto nivel. Si vienes de hotelería 5★, lideras equipos con exigencia y entiendes que el detalle marca la diferencia… queremos conocerte. ¿Cuál será tu misión? Liderar el área de Housekeeping, garantizando los más altos estándares de calidad, orden e higiene, y asegurando una experiencia impecable para el huésped en un entorno urbano de alta exigencia. Responsabilidades: • Planificación, coordinación y supervisión del equipo de camareras/os de piso, limpieza y mozos/as., • Supervisión y control de la calidad del servicio, garantizando estándares 5★ en habitaciones y zonas comunes, • Revisión diaria de habitaciones e instalaciones, asegurando excelencia en presentación y detalle, • Coordinación diaria con Recepción, Mantenimiento y otros departamentos para la gestión ágil de incidencias y prioridades operativas, • Supervisión de habitaciones VIP y atenciones especiales, cuidando la experiencia del cliente, • Gestión y seguimiento de incidencias, asegurando tiempos de respuesta alineados con los estándares del hotel, • Gestión de equipos: cuadrantes, turnos, vacaciones y clima laboral, • Control de inventarios, pedidos y reposición de productos, amenities y material operativo, • Seguimiento de KPIs operativos (ratios de productividad, tiempos y calidad del servicio), • Supervisión de métodos de trabajo, uso de productos y cumplimiento de protocolos, • Formación, onboarding y desarrollo del equipo, • Gestión y control de objetos perdidos (lost & found), garantizando su correcta trazabilidad, • Supervisión y gestión de la lencería del hotel, ropa de cliente, ropa de personal, control de stock, rotación, calidad y coordinación con lavandería interna/externa. ¿Qué buscamos? • Experiencia consolidada como Gobernanta en hoteles 5★., • Capacidad demostrada en gestión de equipos y liderazgo en entornos dinámicos, • Orientación a resultados y a cumplimiento de estándares de calidad, • Perfil resolutivo, proactivo y con alta atención al detalle, • Excelentes habilidades interpersonales, • Nivel alto de Inglés (valorable otros idiomas). Qué ofrecemos • Proyecto estable dentro de la compañía., • Entorno premium con foco en excelencia y experiencia cliente, • Autonomía y capacidad de impacto en la operación, • Jornada completa, • Incorporación inmediata **En VP HOTELES creemos en el talento sin etiquetas. Todas las candidaturas serán valoradas sin distinción de género, identidad, edad, origen, orientación o cualquier otra condición.

POSITION SUMMARY The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times., 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house., 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards., 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently., 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning., 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division., 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis., 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.)., 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews., 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information., 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use., 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team., 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes., 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document., 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers., 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director., 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards., 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm., 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution., 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety., 21. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 22. Performs related duties as required. HIRING QUALIFICATIONS · Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Demonstrates strong results oriented management style with proven successes · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy · Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · Completion of high school or equivalent required; bachelors’ degree preferred Language Requirements: Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? If you are up to challenge your creativity and make an impact, we are excited to welcome you! Location: Spain and Portugal (high travel requirement) Sector: Chemical, Energy, and Petrochemical Process Automation Availability: Frequent travel + 24/7 on-call rotation 🔧 Job Description The Automation Services Engineer will work on-site at end‑customer locations, providing technical support, commissioning, maintenance, and optimization of industrial automation systems. After initial training, the engineer will be responsible for system start‑up, troubleshooting, updates, and maintenance of critical process automation installations. 🛠️ Main Responsibilities • Engineering and testing of Process Control Systems (PCS) and Safety Instrumented Systems (SIS)., • Maintenance of software, hardware, and network infrastructure for control systems based on Windows technology., • Installation, configuration, and commissioning of automation systems., • Upgrades, repairs, and maintenance of existing systems (hardware/software)., • Troubleshooting, error analysis, diagnostics, and system recovery., • Documentation management, technical reporting, and database administration., • Preparation of technical improvement proposals and collaboration with the sales team to develop customer solutions. Education • Master’s degree or Technical Engineering degree in:, • Automation Technology, • Industrial Computing, • Communication Technology, • Initial experience in:, • Process automation, • Industrial network topologies, • Programming and system administration (Windows)., • IT and industrial networking knowledge., • Technical English (required), • Strong customer focus, • Willingness to travel extensively, • Programming with Control Systems and SCADA What will you get? We adapt to you!: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘 ♂️ Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you!: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄 ♂️ From dance classes to booking a hotel spa, we offer an agreement with AJ by Gympass so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you!: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🛒 As part of our #SEGreatPeople, you will have access to an online store of Schneider Electric products with exclusive prices and super discounts. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Why Schneider Electric? As a proudly people focused company, you will find a dynamic and personal environment, and attractive development opportunities. Our flexible work models ensure a balance between family and work life, fostering personal growth, performance, and cooperation. We continuously create an inclusive, respectful, and cooperative environment because together, we dare to innovate and bring our bold ideas to life. Great people make Schneider Electric a great company. Disclaimer We are always searching for exceptional people, passionate about customers, who break molds and think disruptively. If you are motivated by constant learning, we definitely want to meet you! Best of all? In our inclusive environment, we firmly believe that diversity is a source of strength and creativity. Here, authenticity is a superpower! We are committed to creating a workplace where every voice is heard. 🚀💪

