Cleaning key jobs in United Kingdom - Page 5

Job description: We have an exciting opportunity to join our operations team as Night Site Manager. The job is based at one of our prestigious clients in central London. You will directly report to the Assistant Contract Manager and will be tasked with overseeing the entire cleaning operation. Your responsibility is to ensure operational excellence, surpassing customer expectations. This position is full time,40 hours per week, you will be expected to work Monday through Friday from 9:30 PM to 6:00 AM. Responsible for: Site based operatives. Location: 10 Northampton Square, London EC1V 0HB Job Type: Full Time, permanent contract. Key Responsibilities: • Ensure specifications are followed and any periodic work is scheduled and carried out., • Liaise with the HR team if there are any ER cases such as: investigations, disciplinary, welfare meeting, grievances, etc. Chair meetings when necessary., • Encourage cleaners on a daily basis in order to motivate and improve productivity and assist them in any way to deal with problems or issues., • Arrange cover for absent/sick cleaners or cleaners on holiday. Ensure cover cleaners are fully trained in site specification and site security etc., • Ensure site security is maintained at all times, • Work with facilities team and client to arrange for “set up cleans”, emergency cleans etc, • Employ and train new cleaners thoroughly in all aspects of site-specific Health and Safety. This is to be done in conjunction with the Company training and induction policy and maintain and submit training records for all operatives., • Direct and control all site based Health and Safety related matters, undertake risk assessments and communicate any issues or accidents to office based support team, • Arrange delivery of stores and consumables. Distribute as necessary., • Ensure store cupboards on site are clean and tidy. Ensure all cupboards are supplied with an up to date site file, a visible COSHH and colour coding poster., • Undertake appraisals of cleaning staff to assess performance., • Inform the office of any changes to your site, such as new alarm codes or names of new clients. This must be done as soon as possible so information can be updated. It is vital that a good channel of communication is maintained., • Ensure cleaners are paid correctly and on time by providing accurate cash sheets. Qualifications, Experience and Technical Knowledge: • Experience in a supervisory or leadership position in commercial cleaning., • Previous experience leading a team., • Strong command of the English language. Behavioural Skills: • Excellent customer service skills, • Communication and negotiation skills, • Attention to detail, • Good leadership skills Benefits: • Company pension, • Employee discount, • Health & wellbeing programme, • Enhanced sick pay Our Commitment to Inclusion Julius Rutherfoord & Co is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all backgrounds and encourage candidates who may not meet every requirement but believe they can add value to apply.

Non-Food Buyer Based in our support centre in Chiswick - W4 3NN Join Fuller’s and help shape the future of our pubs and hotels! Fuller's are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors. Fuller’s is family and a place where everyone belongs. We’re looking for a talented Non-Food Buyer to take ownership of sourcing all centralised non-food products and services – from crockery and glassware to laundry, cleaning, and gardening services. This is a fantastic opportunity to make a real impact by negotiating great deals, building strong supplier relationships, and ensuring our pubs and hotels receive exceptional service. What you’ll do: • Source non-food products and services that meet business needs, balancing cost, quality, logistics, sustainability, and catalogue size., • Build and maintain strong relationships with suppliers to ensure a reliable, high-performing supply base., • Collaborate with Operations, Marketing, and other teams to understand requirements and resolve issues quickly., • Negotiate contracts and pricing, conduct benchmarking, and optimise profitability without compromising quality., • Monitor supplier performance and drive continuous improvement toward service excellence and sustainability goals., • Manage pricing to control inflation, forecast risks and opportunities, and support budget planning., • Lead tender processes and deliver an 18-month rolling tender plan., • Maintain accurate records of pricing, rebates, contracts, and supplier/product information. What we’re looking for: • Previous experience as a buyer or in a similar procurement role within a multi-site business., • Strong negotiation, influencing, and relationship-building skills., • Excellent communication and attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Proactive, resourceful, and analytical with strong problem-solving skills., • Proficiency in Microsoft Office (Excel, Word, PowerPoint)., • CIPS qualification is advantageous; hospitality experience is a bonus. Why join Fuller’s? You’ll have the autonomy to make decisions, work collaboratively across departments, and play a key role in shaping our procurement strategy. If you thrive on building relationships, negotiating great deals, and delivering exceptional service, we’d love to hear from you. Apply today!

! Location: Onsite in Dartford Start date: ASAP Work Arrangement: Site-based (no remote work) Type of position: Freelance. Minimum 6 month contract with the view to extend Job Description Planet Pharma are global contract development and manufacturing organization (CDMO) that works with pharmaceutical, biotech, and consumer health companies to help develop, manufacture, and supply medicines. They’re one of the biggest players in the industry and are heavily involved in clinical packaging, commercial manufacturing, drug delivery technologies, and supply‑chain services. Job responsibilities: Quality Control Analyst responsible for performing analytical testing to support smooth and compliant production operations. This role involves conducting in‑process and composite sample analysis, reviewing and approving QC data for release, and ensuring all work aligns with GMP and EHS standards. The position requires strong analytical capability, accurate documentation, method development support, and the preparation of technical reports for internal and external stakeholders. Key Responsibilities • Conduct Quality Control testing on in‑process and composite samples using defined analytical methods and Standard Operating Procedures., • Perform analytical work within agreed timelines while ensuring full compliance with GMP and Environmental Health and Safety (EHS) requirements., • Review, approve, and report QC data to support product release, ensuring accuracy, efficiency, and adherence to cGMP standards., • Carry out a range of analytical techniques including particle size analysis, cleaning verification, FTIR, DSC, surface area analysis, and identification testing., • Support method development and validation activities, including cleanability assessments, troubleshooting, optimisation, and technology transfer., • Ensure all documentation is accurate, legible, and clearly presented in accordance with cGMP expectations., • Prepare test methods for particle size and cleaning verification analysis., • Generate analytical test reports such as Statements of Results, Certificates of Analysis, and Cleaning Certificates for internal teams or external clients. Requirements: • Completed training in PTA, CTA, PCA, MFA or equivalent pharmaceutical administrative/technical roles, • Practical hands‑on experience in quality control for pharmaceuticals and packaging materials, • Strong command of English, both written and verbal, • Highly detail‑oriented with the ability to work independently and accurately If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help! About Planet Pharma Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Restaurant Manager Din Tai Fung UK London Area, United Kingdom (On-site) Location: Central London Salary: £55,000 - £60,000 OTE annually upon completion of training (inclusive of tronc) Contract: Full-time, 48 hours per week Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK. Key Responsibilities: Business activities: • Taking responsibility for the business performance of Din Tai Fung., • Analysing and planning restaurant sales levels and profitability., • Organising marketing activities, such as promotional events and key dates., • Preparing reports at the end of the week, including staff control and sales., • Creating and executing plans for department sales, profit and staff development., • Setting budgets and/or agreeing them with senior management., • To be responsible for making forecasts, budgets and keep on top of expenses in general., • Responsible for ensuring budgets are met and performance and profitability of Din Tai Fung is optimised., • Responsible for maintaining standards of service as per Din Tai Fung way of doing things, brand values and in line with customer’s expectations., • Ensure that systems are in place for running various different shifts/ stations/ duties., • Constantly develop and evolve new ideas and standards of service., • To be responsible for general cleaning, upkeep and maintenance of the building and property. This to include areas like fire exits, staff and guest toilets etc., • Maintain and control adequate stocks of, cutlery, glassware, linen and supplies to run the operation., • To ensure high level of product knowledge in the team by the way of regular food /wine tasting., • To be able to meet and exceed guest’s expectations by anticipating their needs and complying with them., • To be able to control the service by means of maintaining a flow of customers in the restaurant Processes: • Ensure that health and safety requirements are always met., • Risk assessment, • Fire training, • To run payroll on time consistently and to maintain records of these, • Coordinating the entire operation of the restaurant during scheduled shifts., • Managing staff and providing them with feedback., • Responding to customer complaints., • Ensuring that all employees adhere to the company's uniform standards., • Meeting and greeting customers and organising table plan., • Advising customers on menu and wine choice., • Recruiting, training and motivating staff., • Responsible for communicating Din Tai Fung Values and training staff on Service Themes., • To communicate effectively and positively with the teams with regards to company’s plans, progress and performance., • To create an environment of positive thinking and trust. Communication to be consistent regardless of the person communicating it., • To set up various forums and channels of communication within the team., • To conduct support and supervision sessions every month and appraisal reviews every quarter for every staff member and the final appraisal once a year to evaluate their performance., • To maintain records of all staff training and activities conducted., • Ensure Standard Operating Procedures (SOP) are created, maintained and updated on a regular basis., • Maintaining high standards of quality control, hygiene, and health and safety., • Checking stock levels and ordering supplies., • Preparing cash drawers and providing petty cash as required., • Helping in any area of the restaurant when circumstances dictate. Skills & Experience: • Educated to degree or equivalent within a relevant subject i.e. hospitality, • Proven ability in developing and managing a restaurant and bar, • Must have an excellent knowledge of running a restaurant of a similar business, • Must be able to work on budgets and produce reports as needed., • Previous experience in organising events and functions including corporate events, • Excellent knowledge of current marketing techniques that will drive more customers to our restaurant products, • Good knowledge of IT systems in the workplace, • Knowledge of booking systems and databases, • Experience of reviewing and improving internal processes and procedures and experience of operating at high professional standards, • Experience of coaching and training team members, • To be able to communicate at all levels both in written and verbally, • Experience of working in a customer focussed role, • Experience of playing a dual role as both a team member and a team leader, • Must be able to work on own initiative, • Flexible approach to working hours, • Prepared to work as part of a high performing team, • Fluency in other languages, • First Aid at Work, • Personable personality, • Can do attitude, • Smart & clean appearance, • Positive attitude What we offer: • 30% off dining at Din Tai Fung UK restaurants., • Dining gift voucher on your work anniversary., • Nutritious meals provided during your shifts., • Personalised development plans and clear career progression within a fast-growing restaurant group., • Paid Holidays: Start with 28 days per year, rising to 32 days with continued service., • Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family., • Employee referral bonus

Title: Receptionist Location: Dartford - *must be able to travel to Maidstone/Lakeside on occasion Hours: 40 hours Salary: £25,400 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics and weekend working. Key Responsibilities and Accountabilities: This is a dual role covering both the Reception desk and Surgery. Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Receptionist duties include: • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days annual leave per year, • Pension scheme, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6 week rota Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Love to work at Lily’s Kitchen? What we’re after: - Master Data Analyst (12 month FTC) Reporting Line: - Systems Manager Lily’s Headquarters: - Goodge Street, Fitzrovia (with hybrid working between the office and working from home) Equality and Inclusivity at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Location: - This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and the rest of the time working from home. Your Lily’s Kitchen Promise – Pets, People & Planet:- Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - How will I make a difference? You will: - • Ensure master data integrity in key systems as well as maintaining the processes to support the data quality, • Assist in data management, governance, and data quality of master data requirements with related departments to ensure functional master data integrity across the operation is consistent and meets business requirements., • Work closely with business stakeholders to coordinate and document master data needs & to create suitable end-to-end concepts, • Help solve operational issues by analysing the root causes and supporting the implementation of solutions based on the master data framework, • Learn to understand the business relevance of existing & new data requirements and ensure proper implementation across systems, • Conduct data cleaning to rid the system of old, unused data, or duplicate data for better management and quicker access, • Create data reports and conduct regular master data audits, • Take into consideration our social and environmental goals within every aspect of the role be that transparency on our ethical policies and procedures with customers, focus on recyclability and reducing our carbon impact How will I be successful? • Know-how in MS Office, particularly Excel, • Experience in data entry, preferably in a bookkeeping environment, • Excellent networking and communication skills, • Good analytical and problem-solving skills, • Passion for being organised and self-starting, • Knowledge of Oracle NetSuite an advantage Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about. Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now one of the leading brands in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. Our Values. We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. Our People. We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

The Opportunity Want to make a real impact in a fast-paced, high-growth company? To work in a dynamic environment where your insights drive strategy and performance? You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of our business reporting and analytics across key functional areas - ensuring Safetykleen continues to evolve and excel in meeting the future needs of our customers' and supports our vision of making our planet Safer and Kleener! As a key member of our Reporting & Analytics team, you will design and manage scalable analytical models, dashboards, and KPI reports that empower our leadership team with clear, actionable insights. About You You’re someone who’s driven by impact and thrives in a fast-paced, ambitious environment where your work directly influences business strategy. • With a background in business analytics and a solid track record of delivering insightful reports, you bring both technical expertise and strategic thinking to the table. You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE), and experience with Microsoft Fabric is desirable. Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You’re collaborative, inquisitive, and ready to take on high-profile projects that offer professional development, European travel, and the opportunity to make a tangible impact. About Us At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do. The Package • £60,000 - £65,000 salary per annum., • Company Bonus., • 30 days holiday plus Bank Holidays., • 5% Contributory Pension scheme., • Family Life assurance of 3 times life cover salary., • Private healthcare scheme from day 1., • Enhanced maternity and paternity pay., • Cycle to work scheme., • We provide support and access to a range of internal and external courses to help and progress your career with us., • Employee recognition program., • Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership – and Gymflex., • Taste Card Membership discount., • Discount and cashback at many retailers., • Employee Assistance Program with 24/7 confidential helpline support for employees. Into the Detail Business Reporting & Analytics Ownership: • Take full ownership of business reporting and analytics requirements across key functional areas., • Ensure KPIs and performance measures are defined at a granular level, aligned with ERP implementation and evolving business needs., • Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them., • Become a Subject Matter Expert in functional areas to deliver actionable insights and drive continuous improvement., • Build analytical data models that support a flexible and scalable reporting approach., • Ensure all reporting is built on common group standards, consistent data, and a shared methodology., • Lead and enable data resources across the wider Safetykleen organisation., • Work with local market Data Analysts to promote a common approach to analytics while adapting Group views to meet local needs when necessary.

