Agency office jobs in United Kingdom

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

This post is for a person who is people skilled work with the public, we are a dementia centre, the person should be skilled in administration and book keeping, adding data and general office duties. must have good communication skills as dealing with health professionals etc the hours are 8.45 to 1.45 monday to friday. bank holidays the centre is closed. would suit a a mature person.

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: - discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; - establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; - collates and interprets findings of market research and presents results to clients; - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; - briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. - Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. - Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines. - Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. - Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: - An interest in working and growing a career within a marketing agency. - The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. - Great organisational skills with excellent attention to detail and ability to follow processes. - A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. - Exceptional communication and relationship skills for managing ke stakeholders. - Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK - Demonstrate excellent knowledge of various marketing tactics. - Excellent negotiation and sales skills - A result-driven and organized individual. - Excellent oral and written communication skills. - Proficiency in Microsoft Office Tools. - Outstanding project management skills. - Demonstrate excellent leadership skills. - Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

Hello, We have a position to work in a well established sewing machine business as an apprentice. All training will be given and no experience is required. This would be ideal for a school leaver or college graduate. This is a great opportunity to join a well established company in London and to learn a trade. The work will involve carrying some heavy machinery so we will need someone who can lift heavy items at times. This business has grown to include comprehensive rental services, providing customers with access to top-of-the line sewing machines, ironing machines, and other essential equipment for all their textile needs. The business prides itself on catering to both individual clients and larger enterprises, including collaborations with prestigious luxury brands, ensuring the highest standards of workmanship and equipment. You will learn how a sewing machine and other textile equipment operates and how to fix them. The main location for work will be in Chingford, Essex. The employer speaks perfect Romanian, English and Greek. The salary will be in the region of £20,000 per annum to start with and you will be required to interview face to face in the main office in Chingford. You have will need to have an ID and show documents for your right to work right to work in the UK or sharecode. The nature of this business is in fashion so you must also be well presented when meeting with clients for deliveries.

🏙️ Property Manager – Join The London Tenant Team 📍 Location: Canary Wharf 🕒 Full-Time | Immediate Start About Us: The London Tenant is a dynamic and growing property agency committed to delivering outstanding service to tenants and landlords across the capital. We pride ourselves on professionalism, integrity, and a hands-on approach to property management. The Role: We are looking for a proactive and organised Property Manager to join our team. This is a key role, responsible for ensuring smooth day-to-day operations across our managed portfolio and maintaining excellent relationships with both tenants and landlords. Key Responsibilities: Responding to emails and managing ongoing communication with tenants, landlords, and contractors Organising maintenance and repair works with our trusted contractor network Ensuring all properties remain compliant with relevant safety and legal standards Performing rent reconciliations and addressing rent-related queries Managing check-ins, check-outs, and routine property inspections Resolving tenant and landlord queries promptly and professionally Maintaining accurate records across our systems About You: Previous experience in property management (preferred but not essential) Excellent organisational and communication skills Strong attention to detail and ability to multitask Familiarity with compliance requirements (e.g., gas safety, EICR, etc.) Comfortable using property management systems and Microsoft Office Ability to work independently and as part of a small, driven team What We Offer: A supportive and professional working environment Opportunities for growth as the company expands Competitive salary (based on experience) Accommodation Provided in Canary Wharf Working with a passionate and dedicated team To Apply: Please send your CV and a short cover letter to [your email] with the subject line “Application – Property

We are currently recruiting on behalf of a leading international banking client who is seeking a skilled and motivated Associate Director to join their Agency & Syndication Services team within the Project Finance space. This is a permanent opportunity based in London, offering hybrid working and excellent prospects for long-term career growth. The Role In this key position, you will serve as the primary liaison between borrowers and the lending syndicate across a portfolio of complex syndicated project finance transactions. You will ensure the smooth operation of deals post-closing, including covenant monitoring, processing waivers and consents, and maintaining strong stakeholder relationships. Key Responsibilities • Serve as the main point of contact for borrowers and syndicate members for allocated transactions • Manage and coordinate waiver and consent requests • Maintain transaction documentation and compliance tracking systems • Monitor covenant compliance and manage the collection and distribution of financial and other reporting • Review and process drawdowns, interest payments, and other disbursements • Collaborate with internal teams, legal counsel, and external advisors to support effective transaction management • Assist in the execution of new deal closings and secondary market activity • Prepare and deliver monthly reports on portfolio performance Candidate Profile • Degree-qualified or with equivalent relevant financial services experience • Solid background in loan agency or loan administration within syndicated lending, ideally with exposure to project finance • Understanding of distressed debt and restructuring would be advantageous • Excellent communication skills and experience working in international, multicultural environments • High attention to detail and ability to manage multiple priorities under pressure • Proficiency in Microsoft Office; familiarity with platforms such as Debt domain is a plus • Fluency in English is essential; knowledge of German or another European language would be beneficial Why This Role? This is a unique opportunity to join a well-established and globally recognised financial institution. You’ll play a central role in high-profile project finance transactions and benefit from a collaborative culture, competitive salary, hybrid working, and significant opportunities for career progression in international finance. Apply Now If this sounds like the next step in your career, we would love to hear from you. Please submit your CV to be considered for this exciting opportunity.

conduct regular inspections of equipment to prevent breakdowns document maintenance activities and maintain accurate records of repairs liaise with tenants, landlords and maintenance team Providing administrative support to the estate agency team Handling tenants enquiries via phone, email, and in person General office duties to ensure smooth daily operations liaising with existing tenants and landlords in regards to maintenance issues manage maintenance issues train tenants on the app to report repairs carry out quarterly inspection Requirements: Previous experience in administration (preferably in real estate, but not essential) Excellent communication and organisational skills Ability to multitask and work under pressure Proficiency in Microsoft Office and CRM systems A proactive and customer-focused attitude MUST have a driving licence and preferably a car Benefits: Career growth in a reputable estate agency Supportive and friendly work environment