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: ~ SHIPBOARD Employment type. ~ Ability to speak English clearly, distinctly and cordially with guests. ~ Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency). ~2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel. ~ Guest services shipboard experience is an advantage. Essential duties and responsibilities: Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

¡ÚNETE A LA EXPERIENCIA GINKGO SKY BAR! Desde Ginkgo Restaurantes , buscamos incorporar a un/a Hostess para sumarse al equipo de nuestro emblemático Ginkgo Sky Bar , ubicado en la planta 12 del exclusivo hotel VP Plaza de España Design * . ¿Te apasiona la hospitalidad de alto nivel, el trato con el cliente y los espacios únicos? ¡Esta es tu oportunidad! ¿Qué harás en tu día a día? ✨ Recibirás a nuestros huéspedes con una sonrisa, acompañándolos a su mesa y despidiéndolos con calidez. Gestionarás reservas por teléfono y email. Apoyarás con órdenes de servicio y atención personalizada a clientes VIP. Colaborarás con el equipo de sala para asegurar una experiencia impecable. Asistirás en el cierre de caja y tareas administrativas. Gestionarás turnos, vacaciones y días festivos del equipo de hostess. ¿Qué ofrecemos? ✔️ Un entorno exclusivo con vistas espectaculares a Madrid. ✔️ Formar parte de un equipo dinámico y profesional. ✔️ Oportunidades de crecimiento dentro de una empresa en expansión. ✔️ Un ambiente de trabajo inspirador en uno de los rooftops más reconocidos de la ciudad. Si tienes pasión por la atención al cliente, actitud proactiva y quieres formar parte de una experiencia única... ¡Queremos conocerte!

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: ~ SHIPBOARD Employment type. ~ Ability to speak English clearly, distinctly and cordially with guests. ~ Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency). ~2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel. ~ Guest services shipboard experience is an advantage. Essential duties and responsibilities: Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

Únete a nuestro al equipo de Recepción de Madrid Marriott Auditorium! En el hotel Madrid Marriott Auditorium Hotel & Conference Center, encontrarás el lugar perfecto para desarrollar tu carrera profesional. Es el hotel más grande de Europa y referente internacional en el segmento MICE. Disponib

Check in – check out, registro adecuado de los clientes ~Atención telefónica y presencial a los huéspedes ~Chat con los clientes, monitorizar Mobile App ~Prestar servicios propios de la recepción – conserjería - reservas ~Atender y asesorar debidamente a los clientes e informar sobre lo

En Hotel du Temps Madrid, hotel boutique de espíritu tranquilo, cool y sofisticado, estamos buscando sumar a nuestro equipo un/a Bartender con vocación de servicio y sensibilidad por los detalles.Buscamos a alguien que disfrute tanto de la barra como del contacto directo con los huéspedes, en un

Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred.Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output throu

