Creative services manager jobs in London - Page 3Create job alerts

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year. Our purpose is to provide good, affordable homes. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. We're seeking a D365 Engineer responsible for contributing to the designing, delivering and supporting of existing and future D365 and Power Platform solutions. Enabling SNG to maximise our investment in the business platform. You'll be based in either our office in Wembley, or Basingstoke combining both office and home working to ensure a positive work / life balance. This is a 12-month Fixed Term contract The Role: You'll be at the forefront of maintaining our Microsoft estate and enabling new solutions which contribute to SNGs strategic aims. Reporting to the Microsoft Business Platforms Manager, you will be part of a team of engineers across M365, D365 and wider Power Platform. You'll also: • Contribute to design, develop, deployment and maintenance of Dynamics 365 (Field Service, Customer Service, Customer Insights), and underlying Power Platform., • Oversee implementation and maintenance of Dynamics 365 CRM, Power Platform, and Azure services., • Provide active 3 line support for Dynamics and wider power platform., • Contribute to the continuous service improvement within the team., • Process the delivery of D365 releases and the CI/CD pipeline, • Ensure security compliance through AAD, conditional access, DLP, and governance policies are adhered to., • Deputise for the Senior D365 Engineer when required. We're looking for a results-driven platform leader with: • Proven experience of Microsoft business platforms., • Strong knowledge of M365, Dynamics 365 CRM, and cloud-based solutions., • Strong leadership and management skills which supports a collaborative and productive environment., • Experience across the full product lifecycle and agile methodologies., • Ability to influence stakeholders and communicate effectively., • A creative, customer-focused mindset with a strategic approach to delivery. At SNG, you'll be part of a purpose-driven organisation that values fairness, inclusion, and supporting the wellbeing and development of our people. Great benefits including: • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days), • Option to buy or sell holiday as part of our flexible benefits package, • 3 extra paid Wellbeing days and 2 paid volunteering days, • Generous matched pension scheme up to 12% and Life cover at 4x salary, • Enhanced maternity/adoption pay, • Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service), • Options for private medical insurance, dental insurance and critical illness cover

Tradewind are recruiting! Are you looking for you next role teaching Drama in a great school located in Havering? Tradewind Recruitment are currently working in partnership with a high-achieving mixed secondary school in the London borough of Havering. This Client is seeking a talented and enthusiastic Drama Teacher to join their team on a full-time basis from the Summer Term. Salary will be paid in line with London MPS. This is an exciting opportunity to teach Drama across Key Stage 3 and Key Stage 4 in a well-established and supportive performing arts department. The successful candidate will be responsible for planning and delivering engaging, creative and inclusive Drama lessons that inspire students and develop their confidence, performance skills and understanding of theatrical techniques. You will assess and monitor student progress, prepare students for practical and written examinations, contribute to school productions and performances, and maintain high standards of behaviour and engagement in lessons. To be considered for this role, you must hold Qualified Teacher Status (QTS). You should have experience teaching Drama at Key Stage 3 and Key Stage 4, demonstrate strong subject knowledge, and have the ability to motivate and challenge students of all abilities. This Client is looking for a teacher with excellent classroom management skills, strong organisational abilities, and a genuine passion for the performing arts. You should be committed to raising achievement, supporting students' personal development, and contributing positively to the wider school community. This Client is a mixed secondary school with a strong Catholic ethos and a reputation for academic excellence. In its most recent Ofsted report, inspectors praised the school's high expectations of pupils, strong leadership and management, and positive behaviour across the school. The report highlighted pupils' good progress, a calm and orderly learning environment, and a clear commitment to students' personal development and wellbeing. Staff benefit from a supportive leadership team, clear systems and structures, and a culture that promotes professional growth. The school is well located with excellent transportation links, including nearby rail services and bus routes, providing easy access from across East London and surrounding areas. Working at this Client offers a collaborative and supportive department, opportunities to lead extracurricular activities and productions, strong pastoral support systems, and a clear focus on staff wellbeing and career progression. By working with Tradewind Recruitment, you will benefit from competitive pay in line with London MPS/UPS, ongoing support from a dedicated education consultant, interview preparation guidance, and unlimited access to National College free CPD courses to support your continued professional development. Interviews will be arranged immediately. The school will conduct interview(s) once CV are short listed so don't delay in applying for this role. To apply for this Drama Teacher position or to find out about other similar teaching opportunities, contact Leanne King, Business Manager, directly at for further information.

Role Purpose Customer Service Team Leader This role exists to help Haringey Council to serve its customers well. This will be achieved within a specific service area including face to face (including but not limited to Customer Service Centres), digital, telephones, and service development. Main Responsibilities Customer Service Team Leader • To manage a team across the core activities of the service with a focus on delivering a high level of customer service and performance and staff management., • To specialise in one of the following areas: Customer Service Centres (face to face), Digital Contact Centre (including but not restricted to telephones, social media, inboxes and digital processing)., • To support and deputise for Customer Service Manager, and to represent the service at internal and external meetings, as required, • To provide comprehensive advice and be able to deal with complex, contentious or technical enquiries., • To ensure the provision of high quality, professional customer facing services and improved service outcomes., • To respond effectively and accurately to routine enquiries in accordance with procedures., • To assist in the delivery of various service functions in accordance with priorities and service demand., • To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes., • To comply with statute, legislation, discretionary powers, council standing orders, council policies and codes or standards of conducts., • Response to complaints and feedback to staff following investigations as appropriate, • To participate in the drafting of reports on behalf of CS Management as required, • To work on service wide projects and initiatives, including the design and development of Service-related policies and strategies., • To act as key leading resource in responding to Members Enquiries, FOI and formal Customer Complaints Key activities, • The key activities for this role include but are not limited to:, • To act as an escalation point for complex customer enquiries;, • To keep a good understanding of services, working closely with internal and Service-related subject matter experts., • To monitor handling time and use of solutions to achieve excellence in Customer Satisfaction through the pursuing of first-time contact resolution., • To own improvement initiatives aimed at demand reduction and the achievement of significant shift towards digital channels and transactions., • To work across the wider Customer Experience Team and service areas in the continuous reviews of avoidable contacts and the ongoing reduction of our cost to serve. Knowledge, Qualifications, Skills and Experience Customer Service Team Leader • Customer Service Team Leader a high knowledge of relevant legislation, best practice and customer contact procedures., • Have a high knowledge and experience of concepts, principles and practices gained through experience and development in a specific field (face to face, digital, social media, telephones, and development)., • Experience of managing and motivating teams of staff in a busy environment., • Experience of setting own and team priorities in line with agreed targets, managing workloads according to service needs., • Customer Service Team Leader Able to work under pressure with competing priorities., • High standard of written and verbal communications skills., • Good IT skills required to operate in a front-line customer services and office environment such as MSOffice, • Customer Service Team Leader Being creative and innovative on an ongoing basis, • Dealing with a range of complex matters that can have significant impactions for the Service, employees or partner organisations.