Regional Operations Manager | London Are you an experienced operations leader with a background in Commercial Estate Soft Service Delivery? We’re looking for a Regional Operations Manager to oversee service delivery across a portfolio of high-profile, blue-chip client sites in London. This is a fantastic opportunity to step into a strategic leadership role where you’ll drive performance, lead multi-site teams, and play a key part in maintaining exceptional client standards. 🔧 What You’ll Be Doing • Leading security, specialised high service cleaning and soft services operations across multiple sites, • Driving service excellence and ensuring compliance with H&S and quality standards, • Managing financial performance and contract profitability, • Developing and supporting regional management teams, • Building strong client relationships, • Supporting business growth and tender processes ✅ What We’re Looking For • Proven multi-site operational leadership experience, • Strong commercial awareness, • Experience working within high-profile or blue-chip environments, • Excellent people leadership and communication skills, • Sound understanding of H&S and employment practices, • Willingness to undergo BS7858 vetting ⭐ Desirable NEBOSH | IOSH | BICSc | SIA Licence 🎁 What’s In It For You? • 24/7 GP access for you & your family, • Mental health & wellbeing support, • Cycle to Work scheme, • Financial & legal advice This is a great opportunity for driven, experienced candidates who are looking for the next chapture in their career. Working across high end client sites, driving opportunity and high standards of service across all areas. Candidates will not only need proven Estate experience but also hold a strong ability to engage with clients, senior team members and motivate / support your site teams. Contact me now for the further information.

💎OPERATIONS MANAGER 📍 LONDON ✨SHOPPING CENTRE We are working exclusively with Get Living on a rare opportunity at the £4bn regeneration of Elephant & Castle. They’re looking to appoint a hands-on, proactive and strategic Operations Manager to support the General Manager in launching and mobilising the retail side of this brand-new mixed-use development, through to practical completion and beyond. This is very much a boots-on-the-ground role. The site isn’t live yet, so this isn’t about incremental improvements, it’s about building operations from the ground up, bringing ideas, solving complex challenges, and helping define how the development will actually run day to day. This role will suit someone who thrives in fast-moving, high-change environments, can think on their feet, adapt quickly, and bring structure to ambiguity. You’ll play a critical role in: • Mobilising and launching a major mixed-use asset, • Onboarding and embedding new operational teams, • Supporting tenant fit-outs and coordinating across residential and commercial functions, • Acting as a confident, credible point of contact for tenants, • Delivering a true five-star customer experience from day one, • Crisis Management THE ROLE BREAKDOWN... This senior-level position is responsible for ensuring the asset operates to best-in-class standards, optimising building performance, tenant satisfaction, compliance, and cost efficiency across the estate. YOUR KEY RESPONSIBILITIES... • Lead day-to-day operational mobilisation of the development pre- and post-launch, • Manage contractors and service partners across security, cleaning, maintenance and compliance, • Onboarding teams, • Ensure health & safety, statutory compliance and lease obligations are met, • Oversee service charge budgets, reporting and cost control, • Establish robust systems, processes and record-keeping from inception, • Build strong relationships with occupiers, asset managers, developers and investors, • Respond effectively to incidents, crises and operational challenges in a live public environment, • Tenant Liaison ESSENTIAL SKILLS AND EXPERIENCE... 5+ years’ senior-level experience in operations or facilities management, ideally within large-scale retail, commercial or mixed-use environments • Proven experience managing complex assets and operational teams at a leadership level, • Strong commercial acumen with a track record of driving efficiency, innovation and long-term value, • In-depth knowledge of building systems, contractor management, lease obligations and health & safety legislation, • Financial literacy, including service charge budget management and reporting, • Experience delivering maintenance services in a busy, public-facing environment, • Experience managing security, cleaning and maintenance teams, • Strong organisational skills, including setting up and administering detailed record-keeping systems, • Ability to work independently, meet tight deadlines and remain calm under pressure, • Excellent communication and stakeholder-management skills, • Flexibility to adapt working patterns to meet the demands of a dynamic mixed-use environment WHY APPLY? Opportunities like this don’t come around often. You’ll be joining one of the UK’s most ambitious regeneration projects at a defining moment - with real influence, real autonomy, and the chance to leave a lasting operational legacy. Salary upto £70,000k for the right candidate * Please note, I am only accepting applications from candidates who have operational experience within shopping centres* 👉Please apply via the link or send your CV directly to me

Commissioning Compliance Manager (Mechanical Bias) 📍 Location: London or Northampton 💼 Permanent Position 💰 £50k-£70k + Car/Allowance + Excellent Benefits I’m currently working with a well-established, building services contractor who is looking to appoint a mechanically biased Commissioning Compliance Manager to join their growing team. This is an excellent opportunity for someone from an HVAC commissioning or mechanical project background who is looking to step into a more compliance-focused role. You’ll be working closely with a Senior Commissioning Compliance Manager, gaining exposure to high-profile projects while building your technical and leadership capability. The Role This position will see you supporting the mechanical commissioning compliance function across live projects, ensuring systems are delivered, tested and handed over in line with regulatory and client standards. Key responsibilities include: • Supporting compliance and commissionability reviews across all mechanical systems, • Providing technical support to project teams throughout procurement and construction, • Assisting in developing and tracking commissioning programmes, • Coordinating with the Electrical Compliance Manager to develop power-on schedules and identify E-to-M dependencies, • Reviewing technical documentation including TCPs, testing & commissioning certificates and technical submissions, • Conducting site inspections and identifying non-compliance or risk areas, • Supporting factory acceptance testing (FAT), witnessing and system demonstrations, • Witnessing commissioning activities in line with codes of practice and securing client sign-off, • Ensuring integrated systems testing documentation is in place (C&E, power outage testing, Home Office validation etc.), • Supporting environmental and specialist testing where required What We’re Looking For • Minimum 5 years’ experience within the Building Services sector, • Background in HVAC commissioning or mechanical project delivery, • Strong understanding of ventilation and hydronic systems, • Knowledge of chilled water, heating, ventilation and public health services, • Familiarity with flushing, cleaning and water treatment processes, • Solid understanding of commissioning procedures, testing and balancing, • Ability to interpret mechanical drawings and specifications, • CSCS Blue Card (minimum), • Building Services qualification (HNC / HND / NVQ or equivalent), • Competitive salary (dependent on experience), • Company car or car allowance, • 25 days holiday (increasing to 30 with service) + bank holidays, • Private healthcare and life insurance, • Pension with 5.5% employer contribution, • Enhanced maternity, paternity and adoption policies, • Flexible holiday scheme, • Travel expenses covered where applicable

Hospitality Placement (SANDWICH YEAR) Trainee - London Are you ready to kick-start your career in hospitality with hands-on experience, skills development, and the chance to work alongside industry professionals? Join us at PPHE’s exciting new Aspire Placement Programme and embark on a journey that will set you up for success in the world of hospitality. This is the perfect opportunity for students about to do a sandwich year between their studies, to gain invaluable experience in hotel operations and play a key role in delivering memorable guest experiences as a Hospitality Placement Trainee. During your 10-12 month placement, you'll have the opportunity to immerse yourself in the heart of hotel operations. Your focus will be in one of these key departments: • Front Office: Assist with front desk operations, from check-ins and check-outs to guest inquiries, helping ensure a seamless arrival and departure for our guests., • Food & Beverage: Get involved in the action! Take orders, serve meals, and make sure every guest enjoys their dining experience to the fullest., • Meetings & Events: Play a vital role in coordinating events and conferences, making sure every detail is executed to perfection., • Housekeeping: Support the housekeeping team in maintaining the pristine cleanliness and organization of guest rooms and public areas, ensuring comfort for all. About you: • You are currently studying towards a hospitality degree, • You are available for the 10-12 month placement duration, • Able to be based in London for the programme - we do not offer accommodation, • You’ll need to be ambitious, adaptable, and passionate about delivering exceptional guest service., • Go above and beyond to meet guest needs and solve any challenges., • Collaborate with a wide variety of teams, ensuring smooth operations and a seamless experience for all guests. Benefits of working with us: • Salary: £12.71 per hour, • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan This is more than just a placement, it’s your opportunity to build your future in the exciting world of hospitality, and we can’t wait to see what you’ll bring to the table. Apply now and advance your career with us at PPHE!

Data Analyst – Private Credit Intelligence (Forecasting & Simulation Support) Location: London (Hybrid) Salary: £45,000 – £55,000 + Benefits (plus meaningful equity participation) Start Date: ASAP About the Opportunity: We’re recruiting on behalf of an ambitious, high-growth organisation building an intelligence platform for private credit — turning large-scale, real-world financial behaviour into forward-looking insight for fintechs and investors. This is a Master’s-level Data Analyst role for candidates with up to 2 years’ experience post-Master’s. You’ll sit close to the core analytics and modelling roadmap—supporting forecasting and simulation work through high-quality datasets, scalable reporting, and reliable pipelines—while also owning key BAU data and reporting responsibilities. What You’ll Be Doing: • Owning BAU analytics and reporting: recurring KPI packs, portfolio/credit performance reporting, trend analysis, and stakeholder updates, • Building and maintaining clean, analysis-ready datasets from messy real-world sources (portfolio, transaction, performance, behavioural and macro/market inputs), • Supporting forecasting/simulation initiatives by:, • Preparing modelling tables, features, and cohort definitions, • Producing validation checks, back-testing support, and monitoring metrics, • Documenting assumptions and ensuring outputs are reproducible, • Developing scalable data workflows in SQL + Python (ingestion, cleaning, transformation, QA), • Improving data quality: reconciliation, anomaly detection, root-cause analysis, and automated checks, • Building and maintaining dashboards for multiple stakeholders, ensuring data is accurate, timely, and clearly presented, • Collaborating with data science/engineering to push reliable datasets into production and reduce manual effort What We’re Looking For: • MSc completed in a quantitative discipline (e.g., Data Science, Statistics, Mathematics, Computer Science, Physics, Econometrics, OR), • 0–3 years professional experience post-Master’s in a data analyst / analytics role (internships/placements welcome in addition), • Strong SQL skills and confidence working with relational data and large datasets, • Strong Python for analysis/automation (pandas, NumPy; good coding hygiene), • Essential: Dashboarding experience in Power BI, Tableau, or Looker (building and maintaining stakeholder-facing dashboards), • Solid understanding of analytics fundamentals: data cleaning, joining/aggregation logic, basic statistics, and QA approaches, • Comfort working in a fast-paced environment with a mix of BAU and project-based work, • Clear communication skills and a proactive, process-improvement mindset, • Full right to work in the UK (visa sponsorship not available) Desirable (Not Essential): • Exposure to credit / lending / risk / portfolio datasets, • Time series familiarity (trend/seasonality, cohorts over time, monitoring), • Experience with data tools such as dbt, Airflow, Snowflake/BigQuery/Databricks (or similar), • Experience creating automated data quality frameworks or reconciliation checks Benefits: • £45,000 – £55,000 salary, • Hybrid working in London, • Strong benefits package (details shared during process), • Meaningful equity participation, • High-impact role working with real-world private credit data and a product-led roadmap How to Apply: Please apply with your most up-to-date CV and I’ll be in touch ASAP to arrange an initial call and share further details.

