Complaints manager jobs in Richmond - Page 5Create job alerts

You would need to address any complaints or concerns that the client has had with any of your jobs keeping myself in the loop at all times. Working hours are 9AM - 5PM. Occasionally you would be ...

Handle complaints and queries, ensuring timely resolutions and service improvements. * Develop and ... Manage dangerous structures, fire safety, and structural safety issues, including emergency ...

... complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager. Knowledge * Excellent current ...

Registered Manager Location - Thornton Heath (CR7) Salary - Up to £60,000 per annum Working hours ... complaints, and passing on information to the rest of the staff team and partner agencies where ...

Manages the escalation process, ensuring that escalated complaints are handled promptly and effectively * Develop and implement strategies to enhance the overall customer experience * Oversees the ...

... complaints. You possess strong expertise in housing legislation, the Housing Health and Safety Rating System (HHSRS), and case management. You're a proactive, adaptable individual with excellent ...

Actively respect patient's privacy and dignity and protect their property and possessions. * Assist with the investigations of complaints, participate in the risk management process, critical ...

A background in providing exceptional customer service and handling inquiries and complaints with professionalism within a SME environment. * Proven ability to manage administrative tasks such as ...

In this regulatory role, you will enforce policies, provide advice, and respond to complaints. Your ... Proficiency in IT systems like MS Office and case management systems. * Experience and competence ...

Handles and resolve customer complaints * Obtains and evaluate all relevant information to handle ... Manages ad hoc projects if requested

Client Audits, Change Control, Complaints, Continuous Improvements, Corrective and Preventive ... Supporting QA activities for key Quality Management System requirements * Review of Environmental ...

This includes evaluating the effectiveness of key risk management activities, such as: * Governance * Business-Wide Risk Assessments * Transaction Monitoring * Information Security * Complaints

Oversee site audits, compliance documentation, and customer visits, managing KPIs, complaints, reviews, and ensuring timely audit closeouts. * Collaborate with the Site Technical Manager to meet ...

We cover matters such as school admission appeals, exclusions, complaints, Special Educational ... team of fee earners in managing the smooth running of their own case loads. Principal ...

Address guest complaints or concerns, escalating issues if necessary, and ensuring prompt resolutions. Assist with managing internal social communication tools and platforms, ensuring they are up to ...

... complaints. * Conduct risk assessments and implement risk management strategies to mitigate quality-related risks throughout the product lifecycle. * Lead internal and external audits, including ...

Our client is seeking a skilled and detail-oriented Claims Handler to manage complaints, handle claims and liaise with insurers to ensure timely and accurate solutions. The role requires excellent ...

... complaints, special educational needs, discrimination, academic misconduct, non-academic misconduct, and issues regarding PhDs and Fitness to Practise. The role: * Managing own education caseload ...

Main duties are managing a busy inner London patch of mixed tenure customers, managing complaints and delivering a customer biased service. You will have demonstrable experience of managing cases of ...

... complaints Relationship management Build effective relationships with external and internal customers of the FSSC Promote a culture of service excellence Ensure service agreements are upheld by the ...

Ensure any enquiries / complaints are appropriately recorded, managed and resolved in a timely manner. * Assist with the resourcing of the office reception and act as receptionist to welcome visitors ...

... managers, where required * Begin to know the clients and to highlight project issues and complaints through appropriate channels and in a timely fashion * Maintain regular communication with ...

Manage and prioritise all incoming inquiries, ensuring timely responses within agreed service level agreements. * Handle customer complaints, provide appropriate solutions and alternatives within the ...

... assistance with complaints, advice specific to foreign nationals and more. They also provide ... Ability to manage appropriate caseload types and complexities * Attending clients, taking ...