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a cruise line (shipboard), • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Technology & Systems Analyst 📍 Madrid, Spain 🏢 VISTA Investments Europe 📊 Digital Transformation & Systems 👤 Working closely with the Director of Digital Transformation About VISTA Investments Europe VISTA Investments Europe is a hotel ownership and management company focused on acquisitions, development, construction, and operations across multiple hospitality brands. We operate a growing portfolio of properties and are actively strengthening our technology and systems infrastructure to support operational excellence and scalable growth. Role Overview We are looking for a motivated and hands-on Technology & Systems Analyst (2–4 years of experience) to support our Digital Transformation function. 👉 This role is ideal for a junior profile, ideally coming from consulting or an engineering background, with a strong interest in systems, processes, and digital transformation. 👉 This is a hands-on role, with real exposure to system implementations and operational processes in a dynamic hospitality environment. 👉 Please note: this is not a pure finance, accounting, or data analytics role. We are looking for candidates interested in systems, operations, and implementation. You will work closely with the Director of Digital Transformation and play a key role in supporting system integrations, gathering business requirements, coordinating vendors, and improving operational processes. This is a high-impact role with strong growth potential. Key Responsibilities • Track and follow up on ongoing technology initiatives, • Support implementation and optimization of core systems (ERP, procurement, finance, integrations), • Gather and document business requirements across teams, • Identify automation opportunities and efficiency improvements, • Translate business needs into functional specifications, • Coordinate with external vendors and technology partners, • Support integrations and troubleshoot system issues, • Assist in testing (UAT), validation, and go-live, • Document processes and support system governance What We’re Looking For • 2–4 years of experience, ideally in consulting, technology, systems, or business analysis roles, • 2–3 years in consulting (strategy, tech, or operations) OR a strong engineering background, • Experience in requirements gathering and system implementations, • Exposure to ERP systems (Business Central, NetSuite, SAP…) is a plus, • Experience working with vendors and external partners, • Strong analytical and problem-solving skills 🧠, • Ability to bridge business and technology, • Highly organized, proactive, and structured, • Comfortable in fast-paced environments, • Strong communication skills Nice to Have • Experience in hospitality, real estate, or multi-entity environments, • Basic understanding of APIs, integrations, or data flows, • Experience supporting finance systems, • Project coordination experience, • Strong interest in AI, automation, and emerging technologies Ways of Working 📍 Madrid office 🏢 Monday to Thursday: in-office 🏠 Friday: remote ✨ We are continuously exploring ways to increase flexibility in our working model Why Join VISTA Investments Europe? • Direct exposure to executive decision-making, • Ownership and responsibility from day one, • Involvement in real digital transformation projects, • High visibility across operations and leadership, • Strong growth path as the company scales #Hiring #MadridJobs #DigitalTransformation #BusinessAnalyst #Consulting #EngineeringJobs #TechCareers #ERPSystems #AI #Automation #HospitalityTech #NowHiring

Sales Executive Location: Madrid JOB SCOPE The Sales Executive focuses on assisting the Sales team in driving revenue, identifying business opportunities, and adding value to an expanding portfolio of airport lounge and hospitality services. This role will also support client relationships, contribute to sales initiatives, and collaborate with internal teams to ensure high-quality service delivery in a fast-paced airport environment. JOB RESPONSIBILITIES • Assist in the planning, controlling and execution of all matters related to the running of the Sales Department., • Monitoring all aspects of the marketplace, obtain competitor research and report back on all market trends in a structured way. Compile reports on findings to present to Senior Management., • Responsible for the Madrid enquiry handling for Plaza Premium Lounges, ALLWAYS and Aerotel, • Responsible for bringing in new clients, • Responsible for creating sales reports for Plaza Premium Lounges, ALLWAYS and Aerotel, • Support the lounges and Hotel with the communication of new promotions generated by local PPG and HQ Sales. Duties to include cascading information to the lounges and hotel., • Liaising with key departments in Madrid and HQ and working closely with other sales team (inside and outside PPG) to create synergy and get benchmark, • Close liaison with the Finance and Marketing teams to ensure alignment JOB REQUIREMENTS • University graduate in Business Administration or related disciplines, with 1-2 year(s) relevant experience, • Excellent Market research practices and techniques, • Experience analysing data, • Strong understanding of travel industry is a definite advantage, • Having strong communication skills and being an analytic decision maker and excellent attention to detail, • Good problem-solving skills and excellent phone and presentation skills, • Proficiency in Microsoft Office, CRM, and sales software programs., • Good command of spoken and written skills in English and Spanish