About the Role A venture-backed TechBio company in London is hiring a senior-level epidemiologist / RWE programmer to help build the future of data-driven drug development. You’ll join a team that’s rethinking the traditional model - developing internal tools, working directly with biopharma partners, and applying real-world evidence to accelerate drug development. This role combines scientific depth with software fluency. It’s ideal for someone who thrives at the intersection of health data, analytics, and product-led strategy. Key Responsibilities • Design and analyse non-interventional studies, including regulatory-grade and exploratory projects, • Collaborate with engineering to build internal tools that support and scale RWE applications, • Engage with external partners to guide RWE strategy and deliver high-quality outputs, • Translate complex data into actionable insights for internal stakeholders and regulators, • Lead protocol and SAP development, contribute to CSRs and publication strategy, • Apply modern causal inference techniques to support study validity and robustness Ideal Candidate • MSc in Epidemiology, Pharmacoepidemiology or Health Data Science, • Strong coding skills in R or Python, • Experience delivering end-to-end observational studies using real-world datasets, • Proficient in study design, regulatory writing (protocols, SAPs, TFLs, CSRs), • Knowledge of coding systems (ICD, SNOMED, GPI, HCPCS) and RWD sources (claims, EHR, registries), • Familiar with regulatory trends around pragmatic trials, external control arms, and synthetic cohorts, • Skilled in handling and cleaning messy, multimodal data, • Confident using methods such as propensity score matching, IP weighting, and IV analysis, • Excellent communication skills with the ability to distil complex findings for different audiences Bonus Experience • Prior work in a startup, biotech or agile CRO, • Hands-on work with MarketScan, Flatiron Health, or Premier datasets, • Understanding of product development processes in tech-enabled life sciences companies This is an opportunity to join a company that’s not just running studies, but building the future of drug development infrastructure. If you’ve got the technical depth, strategic mindset and coding fluency to back it up - get in touch. London or Dubai (2 days per week) £70,000 - 90,000 + equity Unlimited holidays

Facilities Manager ( Hard Service Bias) Landmark Building London We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies. Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people. This role is an opportunity to really show what you can do and genuinely add value to a role, make it yours Responsibilities: Facilities Management • Management, planning, and benchmarking of all contracts, vendors, and services for the London office and other locations, as required (currently Geneva), including but not limited to:, • Preventive and Reactive Maintenance of hard services, via 3rd party vendor(s), including but not limited to: HVAC, plumbing, electrical and other office plant equipment., • Management of adequate soft services such as cleaning contractors., • Act as a first point of contact for Landlord and Building Management Agents on managing cost, quality of services provided to the client and coordination on facilities-related projects., • Demonstrates strong influencing and negotiation skills when needed with Landlord and Building Management to resolve facilities / building / services issues for the client with the aim to achieve solutions that are appropriate for the client., • Project Management and planning of facilities related works is a must, including the coordination of the annual Building Black Out Testing., • Management of clients Critical Business Infrastructure (CBI) with key goals on minimizing client downtime /identifying & reducing operational risks. Set up of ad-hoc controls and metrics to monitor performance., • Space Planning and project management, • Office budget tracking and planning including cost optimization planning., • Responsible for managing annual OPEX & CAPEX budgets, • Health and Safety(H&S) , Ensure compliance with legislative, Client health, safety, and environmental requirements. Person Specification • 5+ years in a Facilities Management position, ideally within a Financial and/or Professional Services firm, with strong facilities technical experience., • The Candidate must possess a working knowledge of maintenance and operation of facilities plant systems including but not limited to BMS, HVAC, UPS, Transfer Switches, Electrical Systems, • Access / knowledge of a network of trades / vendors as it relates to addressing facilities matters that may arise from time to time that cannot be addressed internally. Sound like you? then please get in touch! My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA. If you need any reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please contact us on for assistance

Location: Imperial College London Campuses (South Kensington, White City & Hammersmith) Hours: Monday to Friday, 08:00–17:00 (or 07:00–16:00) The Role Dalkia is seeking an experienced Water Hygiene Supervisor to support our Imperial College London contract, delivering water hygiene and water treatment services across a large, complex, 24/7 academic estate. This role combines hands-on technical expertise with supervisory responsibility, with a strong focus on cooling tower compliance. You will ensure all water systems are operated and maintained in line with ACOP , while managing PPM and reactive works and maintaining audit ready documentation. Key Responsibilities • Lead all cooling tower operations, ensuring statutory compliance, monitoring, sampling, cleaning, disinfection, and chemical control., • Plan and oversee water hygiene PPM and reactive works across cooling towers, domestic hot and cold water systems, and closed systems via CAFM., • Review laboratory results, identify non-compliance or risk, and implement corrective actions., • Maintain site logbooks, records, and reports to audit-ready standards and support audits and inspections., • Supervise operatives and apprentices, coordinate specialist contractors, and provide technical guidance., • Ensure full compliance with health, safety, and Dalkia QSHE requirements while maintaining strong client relationships. Skills, Experience & Qualifications • Strong technical knowledge of cooling towers, water hygiene, and water treatment, with in-depth understanding of ACOP L8, HSG274, and BS8580., • Proven experience in a water hygiene or water treatment role within a commercial, academic, or healthcare environment., • Experience supervising staff and managing specialist contractors., • Relevant water hygiene or water treatment qualifications (e.g. City & Guilds / Legionella Control / L8 awareness); IOSH Managing Safely preferred., • Confident communicator, organised, and able to work effectively under pressure. What we offer: · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! • Overtime availability, • Matched pension, • Life Assurance & Private Medical Insurance (after 12 months), • Flexible benefits including retail discounts, electric car scheme, wellbeing support, • Recognition & referral bonus programmes, • Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Building Manager Up to £67,000 Site Based near Liverpool St. Overview: We are seeking an experienced and proactive Building Manager to take full operational responsibility for a high-quality commercial building in a prime central London location. The successful candidate will ensure the building is managed to the highest standards of safety, service, and presentation, while delivering an exceptional experience for occupiers and visitors. This is a client-facing role requiring strong technical knowledge, excellent communication skills, and the ability to manage multiple stakeholders and service partners effectively. What We Offer: • Competitive salary up to £67,000, • Opportunity to manage a prestigious commercial building, • Supportive and professional working environment, • Long-term career development opportunities Key Responsibilities: • Take overall responsibility for the day-to-day management of the building, • Ensure the property is operated in compliance with all statutory, health & safety, and environmental requirements, • Oversee planned and reactive maintenance, ensuring minimal disruption to occupiers, • Maintain high standards of presentation across all common areas, • Act as the Responsible Person for the building, • Manage fire safety systems, risk assessments, and emergency procedures, • Ensure all compliance documentation is up to date and auditable, • Lead incident management and reporting where required, • Appoint, manage, and review performance of all service contractors (M&E, cleaning, security, landscaping, etc.), • Manage service contracts, KPIs, and SLAs, • Control budgets and approve invoices in line with agreed financial controls, • Build strong relationships with occupiers and their representatives, • Act as the primary point of contact for building-related matters, • Coordinate occupier communications, including planned works and building updates, • Support tenant fit-outs and moves in line with building procedures, • Assist with preparation and management of service charge budgets, • Monitor expenditure and identify cost efficiencies where possible, • Prepare regular management reports for clients and stakeholders, • Support sustainability initiatives and environmental targets, • Identify opportunities to improve operational efficiency and occupier experience, • Keep up to date with industry best practice and legislative changes Skills & Experience Required: • Proven experience as a Building Manager or Senior Facilities Manager within a commercial office environment, • Strong knowledge of building services, health & safety, and statutory compliance, • Experience managing service charge budgets and contractors, • Excellent communication and stakeholder management skills, • Highly organised with the ability to prioritise and problem-solve, • IOSH, NEBOSH, or equivalent health & safety qualification

Who are UNTIL? We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. We currently operate three central London clubs, Soho, Liverpool Street and Marylebone. We have have a new club opening in Canary Wharf in March 2026 with plans to expand further. Things are about to get even more exciting! What you’ll do We are looking for full-time Community Associates based in Soho and Liverpool Street. Please note - shifts are 5.45am - 1.30pm or 1.30pm - 9.30pm therefore you must be able to get to Central London for these times. This role is 5 days per week including two Saturdays per month. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, deliver exceptional service, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: • Deliver Best-In-Class Service - be a client relationship expert and welcome members and guests with genuine warmth and care. Use your intuition to be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. Learn about UNTIL services and be able to instinctively answer queries, • Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, coordinating with colleagues, contractors and cleaning team to resolve issues. Keep up to date with how our proposition evolves in order to educate members., • Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Build strong emotionally connected relationships with members enabling you to deliver an intuitive service. Actively seek member feedback to improve our services and their experiences. What we’re looking for We look for warm and welcoming people who are adaptable, courageous, innovative, and goal-oriented to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…a positive outlook with an ability to build authentic relationships. • A track record and passion for delivering outstanding customer service., • Great communication skills with the ability to adapt your style accordingly depending on the individual need. Genuinely connecting with our members, while guiding them on the experiences available., • Working collaboratively to deliver exceptional service., • Efficient, organized, and able to plan whilst having the flexibility to be able to respond to last-minute requests., • A strong team player but also someone who demonstrates initiative and can work autonomously., • Excellent verbal and written communication skills., • IT system literate and confident with Microsoft Office applications. Previous experience using a clientele tool e.g., Salesforce, Hero or Hubspot would be advantageous., • An affinity with the UNTIL brand - someone who deeply believes in the power of wellness and health. What we offer • Starting salary of £27,000 increasing to £29,000 after six months’ service, • 25 days annual leave + bank holidays, increasing by 1 day for each year of service (up to a maximum 30 days), • Birthday day off, • Private healthcare with Vitality, • Perkbox benefit platform, • Access to our gym space during off peak hours, • Member credits redeemable against any of our practitioners We are committed to ensuring equality, diversity and equity across all of our recruitment practices and we encourage applications from individuals from underrepresented backgrounds. We believe that strength lies in differences, not similarities; we recognise the unique perspective everyone contributes to our team.