Job Description Job Title: Specifications Technologist Reporting To: Technical Manager Location: Office Based (London) Position: Full-time, 12 month Fixed-Term Contract Who We Are The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights to leading US Brand Dave’s Hot Chicken. As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career. At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you! The Opportunity: Working across the Azzurri Group you will be responsible for managing supplier approval and food product specification approval across our restaurant brands, ensuring all food and drink supplied to the business is safe, compliant and accurately documented. The role supports the continued development of our internal technical capability, and plays a key part in supporting menu launches, supplier changes and ongoing food safety assurance. This is a great opportunity to take ownership of a critical technical function within a growing hospitality group. You will have exposure to multi-brand operations and fast-paced menu development. We are looking for someone to join a collaborative team environment with opportunities to develop technical and audit capability. What You’ll be Doing: • Own day-to-day supplier approval and product/specification approval activity across Azzurri brands., • Work closely with the Technical Manager, Procurement and Brand teams to support menu development, supplier onboarding and change., • Manage high volumes of technical documentation within a fast-paced, multi-brand hospitality environment., • Support peak activity periods, including menu launches and supplier transitions, to ensure business continuity., • Provide technical support to the wider Quality & Safety team as required. Supplier Approval & Assurance • Manage the approval and re-approval of food and beverage suppliers in line with company standards and food safety legislation., • Review supplier documentation including food safety certifications, questionnaires and supporting evidence., • Monitor supplier approval status and risk ratings, escalating issues where required., • Liaise directly with suppliers to resolve technical queries and outstanding actions. Product & Specification Approval • Review, approve and maintain food and drink product specifications for all menu items., • Ensure specifications meet food safety, allergen and regulatory requirements and are suitable for hospitality operations., • Manage specification workflows, version control and re-submissions., • Identify and escalate material changes, including allergen or ingredient changes. Technical Complaints & Food Safety Support • Manage technical supplier complaints such as foreign objects, mould, spoilage or packaging defects., • Work with suppliers to investigate issues and agree corrective actions., • Provide technical input to food safety enquiries, including ingredients and allergens (no direct customer contact). Technical Support & PPDS Validation • Support the Technical Manager with validation of allergen guides, ingredient listings and PPDS labels., • Assist with technical checks linked to menu changes, supplier transitions or product withdrawals. Audit & Compliance Support • Support desktop and document-based supplier audits and participate in on-site audits where appropriate., • Coordinate enhanced audits delivered by external providers and track corrective actions., • Maintain appropriate separation between audit activity and final approval decisions. Reporting & Continuous Improvement • Monitor approval volumes, turnaround times and outstanding actions., • Maintain accurate records across internal systems., • Contribute to process improvements and support team resilience during peak workload periods. What will you bring? Experience • Previous experience in a food technical or specifications role within hospitality, foodservice or retail desirable., • Practical experience managing supplier approvals, specification reviews and technical documentation preferred., • Experience liaising directly with suppliers and technical service providers preferred. Qualifications • Degree or qualification in Food Science, Food Technology, Nutrition or a related discipline preferred., • Level 3 Food Safety qualification desirable (or willingness to work towards)., • Internal auditor training desirable (or willingness to work towards). Skills & Attributes • A keen eye on the detail., • Comfortable managing high volumes of approvals against tight deadlines., • Confident communicator, both written and verbal., • Pragmatic and solutions-focused, with strong understanding of hospitality operations., • Forward thinking and proactive., • Great team player! What We Can Offer You: • Competitive salary, • Annual bonus (up to 10% of your salary), • The opportunity to work remotely on an ad hoc basis, • Employer pension contribution 3% each month, • 25 days holiday plus bank holidays, • Income Protection & Life Assurance, • Access to WeCare wellbeing services and online GP for you and your family, • Cycle to Work scheme, • Interest free travel loan, • Eye care & flu vaccination vouchers, • 50% discount at ASK Italian, Coco di Mama, Dave’s Hot Chicken and Zizzi Where We Work Together: We have a great office designed by our own in-house creative team, located in Central London, just opposite the Edgware Road Circle line tube stop. As you might expect from a restaurant company, we have great, free espresso and some top-class baristas among our teams. A free Coco di Mama breakfast is provided every Tuesday and Thursday and free fruit is available all day every day. We regularly order in pizza, pasta and salads for lunch.

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe. As a prospective member of our On-Platform Advertisement team—akin to Google Ads within JET—you will join a dynamic, cross-functional group comprising .NET, web (React/Vue), and Android specialists. We are currently on the lookout for an iOS engineer to enhance our team. Operating across multiple locations, our team is based in offices in London, Bristol, Sofia, Berlin, and Kyiv, offering you the chance to engage in both partner and customer-facing app development. Your role will be pivotal in fostering communication and collaboration. You will work closely with product owners, delivery managers, UX designers, and both client and server-side engineers. Together, you will brainstorm and implement new features, enhance existing ones, boost performance, streamline platforms, and craft stunning user interfaces for our iOS application, which serves our extensive customer base. Location: Hybrid- 3 days a week from London office & 2 days working from home Reporting to: Technology Manager • Master the craft of writing high-quality, thoroughly tested code within a large team. Understand the finer points of maintaining an excellent codebase., • Lead projects, mentor peers, and collaborate effectively. Introduce innovative ideas and develop robust, well-considered code., • Adhere to and help refine the team's standards and processes. Contribute to setting these standards to ensure continuous improvement., • Pursue ongoing personal development by learning from teammates and applying this knowledge to benefit the team and enhance the apps., • Clearly communicate the technical efforts of your team to other engineering groups., • Own the responsibility for your updates from development through to their successful performance in production., • Regularly release updates to the app store (approximately every two weeks) and oversee these changes to ensure they perform well for users., • Play a role in reviewing and approving your team's code changes once automated tests are passed., • Generate and implement creative ideas to improve the apps., • Proficiency in Swift and SwiftUI for iOS development., • Experience with integration, unit, and UI tests to ensure application robustness., • Demonstrable deep knowledge of the iOS ecosystem., • Familiarity with architectural patterns such as MVP, MVVM, and MVC., • Strong capability in continuous integration practices and tools., • Proficient understanding of code versioning tools, especially Git., • Skills in writing clean, isolated, and reusable components for software development., • Proficient in using RESTful APIs to connect iOS applications to back-end services., • Experience in enterprise tools and CI systems tailored to iOS development., • Proactivity in sharing and seeking out information., • Natural ability for giving and receiving feedback., • Strong attention to detail along with an understanding of when a pragmatic approach is needed., • An understanding of code design for efficiency and readability., • Commitment to writing tests as a definition of done. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our ___ where you can find people's stories, blogs, podcasts and more JET journeys. #LI-RB1

PowerPoint Presentations Specialist Hours: 2pm – 10pm Permanent Hybrid working of 3 days from home, and 2 in the London office £55,000 per annum Free taxi home included Highly prestigious international investment bank are looking for an experienced PowerPoint Presentations Specialist to join their in-house Presentations team on a full-time basis working on the 2pm – 10pm shift. The role will be working the evening hours of 2pm – 10pm working on a hybrid basis of 3 days from home, and 2 from their London office. The role will be paying £55,000 per annum plus an impressive perks, benefits, and generous annual bonus package. You will also receive a free taxi home on the 2 days when you are working from the London office. The free taxi home is capped to the value of £70 each evening. This impressive investment bank are looking for an experienced Presentations expert with a solid corporate professional services background who can join the team and essentially hit the ground running, producing high impact, seamless presentations for the bank and its clients. The team are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Key responsibilities • To enhance the firm’s approach to PowerPoint through your market expertise, creativity and confidence in improving the layout and 'look and feel’ of PowerPoint documents., • To liaise effectively with key stakeholders regarding project status, direction and work produced, positively influencing clients and the team with creative input in addition to undertaking and pitching new creative concepts., • Consistently deliver high quality PowerPoint design service on time, with a focus on responsiveness, client satisfaction, effective client communication, creativity and client service orientation., • At least 4 years’ experience working within a professional services environment., • Excellent communicator., • Able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients., • Develop and maintain relationships with team and key stakeholders., • Work and liaise closely with colleagues., • Produce creative and innovative design solutions to projects., • Utilising client tools and templates in creative document preparation as required., • Develop an in-depth knowledge of the firm's brand guidelines., • Adherence to brand guidelines and best practices when preparing documents, whilst applying the principles of graphic design., • Maintain exemplary attention to detail and a personal commitment to consistently producing high quality, accurate, creative work., • Responsible for continuing to upgrade work skills by participating in company-offered training and development programs and staying abreast of technology changes relevant to this role., • Must show initiative and good judgment and be able to work independently., • Must be able to maintain confidential information and work in a fast-paced, dynamic and creative environment., • Seeks and responds positively to all forms of feedback (client/line manager/appraisal), learning from experience., • Strongly self-motivated; always adopts a 'can do' approach; takes pride in work and the larger organisation., • Demonstrates high level of personal and professional integrity. Key requirements • Excellent PowerPoint skills., • Good, working familiarity with graphic design principles., • Creative flair., • Confident in bringing your own ideas and creativity to projects., • Ability to work to timeframes and produce accurate, creative work., • Attention to detail required with the ability to work under own initiative., • Show good judgment and be able to work independently., • Able to work effectively with colleagues of all levels in an organisation., • Strongly self-motivated; always adopts a 'can do’ approach; takes pride in work and the larger organisation., • Experience of working within a brand’s guidelines., • MOS accreditation in PowerPoint advantageous., • Electronic portfolio of PowerPoint work desirable. To apply for this exceptional hybrid working PowerPoint Specialist role working from 2pm – 10pm, please send your CV to Gemma at HYF today.

