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  • Marketing and Commercial Manager (SOC Code 2432)
    Marketing and Commercial Manager (SOC Code 2432)
    hace 5 horas
    £50100–£55000 anual
    Jornada completa
    London

    Date posted: September 23, 2026 Pay: £50,100.00-£55,000.00 per year Job description: Job Overview We are seeking a dynamic and strategic Marketing and Commercial Manager to lead our marketing initiatives and drive business growth. In this pivotal role, you will develop and implement innovative marketing strategies, oversee commercial activities, and foster strong relationships with business partners. Your leadership will ensure the alignment of marketing efforts with organizational goals, enhancing brand visibility and market share. This position offers an exciting opportunity to influence the company's trajectory through expert project management, analysis, and communication skills. If you thrive in a fast-paced environment and are passionate about delivering impactful marketing solutions, we want to hear from you! Duties • Develop comprehensive marketing strategies tailored to target B2B (business-to-business) clients, ensuring alignment with overall business objectives, • Lead cross-functional teams to execute marketing campaigns using tools like Microsoft Office and Microsoft PowerPoint for planning and presentations, • Manage commercial activities, including negotiations, contract management, and partnership development to maximize revenue streams, • Conduct market analysis to identify trends, customer needs, and competitive positioning, utilizing analysis skills and IT tools for data-driven decision making, • Oversee project management processes to ensure timely delivery of marketing initiatives while maintaining high standards of quality and efficiency, • Communicate effectively with internal teams and external stakeholders through clear, persuasive communication skills, • Monitor campaign performance metrics and prepare detailed reports using Microsoft Excel to inform strategic adjustments Experience • Proven experience in marketing management with a focus on B2B markets or corporate clients, • Strong project management background with demonstrated ability to lead multiple initiatives simultaneously, • Excellent analysis skills supported by proficiency in Microsoft Excel and other IT tools for data interpretation and reporting, • Leadership experience with the ability to motivate teams, foster collaboration, and drive results, • Exceptional communication skills in English, both written and verbal, for effective stakeholder engagement, • Familiarity with marketing principles, strategies, and digital tools essential for success in this role, • Strong organizational skills with effective time management to prioritize tasks efficiently Join us as a Marketing and Commercial Manager where your expertise will shape our growth trajectory! We value energetic professionals who are eager to make an impact through innovative marketing strategies combined with sharp analysis and leadership. This paid position offers a platform for your talents to flourish within a vibrant organization committed to excellence. Work Location: In person

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  • Procurement Manager
    Procurement Manager
    hace 8 horas
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Beauty Therapist
    interview badgeEntrevistas hoy
    Beauty Therapist
    hace 11 horas
    £13–£13.5 por hora
    Jornada parcial
    Sutton