Night Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Night Manager, you will receive: • Salary: Competitive plus great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Night Manager who: • Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions, • Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire, • Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members, • Be proficient with Microsoft Office and have excellent knowledge of Opera, • Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm), • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care, • With previous experience as a Night Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Address: Town Hall, Bidborough Street, London WC1H 9AU Job Role: Senior Event Manager Reporting to: Operations Director Position Overview We are seeking a highly organised and operational Senior Event Manager to join our team. The successful candidate will be responsible for planning, coordinating, and delivering exceptional events across our venue spaces. This role requires a detail-oriented individual with excellent organisational and communication skills, a passion for hospitality and events, and the ability to create memorable client and guest experiences. The Senior Event Manager is a key member of the operations team and integral to the planning and delivery of successful events whilst maintaining a high standard of customer service and compliance throughout. Key Responsibilities • Support clients in the planning, coordination, and delivery of events from initial enquiry through to post-event evaluation., • Work closely with the sales team to ensure efficient and detailed client handover meetings takes place in a timely mannerLiaise with clients and the sales team to understand the clients objectives, requirements, budget, and support in translating these into detailed event proposals., • Produce event schedules, function sheets, floor plans, and logistical documentation to ensure smooth execution., • As part of the operational team, work closely with sales, catering, and technical teams to ensure all elements of the event are delivered to the highest standard., • Offer general guidance and assistance to all team members on all matters arising, • Manage suppliers and contractors, including negotiating terms and overseeing their on-site work., • Management of booking event staffing based on event requirements with preferred venue suppliers i.e. security, cleaning, porters, • Conduct site visits and client meetings to review progress, confirm details, and build strong relationships., • Provide on-site event management and act as the key client contact throughout the planning phase and event delivery., • Ensure all health and safety, licensing, and compliance requirements are met., • Monitor budgets, track expenditure, and deliver events within agreed financial parameters., • Gather client feedback and prepare post-event reports to support continuous improvement., • Keep up-to-date with industry trends, competitor activity, and new event formats., • Ensure a continued and confident presence at internal communication meetings including;, • Weekly function sheet meetings, • Weekly sales workshop meetings, • Weekly internal operations meetings Qualifications & Skills • Proven experience in event planning, coordination, or management within the events, hospitality, or venue industry – minimum 5 years., • Strong operational management skills and knowledge., • Knowledge of facilities management., • Strong organisational skills with the ability to manage multiple events and deadlines simultaneously, • Ability to confidently and proactively problem solve with a solution driven mindset., • Excellent communication, negotiation, and client-facing skills., • High attention to detail and a creative approach to problem solving., • Proficiency in event management tools, CRM systems (HubSpot), Gmail, and Microsoft Office Suite., • Strong customer service mindset and passion for delivering memorable experiences., • Ability to remain calm under pressure and work effectively as part of a team. What We Offer • Competitive Salary & Benefits: Including performance-related bonuses., • A Dynamic Work Environment: Be part of the team delivering events in one of London’s most exciting multi-use venues., • Career Growth: Opportunities to lead high-profile events and work with some of the industry’s leading brands and clients.

The Events Coordinator for Knotel at Old Sessions House will play a crucial role in leading and managing the external event schedule at Old Sessions House, our corporate members club business. You will be responsible for overseeing the execution and delivery of a variety of events, ranging from conferences, weddings, dinner parties and celebrations for 10 people right up to 400. They will depend on you for attention to detail, having the foresight to spot possible problem areas in events and being an expert problem solver under pressure, allowing for smooth events that wow our customers. The ideal candidate will possess exceptional organisational skills, strong attention to detail, and the ability to multitask in a fast-paced, high-end environment. Key Responsibilities: ● Collaborate with the events team to coordinate external events, including weddings which form a significant and high-profile part of our annual programme, providing a world-class level of service with smooth operational execution, ranging from hosting company off sites to delivering full house production. ● Lead with a troubleshooting mindset. If an unexpected issue arises, you will be the point of contact for solving it and ensuring the customer's event continues to run smoothly. ● Coordinate with internal departments to ensure proper setup, staffing, and support for each event. Ensure external services inclusive, cleaning, security and furniture removal are organised and booked. ● Communicate effectively with the customer in order to capture and execute on their needs as best as possible. ● Invoice and ensure deposits and payments are made in a timely manner. ● Create detailed and accurate event function sheets to ensure cross functional teams have visibility around expectations and event timeframes. Accountable to ensuring cross functional teams are aware of support needed for seamless execution. ● Oversee event execution from start to finish. Working closely with the back of house team to ensure the house is reset to a high standard post event. ● Provide post-event evaluations, analysing feedback from members and staff, and external clients, and identifying areas for improvement. ● Conduct house tours with all prospective clients. ● Work with the events team to track all events enquiries on the CRM board daily. Qualifications: ● Bachelor's degree in Hospitality Management, Event Planning, or a related field is preferred. ● Proven experience in event coordinating preferably in a high-end hospitality, members club, or luxury hotel environment. ● Strong knowledge of event planning principles, including logistics, vendor management, and on-site coordination. ● You thrive when hosting people. ● Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously while maintaining attention to detail. ● Exceptional interpersonal and communication skills, with the ability to interact effectively with members, staff, and external partners. ● Strong problem-solving skills and the ability to handle unforeseen circumstances with grace and professionalism. ● Must have flexibility to work regular evenings, weekends, and holidays as required by the event schedule. ● Knowledge of health and safety regulations and risk management practices related to events. Benefits: ● Competitive salary and benefits package. ● Opportunities for professional growth and development. ● A dynamic and collaborative work environment. ● Access to networking events and industry-related activities. ● The chance to be part of a vibrant and innovative company.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product., • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals., • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs., • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue., • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers., • Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable, • Qualified in any alternative wellness practice, • Commercially (targets and results) focused, • Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

• Business: emap, • ___: Money Marketing, Mortgage Strategy, Headlinemoney, Property Week, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £34,000 DOE + 10% Bonus About the Company: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions. Overall Purpose of the Role: As an Event Manager you are part of an enthusiastic and busy event operations team, running conferences, exhibitions, bespoke business events and award ceremonies. Your role is key to the successful execution of our events portfolio. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail to deliver industry-leading events. Your aim is to produce commercially successful events that create quality business engagement for clients, enhancing and strengthening products and brands involved. emap brands rely on high-quality events, and close relationships with the industries they operate within. As an Event Manager your role is at the forefront of those relationships, both internally and externally. This is a collaborative role that is both fast paced and challenging while also being social. Responsibilities: • Managing a portfolio of pre-defined leading industry awards and conferences on time, below budget and to the required standard – ensuring that brand values are met., • Managing P&L/budgets for individual events with a focus on value for money and on maximising the contribution to the wider business., • Tracking and monitoring P&L of individual events – including revenue, costs and profit., • Demonstrating thorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten., • Building cross-functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, and negotiating to ensure the best value is achieved., • Managing customer relationships with critical and strategically important sponsors, speakers and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive and exceeds expectations. Collating customer feedback and identifying areas for improvement., • Fulfilling partnership deliverables with attention to detail to maximise return on investment., • Analysing year-on-year performance and leading or participating in event debrief discussions, identifying future trends or improvements., • Identifying areas for event growth and future opportunities for brands., • Proof reading content throughout the event process., • Coaching and mentoring junior team members to ensure that the whole team is working to emap standards, values and processes., • Taking ownership of, and demonstrating accountability for, all logistical elements of the allocated events., • Scheduling and implementing event timelines and planning cycles according to the planning framework, ensuring all deadlines are adhered to., • Managing and assisting with the full awards entry process., • Managing awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs., • Communicating with speakers and hosts pre-event, and on site. Collating presentations, headshots and bios, and co-ordinating AV requirements., • Regularly updating and cleaning event databases in accordance with GDPR rules., • Accurate and regular reporting upwards of revenues, profits and KPIs vs targets, recording weekly entries and shortlist conversion rates. Reporting in project meetings and monthly., • Communicating regularly and coherently all relevant information and key developments to line manager and full project team., • Working with AV providers to create first-class full-scale event production. Collating shortlists, winners and sponsors’ content to create awards presentations, etc., • Liaising with event venues on menus, final numbers, specific event requirements and function sheets., • Producing risk assessments and collating health & safety documentation from all third-party suppliers., • Working with the Marketing and Editorial teams to deliver on-brand digital and print collateral, including proofing and testing event websites, ensuring all event content is brand aligned and meets guidelines. Skills and Experience: • Relevant demonstrable experience of working in a similar events role, preferably in a B2B environment., • Experience of delivering full-scale events − through the complete event life cycle, from conception to delivery., • Demonstrable knowledge of managing costs within a budget., • Excellent negotiation skills., • Experience of risk assessments/health & safety/contingency planning., • Client management experience preferred., • Excellent organisational and administrative skills., • Exceptional interpersonal and communication skills., • Experience of working under the pressure of conflicting priorities., • Experience with CMS platforms, such as Evessio, beneficial., • Advanced in Microsoft Office. Core Competencies: • Exceptional verbal and written communication, with strong negotiation skills., • A strategic thinker with excellent planning and organisational skills., • The ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines., • Commercially focused with a strong understanding of finance, P&L statements and budgets., • Able to read and interpret data effectively., • Takes a creative approach to everyday challenges., • Ability to multitask effectively, and prioritise a high-volume workload across multiple projects., • Can demonstrate sound judgement with the ability to interpret and analyse complex and sensitive information., • A team player, but secure working independently and on own initiative., • Proactive and confident. Not afraid to constructively challenge ideas, where appropriate., • Confident at building strong working relationships both internally and externally., • Flexible with working hours in the lead-up to events, based on needs of the business. Personal Attributes: • A confident and enthusiastic event professional., • Organised and resourceful., • Self-motivated, self-sufficient and accountable., • Deadline driven and results orientated., • Team player., • Has sharp attention to detail., • Adaptable and flexible. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

About Wave Antiques Based in the heart of Hatton Garden, Wave Antiques is an independent, design-led jeweller with five generations of expertise. We curate and create antique and fine jewellery, combining historic pieces with modern craftsmanship and a warm, contemporary client experience. Accuracy, care, and discipline underpin everything we do. This role ensures that every piece is correctly recorded, tracked, and handled as it moves through the business. Role Overview We are seeking a day-to-day owner of Jewellery Operations & Client Services for our jewellery stock, systems, and quality checks. This is a practical, detail-driven role. You will be responsible for maintaining accurate records across all systems, ensuring each item’s condition and status is known at all times, and coordinating repairs, shipping, and preparation for sale. The role suits someone who is methodical, reliable, and takes pride in precision. In a business selling high-value, one-of-a-kind pieces, operational accuracy is non-negotiable. Key Responsibilities Stock and Product Management · Maintain accurate and up-to-date product records across Shopify and internal systems. · Add and update product details including materials, measurements, pricing, and condition notes. · Track stock movements and ensure availability is always clear and reliable. Quality Control and Workshop Coordination · Check each item before listing, shipping, or presentation to clients. · Manage items requiring resizing, repair, cleaning, or restoration. · Coordinate with the workshop and track progress through to completion. Shipping and Logistics · Prepare and ship high-value jewellery with appropriate care, insurance, and documentation. · Manage inbound and outbound deliveries and maintain accurate records. Client Services and Operational Support · Respond to client enquiries across email, website chat, and social platforms in a clear and professional tone. · Provide accurate information on availability, condition, and timelines. · Coordinate appointment administration and client updates on repairs or shipments. · Ensure all systems reflect the real-time status of each item and support the showroom team with reliable information. Skills and Experience Essential · Experience in stock administration, operations, or product coordination. · Strong attention to detail and a disciplined approach to record-keeping. · Comfortable working with digital systems such as Shopify, databases, and spreadsheets. · Organised and dependable, with the ability to manage multiple items and priorities. · Clear, professional written communication. Desirable · Experience working with jewellery, luxury goods, or high-value physical products. · Familiarity with repairs, resizing, or workshop coordination. · Experience handling insured or secure shipping. Personal Qualities · Precise, calm, and reliable. · Takes ownership and follows tasks through properly. · Comfortable working with responsibility and trust. · Cares about quality and standards without needing supervision. What We Offer · A competitive salary, dependent on experience. · The opportunity to work closely with rare and valuable antique and vintage jewellery. · Training in gem identification and the fundamentals of antique jewellery. · A supportive, close-knit team with high standards and clear expectations. To Apply Please send your CV and a short note explaining your experience and interest in the role to . Shortlisted candidates will be invited to meet the team and discuss how they approach accuracy, organisation, and quality in a high-value environment.