Location: Madrid (Hybrid) | Impact: Global Sustainability | B-Corp 🌍 The Challenge: Build the sales pipeline for the world’s leading ESG hotel certification and SaaS. The Mission 🚀 Ecostars is the #1 ESG hotel certification in Western Europe and the most advanced sustainability SaaS for the hospitality sector worldwide. Our AI-driven platform is already used by over 3,000 hotels, and we are on a mission to triple our size in the next 12 months. As our Business Development Representative (BDR), you will be the engine of our sales team. Your goal is to identify and qualify high-potential opportunities within medium and large hotel chains across international markets. You will work closely with our Account Executives to build a solid, strategic pipeline. Your Responsibilities 🌟 • Outbound Execution: Run multi-channel campaigns (Email, LinkedIn, Phone) to connect with international hotel groups, • Lead Qualification: Identify key decision-makers and book high-quality demos for the Account Executive team, • CRM Management: Use HubSpot to track activities, manage your pipeline, and report on progress, • Activity Targets: Hit weekly KPIs for calls, personalized messages, and meetings booked, • Value Communication: Master the Ecostars narrative to explain the ROI of sustainability and our SaaS platform, • Sales Excellence: Contribute to the continuous improvement of our sales playbook Who We Are Looking For 🏅 • Experience: 1+ years in sales, ideally within a SaaS or Startup environment, • Communication: High-level fluency in both English and Spanish. Additional languages are a major plus, • Tech-Savvy: Comfortable using HubSpot or similar CRM tools, • Results-Oriented: You are proactive, resilient, and driven by hitting targets, • Growth Mindset: You are eager to learn and advance your career in a fast-growing company, • Passion: An interest in sustainability or the travel industry will help you stand out Why Join Ecostars? 🌍 • Competitive Package: Base salary + an attractive monthly commission structure, • Career Path: Clear opportunities to grow into an Account Executive or Lead BDR role, • Hybrid Work: A flexible (3.5 days office / 1.5 days remote) model with a central office in the heart of Madrid, • Real Impact: Be part of a B Corp with a transparent culture where your work directly helps the planet Ready to make an impact? ⚡ If you want to accelerate your sales career while helping the hotel industry become more sustainable, we want to meet you. Apply now and help us transform the travel sector. 🚀

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Dutch at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Restel es la central de reservas multinacional del Grupo Hotusa que comercializa más de 125.000 hoteles en todo el mundo y cuenta con más de 15.000 clientes en los 5 continentes. Nuestra sede está ubicada en Madrid y tenemos oficinas en Barcelona, La Coruña, Chantada, Dubái, París y Oporto. Además, nuestro equipo comercial está distribuido por todo el mundo: Bélgica, Reino Unido, Argentina, México, Colombia, Brasil, Estados Unidos, India y China. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y entusiasmo de su equipo. Por esta razón, buscamos personas apasionadas por su trabajo y que deseen crecer con nosotros. Si tienes experiencia en marketing y ganas de crecer, ¡sigue leyendo! ¿Cuáles serán tus responsabilidades? • Coordinar y dar seguimiento a la ejecución del plan de marketing, asegurando el cumplimiento de plazos y objetivos., • Velar por la correcta implementación de la marca y la coherencia de los mensajes en todos los canales., • Organizar y supervisar las comunicaciones en los distintos canales, incluyendo redes sociales., • Apoyar en la puesta en marcha de iniciativas alineadas con los objetivos de desarrollo comercial., • Coordinar la preparación de presentaciones comerciales y reportes de resultados., • Realizar seguimiento del rendimiento de las acciones y proponer mejoras continuas., • Gestionar y mantener actualizado el calendario de contenidos junto con el equipo., • Coordinar la creación de contenidos (copys y elementos visuales) asegurando calidad y consistencia., • Supervisar la publicación y programación de contenidos, así como la interacción con la audiencia., • Apoyar en la gestión operativa de redes sociales de la cadena., • Hacer seguimiento de métricas clave y elaborar informes periódicos., • Alinear las acciones con la estrategia definida y asegurar su correcta ejecución., • Realizar análisis de benchmark de marcas relevantes del sector., • Colaborar en la conceptualización de acciones con impacto en branding. ¿Qué buscamos? • Estudios en marketing, comunicación o áreas afines., • Experiencia mínima de 3-4 años en funciones similares., • Interés por el sector turístico., • Capacidad organizativa y de coordinación., • Visión estratégica con enfoque práctico., • Habilidades de trabajo en equipo y comunicación., • Creatividad y atención al detalle., • Nivel avanzado de inglés. ¿Qué ofrecemos? En Restel podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, podrás disfrutar de los siguientes beneficios: • 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares., • Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector., • Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online., • Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc), • Disfrutar de noches de hotel gratis: con el Programa de referenciados de Keytel, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Nobu Hotel Madrid is preparing to open its doors, and we are looking for an exceptional Director of Rooms to lead the Rooms Division of this flagship luxury lifestyle property. Filled