Business Development Manager Location: West End, London Permanent, full-time About the firm My client is a global, independent advisory firm operating at the intersection of private equity, management teams and capital structures. Partner‑owned and highly collaborative, the firm supports senior leaders on equity incentive design in complex transactions, backed by a strong international client base and deep adviser relationships. The opportunity This is a senior, hands‑on Business Development Manager role, working closely with the CEO and Partners to drive growth across the firm’s chosen markets, sectors and geographies. Reporting directly to the CEO, the role combines strategic planning with practical delivery and plays a central part in embedding a firm‑wide business development culture. Working alongside the CRM and Operations teams, the successful candidate will shape and execute BD strategies that place clients at the centre of the business, strengthen the firm’s brand, and maximise revenue opportunities across both existing and new relationships. Key responsibilities • Work with the CEO to translate the firm’s strategic priorities into focused marketing and business development activity., • Develop and lead business growth initiatives across the firm’s regional and sector‑based BD plans., • Foster collaboration and cross‑selling between regions and sectors through effective use of client, market and pipeline data., • Partner with regional and sector leaders to build and maintain clear pipelines of new business opportunities, supported by targeted marketing strategies., • Support Partners and Directors in developing relationships and generating revenue across the firm’s existing and new client base., • Build relationships with existing clients, understanding their needs and aligning the firm’s capabilities accordingly., • Support delivery of the firm’s client programme, including retention activity, priority account management and leveraging introductions from existing relationships., • Position and promote the firm’s services to clients, adviser networks and the private equity community, developing strategies to access new opportunities., • Provide strategic and tactical input into pitches, presentations and proposals., • Coordinate marketing and promotional materials across print and digital channels to support service lines., • Identify and manage external networks and relationships, including professional organisations and industry forums., • Lead the planning and delivery of business development events, conferences, sponsorships and speaking engagements., • Champion the effective use of CRM systems and BD processes, ensuring data quality, compliance and visibility of activity across the firm., • Monitor and report on the performance of BD plans, including conversion rates and market opportunities, sharing insight with Partners and the wider business. Person specification • Background in corporate finance or professional services, with at least 5 years BD experience., • Proven experience managing senior stakeholder relationships and key accounts, with a hands‑on, delivery‑focused approach., • Track record of implementing business development programmes within a professional services environment., • Commercially astute, with a strong understanding of financial markets and a creative approach to growth., • Collaborative and credible, with the ability to influence and build trust with Partners and senior colleagues., • Strong written and verbal communication skills, with confidence engaging senior audiences., • Highly organised and analytical, with sound commercial judgement., • Strong IT skills, particularly PowerPoint and Excel; confidence working with data and performance metrics., • Strong academic background: a professional marketing qualification is advantageous. Working pattern This is a full‑time role based in the West End, with an expectation of being office‑based at least four days per week. Rewards and benefits My client offers a competitive salary and benefits package, aligned with the seniority and impact of the role. Equal Opportunities: As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

⭐Healthcare Advertising/Medical Education ⭐ Join a leading healthcare agency, currently seeking a new Account Manager/Senior Account Manager to become a key part of their award-winning healthcare Client Services team. 🏢 The Company & Role: You’ll have the opportunity to work with some of the largest pharmaceutical companies, supporting their initiatives globally. You’ll work on a great range of deliverables across the medical education and creative healthcare space (an opportunity to add more strings to your bow). These deliverables could include events, creative campaigns, digital print, disease awareness campaigns, meetings, websites, omnichannel marketing/planning, strategy and new business development. This role offers a highly supportive environment with great retention rates and growth opportunities. The successful candidates can anticipate: • Shaping new strategies for healthcare clients., • Collaborating across diverse accounts, therapy areas, and deliverables, from print and digital to campaign strategy, workshops, events/meetings, and omnichannel marketing/planning., • Engaging in new business opportunities. 👩 💼 Responsibilities: • Oversees day-to-day account operations, supporting the Senior Account Director., • Leads projects/campaigns, contributing to strategic discussions, reviewing creative, developing timelines and budgets, and driving projects through the agency., • Understand the client's business and brief., • Fosters daily client relationships, identifying growth opportunities. 📋 Requirements: • Minimum of 2 years of experience in a similar role within healthcare communications, • Possesses strong communication skills and rapport-building with clients., • Works independently, highly organised, and calm under pressure., • Demonstrates curiosity and inquisitiveness., • Exhibits commercial acumen to develop budgets and timelines., • Is a team player, collaborating effectively with planning, creative, and production., • Familiarity with ABPI regulations. 🎁 Competitive Benefits, including pension, yearly bonus, life assurance and more Join this forward-thinking, fun team by applying now!

OPERATIONS LEAD Location: London, E14 5HP Hours of work: 40 Contract Type: Permanent We are seeking an Operations Lead to oversee the day-to-day FM operations (including Housekeeping, Mail & Document Services, third-party suppliers, and HSEQ compliance) across the site. In this role, you will be instrumental in maintaining operational excellence, delivering high-quality services, and ensuring compliance with health and safety standards. You will deputise for the General Manager when required, support the leadership team in achieving campus objectives, and drive continuous improvement across all operational functions. Job Description This position blends hands-on operational management with strategic oversight, team development, and customer engagement. It offers a varied and challenging environment within a fast-paced, client-focused setting, providing opportunities to make a real impact across the site. Key Responsibilities • Lead day-to-day operations of Housekeeping, Mail & Document Services, and third-party suppliers., • Ensure a safe, compliant, and efficient working environment., • Support continuous improvement initiatives and optimise service delivery., • Develop and coach teams to maintain high performance and operational standards., • Manage budgets, financial resources, and monitor performance metrics., • Maintain customer focus, gather feedback, and ensure contractual obligations are met. About You • Experience in a similar role (Key Account Director/Regional Account Director/Head of Operations) within a corporate or facilities management environment., • Experience of both Hard & Soft FM, • Strong customer service focus and experience in a client-facing environment., • Proven experience leading teams and managing multi-functional staff., • Bachelor’s degree or equivalent industry experience in IFM or operations., • Excellent communication, organisational, and stakeholder management skills., • Ability to prioritise, work independently, and make effective decisions under pressure., • Proficient in Microsoft Office and comfortable using operational systems., • Understanding of health and safety management principles. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Store Supervisor - Charing Cross Industry: Designer collectible pieces Location: Charing Cross, WC2H 0NE Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our new and upcoming flagship store in Charing Cross! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Management Consulting - Utilities Capital Projects Manager Location: London Career Level: Manager As a team: We are a diverse team of driven individuals, sharing a common passion for driving the net zero agenda across our wide-ranging portfolio of clients. Our mission is to expedite the energy transition; reducing emissions whilst ensuring a stable and affordable energy supply enabling robust future economic development. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to a global sustainable future for our Clients. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them on our collective journey to a more sustainable future. From capital infrastructure projects building new energy generation plants through to energy retail, our team are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. Together we thrive and together we will succeed in achieving net zero. In our team you will learn: • How to work with our diverse utilities client base to solve their most difficult problems, • The delivery of truly innovative work on the back of emergent technologies to support the energy transition, • The benefit of working across multiple geographic locations and workforces, • Through teaming with high calibre Accenture colleagues bringing a wealth of industry and functional experience, • By having access to our global knowledge and capability network As a Utilities Capital Projects Manager, you will: • Work alongside our clients, understanding their challenges and bringing your large capital projects expertise to guide them through to success, • Use your structured and innovative problem-solving skills to find the right solution for our clients, • Have a deep analytical capability to deliver data driven consulting, • Recommend and use the best tools to answer our Clients unique questions, • Draw insights through your well-developed quantitative skills e.g. financial analysis, market data analysis, etc., • Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success, • Leverage your relationship and stakeholder management skills to accomplish team objectives, • Communicate with excellence (written, conversational and presentation delivery) We are looking for experience in the following skills: • Good level of industry experience in capital projects; particularly with a focus in any of the following: renewables, nuclear, energy transmission & distribution , transport, and built environment, • Familiar with the capital projects lifecycle and Engineering, Procurement and Construction tools and methods, • Proficiency in contractor management, procurement, supply chain or logistics, • Project and programme delivery for high complexity, large scale capital projects, • Knowledge of emerging digital technologies and their impact on capital project success, • An aptitude for data and analysis, • Leadership experience managing teams both from a project delivery and personal development perspective, • Extensive project management experience delivering high complexity projects on time and to Client satisfaction, • Strong consulting experience with excellent stakeholder engagement and communication skills Set yourself apart: • Ability to lead with excellence, • Mastery of creative and innovative thinking, • Proven history of successful capital project delivery What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___ Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Sales Event Manager Who are we? OMB Events is an event management company that offers management services, including wedding planning, venue management, equipment hire, styling, and event management for a range of private and corporate events in both the UK and Europe. We pride ourselves on offering exceptional customer service and the ultimate guest experience. OMB Events currently manage four venues in London and are now looking for a Sales Event Manager to join the team and help drive business growth within the company. The role is full time and would be split between our office in Parsons Green and our venues in Putney, Hammersmith, and Westminster. Our hours are 9am – 5pm, however some evening or weekends may be required, and this would be given back to you in Lieu time. What are we looking for? An enthusiastic Sales Event Manager to join our Sales & Events team. This person will work closely with the CEO and COO and would be responsible for the following: • Managing reactive sales, • Replying to enquiries, • Arranging venue viewings, • Client management - answering any questions while building their event documents – using our software – Tripleseat, • Managing proactive sales where needed, • Personal diary management, • Reaching venue KPIs, • Team player, • Self-motivated, • Event management where needed (working with the other senior event managers), • Forge strong relationships with other team members we have in our different venues, • Work closely with our accountant to make sure all client invoicing is correct, • Encompassing the company’s vales while working closely with any marketing, social media, enquiry and booking management, events and more., • Help with creative proposals for clients, • Attend meetings, events and network, • Competent administration skills (Microsoft), • Developing a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Our team is creative, organised, and fabulous! We are looking for someone who can jump straight in and hit the ground running! Your Skills, Knowledge and Behaviours • Passion for hospitality, • Driven and confident, • A strong team player, • Excellent interpersonal and communication skills, both written and verbal, • Excellent organisation and planning skills, • Experience with delivering a high standard of customer service, • A proactive attitude, • Ability to multitask, • A background in hospitality/ customer service, • University Degree preferable, • We want candidates that are passionate about the hospitality industry who thrive in a sales environment. What do we offer? • Along with a competitive compensation package, we also offer:, • 28 days holiday (this includes bank holidays), • Working with a close team of 5 people, • Social team activities that we attend seasonally, • Various learning and development opportunities to allow you to further your career with us, • Chance to work with a large range of suppliers and venues, on a number of different events around the UK., • Training and support, • Office located in Parsons Green Salary: £30,000- £35,000