The role Position: Operations Manager (Gas) Contract type: Full Time - Permanent Reporting to: General Fleet Manager – Operations (Wet) Location: London - Office based 5 days per week Overview of role We are seeking an experienced Operations Manager to oversee the efficient operations of our LPG fleet. The ideal candidate will have sailed to Chief Officer (C/O) or Captain on LPG Tankers and possess strong shore-based operational experience. In this shore-based role, you will apply your maritime expertise to manager fleet operations, ensuring safety, compliance and optimal performance across all vessels under your responsibility. This is a fantastic opportunity for an experienced maritime professional with a background in LPG tanker operations to take the next step in their career and make a significant impact in a dynamic shore-based role. Key responsibilities and primary deliverables Operations • Oversee and manage the daily operations of the fleet of LPG tankers, ensuring all vessels under your responsibility adhere to company policies, industry regulations and safety standards and Charter Party terms., • Ensure that all voyages are conducted with primary regard to the safety of crew, vessel and protection of the environment., • Minimise the operational costs and controlling vessels’ performance to ensure overall performance of the voyages are in line with Owners and Charterers expectations., • Provide operational guidance to Masters and Officers, ensuring clear communication of all required information, voyage instructions, Charter Party terms and any special instructions., • Provide expert advise on navigation, mooring, cargo operations, approving stowage plans and provide guidance on tank cleaning, in addition to supporting optimal fleet performance., • Review and evaluate any operational issues that arise, providing guidance and solutions to minimise downtime and operational delays., • Act as main point of contact between the fleet and the shore-based management team, providing timely updates and reports on operational matters. Ensuring all parties are continuously updated on voyage orders and vessel itineraries., • Ensure Charterers adequately plan bunker supplies in accordance with company guidelines., • Checking freight/hire invoices on a regular basis and upon delivery to Charterers., • Negotiating Agency fees and appointing agents as necessary., • Conduct regular audits of fleet operations and vessel performance to ensure ongoing compliance and identify opportunities for optimisation, efficiency improvements and cost control., • Support the investigation of any operational incidents, ensuring corrective actions are implemented and safety lessons are learned to prevent reoccurrence., • Collaborate with other departments (technical, crewing, safety and commercial) to ensure the operational performance of the fleet meets company expectations., • Actively promote and enforce the company safety culture and standards aboard all vessels , collaborating closely with QHSSE. Vessel Attendance • Attending ships as required. Emergency Response Procedures • Assist as part of the emergency / crisis management team and make appropriate requirements. Marine Compliance • Stay informed of industry rules, regulations and best practices, ensuring fleet procedures are updated and operations align with the emerging standards. File / Report Management • Ensure that all required documentation is up to date and compliant with international regulations., • File and maintain all voyage correspondence. Skills profile Relevant experience & education • Senior Officer - Chief Officer (C/O) or Captain on Gas Tankers., • You hold a C/O or Masters Certificate or equivalent., • At least 2-3 years relevant shore-based experience in an operations role - carrying out the shore-based day to day operations of a fleet of Gas Tankers., • Strong understanding of LPG Tanker operations, including optimising vessel performance, interpreting Charter Party terms, managing cargo operations, navigation, stowage and ensuring compliance with international maritime regulations and standards and industry best practice., • Excellent communication skills and ability to interact effectively with vessel crews and shore-based management. Capable of conveying complex information clearly and effectively to diverse stakeholders., • Ability to provide clear, actionable guidance on operational matters., • Strong problem-solving abilities and attention to detail. Ability to assess and resolve operational challenges efficiently, with a focus on safety and cost effectiveness., • Ability to manage and prioritise multiple tasks in a dynamic environment., • Pro-active approach to identifying and resolving operational challenges., • Thrives in a fast paced, dynamic environment, maintaining focus and delivering results even under tight deadlines or unexpected challenges., • Collaborative team player, committed to creating a harmonious and solution-oriented work environment., • Flexible and willingness to work outside of standard hours as needed to ensure operational success., • Team player: to contribute to the success of the team by sharing knowledge and experience freely within the team. To assist other members of the team as required during busy periods or absences., • The ability to take ownership and holds oneself accountable. Regrettably due to the volume of applications received, only shortlisted candidates will be contacted.

Are you an exceptional strategic leader ready to make a transformational impact at an ambitious, high‑performing and award‑winning secondary school? Adecco Romford & London East is seeking a skilled, driven and experienced School Business Leader to join a senior leadership team, playing a pivotal role in shaping the School’s continued journey to outstanding. The School is a thriving, oversubscribed 11–19 co‑educational comprehensive school in London with state‑of‑the‑art facilities, high aspirations and nationally recognised success! Reporting to the Headteacher, the School Business Leader will lead and develop the school’s financial, HR, administrative, estates and commercial functions — ensuring that each area operates with excellence, compliance and efficiency. Key priorities include: Financial Leadership • Lead the strategic financial planning, monitoring and reporting of the school’s budget, • Manage complex and multi‑strand budgets in excess of £3 million, ensuring strong control, value for money and long‑term sustainability, • Provide high‑level financial analysis and advice to the Headteacher and Governing Body, • Provide strategic oversight of all HR systems, policies and processes, • Lead safer recruitment, onboarding and safeguarding checks, • Advise senior leaders and governors on employment law, pay, contractual matters, absence, capability, grievance, restructuring and employee relations, • Oversee performance management and professional development for support staff, • Lead the strategic management of the school’s facilities, health & safety, security and site development, • Ensure full compliance with all statutory requirements and best practice, • Oversee key contracts (FM, cleaning, grounds) and ensure high‑quality service delivery, • Provide leadership of catering arrangements and contractual performance About You: We are seeking an experienced and confident leader who can bring: • Proven experience managing large, complex budgets (minimum £3m), • Strong HR leadership expertise, including employee relations and employment law, • Experience in financial planning, facilities management, compliance, procurement and operations, • Excellent communication, analytical and organisational skills, • The ability to inspire, influence and develop high‑performing teams, • Experience in a school setting or a complex organisation with similar demands, • A proactive, solution‑focused mindset and a commitment to continuous improvement This role is ideal for a highly skilled professional who thrives in a busy, strategic environment and is passionate about supporting educational excellence. If you would like more information on our School Business Leader position, please call Denise or Anna at Adecco Romford & London East ASAP.

Key Accountabilities Bordereaux Management • Receive and review bordereaux from Coverholders and TPAs., • Make sure the data is accurate and meets Lloyd’s reporting rules., • Clean, map, and upload bordereaux into internal systems., • Spot and investigate missing data, errors, or issues with the contract., • Answer data and mapping questions from external partners., • Work closely with Underwriting, Finance/Credit Control, Claims, brokers, TPAs, coverholders, and other service providers., • Support the Outwards Reinsurance team to make sure the annual renewal process is done correctly., • Help Underwriters track binder performance., • Raise and escalate any ongoing data or performance problems., • Produce weekly, monthly, and quarterly reports for internal use and committee meetings., • At least 5 years of experience in bordereaux work (management, oversight, and processing)., • Good understanding of Lloyd’s rules, including binding authority contracts, Coverholder audits, and reporting., • Strong Excel skills (pivot tables, lookups, data cleaning)., • Clear and confident communication skills, both in writing and in small groups., • Experience using data integration or mapping tools., • Excellent attention to detail and strong organisational skills., • Able to build good working relationships with colleagues, brokers, and coverholders., • Solid understanding of Delegated Authorities and bordereaux processes, as well as Lloyd’s, FCA/PRA, and other regulatory requirements., • 5+ years’ experience in senior-level bordereaux work., • Strong knowledge of Lloyd’s and Company Market systems, including ATLAS, DCOM, ECF2, IMR, and Crystal., • Experience using Watertrace (BDX & IQ Canvases) is a plus., • Educated to A‑level or higher; a degree is preferred., • Professional qualifications such as CII, LMMIT, LM1/LM2 (or willingness to work towards them).

Facilities Manager Central London | Office-based (5 days per week) Between £50,000 - £60,000 + Corporate Package & Opportunities Maxwell Stephens is delighted to be partnering on a confidential appointment for a Facilities Manager to join the London headquarters of a prestigious global professional services firm. The London office Grade A workspace within a landmark, design-led development. The environment is high-profile, client-facing and immaculately presented, hosting senior leaders from some of the world’s most respected organisations. This is a hands-on, highly visible role at the heart of a demanding but rewarding professional services environment. The Role The Facilities Manager is responsible for ensuring the London office operates safely, efficiently and to the highest possible standards for employees, partners and visiting clients. You will take full ownership of day-to-day facilities operations while continuously enhancing the workplace experience. The role combines strategic oversight with practical delivery and will suit someone who takes pride in detail, service and problem-solving. Key Responsibilities • Act as the primary point of contact for all facilities-related matters across the London office, • Oversee all hard and soft services, including:, • Building systems (HVAC, BMS, fire protection, electrical, plumbing, drainage), • Security, cleaning and catering, • Office equipment and multifunction printers, • Maintain full compliance with Health & Safety, fire safety, emergency procedures and water hygiene, ensuring all records are accurate and audit-ready, • Conduct regular site inspections to ensure consistently high standards, • Manage both reactive and planned maintenance, coordinating internal teams and external contractors, • Take responsibility for office moves, room setups and furniture requirements, • Be hands-on where required (e.g. minor maintenance, room reconfigurations), • Manage the facilities budget, including forecasting, approvals and value-for-money negotiations, • Negotiate and manage supplier contracts; monitor performance and service delivery, • Liaise closely with the landlord/building management team, • Provide support for out-of-hours access issues, emergencies and statutory checks. About You You are a polished, service-driven facilities professional who thrives in a high-expectation, client-facing environment. You will bring: • A strong customer-service mindset with a practical, solutions-focused approach, • Commercial awareness and the ability to deliver premium standards cost-effectively, • Excellent organisational skills with strong attention to detail, • A calm, diplomatic manner and the ability to handle sensitive matters confidentially, • Clear, confident written and verbal communication, • A collaborative attitude and willingness to support the wider office community, • Professional presence and pride in your work Experience & Qualifications • Minimum 5 years’ experience managing facilities operations within a corporate or professional services environment, • Membership of a recognised professional body (e.g. IWFM), • A relevant Health & Safety qualification (NEBOSH, IOSH or equivalent) Why This Role? This is a rare opportunity to take ownership of a high-profile London workplace within a globally respected firm where facilities excellence genuinely matters. The role offers visibility, autonomy and the chance to make a tangible impact on both employee and client experience.

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

PRIVATE CHAUFFEUR FOR HNW FAMILY IN WEST LONDON • Location: Kensington and Chelsea, London, • Contract Type: Full-Time | Permanent, • Hours: Monday to Saturday (inclusive), 07:30–20:00, • Start Date: Immediate start (interviews and trials taking place now), • Salary: £60,000 gross p.a. (some flexibility depending on experience) About the Role An opportunity for an experienced Private Chauffeur to support a high-profile Principal, a prominent businesswoman, and her young family, based in Kensington and Chelsea, London. This is a long-term position requiring professionalism, absolute discretion, and outstanding driving standards. The role also includes daily school drop-off and pick-ups for one child, and children’s activities as required. Daily Schedule It is expected that the driver will work Monday to Saturday (inclusive), from 07:30 to 20:00. The family departs the residence at approximately 08:00. The driver should therefore arrive at around 07:30–07:40 to prepare the vehicle in advance. During school hours, the driver remains on duty and continues to support the family as required. This includes running errands such as grocery shopping, dry cleaning, and other ad hoc tasks. The role is structured as a full working day, not a split shift. Ideal Profile • Proven experience as a Chauffeur for private families, preferably within UHNW households, • Extensive experience handling high-end vehicles with complete confidence, from Rolls Royce to Range Rover, • Knowledge of central London driving, particularly Central and West London, • Professional, discreet and patient, especially when routines change or timings shift, • Maintain confidentiality and operate with a calm, adapting flexibly to evolving daily schedules, • High emotional intelligence and strong organisational skills, • Polite and professional demeanour, with a polished presentation, • Excellent judgement, punctuality, and strong attention to detail, • Comfortable with children Key Responsibilities • Chauffeur the Principal throughout the day, adapting to changing schedules, • Safe, smooth and confident driving of high-value vehicles, • Conduct daily school runs, • General driving and errands as required by the family, • Maintain confidentiality and operate with a calm, confident approach in all situations, • Ensure the vehicles are always kept immaculate and ready, • Route planning to ensure punctual arrivals, factoring traffic and security-sensitive requirements Please note: Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please assume your application has not been successful on this occasion.