Responsibilities: ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. xcskxlj Requirements: • Knowledge of English and Spanish at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. xcskxlj Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Buscamos un Director de Operaciones con sólida experiencia en hoteles y F&B, para liderar la operación integral de un proyecto lifestyle multi-outlet de alto nivel en España. El rol es altamente operativo, con liderazgo cercano y foco en la ejecución y el detalle. Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. Responsabilidades principales • Liderar la operación diaria integral de un entorno hospitality multi-outlet, • Asegurar la excelencia operativa y experiencia del cliente, • Gestión directa de equipos de 300+ personas, • Supervisión de estándares de servicio en entornos lifestyle y lujo, • Coordinación entre los diferentes outlets, • Optimización de procesos, flujos operativos y eficiencia del negocio, • Implementación y seguimiento de KPIs operativos, • Acompañamiento de aperturas, reestructuraciones y mejoras operativas, • Rol de manager transversal, conectando las distintas áreas operativasPerfil requerido, • Experiencia previa como Director de Operaciones, Director de Hotel o rol similar, • Experiencia comprobada en F&B dentro de hoteles o en restaurantes de alto nivel, • Perfil muy operativo, cercano al equipo y al cliente, • Experiencia en entornos de lujo y lifestyle., • Ingles y Español son requeridos. xcskxlj Otros idiomas son un plus Si deseas obtener más información sobre el puesto, por favor envíe su candidatura o su CV a . Conéctate con nosotros en redes sociales... #J-18808-Ljbffr

Location: Madrid (Hybrid) | Impact: Global Sustainability | B-Corp The Challenge : Build the sales pipeline for the world’s leading ESG hotel certification and SaaS. The Mission

Location: Madrid (Hybrid) | Impact: Global Sustainability | B-Corp The Challenge : Build the sales pipeline for the world’s leading ESG hotel certification and SaaS. The Mission

Location: Madrid (Hybrid) | Impact: Global Sustainability | B-Corp The Challenge : Build the sales pipeline for the world’s leading ESG hotel certification and SaaS. The Mission

En Dunas Hotels & Resorts: Fomentamos la igualdad de oportunidades, el respeto por el medioambiente y el compromiso con nuestra comunidad local. Forma parte de la experiencia Dunas! En Dunas Hotels & Resorts buscamos un/a Subdirector/a de Hotel con una visión global de la gestión hotelera y una cl

Con más de 900 hoteles, B&B Hotels es una cadena hotelera con presencia en más de 15 países. Desde España, damos soporte a toda la red de hoteles alrededor de la Península Ibérica, que abarca más 80 hoteles en España y Portugal Comprometidos con el medioambiente y la sostenibilidad, tenemos

Aquí tu talento será valorado y cada día tendrás la oportunidad de liderar el departamento de Housekeeping, garantizando los más altos estándares de limpieza, orden y presentación en todo el hotel. Únete a METT Marbella – Estepona como Manager de Housekeeping y lidera la excelencia operati

Position Summary: Supervise daily operation of the laundry. Essential Duties and Responsibilities Assistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. He/she must possess an adequate degree of technical proficiency; the ability to lead, manage and direct the crew members working in the laundry, assess methods and procedures, knowledge of equipment and supplies, and exercise good judgment on any corrective program. The Assistant Laundry Master is accountable to the Laundry Master and ultimately the Executive Housekeeper for the day-to-day supervision of the shipboard laundry facility The Assistant Laundry Master must have the ability to problem solve any operational issues or guest related situations. He/she must ensure the needs of the operation are met from a laundry perspective, including but not limited to bed linens ad towels for housekeeping, tablecloths and napkins for Food & Beverage and uniform washing, ironing, and dry cleaning for all crew, staff and officers. Liaise with Laundry Master, Executive Housekeeper and Facilities Manager to proactively maintain equipment as part of a preventative maintenance program, while ensuring any necessary repairs are completed in a timely manner. Coordinates with all divisions to ensure proper sorting of the linen before it gets to the laundry. Linen must be free of garbage and sorted by color. Assist Laundry Master in checking finished product at the end of each cycle to ensure that the desired result is achieved. Inspect dryers on a daily basis to ensure that they are free of lint and that they are operating within the correct temperature range. Coordinates with the Laundry Master to ensure daily inspections take place to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature. When assigned by the Laundry Master, submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer. Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item). All problem resolutions in the laundry must be directed to the Laundry Master and then escalated to the Executive Housekeeper as needed.Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction. Oversees the setting of formulas and cycles for types of linen and types of soil. Make sure all workers keep areas and equipment clean, sanitized and organized. Hiring Requirements: ~ A minimum of two years of as Assistant Laundry Master on a 4 or 5-star hotel, cruise, or upscale industry.