Manager – Strategy & Performance Transformation – Media Sector Deal Strategy and Commercial Due Diligence Base location: London KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Manager role. The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation. Why join KPMG as Manager – Strategy & Performance Transformation – Media Sector? The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour. We are a diverse team of over 150 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business. What will you be doing? • Act as a credible client liaison on KPMG engagements, often taking a “specialist” role with a view to develop long term client relationships; act as an 'ambassador' for the firm, • Design and run small- to mid-sized projects and / or larger more complex workstreams – extensive experience of deal-related projects will be critical, e.g. Commercial DD, M&A Strategy, Value creation etc, • Produce client-ready deliverables that exceed expectations and require minimal review, • Take initiative to develop creative and innovative solutions to complex problems and deliver these within the context of the team and client requirements, • Design and execute detailed financial / business models performing complex scenario and sensitivity analysis; also guide junior team members to reach right-first-time output, • Act as a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers, • Provide timely feedback and coaching to other team members, • Take pro-active role in thought leadership and knowledge management activities, • Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward, • Be aware of and take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? • Proven experience working in a leading strategy consulting business, Big 4 firm or strategy / corporate development team in industry, • Strong foundational understanding of the value drivers across the Media sector, • Experience of leading workstreams and/or smaller projects: designing work plans, team structures and managing these to excellent client output and, where relevant, strong financial returns, • This should include experience of recent M&A transactions, eg CDD, VDD, M&A Strategy or Value Creation projects in the Media sector, • Evidence involvement developing proposals, scopes and pricing for small and mid-sized consulting assignments, • Experience of holding supporting roles in business development activity, helping the team deliver client ready pitches and generating differentiated insights, • Ability to work effectively and collaboratively with team members and broader stakeholders, • Track record of building relationships with team members, wider colleagues and clients, • Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: • Strong academic track record, • Evidence of strong problem-solving & analytical capabilities, • Structured thinking skills combined with creativity, • Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed, • Ability to review and assess large volumes of technical data and distil the key strategic insights, • Strong numerical capabilities combined with sound commercial acumen, • Ability to build complex financial models that support our recommendations to clients, • Excellent written and oral communication skills, • Other language skills would be a strong bonus Our Locations: We are open to talk to Strategy talent across the country but our core hubs for this role is: • London Canary Wharf With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Deal Advisory we have a range of divisions and specialisms. Click the links to find out more below: For any additional support in applying, please click the links to find out more:

EMPIRE is a premier and dynamic music company that prides itself on the development and support of independent artists. We are a rapidly growing firm that has been making waves in the music industry, with an extensive portfolio that spans multiple genres and reaches audiences worldwide. We have become the largest independent record label in the U.S., with a significant global presence covering Africa, Asia, Europe, Australia, and North and South America. We keep ourselves busy with a large range of music-related services from original content and marketing to distribution and recordings. Our commitment to artistic creativity, innovation, and progressive business solutions forms the foundation of our corporate culture. We believe in fostering talent, not just in our artists but also within our professional teams. As we continue to expand, we invite you to join us on this exciting journey. Reports to: President, Global Creative Music; SVP, International Marketing, and Managing Director, Europe. Job Overview: EMPIRE is looking for an experienced Executive Assistant and Office Assistant to support executives in our London office, our UK and International headquarters. This position plays a critical role in ensuring smooth operations within the executives' offices. On the one hand, this individual will manage a wide range of administrative tasks, act as a liaison between departments, and handle high-level projects to support the executives in both routine and strategic aspects of the business. The ideal candidate is organized, resourceful, adaptable, and has a passion for the music industry. On the other hand, together with the MD, Europe, as Office Assistant this individual will lead the general operation of our office. Duties will involve greeting visitors, purchasing office supplies and taking proper inventory. You will assist the executives in administrative tasks as assigned, to maintain a positive and welcoming environment. Responsibilities and Duties: Executive Assistant: • Manage the executive's calendar, including scheduling meetings, calls, and travel arrangements., • Handle confidential information with discretion and professionalism., • Prepare and edit correspondence, reports, presentations, and other documents., • Coordinate meetings, conferences, and events, including preparing agendas, taking minutes, and following up on action items., • Serve as a primary point of contact between the executive and internal/external stakeholders., • Screen phone calls, emails, and other communications, ensuring timely responses and prioritization., • Assist with coordinating cross-functional teams and facilitate communication between departments., • Assist in scheduling and preparing for meetings and reviewing project progress., • Prepare and organize materials for meetings with the Executive., • Manage and track key projects and deadlines, ensuring they are completed on time and updated on applicable databases., • Assist in preparing for meetings, industry events, and presentations., • Support the Executive in business development initiatives and high-level decision-making., • Ensure smooth travel logistics for the Executive, including preparation of travel documents, schedules, and communication with relevant teams., • Maintain professional relationships with industry executives and other key partners., • Support the coordination and execution of industry events., • Handle special projects as assigned by the Executive., • Continuously evaluate and streamline office processes for efficiency and effectiveness. Office Assistant: • Oversee all office inventory and equipment inventory, • Share spreadsheets, • Manage office floor plan/seating chart, • Meet and Greet guest in lobby area, • Manage relationships with outside vendors: office furniture, office snacks and beverages, catering, IT/Audio, electric/HVAC, etc., • Manage relationship with building management, • Maintain company culture (outings, happy hours, book club, holidays, etc.) - monthly., • Build regular team-building outings to foster a positive working environment, • Oversee guests and employees visiting, • Oversee artist listening meetings and signing parties, • Fire Warden for emergency and First Aid procedures, • Assist with new-hire onboarding processes, and manage key cards / fobs, • Receive and sort incoming mail and deliveries, and manage outgoing mail, • Handle ups and courier pickups and deliveries, • Identify opportunities for process and office management improvements, and design and implement new systems, • Work closely with colleagues in HQ - H.R, office manager colleagues from U.S HQ Key Notes for Success: Executive Assistant: • Minimum 2 years of administrative experience in direct support of a SVP or higher level executive., • Must have experience in, and be comfortable with, regularly exercising discretion and independent judgment on matters of significance., • Must be a self starter with the ability to prioritize, organize and establish administrative procedures., • Ability to anticipate needs, problem solve, identify solutions, consider options, and take action with minimal supervision or direction., • Ability to interact comfortably and effectively with employees at all levels., • Strong proficiency in and working knowledge of Google Suite, Teams, Zoom, Powerpoint, Dropbox, Box, and Adobe Office Suite., • Excellent follow through and attention to detail., • Excellent written and verbal communication skills., • Ability to travel as needed., • Ability to work flexible hours in a dynamic environment., • Must be based in London or be willing to relocate. Office Assistant: • 1-2 years of Administrative experience, • Must have exceptional attention to detail, • Strong organizational and time management skills, and ability to prioritize, • Excellent communication, social and interpersonal skills, • Strong problem-solving skills, • Must be proficient with Microsoft Office and Google products Bonus Beats: • Music or entertainment experience At EMPIRE, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are passionate about the music industry, and looking for a challenging role in a fast-paced, innovative environment, apply today. We look forward to hearing from you. Perks Playlist: • Competitive Compensation Package, • Competitive Benefits Package, • Paid Time Off (Holidays, Vacation, and Sick), • Wellness Resources, • Commuter Allowance, • Cell Phone Allowance About EMPIRE: Founded in 2010 by Bay Area native Ghazi, EMPIRE is currently leading through its innovative and progressive approach to the digital music era across its label, distribution and publishing arms. With its focus on early stage artist development, the San Francisco based company has been instrumental in identifying future icons and launching the careers of both Multi-platinum and Grammy Award winning artists such as Kendrick Lamar, Fireboy DML, Yung Bleu, Migos, Asake, XXXtentacion, and Anderson .Paak to name a few. After this early success, EMPIRE was quickly regarded as a tastemaker in the industry and premier independent record label. More than a decade in, EMPIRE continues to grow – expanding the Publishing division with a partnership with superproducer Hit-Boy and his Surf Club collective and acquiring Dirtybird Records in 2022 to amplify the Dance arm. EMPIRE has expanded the team throughout the globe on the African continent, Europe, Asia, North America, and South America. With the company and roster excelling at a breakneck pace, EMPIRE has effectively disrupted a stale business model by bringing its energy, expertise, and acumen to its artists and labels. Through crafting bespoke deals that are always in favor of the artist, EMPIRE is able to form a true partnership with each artist and label on its roster. Coupled with their unique software for analytics, recoupment, and royalties, which is available to every partner, the company offers a level of transparency unprecedented in the music industry.

