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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland. The Challenge to Solve How do mom-and-pop pizzerias survive and win in a world of big-budget pizza chains and third-party apps? This is the challenge you’ll help solve at Slice. Local pizzerias already outperform the big chains in offline sales, yet are outsold 20-to-1 online – a gap we’re determined to close. We operate at the intersection of high stakes and local community: our mission is to level the playing field for small businesses by providing them with the technology and capabilities that rival those of the biggest players. When a shop partners with Slice, our goal is that it feels “as if they’ve just hired 1,000 people” to support their business. As an engineer on our team, you’ll seek out bold, asymmetric opportunities to create these outsized impacts for our restaurant partners and the millions of customers they serve. It’s not just about writing code – it’s about writing the future of local pizza. What You'll Do As a Staff Software Developer on our Services team, you will immerse yourself in our ambitious mission and take on a wide range of responsibilities to drive customer impact. Specifically, you will: • Build innovative features & services: Design, code, and launch new backend features that help our restaurant partners operate more efficiently and deliver exceptional, seamless experiences to their customers. Your work will directly enhance real-world interactions between shops and pizza lovers every day., • Identify game-changing opportunities: Constantly look for asymmetric opportunities where a small technical change can deliver disproportionate value. You’ll use your creativity and entrepreneurial mindset to find 10x solutions that delight users and give our partners an edge., • Own projects end-to-end: Take ownership of initiatives from concept through production. You’ll work closely with product, design, and other teams to define solutions, execute rapidly, and iterate based on feedback. When you see a problem, you don’t wait - you tackle it., • Use the best tools for the job: While our primary stack is Python (Flask), we embrace any technology that delivers value. You might rewrite a microservice from Go to Python, craft a script in Ruby, or leverage a new cloud service – whatever it takes to solve the task at hand in a scalable way., • Collaborate in a small, agile team: Work alongside a tight-knit team of 5 to 8 backend engineers (across the US, UK, and Europe) who are as passionate about the mission as you are. Together, you will review code, brainstorm ideas, and push each other to raise the bar while maintaining a fun, supportive atmosphere., • Ensure quality and performance at scale: Employ best practices in coding, testing, monitoring, and DevOps to ensure our services are reliable and performant. You build it, you own it - from writing unit tests to fine-tuning logging and alerting, you’ll make sure your code runs smoothly in production. The Winning Recipe We’re looking for bold, founder-like engineers who aren’t afraid to challenge the status quo and build products that make a real difference. If you’re an unconventional thinker and a highly productive doer, you’ll feel right at home. The ideal candidate has: • Owner’s mindset: You think like a founder. You take initiative, own problems end-to-end, and move with urgency to deliver results. Obstacles energize you, and you thrive in a fast-paced, ambiguous startup environment where your decisions drive real impact., • Proven builder: You have solid experience crafting scalable backend systems in Python (Flask) and working with databases and cloud services. You’re comfortable diving into monitoring and logging tools to keep systems healthy. More importantly, you’re technology-agnostic – you quickly pick up new languages or frameworks (Go, Ruby, or whatever is needed) to solve problems effectively., • Remote-ready collaborator: You excel at working on a distributed team and communicating asynchronously. You’re comfortable collaborating with teammates across different time zones and backgrounds, and you know how to stay connected and communicative in a remote work setting., • Product & customer focus: You care deeply about the why behind your code. You can clearly express opinions on product direction and design, always keeping the end-customer and restaurant owner in mind. At the same time, you respect others’ perspectives and believe the best ideas can come from anywhere., • Innovative problem solver: You love finding creative solutions to hard problems. Words like “impossible” or “uncharted” fuel your curiosity. You seek out those asymmetric win scenarios and aren’t afraid to experiment, adapt, and iterate to achieve a better outcome for users. If you’ve ever dreamed of building something big, scrappy, and impactful – and you have the skills to back it up – we want to meet you! The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: • Access to medical, dental, and vision plans, • Flexible working hours, • Generous time off policies, • £200 per annum employee wellbeing allowance, • Market leading maternity and paternity schemes The Hiring Process You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change. • Application, • 30 minute introductory meeting, • 90 minute Live Coding Interview & 60 minute Technical Interview, • 45 minute Hiring Manager meeting, • Offer! Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Job Category: Retail Requisition Number: ACCOU002366 • Posted : September 21, 2026, • Full-Time Showing 1 location Colchester, UE4 CO11PN, GBR Location/ Store: Fenwick Colchester Number of days / hours per week: 5 days/ 37.5 hours Contract Type: FTC- Maternity leaver contract Report To: Area Sales Manager, We’d love to meet you if you have: • A proven track record in a sales-based role - where exceeding goals and delivering standout customer experiences is second nature., • An unstoppable entrepreneurial spirit - you thrive on challenges, embrace ambition, and are driven by the thrill of smashing targets., • A deep passion for beauty and self-expression - with a heart for making every individual feel seen, celebrated, and confident., • Exceptional artistry skills - ideally backed by a formal qualification, allowing you to craft beauty with precision, creativity, and elegance., • A natural connector and relationship-builder - who collaborates effortlessly with colleagues, leaders, and retail partners to create a united, high-performing team., • A can-do attitude and resilient mindset - always ready to take initiative, find solutions, and turn setbacks into comebacks., • An inspiring mentor and coach - with an eye for talent and a passion for developing others, lifting people up as you climb., • Flexible and retail-savvy - you understand the rhythm of the industry and embrace working key hours—including weekends, late nights, and bank holidays, with energy and enthusiasm. A few things we think you'll love about us... • Competitive base salary with commission opportunities, • Enjoy a 50% employee discount on bareMinerals and Laura Mercier products, • Receive up to £800 worth of free products annually, • Earn extra through individual and team incentives – including boosted commissions or the latest product launches, • Enhanced maternity and adoption leave with extended company-paid time off, • Season ticket loan support to ease your commute, • Refer-a-friend bonus scheme – earn up to £350 for each successful referral, • Cycle to Work scheme to support a healthy, eco-friendly commute, • Access to the Retail Trust Support network for emotional and practical assistance, • 24/7 GP access through MetLife for medical advice anytime, • PAM Assist App offering confidential support services, • HAPI rewards programme – save on everyday purchases from groceries to entertainment, • Up to three paid volunteer days per year to support Look Good Feel Better, • Enhanced pension contributions to help secure your future, • Comprehensive company sick pay beyond statutory requirements, • Career development opportunities – we invest in your growth and learning journey, • Commitment to sustainability, continuously seeking better solutions for skin, people, and planet, • A culture that celebrates diversity, encouraging you to be your authentic self, • A values-led approach where how we work matters just as much as what we achieve Please note terms and conditions apply to the above benefits Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to “changing beauty for the better”. Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non‑merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. #J-18808-Ljbffr

Salary : £34,000 per annum OTE £48,000 Job Summary At Endeavour Automotive, our vision is to develop our business to one that we can all be proud of and we can only achieve this by attracting and developing the very best talent and delivering outstanding customer service. We put a lot of time and effort into finding and nurturing the very best candidates for every job; recognising and rewarding achievements of our team members and supporting their personal development. We are one of the UK’s fastest growing dealer groups representing the Volvo, Hyundai, Lotus, Alpine, Geely Omoda and Jaecoo brands across dealerships in London, Buckinghamshire, Hertfordshire, and Essex. We are currently looking for an engaging and highly motivated Parts Manager to join our team. Responsibilities The Parts Manager will lead a team of Parts Advisors based in our Hyundai Colchester dealership. The purpose of the role is to monitor and control resources and assets consistently with the dealerships profit requirements, while maintaining and improving customer relations. Maximise departmental profitability through the sale of parts, accessories and other value-added products and services. As a customer-focused manager, you will inspire your team to retain loyal customers whilst attracting new business through exceptional customer relations. You will be able to enhance the current team by providing support, coaching and motivation to them. Requirements As a person, you are curious, creative, and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen – never settling for just the status quo. As a leader, you are supportive of your team and are happy to provide a high level of support for team members to drive change and development. You provide guidance and communicate clearly to maintain a trusting environment and bring out the best in the team. Your experience: To be successful in this role you will have a great eagerness to learn and passion for the Hyundai brand. For this role you must have the following: - • More than 2 years of experience as a Parts supervisor/Manager in the automotive industry with demonstrable experience of leadership and management, • A sound knowledge and understanding of FCA standards, consumer legislation and trade practices, • Financially astute with a proven track record of achieving results, • Excellent communication skills at all levels combined with an eye for detail and a strong entrepreneurial spirit Closing Date 31/10/2026 Location Hyundai Colchester, United Kingdom Benefits Life InsuranceEmployee Referral Scheme Salary £34,000 per annum OTE £48,000 Endeavour Automotive Limited is authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit activity (Limited Permissions) (Firm Reference Number 841360) and is an Appointed Representative of South Quays Limited who is authorised and regulated by the Financial Conduct Authority (FCA) for insurance distribution activity (Firm Reference Number 528881) Endeavour Automotive Group are proud members of the following organisations: #J-18808-Ljbffr

