Stoke-on-Trent
A UK domiciliary care admin role involves a variety of office-based tasks to support care management and field staff, including managing client and carer records, scheduling care rotas, handling correspondence and inquiries, and assisting with recruitment. Key duties include maintaining staff compliance records (like DBS checks and training), processing invoices, and acting as a liaison with clients, families, and healthcare professionals. Core administrative duties • Record keeping: Maintain and update client and carer records, schedules, and essential documentation., • Communication: Answer phone calls and emails, responding to inquiries professionally and promptly., • Scheduling: Assist in the preparation and coordination of staff and client care rotas., • Recruitment support: Help with the recruitment process, which may include arranging interviews and collecting necessary documentation., • Financial administration: Process invoices and other financial documents as required., • Office duties: Perform general office tasks, including typing letters, managing mail, and preparing documents or reports., • Liaise with stakeholders: Communicate with clients, their families, field staff, and various health professionals., • Support service users: Potentially help people find the right care services and manage inquiries related to them.
