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  • Warehouse Operative, Portuguese Speaker
    Warehouse Operative, Portuguese Speaker
    22 days ago
    £1800–£2250 monthly
    Part-time
    London

    The Role You will work alongside two other warehouse staff to keep stock organised, prepare client orders accurately and keep our records up to date. Portuguese is spoken day to day within the team, so the ability to communicate in Portuguese is required. This is a hands-on role in a busy, early-starting environment where accuracy and consistency matter. Responsibilities • Preparing and packing client linen and supply orders ready for dispatch, • Receiving, counting and checking incoming and returning stock, • Keeping the warehouse clean, tidy and well organised, • Monitoring stock levels and reporting shortages or discrepancies, • Recording stock movements accurately, • Supporting the wider team with day-to-day warehouse tasks as needed What We Are Looking For • Spoken Portuguese (required) and basic English, • Reliable and punctual, comfortable with a 7am start, • Organised, with good attention to detail, • Able to work as part of a small team and follow instructions, • Physically fit, comfortable standing, lifting and carrying throughout the shift, • Basic numeracy and confidence using a phone or tablet to record stock, • Warehouse, logistics or stock-handling experience is helpful but not essential, as full training is provided, • Right to work in the UK What We Offer • Consistent part-time hours, finishing at 3pm, • Stable, ongoing role in a growing business, • Training and support from an experienced team About Us Grosvenor Cleaning is a London-based property cleaning and linen services business supporting short-let and property management clients across the city. Our warehouse is based near Willesden Junction, the centre of our linen operation, and we are looking for a reliable, organised, Portuguese-speaking person to join the team. How to Apply Send your CV or a short message about yourself and your availability . Candidates able to start immediately will be prioritised.

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  • General Manager
    General Manager
    23 days ago
    Full-time
    London

    General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

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  • Full-Time Order Processor & Customer Support Assistant – Immediate Start
    Full-Time Order Processor & Customer Support Assistant – Immediate Start
    25 days ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Operations & Customer Support Assistant – Immediate Start We are looking for a reliable and enthusiastic Order processor/Operations & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Answer customer phone calls when needed, providing excellent customer service, • Manage customer returns and replacements efficiently, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Basic Excel skills are mandatory, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required Working Hours • Monday to Friday, 9:00 AM – 5:00 PM, • Not working on Bank Holiday Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Bar Staff
    Bar Staff
    25 days ago
    Part-time
    London

    Join our vibrant team as a Bar Staff member and become the heart of a lively, welcoming environment! In this role, you'll be the face of our venue, delivering exceptional service while creating a fun and memorable experience for every guest. Your enthusiasm, attention to detail, and passion for hospitality will help foster a positive atmosphere where guests feel valued and eager to return. This paid position offers an exciting opportunity to develop your skills in a dynamic setting, ensuring every shift is energetic and rewarding. Responsibilities • Greet guests warmly and take drink orders with enthusiasm and professionalism, • Prepare and serve a variety of beverages, including cocktails, beers, wines, and non-alcoholic options, • Maintain cleanliness and organization of the bar area in accordance with food safety standards, • Manage cash transactions accurately using point-of-sale systems, • Ensure responsible alcohol service by checking IDs and monitoring guest consumption, • Restock bar supplies efficiently to keep the bar fully equipped during busy periods, • Collaborate with team members to deliver seamless service and support a lively atmosphere Skills • Strong hospitality skills with a friendly, energetic approach to guest interactions, • Knowledge of food safety regulations and responsible alcohol service practices, • Experience in bartending or serving in a restaurant or bar environment preferred, • Ability to perform basic math accurately for cash handling and drink mixing measurements, • Excellent time management skills to handle multiple orders efficiently during peak hours, • Familiarity with restaurant operations and customer service standards, • Ability to stay organized, attentive, and proactive in a fast-paced setting Join us as a vital part of our team where your energy makes every guest’s experience unforgettable! Work Location: In person

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  • Cafe Manager
    Cafe Manager
    29 days ago
    £15–£17 hourly
    Full-time
    London

    This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

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  • Sales Account Manager
    Sales Account Manager
    1 month ago
    £41700–£55200 yearly
    Full-time
    South Kensington, London

    Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    £34000–£36500 yearly
    Full-time
    London

    We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

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  • Newly Qualified (NQ) Solicitor
    Newly Qualified (NQ) Solicitor
    1 month ago
    Full-time
    London