Account Manager – Creative Advertising Agency – Up to £35k + bens - hybrid (3 days London) Our client is an independent creative agency renowned for their award-winning creative work. They are looking for a curious, innovative and collaborative Account Manager, passionate about the world of advertising. This is a hybrid role, 3 days in central London, 2 days WFH per week. As an Account Manager you will be a key member of the account handling team, reporting into your Account Director and managing an Account Executive. You will be working with international clients and internally with management, creative services, creative team, studio and designers. As part of the role you will be at the centre of the projects – the eyes and ears as the process evolves from briefing from client, to building internal creative brief, talking to the team, reviewing the creative work, keeping client up to date and presenting work back to them. Key responsibilities • Building relationships with clients through face-to-face meetings and being a key daily point of contact for all communications., • Support Account Director and Managing an Account Executive, • Managing all media production working with clients, media companies and internal teams to deliver campaigns and projects accurately and efficiently, • Creating and managing detailed media, internal press, digital schedules, and timing plans for projects and keeping ahead of deadlines, • Keep up-to-date with industry trends and news – updating the team with findings., • Create and manage internal and external status sheets that can be used in client meetings., • Writing comprehensive creative briefs for the team, after a client briefing., • Manage client expectations and progress of projects., • Working closely with Creative Services so that briefs are clear and can be trafficked through to studio in a timely and efficient manner., • Reviewing creative with an open mind, always keeping in mind the brief and proposition., • Becoming involved with new and organic business opportunities. As Account Manager, you will play a key role in the team as you will be at the centre of projects, client relationships and work collaboratively alongside media and digital agencies. What we’re looking for • 3 years + agency experience, with at least one year at Account Management level, • Degree in marketing, business or other relevant field is desirable, • Experience with financial services clients or regulated industries is beneficial, • Curious about the clients’ business, • Personable and persuasive, and able to work effectively with a variety of different people., • Organised, with strong attention to detail., • Good time management skills and the ability to prioritise effectively., • Effective communicators, both verbally and in writing., • Able to manage multiple projects with an awareness of budget. If you are an existing Senior Account Executive or Account Manager, do apply for more information. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

At Adjaye Associates, we are a collective committed to shaping a better future for our clients, communities, and society. We aspire to create sustainable, impactful work through creative, interdisciplinary teams, leveraging the resources and diversity of a global firm. We value individuals who are passionate about excellence, innovation, integrity, inclusivity and collaboration. Together we will achieve great things. Project Manager We are seeking an individual with an architectural background. They could be an architect with five or more years’ experience who is already carrying out; project programming, internal resource management, administration of existing contracts, building regulation compliance, project specific fee negotiation with specialist contractors and management of budgets. As a Project Manager your job is to get the project delivered on time and to budget whilst protecting the integrity of the design and ensuring full compliance with regulations. This will require you to be self-motivated, to work confidently reporting back to the project leads and directors and management teams as to the progress of the project teams; and the daily management support for the design teams in a project management role. This role will be project-focused but working in parallel to the contracts management team. Key responsibilities • Establish overall project programme with the Project Leader / Project Architect, client, and external partners., • Oversee and ensure project programme deadlines are met; challenge time frames to safeguard the design periods, • Prepare detailed design programmes with the Project Leader / Project Architect appropriate to the work stage clearly outlining objectives., • Liaise with the finance team on revenue and invoice forecasting, billing and internal project budget management., • Reviewing invoices of sub-consultants to make sure that they are in line with agreed terms prior to them being settled by accounts., • Manage project data in Project Management system (CMAP)., • Ensure the project team reviews submittals and shop drawings., • Coordinate the response to RFIs; coordinating with the owner’s representatives, contractors and executive architects and undertake all project related reporting tasks., • Support and monitor the delivery of the project in line with the project brief, contractual framework and resource plan., • Empower project directors to manage risk via awareness of contractual responsibilities., • Actively monitor the internal teams’ adherence to defined scope and ensure the project teams stays on track. Identify and flag risks to project delivery, • Review sub-consultants fee proposals, review resourcing estimates and estimate build costs and generally manage all queries regarding appointments and contract administration including assisting the Contracts team where required to resolve contractual issues. Work with project directors to negotiate terms of appointments., • Prepare claims for additional services/fees that may arise as well as managing any disputes or potential claims., • Prepare and analyse records quickly and clearly and to present to management including establishing and delivering project specific KPI’s, project programmes, trackers, route maps and weekly/ monthly reporting including project meeting minutes and general project related administration tasks., • Help develop the project management processes, structures and tools., • Support other project managers as required. Qualities & skills required • A background in and understanding of the building and construction industry, • Relevant, professional degree, such as the Masters of Architecture (M.Arch.), • Knowledge of Professional Services Contract, such as Nec4, • Impeccable time-management, prioritisation and organisational skills, • Able to work to tight deadlines, • Excellent communication (written and verbal) skills, • A proactive approach to daily tasks, • Able to work independently as well as part of a team, • Methodical, accurate and consistent attention to detail, • Able to manage sensitive and often confidential information, • Appreciation of, and commitment to the business and growth of the Practice, • IT literate with ability to quickly format and update Gantt charts, • Must have the existing Right To Work in the UK, we are unable to provide sponsorship for this role. NO AGENCIES, Thanks.