Buscas continuar tu carrera profesional en una compañía líder en su sector? ¿Te motiva trabajar en equipo, eres una persona responsable y crees en el valor diferencial que aporta el departamento de Revenue Management a una cadena hotelera? Ven a ser parte de nuestro equipo de trabajo, en la posición de Revenue Manager para Sercotel Hotel Group en nuestras Oficinas Centrales en Barcelona. Implementar políticas, procedimientos y buenas prácticas de Revenue management • Reporting diario, semanal y mensual • Analizar y consolidar los acuerdos de distribución de la cadena • Actuar como un consultor de negocio con la propiedad o dirección del hotel. • Construir y mantener fuertes lazos relaciones con el staff del hotel • Actuar como un embajador de la estrategia comercial y la cultura de la compañía. • Promulgar una cultura de Revenue management en los hoteles. • Análisis de calendarios de Pick UP, ajustes de estrategia y reporting • Alcanzar análisis y estudios competitivos tanto del mercado como de las tendencias del mismo • Estrategia de distribución alineada con la estrategia comercial de compañía. • Responsabilidad de evaluar, analizar y marcar los precios para el segmento grupal. • Asegurarse que todos los sistemas tecnológicos, están correctamente configurados, validados, y trabajando a plena capacidad. ¿2 – 4 años de experiencia como Revenue Manager • Alta capacidad de excel • Ser una persona analítica con una fuerte orientación a resultados.. ¿Contrato indefinido a jornada completa (40hs). - Horario de entrada y salida flexible. - Teletrabajo 1 día/semana. - Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs). - Desarrollo profesional junto a un gran equipo de trabajo. - Buen clima laboral e incorporación a un gran equipo. -

Dirigir y coordinar al equipo de Housekeeping:. Experiencia demostrable en Housekeeping:. Aquí tu talento será valorado y cada día tendrás la oportunidad de liderar el departamento de Housekeeping, garantizando los más altos estándares de limpieza, orden y presentación en todo el hotel.

Si eres una persona entusiasta, dinámica y sientes pasión por el cliente, súmate al equipo de Palladium Hotel Group. Queremos darte la oportunidad como Arquitecto/a para nuestra empresa de construcción URCOISA.Tu misión consistirá en colaborar en el desarrollo de proyectos de obra nueva y/o reforma a nivel de arquitectura principalmente en el sector hotelero y oficinas. Una de las principales funciones será dar apoyo técnico en la búsqueda, conceptualización y seguimiento de proyectos de Expansión en EMEA y APAC. Aportará ante todo competencias metodológicas, trabajará en equipo y armonía con los otros componentes de los proyectos (Ingeniería, interiorismo y paisajismo). Gestionará el desarrollo del proyecto respetando criterios de tiempo y económicos.Tus principales funciones serán:Desarrollo de proyectos hoteleros y oficinas.Apoyo al Departamento de Expansión.Apoyo en la implementación de la metodología BIM.Ejecución de detalles constructivos.Elaboración de estado de mediciones.Elaboración de presupuestos.Requisitos mínimos:Formación como Arquitecto.Dominio del inglés imprescindible.Mínimo 2 años de experiencia en el Desarrollo de Proyectos de Arquitectura.Experiencia previa en el modelado, creación de familias y plantillas en REVIT.Se valorará la experiencia en proyectos hoteleros internacionales, proyectos de oficinas, viviendas de lujo y hospitales.Valorable la experiencia en obra.A cambio de tu compromiso, te ofrecemos:Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por sexto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.Ofrecemos una política salarial competitiva y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.Te estamos esperando!

