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Where do people love what they do and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading automated logistics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. We are currently seeking a Human Resources Business Partner based in Redditch with hybrid working available. The position is initially offered on a 12 month full time contract / temporary basis. The Human Resources Business Partner contributes to the accomplishment of Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment and the recruitment and ongoing development of a dynamic and motivated workforce. Make an impact • Provide first line support for line managers, staff and external contacts and to regularly meet line managers to discuss issues and support as and when required, • Support managers in the recruitment of their staff advising on the most appropriate recruitment methods, manage the relationship with the talent acquisition team, agencies, web-based recruitment providers and attending interviews where appropriate, • Involvement with UK and regional strategic human resources improvement initiatives, • Attend regular meetings with the UK senior management team, • Ensure the performance management process is enforced and objectives are set for all employees, • To keep appraised of changes to new working practices and changes in legislation and ensure where appropriate managers are briefed of these changes. Assist with updating policies and procedures as required, • Work with marketing to promote employee welfare & wellbeing, • Complete regional reports including fluctuation analysis, headcount analysis and vacancy reports What you need to succeed • Previous human resource experience as a Human Resources Business Partner / Human Resources Manager or similar role, • Human resource related qualifications / CIPD, • Experience of managing the end to end recruitment process, • Experience of performance management and annual salary review process, • An industry background in engineering or technology companies would be an advantage but not essential, • Strong information technology skills including MS Office and HR systems such as SAP SuccessFactors, • Willing to travel occasionally to customer sites in the UK Our promise to you Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit. About Swisslog Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective. Join the journey! If you think a career with Swisslog could be what you are looking for, we´d love to hear from you. We´re looking forward to receiving your application!

Job Title: Customer Service Advisor Location: UK (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Advisor to join a growing, fast-paced business within the supply chain and reusable packaging sector. This role sits within the Customer Service Team and plays a key part in delivering an efficient, accurate and supportive service to a wide range of customers across logistics, retail, transport and production. As a Customer Service Advisor, you’ll be responsible for managing incoming enquiries, resolving issues, processing orders, updating customer accounts and ensuring all tasks are completed to a high standard. You’ll work closely with internal teams to ensure smooth operations and provide a seamless customer experience. This is an ideal role for someone who is organised, proactive, detail-focused and enjoys working in a busy environment where no two days are the same. Key Responsibilities: Customer Support & Communication • Act as a key point of contact for customer enquiries via phone and email, • Handle queries professionally, ensuring quick and accurate responses, • Log, investigate and resolve customer complaints or issues, • Process customer orders and updates through internal systems (SAP experience desirable), • Support customer onboarding and account creation, including documentation and checks, • Maintain accurate account records, permissions and pricing information, • Complete all administrative tasks required to support customer activity, • Ensure accurate completion of forms, transaction details and internal documentation, • Support supplier-to-retailer transactions, resolving discrepancies or queries, • Prepare basic Excel reports and summaries for customer activity, • Assist with data analysis to support customer or internal queries, • Maintain and update internal tools and spreadsheets Candidate Profile: • Previous experience in customer service or administrative roles, • Strong communication skills, both written and verbal, • Confident using Microsoft Office, especially Excel, • SAP or logistics/supply chain experience (desirable, not essential), • Highly organised with strong attention to detail, • Able to work calmly under pressure and manage multiple tasks, • Customer-focused with a proactive, problem-solving approach What Our Client Offers: • Competitive salary, • Monday–Friday working hours, • 25 days holiday + additional benefits (varies by employer), • Pension scheme, • Private medical and life assurance options (where applicable), • Employee discounts and wellbeing support programmes, • A supportive and collaborative team environment How to Apply: If you’re a motivated Customer Service Advisor looking for a busy, varied role in a supportive and growing organisation, we’d love to hear from you. About Us: We are a recruitment agency specialising in commercial, operational, and customer-focused roles across the UK. We work with organisations committed to delivering excellent service and help talented professionals find roles where they can thrive, grow and make an impact.

VINCI Building have an opportunity for a driven individual with experience of managing all commercial aspects on mid to large scale construction projects across our successful Midlands region. Are you someone who understands and can find solutions to affect the impact of commercial and technical changes at strategic level? If you’ve answered yes, you sound like our kind of person. You'll have a proven background with a large UK Main Contractor, able to demonstrate leading commercial teams on Healthcare projects. The Role: • You will be responsible for a number of deliverables, supporting the region and wider teams on the commercial aspects of a diverse range of mid to large new build and refurbishment projects for a broad customer base, typically across our principal sector of healthcare, but also education, Life Sciences and Commercial sectors., • Anticipate and plan change in commercial resource within a project or projects to meet changing demands, • Support and react positively to organisational change., • Tendering and Pre-Contract activities, providing commercial support to the tendering & work winning process, and preparing commercial reports as necessary., • Start up of new Projects, actively participate in the implementation of project commercial start up procedures, • Procurement, ensuring that materials and off-site services are procured in an efficient manner with capable organisations in accordance with VINCI Building procurement policy., • Ensure the delivery of subcontract procurement in accordance with the procurement schedule timetable and the VINCI Building procurement policy, • Carry out gap analysis between packages to ensure full and complete subcontract procurement takes place, • Ensure inclusive invitations to tender are prepared and full tender evaluations are completed, then make recommendations to award in accordance with the VINCI Building procurement process., • Work with supply chain to promote and measure continuous improvement in terms of cost, quality and learning of all parties., • Applications for payment and invoicing, maximise cash flow through timely preparation of valuations, submission of invoices and receipt of payment., • Manage prompt preparation and settlement of final accounts, including variations, claims and disputes., • Cost Control, identify, manage, reduce and drive out unnecessary costs and inefficient activities, monitoring subcontract costs to ensure that the project meets and/or exceeds targets., • Accounting and reporting, produce accurate and timely CVR reports and forecasts and contribute towards the setting of financial targets., • Risk and Opportunity Management, identify early project risks and opportunities and ensure that they are managed. The Person: • Holds the relevant qualification (e.g., Degree in Quantity Surveying), • You have demonstrable experience within a large UK Main Contractor on Healthcare new build and refurbishment projects, managing all commercial aspects on mid to large construction projects turning over in excess of £10m per annum., • Strong knowledge of NEC forms of contract We are VINCI Building Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with particular expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors. We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.