Cleaning Operations Manager
18 days ago
Lincoln
About the Role We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service. You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery. Key Responsibilities • Lead, manage, and develop cleaning teams across assigned sites, • Plan and oversee daily, weekly, and periodic cleaning schedules, • Conduct regular site inspections, audits, and quality checks, • Ensure full compliance with COSHH, health and safety, and company procedures, • Manage staffing levels, including recruitment, rotas, and training, • Act as the main point of contact for clients, handling feedback and resolving issues promptly, • Monitor stock, equipment, and budgets to ensure efficient operations, • Produce regular reports on performance, standards, and compliance About You • Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role, • Strong leadership skills with the ability to motivate and manage teams, • Good working knowledge of cleaning standards, COSHH, and health and safety regulations, • Experience conducting audits, inspections, and managing performance, • Excellent communication and client-facing skills, • Organised, proactive, and able to manage multiple priorities What’s on Offer • Company Vehicle, • Opportunity to manage and shape cleaning operations across multiple sites, • Supportive working environment with opportunities for progression, • A role where you can make a direct impact on service quality and team performance Apply To apply, please submit your CV or contact us for a confidential discussion