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Operations Manager to oversee our 108 Brasserie, Cocktail Bar, and Meetings & Events operations. About the Role: As the F&B Operations Manager, you will play a key role in delivering exceptional guest experiences across our diverse outlets. You’ll be responsible for managing day-to-day operations, developing and supporting your team, and driving service excellence and business growth. This is a fantastic opportunity for a proactive leader with a passion for hospitality and strong operational expertise who thrives in a lively, high-standard environment. Key Responsibilities: • Lead, mentor, and develop a motivated food and beverage team across 108 Brasserie, the Cocktail Bar, and Meetings & Events., • Oversee daily F&B operations to ensure seamless service delivery and guest satisfaction., • Maintain high standards of quality, service, and presentation throughout all outlets., • Collaborate closely with kitchen, events, and front-of-house teams for smooth coordination., • Drive sales growth and profitability through effective team leadership and operational strategies., • Manage staffing, scheduling, and training to maximise productivity and team performance., • Handle guest feedback and resolve any service issues promptly and professionally., • Participate in budgeting, inventory control, and cost management to meet financial targets., • Support the delivery of successful meetings and events, ensuring all client requirements are met. What We’re Looking For: • Proven experience as a Food & Beverage Operations Manager in upscale or luxury hospitality environments., • Hands-on leadership style with a passion for training, coaching, and developing teams., • Strong operational knowledge across restaurants, bars, and events., • Excellent communication, interpersonal, and organisational skills., • Ability to work under pressure and adapt to a fast-paced environment., • A genuine commitment to delivering outstanding guest service., • Experience within London’s hospitality market is a plus. The Perks of working for The Marylebone Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Job description Job Purpose To safely and efficiently deliver Thamesmead’s cleaning, hygiene, and associated products to customers across London and the South East, providing a reliable, professional, and friendly service at every delivery point. Key Responsibilities • Carry out multi-drop deliveries to a range of customer sites including hotels, offices, FM clients, and commercial premises, • Load and unload vehicles safely, ensuring goods are handled with care, • Plan delivery routes effectively to meet schedules and minimise delays, • Complete delivery paperwork and electronic proof of delivery accurately, • Maintain a high standard of customer service, acting as a positive ambassador for Thamesmead, • Carry out daily vehicle checks and report defects promptly, • Ensure all deliveries comply with health & safety, manual handling, and road traffic regulations, • Keep the vehicle clean, tidy, and roadworthy at all times Essential • Full UK driving licence (clean or with minimal points), • Experience in a multi-drop delivery role in London, • Good knowledge of London and South East road networks, • Physically fit and comfortable with manual handling, • Experience delivering to commercial or hospitality customers, • License with 7.5-tonne vehicles, • Professional, polite, and customer-focused, • Able to work independently and manage time effectively, • Calm under pressure and adaptable to changing routes or schedules, • Takes pride in doing the job properly and representing the company well Industry

Temp to Perm Reception/Team Administrator £30,000 - £35,000 Onsite 5 days a week We are recruiting for a Receptionist/Team Administrator to work for a Property and Construction consultancy based in Central London. You who will be an integral part of the company and we are seeking a candidate who possesses a positive, ‘can-do’ attitude and be enthusiastic to take pride in this key support position. You will be responsible for providing effective and efficient administrative support. We are keen to recruit someone who is looking for longevity hence why we are looking for someone to commit temporary to permanent. This role requires you to work in the office five days a week. Receptionist Responsibilities • Receptionist at our London office, you will assist in managing the reception area and meeting rooms., • First point of contact for all visitors to the company, providing an exceptional standard of service with a positive attitude., • Answering the phone, transferring calls and taking messages, if applicable, • Organise office meetings and booking of relevant meeting rooms, ensuring rooms are prepped and ready prior to these starting., • Making drinks for clients & organising refreshments and lunches, • Keeping Coffee Machines clean, carrying out daily cleaning cycles, ordering supplies and helping to keep kitchen area clean and tidy, • Help to manage our meeting room booking system. Team Administrator Responsibilities • Support the Office Manager in the running of the office and all associated areas, making sure that they are always kept in the best possible order, liaising with suppliers, other admin support, and Partners., • Assist with onboarding – issuing new starters with keys/fobs, ensuring personnel have a locker, induction tours, etc., • Effectively dealing with any office-related questions/queries from colleagues and visitors to the office, • Raising invoices and assisting with debt chasing, • Attending team meetings and minute-taking, where necessary, • Printing and binding documents/contracts and preparing presentations, • Setting up jobs, arranging purchase orders, opening submissions, and projects on Workspace, • Arranging team socials, • Assisting with fee letters, reports, formatting, and typing for the team Skills • Experience in reception and an administrative/office support role, • Excellent communication skills & telephone manner, • Well-presented with an exceptional, friendly, and professional approach, • Advanced proficiency in MS Office suite (Outlook, Word, Excel, Teams), with experience in document formatting and data entry, • Good at problem-solving with a ‘get it done’ attitude., • Excellent time management skills, • Naturally organised with a good attention to detail, • Self-motivated, proactive team player who provides solid support

We are looking for a personable, proactive Community Associate to support the day-to-day operation of a premium serviced office in Central London. This is a front-facing, hospitality-led role at the heart of the workspace. The Community Associate is responsible for delivering an exceptional member experience, supporting building operations, and helping to foster a welcoming, professional and vibrant community. The ideal candidate will be service-driven, highly organised, and comfortable juggling front-of-house duties with operational and administrative tasks. Key Responsibilities Member Experience & Front of House • Act as the first point of contact for members and guests, • Deliver a warm, professional and consistent front-of-house experience, • Manage reception, including visitor sign-in and access control, • Build positive relationships with members and understand their needs, • Handle member enquiries and requests promptly and professionally, • Support the onboarding of new members and companies, • Help foster a positive, inclusive and professional community atmosphere, • Support the planning and delivery of member events and activations, • Communicate building updates and community information to members, • Assist with the smooth day-to-day running of the workspace, • Liaise with cleaning, maintenance and other service providers, • Report and follow up on maintenance issues, • Carry out regular checks of the space to ensure presentation standards are met, • Support stock management (pantry supplies, stationery, amenities), • Manage bookings for meeting rooms and shared spaces, • Update internal systems and member records, • Support invoicing, mail handling and deliveries, • Assist the Community Manager with reporting and ad-hoc administrative tasks Person Specification Experience • Previous experience in a customer-facing role (hospitality, retail, serviced offices, hotels or similar), • Friendly, professional and confident communicator, • Strong customer service mindset, • Highly organised with excellent attention to detail, • Proactive, adaptable and solutions-focused, • Comfortable multitasking in a fast-paced environment, • Strong teamwork skills with the ability to work independently when required, • Immaculate presentation and a positive attitude

Guest Relations Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager you will receive: • Salary: Competitive with great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day including days off if you wish to come in!, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Guest Relations Manager who will: • Ensure the smooth running of the department on a day-to-day basis with effective communication., • Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met., • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members, • Proficient with Microsoft Office and excellent knowledge of Opera, • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care, • Has previous experience as a Guest Relations Manager or Duty Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

THE COMPANY Multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton. Our reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation. Please note this role is a maternity cover. KEY RESPONSIBILITIES • Financial Operations: Prepare mid-month and end-of-month payment runs, ensuring all transactions are accurate and timely., • Cash Flow Management: Monitor and manage cash flow to ensure financial stability and business liquidity., • Debtors Management: Develop and implement strategies to reduce debtor days and improve cash collection efficiency., • Cost Control: Drive cost-saving initiatives and operational efficiencies across the organization., • Management Reporting: Prepare monthly management accounts and contribute to the creation of board reports., • Contract: Manage new contracts in line with company processes, • Compliance and Reporting: Review and submit quarterly VAT returns and support year-end audit and statutory account preparation. Support on budgeting and forecasting., • Stakeholder Collaboration: Collaborate with contract managers, finance team, and senior leaders; adopt a hands-on approach as needed., • Team Leadership: Lead and mentor a team of two finance assistants, fostering professional development and accountability., • Finance Admin/Support: Perform additional duties as directed by the Finance Director Assist with operational finance tasks to meet deadlines and maintain smooth workflow. Contribute to system enhancements and implementation projects. REQUIREMENTS • Must be able to start in April., • Strong attention to detail and a commitment to accuracy., • Proven experience in an SME or high-growth environment; commercial cleaning or facilities management experience is advantageous., • Proficiency in QuickBooks Online or similar accounting software., • A confident and articulate communicator capable of influencing stakeholders at all levels., • Experience in managing and mentoring finance teams., • Part-qualified or fully qualified accountant (ACA, ACCA, CIMA, or equivalent)., • Excellent organizational skills with a proactive, solution-oriented approach., • A 'can-do' attitude is required as well as experience within a sizeable business. COMPANY BENEFITS • Work-from-home Friday (after probation), • Central London located premium office with shower and cycling facilities, • Annual bonus scheme, • Enhanced maternity/paternity pay, • Subsidised gym membership, • Free fruit, snacks & drinks in the office, • Genuine career opportunities and ‘promote from within’ culture, • Continuous training and personal development program, • Regular company-funded social events throughout the year, • Cake & bubbles for all HQ birthdays, • Annual away weekend competition for HQ team to Europe, • 3 fully paid sick days, • 25 days annual holiday leave

About The Role: The Crowd are partnering with a highly regarded boutique real estate design and development studio that are seeking a highly organised and proactive Studio Manager & PA to join their London office on a permanent basis. The studio operates across residential, commercial and mixed-use projects, working closely with external partners, family offices, architects and tenants to deliver thoughtfully designed schemes across the UK and internationally. In this role, you will provide studio management support to a team of circa 20, taking responsibility for office operations, stock ordering, finance administration, vendor management, event coordination and more. Alongside this, you will deliver dedicated PA support to two Partners, managing diaries, travel and broader executive administration. With an expanding portfolio and growing studio, this is an excellent opportunity for someone ambitious and eager to develop their career alongside a talented and driven team. The business is collaborative, social and supportive, offering enhanced annual leave, flexi hours, private medical insurance, annual team trips, weekly team lunches and more. Please note this role is fully officed based. Key Responsibilities: • Manage complex diaries for two partners, coordinating meetings efficiently and resolving scheduling conflicts, • Organise international travel, including flights, accommodation, transfers and itineraries, • Prepare meeting materials and ensure both partners are well briefed and punctual, • Oversee the day-to-day running of a small and growing office, • Maintain a professional, clean and welcoming studio environment, • Manage suppliers, utilities, service providers, cleaning and maintenance contracts, • Coordinate post, deliveries, couriers and front-of-house responsibilities, • Provide bookkeeping support, reconciling payments and maintaining accurate records, • Assist with team initiatives and company events, including quarterly socials and celebrations Key Skills/Requirements: • 3-5 years’ experience in a Office Manager / Personal Assistant role, • Exceptionally organised with strong attention to detail, • Proactive, resourceful and able to anticipate needs, • Comfortable managing multiple competing priorities in a fast-paced setting, • Grounded and hands-on, with equal care given to strategic coordination and practical tasks, • Discreet and professional in handling confidential matters, • Strong written and verbal communication skills, • Proficient in Microsoft Office (Windows environment), • Experience with bookkeeping software such as Xero or QuickBooks advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Are you a dynamic and experienced professional with a passion for delivering exceptional guest service in luxury hospitality? We are seeking a proactive and strategic F&B Reservations Manager to oversee and drive all food and beverage reservation activities across our three prestigious London hotels. About the Role: As F&B Reservations Manager, manage all booking systems, and partner closely with restaurant and hotel management to maximise covers and revenue. Your expertise will support seamless operations across multiple venues, ensuring an outstanding experience for guests while identifying and capitalising on new business opportunities. This is a pivotal role that combines leadership, operational excellence, and market insight to contribute to the growth of our vibrant London Hotels. Key Responsibilities: • Manage and optimise all F&B reservation activities across three London hotels, ensuring accuracy and efficiency., • Oversee reservation systems integration and data consistency., • Collaborate with F&B outlets, sales, and marketing to align reservations with promotions and events., • Analyse reservation trends; prepare insightful reports to inform cluster-level decisions., • Handle VIP and special guest requests with discretion and personalised service., • Develop and enforce SOPs to maintain high operational standards., • Manage budgets for reservation operations while ensuring cost control and efficiency., • Innovate by implementing market intelligence and forecasting to drive revenue growth., • Champion a unified booking infrastructure across the cluster for enhanced visibility and guest insights. Skills and Experience: • Proven experience managing F&B reservations in luxury or upscale hotels, preferably across multiple properties., • Proficient with reservation platforms and CRM tools., • Strong leadership skills with the ability to train and motivate teams., • Excellent organisational, multitasking, and communication skills., • Analytical mindset with capability to leverage data for business development., • Problem-solving expertise and the ability to handle high-pressure situations professionally., • Knowledge of the London hospitality market is an advantage. The Perks of working for The Doyle Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Reporting to the Managing Director of Transport & Logisitics, the role holder will develop and lead operational excellence and best business practice, optimising our service and value offering to customers to achieve performance targets. You will bring innovation, leadership, clear financial focus and growth and ensure a high-performance culture within your remit. This is an active and visible role within a growing division requiring strong leadership competence in addition to entrepreneurial ability.Client interaction is significant and excellent relationship management skills are required. Key Responsibilities • Oversee day to day operations of role portfolio., • Develop and implement process improvements to enhance service quality and efficiency., • Experience in delivering security and cleaning contracts within both a single service delivery and an integrated services market within both the Transport and Logistics sector is essential., • Proven experience in a senior operational management role managing multi service lines, multiple sites and people., • Collaboration with executive-level management in the development of performance goals and long-term operational plans, • Set strategic goals for operational efficiency and increased productivity, • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles for our key initiatives, • Analyse current operational processes and performance, recommending solutions for improvement, • Build and maintain relationships with all department heads, external partners and vendors to make decisions regarding operational activity and strategic goals, • Devise strategies to ensure growth of programs company-wide, identifying and implementing process improvements that will maximise output and minimise costs, • Commercial experience of managing significant budgets with the ability to demonstrate and implement initiatives to measure and improve financial targets., • This role will require significant interaction at all levels within the Company and with internal stakeholders and external clients so excellent communication and influencing skills are required., • High degree of involvement in supporting business development activity including quotes / tender submissions and client presentations., • The individual will possess excellent leadership and motivational skills in order to create a high performing team and will coach and develop team members to achieve their potential and will have an inspiring and engaging management style., • Self-motivated and able to work on own initiative often in challenging situations as well as being a collaborative team player who will support colleagues and provide ideas to improve the whole team effort., • Champion of innovation across role portfolio., • Ensure full compliance with Industry Standards, relevant employment legislation, ISO and Company procedures & policies, • Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment and full compliance with health and safety legislation Experience & Knowledge required • Proven experience (5+ years) senior leadership role in an appropriate field., • Superior knowledge of multiple operational functions and principles, including finance, customer service, operations and people management, • Proven ability to plan and manage operational process for maximum efficiency and productivity, • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands, • Strong working knowledge of industry regulations and legislative guidelines, • A successful track record of operating at a strategic level, building strong client relationships and value-based management, • Ability to remove barriers and drive innovation throughout the organisation and demonstrate creative and effective ways to motivate teams, • Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a “can do” culture

