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Account Manager (IT Support) Bromsgrove £30,000 - £35,000 + £50,000 OTE + Training + Progression + Company Benefits Are you an Account Manager with a good understanding of IT, looking to work with an well established, rapidly growing IT support business? Do you want to work f

Midlands-based commercial glazing specialist, with over 30 years of experience.We deliver value and excellence in commercial, residential, leisure, health, hotels, retail, and public sectors.Our expertise extends to installing glass, windows and doors, for commercial markets.Key services include 24/

This is a fixed term office based role, for a Part Time Account Manager to cover Maternity leave at Alpha Facilities Group Ltd.

Are you an Account Manager with a good understanding of IT, looking to work with an well established, rapidly growing IT support business?. On offer is the chance to work in a rapidly expanding business, focusing on providing the best IT support and service in the industry that also can offer un-par

This is a fixed term office based role, for a Part Time Account Manager to cover Maternity leave at Alpha Facilities Group Ltd.

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Role Overview: Flexible hybrid role, aligned to one of our offices in Maidstone, London, Lincoln, Bromsgrove, Warrington, or Bristol, with regular UK-wide travel to other sites and key client locations. The Sales Director will play a central part in Apogees commercial strategy, leading a high-performing sales division delivering workplace and IT service solutions. You will guide overall sales direction, develop leadership capability within the team, and strengthen Apogees market presence. The portfolio includes multi-brand service propositions supported by the global capabilities of HP Inc.. We are seeking an individual who combines the agility of an SME mindset with the operational discipline gained from larger corporate environments. This role requires a leader who can build effective sales structure, drive performance at scale, and develop capability across the team. It is not a player-manager position. Key Responsibilities: Deliver and exceed annual gross profit targets. Lead and develop Sales Managers, embedding a culture of accountability, high performance, and commercial focus. Build and maintain relationships with senior and executive-level stakeholders across key customer accounts. Understand customer environments and deliver tailored, high-value workplace and IT service solutions. Define and execute divisional sales strategy aligned with organisational objectives. Drive pipeline creation, forecasting accuracy, deal quality, and disciplined execution across the sales function. Interpret market and competitor insights to shape strategy and commercial positioning. Lead quarterly business reviews and ensure strategic account planning across major accounts. Represent Apogee at executive level within sector-focused forums, events, and customer engagements. Establish and maintain the sales structure needed to support sustainable growth and team success. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven background working within a Managed IT Service Provider . Extensive experience in commercial account management, consultative B2B sales, and managing complex deal cycles. Track record of meeting and exceeding sales and gross profit targets. Demonstrable leadership experience, managing Sales Managers or equivalent teams. Ability to engage and influence C-level stakeholders. Strong commercial acumen, analytical mindset, and experience in forecasting and pipeline management. Excellent communication, negotiation, and presentation skills. BA/BS degree or equivalent experience preferred. Customer-centric, strategic, and results-driven with the ability to translate vision into action. We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. TPBN1_UKTJ

A Midlands-based facilities specialist is seeking a part-time Account Manager to cover maternity leave. The position also requires strong communication skills and the ability to collaborate effectively in an office environment.

Client Success Manager Location: Worcester Salary: £40,000 £45,000 per annum + bonuses (£2,000£3,000) Hours: 08:0017:00, Monday to Friday (with up to 1 hour for breaks) About the Client: Our wonderful client is a fast-growing, family-run business supplying premium hospitality machines, taps and dispensers to offices and workplaces across the UK. They pride themselves on their professionalism, rapid response, and friendly customer service values that have earned them an excellent reputation in the industry. As they continue to grow, they are establishing a dedicated Client Care Department and are looking for an experienced, people-focused Client Success Manager to lead it. The Role As Client Success Manager , youll lead a small client care team to deliver exceptional customer service, acting as the key link between clients and internal departments. Youll inspire your team, drive service excellence, and ensure every client interaction reflects a commitment to quality and care. Key Responsibilities Lead, coach, and develop the client care team to achieve high performance Manage client relationships, handle escalations, and resolve issues efficiently Oversee day-to-day client service operations and process improvements Monitor response times, satisfaction, and retention rates Collaborate with Sales, Marketing, Scheduling, and Operations teams Provide data-driven insights and reports to management Support onboarding for new customers and maintain excellent communication throughout What Were Looking For 5+ years experience in client service, account management, or customer success 3+ years experience in a leadership or management role Strong communication, problem-solving, and team leadership skills Highly organised with excellent attention to detail Positive, proactive attitude and commercial awareness Proficiency in CRM systems and Microsoft Office Able to manage multiple priorities in a fast-paced environment Whats in it for you? Up to £45k base salary + annual bonus Free onsite parking in a pleasant countryside location Modern, air-conditioned offices Excellent tea and coffee Weekly free company lunches and breakfasts Supportive, family-run culture with real opportunities to grow Apply Now If youre passionate about leading a team that puts clients first and want to make a real impact in a growing business, wed love to hear from you. TPBN1_UKTJ