    Newly Qualified (NQ) Solicitor Practice Areas: Special Educational Needs & Disabilities (SEND), Housing, Welfare Benefits, Social Care & Deputyship Law Location: Central London Working Model: Hybrid – 3 days in the office, 2 days from home. Salary: £35,000 basic salary + uncapped performance bonus On-Target Earnings: £48,000+ per annum Experience: Newly Qualified Solicitor – previous specialist experience in our practice areas is not essential Funding Model: 100% privately funded practice – no legal aid caseload Progression: A growth role in an expanding firm, with a clear route towards senior responsibility for a practice area and, in time, a role in the leadership of the firm. About the Firm We are a highly specialised London law firm dedicated to protecting the rights, welfare and interests of vulnerable individuals, children and families. Our work focuses on Special Educational Needs and Disabilities (SEND), housing, welfare benefits, social care and deputyship matters, including civil litigation, administrative law, tribunal proceedings and Court of Protection work. We operate on a 100% privately funded basis and do not undertake legal aid work. This enables us to maintain focused caseloads and provide a high standard of individual attention, strategic advice and client care. We are a growing practice. This role has been created because our caseload is expanding and the person we appoint will help shape how the firm develops over the coming years. The Opportunity. We are looking for a motivated and compassionate Newly Qualified Solicitor. You do not need extensive previous experience in SEND, housing, welfare benefits, social care or deputyship law. We are interested in potential, strong legal foundations, excellent communication skills and a genuine willingness to learn. The successful candidate will receive structured training, close senior supervision and increasing responsibility as their experience develops. This is intended to be a long-term career opportunity for a solicitor who wants to develop strong technical expertise while gaining meaningful experience across several specialist and closely connected areas of law. Because our practice areas are so closely connected, a single client or family will often have needs across several of them. A SEND matter may reveal a housing problem, a welfare benefits entitlement or the need for a deputyship. We want a solicitor who learns to see the whole picture of a client’s circumstances, not just the matter in front of them and who is trained from the outset to identify where the firm can properly help further. Key Responsibilities As your experience develops, your responsibilities will include: * Managing a privately funded caseload under close senior supervision; * Advising individuals and families on SEND, housing, welfare benefits, social care and deputyship matters; * Providing clear, compassionate and professional client care; * Drafting legal correspondence, representations, applications, witness statements and other formal documents; * Preparing grounds and supporting documentation for tribunal appeals; * Preparing cases for First-tier Tribunal and county court proceedings; * Undertaking advocacy and representation where appropriate to your experience; * Conducting legal research and contributing to case strategy; * Maintaining accurate time recording and effective file management; and * Developing commercial awareness and working towards agreed billing objectives. • Taking ownership of your matters from first enquiry to conclusion, so that each client has a single, reliable point of contact;, • Identifying, within your existing matters and client relationships, further areas in which the firm can properly assist and opening those matters in consultation with senior colleagues;, • Contributing to the growth of the firm by developing referral relationships, attending relevant events and helping to build the firm’s profile in its specialist areas; and, • Playing an active part in the day-to-day running of the practice, including improving precedents, processes and compliance systems and taking on defined operational responsibilities as the firm grows. Billing Target & Support As your experience, confidence and caseload develop, you will work towards an annual billing target of £180,000. We recognise that an NQ solicitor requires time, training and support to develop a sustainable caseload. You will therefore receive close senior supervision and structured technical training as you progress. The billing target provides transparency around performance expectations while creating a clear link between individual performance and financial reward. Fees generated on matters you have identified within existing client relationships, or on clients you have introduced to the firm, count fully towards your target. Bringing work in is therefore rewarded through the same bonus structure as doing the work. Salary & Uncapped Performance Bonus Guaranteed Basic Salary £35,000 gross per annum Your basic salary is guaranteed and is not dependent upon achieving the annual billing target. On-Target Performance Bonus The firm operates a transparent performance bonus structure. For qualifying annual fees up to the £180,000 target, the bonus is calculated at 10% of net qualifying fees, after deduction of: * £35,000 basic salary; and * £15,000 fixed annual office cost allocation. At £180,000 in qualifying annual fees, this produces: £35,000 basic salary + £13,000 performance bonus = £48,000 total annual earnings. Over-Performance Bonus Performance above the £180,000 annual threshold is rewarded at a higher rate. Qualifying fees above £180,000 attract an additional 15% bonus, without the £35,000 salary or £15,000 office cost deductions being applied again to those additional fees. There is no upper cap on the over-performance bonus. By way of illustration, qualifying fees of £220,000 in a year would produce total earnings of £54,000 (£35,000 basic salary + £13,000 target bonus + £6,000 over-performance bonus). Comprehensive Specialist Training We recognise that an NQ solicitor is at the beginning of their professional career. You will therefore receive structured training and supervision across our principal practice areas. Training will include: * SEND law, including EHCPs, annual reviews, mediation and First-tier Tribunal appeals; * Housing law and relevant civil and administrative law procedures; * Welfare benefits and associated appeals; * Social care law and disputes involving statutory services; * Deputyship and Court of Protection work; * Legal research, case strategy and professional drafting; * Client interviewing and case management; * Tribunal and court preparation; and * Advocacy and representation. • Identifying related legal needs across our practice areas: for example where a SEND matter also raises housing, welfare benefits, social care or deputyship issues and opening further matters where it is in the client’s interests;, • Business development for a specialist practice, including building referral relationships with schools, SENCOs, charities, parent and carer groups, advocates and other professionals; and, • The running of a modern law practice: file management systems, precedents, time recording, compliance and the commercial management of a caseload. You will initially work closely with senior members of the firm and will take on greater responsibility and independence as your knowledge, skills and confidence develop.

