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CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: October/November 2025, • Salary: £12.21 per hour, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Customer Service Specialist – Banking & Financial Services (Hybrid Glasgow) Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service Industry Start Dates: Various throughout Nov 2025 • Salary: £13.35 per hour, • Location: Hybrid - Glasgow, Cuprum Building, Argyle Street. 2 days in the office, 3 days work from home after training and Grad Bay - make the most of off-peak train fares and energy bills savings!, • Shifts: Full Time 40 hrs over 8.00 am - 8.00 pm, 5 days over Monday - Sunday. Full flexibility required to work any shifts within these hours., • Training: 3 weeks then 3 weeks Grad Bay - THIS SIX WEEK PERIOD IS FULL TIME IN THE OFFICE, • Contract: Permanent, • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks Please note we do not allow any time off/holiday requests within the first 6 weeks of your start date Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Are you highly organised, proactive, and passionate about supporting learning and teaching? Join our team as a Department Administrator and play a key role in helping our department run smoothly and efficiently. As the first point of contact for the department, you'll provide high-quality administra

AppInert&action=download&id=4712580&hashed=-552666295" alt="UK job adverts Image 8-18-2023" />.CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW .Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer ser

Terminal Controller Grangemouth based 24/7 shift pattern (mixture of 12 hour day/night shifts) £39,000 - £41,500 plus benefits - Salary would rise to £47,609 after probation. Multiple Terminal Controllers are wanted on a permanent basis by a global client of ours who is at the forefront of their industry and going through a real period of growth. In this role, the successful candidates will be accountable for safe, efficient and effective delivery of work Operations for plant equipment and a variety of different site stakeholders. This is a permanent opportunity that includes a base salary of £39,000 - £41,500 dependent upon experience and qualifications plus bonuses and benefits. Overview of the Terminal Controller role: • Complete all information for the documentation of the operations including stock records, logs, dispatch and collection records, tank batching records, as required., • Issue permits to work, when trained and authorised to staff, site personnel and contractors carrying out work at the depot and associated facilities., • Undertake planned maintenance, installation & testing of plant & relevant equipment, • Ensure the setup of pumping routes for the receiving, delivery and inter-site movement of various hazardous products. Key skills required for the Terminal Controller role: • Previous experience of working a variety of shift patterns and happy to work in a high hazardous/upper tier COMAH site., • Good communication and computer skills to work with a variety of internal and external stakeholders., • Possess a real attention to detail with a good level of education. If you are a Terminal Controller looking for a new opportunity either apply online or, if would like to find out about other opportunities please contact or phone 0161 694 9216. Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

Job Title: Nursing Home Manager Location: Falkirk Contract Type: Full-time, permanent Salary: £55,000 The Opportunity: Compass Associates are working with a well-established care provider to recruit a Nursing Home Manager for a service in the Falkirk area. This is an exciting opportunity for an experienced Registered Nurse Manager with at least two years’ prior managerial experience to take the lead of a stable and well-performing service. The home has a strong reputation within the local community, consistent inspection grades and a dedicated team. The incoming manager will play a key role in maintaining high standards of care and ensuring the home continues to thrive. Key Responsibilities: • Provide effective leadership and overall management of the nursing home., • Ensure compliance with all regulatory requirements and internal quality standards., • Deliver high-quality, person-centred care to residents., • Lead, mentor and develop a staff team., • Oversee staff recruitment, supervision, training and performance management., • Manage budgets, staffing and resources effectively., • Promote digitalisation and utilise electronic care planning systems (experience with PCS advantageous)., • Foster strong relationships with residents, families, staff and external stakeholders., • Drive continuous improvement across all aspects of the service, maintaining strong inspection ratings., • Ensure robust safeguarding, risk management and health and safety practices. Candidate Requirements: • Registered Nurse with valid NMC PIN., • Minimum of two years’ managerial experience within a nursing home environment., • Strong leadership and communication skills with the ability to motivate and inspire staff teams., • A passion for person-centred care and a commitment to quality improvement., • Experience of digital care systems and transformation., • A confident and approachable manager who can build positive internal and external relationships., • Full UK driving licence and access to a vehicle. Want to apply? Submit your CV and we’ll be in touch to discuss compatibility. Contact: | Tel: 0161 527 9638 Recommendations: Compass Associates Ltd are working in partnership on this position. If you are not interested, but know someone who is, we offer £200 in vouchers for every successful recommendation.

Join our Field Sales Representatives team at Virgin Media O2, where youll be the first point of contact for customers, delivering exceptional service and introducing them to our leading broadband, mobile, TV, and connectivity products and services.

Join our Field Sales Representatives team at Virgin Media O2, where youll be the first point of contact for customers, delivering exceptional service and introducing them to our leading broadband, mobile, TV, and connectivity products and services.