Clinical Lead Contract: Permanent Hours: 35 hours per week Location: Home based Salary: £55,290 per annum Thank you for your interest in joining our special charity! About Us The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. About You and the Role As the senior clinical leader within Spinal Injuries Association (SIA), the Clinical Lead will provide strategic leadership, professional oversight and clinical governance for SIA's national team of specialist clinicians. The postholder will be responsible for developing and communicating a compelling vision for the future of SIA's clinical services, ensuring they remain responsive to the needs of people with spinal cord injury whilst supporting the charity's wider strategic ambitions. Working closely with the Head of Services, the Frank Williams Academy and SIA's Campaigns team, they will lead the evolution of the service to maximise impact, reach and influence. The Clinical Lead will play a key role in positioning SIA as the expert guiding voice on spinal cord injury, working collaboratively across the organisation and externally with healthcare professionals, NHS bodies, professional associations and other stakeholders. The Clinical Lead will cultivate strategic partnerships that enhance SIA's clinical impact, increase organisational reach and influence, and create opportunities for innovation, collaboration and sustainable service growth. They will ensure robust governance, quality assurance and service development processes are in place to support safe, effective and sustainable service delivery whilst creating opportunities for growth, influence and innovation. Benefits: • Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part-time employees), • Access to Group pension scheme (6% employer contribution), • Access to Group life assurance scheme, • Access to Healthcare cash plan, • Access to discounted gym membership, • Access to Employee assistance programme (EAP), • Employee volunteer days, • Free car parking at SIA House, • Investing in our people – all employees are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application. Closing date: Monday 2 November 2026, 9am Interview date: Friday 13 and Tuesday 17 November 2026 at SIA House, Milton Keynes N.B. As this is a specialist position, you may be invited to attend an online screening interview to discuss your clinical background, your interest in the role and what to expect from the recruitment process. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. No agencies please. JBRP1_UKTJ

?? Marketing Manager | Up to £70,000 | Financial Services We're looking for a brilliant Marketing Manager to join a privately owned, fast-growing group of businesses operating across the accountancy, umbrella and wider financial services sectors. And this definitely isn't a role for someone who just wants to build a strategy, hand it over and move onto the next PowerPoint. We want someone who loves coming up with the plan and then making it happen. Someone who wants to see an idea go from scribbles on a notepad, to a campaign, to leads coming through the door and ultimately revenue being generated. You'll work closely with the sales teams and wider business to help grow multiple brands across the group, including established accountancy and double-accredited umbrella businesses. It's a really interesting marketing challenge too, with a genuine mix of B2B and B2C audiences. You'll have external creative, PPC and digital agency partners to work with, but you'll own the marketing internally - driving campaigns, content, brand, lead generation and making sure plans actually get delivered. What we're looking for: ?? A proper hands-on marketer who enjoys implementation as much as strategy ?? Commercially minded and excited by growth, leads and revenue ?? Someone who wants to work closely with sales rather than marketing sitting in its own bubble ?? Comfortable managing external creative, digital and PPC partners ?? Experience within accountancy, umbrella, payroll or wider financial services would be a massive advantage ?? Someone ambitious who wants genuine influence over the direction of a growing group This is a privately owned business, so things move quickly, good ideas can actually become reality and you won't have layers and layers of sign-off to get something done. You'll have real visibility and board-level responsibility, with the opportunity to make the marketing function your own. And importantly - hard work and performance will be recognised and rewarded. ?? Salary: Up to £70,000 basic If you're a marketer who gets frustrated by spending six months talking about what you could do and would rather get on with actually doing it, our client would love to speak to you. JBRP1_UKTJ

About The RoleRole Overview As Lead Engineer you will provide senior technical leadership on our Umbraco platforms, working alongside engineers, QA analysts and project managers to deliver high quality work on time and to budget. We are looking for genuine Umbraco expertise rather than broad CMS familiarity: someone who knows the platform properly, has taken sites through major version upgrades, understands Umbraco Cloud and its constraints, and can make architectural decisions that hold up over the life of a long-term retainer. You will join an existing Umbraco practice and work as part of a small group of technical leads, sharing responsibility for standards, architectural direction and the technical health of the platforms we look after. Our Umbraco clients are charities, non-profits and membership organisations, and the platforms we build for them carry donation journeys, supporter data and services people rely on. Much of the work is continuous improvement on established platforms rather than greenfield build, which means the technical decisions you make will be lived with for years by the teams that follow you. You will lead architecture and technical planning on the projects you are responsible