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Membership Account Manager 12‑Month Fixed Term Contract | Full Time Office-based – Hatfield | Monday to Friday We are currently recruiting for a Membership Account Manager to join a friendly, collaborative team environment. This is a hands-on, office-based role focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth, ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities • Proactively engage with members to deliver an excellent, consistent customer experience, • Hold consultative conversations to understand business needs and identify value‑added solutions, • Encourage participation in events, networking opportunities and business initiatives, • Explore and promote relevant upgrades, sponsorship and additional services where appropriate, • Support membership renewals and retention activity, • Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual), • Accurately maintain records and activity through a CRM system, • Attend occasional business events (early mornings or early evenings – typically 1–2 per month), • Travel locally to meet members where required (Hertfordshire), • Contribute to team targets around engagement, revenue growth and member satisfaction What We’re Looking For • Background in business‑to‑business roles, ideally across multiple industries, • Comfortable communicating with people at all levels, from SMEs to senior leaders, • Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way, • Professional, credible and customer‑focused with high personal and business standards, • Strong organisational skills and attention to detail, • Enjoys working in a team-based, office environment, • Target‑driven, but motivated by relationships and long‑term value rather than hard selling, • Full UK driving licence and access to a vehicle you are happy to use for business purposes, • Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards • Office based in Hatfield, Monday to Friday, • Occasional attendance at business events outside core hours with time back in lieu, • Good basic salary, plus bonus and additional earning potential, • Full-time 12‑month fixed term contract This is an excellent opportunity for someone who thrives in a relationship‑led, professional environment and enjoys making a tangible difference to customer experience, engagement and long‑term value.

Pharmacy Account Manager – UK Company & Role Description Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth. TAs Pharmacy Account Manager – you will serve as a commercial lead for Tanner Pharma’s engagement with UK pharmacies and hospitals.You will be responsible for owning and executing the full sales lifecycle for Tanner Pharma’s UK Direct-to-Pharmacy operating model. This role serves as a primary commercial point of contact for UK pharmacy partners and hospital customers and is accountable for revenue generation, pricing discipline, pipeline development, and account growth, while ensuring high-quality service delivery through close cross-functional collaboration. Role Accountabilities Expected Responsibilities for the Pharmacy Account Manager UK are: • Own and manage the full sales cycle for a portfolio of UK pharmacy and hospital accounts, from initial inquiry through close and repeat business., • Serve as the primary commercial contact for assigned accounts, ensuring compliant, timely, and effective execution., • Drive year‑over‑year revenue growth through new account acquisition, relationship expansion, and increased product adoption., • Build and manage a qualified sales pipeline with accurate forecasting and opportunity tracking., • Support tenders, pricing negotiations, and regional procurement initiatives., • Build strong, long‑term relationships with pharmacy and hospital stakeholders., • Act as the commercial escalation point and coordinate internally to resolve customer issues., • Understand local funding and access pathways for unlicensed and specialty medicines, providing market insights to leadership., • Collaborate with Regulatory, Quality, Logistics, and Customer Support teams to ensure compliant and timely fulfillment. Desired Candidate Profile & Capabilities Required: • Commercial experience within pharmaceutical sales, hospital pharmacy, or healthcare distribution., • Experience working directly with pharmacies and hospital pharmacies, • Understanding of tender processes, public or institutional procurement, and healthcare funding mechanisms., • Strong commercial judgment, negotiation skills, and pricing acumen., • Location Preference: United Kingdom, • Language skills: English Soft skills: • Strategic Account & Commercial Management: Ability to manage complex accounts, negotiate effectively, and drive long‑term value., • Customer‑Centric Mindset: Strong focus on understanding stakeholder needs and delivering high‑quality outcomes., • Problem Solving & Escalation Management: Structured, calm approach to resolving issues and managing commercial challenges., • Clear Communication & Stakeholder Engagement: Confident communicator with senior stakeholders, both verbally and in writing., • Results‑Driven & Organized: Highly organized, able to manage priorities, meet deadlines, and deliver results. Compensation & Benefits • Salary commensurate with experience £38,000.00-£45,000.00 per year., • Pension scheme (UK), • Private health insurance., • Attractive performance incentive plan., • Vacation, Volunteer and paid sick leave. Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we are proud of this unwavering commitment. Check out view our core values and learn more about our company. Candidates may be required to organize reference calls upon request. Confidentiality will be respected. Additionally, Pre-employment drug and background screening will be required. Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Business Development Manager| Managed Services, Cyber & Connectivity Solutions A growing Technology Solutions provider with an office in Hemel Hempstead is looking for a motivated and ambitious Business Development Manager to join their growing sales function, earmarked to become the group's headquarters! Working at the intersection of innovation and service, this company supports organisations of all sizes by delivering intelligent connectivity and digital infrastructure solutions, including IT solutions, Cyber Security, Connectivity and Managed Services. This is an exciting opportunity to build your career in a fast-paced, supportive environment where learning, development, and success go hand in hand. What You’ll Be Doing • Drive outbound engagement via phone, email, and other channels to identify new business opportunities, • Focused on a portfolio of Connectivity, Managed Services, Cloud, Infrastructure and Cyber Security, • Attend client-facing meetings, gaining first-hand exposure to real-world commercial environments, • Support clients with a service-first approach to ensure satisfaction and long-term engagement, • Take part in structured development programmes covering sales techniques, technical knowledge, and career progression What We’re Looking For • Sector experience in Tech, Managed Services, Cyber Security is ideal, • Strong organisational skills with the ability to juggle priorities and deadlines, • Self-motivated, target-driven, and eager to take initiative, • Comfortable working independently and as part of a wider team, • Familiarity with tools like Microsoft Office; quick to learn new platforms like CRMs or sales enablement tech Why This Role? • £30-45k basic dependent on experience - double OTE + Uncapped earning potential, • Ongoing training, 1-to-1 mentorship, and tailored personal development plans, • A clearly structured onboarding experience to help you hit the ground running, • Transparent internal mobility and career progression pathways, • Work in a collaborative, fast-moving team that values innovation, curiosity, and ambition Location: Hemel Hempstead Compensation: £35-45k + Double OTE

Company Description CF Support Services is a leading provider of high-quality, personalised, and responsive interventions, dedicated to achieving the best outcomes for children and their families. Our commitment to exceptional standards has been reflected in our ‘Good’ rating which we currently have in all of our homes. Role Description We are seeking a dedicated individual to take on the role of Responsible Individual for some of our Children’s Homes. This is a full-time, on-site role working across Beds, Milton Keynes and Hertfordshire. In this role, you will oversee the operations of children’s homes, ensuring compliance with regulations, providing strategic leadership, and supporting the staff in offering high-quality care to children. You will liaise with regulatory bodies, monitor outcomes to ensure the well-being of children, and continually assess and improve the standard of care provided. Your work will be instrumental in promoting best practices and ensuring the children’s homes meet organisational and statutory requirements. Qualifications • Experience with regulatory compliance, safeguarding, and managing residential care for children, • Skills in leadership, team management, and providing supervision to staff, • Excellent communication, organisational, and problem-solving skills, • A Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) is required, • Demonstrated ability to build trust and maintain professional relationships, • A valid driving license is essential

Finance Business Partner £70,000 - £75,000 +10% bonus Are you a Qualified Accountant with strong commercial skills who is interested in a Finance Business Partnering role within a multi-site UK Leisure business? Aila is partnered with a PE backed Group who are looking for a commercially strong, analytical and motivated Finance Business Partner to join the team. About the Company: • ~£200m revenue, PE backed business with 20+ sites, • Strong cash injection to scale the business further whilst growing profitably, • Commercial business partnering role with great exposure to non-finance in a value-add capacity The role: This is an exciting opportunity for somebody looking to join a multi-site leisure business in a role that is truly focused on business partnering with sites, adding value through insightful analysis and taking a leading role in commercial business partnering with Operations and owning their Retail and Leisure spend. Key Responsibilities: • Build the budget for operational expenditure, on-site spend and entertainment, • Deliver a budget and detailed reforecasts throughout the year in accordance with the FP&A timetable, • Using performance trends to develop top-down monthly P&L outlooks highlighting risks and opportunities to target, • Continuously improving the budget process including seeking automation and integration with reporting systems, • Improve KPI’s and benchmarking standards to assist in setting challenging but achievable plans, • Improve accuracy and efficiency around production of budgets, forecasts and reporting, • Support the creation of a suite of monthly reporting, summarising period performance through insightful narrative, • Ensure Capex requests are supported by robust business cases and benefits can be tracked against plan, • Prepare insightful commentary on performance (vs budget/forecast), • Review management accounts to explain and challenge the business performance with central business partners, Regional Directors, Head of Commercial Operations, • Act as main finance business partner for Retail, Leisure and Entertainment, • Provide analysis and insight to drive understanding and informed decision making across all these areas of the P&L, considering both financial and non-financial performance measures, • Continuously improving reporting and transparency through the use of PowerBI and AI The Ideal Candidate: • Qualified Accountant (CIMA/ACA/ACCA) with 2-3 years of post-qualification experience and comfort in business partnering with stakeholders, • Experience in an analytical role, ideally for a consumer facing business (Retail / Leisure), • Ability to calmly and confidently work under pressure to achieve targets and deliver results within required timescales., • Advanced Excel skills with strong attention to detail, • Confident communicator, comfortable influencing stakeholders at all levels The Package & Benefits: • Salary: £70,000 - £75,000, • 10% performance related bonus, • Hybrid working (3 in, 2 out), • 25 days leave + bank How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development. Not quite the right role for you? Contact us to discuss other opportunities and start a partnership with a finance agency that puts you first.