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  • Sales Assistant
    Sales Assistant
    1 month ago
    £12.8–£13.5 hourly
    Part-time
    London

    Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements • Languages: Fluent in both English and Italian (advanced level required), • Experience: Proven management experience in hospitality, food service, or retail, • Skills: Strong organizational, communication, and leadership abilities, • Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

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  • FOH Supervisor
    FOH Supervisor
    2 months ago
    £14 hourly
    Full-time
    London

    The Salad Project | £14 per hour We’re looking for a confident and energetic FOH Supervisor to join The Salad Project. This is a 38-hour-per-week role, working Wednesday to Sunday across a mix of evening and daytime shifts. Shift Pattern • Wednesday: 6PM–10PM, • Thursday: 6PM–10PM, • Friday: 12PM–10PM, • Saturday: 12PM–10PM, • Sunday: 12PM–10PM Your Role • Lead one service per day and support the Restaurant Manager, • Manage and support Team Members during service, • Maintain high service, hygiene, and food safety standards, • Help improve service processes and day-to-day store operations, • Ensure the team delivers a positive customer experience, • Support the Restaurant Manager with the smooth running of the store What We’re Looking For • At least 1 year of hospitality team leadership experience, • Strong communication and organisational skills, • Positive, energetic, and confident leadership style, • Ability to stay calm and resolve issues during busy services, • Reliable, punctual, and committed to the agreed shift pattern, • A hands-on approach and willingness to support the team What We Offer • £14 per hour, • 30 days' holiday, including bank holidays, • Performance-based bonus, • £100 Refer a Friend scheme, • Free meal while on shift, • Team social events, • Career progression opportunities as The Salad Project continues to grow If you’re ready to take the next step in your hospitality career and join a growing team, we’d love to hear from you!

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  • Warehouse Supervisor
    Warehouse Supervisor
    2 months ago
    £35000 yearly
    Full-time
    London

    Location: London, W51UP Job Type: Full-time, Permanent Salary: 35,000 per year, depending on experience About the Role We are looking for an experienced and reliable Warehouse Supervisor to oversee the day-to-day operations of our busy food warehouse. This is a hands-on supervisory position requiring strong leadership and organisational skills. The successful candidate will be responsible for managing the warehouse team, allocating daily workloads and ensuring that orders are picked, packed and dispatched accurately and on time. Main Responsibilities • Supervise and coordinate the daily activities of the warehouse team., • Allocate work and ensure tasks are completed efficiently and on time., • Manage and monitor staff performance and productivity., • Organise picking, packing and dispatch of customer orders., • Coordinate incoming and outgoing deliveries., • Ensure goods are received, checked and stored correctly., • Monitor stock levels, stock rotation and expiry dates., • Ensure chilled, frozen and ambient products are stored and handled correctly., • Investigate stock, picking and packing discrepancies., • Maintain accurate warehouse and inventory records., • Ensure Health & Safety and food-handling procedures are followed., • Train, support and supervise warehouse employees., • Assist with staff rotas and daily staffing requirements., • Liaise with management, drivers and other departments., • Identify operational problems and implement improvements., • Carry out stock counts and inventory checks., • Maintain a clean, safe and well-organised warehouse., • Assist with driving/deliveries or vehicle movements when operationally required. Essential Requirements • Previous managerial or supervisory experience is required., • Previous warehouse experience is required (minimum 2 years experience)., • Full UK driving licence is required (held for a minimum of 2 years), • Good spoken and written English is required. Previous experience within a food, FMCG, retail or wholesale warehouse would be highly desirable.

