Complaints manager jobs in Richmond - Page 6Create job alerts

Managing shared inboxes and responding to queries from clients. * Supporting the psychiatry and ... Supporting with complaints and concerns, including drafting letter and supporting with ...

... of complaints handling. To oversee and monitor complaint handling within Encompass, the homelessness division. Approvals of invoices on Business World and ensuring robust management of financial ...

Undertaking a preliminary review of complaints and potential claims. Reporting matters to the firm's senior management team, management board, and insurers with the Senior Risk Lawyer. Updating the ...

... complaints o Ability to communicate effectively with wide variety of users, and technical teams o ... manage difficult or volatile situations o Effective collaboration with peers and other groups o ...

... with complaints, advice specific to foreign nationals and more. Their specialist practitioners ... Ability to manage appropriate caseload types and complexities * Attending clients, taking ...

Manage case files, ensuring all documentation is accurate and up to date. * Achieve billing and time recording targets, ensuring financial control of your caseload. * Handle client complaints and ...

Handle complaints with Senior Manager * Make best use of the devices provided by the company to accomplish sales goals SKILLS * IT skills (excel/word) * Solid comunication and interpersonal skills

This role could include working on quality systems (such as batch release, product complaints, artwork approval, change control, deviations, vendor management, document management) and also ...

The Case Officer will manage investigations based on complaints made against individuals. Obtaining witness statements, drafting allegations and the preparation of case work/ bundles for tribunal ...

... complaints, * Ongoing maintenance and management of the skills matrix for the technical field staff operating from their regional office * Assist the Technical Manager with the training and ...

Manage and resolve complaints and document defects to prevent disrepair claims. Process and manage claims under the Council's insurance policy. Conduct post inspections of building structures ...

Own all complaints and ensure that these are dealt with in a prompt and effective manner * For ... Work with the Contract Manager to make sure that the client is informed of any issues and that ...

Approving the record on the Records Management System, correctly writing record text and creative ... Ensure data and records are kept up to date and accurate. · Acting as first contact for complaints ...

Advise management on the company's compliance with regulations through regular reporting * Develop ... Maintain and update the firms Complaints Handling Procedures * Conduct complaint investigations and ...

Address and resolve complex customer issues and complaints with professionalism and empathy. * Implement and manage customer support channels, including phone, email, chat, and social media. * Ensure ...

Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, keys, resident queries and complaints. * Carrying out health and safety inspections, daily audits ...

... complaints and maintains a positive approach. * High level of integrity and ability to handle confidential information. * Demonstrates good time management and self-discipline on workload management.

Experience managing assignments and recordal projects, overseeing domain name complaints, and contributing to know-how and internal training sessions is highly desirable. Skills and Experience The ...

... complaints, emergencies and additional requests. * Provide a visible presence of on-site management at times of peak resident movement, i.e. mornings and evenings. * Be able to valet park residents ...

Support Store manager on the day to day operations of the establishment * Act as a leader when the ... Attend to customer complaints when necessary * Lead by example to the team to acquire, build and ...

... related complaints and other sources. * Management and maintenance of all relevant local Patient Safety databases * Ensure that relevant local literature articles are screened as appropriate

Coordination of the firm's complaints handling processes * Coordination of away days, strategy days and other MC/partnership events * Management of the firm's travel vendors and policy and providing ...

Respond promptly and politely to resident complaints. * Ensure accurate logging and safekeeping of ... Familiarity with CRM systems, particularly Civica, or the ability to learn new systems quickly

... Payroll Manager. The role will be responsible for supporting the payroll processing for UK ... Handles inquiries and complaints to ensure quick, equitable and courteous resolution. * Assists in ...