To support the capture of corporate complaints, comments, compliments and suggestions from customers using a Customer Relationship Management system and following the relevant adopted policies and ...
Support the capture of corporate complaints, comments, compliments, and suggestions from customers using the Customer Relationship Management system and following the relevant adopted policies and ...
They are at the forefront of innovation in the waste management industry, driving sustainable ... Responding to customer inquiries, concerns, and complaints via phone, email, chat, or in person
Communicate internal customer issues, devise improvements, and resolve complaints * Dispatch Management: Handle Royal Mail and Courier dispatches, maintaining accurate invoicing records * Resource ...
Attend regular supervision and annual appraisal meetings with the line manager and participate in ... procedures, complaints procedures, child protection procedures, financial procedures, and ...
... any complaints to ensure appropriate corrective and preventative actions (CAPAs) are taken ... for management to monitor departmental data and identify any performance trends. * Support the ...
A key attribute for success in this role is the ability to effectively manage customer requests and ... Your ability to understand and empathise with customer queries and complaints means you can always ...
Efficient handling and resolution of customer complaints and managing expectations of the customer throughout in line with the business expectations: escalating to management level where required
Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. Key Responsibilities of the Group Complaints Manager role include:. To be successful as Group Complaints Manager you will demonstrate::. This will suit an experienced Comp...
A specialist Bank are looking for a Root Cause Senior Manager to lead the First Line Root Cause Analysis. You will lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing. ...
Housing Options Manager Location: Hybrid Contract Length: 3 Months' Managing homelessness and housing register. Managing teams of Officers and Team Leaders/Seniors Managing reviews (part 6 and part 7) and complaints. ...
You will deal with all product complaints and ensure that they are dealt with in a timely manner acting as a first point of contact for all telephone and email complaints. The successful Customer Complaints Specialist will be nurturing relationships internally as well as externally within hospita...
To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service ...
As their new Data Insights Manager, you will help their clients unlock the value of their data, driving informed decision-making and strategic planning within their organisations. You will also lead and mentor a team of data analysts and scientists. Although this is a managerial role, we want to ...
The Project Management Team Lead role at Talogy leads a team of Client Experience professionals responsible for the end-to-end project management of client implementations. Day-to-day the role can be performed remotely, with the expectation of occasional travel to Talogy offices in their region f...
Finitas are delighted to be partnered with a growing life insurer in their search for an additional Complaints Handler to join their team. Complaint Handler | Life Insurer | Kent/Hybrid | £25 - 28,000 (doe). You will be resolving complaints in line with the FCA Dispute Resolution regulations to e...
Reporting to the Head of Operations Engineering, the Operations Engineering Manager will play a key role in the development of Flogas’ network of Operational sites, so improving process safety, personal safety, operational resilience and upgrading sites to Target Plant design by:. Operations Engi...
Investigator” in the subject line to apply. To support the company’s rapid growth, we seek several Online Investigators to spearhead investigations that aim to dismantle criminal operations worldwide. More specifically, Online Investigators will be tasked with the following:. Collaborate effectiv...