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Key Responsibilities: Develop and implement strategic marketing plans for FMCG products. Conduct market research and consumer analysis to identify trends and opportunities. Manage brand positioning and ensure alignment with company goals. Plan and execute product launches, advertising campaigns, and promotional activities. Collaborate with sales and product development teams to drive revenue growth. Monitor and analyse key performance metrics, ensuring marketing effectiveness. Work with digital marketing teams to optimize online presence and engagement. Manage budgets and allocate resources for maximum ROI. Build relationships with distributors, retailers, and key stakeholders. Requirements: Minimum 5 years of marketing experience in the FMCG industry. Bachelor's degree in Marketing, Business, or a related field. Strong understanding of consumer behaviour and FMCG market trends. Experience in Social Media digital marketing, brand management, and trade marketing. Excellent communication, leadership, and analytical skills. Ability to work in a fast-paced, dynamic environment.
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
Boutique property investment firm seeks hard-working and polished individual to join as an in-house Acquisitions Consultant/Manager. You will be an integral part of a growing business and thrive on closing deals. We invest in commercial and residential property by way of company acquisitions and require an experienced RICS qualified individual (at least 2 years PQE) or someone with a broad history (5 year +) in the industry. Perfect for a focused and highly motivated individual with a good track record in residential or commercial, investments or acquisitions. Key duties of the Acquisitions Consultant will include the following: Identification and acquisition of off and on-market opportunities Ability to build rapport quickly and effectively and thrive on successfully closing deals Undertaking research, analysis in order to prepare market reports Conducting site appraisals and concluding negotiations Due diligence to secure acquisitions through to legal completion Setting up acquisitions for onward progression to project delivery and operations Assist in the overall acquisition process through to completion (Meeting with vendors, review tenancy schedules and leases) Assessing value of property assets and where to create additional value Working closely with and regular reporting to the director on the status of acquisitions in the region This is a unique role, with a high level of autonomy, ideal for someone looking for a challenge outside of the standard corporate environment. The role is on a full-time and on-site basis, offering a competitive salary as well as discretionary bonuses. To start as soon as possible. Full UK driving licence essential We will be holding interviews in person at our office in Battersea. Starting Salary: £50K plus
**📍 Location: London** **💰 Salary: £17.50 per Hour** **🏢 Company: Skyedia Ltd** Blend Technical Expertise with Creative Innovation – Join Skyedia Ltd as a Design Consultant! At Skyedia Ltd, we specialize in event management, business representation, and conference services, delivering high-impact, visually compelling, and technically sound solutions. We are seeking a Design Consultant who can bridge the gap between technical functionality and creative aesthetics, providing innovative solutions for event spaces, MEP layouts, and technical design integration. If you have experience in technical design, project coordination, and client consultation, and want to apply your expertise to dynamic and visually engaging projects, we want to hear from you! **Your Role:** As a Design Consultant, you will play a key role in developing tailored design solutions that optimize both functionality and aesthetics. You will collaborate with clients, project managers, and technical teams to create customized design concepts that enhance event experiences, spatial efficiency, and technical performance. **Key Responsibilities:** **📐 Design & Technical Consultation** – Develop innovative event layouts, HVAC and MEP designs, and spatial configurations that align with client needs and creative vision. **🎨 Creative Concept Development** – Provide aesthetic and technical solutions that enhance the visual appeal and functionality of interior and event spaces. **🤝 Client Collaboration** – Work closely with clients, engineers, and consultants to ensure designs meet regulatory requirements and creative expectations. **🖥️ Software & Technical Drawings** – Utilize AutoCAD, SketchUp, Revit, and other design tools to create detailed technical plans and visual presentations. **🚀 Project Management Support** – Assist in planning, coordinating, and executing design strategies, ensuring seamless implementation. **📢 Innovative Problem-Solving** – Provide creative solutions for space planning, air circulation, lighting, and environmental design to maximize efficiency and engagement. **📊 Industry Trend Analysis** – Stay updated on new materials, design innovations, and sustainability trends to enhance project quality. **What We’re Looking For:** **✅ Creative & Technical Expertise** – Ability to develop and present design concepts with a balance of aesthetic appeal and engineering precision. **✅ Proficiency in Design Software** – Strong skills in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and other visualization tools. **✅ Engineering & Spatial Design Background** – Experience in MEP planning, HVAC design, or structural coordination is a plus. **✅ Strong Client Communication Skills** – Ability to translate technical concepts into visually compelling, client-friendly presentations. **✅ Project & Deadline Management** – Skilled in handling multiple projects and ensuring timely delivery. **Why Join Skyedia?** 🌟 Be part of a creative and innovative team 📈 Opportunity for career growth and professional development. 🛂 UKVI sponsorship available for eligible international candidates. 🎨 Join Skyedia Ltd –The Ultimate Representation Company
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.
Discuss about the needs of the customer and offer guidance on the strengths and weaknesses of the services being offered. Identify and pursue new business opportunities in the money transfer and cargo sectors. Generate leads, make cold calls, and schedule meetings with potential clients. Quote prices, credit terms, delivery dates, and payment arrangements; arrange for delivery and installation where applicable. Build and maintain strong relationships with existing customers to foster loyalty and repeat business. Develop and implement sales strategies to capture new markets and increase revenue. Prepare regular sales reports, including analysis of sales performance and recommendations for improvement.