Role: Retail Strategy & Consulting Manager Location: London Mobility: Up to 100% - UK & Ireland based travel Career Level: Manager The team: Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures—applying the lens of 360˚ value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position. The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team pride themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. As part of our team, you will learn grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail. In our team you will learn to: • Solve our retail clients’ most challenging problems, • Deliver outstanding work that exceeds client expectations, • Work with project teams of highly talented consultants from across Accenture, • Leverage cutting edge data analytics to support data-driven insights and decisions, • Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution In this role you will: • Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement, • Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel, • Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management, • Proactively manage clients, expectations, and team members, • Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work, • Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery, • Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery, • Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers We are looking for experience in the following skills: • Proven track record of delivering projects and driving business outcomes, • Experience working in one or more Retailers, • Ability to analyse and solve complex problems, • Ability to play a lead role in the origination of new work and the sales process, • Support commercial management of consulting engagements, • Ability to form strong client relationships particularly at the senior levels, • Ability to structure ideas and solutions, to communicate clearly and concisely, • Ability to develop new concepts and break-through thinking, • Excellent written, oral and presentation communication skills, • Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities Set yourself apart: • Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer, • Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI, • Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes, • Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model, • Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation, • Data fluency – data driven, analytical and logical thinking skills needed to help solve our client’s biggest challenges, • Knowledge of Agile ways of working and techniques (i.e. Design Thinking), • Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company What’s in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Global Relationship Manager - Insurance This role ensures Genpact experiences with current clients through relationship building and understand its clients’ needs and goals. You will be managing relationships with existing and target new executives in existing clients. You can expect this position to be mapped to one or multiple accounts within a particular vertical that Genpact services. Responsibilities • Responsible driving growth within a regional portfolio or account of >$5M through partnership with enterprise sales and mining of existing relationships;, • identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services., • Build vision for account/portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans., • Leads account planning and account strategy., • Understands the levers that impact P&L and contract or change management to drive improved account performance., • Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy., • Understand the marketplace and the competitor offerings, provide market intelligence for costing on proposals, cross-sell all Genpact products and drive strategic sales initiatives for higher-growth penetration., • Source new growth opportunities by looking for areas to add value to client’s business, aligning the team necessary to engage with the opportunity and pursuing with vigor., • Develops meaningful internal/external relationships with C-suite leaders across the client organization., • Builds reputation as a trusted advisor with CXO, Business and Functional leaders by developing a nuanced understanding of client’s strategic goals/pain points/market opportunities; and shares creative ideas and new value propositions regularly., • Build, run and be responsible for the governance around customer and Genpact communication to enable better visibility, transparency, and partnership within the relationship., • Initiate New relationship outreach and execute the customer communication plan to expand sphere of influence in existing and new buying centers., • Work upon keeping the client as “Trusted Advisor” in Client Satisfaction surveys and action any feedback received in the survey., • Acts as a consultant to clients of business and provides insights/directions on how to use new technologies to drive a transformation agenda relevant to “C” level executives., • Understands how to lead with Digital and Data-Tech-AI as the tip of the spear with clients (not just traditional IO/BPO)., • Facilitates the commercial details and negotiation of an opportunity, such that both parties are satisfied with the value gained., • Understands how to construct Genpact’s Impact Commercial Models that align with client's business drivers and objectives., • Provide insights on what is happening with customer’s financials and drive business strategies within operating teams to make valuable contributions to the customer., • Partner with RFI/RFP team and Finance on proposals to realize customer needs while maintaining profitability., • Partner with onshore and offshore delivery teams to build effective deal solutions. Qualifications we seek in you! Minimum Qualifications/Skills • Proven experience handling senior client relationships at Fortune 500 companies., • Experience leading and closing end-to-end deals., • Relevant years of business/segment/industry expertise, • Sound financial & commercial business understanding, • Prior consulting experience, • Bachelor’s degree in business, technology, analytics, or a related field. MBA is preferred., • Experience managing large strategic relationships and proven track record growing account revenue / portfolio size., • Proven experience in expanding relationships in new and existing buy centers with executives at CXO and below levels to drive value to the client. Preferred Qualifications/ Skills • Has tolerance for ambiguity, is comfortable with change, and can flex quickly., • Relates openly and comfortably with diverse groups of people., • Holds self and others accountable for meeting commitments internally and externally., • Delivering commitments, showing others, they can be trusted to do what they say they’ll do., • Takes responsibility for the outcomes of individual actions and decisions and successfully transforms efforts into results., • Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences., • Is viewed to be a trusted advisor both internally and externally to key stakeholders., • Exhibits speed to outcome and consistently achieves results., • Is competitive, hard driving and motivated by delivering value. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine, enabling companies to distinguish between legitimate users and bad actors - human, AI agent, or bot - and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. CHEQ is a global company with offices in Tel-Aviv, New York, London and Tokyo. We are a fast-paced, technology-driven team where everyone's contribution impacts product success. We are looking for an experienced Enterprise Account Manager to join our amazing team! As an Enterprise Account Manager at CHEQ, you will manage strategic relationships with a portfolio of Enterprise customers in the UK & European regions. In addition, you can expect to work very closely with CHEQ’s Customer Success Technical Managers, Account Executives, Marketing, and GTM leadership to develop new value propositions, build awareness, own renewals/upsell/expansion, and reveal significant growth opportunities. If you are a dynamic, passionate, and creative individual who thrives in fast-paced environments - come CHEQ with us! Responsibilities: • Establish and grow relationships with executive sponsors and decision makers through regular account planning, business reviews, and maintaining high levels of engagement., • Actively manage the success of a portfolio of strategic customers and support customer success technical managers with commercial/business aspects., • Work closely with Sales and CS Leadership to efficiently report on forecast numbers, opportunities and challenges., • Responsible for retention, development, and up-selling of focused accounts., • Close renewal and expansion business, meeting or exceeding your quarterly and annual goals, partnering closely with sales along the way., • Acquire and maintain a working knowledge of the complete capabilities of CHEQ’s products and services., • Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews, • Drive customer advocacy in the form of references, referrals, and case studies., • Willing to travel to in person meetings on a regular basis Requirements: • 4+ years’ experience in a client-facing role, such as customer success, account management, or sales experience from a high-tech (SaaS) company., • You have strong capabilities in retention/renewal, upsell, and general sales., • You have a solid executive presence. You are comfortable talking to senior executive and C-level leaders, adding value and being a trusted resource for their teams., • You have a passion for learning, using, and pushing the limits of technology to find creative solutions for customers., • You know how to build trusted relationships with executive sponsors, marketing agencies and end users., • Strong organizational, managerial, and interpersonal skills. Previous experience working in a growth- phase SaaS business is a plus., • Superior verbal, written communication, strong presentation skills and ability to tell a compelling data story., • Knowledge of Digital Media, Ad-Tech, MarTech platforms, such as Google Ads (Adwords) and Google Analytics is a major advantage and will be considered even if you have less than the required experience., • Experience with industry leading tools for measuring, analyzing, and reporting on marketing performance metrics is an advantage., • Extra emphasis on Salesforce, Gong and the Google Suite of products is a significant advantage., • Proven track record of remote work with minimal daily oversight and achievement of quota and other key metrics associated with the successful growth of enterprise accounts., • Ability to work in our London office twice a week

About CFGI: Corporate Finance Group, Inc. (“CFGI”) was founded in 2000 by former Big 4 professionals. CFGI is an established industry leader with the resources to successfully navigate today’s complex accounting, reporting, compliance, and tax landscape. An assemblage of top-flight professionals with in-depth public accounting expertise, CFGI can fulfil a variety of client needs without the restrictions of auditor independence. With a foundation of knowledge amassed while serving a variety of industries, CFGI can guide companies through a wide range of routine and complex business scenarios. The resulting partnership is an innovative resource with the power to address our clients’ most crucial accounting, finance, and operational challenges. We provide our clients with a unique combination of integrity, flexibility, creative solutions, and deep tax technical expertise. Many of our clients are global, market leading, publicly held companies, while others are privately held, early stage, or venture-backed emerging businesses. Here at CFGI, we place a high value on a culture of continued learning, where teamwork is encouraged, and professional excellence is rewarded. Overview of role: CFGI seeks a highly motivated tax manager to join its UK tax team. This role will provide a fantastic opportunity for an individual who is driven, entrepreneurial and constantly looking to challenge the status quo around the UK tax services industry. You will be involved in all aspects of UK corporate tax (reporting, compliance, governance and advisory) and will have direct interaction with both our clients and senior members of the UK tax team in order to deliver these services. 1. Client service delivery a) Tax reporting: You will be involved in the delivery of UK tax reporting services to our diverse client base, which includes the following: · UK publicly listed companies. · US headquartered multinationals (including US listed groups). · UK privately owned and private equity backed groups. The exact scope of tax reporting work for our clients will vary but is likely to include the following: · Preparation of UK entity only tax numbers in accordance with IFRS or UK GAAP. · Preparation of UK group tax numbers, likely to involve the incorporation of tax numbers for non-UK subsidiaries, GAAP-to GAAP adjustments (e.g. US GAAP to IFRS) and consolidation adjustments. · Advising on client’s tax reporting processes. · Advising on the tax aspects of GAAP conversion projects. · Advising on the tax reporting (and other) aspects of IPO readiness. b) UK corporation tax compliance: You will be involved in the preparation and submission of UK corporation tax returns for our clients. This will involve you leading the day-to-day interaction with our clients to obtain all the information required to complete and file their returns in a timely manner. Whilst a formalized compliance process is in place, you will have a good degree of autonomy to manage the process in your own way, albeit with a focus on ensuring that our tax compliance offering is high quality, efficient and cost effective for our clients. c) Tax governance You will be involved in the delivery of our tax governance proposition to clients, advising on tax strategy, risk management and controls. d) Tax advisory You will be involved in tax advisory work likely to include the following: · Ad hoc corporate tax advisory work originating from compliance engagements – e.g. loss planning and utilization, tax implications of trade and asset transfers, interest deductibility. · Cash tax modelling exercises. · Group simplification exercises. · Tax due diligence for client transactions. · Tax structuring for client transactions. 2. Business development As CFGI is looking to rapidly expand in the UK, there will be plenty of opportunity to get involved in business development activities, including the following: · Assisting with the origination of tax opportunities on new and existing clients, drafting of proposals and involvement in the sales process (e.g. meetings, pitches, etc.). · Teaming with colleagues from other CFGI UK and US service areas (e.g. accounting advisory, business transformation) to identify and propose tax opportunities. · Teaming with the CFGI US tax team to support with and identify UK tax opportunities on US clients. · Identifying additional revenue streams with our clients. Skills and Competencies: Knowledge: · Experience of UK tax reporting processes. · Knowledge of tax reporting IFRS and UK GAAP; high level understanding of US GAAP desired but not essential. · Experience of the UK tax return preparation process, and good technical understanding with common tax adjusting items such as capital allowances and other incentives, interest deductibility, hybrid mismatches, loss utilisation etc. · Experience of responding to and managing HMRC tax enquiries. · Knowledge / an appreciation of cross-border tax matters would be highly desirable, e.g. transfer pricing, country by country reporting etc. Skills: · Experienced with using Microsoft Excel and tax software packages i.e. OneSource. · Demonstrated ability to effectively present information and appropriately respond to questions from clients and team members. · Excellent organizational skills, ability to multi-task, and work under deadlines. · Excellent analytical, supervisory, organizational, and written and verbal communication skills are necessary. · Demonstrated ability to be accountable for independently completing assignments. · Capable of collaborating and communicating with people of different technical backgrounds and roles. · Analytical ability to navigate work-related situations with practicality, sound reasoning, and demonstrating creativity in problem solving. · Other key characteristics: the ideal candidate must demonstrate integrity and accountability, always remaining flexible, adaptable, and willing to accept coaching, building and managing professionally healthy relationships, and continually developing awareness of business-related topics. · As an entrepreneurial business you will be working with a growing team and with a range of service lines and so a desire to collaborate and work cross service line will be important. Qualifications: · Three to five years of corporate tax experience with some/all of this time ideally spent in the Big 4. · Professional accounting qualification (e.g. ACA, ACCA) required; additional tax qualification (e.g. CTA) strongly desired. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Account Manager – Financial Services 📍 London (Hybrid 2–3 days in office) I’m currently working on an exciting PR Account Manager opportunity with a well-respected integrated communications agency that’s growing its Financial Services team following a series of major new business wins. We’ve partnered with this agency for years and have placed multiple people across the business. They’re known for high-quality work, strong career progression, and genuinely supportive leadership. The Team This is a specialist Financial Services practice working across: • Fintech, • Wealth & asset management, • Consumer finance, • Sustainable finance Clients range from FTSE 100 organisations to high-growth disruptors and category leaders. The Role This is a true day-to-day client lead position. You’ll: • Develop strategy and shape campaign direction, • Drive proactive media engagement, • Manage and mentor junior team members, • Play a key role in new business activity, • Work across funding announcements, profile-raising campaigns, consumer education and regulatory storytelling You’ll collaborate closely with public affairs, corporate, brand and creative teams in a highly integrated model — making this a great move for someone who wants broader exposure beyond traditional media relations. Why Consider It? ✔ Integrated agency model – work across PA, brand, capital markets & creative ✔ Big-ticket campaigns for both established leaders and scaling challengers ✔ Strong training culture and clear promotion pathways ✔ Hybrid working and excellent benefits ✔ Protected time for wellbeing, development and progression If you’re an Account Manager with Financial Services experience looking for a step up in responsibility, exposure and long-term career growth — I’d love to have a confidential conversation.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

