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Description of the Role The Administrator provides essential business and operational support to the Contracts Management team, ensuring all administrative processes, documentation and client communication run smoothly. The role is responsible for maintaining accurate records, coordinating project documentation, processing invoices, supporting client enquiries and managing key operational workflows that underpin the delivery of asbestos removal projects. Working closely with the Contracts Management team, they support project coordination, maintaining compliance-related documentation, updating CRM systems and ensuring clients receive timely and professional communication, maintaining organisational efficiency and the smooth running of the office. Responsibilities of Role As the role holder, you will be required to undertake the following tasks: Administrative Coordination · Manage core administrative processes including document preparation, scanning, filing and maintaining accurate digital records for all projects. · Update CRM systems with job information, documentation, communications and progress updates to ensure accurate tracking of work. · Coordinate internal administrative workflows such as timesheet collation, training bookings, accreditations and routine data updates. · Support daily office coordination including managing shared inboxes, responding to enquiries and ensuring operational information is recorded correctly. · Handle the processing of receipts, updating trackers and supporting office purchasing processes. · Coordinate new starter administration, including induction documentation and onboarding packs Project Support and Documentation · Prepare project documentation for domestic and commercial works, ensuring accuracy, consistency and availability for supervisors and managers. · Coordinate routine project documentation such as waste notes, completion certificates, air test records and compliance-related paperwork. · Assist with the preparation of PQQs, accreditation submissions and ISO-related documentation. · Maintain documentation for personal monitoring, air monitoring and COSHH activities, ensuring information is recorded and updated appropriately. · Support the Contracts Management team by preparing job packs, managing documentation workflows and helping ensure all required information is ready ahead of project delivery. · Upload and maintain project photos & digital documentation to ensure complete and accurate job records. · Responsible for raising of invoices in a timely and accurate manner. Client and Communication Support · Act as a helpful and professional point of contact for clients, handling incoming calls, supporting enquiries and providing updates where appropriate in a timely and professional manner. · Confirm information with clients prior to works and record any changes for the operational team. · Support contract managers by issuing routine communication, sharing documentation with clients and following up on outstanding items. · Assist with gathering client feedback, managing client communication records through timely and accurate responses. Operational Support and Compliance Administrator · Support scheduling and resource coordination by updating operational systems and sharing key information with the relevant managers, Including operational trackers (Profit, Costs & Receipts) · Support the recording of incident or accident reports when required · Assist with monitoring compliance processes including accreditation expiry tracking, documentation updates and internal administrative checks. · Manage operational inboxes, distributing information promptly across the team and ensuring actions are recorded and followed up. · Provide administrative support during weekly and monthly meetings by preparing updates, sharing documentation and coordinating follow-up actions. · Participate in the out-of-hours call rota as required, ensuring client enquiries are managed professionally and escalated to the appropriate manager when necessary. · Contribute to a positive, organised and collaborative working environment by supporting colleagues and maintaining high standards of professionalism. Skills and Experience Essential: · Experience in an administrative role within construction, asbestos, compliance or similar environments. · Strong organisational skills with the ability to manage multiple administrative workflows effectively. · Clear and professional communication skills, both written and verbal. · Strong attention to detail, particularly in documentation and data entry. · Confident using CRM systems, spreadsheets and other digital tools (or willingness to learn quickly). · Ability to work effectively in a fast-moving operational environment. · Proactive and reliable, with a willingness to take responsibility for core administrative tasks and support wider team operations. Desirable: · Familiarity with basic project documentation such as job packs, PQQs, completion certificates or compliance documentation. · Experience raising invoices or supporting commercial processes. · Experience handling customer enquiries in a professional or operational setting. Professional Requirements: · Completion of relevant internal training for systems, compliance administration and asbestos awareness (training provided). · Understanding of internal processes, confidentiality requirements and regulatory expectations relating to asbestos documentation (training provided). Commitment to ongoing development relevant to the role and the wider Contracts Management function.

Bennett and Game are working with a leading ground engineering contractor with a turnover of £15 million, specialising in soil and groundwater remediation, decommissioning, decontamination, demolition & site enabling. With over 50 staff across offices in Essex and Bristol, this rapidly growing company is seeking a Bid Writer to support their expanding Pre-Construction Team. The Bid Writer will be responsible for producing high-quality written content for tender submissions, proposals, and supporting documents. Working closely with the Pre- Construction Manager & Bid Managers, you will ensure all written tender responses reflect client requirements, technical accuracy, and the company's capabilities. This role is ideal for someone with strong writing skills and industry knowledge who enjoys translating technical information into clear, compelling proposals. Flexible part-time options are available, with work based from the Essex or Avonmouth Office. Key Responsibilities: Write, edit, and format bid responses, ensuring clarity, accuracy, and alignment with tender requirements. Review and interpret tender documents such as Phase 1 & 2 Reports, GI Logs, Remediation Strategies, and project specifications to extract key information for written responses. Work with internal teams to gather technical, operational, and commercial input needed for high-quality bid content. Support the production of Scoping Letters, Method Statements, Programmes, and other narrative elements of submissions. Prepare standardised and bespoke content for PQQs, ITTs, capability statements, and supporting bid documents. Coordinate input from Project Managers, Engineers, and the Senior Operations Team to ensure consistency and accuracy across documents. Maintain and update the company's bid library, including case studies, CVs, standard responses, and project summaries. Attend client meetings (on-site, office, or virtual) to understand project requirements where needed. Ensure all submissions are professionally presented, compliant, and delivered within deadlines. Support Business Development and Marketing initiatives with written content when required. (If applicable based on experience) Help guide junior bid team members on writing standards, formatting, and use of the bid library. Key Requirements: Minimum 3-5 years of experience in Bid Writing, Proposals, Estimating support, or similar roles within remediation, enabling works, earthworks, civil engineering, or groundworks. Candidates with technical and / or operational experience who have the ability & or some previous experience of undertaking bid writing / bid management. Strong written communication skills with the ability to translate technical information into clear, persuasive content. Highly organised with strong attention to detail, document control, and deadline management. Confident in engaging with technical staff, suppliers, and clients to gather required information. Qualification in civil engineering, environmental science, or a related field is desirable but not essential. What's on Offer: Competitive salary and benefits package. Clear career development pathways and ongoing training. Annual bonus scheme 25 days annual leave plus bank holidays, increasing with long service. 5% employer pension contribution. Option to join the company healthcare benefits scheme. Full support for achieving professional qualifications or chartership. Hybrid working arrangements available. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

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