    Full job description Part Time Beauty Therapist & Retail Skincare Advisor Location: Sutton, London Hours: 3 days per week (1.30pm - 5.30pm, about 13.5 hours per week with the option to scale up as demand grows) Pay : £13 to £13.50 per hour, depending on experience Additional pay: 10% commission on treatments personally performed About Skinfidence Skinfidence is a new skincare , haircare and clean beauty destination in Sutton, combining carefully curated skincare products with personalised advice, skin analysis and targeted beauty treatments. We are looking for a qualified Beauty Therapist who is equally comfortable providing treatments, advising customers and helping to run a beautiful retail space. This is a varied role for someone who genuinely loves skincare, understands different skin types and tones, especially black and brown skin tones and enjoys helping customers find solutions that work for them. What you’ll be doing Your time will be split between looking after the retail store and providing booked beauty treatments. Skincare & Retail • Welcome customers and understand their skincare concerns, • Provide personalised skincare and product recommendations, • Carry out skin consultations and support AI skin analysis, • Confidently explain and recommend products from our curated brands, • Process customer purchases and operate the till, • Keep the store clean, organised and beautifully presented, • Replenish products and help manage stock, • Work towards store sales targets, • Build relationships with customers and encourage repeat visits Beauty Treatments Depending on your qualifications and experience, you may provide: • Express facials, • Facial massage, • Lash lifts and tints, • Brow treatments, • LED facial treatments, • Other suitable express beauty treatments Our initial treatment offering will focus on services that can be delivered within our compact skincare studio, with the opportunity to expand the treatment menu as Skinfidence grows. What we’re looking for • Level 2 or Level 3 Beauty Therapy qualification, or equivalent, • Professional beauty treatment experience, • Strong knowledge of skincare and ingredients, • Experience and confidence working with Black, African and other melanin rich skin tones, • Understanding of concerns including hyperpigmentation, post inflammatory pigmentation, acne, uneven skin tone and dryness, • Excellent customer service and communication skills, • Comfortable recommending and selling skincare products, • High standards of hygiene and professionalism, • Reliable, organised and confident working independently, • Commercially minded and comfortable working towards sales targets Experience with facial treatments, skin analysis, lash treatments or facial massage would be particularly welcome. The person we’re looking for We want someone warm, knowledgeable and confident who can make customers feel comfortable asking questions about their skin. You should enjoy both sides of the role. On a quiet treatment day, you should be happy engaging customers, recommending products and looking after the store. When a treatment is booked, you should be confident switching into therapist mode and delivering an excellent client experience. Most importantly, we want someone who understands that skincare isn’t one size fits all and can confidently work with customers across different skin tones and concerns. What we offer • £13 to £13.50 per hour depending on experience, • 10% commission on treatments personally performed, • 3 days per week, • Staff product benefits, • Training on the skincare brands we stock and our skin analysis technology, • Opportunity to help shape our treatment offering as Skinfidence grows, • Friendly, independent beauty business environment We would like to know the following: • Your beauty therapy qualifications, • The treatments you are currently qualified and confident to perform, • Your skincare and retail experience, • Your experience working with Black and melanin rich skin We’d love to hear from therapists who enjoy skincare just as much as treatments and want to grow with a new beauty concept in Sutton. Pay: £13.00-£13.50 per hour Benefits: • Employee discount, • Referral programme, • Store discount Application question(s): • Have you worked and performed beauty treatments with diverse skin tones before, especially those prone to hyperpigmentation? Licence/Certification: • Level 2 or 3 Facial / Skincare Certification? (preferred) Work Location: In person

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  • Business Development Manager
    Business Development Manager
    hace 13 horas
    £14–£22 por hora
    Jornada completa
    Gants Hill, Ilford

    Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.

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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    hace 18 horas
    Jornada completa
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • F&B Procurement Intern
    F&B Procurement Intern
    hace 1 día
    Jornada completa
    London

    6–9 month paid internship · Starting October 2026 Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, built around one simple idea: bring people together through great Italian food. In the UK & Ireland, that idea now lives across nine trattorias in four cities - Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every dish is made fully from scratch, every restaurant is a spectacle, and every guest leaves with a smile, all at a fair price. We believe hospitality is a genuine career path, and we're always looking for people who want to grow with us. We're now looking for a driven F&B Procurement Intern to join our F&B UK & Ireland team! Your Mission Reporting to our F&B Manager and Procurement Manager, you'll help make sure every Big Mamma trattoria in the UK & Ireland has what it needs, from food and drink to crockery and glassware, while getting exposure to projects at group level. Procurement • Help manage stock levels across our UK & Ireland central warehouse, placing orders that balance supplier lead times, seasonal menu changes, consumption levels and expiry dates, all while minimising waste, • Be the link between our restaurants, logistics providers and suppliers, so day-to-day F&B needs are always covered, • Support sourcing and negotiations with data and analysis, • Help keep our F&B purchasing databases accurate and clean at group level, • Contribute to monthly purchasing budget tracking and help analyse price, volume and inflation trends Logistics • Find practical, efficient solutions to day-to-day supply and distribution issues, • Support the import process for products, liaising with agents, handling government declarations and collecting documentation Menu Management • Help keep our recipe database, POS tools, menus and dietary information sheets accurate and current CSR Projects • Contribute data to our B-Corp reporting and our Mission-Driven Company (Société à Mission) report, • Track our Product Pride KPIs, • Help launch a new supplier questionnaire campaign and track supplier documentation on social and environmental commitments About You The ideal candidate can demonstrate: • Right to work in the UK (we're unable to sponsor visas for this internship), • Fluent in English and French, • A Bachelor's degree (or equivalent), or in your final year of a Master's, in Business, Economics, F&B Management, Engineering or Mathematics, • Outstanding organisational skills, • A genuine passion for food & beverage, • Strong Excel/Google Sheets skills, • A practical mindset with a real interest in operations, • Analytical thinking and a good understanding of finance, • Excellent communication skills Our offer to you • 6–9 month paid internship, starting October 2026, • Employee discount across our UK & Ireland restaurants, • Mental health & wellbeing support, • Hands-on exposure to procurement, logistics, menu management and CSR at group level within a fast-growing hospitality business, • Mentorship from our F&B Manager and Procurement Manager Big Mamma Ltd is an equal opportunity employer. We're building an inclusive team and don't discriminate on the basis of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected under UK law. #joinbigmammauki