Why Netcel Netcel is a vibrant and fast-growing digital product consultancy, specialising exclusively in the Optimizely Digital Experience Platform and Opal AI. As the UK’s leading Optimizely partner, we work with enterprise organisations to create intelligent, personalised digital experiences that deliver measurable impact - driving engagement, conversion, and long-term value. We are proud of our collaborative, progressive and inclusive culture that nurtures talent and supports personal growth. You will be working with a team of experienced consultants, strategists and technologists, where you will have the opportunity to do some of the most rewarding work of your career. We are a responsible and ethical business with ambitious CSR and ESG targets as well as supporting a variety of charities through fundraising and volunteering. We celebrate equality and diversity and strive to provide an environment where you can thrive and grow. Your Role As Head of Business Development, you’ll own and optimise Netcel’s funnel from first touch through to sales ready opportunity. Your focus will be on driving consistent, high-quality demand at the top of the funnel, nurturing prospects through the middle, and ensuring a strong, well qualified pipeline. This is a hands-on, commercially focused role that blends demand generation, prospect engagement, and team leadership. You’ll work closely with the Commercial Director and Marketing team, together with strategic partners to fuel revenue growth and strengthen Netcel’s market presence. Lead generation & pipeline development • Pipeline strategy & optimisation - Own and continually optimise Netcel’s top of funnel strategy, systemising processes, and performance, • Campaigns & channels - Lead the marketing team to deliver targeted demand generation aligned to our Ideal Client Profile, • Content strategy & execution - Orchestrate content strategy and execution, working with subject matter experts to support targeted campaigns, • Demand generation - Build and maintain a strong pipeline of MQLs through outbound prospecting, inbound nurture, events, networking, portals, and partner activity, • Technology partnerships - Develop and manage strategic partner relationships, such as Optimizely, to drive joint opportunities, • Market intelligence - Stay close to market trends, competitor activity, and emerging technologies to help refine messaging and service offerings Prospect nurture & engagement • Nurture journeys – Own, design and deliver structured, insight led nurture approaches to move prospects through to SQL, • Lead development - Be the first point of contact for prospects, leading discovery calls to understand business goals, challenges, and digital maturity, • Lead qualification - Assess lead fit based on need, budget, timeline, and strategic alignment, • Pipeline health – managing and optimising the CRM to ensure accuracy and ability to forecast pipeline, • Supporting the Commercial Director with proposals and pitches, as required What we are looking for We’re looking for a commercially minded leader who combines strategic thinking with hands-on execution. You’ll be confident owning the funnel end-to-end, comfortable engaging senior stakeholders, and motivated by building scalable, repeatable growth. You’ll likely have: • 5+ years’ experience in B2B demand generation, business development, or inside sales for complex services or solutions, • A proven track record of managing MQL to SQL progression at scale, including sequencing, discovery, and qualification, • Experience leading or mentoring small teams and coordinating cross functional activity across marketing, sales, and delivery, • Strong written and verbal communication skills, from clear discovery notes to persuasive outreach and proposal inputs, • A data driven mindset, with the ability to build dashboards, interpret funnel performance, and act on insights, • Excellent organisation and time management skills across parallel campaigns, meetings, and RFP timelines, • Experience working within digital product, digital experience, or DXP ecosystems (e.g. Optimizely), ideally including partner co-sell motions, • Confidence using CRM and marketing automation tools (HubSpot experience highly desirable), including reporting and lifecycle management, • Familiarity with ABM, webinars, events, and structured demand generation playbooks, • A customer obsessed, relationship building approach, with the ability to communicate clearly and pragmatically, • A proactive, optimistic mindset and a willingness to continuously refine processes to improve outcomes What we can offer you At Netcel, we want people to grow, develop, and do their best work. We support learning in a variety of ways; from self-directed development to structured training and hands-on opportunities to learn from others across the business. Alongside meaningful work in a supportive and collaborative culture, we also make time to connect, unwind, and enjoy working together. Some of the benefits and perks of working at Netcel include: • Generous time off – 25 days holiday (increasing with length of service!) plus bank holidays, with the option to buy additional annual leave, • Flexible working hours – core hours of 10am-4pm, allowing flexibility around start times, • Enhanced pension scheme – 4% employer contributions with 5% employee contributions, plus access to pension guidance and annual pension updates, • Life assurance – cover of 3x your annual salary for peace of mind, • Health cashback scheme – an annual allowance to claim back on everyday health costs such as optical, dental and physiotherapy, • Wellbeing support – 24/7 access to a virtual GP and confidential counselling, plus access to mental health support apps and gym discounts, • Everyday perks – a shopping rewards scheme with discounts from well-known brands, • Structured onboarding – a clear, supportive onboarding experience to help you settle in and succeed, • Learning & development – ongoing training and development opportunities to support your growth, • A connected culture – regular social events, both virtual and in person, including our quarterly Connect days, • Recognition & rewards – exam incentives, quarterly ‘Above and Beyond’ awards and talent referral bonus D&I statement At Netcel we encourage you to think outside the box, we value diversity and different ways of working. It’s our mission to build a diverse and inclusive working environment and we are committed to our mission to become a climate positive workplace.

Membership Account Executive Permanent & 12‑Month Fixed Term Contract | Full Time Office-based – Hatfield | Monday to Friday We are currently recruiting two Membership Account Executives to join a friendly, collaborative team environment. These are hands-on, office-based roles focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth — ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities • Proactively engage with members to deliver an excellent, consistent customer experience, • Hold consultative conversations to understand business needs and identify value‑added solutions, • Encourage participation in events, networking opportunities and business initiatives, • Explore and promote relevant upgrades, sponsorship and additional services where appropriate, • Support membership renewals and retention activity, • Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual), • Accurately maintain records and activity through a CRM system, • Attend occasional business events (early mornings or early evenings – typically 1–2 per month), • Travel locally to meet members where required (Hertfordshire), • Contribute to team targets around engagement, revenue growth and member satisfaction What We’re Looking For • Background in business‑to‑business roles, ideally across multiple industries, • Comfortable communicating with people at all levels, from SMEs to senior leaders, • Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way, • Professional, credible and customer‑focused with high personal and business standards, • Strong organisational skills and attention to detail, • Enjoys working in a team-based, office environment, • Target‑driven, but motivated by relationships and long‑term value rather than hard selling, • Full UK driving licence and access to a vehicle you are happy to use for business purposes, • Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards • Office based in Hatfield, Monday to Friday, • Occasional attendance at business events outside core hours with time back in lieu, • Good basic salary, plus bonus and additional earning potential, • Two opportunities available:, • Full-time permanent position, • Full-time 12‑month fixed term contract This is an excellent opportunity for someone who thrives in a relationship‑led, professional environment and enjoys making a tangible difference to customer experience, engagement and long‑term value.

Head of Retail Have you built and scaled a retail or out-of-home channel where the strategy, structure, and growth roadmap did not already exist? Can you demonstrate how you’ve converted consumer insight and brand partnerships into commercially material, multi-channel growth? Are you ready to take full ownership of a complex P&L while leading, developing, and holding teams accountable in a high-growth, evolving environment? MB are partnering with a Global Beverage Manufacturing business, looking for a Head of Retail. This is a permanent role based in St Albans. We are seeking a high-calibre commercial leader to build and scale a high-growth retail and out-of-home portfolio across branded, private label, and wholesale partnerships. This role will define and deliver a category-leading retail strategy, unlocking new routes to market while accelerating performance across existing strategic accounts. Operating at the intersection of retail, foodservice, and wholesale, the role has full ownership of strategy, execution, and P&L delivery, with responsibility for developing a high-performing team and deepening partnerships with some of the UK & Ireland’s most recognised consumer brands. This is a rare opportunity to shape a relatively new channel within the business, delivering sustainable growth through insight-led selling, brand collaboration, and commercial excellence. Key Responsibilities: • Create and execute an end-to-end retail and out-of-home growth strategy in collaboration with cross-functional teams., • Identify and secure new business opportunities across Grocery, Convenience, and Out-of-Home channels., • Drive expansion across both branded and private label propositions., • Lead, coach, and develop a team of National Account Managers, building capability and succession., • Set clear objectives, performance standards, and accountability across channels., • Full P&L responsibility, delivering ambitious growth targets with strong commercial discipline., • Own forecasting accuracy and performance tracking across all key value drivers, including: • Core product volume, • Equipment and solutions, • Servicing and recurring revenue, • On-the-go formats and unattended retail, • Ancillary and complementary products • Build and strengthen senior-level relationships with strategic partners., • Work closely with Marketing to translate consumer insight into compelling customer propositions., • Lead complex, multi-channel negotiations and long-term commercial agreements. What We’re Looking For: • A proven senior sales leader with strong commercial and strategic acumen., • Demonstrated success in building and scaling businesses across retail, foodservice, wholesale, or FMCG environments., • Comfortable operating across multiple routes to market, including Grocery, Convenience, Multiples, and Out-of-Home., • Strong track record of: • Winning new business of scale, • Developing and implementing growth strategies, • Managing complex P&Ls, • Leading and developing high-performing teams • Highly effective influencer, able to operate at Board and senior stakeholder level., • Data-driven, numerate, and commercially astute., • Experienced in brand-led, category, and solution-based selling., • Tenacious, resilient, and growth-oriented, with a strong customer and consumer mindset. Salary up to £95k + Bonus + Car. For more information, please contact Alice Redmond.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: The Operations Coordinator plays a critical role in supporting the Residential Product Group by accurately processing and managing customer orders through internal systems, contributing to the achievement of sales targets and overall company objectives. This role ensures that all order requirements are fulfilled efficiently and within agreed timelines, while maintaining high standards of accuracy and customer satisfaction. Working collaboratively with the wider Heating team, the Operations Coordinator takes ownership of customer queries and requests, ensuring timely resolution in accordance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This position is essential to delivering operational excellence to our customers and supporting scalable, high-quality service as our business continues to grow. Skills/Responsibilities: • Accurately and efficiently process and manage all customer orders from start to finish while maintaining an accurate sales backorder., • Proactively communicate with customers to maintain and build excellent relationships. Act as the primary contact for customers and account managers regarding orders, stock, and delivery queries, ensuring quick and efficient resolution., • Take ownership to ensure orders are fulfilled on time and in full with a high level of customer satisfaction. Provide post-sales support to resolve issues such as damages, missing items, picking errors, returns, and any other delivery concerns., • Precisely manage order coordination and project rollout scheduling to support accurate sales and product forecasting for internal stakeholders., • Deliver a customer-focused approach to foster brand loyalty and strengthen customer relationships., • Consistently meet or exceed service level agreements (SLAs) and key performance indicators (KPIs) by delivering exceptional customer service, ensuring efficient order handling, and proactively resolving issues in a timely manner., • Maintain accurate and up-to-date records within internal systems, ensuring a complete audit trail. Utilize these systems to generate detailed reports that support effective sales planning and operational decision-making., • Adhere to company policies, procedures, and department standard operating procedures (SOPs) to support continuous improvement in operational efficiency and overall service quality. Experience: • A minimum of 3 years experience in order processing and sales support, with a demonstrated ability to quickly learn and comprehend an extensive product catalogue., • Strong communication and interpersonal skills to engage effectively with customers and internal teams., • Highly organized with excellent attention to detail, able to manage multiple priorities in a fast-paced environment., • Customer-focused with proven problem-solving abilities to deliver exceptional service and resolve issues promptly., • Proactive work ethic with the ability to use own initiative and work independently to meet goals and deadlines., • Ability to collaborate cross-functionally and consistently meet SLAs and KPIs., • Proficient in Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint), experienced working with CRM and order management systems, SAP experience desirable. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