The Opportunity We are seeking an experienced and commercially astute Head of Estates to lead the delivery of facilities and estate management services across a large scale residential estate in London. This is a senior leadership role responsible for overseeing all hard and soft services, ensuring full statutory and health & safety compliance, and driving service excellence across the estate. You will play a pivotal role in developing and implementing estate strategies, enhancing stakeholder relationships, managing operational risk, and leading a multi-disciplinary on-site team to deliver best in class estate management. The Role As Head of Estates, you will be responsible for the strategic and operational leadership of the estate, ensuring compliance, financial control, service delivery excellence and strong client engagement. • Lead the mobilisation and ongoing management of the estate, working closely with site teams and third-party contractors., • Oversee the delivery of all hard and soft services, including public realm, security, cleaning, waste management and maintenance operations., • Manage and review the planned preventative maintenance (PPM) programme across all building systems., • Oversee fire and life safety systems and ensure full compliance with current legislation and best practice., • Carry out and oversee regular inspections of common areas, basements and external fabric to ensure a safe, clean and well-maintained environment., • Ensure contract management processes deliver value for money and high service standards., • Develop, implement and maintain management systems for buildings, facilities and public realm areas., • Ensure all obligations under the Property Management Agreement, KPIs and SLAs are delivered in a proactive and compliant manner., • Support estate-wide events, placemaking initiatives and community engagement programmes., • Ensure lease obligations are understood and adhered to on behalf of landlord and tenants., • Client Relationship Management, • Understand the client’s strategic objectives and develop property management plans to support those objectives., • Maintain strong working relationships with key stakeholders including leaseholders, occupiers and client representatives., • Prepare and present detailed board reports and client recommendation papers., • Provide regular formal and ad-hoc reporting on estate performance., • Encourage open communication and proactively seek feedback to drive continuous improvement., • Support strategic initiatives aimed at achieving sector excellence and industry recognition., • Take overall responsibility for facilities and environmental policies, procedures and compliance across the estate., • Work collaboratively with compliance and health & safety specialists to ensure full statutory adherence., • Establish and maintain emergency procedures and safe systems of work., • Ensure accidents, near misses and risks are properly reported, recorded and mitigated., • Support ESG initiatives and environmental performance targets where required., • Advise senior stakeholders immediately of any major incidents, risks or threats., • Lead, manage and develop the Estate Services team and oversee all soft service teams., • Set objectives, conduct performance reviews, identify training needs and make salary recommendations., • Ensure recruitment of team members follows company policy and supports operational excellence., • Drive a strong customer service culture across all departments., • Ensure the team has appropriate resources and support to deliver a consistently high standard of service., • Support service charge budgeting and reconciliation processes., • Review and monitor expenditure against approved budgets., • Ensure purchase orders and invoicing processes are managed in accordance with company procedures., • Benchmark services against comparable estates and recommend improvements where required., • Contribute to reporting and financial oversight in collaboration with finance teams. The Person We are seeking a strategic and operationally strong estates professional with proven leadership experience in residential or mixed-use environments. You will demonstrate commercial awareness, strong technical knowledge, and the ability to lead teams while maintaining exceptional stakeholder relationships. Discretion and confidentiality are essential, as the role may involve access to residents’ homes in their absence. Skills & Experience Essential Qualifications • IOSH or NEBOSH qualification, • Proven track record in senior estates or facilities leadership roles, • Strong experience managing hard and soft services, • Third-party contractor management, • Fire and life safety system oversight, • Experience preparing detailed board reports and client recommendation papers, • Strong understanding of UK health & safety legislation and compliance best practice, • Experience in utility management, • Demonstrable experience dealing with residents and tenants on a day-to-day basis, • Experience managing and developing teams

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Sales (for the Middle East) to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing and implementing sales strategies aligned with the company's overall objectives to drive revenue growth and expand market share., • Setting clear and achievable sales targets for the sales team, in line with company goals and market potential, and monitor progress towards these targets., • Providing leadership, guidance, and direction to the sales team, motivating them to achieve sales targets and fostering a high-performance culture., • Recruiting, onboarding, and training sales personnel, ensuring they have the necessary skills, knowledge, and resources to succeed in their roles., • Building and maintaining strong relationships with key clients, understanding their needs, addressing their concerns, and identifying opportunities for upselling and cross-selling. About you • Middle Eastern Experience - Essential, • Ability to manage relationships with key internal and external stakeholders., • Advanced proficiency in Microsoft Office., • Knowledge of CRM systems and Opera. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

🏢 Company: LEC Robotics 📍 Location: London (Knightsbridge office-based) 📑 Engagement: Full-time contract 💷 Compensation: £50,000 + generous commission on gross revenue on each sale About LEC Robotics LEC Robotics brings next-generation robotic systems for the hospitality, entertainment and leisure sectors in the UK market. We provide stable, reliable, innovative solutions for food & beverage, cleaning and wider facilities management alternatives to unreliable and expensive staffing challenges. We operate across multiple robotics categories including: · Automated coffee and food service robotics · Service and delivery robots · Cleaning and facility robots · Security and surveillance robots · Industrial and warehouse automation · Emerging autonomous systems for retail, hospitality, logistics, and commercial environments We are growing rapidly within the UK and across Europe, expanding our reach and our product line. We are in a pivotal position to work directly with top tier research and development facilities to bring cutting edge technology to growing markets. Role Description We are seeking an experienced and commercially astute National Sales Manager to lead our sales effort across the UK. This is a senior, field-based position that combines strategic territory planning with hands-on, direct selling. You will be responsible for driving national revenue, developing key accounts, and building the infrastructure and processes that will underpin LEC Robotics' commercial growth. As one of our more senior commercial hires, you will work closely with the leadership team to shape go-to-market strategy, refine our sales approach, and, as the business scales, build and mentor a team of field sales executives beneath you. There is limited existing pipeline. You will be building from the ground up, which means the opportunity and the reward is substantial. Key Responsibilities: National Sales Strategy • Design and execute a national sales strategy to drive all product revenue across all UK regions, • Define territory structure, prioritise target sectors and geographies, and establish a scalable prospecting framework, • Set and own national revenue targets, reporting directly to senior leadership on pipeline health, forecast accuracy, and performance against plan, • Lead from the front with significant time spent in the field, visiting sites, meeting decision-makers, and closing high-value deals directly, • Build and develop a national pipeline from scratch through a combination of direct field prospecting, strategic networking, and industry engagement, • Engage C-suite, operations directors, and procurement leads at target accounts, building senior-level relationships that drive long-term commercial value, • Deliver high-quality product presentations and demonstrations, working alongside the technical team to address complex customer requirements, • Maintain a rigorous and accurate CRM in HubSpot, ensuring full pipeline visibility for the leadership team at all times, • Gather and synthesise market intelligence on competitor activity, customer needs, and sector trends to inform product positioning and strategy, • Work cross-functionally with the technical, product, and operations teams to ensure customer requirements are accurately captured and delivered Required Qualifications & Experience • Proven track record in a senior field sales, national sales, or business development role, with demonstrable experience closing high-value B2B deals, • Strong experience in territory management and building a sales pipeline from scratch in a new business or startup environment, • Excellent commercial acumen with the ability to develop strategy and execute at a hands-on level simultaneously, • Confident engaging and negotiating with senior stakeholders including directors and C-suite decision-makers, • Experience managing, mentoring, or leading a sales team, either directly or in a player-manager capacity, • Exceptional organisational and communication skills with the ability to operate independently at a national level, • Sales and negotiation skills, including experience in building client relationships and achieving sales targets, • Effective Communication and Presentation skills to deliver compelling product pitches and navigate client interactions, • Market Research and Analytical skills for identifying market trends and potential opportunities, • Basic knowledge of AI, robotics, or automation technologies is preferred, • Proficiency in CRM tools (HubSpot) and Microsoft Office Suite

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Sales Director – Commercial Cleaning Services Location: North London + Travel Salary: £80,000 - £85,000 per annum O.T.E £120,000 Hours: Full-time, Hybrid Working Reports to: CEO MUST HAVE Commercial cleaning services background with industry contacts. JOB PURPOSE The Sales Director is a senior commercial leadership role responsible for driving revenue growth through the acquisition of high-quality commercial cleaning contracts that align with the company’s operational standards, compliance framework, and margin expectations. This role exists to win work, not to manage delivery. The successful candidate will deep sector knowledge, existing industry relationships, and a demonstrable track record of securing cleaning or facilities contracts of substance. Critically, the Sales Director must sell responsibly: ensuring that contracts are scoped, priced, and committed in a way that allows the Operations function to mobilise and deliver without compromise. ROLE SCOPE & ACCOUNTABILITY The Sales Director owns: • New business strategy and execution, • Revenue pipeline and contract conversion, • Commercial terms, pricing, and margin protection, • Senior client acquisition and contract negotiation, • Clean commercial handover into Operations KEY RESPONSIBILITIES New Business & Revenue Growth • Identify, pursue, and secure new commercial cleaning contracts across target sectors (corporate offices, property management, facilities management, education, healthcare, mixed-use developments)., • Bring existing industry relationships, warm leads, or transferable client networks into the business., • Build and maintain a robust, qualified sales pipeline with a clear line of sight to conversion., • Personally lead negotiations on high-value or strategically important contracts. Contract Winning & Tender Management • Lead end-to-end bid activity including RFPs, tenders, pricing models, and client presentations., • Ensure all bids are commercially viable, margin-protected, and aligned with operational capability., • Present confidently to senior stakeholders, procurement teams, and decision-makers., • Demonstrate a consistent ability to win work, not just pitch for it. Commercial Discipline & Handover • Work closely with the Operations Lead to ensure every contract sold is operationally deliverable., • Own the quality of commercial handovers, ensuring scope, pricing, TUPE assumptions, mobilisation timelines, and client expectations are clear and documented., • Avoid over-promising; protect long-term profitability and service integrity. Market & Sector Leadership • Maintain a strong understanding of market pricing, competitor positioning, and client buying behaviours., • Represent the business credibly within the industry and at relevant networking or sector events., • Act as a trusted commercial voice internally, challenging poor-quality opportunities where necessary. Forecasting & Reporting • Maintain accurate sales forecasts and pipeline reporting., • Report regularly to senior leadership on pipeline health, conversion rates, and revenue risks., • Be accountable for meeting agreed sales and revenue targets. KPIs FOR SUCCESS • Consistent achievement of new business revenue targets, • Demonstrated conversion of qualified pipeline into signed contracts, • Margin integrity maintained across all won work, • Clean, issue-free handover of contracts into Operations, • Contracts won that retain successfully beyond mobilisation, • Senior client satisfaction during pre- and post-contract phases ESSENTIAL EXPERIENCE & REQUIREMENTS • Proven senior sales experience within commercial cleaning, facilities management, or a closely related service industry., • Clear evidence of contracts personally won, including:, • Contract sizes, • Client types, • Sales cycle ownership, • Existing industry relationships or networks that can translate into live opportunities., • Strong understanding of cleaning operations, mobilisation risk, TUPE, compliance cost, and service delivery realities., • Track record of selling into structured, compliance-driven environments., • Exceptional negotiation, communication, and stakeholder management skills., • Comfortable operating independently and being commercially accountable. DESIRABLE • Experience selling multi-site or complex contracts., • Experience working closely with operations teams in service-led businesses., • Familiarity with procurement-led buying processes.