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  • Barista
    Barista
    2 months ago
    £13–£14 hourly
    Full-time
    London

    We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite About Us:93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 1. Senior Staff – Baristas with Leadership Drive You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business🕰️ Flexible Scheduling (Ideal for Long-Term Team Members)🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

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  • Ready Meal Packer & Batch Manager
    Ready Meal Packer & Batch Manager
    2 months ago
    Full-time
    London

    Location: London Acton, NW10 Hours: 32 + hours a week - 10 - 6pm Pay: £15.50–£17.50 per hour, depending on experience Start: ASAP We are specifically looking for someone with practical experience in these areas, rather than general packing experience. We are looking for an experienced Ready Meal Packer & Batch Manager We are looking for a reliable, experienced and highly organised person to join our ready-meal production team. This is more than a packing role. We need someone who understands food production and can take responsibility for batch control, packing requirements, product identification, production dates, use-by dates and the movement of product through the packing process. You will play an important role in making sure that the right product is packed at the right time, with the correct information and full traceability. Key responsibilities • Manage and monitor daily ready-meal packing requirements., • Ensure the correct product, batch and quantity are available for packing., • Check and accurately record production dates and use-by dates., • Ensure product is correctly identified and controlled throughout the packing process., • Clearly identify and control partially packed product., • Track outstanding packing quantities and ensure they are followed through to completion., • Communicate production information clearly to the packing team., • Maintain accurate batch and traceability records., • Complete and monitor the required checks before product is released for packing or dispatch., • Ensure products are not released where information is incomplete, unclear or requires further verification., • Escalate any uncertainty regarding product status, dates, labelling or food safety., • Work closely with Production, Packing and QA to keep the operation running efficiently., • Maintain a clear and accurate audit trail of production, packing and release activities., • Ensure no product progresses through the operation beyond its approved use-by date. The person we are looking for You will ideally have previous experience in: • Ready-meal production, • Food manufacturing, • Food packing, • Batch or production control, • Food traceability and date control You will need to be: • Highly organised and methodical, • Experienced in working with food products and production batches, • Very attentive to detail, • Comfortable working with production records and packing requirements, • Able to communicate clearly with production, packing and QA, • Reliable and able to take ownership of your responsibilities, • Confident enough to stop and escalatewhen something does not look right, • Comfortable working in a busy, hands-on food production environment Good computer skills and experience using digital production records or spreadsheets would be an advantage, as we are developing a more digital system for production and packing control. Why this role is important This person will become a key link between production, packing and product release. We are looking for someone who doesn't simply complete a task, but takes responsibility for making sure the batch is correctly identified, controlled, packed and recorded from start to finish. What we offer • £15.50- £17.00 per hour, depending on experience, • Full-time position, • A key role within a growing ready-meal business, • The opportunity to help develop and improve our production and packing systems, • Training and development opportunities, • A supportive working environment, • Opportunity for increased responsibility as the operation develops We are particularly interested in candidates who have hands-on experience in ready-meal production and understand the importance of batch, date, traceability and food-safety controls.

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  • Cafe Manager
    Cafe Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    2 months ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Sales Executive
    Sales Executive
    2 months ago
    £35000–£45000 yearly
    Full-time
    London

    Role Overview Cultural Tours Ltd is seeking a motivated and commercially focused Sales Executive to support the Company's sales and business development activities. The successful candidate will be responsible for identifying and developing prospective customers, promoting the Company's travel and travel management services, understanding customer requirements, preparing suitable quotations and proposals, and converting sales opportunities into confirmed bookings. The role will also involve developing and maintaining relationships with existing customers, corporate clients and business partners, with a focus on generating new business and increasing repeat sales. Duties • Identify and develop new customers and sales opportunities for the Company's travel and travel management services., • Respond to enquiries from prospective and existing customers, assess their travel requirements and recommend suitable products and services., • Present and promote the Company's services, including flight and hotel bookings, corporate travel, tours, event and conference travel arrangements and other related travel services., • Prepare quotations and sales proposals based on customers' requirements and follow up with prospective customers to convert enquiries into confirmed bookings., • Negotiate service arrangements and commercial terms with customers where appropriate and secure new business., • Build and maintain strong relationships with existing customers and corporate clients, identifying opportunities for repeat and additional business., • Identify and approach new customer groups, sales channels and potential business partners to generate new sales opportunities., • Monitor customer demand and market developments to identify potential sales opportunities and provide relevant feedback to management., • Maintain accurate records of customer enquiries, quotations, sales activities and booking progress., • Work closely with management and the operations and travel teams to ensure agreed customer requirements are accurately communicated and delivered. Who Are We Looking For • Educated to degree level or equivalent, preferably in Business, Marketing, Tourism, Hospitality or a related field., • Previous experience in sales, business development or customer relationship management would be desirable., • Strong communication, negotiation and interpersonal skills., • Good commercial awareness and customer service skills, with the ability to understand customer requirements and identify appropriate sales opportunities., • Good communication skills in both English and Mandarin Chinese, with the ability to communicate effectively with UK and Chinese customers and business partners., • Familiarity with the Chinese market and the travel requirements of Chinese customers and businesses would be highly desirable., • Self-motivated, commercially minded, target-driven and well organised., • Able to work effectively both independently and as part of a team.

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  • Operations Manager
    Operations Manager
    2 months ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

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