YoungEducation is a well-established education and mentoring organisation, founded in 2010, supporting young people across Hertfordshire, Bedfordshire and North London. Our Alternative Provision combines high-quality education with mentoring and wellbeing support, helping young people who may struggle in mainstream settings to re-engage, rebuild confidence, and move forward positively. We work with young people with SEND, those at risk of exclusion, and those facing social, emotional, or behavioural challenges, always taking a child-centred and trauma-informed approach.\nThe Role\nWe are seeking passionate and resilient Youth Mentors to join our team. This is a highly rewarding role where you will support young people who may present with challenging behaviours or have experienced barriers to education. A key part of the role involves collecting young people from home, safely transporting them to their educational setting, and supporting them throughout the day. During this time, you will build trust, help them transition into learning, and engage them in activities based on their interests to increase confidence, motivation, and overall wellbeing. You will work both 1:1 and in small groups, supporting young people across education, mentoring, and enrichment.\nKey Responsibilities\n * Safely transport young people to and from provision and support positive transitions into learning.\n * Build consistent, trusting relationships and support engagement in education and mentoring.\n * Deliver interest-led activities that promote wellbeing, confidence, and life skills.\n * Manage behaviour calmly using a trauma-informed approach while maintaining accurate records and safeguarding standards.\nPersonal Specification\nEssential Criteria\n * Minimum of 2 years’ experience working with young people in areas such as education, youth mentoring, social care, SEND, mental health, or similar.\n * Ability to build strong, professional relationships with young people who may display challenging behaviour.\n * Good understanding of safeguarding and the responsibilities of working 1:1, including during transport.\n * Calm, resilient, and empathetic approach with strong communication skills.\n * Ability to work independently, use initiative, and contribute to a wider team.\n * Full UK driving licence and access to a suitable vehicle.\nDesirable Criteria\n * Experience within Alternative Provision or SEN settings.\n * Training in behaviour management, de-escalation, or trauma-informed practice.\n * Relevant qualifications in youth work, education, counselling, or related fields.\nSafeguarding Statement YoungEducation is committed to safeguarding and promoting the welfare of children and young people. All applicants are expected to share this commitment. This role is subject to: * Enhanced DBS check * Barred List check * Two professional references * Right to work in the UK

Senior Quantity Surveyor / Commercial Manager\n\nOur client is a well-established, M&E contractor with a strong reputation across the UK. Operating in sectors including commercial, industrial, energy and infrastructure, they deliver complex electrical and technology-led projects with a focus on quality, reliability, and long-term client relationships.\n\nThis is an excellent opportunity for an ambitious commercial professional to play a key role in shaping the next phase of the company’s journey.\n\nThe role\n\nDue to continued growth, our client is seeking a Senior Quantity Surveyor / Commercial Manager to take ownership of the commercial function across multiple projects.\n\nThis is a high-impact position where you will work closely with senior leadership, influencing commercial strategy while remaining hands-on in project delivery.\n\nKey Responsibilities\n\n * Lead all commercial aspects of projects from pre-construction through to final account\n\n * Manage cost planning, procurement, and subcontractor packages\n\n * Oversee contract administration (NEC / JCT experience preferred)\n\n * Drive cost control, risk management, and value engineering\n\n * Build strong relationships with clients, subcontractors, and internal teams\n\n * Provide accurate reporting and forecasting to senior stakeholders\n\nAbout You\n\n * Proven experience as a Senior QS or Commercial Manager within M&E / building services / infrastructure\n\n * Strong contractual knowledge (NEC and/or JCT)\n\n * Commercially astute with a proactive, solutions-focused mindset\n\n * Comfortable working in a growing business where you can influence change\n\n * Excellent communication and stakeholder management skills\n\nWhy This Opportunity?\n\n * Competitve salary\n\n * Flexible/ hybrid working\n\n * Join a growing, reputable contractor with a strong pipeline of work\n\n * Be part of a business that values its people\n\n * Genuine opportunity to shape the commercial function\n\n * Work closely with directors and play a key role in strategic growth\n\n * Ideal for someone looking to step up and grow with the business

\n Unity is advertising this opportunity on behalf of our client. All applications will be directed to our client. \n Are you an experienced cleaner looking for flexible work that fits around your life? \n Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates. \n Join a leading app-based platform offering self-employed cleaners the ability to choose their own shifts, work locally, and boost your earnings. \n Why join? \n\n • Access to work in your local area\n, • Competitive, clear and transparent rates - see the rate before you commit\n, • Select jobs and manage everything through a simple mobile app\n, • Ability to reserve the same jobs each week\n, • No commitment to minimum hours – work when it suits you\n, • Previous experience in commercial or domestic cleaning\n, • Access to a smartphone for access to app\n, • Right to work in the UK\n, • Registered as self-employed (or willing to register)\n, • Total control over your schedule\n, • Work as much or as little as you like\n, • No chasing clients – steady stream of jobs through the app\n

We are recruiting a Senior Quantity Surveyor (Senior QS) for a growing construction and groundworks business, offering a £70,000–£80,000 salary + bonus scheme and car allowance. This is a high-impact role for an experienced commercial professional looking to take ownership of project profitability and commercial performance.\n\nJob description\nAs a Senior Quantity Surveyor / Commercial Lead, you will be responsible for the financial and commercial management of multiple construction projects, ensuring profitability, cost control, and contract compliance across the full project lifecycle.\n\nThis is a senior-level construction QS role with a strong focus on contract management, cost reporting, and stakeholder engagement, working closely with Project Managers, Finance, and Directors.\n\nKey responsibilities include:\n\n * Acting as the commercial lead across multiple projects\n\n * Managing project profitability, cost control, and financial performance\n\n * Overseeing applications for payment (AFP), valuations, and variations\n\n * Maintaining variation trackers and ensuring all entitlements are captured\n\n * Producing monthly CVR (Cost Value Reconciliation) reports\n\n * Managing retentions, payments, and commercial deadlines\n\n * Leading subcontractor procurement and contract management\n\n * Ensuring contracts (NEC / JCT) are administered effectively\n\n * Attending client meetings and site visits\n\n * Building strong relationships with clients, contractors, and stakeholders\n\n * Supporting and developing junior commercial staff\n\n * Reporting weekly to senior leadership and finance teams\n\nPay & Benefits:\n\n * £70,000 – £80,000 salary\n\n * EBITDA share / bonus scheme\n\n * Car allowance (TBC)\n\n * 20 days holiday + bank holidays\n\n * Full-time role with long-term career progression\n\n * Opportunity to work in a growing, dynamic construction business\n\nWorking Hours:\n\n * Monday to Friday\n\n * 07:30 – 16:30 (roughly)\n\n * 40 hours per week (flexibility required based on project needs)\n\nRequirements:\n\n * Proven experience as a Senior Quantity Surveyor / Commercial Manager\n\n * Strong knowledge of NEC and JCT contracts\n\n * Background in construction / groundworks (essential)\n\n * Experience managing project finances, CVRs, and variations\n\n * Excellent commercial awareness and negotiation skills\n\n * Ability to build strong client and stakeholder relationships\n\n * Full UK driving licence\n\nLocation:\nWatford\n\nApply now (senior opportunity):\nThis is a high-level Senior QS role with strong earning potential and career progression, ideal for commercially driven professionals

Our client is a leading nationwide multidisciplinary commercial and retail fit-out construction company. With an expanding portfolio of exciting works for 2025/26 and beyond, they’re seeking a dynamic and motivated Quantity Surveyor to join their close-knit team and drive the successful delivery of our projects.\n\nThis role is ideally suited to someone with Tier 2/3 design and build principal contractor experience within the commercial and retail fit-out sector\n\nKey Duties & Responsibilities\n\n * Establishing client requirements and undertake feasibility studies to ensure their proposals will work\n\n * Prepare and analyse project costings for tenders, such as materials, quantities, labour, and time\n\n * Prepare tender and contract documents, including bills of quantities with the architect and/or the client\n\n * Negotiate contracts and work schedules\n\n * Allocate work to subcontractors and oversee their work at all stages of the construction\n\n * Perform risk, value management and cost control during construction\n\n * Undertake cost analysis for repair and maintenance project work\n\n * Manage/ Supervise junior and intermediate surveyors\n\n * Advise on a procurement strategy\n\n * Identify, analyse, and develop responses to commercial risks\n\n * Provide advice on contractual claims and disputes\n\n * Analyse outcomes and write detailed progress reports\n\n * Value completed work, oversee bills, and arrange payments\n\n * Maintain awareness of the different building contracts in current use\n\n * Understand the implications of health and safety regulations\n\nQualifications\n\n * Experience & Education: Quantity Surveying degree (2:1 or higher) or 4+ years of experience in a similar role.\n\n * Commercial Fit-Out and/or Main Contracting experience\n\n * Knowledge: In-depth understanding of construction disciplines and health and safety regulations. Ideally Commercial and Retail Fit-Out\n\n * Skills: Strong commercial acumen, negotiation, problem-solving, and decision-making abilities.\n\n * Attributes: Self-motivated, team-oriented, and adaptable, with a commitment to maintaining high standards of professionalism.\n\n * Essential: Full UK driving licence\n\n * Full eligibility to work in the UK