Job Description Future Stores is seeking experienced duty managers to join our London team on a part-time basis. As a duty manager, you’ll be the primary on-site contact and decision-maker in the store manager’s absence, including during emergencies, ensuring that store operations run safely, professionally, and in accordance with our policies and approved plans, schedules, and risk assessments for brand activations and events. Located on Oxford Street, Future Stores transforms one of Europe’s busiest retail locations into a cultural and commercial stage for brands. It’s where creativity meets commerce. Imagine a high street as dynamic as your social media feed - always engaging, ever-evolving, and unforgettable. A fully digital (400m² of 4K screens) flexible event space, our London store offers a unique platform for creative brand storytelling and innovation. Designed with flexibility and agility in mind, LED screens are instantly reprogrammable for dynamic content, dividers allow the space to be split into two separate brand showrooms, and back-of-house meeting rooms and spacious stock areas support tailored brand experiences. Our team is ready to help deliver these experiences every day. Key Responsibilities (inclusive of but not limited to) • Oversee the daily operations of the store when the store manager is unavailable., • Serve as the primary contact for brand partnerships and their stakeholders in the store manager’s absence, providing hands-on support for the preparation, setup, and derig of store activations and events during live trading hours and private events, and overseeing load-ins and load-outs., • Oversee third-party suppliers on-site - including security, cleaning, catering, and furniture hire - ensuring teams are briefed and deliver in line with operational, safety, and brand standards., • Ensure compliance with store policies, Health & Safety regulations, security measures, emergency procedures, and Licensing Laws., • In the event of an emergency or fire alarm, the duty manager is required to manage a full building evacuation, act as the primary contact for the fire brigade/emergency services in the absence of the store manager, maintain accurate incident reporting, and act as a First Aider when required., • Keyholder duties involve opening and closing the store, setting the alarm in accordance with security protocols, and responding to emergencies or specific needs. This includes coordinating building maintenance, reporting technical issues with LED screens, and overseeing intruder and fire alarm systems. Requirements • Proven experience in a comparable innovative and premium environment within media, immersive venues, retail, hospitality, events, or the arts and cultural sector., • Excellent communication and interpersonal skills, fluent in English., • Ability to prioritise and multi-task, exercise good judgment and solve problems effectively., • Pro-active, hands-on approach with excellent attention to detail., • Confidently manage challenges calmly and efficiently in a fast-paced, client-facing live environment., • Reliable, punctual and flexible. Being available on a flexible schedule is an essential part of the role, which includes weekends, evening events, UK bank holiday, and seasonal holiday shifts, as well as early morning or late evening hours during load-in, setup, de-rig, and load-out., • Willingness to be involved in the practical setup and derig of store events and activations; physically fit, as lifting and moving may be required., • Personal Licence Holder or willingness to obtain., • First Aid and Fire Marshall certified or willingness to become certified. What We Offer • Be part of a dynamic team shaping the future of experiential brand storytelling and innovation across digital, retail, and events., • Hours: Casual, variable hours, including weekends, evening events, UK bank holiday, and seasonal holiday shifts, as well as early morning or late evening shifts. Minimum shift length is 4 hours. Pay is time and a half before 8am, after 9pm, and on UK bank holidays., • Salary: Including statutory holiday pay, your total gross hourly rate will be £18.86 per hour, rising to £20.00 from 1st April 2026., • Opportunities for career growth tailored to your individual aspirations and goals., • Exclusive discounts and perks for those working in London’s W1 area via The West End Club. To Apply • Application deadline: 9th March 2026, 11:59 PM GMT. Please note, we will review applications as they are received and schedule interviews on a rolling basis., • Start date: March 2026.

🏢 Company: LEC Robotics 📍 Location: London (Knightsbridge office-based) 📑 Engagement: Full-time contract 💷 Compensation: £30,000 + 10% commission on gross revenue on each sale About LEC Robotics LEC Robotics brings next-generation robotic systems for the hospitality, entertainment and leisure sectors in the UK market. We provide stable, reliable, innovative solutions for food & beverage, cleaning and wider facilities management alternatives to unreliable and expensive staffing challenges. We operate across multiple robotics categories including: · Automated coffee and food service robotics · Service and delivery robots · Cleaning and facility robots · Security and surveillance robots · Industrial and warehouse automation · Emerging autonomous systems for retail, hospitality, logistics, and commercial environments We are growing rapidly within the UK and across Europe, expanding our reach and our product line. We are in a pivotal position to work directly with top tier research and development facilities to bring cutting edge technology to growing markets. Role Description This is not a desk job. As a Junior Sales Executive at LEC Robotics, you will be out in the field every single day visiting potential customer sites, scouting robot placement sites, and potential venues for commercial activations to identify opportunities and build relationships with decision-makers face to face. We have limited existing leads and working in progress pipeline. You will be starting from zero, which means the rewards are entirely yours to earn. You will be responsible for building your own prospect list and territory from the ground up, using on-the-ground intelligence and direct engagement as your primary approach. This role suits someone who thrives on autonomy, is energised by face-to-face selling, and is hungry to build something from scratch. Key Responsibilities • Conduct daily field-based prospecting by visiting sites to identify and engage potential customers in person, • Build and maintain a prospect list and active sales pipeline from zero, with no existing leads provided, • Introduce LEC Robotics and our product ranges to business owners, operations managers, and procurement leads through direct, face-to-face engagement, • Qualify prospects and progress opportunities through the full sales cycle from initial contact to closed deal, • Manage your own territory, diary, and route planning to maximise productive site visits on a daily basis, • Follow up in-person visits with calls and emails to maintain momentum, phone and email support your field activity and do not replace it, • Deliver compelling product presentations and demonstrations, working alongside our technical team where required, • Negotiate and close deals, ensuring a smooth handover to the implementation team post-sale, • Maintain accurate and up-to-date records of all prospect interactions and pipeline activity in the CRM (HubSpot), • Provide regular pipeline and territory updates to the Head of Operations, • Feed market intelligence, customer feedback, and competitor insights back to the wider business Qualifications • Sales and Negotiation skills, including experience in building client relationships and achieving sales targets, • Effective Communication and Presentation skills to deliver compelling product pitches and navigate client interactions, • Market Research and Analytical skills for identifying market trends and potential opportunities, • Basic knowledge of AI, robotics, or automation technologies is preferred, • Proficiency in CRM tools (HubSpot) and Microsoft Office Suite, • Ability to work autonomously and manage multiple priorities in a fast-paced environment, • Demonstrable drive, resilience, and a proactive approach to new business development, • Strong interpersonal and communication skills with the ability to build rapport quickly in face-to-face settings, • Ability to work independently, manage your own time effectively, and take full ownership of a territory, • Comfortable with cold outreach and in-person prospecting in environments where no prior relationships exist What We Offer • £30,000 base salary with uncapped commission, • Full product training and ongoing technical support, • Autonomy to own and develop your territory from day one, • A clear career progression path as LEC Robotics scales, • The opportunity to be a founding member of the sales team at a newly launched robotics company Compensation • Base salary: £30,000 per annum, • Commission: 10% on gross revenue on all Xbot product sales, • Average unit price: £30,000 | Commission per unit: £3,000, • Commission is uncapped Indicative earnings: • 5 units sold: £15,000 commission — £45,000 total, • 10 units sold: £30,000 commission — £60,000 total, • 20 units sold: £60,000 commission — £90,000 total

Ensure the Food Retail team follows the cleaning procedures, particularly with new team members, and regularly check key areas, such as stock rooms, display fridges and freezers, ensuring all tasks are completed and compliant with Food Health & Safety Regulations. Previous food retail experience. Fo

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As quantitative analyst at the Centre for Growth you will help deliver our ambition to: • Position BCG as the recognised leading voice and perspective in the UK market on key topics., • Help drive UK growth and advantage by orchestrating breakthroughs in ideas and action that lead to material shifts and change., • Help to lead the development and management of our core UK macroeconomic analysis as well as tailoring it for specific clients. Support expansion of macro work beyond UK market., • Raise BCG's profile and brand among C-suite executives and other industry, government, and community leaders., • Develop high quality conversations with clients and potential clients on key topics impact their sectors and the wider market., • In this role you will directly support the Senior Director of the Centre for Growth as they work with a variety of practice areas and global experts to leverage BCG's capabilities to put our firm at the centre of national discussion about issues of critical importance to the future of the UK. This will include:, • Help to drive BCG Centre for Growth agenda & profile, • Support the development and management of our core UK macroeconomic analysis as well as tailoring it for specific clients, • Own and direct the quantitative analysis and research across all of the Centre’s workstreams. Help to onboard and manage teams driving priority research topics and manage a variety of workstreams beyond your own., • Help to develop, research, publish and sustain external engagement on 4+ priority topics per year, which have a high impact on public debates around UK growth and competitive advantage, • Collaborate with practice area teams to identify and act on opportunities to leverage Centre as a platform to support/amplify broader range of commercial priorities and thought leadership (beyond 2-4 focus topics each year), • Develop agenda for and support dialogue and events designed to expand and strengthen BCG UK’s network at both C-suite and senior government/community levels., • Support creation of marketing program to broaden BCG followership in UK and boost our profile among key audiences as well as identifying opportunities for the Centre to Growth to be a leading voice in external environments, • Be present in public conversation around key topics, including directly representing BCG research through regular social media dialogue, op-eds, interviews, etc. You’re good at • Driving and delivering outputs autonomously, but happy to collaborate, • In depth analysis and creating coherent messaging from complex topic matters, • Compiling, cleaning and analysing data to support and evidence your research, • Networking and collaborating with a willingness to help drive the creation of coalitions to support the aims of the Centre for Growth, • Clear communication of complex topics with the ability to adapt both written and verbal communications for different audiences, • Thinking outside the box and applying different analytical lenses to problems, you’re able to identify novel solutions to challenges that are tailored to a specific target audience, • Managing fast paced workstreams and supporting the development of internal BCG secondees into the Centre, • You enjoy learning new skills and are comfortable rapidly getting up to speed on abstract and sometimes technical topics while retaining a clear vision of the bigger picture What You'll Bring 5+ years experience of working in consulting, the civil service, think tanks, academia or similar roles with a specific quantitative element. Knowledge of macro and micro economic disciplines, with a background in economics Experience of navigating economic databases and analysing large datasets Experience of researching and publishing in depth analysis on fast moving topics Ideally experience of working in both the private and public sector, or at least has a good understanding of both spheres Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Title: Healthcare Assistant Location: London Hours: 40 hours per week Salary: £29,000 per annum Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our London clinic. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by the Company) Key Responsibilities and Accountabilities: Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion, • Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express) What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days’ annual leave per annum, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6-weeks' rota This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.