Continuous improvement manager jobs in SevenoaksCrear alertas

Are you a motivated and enthusiastic Band 5 Occupational Therapist ready to elevate your skills within a supportive and progressive team? About Us Cygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales. Your role: Occupational Therapist (Band 5/Newly Qualified) Working hours: 37.5 Hours per week Salary: £32,883 per year (will increase to £35,465 upon successful completion of OT Preceptorship) Service Lines: Mental Health Adults- Acute Location: Cygnet Hospital Godden Green, Godden Green, Sevenoaks TN15 0JR Responsible to: Head of Occupational Therapy and Clinical Services Manager as well as the Regional Lead Occupational Therapist Your role: You would be responsible for the assessment and treatment of occupational dysfunction for patients on your allocated caseload, including the delivery of person centred group and individual therapy sessions. You will work with a full multidisciplinary team in a coordinated way to support each service user to develop their skills and move through our clinical model of care from admission to discharge. You will have the support of an Occupational Therapy team and work closely with other therapists from different disciplines, including music therapy, dance and movement therapy, activity coordinators, assistant psychologists and the Active Life team. You will receive regular clinical supervision from an experienced Occupational Therapist on-site, including weekly 1:1 check in’s. Summary of the site Cygnet Hospital Godden Green provides specialist acute and PICU services for women. The hospital is situated in the beautiful countryside of the Kent Weald, near Sevenoaks. Its location, in over an acre of its own grounds, helps the hospital provide a calm and therapeutic environment. We have a designated qualified Occupational Therapist on each ward, an Occupational Therapist Assistant as well as Activity Coordinators supporting the activities around the hospital. Our environment has a holistic focus and includes a gym, ADL kitchen, Recovery College, Hair Salon, Tuckshop and other therapeutic spaces. The Occupational Therapy Directorate Every service line has a Clinical Lead Occupational Therapist to guide and develop evidence based practice and agreed occupational therapy pathway for each specific client group. This includes Cygnet developed guidelines and assessments. Each Clinical Lead Occupational Therapist hosts service line meetings regularly, in which you will link in with other Occupational Therapists in the company based in the same service line, providing a valuable networking and development opportunity. Specific CPD and training opportunities are also available and tailored to individual and service needs. For newly qualified Occupational Therapists we offer a comprehensive 12 month preceptorship programme in order to consolidate and develop your skills. For more insight into life as an OT at Cygnet Health Care visit; Here you can listen to the opinions, stories and advice from our exceptional OTs – it could help the next step in your career. Our vibrant OT department in Godden Green Hospital (Sevenoaks) is passionate about delivering exceptional, client-centred care. We utilise the Vona du Toit Model of Creative Ability (VdTMoCA), a powerful evidence-based model that focuses on understanding and nurturing a client's creative capacity and ability to engage in meaningful life activities. VdTMoCA offers a structured approach to assessment and intervention, resulting in greater client participation and enhanced functional outcomes. Alongside VdTMoCA, we integrate Sensory Modulation strategies and utilise the Activity Participation Outcome Measure (APOM) to ensure a comprehensive and holistic approach. We are also highly committed to continuous quality improvement and proactive service development. A key requirement for this role is a genuine willingness to learn and implement VdTMoCA, if you are not already trained or experienced in this model. We provide excellent support and a comprehensive preceptorship program to facilitate your learning journey. If you are eager to apply evidence-based practice, thrive in a collaborative environment, and are driven to make a tangible difference in the lives of individuals we support, we strongly encourage you to apply! If you feel you suit the criteria, then please make an application today. For an informal discussion about the role please contact our in-house recruiter, Hannah Dunlop 07720 497 792. 5 reasons why you should make an application today… • We care about people in our services Career pathway progression within the company to support your development and skills, including sensory integration training, leadership and management training, VdTMoCA, MOHO or Group Therapy, amongst others., • You will be an integral part of a large, well established MDT with extensive experience to draw from., • Dedicated CPD time being part of a national network of over 150 OTs in the Cygnet Group within different specialisms including LD and ASD, Acute mental health, and High Support Inpatient Rehabilitation Services., • Induction & service line training in area of specialism., • You will be a part of a friendly and supportive team of 5 OTs and 5 OTAs who are driven to provide excellence and where innovation and creativity