Complaints manager jobs in Richmond - Page 8Create job alerts

To assist the Catering Manager with all aspects of performance management * To provide a 'world ... Take appropriate action to remedy any feedback, complaints, suggestions, stock requirements ...

Ability to handle complaints and difficult situations. * Strong negotiation and sales skills ... Effective management of appointments with pre-booked customers ensuring that these are arranged at ...

... complaints and claims (usually tribunal and JR) • inspection advice • EHCP consultations and funding issues. The work is also likely to involve critical incident management and reputation ...

To escalate all complaints and safeguarding investigations to the Quality and compliance Manager. * To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow ...

Activate all CRM strategies to build a loyal client base in order to enhance the shop economic ... Diplomatically handle complaints and critical situations with customers and colleagues Experience ...

... reduce complaints, and enhance customer experience. As part of the Operations AI team, you will ... A strong track record of designing, building, monitoring, and managing large-scale data products ...

The firm's typical caseload includes: * Complaints against AMS clients * Equality Act ... Critical incident management Requirements * Experience in education law (respondent) gained from a ...

You will be responsible for investigating parking appeals and representations, enforcing PCN's (penalty charge notices) where applicable and managing statutory and non-statutory complaints. Other ...

... complaints from the client ensuring their expectations and requirements are met · Promote and ... Manager, ensuring an efficient informational workflow and accountability · Contact suppliers to ...

Managing customer complaints, customer service reports, feedback, and surveys. * Maintaining replenishment and issuing of PPE stocks, Oversee the ordering of staff uniforms and workwear. * Maintain ...

... complaints quickly and efficiently. Getting confident with our CRM BeConcierge.Use of effective sales/questioning techniques to close the sale, reaching and exceeding sales targets. Monitor and ...

Investigate and resolve complaints regarding anti-social behavior in accordance with the housing ... Strong organizational and time-management capabilities. * Proficiency in relevant IT systems and ...

Manage the service inbox ensuring all queries are responded to or directed to appropriate team ... First Line response on issues and complaints gathering information * Maintaining system information

... the service complaints procedure * Respond in a suitable manner to the welfare to young people including child protection and vulnerable adult issues, by informing management and working in ...

The ability to manage and prioritise own workload - Essential * Experience of handling and dealing with challenging situations - Essential * Experience of handling complaints - Essential * Possess ...

Experience of managing teams and projects, working across a complex organisation to deliver ... complaints and matters relating to senior staff. Next Steps and Additional Information * CV ...

Report any resident complaints to the Manager on duty What we are looking for: * Strong written and verbal English communication skills * Maintain strict and complete confidentiality relative to ...

Contract monitoring, execution and dealing with complaints / issues from clients * Shipping and ... Role reports to the Managing Director Key Qualifications / Experience * Experience within a ...

... managing documentation to coordinating with customs and resolving any issues that arise. You'll be ... Handle complaints in line with BIFA Terms and Conditions, including correct KPI recording

... managing tenants whilst internal refurbishment works are ongoing. Key Responsibilities: * Serve as the primary point of contact for residents. * Addressing inquiries and complaints with ...

... risk management. * Carrying out compliance audits and risk assessments to identify areas for ... Investigating new client complaints. * Investigating any breaches of regulations and consulting ...

... complaints). * Present at Council meetings and other high level public meetings. * Take ... Opportunities to develop skills in education and information management * The chance to contribute ...

... complaints * Verifying and obtaining necessary documentation to support benefit claims, and ensuring compliance with relevant regulations * Administering and recovering overpayments, and managing ...