About Buildots Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - SRM, Multiplex, Mace and Wates, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries. About The Role Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as projects evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game. What You'll Do: • Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects., • Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business., • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it., • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features., • Bring determinable value to the customers that can be recorded and reported internally as customer stories, • Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: • 5-7 years' experience as a construction professional, preferably site based (i.e. Project Manager, Site Manager, Project Engineer, Project controller), • Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce, • Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base, • Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results., • You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market., • Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting, • Willingness to travel up to 40%, • Candidates must be able to work in London 3 days a week If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for. *By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Job Title: Junior Account Manager & Client Operations Specialist Department: Client Services / Partnerships Location: Office-based (5 days per week when not travelling) Travel: Potential for domestic and international travel Role Overview We are seeking a highly organised, proactive, and personable Junior Account Manager & Client Operations Specialist to support the delivery and growth of client partnerships across the sports and entertainment landscape. This role blends account management, client servicing, operational coordination, and event/talent support, making it ideal for someone who thrives in fast-paced environments and enjoys working across multiple projects simultaneously. Key Responsibilities Client & Account Management • Serve as a day-to-day contact for assigned clients, building strong professional relationships., • Coordinate deliverables, timelines, and communications to ensure campaigns and partnerships run smoothly., • Prepare client-facing materials including reports, presentations, case studies, and one-pagers., • Support senior team members in strategic planning and account growth initiatives. Sports & Industry Knowledge • Must have a broad knowledge of global sports, particularly tennis, golf, cricket, Formula 1, football, and esports., • Demonstrate strong understanding of the commercial and media landscape within sport (or a willingness to learn), including sponsorship, rights holders, broadcasters, and digital platforms. Operations & Organisation • Manage multiple workstreams simultaneously with exceptional attention to detail., • Coordinate logistics for meetings, campaigns, shoots, and events., • Be available to travel regularly and work occasional irregular hours when required. Research & Insight • Conduct online research to gather relevant insights ahead of meetings, presentations, and client deliverables., • Interpret media-related data and translate findings into clear, actionable insights. Creative & Production Support • Assist with the creation of presentations and marketing materials using tools such as Adobe or equivalent platforms., • Support event production and management, either through prior experience or strong interest in this area., • Develop and implement social media plans for talent and brand ambassadors that align with campaign objectives and production schedules. Talent & Relationship Management • Coordinate communications and logistics with talent, agents, and key stakeholders., • Ensure talent deliverables, schedules, and content outputs are met. Networking & Representation • Represent the company professionally at events, meetings, and industry functions., • Build and maintain relationships with clients, partners, suppliers, and industry contacts. An added bonus would be someone who has worked in a similar industry and would be able to bring in a number of beneficial contacts. Skills & Experience • Previous experience in account management, client services, partnerships, or related role., • (Very) strong written and verbal communication skills, with a key focus on social media., • High level of organisation and time management., • Comfortable working in a fast-paced, deadline-driven environment., • Proficiency in presentation and reporting tools (e.g. PowerPoint, Keynote, Adobe Suite, or similar)., • Confidence working directly with clients and external stakeholders., • Ability to interpret data and communicate insights clearly. Preferred / Advantageous • Experience working in sports, media, marketing, events, or talent management environments., • Understanding of basic budgeting, invoicing, or campaign financial tracking., • Experience using CRM, project management, or workflow platforms (e.g. Monday, Asana, HubSpot, Salesforce)., • Knowledge of content production processes (shoot days, editing workflows, approvals)., • Basic knowledge of sponsorship measurement or ROI evaluation. Personal Attributes • Friendly, confident, and highly professional., • Curious and proactive mindset., • Adaptable and solutions-oriented., • Comfortable travelling frequently., • Strong team player with the ability to work independently. Why Join • Opportunity to work across major global sports properties and brands., • Dynamic, collaborative environment., • Exposure to high-profile campaigns, talent, and live events., • Clear development pathway within account management and partnerships. Seniority Level: Junior with possibility of a mid-level management role (dependent on experience)

Account Manager Location: London Experience: 5+ years in Creative Agency About Biborg Biborg is an independent full-service agency dedicated to the gaming industry. Since 2009, Biborg has delivered over 1,000 successful campaigns for top-tier brands. Driven by a passion for gaming, Biborg creates campaigns combining innovative strategies, standout creative ideas, and performance. With offices in the UK (London), France (Paris, Nantes, and Lyon), and a network of international partners, Biborg works on a global scale, combining a boutique agency’s agility with an international footprint. Biborg’s 30 passionate gamers believe in the need for a better gaming environment and are committed to advancing diversity, ending toxicity, and reducing their environmental footprint in every campaign they create. Biborg welcomes applications from all people, regardless of gender, religion, sexual orientation, ethnicity, physical appearance, disability, name, city of residence, dress codes or any other characteristic traditionally subject to discrimination. We are committed to treating all applicants fairly and avoiding discrimination. JOB DESCRIPTION As a Senior Account Manager at Biborg, you will play a crucial role in bridging the gap between the in-house creative teams and our clients. Your key missions revolve around strategic client management, business growth, and ensuring the successful delivery of exceptional creative work. Here's a breakdown of what your day to day will look like: Strategic Client Leadership & Relationship Management • Building and maintaining strong client relationships: the successful candidate will cultivate trust and rapport with senior-level clients within gaming publishers and studios., • Understanding client business objectives: as a Senior Account Manager, it is crucial that you have a deep understanding of your client's marketing goals, target audience, and competitive landscape., • Providing strategic consultancy: offering expert advice and recommendations on marketing strategies, creative concepts, and campaign execution is a key component of your role., • Acting as the client's advocate internally: giving as much context as possible and ensuring our creative teams understand and meet the client's needs and expectations is crucial., • Proactively identifying business opportunities: the successful candidate will anticipate client needs and identify opportunities for upselling or cross-selling agency services., • Managing client expectations: keeping clients informed and managing their expectations throughout the project lifecycle will be part of your day to day. Campaign Management & Execution • Overseeing project delivery: ensuring projects are delivered on time, within budget, and to the highest quality standards., • Leading cross-functional teams: coordinating and motivating internal teams (creative, strategy, production) to deliver exceptional work be it for RFP and for prod., • Managing project scope and budgets: building quotes and getting high commercial nous to quickly sell projects to your client while ensuring projects stay within scope and budget, and proactively addressing any potential issues., • Developing and implementing campaign strategies: collaborating with strategy teams to develop effective marketing and communication strategies adapted to each brief., • Analysing campaign performance: tracking and analysing campaign performance metrics, and providing insights and recommendations for optimisation., • Risk management: Identifying and mitigating potential risks to project success. Business Development & Growth • Identifying and pursuing new business opportunities: proactively seeking out new projects within existing clients and/or new clients and projects within the gaming industry., • Developing and presenting proposals: creating compelling proposals and presentations to win new business with attention to detail and a sense of ‘what looks good’., • Presenting and convincing clients: ability to present orally with fantastic pitching skills., • Contributing to agency growth: identifying and implementing strategies to increase agency revenue and profitability., • Keeping abreast of industry trends: staying up-to-date on the latest gaming trends, technologies, and marketing strategies. Culture • Contributing to agency culture: promoting a culture of creativity, innovation, and excellence. Key Skills • You have a proven track record in account management at creative agencies., • You are passionate about video games and/or have worked in the gaming industry., • You are bilingual or have a very good level of English, • You have good written and oral presentation skills., • You are able to quickly adapt to new tools / software., • You are able to work efficiently at all times to meet your deadlines and find solutions., • You are used to collaborating with other creative profiles such as Planners, Production Managers, Media Managers, Art/Motion Directors and Social Media Creatives., • You have excellent presentation and communication skills when it comes to speaking to clients, partners or internal teams., • You are proactive, solution and results oriented., • You are organised, have a great attention to detail and are militant about the perfect look of your presentation slides 🙂. ADDITIONAL INFORMATION • Contract: Permanent, • Salary: GBP35-40K + incentive plan paid monthly (up to 20K), • Start date: ASAP, • Location: London (or Paris), • Advantages: • Two days of teleworking per week (once the probationary period is over), • Food allowance, • Transport allowance, 50% covered by Biborg, • Health insurance, 50% covered by Biborg, • Profit-sharing scheme, • 25 days holiday + additional days of paid holiday after 1 year's service, • Parenthood policy, • Menstrual leave policy Send your CV and cover letter to Mail Subject: SENIOR ACCOUNT MANAGER - Application

