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  • Customer Service Manager
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    Customer Service Manager
    1 day ago
    £38500–£42000 yearly
    Full-time
    Romford

    Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 day ago
    £38–£40 yearly
    Full-time
    Grays

    Grays (RM20) From £38,000 to £40,000 per annum Plus bonus plus amazing perks We’re looking for a confident, people-focused Assistant General Manager to support the leadership of a vibrant, fast-paced venue. Combining interactive entertainment with exceptional food and drink, this is an environment built around delivering memorable guest experiences—and you’ll play a key role in making that happen. As AGM, you’ll take ownership of your shifts, lead by example, and work closely with the General Manager to maintain high standards across all areas of the business. Complimentary access to on-site activities and 50% off food Free meals during shifts Performance-based bonus scheme Structured training with clear career progression opportunities Health cashback plan (including dental and gym discounts) Wagestream – flexible access to your earnings Referral bonus scheme Regular team socials, incentives, and recognition rewards Oversee daily operations, ensuring smooth and efficient service Lead, inspire, and develop a high-performing team Deliver outstanding guest experiences and handle any issues with confidence Drive sales, profitability, and overall venue performance Support recruitment, training, and ongoing team development Previous experience in a hospitality leadership role A hands-on leader who enjoys motivating and developing others Confidence working in a fast-paced, guest-focused environment Strong commercial awareness with a proactive, solutions-driven mindset This is an excellent opportunity to step into a key leadership position within a dynamic and growing business where energy, creativity, and career development are part of everyday life.

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  • Chef
    Chef
    6 days ago
    £28000–£32000 yearly
    Full-time
    Dagenham

    About the Role An exciting opportunity has arisen for an experienced and skilled Chef to join busy African restaurant outlets in Dagenham and Romford operating under the Tasty African Food brand. The successful candidate will play a key role in delivering authentic African cuisine while maintaining high standards of food quality, hygiene, and kitchen operations. This is not a general chef position. We are specifically seeking a candidate with proven experience in African cuisine, strong cooking ability, and the discipline required to work in a fast-paced professional kitchen environment. Key Responsibilities • Prepare authentic African dishes to a consistently high standard, • Ensure food quality, taste, presentation, and portion control are maintained, • Follow established recipes and preparation methods accurately, • Maintain high standards of hygiene, cleanliness, and food safety compliance, • Assist with stock management, food storage, and minimising wastage, • Work effectively during busy service periods while maintaining quality standards, • Support smooth day-to-day kitchen operations, • Ensure all food preparation meets company and regulatory standards, • Maintain a clean, organised, and efficient workstation, Skills & Experience Required, • Proven experience preparing African cuisine in a commercial kitchen environment, • Strong knowledge of African ingredients, dishes, and cooking methods, • Ability to prepare a variety of African meals confidently and consistently, • High level of literacy and communication skills, • Good organisational and time-management ability, • Ability to work under pressure in a fast-paced environment, • Strong understanding of food hygiene and kitchen compliance standards, • Reliable, disciplined, and hardworking attitude, • Food Hygiene Certificate preferred, What We Offer, • Competitive salary of £32,000 per annum, • Stable full-time employment, • Opportunity to work within a recognised and growing African food brand, • Professional and supportive working environment, • Career progression opportunities for the right candidate Ideal Candidate We are looking for a passionate and experienced African cuisine specialist who takes pride in delivering quality food and maintaining excellent kitchen standards. The ideal candidate must be professional, reliable, and committed to consistency and excellence. To apply, please submit your CV and details of your relevant experience.

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