Business Development / Client Relationship Manager\n\nLuxury Residential Construction\n\n📍 Hertfordshire / North London Area\n💰 Competitive Salary + Commission / Bonus\n🏡 Hybrid Working Available\n\nA growing luxury residential construction company is looking to appoint a personable, driven and commercially minded Business Development / Client Relationship Manager to help manage and convert a strong pipeline of incoming enquiries.\n\nThis is a client-facing role suited to someone who enjoys building relationships, managing the customer journey and helping deliver exceptional residential projects from initial enquiry through to contract award.\n\nProjects typically range from £350k–£3m and include high-end refurbishments, extensions, bespoke homes and design & build schemes across London and the Home Counties.\n\nThe Role\n\nYou will be the first point of contact for incoming client enquiries, helping guide prospective clients through the pre-construction and sales process.\n\nResponsibilities will include:\n\n * Managing inbound enquiries from private clients, architects and referrals\n\n * Arranging and attending initial site visits\n\n * Presenting the company professionally and confidently to prospective clients\n\n * Building relationships with architects, designers and consultants\n\n * Managing the client journey from enquiry through to signed contract\n\n * Coordinating internally with estimating and delivery teams\n\n * Following up quotations, proposals and leads\n\n * Helping maintain a strong pipeline of future work\n\n * Supporting networking and business development activities where required\n\nAbout You\n\nWe are open to candidates from a variety of backgrounds, including:\n\n * Construction business development\n\n * Luxury residential construction\n\n * Design & build\n\n * High-end interiors\n\n * Property or developer sales\n\n * Client relationship management\n\nThe ideal candidate will have:\n\n * Excellent communication and relationship-building skills\n\n * A polished and professional approach with clients\n\n * Confidence attending site meetings and presenting services\n\n * Strong organisational skills and ability to manage multiple enquiries\n\n * Commercial awareness and sales ability\n\n * A proactive and ambitious mindset\n\n * Experience within construction, residential property or a related industry\n\nExisting industry contacts are beneficial but not essential, as the business already generates a strong level of inbound enquiries and architect referrals.\n\nWhat’s On Offer\n\n * Opportunity to join a growing luxury residential contractor\n\n * Strong pipeline of incoming enquiries and repeat business\n\n * Hybrid and flexible working environment\n\n * Long-term progression opportunity within the business\n\n * Supportive and entrepreneurial team culture\n\n * Competitive salary with performance-related bonus structure\n\nFor further information apply with a CV

Our client is a freight forwarder specialist who provide a comprehensive worldwide freight forwarding service to UK manufacturers, exporters and importers who demanded a cost-effective service together with a high degree of personal attention.\n\nIn line with the continued expansion our client is now looking to strengthen their Sales team by taking on a new Internal Sales Executive\n\nWorking in a well-established team with other sales and internal sales staff the successful candidate will build and develop existing client relationships and maximise business potential and calculate Air, Road and Sea freight quotations.\n\nRole\n* New business development through telesales & field sales\n* Key Account Management\n* Generating & Calculating Freight quotations / tender documents\n* Drafting and sending appropriate sales correspondence\n* Follow up calls\n* Managing sales process through to closure\n* Developing long lasting relationships with new clients\n* Supporting the sales team in their sales efforts\n* Managing the existing and new client quotes\n\nExperience / skills required.\n\n* Ideally freight forwarding or related logistics market but we would also look at sales candidates from a B2B environment where you are calculating quotations \n* Proven success of handling and calculating quoatations and tender submissions.\n* Experience of negotiating with clients and or suppliers.\n* Key account management experience with proven success of developing relationships.\n* Experience of calculating KPI reports.\n* Experience of face to face client and supplier meeting.\n* Good administrative skills.\n* Good numerical skills.\n* Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)\n\nBenefits \n* Circa £27,000 - £33,000 Base Salary + Bonus Up to £5,000\n* Contributory Pension\n* 22 Days holiday to start

A fantastic opportunity for a Purchasing Administrator to join a busy and expanding company in St Albans!\n\nThis role will provide a link between design, projects and purchasing. You will create, monitor and report on all current material movements, purchasing status and assisting the projects team in providing accurate information relating to the projects in hand.\n\nThis a fantastic opportunity where you can kickstart a career in Purchasing/Buying or build on your experience, develop and progress!\n\nWhat’s in it for you:\n\n * Salary: £30-35k\n\n * Hours: 8.30am-5pm, office-based\n\n * 20 days holiday plus Bank Holidays\n\n * Close at Christmas\n\n * Health Insurance\n\n * Pension\n\nKey responsibilities:\n\n * Assists in all aspects of project purchasing from initial enquiries to suppliers to order placement and cost tracking\n\n * Ensure clear and concise information is always available and that the process remains transparent\n\n * Build strong relationships with key supply chain and act in the businesses interest when helping to develop new relationships\n\n * Co-ordinate, resolve and manage supplier issues, delays, non-conformance and compliance so that the jobs proceed promptly and to contracted dates\n\n * Providing relevant information to Management team when required to prioritise projects or highlight when additional support or resources are required\n\n * Liaise with colleagues in all departments and where necessary, personally requesting necessary information to confirm drawing and material availability as well as delivery and installation dates\n\n * Help co-ordinate the internal movement of material between suppliers to ensure that a compliant project is delivered, sufficient resource is available, and contract dates are met\n\n * Support the projects team in complying with customer and internal reporting timetables, both monthly and at random request\n\nWhat the employer is looking for:\n\n * Strong ability to communicate and work with all supply chain partners and internal team members\n\n * Exceptional time management skills\n\n * Sound and proactive use of I.T and industry technology\n\n * Strong commercial understanding\n\n * Good written and numeric skills, with a positive, energetic enthusiasm to get things done and achieve results, particularly through teamwork\n\nRed Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.\n\nPlease note due to the number of applications we often receive; only shortlisted applicants will be contacted

A socially driven, fast-growing consultancy based near St Albans is seeking a capable Project Quantity Surveyor to join their infrastructure team. This is a unique opportunity for a Project Quantity Surveyor to work client-side on major Rail and infrastructure schemes, delivering meaningful, technically challenging projects. The Project Quantity Surveyor will play a hands-on role in supporting delivery across complex Design & Build environments. This Project Quantity Surveyor role offers real exposure to NEC-based projects and direct collaboration with senior stakeholders. The Project Quantity Surveyor will be part of a values-led business that prioritises development, inclusion, and long-term progression. For a Project Quantity Surveyor looking to step into a role with purpose and impact, this opportunity stands out.\n\nThe Project Quantity Surveyor's role\n\nThe Project Quantity Surveyor will support the commercial management of infrastructure projects, working closely with NEC Project Management teams. The Project Quantity Surveyor will be involved in contract administration, cost reporting, and managing Compensation Events, ensuring projects remain commercially controlled. As a Project Quantity Surveyor, you will engage directly with clients and contractors, contributing to meetings and supporting delivery on live sites. The Project Quantity Surveyor will also assist with procurement, valuations, and final accounts, gaining full lifecycle project exposure within a client-side environment.\n\nThe Project Quantity Surveyor\n\nThe ideal Project Quantity Surveyor will have 2-5 years' experience within infrastructure, ideally Rail, or related sectors such as highways or major civils. A Project Quantity Surveyor should have a solid understanding of cost management, procurement, and post-contract duties. Experience with NEC contracts is highly desirable for this Project Quantity Surveyor role. A degree in Quantity Surveying or similar is preferred, with a desire to work towards MRICS. The Project Quantity Surveyor will be commercially aware, confident in communication, and comfortable working both on-site and within a team environment.\n\nIn Return?\n\n£40,000 - £50,000 salary (depending on experience)\n Work within Rail, utilities & major civils sectors\n Strong support from Senior QS, Project Director, and wider team\n Clear progression and structured development pathway\n Inclusive, people-focused culture with industry recognition\n\nIf you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James.\n\n(phone number removed)\n\nReference #DM21976\n\nQuantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy

Pre‑Construction Planner – Main Contractor – Hertfordshire\nNew Build & Refurbishment (50/50) | Typical Projects £1m–£5m | Salary £50,000–£70,000 + Car/Allowance\n\nA great opportunity has arisen for an experienced Pre‑Construction Planner to join a well‑established main contractor with a strong pipeline of work across Hertfordshire and the surrounding areas. This role suits someone looking to further their planning career within a stable, supportive business delivering a mix of new‑build and refurbishment projects.\n\nThe company works across commercial buildings, education, healthcare, heritage, leisure, community facilities, residential, fit‑outs and specialist refurbishments. Typical schemes range from £1m–£5m, with the wider business capable of delivering projects up to £10m.\n\nYou’ll be joining the Pre‑Construction and Estimating team, working alongside two other Planners and supporting Estimators throughout the tender process. There is clear room for progression as the team continues to grow.\n\nThe Role\n\n• Producing tender and pre‑construction programmes\n• Preparing logistics plans, method statements and phasing strategies\n• Working closely with Estimators during the tender process\n• Assessing buildability, sequencing and construction methodology\n• Reviewing tender information and identifying risks, opportunities and key programme drivers\n• Supporting design development during pre‑construction\n• Liaising with clients, internal teams and supply chain partners\n• Presenting planning information when required\n• Ensuring all planning documentation is accurate and aligned with tender requirements\n\nAbout You\n\n• 5+ years’ experience in a Planning or Pre‑Construction Planning role with a UK main contractor\n• Strong experience producing tender programmes, logistics plans and method statements\n• Background across both new‑build and refurbishment projects\n• Able to work independently during tender stages\n• Proficient with Asta Powerproject or similar software\n• Good understanding of construction methodology and sequencing\n• Strong communication and coordination skills\n• Full UK driving licence preferred\n\nWhy This Role Stands Out\n\n• Join a settled Estimating and Pre‑Construction team with two experienced Planners\n• A varied workload across new‑build and refurbishment projects\n• Typical project values of £1m–£5m\n• Opportunity to progress into a more senior role in the future\n• Hybrid working can be discussed\n• Stable business with long‑term work secured\n\nPackage and Benefits\n\n• Salary £50,000–£70,000 depending on experience\n• Car or car allowance\n• Mileage\n• Private healthcare\n• Additional employee benefits\n• Clear progression pathway\n• Working hours: Monday to Friday, 8am–5pm (with some flexibility)\n\nHow to Apply\n\nPlease contact Sally Whittingham or submit your CV for immediate consideration

