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Demonstrable experience as a contact centre Resource Planner / Forecaster Detailed understanding of the core metrics and inputs within the contact centre forecasting process Strong Excel proficiency and familiarity with Erlang methodologies. Longreach Recruitment are hiring a Contact Centre Resource

A global technology company in the UK is seeking a Level 3 Contact Center Engineer to lead incident management and provide deep technical support across Genesys Cloud CX and Cisco UCCE platforms. The role requires extensive experience with enterprise contact center environments and proven capabiliti

The ideal candidate will work in a fast-paced environment and aim for first-contact solutions.

To discuss the First Contact Podiatry opportunities we have available immediately, and those that will occur throughout 2022, please contact Kevin Huffington, Clinical Director at Central Health on kevin@centralhealth. Central Health Network is currently working with PCNs across the UK to deliver a

A leading contact centre outsourcing business in Banbury is seeking a B2B Sales Executive to join its high-energy outbound sales team.

Support the Divisional Contact Lens Lead in growing the business, helping stores identify new opportunities for customers to wear contact lenses, and support confidence with store teams and clinicians in driving contact lens trials. As a Contact Lens Opticians you will lead and inspire the opticians

As a Band 7 Locum First Contact Physiotherapist/Practitioner you will be responsible for assessing and triaging patients with MSK conditions, referring them to other services, and signposting appropriately. Worked as a First Contact Practitioner (FCP) in primary care for at least 1 year. If you cons

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

A leading foreign exchange service provider in Greater London is seeking a Customer Contact Centre Representative for a fixed-term role until October 2026.

Customer Service Supervisor (Contact Centre). Your recruitment contact is Benjamin Paulon via Benjamin. The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure app

We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy consider

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performanc

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

A leading optical provider in the United Kingdom is looking for a qualified Contact Lens Optician to provide expert customer care and support daily store operations.

Customer Experience & Contact Platform Architect - Manager. Work in a technical capacity contributing through hands‑on CCaaS/AI design and build to deliver customer experience and contact platforms at scale. Support the integration of cloud‑based customer and CCaaS platforms (for example Microso

If you wish to discuss this role further before applying, please contact. First Contact Practitioner (Physiotherapist) in General Practice. The White House Clinic is looking to recruit experienced and enthusiastic First Contact Practitioners (FCPs), or Senior MSK Physiotherapists who wish to train t

A community hospice in London is seeking a First Contact Clinical Nurse to manage patient referrals and undertake assessments for specialist palliative care needs.

We’re looking for an experienced Contact Centre Manager who has a passion for delivering exceptional customer service to join our growing customer support team. Previous experience of managing a Contact Centre front line team, preferably in Financial Services/Retail Banking or other customer facin

A leading UK healthcare retailer seeks a Mobile Contact Lens Optician to oversee optical care across various locations in Greater Lincolnshire.

A global investment banking firm is seeking an experienced Contact Centre Manager to lead their customer support team in the West Midlands.

An opportunity has arisen for a Customer Contact Advisor to join our Contact Team based at our office in Durham. Are you passionate about delivering great customer service? If so, our Customer Contact Advisor post is for you!. As a Customer Contact Advisor, you will be predominantly dealing with rep

A leading workforce solutions provider is seeking a Contact Centre Domain Specialist to build a future strategy for a retail client. The candidate should have deep expertise in Contact Centre operations, proven strategy delivery experience, and strong communication skills.

Business Manager - Automotive Contact Centre. Veritas Careers are recruiting for an established and highly successful automotive retailer that requires a Business Manager to join their busy contact centre.

A leading retail health provider in Spalding is seeking a Mobile Contact Lens Optician to lead a team and ensure excellent patient care. The role involves traveling to different stores, supporting the team with training and educating, and providing expertise in contact lens products.

A recruitment agency in the UK is seeking Contact Officers in Dorset.

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

We are seeking a proactive, people-focused Client Contact to join our growing team at Hawk London. Drive new business through existing contacts and proactive engagement with DPs, Producers, and Directors, with a focus on the commercials sector.

A regional healthcare provider in St Albans is looking for an Advanced Physiotherapist to deliver first contact physiotherapy services across multiple GP practices.

A talent and workforce solutions company in London seeks a Contact Centre Domain Specialist for a hybrid contract role. You will partner with a Business Lead to develop a strategy pack outlining a future vision for the Contact Centre, focusing on capability changes and business outcomes. The role re

By applying to this role, you acknowledge that your application details will be shared with Contact Solar for the purposes of recruitment and selection. This HR Manager is Contact Solar's senior people lead, holding end-to-end accountability for the people strategy, HR operating model, and employmen

This role involves designing, implementing, and maintaining cloud-based contact centre solutions using Amazon Connect.

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

Customer Contact Advisor Apprentice, a varied role, combining front‑of‑house reception duties with office and business support tasks.

The ideal candidate should have strong skills in AI-driven automation and modern contact center operations, with a passion for delivering intelligent customer experiences that integrate technology and human interaction.

If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We are looking for a Senior Social Worker to join our innovative Families First Contact Point (FFCP). You will undertake screening of all contacts using our RAG rating system, c

This role involves leading proposals, acting as a technical advisor, and maintaining key stakeholder relationships while promoting Omilia's innovative contact center solutions.

Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools. Position Overview: We are seeking a seasoned

The role involves leading the design of contact centre solutions, ensuring that customer outcomes are translated into deliverable designs, while collaborating with various teams.

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.

A global appliance company is seeking a dedicated customer service representative to manage inbound/outbound sales inquiries.The ideal candidate will have experience in sales or customer service and possess excellent communication skills.A hybrid working scheme is available following successful prob

A leading travel loyalty organization based in London is seeking a Tech Lead to enhance customer contact solutions. This role involves designing and architecting innovative contact centre products, ensuring seamless experiences for customers and effective tools for colleagues.

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. In this role, you will be the first point of contact for our valued clients, providing exceptional support and ensuring their inquiries

A leading financial technology firm in the UK is seeking an experienced Cloud Telephony & Contact Centre Engineer for a 12-month FTC contract. The role involves supporting a cloud-based contact centre migration and enhancing capabilities to improve customer and agent experiences.

A UK recruitment agency is seeking a professional to support contact center operations in Greater London.

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. Finance Manager - Disruption and Customer Contact Centre. You will p

First Contact Physiotherapist (FCP) – Band 6 or early Band 7 – Primary Care Musculoskeletal Services, Derby area. Working in a local GP setting, the FCP will be the first point of clinical contact for patients presenting with musculoskeletal conditions.

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical