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Here's a professional Assistant Office Manager – Job Description tailored to your business and how Clean Green operates across multiple contracts. Assistant Office Manager Location: Home Based (UK) Reporting To: Director Hours: Full Time (Flexible depending on business needs) About the Role We are a growing, nationwide commercial cleaning and facilities support company operating across England. We are seeking a proactive, organised and adaptable Assistant Office Manager to support the Director and wider management team in the day-to-day coordination of operations across multiple contracts. This is a varied and fast-paced role suited to someone who is confident working remotely, managing competing priorities, and supporting multiple stakeholders across the business. The successful candidate will play a key role in ensuring smooth operational delivery, supporting contract management, and maintaining high levels of customer service. Key Responsibilities Operational Support Provide day-to-day administrative and operational support to the Director Assist in managing multiple contracts across England Coordinate operational communications between managers, supervisors, and clients Support mobilisation of new contracts Assist with performance monitoring and KPI tracking Help manage operational documentation and systems Diary & Meeting Management Manage and coordinate the Director's diary Arrange internal and external meetings Prepare meeting agendas and documentation Attend meetings and take minutes where required Prepare and present reports during management meetings Customer & Client Support Act as a professional point of contact for clients Respond to customer queries and escalate where appropriate Support client relationship management Assist in resolving operational issues and complaints Reporting & Administration Produce reports using Microsoft Excel and Word Compile operational updates and performance reports Maintain records and filing systems Assist with tender documentation and presentations where required Support contract compliance and audit preparation Team Support Work collaboratively with managers across England Support supervisors and operational staff remotely Assist in coordinating resources across contracts Support recruitment and onboarding administration where required General Responsibilities Adapt to changing business needs and priorities Problem solve and provide practical solutions Maintain confidentiality and professionalism at all times Support continuous improvement initiatives Assist with special projects as directed by the Director Skills & Experience Required Essential Previous experience in an administrative or office management role Strong Microsoft Office skills (Outlook, Word, Excel) Excellent organisational and time management skills Strong communication skills (written and verbal) Ability to work independently from home Problem-solving mindset Ability to manage multiple tasks and priorities Professional and customer-focused approach Experience working as part of a remote team Desirable Experience in facilities management, cleaning, or service-based industries Experience supporting multiple contracts or locations Experience preparing reports and presentations Experience working with operational or scheduling systems Personal Attributes We are looking for someone who is: Highly organised Proactive and self-motivated Flexible and adaptable Professional and confident Detail-orientated Calm under pressure A strong communicator A team player What We Offer Home-based working Flexible working environment Opportunity to grow within a growing national business Varied and interesting role Supportive management team Opportunity to attend meetings and contribute to business growth Additional Requirements Must be comfortable working remotely Occasional travel to meetings may be required Must be able to work flexibly to meet business needs