BIM Coordinator – Industrial & Logistics\n💰 £45,000 – £55,000 + Package\nJoin a Business Where BIM Actually Matters\nThis isn’t a box-ticking BIM role.\nThis is your opportunity to step into a key position delivering BIM across a pipeline of major Industrial & Logistics projects in the South across the UK where digital construction is genuinely embedded into how projects are delivered.\nYou’ll be working across both pre-construction and live sites, driving coordination, improving project outcomes, and influencing how BIM is used day-to-day.\nWorking from the company head quarters based in St Albans,you’ll work closely with the Digital Lead and project teams to own BIM on your projects, reduce reliance on external consultants, and bring real value through model-based delivery.\nWhat You’ll Be Doing\n\nLeading multi-disciplinary BIM coordinationacross live projects\nManaging models and processes in line with ISO (phone number removed)\nRunning clash detectionand driving issue resolution\nSupporting 4D planning, sequencing & logistics\nEmbedding BIM into site teams and construction delivery\nManaging the Common Data Environment (CDE)\nWorking with the supply chain to ensure BIM capability and compliance\nSupporting innovation, reporting, and continuous improvementWhy This Role?\n\nWork on large-scale Industrial & Logistics schemes\nStrong pipeline of secured work across the Southern region\nHigh-impact rolewith real ownership and visibility\nOpportunity to grow within a forward-thinking digital team\nNot being siloed – you’ll be right at the heart of project deliveryInterested?\n📩 Apply now or get in touch directly:\n(url removed)

Looking to speak to highly skilled Civil / Structural Engineer to join our growing rail infrastructure team, delivering key projects across London and Hertfordshire.\n\nThis role offers the opportunity to work on complex, multidisciplinary rail schemes, contributing to the design, coordination, and delivery of critical infrastructure.\n\nKey Responsibilities\n\n * Develop feasibility studies, outline designs and detailed designs in line with Client requirements and applicable design standards.\n\n * Apply knowledge of relevant railway, standards, GRIP/PACE processes, British Standards, Eurocodes and statutory requirements.\n\n * Guide CAD technicians in producing design drawings, details and standard libraries.\n\n * Undertake civil engineering design and assessment across a wide range of railway infrastructure assets including platforms, lineside structures, equipment bases, footbridges, overbridges, etc.\n\n * Carry out project planning, programming, cost control, administration and associated reporting.\n\nRequirements\n\n * Chartered Member of the ICE/IStructE\n\n * Understanding and working use of Eurocodes\n\n * Team worker able to work together as a team for the Group, not just the individual\n\n * Technical, analytical, and numerical design ability\n\n * Knowledge of Network Rail and London Underground Design & Build processes and standards\n\n * Experience of draughting software especially Bentley MicroStation (desirable)\n\n * Drainage, Piling and Temporary works experience (desirable but not essential)\n\nClient will look at Engineers who are working towards their chartership, but the salary will be more different to what is advertised.\n\nSalary upto £85,000 depending on experience.\n\nIf you are interested in this role please apply today to hear more

Do you want to support people with mental health issues in a moment of crisis?\n\nAre you calm, non-judgemental and able to work effectively with people experiencing distress?\n\nIf you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.\n\nJob title: Community Support Worker (Primary Care Network)\nReference Number: 342\nSalary: £26,000 - £27,000 per annum\nReports to: Team Leader (Complex Needs & Community)\nHours: 37.5 hours per week (Full time)\nWork Pattern: Monday – Friday, 9am – 5pm\nWorking base: St Albans\n\nWe are looking for a Community Support Worker to join our team. The Primary Care Network (PCN) Service works in partnership with GP surgeries in Hertfordshire to provide advice, information, onward referral and holistic support to individuals who are experiencing mental ill health or need support with their mental wellbeing.\n\nCommunity Support (PCN) Service Objectives\n\n * To improve the mental wellbeing of people experiencing mental ill health.\n\n * To increase early access to help for people experiencing mental ill health, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.\n\n * To contribute to an improvement in individual mental wellbeing.\n\n * To remain a source of independent support for all clients.\n\n * To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.\n\n * To contribute to an improvement in the proportion of people with mental ill health who are accessing support.\n\n * To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.\n\nThe Successful Candidate will\n\n * Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.\n\n * Maintain and enhance service delivery standards and effectiveness.\n\n * Promoting the service, increasing visibility and being responsive to changing needs.\n\n * Provide practical and emotional support to encourage service users to develop their independence within their local community.\n\n * Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.\n\n * To remain a source of independent support for all clients.\n\n * Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.\n\nKey Accountabilities\n\n * To receive referrals a wide range of referral pathways.\n\n * To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.\n\n * To provide holistic support both outreach and in our centres and advocacy services to clients experiencing mental ill health.\n\n * Ensure all person-centered risk assessments and support plans are completed as appropriate.\n\n * To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services.\n\n * To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.\n\n * To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.\n\n * To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.\n\nWe offer:\n\n * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)\n\n * An additional day of leave each year for your birthday following completion of probation period.\n\n * Ongoing training relevant to your role.\n\n * An Employee Assistance Programme.\n\n * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.\n\nBeing able to drive and having access to your own vehicle (or equivalent) is essential for this role.\n\nClosing date for receipt of applications is on 1st May 2026 5pm\nInterviews to be held on a rolling basis at our Watford Wellbeing centre.\nPlease note: this role may close sooner due to demand in applications.\nN.B. Please quote reference number 330 when completing your application for this role.\n\nInterested?\n\nIf you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.\n\nWe welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.\n\nIn addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.\n\nHertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.\n\nNo agencies please

We are currently working with a well-established small contractor who is looking to appoint a Contracts Manager to oversee a small portfolio of live projects around the St. Albans area.\n\nThis is an excellent opportunity to join a close-knit business delivering high-quality residential schemes, with real autonomy and the chance to make a visible impact.\n\nThe Role\n\nThe successful candidate will be responsible for running circa 3 live projects at any one time, with a combined turnover of approximately £2 million. Projects typically include:\n\n * High-end residential refurbishments\n\n * Extensions and loft conversions\n\n * Basement construction\n\n * Small new-build and structural works\n\nYou will oversee projects from pre-start through to handover, managing site teams, subcontractors, programmes, costs, quality and client relationships.\n\nKey Responsibilities\n\n * Overall delivery of multiple residential projects\n\n * Programme and cost control\n\n * Management of Site staff and subcontractors\n\n * Client liaison and progress reporting\n\n * Ensuring H&S, quality and compliance standards are met\n\n * Supporting procurement and commercial control\n\nCandidate Profile\n\n * Proven experience as a Contracts Manager, Project Manager, or Senior Site Manager within residential construction\n\n * Background in refurbishments, extensions, lofts or basements is highly desirable\n\n * Strong organisational and communication skills\n\n * Hands-on, commercially aware and proactive\n\nAspiring Site Managers who are ready to step up into a Contracts Manager role will also be considered, provided they have run multiple residential projects and are keen to progress.\n\nIf you’re looking for a role where you won’t be lost in a corporate structure and want real responsibility and progression, this could be an excellent next step

Our client, is looking for an Internal Sales Executive to join their team based at their offices in St Albans, Hertfordshire.\nThe Company:\nEstablished for more than 40 years and with the specific aim of providing a comprehensive worldwide freight forwarding service to UK manufacturers, exporters and importers who demand a cost effective service together with a high degree of personal attention.\nThe company’s active client base of approximately 240 range from sole traders to multi-national blue chip companies in a wide range of industry sectors who all require an efficient and reliable logistics solution to transport their freight. With a highly skilled loyal and enthusiastic team working to a quality system, combined with the financial back up of its parent company, the business has developed an excellent reputation in an increasingly competitive marketplace.\nThe senior management are committed to the continued development of each of its seven subsidiaries with a strong emphasis on organic growth through new business development as well as maximising the existing accounts.\nOn Offer:\n * Join a progressive, well‑respected organisation with strong industry reputation based in brand‑new, modern 9,000 sq ft office environment\n * 0830 – 1730, Monday to Friday working pattern\n * £28,000 – £30,000 base salary\n * Annual bonus up to £5,000\n * Contributory pension scheme\nMain Purpose of the Internal Sales Executive:\n * To build and develop existing client relationships\n * Maximise business potential\n * Calculate Air, Road and Sea freight quotations.\nTo be Considered:\n * Confident communicator with B2B internal sales / business development experience.\n * A positive and engaging personality.\n * Experience of negotiating with clients and or suppliers.\n * Key account management experience with proven success of developing relationships.\n * Experience of calculating KPI reports.\n * Experience of face to face client and supplier meeting.\n * Good administrative and attention to detail skills.\n * Good numerical skills.\n * Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)\nFor more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Role: Health & Safety Manager\nSalary: £60,000 - £70,000 per annum + car allowance, travel and bonus\nLocation: Regional role with travel across multiple live projects\n\nAn exciting opportunity has arisen for an experienced Health & Safety Manager to join a highly successful and financially secure main contractor delivering high-quality new build projects across the Industrial, Commercial and Retail sectors.\n\nWith an annual turnover of circa £200m, this business has built an outstanding reputation for consistent delivery, strong client relationships and sustained year-on-year growth. Backed by a robust project pipeline and ambitious plans to exceed £250m+ turnover in the coming years, this is an excellent time to join a company entering its next phase of expansion. Wholly owned by its shareholders, debt free, and with a clear long-term vision, the business offers not only stability but genuine opportunity for career progression. Reporting directly to the Health & Safety Director, the successful candidate will play a key role in shaping the future of health and safety across the organisation.\n\nThe Role\n\nAs Health & Safety Manager, you will be responsible for overseeing health and safety across up to five live construction projects within your designated region. Working closely with senior leadership, site teams and operational staff, you will ensure the business remains fully compliant while driving continuous improvement in standards, behaviours and culture. This is a highly visible position within the business and offers the chance to make a real impact. The role has a clear pathway toward a future Head of Health & Safety position, with the opportunity to help build and lead a wider team as the company continues to grow.\n\nKey Responsibilities\n\n * Act as the main point of contact for all health and safety matters across your designated construction sites.\n\n * Provide professional guidance and support to project teams, managers and senior stakeholders on all aspects of health and safety compliance and best practice.\n\n * Develop, implement and continuously improve the company’s health and safety strategy to further strengthen culture, awareness and accountability throughout the business.\n\n * Review, update and enforce health and safety policies and procedures in line with current legislation, industry standards and business expectations.\n\n * Conduct regular site inspections, audits and reviews to ensure consistent standards are maintained across all projects.\n\n * Identify risks proactively and work collaboratively with operational teams to implement practical and effective control measures.\n\n * Support investigations into incidents, near misses and non-conformances, ensuring lessons learned are communicated and embedded.\n\n * Promote a positive and proactive health and safety culture at all levels of the organisation.\n\nRequirements\n\n * NEBOSH or IOSH Health & Safety qualification.\n\n * Proven experience in a similar Health & Safety role within the construction sector.\n\n * Strong track record of working on comparable new build projects.\n\n * Willingness and ability to travel across multiple live projects within the region.\n\n * Excellent communication skills, with the ability to influence and engage stakeholders at all levels of the business.\n\n * High attention to detail and a proactive, solutions-focused approach.\n\nWhy Apply?\n\n * Join a successful, growing and financially strong contractor with an impressive market position.\n\n * Be part of a business with a strong pipeline of secured work and ambitious growth plans.\n\n * Report directly to an experienced Health & Safety Director and play a key role in the company’s future.\n\n * Enjoy genuine long-term progression prospects, including a pathway to Head of Health & Safety.\n\n * Receive a highly competitive salary and package including car allowance, travel and bonus.\n\nThis is an excellent opportunity for a motivated Health & Safety professional looking to step into a business where they can make a real difference and progress their career in line with an ambitious growth strategy

Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Hertfordshire? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover.\n\nKey Responsibilities:\n\nEngage with potential buyers, providing expert advice on a variety of new build homes across the development.\nConduct both in-person and virtual viewings, showcasing the quality and lifestyle of our new homes.\nManage the sales process from initial enquiry to completion, ensuring excellent customer service throughout.\nMaintain a strong knowledge of properties, including pricing, incentives, and available offers, to support customers in making informed purchasing decisions.\nCollaborate with the wider sales team to drive sales performance and meet targets. \n\nQualifications & Experience:\n\nProven experience working in New Homes sales or a relevant Sales and customer facing position\nMust be available to work weekends (7-day sites). \n\nWhy Apply?\n\nOpportunity to work with a well-established house builder in a fast-paced, rewarding environment.\nCompetitive salary and commission structure.\nCareer progression and development within a leading company in the property sector. \n\nFor further information or to discuss your application, please contact Max at Fawkes & Reece London

Health and Safety Advisor - Streetworks and Light Civil Engineering\nA strong opportunity for an up-and-coming Health and Safety professional to join a well-established business operating across streetworks and light civil engineering projects in Greater London and the South East.\nThis role would suit someone who already has a solid grounding in construction health and safety and is now looking to step into a broader position with more exposure, more responsibility, and the chance to develop further within a busy operational environment.\nThe role\nYou will support the delivery of health and safety across a range of active sites, working closely with operational teams to maintain standards, manage risk, and promote a positive safety culture. This is a practical, visible role for someone who is confident being out on site, engaging with teams, and helping drive consistent standards across multiple locations.\nYou will be involved in inspections, audits, site support, and the ongoing review of site-specific health and safety arrangements. The role requires someone who can balance compliance with a practical understanding of how projects operate on the ground.\nLocation\nThe position involves a mix of home working and travel to sites across Greater London and the South East. A full UK driving licence is required. Travel is part of the role, but it is not excessive.\nThe person\nYou should have at least 2 years’ experience in a health and safety role, ideally within construction, civil engineering, highways, utilities, streetworks or a similar environment.\nYou will also need:\n * \n NEBOSH Certificate or equivalent\n * \n Good understanding of relevant SHEQ legislation and industry standards\n * \n Ability to communicate well with site teams and management\n * \n A practical and proactive approach to health and safety\n * \n Good organisational skills and the ability to manage site coverage effectively\n * \n A positive attitude and genuine interest in developing your H&S career further\nKey responsibilities\n * \n Support the development, implementation and ongoing review of health and safety arrangements across multiple sites\n * \n Carry out site inspections, audits and monitoring visits\n * \n Attend site review meetings and provide practical support to operational teams\n * \n Help identify and manage SHE risks, issues and improvement opportunities\n * \n Prepare site-specific audit and inspection documentation\n * \n Monitor non-conformances from internal and external audits, ensuring actions are closed out properly\n * \n Audit minor works across sites where required\n * \n Maintain up-to-date knowledge of current SHE legislation, best practice and developments relevant to the business\n * \n Manage time effectively to ensure the right level of governance and support is provided across the region\n * \n Promote a proactive, engaging and positive approach to SHE standards throughout the business\nPackage\n * \n Salary up to £55,000\n * \n Car or allowance\n * \n Pension\n * \n Health insurance\n * \n Full IT package\nThis is a good opportunity to join a supportive business where you can build on your existing experience, gain wider exposure across live projects, and continue developing within a solid Health and Safety function

Site Manager – Herts (Regional Travel Required)\n\n£45,000 – £50,000\n\nWe are working with a well-established contractor with a turnover of circa £50m, who are looking to appoint a Site Manager to deliver a varied portfolio of projects across Bedfordshire, Hertfordshire and Essex.\n\nThis role offers a broader range of works, including small demolition packages, new build, refurbishment and maintenance schemes, typically ranging from £100k up to £1.5m. Projects are fast-moving and diverse, so the ability to adapt and manage different types of work is essential.\n\nWhile the role is based out of Luton, you will be expected to travel across the region, with occasional requirements to work further afield and stay away when needed.\n\nKey Responsibilities:\n\n * Managing projects from pre-start through to completion\n\n * Overseeing a range of works including demolition, new build, refurbishment and maintenance\n\n * Coordinating subcontractors and site teams\n\n * Ensuring projects are delivered safely, on time and within budget\n\n * Maintaining strong client relationships and providing regular updates\n\n * Managing site logistics and programme\n\nRequirements:\n\n * Experience as a Site Manager across a mix of project types\n\n * Comfortable managing projects up to £1.5m\n\n * Strong organisational and communication skills\n\n * Willingness to travel across Bedfordshire, Hertfordshire and Essex\n\n * Flexibility to stay away from home when required\n\n * Full UK driving licence\n\nThis is a great opportunity to join a growing contractor offering a varied workload and strong pipeline of projects.\n\nIf you would like to discuss in more detail, please get in touch

ngineering Geologist\n📍 Ware, Hertfordshire\n💰 Salary: Up to £30,000 (depending on experience)\n\nAre you ready to build your career at the ground level—literally? We’re looking for a motivated and enthusiastic Engineering Geologist to join our growing team in Ware, Hertfordshire.\n\nThis is an exciting opportunity to work on a wide range of ground investigation and geotechnical projects across the UK, gaining hands-on experience and developing your technical expertise within a supportive and dynamic environment.\n\nWhat You’ll Be Doing\n\n * Assisting with and supervising site investigations (trial pits, boreholes, logging)\n\n * Soil and rock logging to current standards\n\n * Collecting and managing geotechnical and environmental samples\n\n * Supporting the preparation of factual and interpretive reports\n\n * Liaising with site teams, contractors, and clients\n\n * Ensuring health & safety standards are maintained on site\n\nWhat We’re Looking For\n\n * A degree in Geology, Engineering Geology, or a related discipline\n\n * Some relevant site or consultancy experience (ideal but not essential)\n\n * Strong attention to detail and willingness to learn\n\n * Good communication and teamwork skills\n\n * Full UK driving licence (essential)\n\nWhat We Offer\n\n * Competitive salary up to £30,000\n\n * Ongoing training and career development\n\n * Opportunity to work on diverse and interesting projects\n\n * Supportive team environment\n\n * Clear progression pathway within the company\n\nIf you're passionate about geology and want to take the next step in your engineering career, we’d love to hear from you.\n\n👉 Apply now and start shaping the ground beneath tomorrow’s infrastructure

Vacancy Summary\n\nJob Title: Senior Project Manager\n\nJob Type: Permanent\n\nJob Ref: #1346\n\nLocation: Hertfordshire \n\nStart Date: ASAP\n\nSalary: c£95k-£105k (DOE) + competitive benefits package inc car or allowance, healthcare, pension and performance bonus.\n\nCompany & Project: An award winning Tier 1 Main Contractor with a busy project pipeline are seeking to recruit a Senior Project Manager to join their Construction Delivery team, working on a c£50m New Build project initially in the Pre-Construction stage, managing the PCSA throught on-site delivery. \n\nOur client is a well respected employer who have a healthy secured order book for 2026 onwards, including a number of projects valued at c£50m+. You will be expected to lead a c£50m project which contains a mixture of New Build and Refurbishment, joining prior to the project starting on site. \n\nThe company is recognised for supporting their employees, with both internal promotion/career development, alongside advocating employee ideas and innovations. The business has a market leading benefits package\n\nDuties & Responsibilities: The successful candidate will take responsibility for managing all project management functions for the project, from planning, design and financial management, through to practical construction delivery of the project. \n\nPrevious experience in managing projects £30m+ as No1 PM is essential, along with a strong working knowledge of both pre-construction project management, contract management, H&S, and exceptional client facing skills.\n\nOur client is looking for a candidate with a stable career history working for Top 100 Main Contractors on projects from concept to completion and with experience of managing teams of 20+. \n\nDesirable Experience: \n\nPreviously held Number 1 Project Manager roles with recognised Top 100 Main Contractors.\nExperience working on PCSAs.\nTrack record in delivering Construction projects £30m+ within any of the following sectors would be advantageous Science, Healthcare or Education.\nIdeally from a Site Management or Engineering background, including a valid CSCS Card and ideally NVQ Level 6, BSc or MCIOB. \nExceptional client facing and people management skills, experience in leading teams of c20 staff, including solid technical knowledge of planning, design, commercial and construction delivery.\nPrevious Roles: Senior Project Manager OR Project Manager OR Construction Manager OR Project Director OR Contracts Manager.\n\nQualifications & Skills: Degree in Construction Management or comparable qualification - NVQ/HNC etc. MCIOB status would be advantageous.\n\nApplication Process:If you would like more information on this Senior Project Manager position or any other vacancy please email your current CV through to Jess Quinn where it will be reviewed and you will be contacted within 48 hours if your CV is of interest.\n\nServices advertised by Apple Technical Recruitment are that of an Employment Agency/Business