are welcomed with enthusiasm. The Successful Candidate should be/ have: • A registered Occupational Therapist with the HCPC (Health Care Professions Council)., • An understanding of working with individuals diagnosed with mental health conditions, dual diagnosis, sensory processing difficulties or complex trauma., • An understanding of Occupational Therapy process/interventions and taking a “hands on” approach., • Excellent communication and time management skills., • Experience and knowledge in working with individuals with severe mental health conditions, such as schizophrenia and major depressive disorders., • Proficiency in designing and delivering individualised, activity based interventions to promote patient engagement and recovery., • The ability to use sensory based interventions to reduce anxiety and promote a calmer environment for patients., • The capacity to work effectively as part of a multi-disciplinary team., • Passionate about student education, • Ability to manage highly demanding clinical presentations., • Effective personal and time management skills to manage a clinical caseload and a varied workload within the service., • Interest in the field of mental health In return we will offer you: • A competitive salary, • Free parking and free meals for staff on duty, • Opportunities for CPD and to undertake further learning and development. For example: Leadership & Management and Sensory Modulation., • Training days provided by highly experienced and renowned OT specialists, • Expert clinical supervision and peer support, • Bi-monthly OT CPD meetings focused on skill and strategic service development., • Group pension: a generous pension plan helping you save for your future., • NHS Discount Cards & Blue Light Card – includes big brand discounts., • Plus much more… A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street, with healthcare, holidays & leisure – or securing your future with professional development and a pension – we support you to be happy both in & out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. If you would like to discuss this role with the recruiting occupational therapist, we’d be more than happy to facilitate this. Please contact: Theoca Moodley (Head of Occupational Therapy at Godden Green) at Requirements The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the ability to manage multiple accounts and projects simultaneously. The successful applicant should have a minimum of 3 years’ experience working in account management, or a customer service role within a B2B environment. Key Responsibilities: • Steer customer satisfaction through proactive management of performance metrics, service quality, and delivered value., • Drive high levels of retention and foster growth through strategic relationship management and value delivery., • Identify and nurture opportunities for account growth, working in collaboration with internal stakeholders to enable upselling, cross-selling, and service expansion., • Coordinate centralized account management across key functions—including Sales, Marketing, Content, Client Services, and Finance—to ensure seamless communication, alignment, and delivery of campaigns and projects., • Prepare and maintains account health reports, highlighting performance, opportunities, and areas for improvement., • Conducts regular account health checks to monitor performance, satisfaction, and alignment with customer objectives. Key skills and experience: • 3 years’ experience working in account management, or a customer service role within a B2B environment., • Demonstrated success managing high-value or strategic customer accounts, • Strong understanding of marketing services, ROI measurement, and client success metrics., • Excellent interpersonal skills- clear and confident communicator at all levels., • Exceptional organisational and planning skills with flexibility to adapt to changes., • Strong Excel skills including the ability to produce reports., • Excellent communications skills., • Develop and maintain strong working relationships., • IT skills in Microsoft Office, including Word and Excel., • Understanding of CRM systems. Company Benefits: We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development. Other benefits also include: • Hybrid working (2 days in the office), • Pension contribution, • Free car parking, • Benefits platform with discounts, wellness and engagement tools, • Christmas closure, • Company events, • Learning & development Russell Publishing operates a hybrid working policy, with the ability to work from home up to 3 days per week. Our office is located in Brasted, Kent. About Us: Russell Publishing is a leading multimedia company delivering business content, insights and events worldwide across 5 brands: New Food Magazine, European Pharmaceutical Review, Drug Target Review, Global Railway Review and International Airport Review. We pride our business on putting our people first, enabling innovation within our service & product and continuous improvement – personally, professionally and across our services. Russell Publishing believes in equal opportunities, and we encourage inclusion and diversity. #marketingservices #publishing #media #customersuccess #hiring #accountmanagement #russellpublishing #rpl

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