Piramal Pharma is a world-leading developer and manufacturer of high-quality biological reagents and is seeking a Quality Assurance officer to join their growing team in our QA department in Grangemouth. The Quality Assurance officer will act as the Quality Assurance representative for campaign projects, ensuring accuracy and compliance of procedures, quality management system records, manufacturing batch records and associated testing. Be the QA representative for new products and for change projects, dealing with aspects including review/approval of process instructions, change controls, deviations, investigations, validation, customer audits/quality requests, and material and product disposition. The QA officer is expected to identify, escalate and work to address any GMP/GxP issues with potential impact to product quality or quality compliance. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Piramal , we research, develop, and supply Biopharma products and services that impact the lives of millions of people each day to make life better, and keep us safer. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you whether that’s the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Key Roles/Responsibilities • QA primary point of contact (internal and external) for designated projects., • Collaborate with internal and external stakeholders to ensure quality of all product related activities., • Provide QA input to project activities including review and approval of change requests, specifications, Standard Operating Procedures, Manufacturing Procedures, Analytical Procedures and associated documentation., • Participate in quality related investigations, assist in the development, approval and implementation of effective CAPA in order to resolve production, audit and customer issues., • Participate in validation activities including approval of protocols and reports for analytical methods, manufacturing processes, analytical / production / packaging equipment and cleaning procedures, • Participate in the audits of suppliers and self-inspection of internal production and support functions as required, • Be involved in preparation for and successful completion of MHRA/FDA and other regulatory body audits., • Coordinate quality disposition activities associated with designated materials and products., • Verify manufacturing, laboratory and associated documentation prior to performing the relevant disposition of products. Where potential issues exist, these are to be highlighted to the QA manager., • Promote and work to ensure compliance with all relevant GMP/GxP requirements., • Support and lead as required, quality process improvements and quality management system improvements within the department and on site., • Escalate any identified GMP/GxP areas of concern to Quality Management and QP.Warehouse on call team.

Fraud/Complaints Contact Center Manager (CCM). Assistant Contact Centre Managers (ACCM). Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre.

Full Time - Permanent Sales Advisors - EE If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together an

Fraud/Complaints Contact Center Manager (CCM). Assistant Contact Centre Managers (ACCM). Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre.

Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions). This will involve seeing patients, without prior contact with their GP, to establish a rapid and accurat

Skills: Sales Contact Centre Customer Service Sales Strategy Commerical Growth Operations. Are you a commercially driven leader with a passion for delivering exceptional customer experiences? This is a rare opportunity to take ownership of a high-performing contact centre operation, leading sales, c

Assistant Contact Centre Managers (ACCM). Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre. Fraud/Complaints Contact Center Manager (CCM).

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discussWe are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today!.

Backshift Warehouse Team Leader- Edinburgh.Competitive, dependent on experience.We are currently recruiting on behalf of one of our valued clients for an experienced and proactive.Backshift Warehouse Team Leader.Backshift Warehouse Team Leader.You'll be managing a small team, coordinating operations

BT Glasgow Contact Centre - Alexander Bain House.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

FULL-TIME AND PART-TIME HOURS AVAILABLE!.Connect Appointments are seeking a number of individuals to become Warehouse Operatives with our Bathgate based logistics client.Full-time or part-time ongoing temporary opportunity, leading to permanent employment for the right candidates.Working 5 days over

For further details relating to this post, please contact: Melvyn Clark, Head Teacher - Contact on: 01595 747250 or e-mail: melvyn. During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your applicati

Support the liaison with external partners and a wider circle of SSSIAA stakeholders, acting as a key point of contact.

For further information please contact Laura Baillie, Headteacher : e-mail.

Contacting customers via phone calls and emails to coordinate deliveries. We are proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information.

For further information please contact Fiona McKerral, Headteacher e-mail:.

Please note as this post is part time term time, your salary will be pro rata to hours and weeks worked.If you start out with the normal school session, an adjustment will be made to reduce your first pay.This is because you are not entitled to be paid for all holidays.Once this adjustment has been

The role of Sports Receptionist is to provide an exemplary level of customer care to members, students, staff, community and campus visitors.The post holder will also support the administration of membership sales and programme delivery.The role will require a friendly, well organised and engaging p

Lead Officers will provide leadership, vision, direction and effective management of their area fostering and encouraging a culture of high quality customer service, respect, partnership and collaboration as well as continuous improvement and innovation.Lead Officers are expected to work collaborati

If you wish to know more about the role please contact Debbie Corner.

Stirling Council is committed to hearing from those who receive our services to evaluate the impact of our supports.We value the voice of lived experience to continue to improve service delivery and enhance the outcomes for those we support.Recognising VOICE as a key pillar within The Promise.We hav

To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at:.

We are looking for a Support Worker Early Childhood Educator (SWECE) to join the team at St Ninians Nursery Class.Candidates should hold or be working towards a relevant ELC qualification, at minimum of SCQF level 6.This role provides a career pathway in ELC where you can build experience and where

We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group.Please see below:16-18 years: £7.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations.Now, under the

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning Support Worker.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates.Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and comm

We're Hiring: Payroll & Purchase Ledger Administrator Renfrew.Office-Based | Full-Time | Monday–Friday, 9am–5pm.Are you an experienced Payroll Administrator looking to expand your skillset in a dynamic finance team? We’re looking for a highly organised and detail-oriented individual to take on

For an informal chat, please contact Terry O'Gorman Locality Manager on 07900680581 or email.

Details of how to apply and contact details can be found on the. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. If, for example, due to a disability, you are unable to complete the on-line appli

Inspire, Lead and Make a Difference in Falkirk's Sport & Leisure Services.We have an exciting opportunity for an enthusiastic and driven individual to join Falkirk Council’s Sport & Leisure Team in the role of Team Leader.Working as part of a passionate and ambitious service, you will play a pivot

For further details relating to this post, please contact: Melvyn Clark, Head Teacher - Contact on: 01595 745320 or e-mail: melvyn. During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your applicati

Location: 56 Main Street, Killearn, G63 9RH.Contract: 30 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Location: 21-23 Main Street, West Linton, EH46 7EE.Contract: 28 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.This role involves wor

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Location: 179b Long Street, Easingwold, YO61 3JB.Contract: 30 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for th

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o