Do you want to support people with mental health issues in a moment of crisis?\n\nAre you calm, non-judgemental and able to work effectively with people experiencing distress?\n\nIf you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.\n\nJob title: Community Outreach Worker (Bounce Back) x 3\nReference Number: 357\nReports to: Senior Community Outreach Worker/Team Lead\nContract: Permanent\nHours: 37.5 hours per week (Full time, Monday – Friday 9am – 5pm)\nSalary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)\nBased: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach\n\nAbout the Project\n\nHerts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett and Albany Lodge in St. Albans.\n\nAbout the Role:\n\nThe Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.\n\nThe Bounce Back Worker will be based at Kingfisher Court, Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court, Albany Lodge staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.\n\nThe aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.\n\nThe recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.\n\nKey Responsibilities\n\n * Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.\n\n * Provide practical and emotional support to encourage patients to develop their independence within their local community.\n\n * Facilitate a smooth discharge from hospital back to the community.\n\n * Have a solid understanding on the dual effect of mental health and drugs and alcohol.\n\n * Monitor outcomes and evaluate the service.\n\n * Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.\n\n * Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.\n\nWe offer:\n\n * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)\n\n * An additional day of leave each year for your birthday following completion of probation period.\n\n * Ongoing training relevant to your role.\n\n * An Employee Assistance Programme.\n\n * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.\n\nBeing able to drive and having access to your own vehicle (or equivalent) is essential for this role.\n\nThe closing date for applications is Friday 5th June at 5pm.\nInterviews will be held on Friday 12th June and Monday 15th June at the Watford centre.\nN.B. Please quote reference number 357 when completing your application for this role.\n\nInterested?\n\nIf you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.\n\nWe welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.\n\nHertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.\n\nNo agencies please

We are seeking an experienced Construction Solicitor 4+ years PQE with a strong track record in construction work. In return our Client offers flexible working, a high quality working environment with scope for growth plus more benefits.\n\nEssential experience for this Construction Solicitor vacancy:\n\nAdvise clients on a wide range of non-contentious and contentious construction matters, including litigation, adjudication, arbitration, mediation, expert determination, and insurance-related claims.\nWork with developers, property owners, contractors, consultants, and insurers across both public and private sectors.\nTake ownership of your caseload, contribute to strategic direction, and build relationships with longstanding and new clients.\nMentor junior colleagues and contribute to team development.\nCollaborate across the firm to deliver integrated, high-quality legal solutions.\nWork autonomously, supported by a culture that values excellence, openness, and ambition.Other experience required for this Construction Solicitor role:\n\nExperience in litigation in the Technology & Construction Court, adjudication, arbitrations, and ADR mechanisms.\nProven knowledge of standard industry contracts: JCT, NEC, FIDIC.\nDemonstrable experience of interpreting, drafting and advising on both standard and bespoke contracts.\nTechnical, analytical and drafting skills.\nPrevious work with expert technical evidence (engineering, quantity surveying, etc.).\nProject management and case management skills, ability to manage multiple matters, deadlines, and budgets.\nCommercial awareness, giving advice that shows an appreciation of cost/benefit, risk, and client sensitivities, as well as a pragmatic approach to strategy.\nExcellent communication skills (written & oral), evident in your interactions with clients, colleagues, experts, counsel, etc.Benefits for this Construction Solicitor vacancy:\n\nSalary of between £70,000 to £90,000 DOE\nPension scheme\nFlexible working\nA step up from your current firm, with more autonomy and responsibility\nA balanced, high-quality work environment, with scope for growth\nA role where your expertise is valued, and you can make a visible impactFor more information regarding this Construction Solicitor role, please contact Marcus Stevens, quoting reference 37547.\n\nPLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.\nIn accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Scheme Manager - Oysterfields, St Albans\n\n£34,320 per annum\n\nAre you a compassionate and dynamic leader looking to make a meaningful difference? We are seeking a dedicated Scheme Manager to join our team and help shape a supportive environment where young people feel empowered to build brighter futures.\n\nIn this role, you will work closely with the management team to ensure the smooth day-to-day running of our home, while driving forward innovative ideas that strengthen our services. Through a respectful and inclusive approach, you will champion our commitment to creating a place where young people and colleagues alike feel valued, heard and supported.\n\nCandidates will ideally have 1 year’s management experience and at least 2 years’ experience working within the care and supported housing field or with young people.\n\nKey Responsibilities:\n\nEmpowerment and Support:\nLead and inspire a dedicated team to empower vulnerable young people to develop independence and fulfil their potential, working compassionately alongside social workers and other professionals.\n\nSkill Development:\nUse a positive, respectful approach to help young people build essential life skills such as cooking, cleaning, budgeting and confidence-building, supporting their resilience and transition to independence.\n\nMeaningful Engagement:\nEncourage young people to take part in education, employment, training and volunteering, promoting inclusion and ensuring every individual has opportunities to thrive.\n\nCollaborative Working:\nWork collaboratively with external agencies to provide a joined-up and supportive journey for each young person.\n\nTeam Leadership:\nLead and support Senior Support Workers, Support Workers and Night Supervisors to deliver high-quality, compassionate care.\n\nOperational Management:\nOversee staff rotas, annual leave and sickness cover to ensure smooth operational delivery.\n\nQualifications and Experience:\n\nEducational Background:\nNVQ Level 5 in Children & Young People or equivalent, or willingness to achieve this qualification in the workplace.\n\nRelevant Experience:\nExperience supporting young people facing complex challenges, including behavioural issues, mental health needs or substance misuse.\n\nAsylum Process Experience:\nExperience assisting young people navigating the Home Office asylum process.\n\nCommitment to PIE:\nStrong understanding of Psychologically Informed Environments (PIE) and how they support compassionate, relational practice.\n\nInterpersonal Skills:\nAbility to adapt communication to individual needs, ensuring young people feel respected, understood and engaged.\n\nFlexibility:\nWillingness to work across various community locations and adapt to diverse needs.\n\nProfessional Development:\nCommitment to continuous learning, reflective practice and collaborative improvement.\n\nDriving Requirements:\nA car driver with access to a vehicle and business car insurance.\n\nRegulatory Knowledge:\nUnderstanding of, or willingness to learn, Ofsted regulations, with experience maintaining high standards in youth support settings.\n\nBenefits:\n\nGenerous annual leave allowance of 33 days per year, rising to 35 with service (pro rata)\n£34,320 salary\nAnnual bonus based on satisfactory performance\nMonthly attendance bonus\nBlue Light Card: Access to discounts for local and national retailers\nCommitment to health and wellbeing through the Five Ways to Wellbeing\nOpportunities for training and professional development\nWorkplace pension scheme and life assurance of three times annual salary\nAccess to an employee assistance helpline \n\nThe Young People’s Separated Migrant Children (SMC) Services team is committed to providing empowering, inclusive and psychologically informed environments for young people aged 16-18 under the care of the Local Authority. We strive to create safe, compassionate and respectful spaces that support growth, resilience and positive change, while meeting Ofsted requirements.\n\nHightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory Disclosure and Barring Service check, along with any other relevant recruitment checks.\n\nWe are an Equal Opportunities & Disability Confident Employer

Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills and make new friends through a wide range of activities. Follow all policies and procedures to ensure a safe, enjoyable environment throughout the day. Get to know eac

Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills and make new friends through a wide range of activities. Follow all policies and procedures to ensure the child’s safety, wellbeing and enjoyment throughout the day.

Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills and make new friends through a wide range of activities. Follow all policies and procedures to ensure a safe, enjoyable environment throughout the day. Get to know each

Training Fees Paid Back in Full All instructors pay for training. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: Flexible online learning for theory and preparation In-car coaching to build drivi

Head of Quality (RP / RPi) | Pharmaceutical | Senior Leadership This isn’t just another QA leadership role. This is a chance to step into a high-impact position within a fast-paced, commercially driven and agile pharmaceutical business supplying a wide range of products across the UK and global markets. The business is going through a period of growth and evolution, with Quality playing a central role in supporting that journey. If you’re someone who thrives where quality meets commercial reality, this one’s worth a look! The role You’ll take full ownership of Quality across the business, acting as Responsible Person (RP) and Responsible Person for Import (RPi) - ensuring everything is compliant, audit-ready, and built to scale. This is a true leadership role. You won’t just maintain standards - you’ll shape the Quality strategy, influence decision-making and drive improvements across the wider business. You’ll also play a key role in ensuring Quality is seen as a business enabler, working closely with cross functional teams to support growth in a compliant way. What you’ll be doing: • Leading and developing a high-performing QA team, • Owning and evolving the Quality Management System (QMS), • Ensuring full compliance with GDP, GMP and MHRA regulations, • Acting as RP / RPi across multiple licences, • Driving a culture of continuous improvement and operational excellence, • Leading MHRA inspections, audits, and regulatory interactions, • Partnering with commercial and operational teams to support business growth and decision-making The successful candidate for the Head of Quality role will have the following background. • A proven track record of leading teams within pharmaceutical quality, • Strong experience operating as an RP (and ideally RPi) - essential, • Deep knowledge of GDP, GMP and MHRA requirements, • Someone who communicates clearly and can collaborate and influence stakeholders across the business, • A proactive, solutions-focused leader who can operate in a fast-moving, evolving environment Why this role? • You’ll be joining a business with real momentum and exciting plans for growth, • You’ll have genuine ownership and the ability to shape how Quality operates, • You’ll be part of a team that values speed, quality, and commercial thinking equally, • A chance to build, improve and leave a lasting impact on the organisation On offer: • Competitive base pay + market-leading benefits package (annual bonus, private healthcare, life assurance, pension scheme & a range of additional benefits) A more detailed job description for the role will be provided at the shortlisting phase. Alternatively, you can reach out directly for more information. Keywords: Head of Quality, RP, RPi, Responsible Person, Pharmaceutical, Pharmaceuticals, GDP, Good Distribution Practice, Quality Director, Quality Manager

Position: Costing & Quoting Engineer Location: Hatfield (Hybrid / Remote, Initial Office-Based Training Required) We are currently recruiting for a Costing & Quoting Engineer to join a specialist engineering organisation based in Hatfield. This is a permanent position and an exciting opportunity to work within a technical commercial environment, supporting engineering and sales teams with accurate costing and quotation support. Full training will be provided in the office, followed by hybrid or remote working flexibility. As a Costing & Quoting Engineer, you will play a key role in preparing accurate quotations and cost models for customer projects, ensuring technical and commercial alignment across all proposals. Responsibilities: · Prepare detailed costings and quotations based on technical specifications and customer requirements · Analyse engineering drawings, BOMs, and project data to build accurate pricing models · Liaise with engineering and production teams to validate costs, materials, and lead times · Support the sales team with technical and commercial input during bid and tender processes · Maintain and update pricing databases and costing tools to ensure accuracy and consistency · Identify opportunities for cost optimisation and improved margins · Respond to customer and internal queries regarding quotations and technical details · Ensure all quotations ...