for, uphold quality through code review and standards, and develop the engineers around you. This role does not carry line management or resourcing responsibility, that sits with the Engineering Manager. Your focus is technical leadership and delivery quality. Key responsibilities You provide senior technical leadership on the Umbraco platforms you are responsible for You are a senior technical authority on Umbraco, setting and upholding standards for how we build, extend and maintain client platforms. You make architectural decisions appropriate to the client's budget, team and long-term maintenance capability, not to the most interesting technical option available. You plan and lead major Umbraco version upgrades, assessing package and integration compatibility before committing to a path. You maintain a clear view of the technical health of the platforms you support, and surface risk before it becomes a problem. You make sensible decisions about hosting, environments and deployment on Umbraco Cloud and equivalent platforms. You contribute to shared Umbraco standards and practice across the business, working with other technical leads rather than in isolation. You define the technical approach for solutions and plan their delivery You consult with principal engineers and contribute to high level architecture during the Foundations phase of a project, specifying which technologies will be used and how they connect together. You provide broad plans for technical delivery, identifying the main themes, their approximate sizes, levels of risk and the order they will be delivered in. You produce estimates that state clearly what is in scope, what is out of scope and what assumptions the numbers rest on. You manage client expectations about the process of agile delivery and what they should expect to see at the end of each sprint. You lead the delivery of high quality software on time and to budget You ensure your project team members are fully engaged and participating in all aspects of the project during evolutionary development. You ensure the ceremonies of your agile project happen at the right time with the right people present, including stand-ups, backlog refinement, timebox planning, code reviews and retrospectives. You ensure your team delivers the work they have committed to by the agreed deadline. You uphold quality through code review, and hold the line on standards when delivery pressure argues against it. You apply particular rigour to anything touching donation journeys, payment integrations or supporter data, where the cost of a defect is measured in lost income and lost trust. You ensure your team collaborates well at all times, that problems are discussed early and raised to the project lead and client as necessary. You manage the technical and support relationships with your clients You are the senior technical point of contact for the clients you support, able to explain technical decisions and constraints to non-technical stakeholders clearly. You lead the technical response when things go wrong on your accounts, establishing what has happened and directing the fix. You ensure your clients are supported by the appropriate team members, working with engineering managers so the right profile of engineer is available. You ensure the smooth operation of support boards, unblocking technical team members and resolving issues. You provide the technical continuity that long-term retainer clients depend on, holding the context that would otherwise be lost between people. You support the growth of the engineering team and promote quality software engineering You develop the engineers around you, particularly those growing their Umbraco capability, through pairing, review and structured mentorship. You show passion for keeping on top of current tools, standards and trends, including the Umbraco roadmap and AI-assisted engineering practice. You actively contribute ideas for the growth of the engineering team. You collaborate with principal engineers and the engineering leadership to deliver on departmental goals. You produce relevant content on software engineering and agile delivery to raise the profile of the department. About YouProfessional knowledge and experience Deep Umbraco expertise. Extensive hands-on experience building, extending and maintaining Umbraco platforms in production, including recent major versions. This is the defining requirement of the role. Strong .NET and C# capability.Confident writing clean, maintainable, object-oriented code and reviewing the work of others to the same standard. Upgrade and migration experience. Proven experience planning and delivering major Umbraco version upgrades, including assessing package compatibility and managing risk on live sites. Long-term platform ownership. Experience maintaining and evolving established platforms over years rather than delivering and moving on, with an understanding of how technical debt accumulates and how to manage it down. Integrations and APIs. Proficiency designing and implementing APIs and integrations within complex digital ecosystems, including CRM, payment and marketing platforms. Database and data management. Strong expertise in database design and efficient querying in the context of web applications. Cloud and deployment. Practical experience with cloud platforms and managed hosting, particularly Azure and Umbraco Cloud, and with CI/CD pipelines and environment management. Front-end capability. Adept at building responsive, accessible interfaces, with a component-based approach that supports consistency and reuse. Accessibility.Deep commitment to and experience of building to WCAG standards, which matters particularly for the diverse audiences our charity clients serve. Security. Proven ability to apply security best practice throughout the development lifecycle, safeguarding supporter and donor data. Technical leadership.Proven