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Service Desk Administrator Location: Woolwich , South East London The Company An established HVAC and commercial heating specialist is seeking an office-based M&E Contract Support Coordinator to support its service and maintenance operations across Central London. Job Purpose To provide administrative support to the service department coordinate engineers across there busy clients sites , including managing quotations, coordinating subcontractor works, and overseeing purchasing processes to ensure smooth day-to-day operations. Key Responsibilities Coordinating engineers diary for PPM visits Ensure all quotations are issued accurately and within required timeframes Coordinate with subcontractors and engineers to ensure works are quoted and delivered correctly Create and manage purchase orders for all site-related works Work closely with the Procurement Administrator for orders outside of site capabilities Ensure subcontractor compliance and schedule all quoted works with clients and management Complete all required client reports relating to the site Provide general administrative support as directed by management Handle incoming calls to the site office Communicate effectively with site engineers regarding reactive, quoted, and planned works to support scheduling and completion Skills & Qualifications Experience using job management systems Proficient in Microsoft Office Strong communication skills with the ability to liaise with suppliers and subcontractors Highly organised with a methodical approach to work Self-motivated with the ability to work independently Able to work closely with site engineers and Head Office teams Working Conditions & Package Salary: £25,000 – £30k per annum 20 days holiday + 8 bank holidays Company laptop and mobile phone provided Working hours: 8:00am – 5:00pm (including lunch break)