Trainee Financial Adviser – No Experience Required. Are you looking to build a successful career as a Financial Adviser, but don’t know where to start?. We are working with a highly respected and growing wealth management firm that has built its success over the past 8 years through a unique and

Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us!.Location:Unit 49 The Galleria, Comet Way, Hatfield, Hertfordshire AL10 0XX.At Superdrug, our customers and our teams are at the heart of everything we do.Loved for our accessible health and beauty, value, variety, e

If you’re ready to take the next step in your advisory career and build on a ready-made client base within a professional and supportive environment, we’d love to hear from you. Opportunities to expand your portfolio further through future acquisitions. Full paraplanning, administration, and com

Are you an experienced Administrator within a financial setting?.We are working with a well-established financial services firm in St Albans that is looking to recruit an ambitious Administrator who is keen to build a long-term career within financial planning and progress into a Paraplanner role.Th

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. To set out, and successfully implement, the regional business strategy for delivering efficient cost control and procurement needs in line with business unit targets. Monitor all contractual issues, reviewing costs on a continuing basis, identifying and realising cost-saving opportunities. Overseeing material and subcontract procurement. Be a proactive member of the local board of management and successfully manage staff in the commercial team. Implement regional business strategy for design and procurement needs: • Work closely with other Directors in the commercial management of the business., • Constantly monitor the commercial viability of schemes throughout the development stage., • Effectively communicating the business unit strategy to the department and monitoring progress against targets., • Contribute in defining and developing procurement strategy., • Implement and manage effective placement of subcontractor orders., • Ensure monitoring systems are in place to manage the financial aspects of a number of projects., • Control the scheduling and purchasing of materials., • Raise awareness of the need to effectively manage a regime of cost control with local board., • Prepare regular reports for the MD illustrating the financial situation of various projects in relation to budgets, highlighting any issues/risks., • Reconcile monthly costs reports for presentation to Board. Management and motivation of Commercial, • Ensure that an effective departmental structure is in place to deliver business unit strategy., • Manage and motivate Surveyors, Buyers and Estimators., • Ability to understand the key drivers for effective staff motivation., • Must have the sufficient skills to identify staff weaknesses and implement change where necessary., • Involvement in and understanding of other functions within local management team., • As part of management team, responsible for health and safety risk assessment and customer care issues within the business., • Take responsibility for achieving business targets including land bank, profit, return on capital and sales., • Undertake any other duties as required by the Managing Director, • Drive forward and attend Concept, Pre-tender, Pre start, specification and any other relevant meeting as required under the Company’s operating framework., • Develop Team relationships to ensure effective communication is achieved and maintained, • Previous experience of working with a developer, • At least 2 years experience at Senior Management level in a commercial role, • Must demonstrate an ability to manage a large number of staff At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. The role of the Senior Technical Coordinator is to participate in the management and co-ordination of the external consultant team through all stages of project procurement (Land & Planning, Commercial, Production, Sales and Adoptions) and actively support the Project team in all matters arising. Ensuring that all disciplines are fully joined up and in synchronisation. Checking layout drawings, suppliers and manufacturers' details. Assisting in obtaining necessary Building Regulation Technical Approvals and advising all internal Teams of updates and progress. Efficiently resolve and co-ordinate any issues arising from the external consultants. Planning • Participate in managing the preparation of information required for clearance of all planning conditions., • Ensure thorough co-ordination between all consultants to prevent any adopting, conflicting or maintenance issues during construction of the development., • Assist in ensuring the submitted application is in line with Operational Framework Requirements and TW internal guidance on, • “Good Practice” for submission of planning applications., • Attend internal and external team meetings as required to assist in the preparation of information for planning submission., • Prepare, submit, and secure Building Regulations Approvals for developments., • Clear all Building Regulation conditions to ensure CML’s can be delivered in line with Regional Budget., • Maintain a good understanding of environmental/ecological constraints to development and ensure that appropriate mitigation is undertaken to allow development to proceed in line with Regional Programme., • Arrange for the preparation of all working drawing requirements –residential and non-residential uses - and supporting information for issue to Commercial Department for tendering purposes in line with agreed Programme, utilising external consultants where appropriate., • Undertake detailed assessment and approval of all supporting suppliers and manufacturer’s information, including renewable energy requirements., • Obtain all assessments and ensure compliance with HQI, Lifetime Homes, Building for Life, DQS etc., • Ensure structural assessment of all house type drawings is undertaken by an approved consultant., • Review and comment on technical content of all sales literature to ensure compliance with working drawings and issue information to sales to meet requirements of Consumer Code., • Accuracy of issue and working to tight deadlines and programmes is essential., • Extensive knowledge of the full development/ technical process. Previous experience as either a Technical Coordinator or Technical Manager within a development organisation preferred, • Industry related qualification, • Attained or working towards a professional accreditation with RICS, CIOB, ICE or RIBA, • Ability to work within tight deadlines and to programme accurately, • Ability to work under own initiative, • Excellent communication skills and team work, • Ability to manage external consultant team and ensure all deadlines are met At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

Job Title: Volunteer Development Manager Team: People and Culture Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract. Status: Permanent *The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. Context and purpose of role Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way. We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow. As volunteering lead, the postholder will play a pivotal part in bringing that vision to life. You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition. You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future. This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve. The role will report directly to the Head of People Experience. Key responsibilities Volunteer Recruitment and Onboarding · Develop and implement strategies to attract and recruit a diverse pool of volunteers. · Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities. Training and Development · Create and facilitate ongoing training programs to enhance volunteer skills and knowledge. · Provide resources and support to ensure volunteers are equipped to perform their roles effectively. · Organise workshops, seminars, and training sessions to foster continuous learning. Volunteer Management and Coordination · Ensure accurate records of volunteer hours, roles, and performance are maintained. · Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding. · Develop and implement policies and procedures for volunteer management. Volunteer Retention and Engagement · Design and execute recognition programs to acknowledge and celebrate volunteer contributions. · Organise events and activities to keep volunteers engaged and motivated. · Regularly communicate with volunteers to provide updates, gather feedback, and address concerns. Program Evaluation and Improvement · Monitor and evaluate the effectiveness of the volunteer program. · Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement. · Implement changes and enhancements based on feedback and best practices. Collaboration and Partnership Building · Work closely with teams to identify volunteer needs and opportunities. · Build and maintain relationships with external partners and community organisations to expand volunteer resources. Technology and Data Management · Utilise technology track and manage volunteer information. · Maintain up-to-date records and generate reports on volunteer activities and program outcomes. · Leverage communication tools and platforms to effectively engage with volunteers. Other · Undertake such other duties as may be reasonably required of the post · Engage and proactively develop excellent working relationships The person Knowledge, Skills and Experience Knowledge This section specifies the theoretical understanding or specific expertise needed for the role: · Knowledge of the value volunteers add, and the impact they bring to organisations. · Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention. · Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture. • Knowledge of safeguarding legislation, policies, and best practices. Skills This section details the specific abilities and competencies required to perform the job effectively: * Strategic Thinking: Ability to develop and implement strategic initiatives * Communication Skills: Excellent verbal and written communication skills * Interpersonal Skills: Strong relationship-building and influencing skills * Analytical Skills: Ability to analyse data and use insights to drive decision-making * Problem-Solving Skills: Proactive approach to identifying and resolving issues * Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals Experience This section specifies the practical, hands-on experience required for the role: * Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion. Personal Attributes · Active Listener: Listens attentively to others and values their input · Collaborative: Values and leverages diverse perspectives and skills within the team · Adaptable: Able to adjust to new situations and challenges with ease · Problem Solver: Proactively identifies issues and works towards effective solutions · Analytical Thinker: Analyses information thoroughly and makes sound decisions. · Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work · Mentoring: Willing to mentor and support the development of team members · Innovative: Embraces new ideas and technologies to improve processes · Ethical: Upholds ethical standards and integrity in all actions · Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do. Remote Status: hybrid

* * SALARY: Starting from £27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Permanent, 35 hours p/w CLOSING DATE: 10/05/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for Continuous Improvement Support to ensure Customer Operations processes and procedures remain up to date (in line with our HQ and regulatory responsibilities) and are available to support advisor activity, securing customer focussed outcomes. This specialist role will be instrumental in validating customer processes and interactions to drive improved retention, customer experience and reduce regulatory & business risks. What you’ll be doing: • Operate gatekeeping responsibilities to ensure all customer operations policies, procedures, ARIS maps, ROPAs and customer letters are regularly reviewed and accurately reflect business processes., • Co-ordinate annual reviews of all Customer Operations policies & procedures to ensure they accurately reflect business processes, • Support data gathering for baselining activities, • Identify opportunities to reduce complexity/avoid duplication of procedures, • Be aware of FCA focus areas that are relevant to customer Operations to be able to challenge existing processes., • Work collaboratively with process owners, SMEs and Compliance to ensure processes and procedures remain fit for purpose and compliant., • Undertake high level process analysis, identifying opportunities with Process Owners/SMEs to address waste and increase customer centricity and to populate the Customer Operations change backlog accordingly. What you’ll bring: You’ll be a s trong communicator with proven track record of influencing. You’ll have a passion for seeking out knowledge with an ability to understand key FCA requirements, complex processes and the wider customer transformation agenda. Essential experience & skills * Excellent PC literacy and intermediate skills with Microsoft Office tools * Experience within the Financial Services and/or relevant automotive sector(s), with demonstrable understanding of the regulatory environment. * Experience of reviewing customer interactions or processes to identify inaccuracies, failures or gaps. * Experience of actively managing stakeholders at varying levels and operating within/delivering through cross functional teams * Lean Six Sigma Yellow belt (as a minimum) * Strong communication skills with proven track record of influencing. • Ability to work at pace with no compromise to quality., • Knowledge of VWFS UK’s operating systems and processes (preferable)., • High level of drive and personal commitment, with a desire to develop own skills and experience. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.