leadership in agile delivery, with a focus on quality outcomes and collaborative teams. Excels at mentorship and technical direction without line management responsibility. Client-facing confidence. Exceptional problem solving and the ability to manage technical client relationships directly. Technical skills Essential Deep, demonstrable Umbraco expertise across recent major versions, including content modelling, custom development and package ecosystem Strong .NET and C#, with a solid grasp of modern .NET practice Umbraco Cloud, or equivalent managed hosting experience, including environment strategy and deployment workflow Major version upgrade planning and delivery on live platforms API design and consumption, REST and GraphQL, including third-party integrations SQL Server and efficient data querying in a web application context Modern front-end development, including component-based approaches and responsive UI Accessibility standards and practice, WCAG 2.2 and above Security by design, particularly around personal data and payment journeys Git, branching strategy, code review and CI/CD pipelines Desirable Azure services, particularly Functions, App Services and supporting infrastructure Headless or decoupled Umbraco, and API-first delivery Modern front-end frameworks such as React or Next.js Experience with donation or payment platforms Working knowledge of other CMS platforms, particularly Drupal and Wordpress AI-assisted engineering practice or agentic tooling Experience in the charity, non-profit or membership sector Behaviours You are someone the team turns to on Umbraco questions, and you answer in a way that leaves them more capable rather than more dependent. You manage challenging situations effectively and defuse issues before they escalate. You guide and support other team members, particularly those less experienced, and are helpful in onboarding new starters. You proactively seek and give timely, actionable feedback that improves the contribution of those around you. You escalate problems that have a wider scope than your team, and support them through to a conclusion. You work confidently and persist when faced with uncertainty, pulling in support from around the company where needed. You promote good practice and current trends in your discipline, deepening the knowledge of those around you. You lead teams and clients confidently and hold relationships with important stakeholders. You influence the strategic direction of projects and are comfortable on large, complex work. You are a trusted problem solver, capable of leading the resolution of incidents relating to your area of expertise. You hold the line on quality when delivery pressure argues against it, and can explain why in terms a client understands. You support our inclusive environment and ESG commitments, and embody Manifesto's values. About Usmanifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, Trussell, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation™, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation™, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. We're passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds. Don't meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process. JBRP1_UKTJ

Job Title: Professional Services Consultant Job Type: Permanent/Contract (Outside IR35) Job Location: 100% Remote in UK Job Description: About the Role The Professional Services Consultant will serve as a product specialist delivering exceptional consulting services to our clients within their designated region (North America, EMEA). Reporting to the Professional Services Consulting Manager or Senior Manager, this role will be responsible for providing strategic consulting services, helping clients define requirements, and configuring and optimizing our software to achieve critical business goals. The ideal candidate will combine technical expertise, consultative skills, and strong client relationship management to drive positive customer outcomes. Key Responsibilities Technical & Consultative Expertise • Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes, • Stay updated with the latest within our products and features, as well as broader technology trends and advancements, • Apply technical knowledge to support clients in achieving their business objectives, • Identify and resolve complex business or technical issues in partnership with the Solutions Architect to ensure minimal disruption to the project, • Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery • Build and maintain strong client relationships with all relevant stakeholders, • Understand client needs and provide support to deliver tailored solutions, • Communicate effectively with clients, translating technical concepts to non-technical stakeholders, • Represent the company professionally and demonstrate the value of our solutions, • Drive client adoption and ensure successful implementation of our solutions Project Support • Contribute to the management of projects from inception to completion, • Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders, • Be able to apply project management methodologies to track progress and manage deliverables, • Identify and mitigate potential risks that could impact project success, • Manage client expectations throughout the project lifecycle Documentation & Knowledge Sharing • Prepare detailed reporting and presentations in partnership with the Delivery Manager for internal and client stakeholders, • Clearly document agreed-upon solutions in partnership with the Solutions Architect, • Capture all relevant information for recurring technical needs, • Create and maintain knowledge base articles and best practice guidelines, • Contribute to the development of reusable assets and templates Team Collaboration & Operational Adherence • Adopt and help iterate on all processes, best-practices and operational