FUNCIONES PRINCIPALES: • Planificación de las necesidades derivadas de los proyectos futuros y del mantenimiento de los servicios generales del hotel., • Desarrollo y ejecución de los proyectos indicados por la Dirección Técnica., • Seguimiento y apoyo al responsable de mantenimiento en la aplicación de soluciones para el mantenimiento correctivo y el control de calidad de los equipos propios., • Selección y control de calidad de proveedores externos para la ejecución de obras y para el mantenimiento preventivo y correctivo., • Formación continua del personal de mantenimiento en materias específicas., • Seguimiento, control e intervención —propia y, en algunos casos, complementaria— en el diagnóstico y resolución de incidencias en los sistemas avanzados del establecimiento, como control de accesos, redes de telecomunicaciones, sistemas de control energético, automatismos, etc. (La operativa habitual es realizada por empresas especializadas en cada sistema). COMPETENCIAS TÉCNICAS: • Preferentemente: Ingeniería Técnica Industrial finalizada., • Alternativamente: Ingeniería Técnica de Telecomunicaciones o Ingeniería de Edificación., • Amplios conocimientos de informática de sistemas, redes de telecomunicaciones y diseño CAD., • Conocimientos avanzados en construcción de edificios y obra civil, así como en sistemas de control y accesos., • Conocimientos básicos de topografía y software de mediciones y presupuestos. COMPETENCIAS DIFERENCIALES: • Experiencia en la preparación, organización, gestión y supervisión integral de la operativa y del personal necesario., • Capacidad de análisis de situaciones y propuesta de soluciones., • Trabajo por objetivos y proyectos, definiendo cronogramas y liderando su ejecución., • Capacidad de liderazgo. OTROS REQUISITOS: • Idiomas a nivel nativo: castellano., • Nivel medio de inglés., • Se valorarán otros idiomas., • Amabilidad., • Capacidad de trabajo en equipo., • Flexibilidad horaria puntual.

LHC International Southern Europe is a specialised Executive Search boutique focused on Hospitality and Real Estate. Our work centres around identifying and appointing senior leaders and key executives who drive sustainable growth, operational excellence, and long-term asset value. We have been retained exclusively to source the best possible candidates for the following role: COMMERCIAL DIRECTOR SPAIN (reporting to the General Manager) Location: Andalusia, Mallorca or Barcelona Role Overview: We are seeking a highly strategic and results-driven Commercial Director to lead the ultra-luxury hotel’s overall revenue generation strategy across Revenue Management, Sales, Marketing, and PR. This role is instrumental in driving top-line performance, strengthening brand positioning, and ensuring a cohesive commercial approach aligned with ultra-luxury standards. Key Responsibilities: Commercial Strategy Define and execute the hotel’s integrated commercial strategy. Identify growth opportunities across key markets and segments. Ensure brand consistency and positioning across all channels. Revenue Management Oversee pricing, inventory, and distribution strategies. Analyze market trends, demand patterns, and competitive set. Drive performance across key KPIs: RevPAR, ADR, Occupancy, GOP. Lead budgeting and forecasting processes. Sales Lead and develop the sales team across segments (Leisure, Corporate, MICE, Consortia). Build and maintain strong relationships with key accounts and partners. Represent the hotel at industry events, trade shows, and roadshows. Marketing Develop and execute the marketing plan (digital and offline). Oversee website performance, SEO/SEM, CRM, and social media. Drive brand campaigns, launches, and activations aligned with luxury positioning. Public Relations (PR) Manage PR strategy and media relations. Build relationships with press, influencers, and opinion leaders. Oversee brand exposure, events, and reputation management. Leadership Lead, mentor, and inspire a multidisciplinary commercial team. Set clear objectives and drive performance culture. Foster collaboration, accountability, and excellence. Candidate Profile: Experience 8–10+ years in senior commercial roles within luxury or ultra-luxury hospitality. Proven leadership across Revenue, Sales, and Marketing functions. Strong track record in driving revenue growth and brand positioning. Education Degree in Business Administration, Marketing, Hospitality, or related field. MBA or postgraduate degree is a plus. Skills & Competencies Strategic mindset with strong commercial acumen. Data-driven decision making. Excellent leadership and team management skills. Strong communication and negotiation abilities. Deep understanding of luxury service standards and customer expectations. Languages Fluent in Spanish and English (mandatory). Additional languages are a plus. What Our Client Offers: Opportunity to join a leading luxury hospitality asset. High-impact strategic role. Competitive compensation package + performance bonus. International and dynamic environment. If you are a commercially driven leader with a passion for luxury hospitality and a proven ability to deliver results, we would love to hear from you. Due to the high volume of applications received, we will only be contacting candidates whose experience and qualifications closely align with the responsibilities outlined in the job description. Please also note that only candidates who have the legal right to work in the EU will be considered for this role.