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  • Retail Merchandiser
    Retail Merchandiser
    hace 7 días
    Jornada completa
    London

    Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

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  • Management Consultant
    Management Consultant
    hace 8 días
    £51000 anual
    Jornada completa
    Sutton

    Role Purpose: To provide expert management consulting and business analysis services to clients worldwide. The primary focus is on diagnosing client businesses, designing and leading process optimisation and operational excellence projects, delivering structured training in project management and process improvement methods, and conducting research and development (R&D) for clients. Key Responsibilities: • Conduct comprehensive business diagnostics for clients: assess current functions, objectives, processes, organisational structure, performance metrics and operational requirements., • Identify inefficiencies, bottlenecks and opportunities in business strategy, policy, organisation, procedures, methods and markets., • Design and lead end-to-end consulting projects focused on process optimisation and operational excellence., • Collect, analyse and interpret quantitative and qualitative data using appropriate research methodologies; formulate clear recommendations and implementation roadmaps., • Deliver structured training programmes and workshops for clients on project management and process optimisation methods as part of the wider service function., • Conduct research and development (R&D) for clients aimed at solving their business challenges and improving performance, with high degree of market research and report writing., • Prepare client reports, business cases, recommendations and progress tracking materials; present findings and solutions to senior stakeholders., • Coordinate the implementation of agreed recommendations, track benefits realisation and provide ongoing advisory support., • Maintain accurate project documentation, RAID logs and knowledge capture. Essential Requirements: • Higher education and proven professional experience in business, management, operations or a related field., • Demonstrable experience in management consulting, business analysis or process optimisation involving client diagnostics and project delivery., • Experience working with companies of different scales and industry sectors, primarily manufacturing and services, and experience working with companies in different countries., • Strong practical knowledge of process optimisation methodologies and project management frameworks., • Ability to analyse complex organisational problems, design practical solutions and support their implementation., • Excellent written and verbal communication skills, including the ability to facilitate workshops, train adult professionals and present to directors / senior managers., • Ability to work independently on client projects., • Experience transferring knowledge and building client capabilities so that improvements are sustainable after project completion., • Experience working with both C-level stakeholders and operational teams., • Ability to track and measure the business impact of implemented recommendations (benefits realisation)., • English Language at a professional proficiency. Desirable Requirements: • Professional certifications (PMP, PRINCE2, Agile/Scrum, etc.)., • Experience delivering training or facilitating workshops for corporate clients., • International experience working with clients from different regions., • Experience managing multiple concurrent client projects., • Russian Language is beneficial. Place of work: Hybrid (London) Working hours: 35 hours а week

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  • Area Manager
    Area Manager
    hace 14 días
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Marketing Manager
    Marketing Manager
    hace 17 días
    £45000–£52000 anual
    Jornada completa
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

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  • Market Research Analyst
    Market Research Analyst
    hace 1 mes
    £35000–£43000 anual
    Jornada completa
    London

    Market Research Analyst – Charminar Restaurant Ltd About the Role Charminar Restaurant Ltd is expanding across London, and we are looking for a Market Research Analyst to help us understand customer behaviour, food trends, competitor activity, and opportunities for growth. This role is essential for improving menu performance, pricing strategy, marketing campaigns, and overall business expansion. Key Responsibilities • Analyse customer data from dine‑in, takeaway, Uber Eats, Deliveroo, and other platforms, • Research local market trends, popular cuisines, and emerging food preferences, • Conduct competitor analysis (pricing, menu items, promotions, customer reviews), • Evaluate the performance of existing menu items and recommend new dishes, • Track sales trends across branches and identify growth opportunities, • Prepare clear reports and insights for management, • Support marketing campaigns with data‑driven recommendations, • Monitor industry trends in the UK restaurant sector, • Maintain organised research documentation and dashboards Skills & Qualifications • Strong analytical and problem‑solving skills, • Proficiency in Excel, Google Sheets, and analytics tools, • Ability to interpret data and present insights clearly, • Excellent communication and report‑writing skills, • Knowledge of market research methods and basic statistics, • Experience in hospitality, retail, or food industry research is an advantage, • Ability to work independently and manage multiple tasks What We’re Looking For • Someone proactive, curious, and comfortable working with numbers, • A fast learner who understands customer behaviour and food trends, • Strong organisational skills, • A team player who can collaborate with marketing, operations, and management.

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