elements to ensure consistency, • Work effectively with cross-functional teams to deliver integrated solutions, • Mentor and guide associate consultants where appropriate, • Foster a collaborative and productive work environment, • Share knowledge and expertise with team members, • Support the Professional Services Consulting Manager in achieving team objectives Qualifications Experience • 4+ years of experience in technical or business consulting or a related field, • History of successful client engagement and solution delivery, • Experience with enterprise software implementation and configuration or professional services, • Background in applying structured methodologies for service delivery, • Experience working in cross-functional project teams Technical Skills • In-depth knowledge of the solutions being implemented or leveraged (Subject Matter Expert), • Strong understanding of other technical systems and integrations, • Familiarity with software development processes and practices, • Experience with configuration and customization of enterprise software, • Understanding of data models and business process workflows, • Familiarity with UX/UI design principles Consultative Skills • Strong analytical and problem-solving capabilities, • Ability to analyze complex problems and develop effective solutions, • Experience translating business requirements into technical solutions, • Strong data analysis and interpretation skills, • Creative and critical thinking abilities Project Management Skills • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall), • Ability to manage multiple workstreams simultaneously, • Strong organizational and time management skills, • Experience in scope management and handling changing requirements, • Ability to track progress and report on deliverables Communication & Client Management • Excellent verbal and written communication abilities, • Strong presentation and documentation skills, • Ability to explain technical concepts to non-technical stakeholders, • Experience building and maintaining strong client relationships, • Understanding of client business processes and requirements Additional Skills • Strong business acumen with understanding of industry trends, • Ability to align technical solutions with business goals, • Adaptability to quickly learn new technologies and processes, • Team collaboration and interpersonal skills, • Self-motivation and ability to work independently when needed Education & Certifications • Bachelor's degree; Master's degree preferred, either degree in Computer Science, Information Technology, or related field a plus, • Relevant certifications (e.g., PMP, ITIL) a plus JBRP1_UKTJ

Job Category: Retail Requisition Number: ACCOU002366 • Posted : September 21, 2026, • Full-Time Showing 1 location Colchester, UE4 CO11PN, GBR Location/ Store: Fenwick Colchester Number of days / hours per week: 5 days/ 37.5 hours Contract Type: FTC- Maternity leaver contract Report To: Area Sales Manager, We’d love to meet you if you have: • A proven track record in a sales-based role - where exceeding goals and delivering standout customer experiences is second nature., • An unstoppable entrepreneurial spirit - you thrive on challenges, embrace ambition, and are driven by the thrill of smashing targets., • A deep passion for beauty and self-expression - with a heart for making every individual feel seen, celebrated, and confident., • Exceptional artistry skills - ideally backed by a formal qualification, allowing you to craft beauty with precision, creativity, and elegance., • A natural connector and relationship-builder - who collaborates effortlessly with colleagues, leaders, and retail partners to create a united, high-performing team., • A can-do attitude and resilient mindset - always ready to take initiative, find solutions, and turn setbacks into comebacks., • An inspiring mentor and coach - with an eye for talent and a passion for developing others, lifting people up as you climb., • Flexible and retail-savvy - you understand the rhythm of the industry and embrace working key hours—including weekends, late nights, and bank holidays, with energy and enthusiasm. A few things we think you'll love about us... • Competitive base salary with commission opportunities, • Enjoy a 50% employee discount on bareMinerals and Laura Mercier products, • Receive up to £800 worth of free products annually, • Earn extra through individual and team incentives – including boosted commissions or the latest product launches, • Enhanced maternity and adoption leave with extended company-paid time off, • Season ticket loan support to ease your commute, • Refer-a-friend bonus scheme – earn up to £350 for each successful referral, • Cycle to Work scheme to support a healthy, eco-friendly commute, • Access to the Retail Trust Support network for emotional and practical assistance, • 24/7 GP access through MetLife for medical advice anytime, • PAM Assist App offering confidential support services, • HAPI rewards programme – save on everyday purchases from groceries to entertainment, • Up to three paid volunteer days per year to support Look Good Feel Better, • Enhanced pension contributions to help secure your future, • Comprehensive company sick pay beyond statutory requirements, • Career development opportunities – we invest in your growth and learning journey, • Commitment to sustainability, continuously seeking better solutions for skin, people, and planet, • A culture that celebrates diversity, encouraging you to be your authentic self, • A values-led approach where how we work matters just as much as what we achieve Please note terms and conditions apply to the above benefits Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to “changing beauty for the better”. Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non‑merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. #J-18808-Ljbffr