Studio Details: Description: At IA our team members are collaborative, creative, and entrepreneurial subject matter experts. Being part of our team requires relevant experience, the curiosity and drive to continuously improve and innovate, daring, multi-faceted leadership, a commitment to optimizing the customer experience, and a love of making exceptional places for people to work and experience life. We are seeking a self-reliant, proactive Business Development Manager to provide dedicated focus on pipeline development, market reconnaissance, and lead conversion across the UK, EMEA, and MENA regions. This role is hands-on and outward-facing, acting as IA’s eyes and ears on the ground—identifying opportunities, building relationships, and converting qualified leads into RFPs. The ideal candidate understands the London real estate market, is commercially curious, highly organised, and comfortable working independently while collaborating closely with leadership teams in EMEA and the US. Location: London (Primary focus UK, with responsibility across EMEA and MENA) Travel: Regular travel required across Europe and Middle East Reports to: EMEA Leadership Team and Studio Managing Director Key Responsibilities: Lead Generation & Opportunity Development • Research, identify, and pursue new client relationships, including corporate occupiers, internal real estate teams, project managers, and key decision-makers, • Identify new real estate opportunities, including lease expiries, lease breaks, relocations, and market expansion activity, • Proactively convert qualified leads into RFP opportunities, • Follow up with past IA clients and dormant relationships to re-engage and uncover new work, • Use IA’s existing global and US client database to source and develop EMEA opportunities Market Intelligence & Strategy • Provide continuous market intelligence and reconnaissance across London, UK, EMEA, and MENA, • Advise leadership on where to focus BD efforts, which clients to pursue, and which events are worth attending, • Develop and recommend unique BD initiatives, including PR opportunities, awards submissions, events, and speaking engagements Relationship Building & Networking • Identify, attend, and prioritise relevant, high-value networking events and industry forums, • Arrange and coordinate meet-and-greets between IA leadership and key prospects, • Build and manage leadership BD calendars, ensuring time is focused on high-quality opportunities, • Introduce IA to new contacts and decision-makers within the London and wider EMEA markets Pipeline Management & Tracking • Own and maintain pipeline tracking process, reviewed weekly with leadership, • Qualify leads through a structured process to ensure focus on viable opportunities, • Maintain consistent follow-up and engagement to ensure a robust and active pipeline Collaboration & Global Alignment • Maintain close, ongoing engagement with US client services teams to understand existing relationships and leverage global connections into EMEA opportunities, • Develop a strong understanding of IA’s brand, services, and global business model, confidently representing IA in the market, • Ensure BD strategies are tailored appropriately for the UK, EMEA, and MENA, recognising differing procurement models, cultural norms, and decision-making structures in each region Key Skills & Experience • Proven experience in business development within real estate, workplace design, architecture, project management, or a related professional services industry, • Strong London market knowledge, with existing or easily developed networks, • Experience working across international markets (EMEA and/or MENA preferred), • Demonstrated ability to self-start, work independently, and proactively identify opportunities, • Excellent organisational skills with experience managing pipelines, tracking leads, and reporting clearly, • Confident communicator able to speak credibly about brand, services, and value proposition, • Comfortable attending events, initiating conversations, and building relationships from scratch

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the role: The Manager is responsible for project management as a project director and team management. Project management duties include directing other project managers to ensure projects are on-track, resource allocation and oversees overall quality of project deliveries. Management responsibilities will include the recruitment of consultants and/or team leads, development thereof, motivation and assessment of performance. The PS Manager delegates to the team leads and/or consultants the team goals and best practices as set by the Regional Director. As a supervisor for team managers and/or consultants, the manager oversees client escalations for project issues and acts as a second escalation point, help chase internal resources such as solutions experts, technical operations and/or product development when necessary while keeping the Client Engagement Manager up to date on issue resolution. Responsibilities: • Development Focus - Drive talent development across the organisation by identifying capability needs, supporting succession planning, and fostering growth. Provide access to diverse learning opportunities and act as a trusted mentor and coach to enable individual and team development., • Professional Expertise - Drive continuous learning and innovation by seeking new technological and professional knowledge and mastering relevant skills. Leverage internal and external networks to share expertise, encourage team development, and empower feedback on industry trends and disruptors. Maintain strong knowledge of at least two products and/or the industry, positioning yourself as a trusted expert., • Customer Focus - Drive customer acquisition and engagement by identifying strategies to attract new clients and acting as a brand advocate at every touchpoint. Build trust and long-term commitment with a diverse customer base, leveraging internal and external networks to deliver innovative solutions. Promote a customer-first mindset across the team to ensure exceptional service and satisfaction., • Leadership - Provide clear, inspiring leadership by communicating a compelling vision and aligning teams with organisational goals. Translate strategic objectives into actionable plans, make courageous decisions for the benefit of the business, and build consensus. Foster inclusivity by considering diverse perspectives and act as an internal brand evangelist to promote optimism and collaboration across functions., • Innovation & Creativity - Create a collaborative environment that encourages sharing and development of innovative ideas. Support individuals in building confidence to pursue creative solutions and enable experimentation to improve business performance. Exercise sound judgement in backing calculated risks that deliver measurable benefits for customers., • Technical Skills - Possess a clear understanding of the Software Development Lifecycle with strong technical knowledge of databases, operating systems, and application servers (desired). Proficiency in English is required, with additional proficiency in one EMEA language preferred. Requirements: • Demonstrated team management experience with a successful track record of team retention, team growth and motivation, • Successful and trusted resource for senior client stakeholder management and escalation handling, • Proactive multi-tasker and goes above and beyond, • Relevant leadership experience in a similar field (technology vs consultants), • Management experience with remote resources Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

The role As a Community Host, you are the face of the building and play a key role in delivering an outstanding member experience. You act as the first point of contact for members, guests, and vendors, ensuring the space operates smoothly and professionally at all times.You support daily operations, member services and community engagement initiatives. Key Responsibilities Member Experience • Deliver an exceptional member experience in line with satisfaction KPIs, • Act as the primary front desk contact during business hours, • Build and maintain strong relationships with members and their guests, • Manage the building inbox and member support ticket system, ensuring requests are handled within SLAs, • Oversee mail and package distribution, • Support events, promotions and communications that enhance the member experience, • Prepare weekly newsletter content for approval, • Provide administrative support to the (Assistant) Community Manager, • Maintain a clean, organised and welcoming front desk and mailroom Operations • Conduct daily building walkthroughs to maintain quality standards, • Escalate and follow up on maintenance or service issues, • Understand and support execution of the Emergency Action Plan, • Assist with member onboarding and offboarding processes, • Manage stock ordering and inventory control, • Support light sales-related activities, including tours and lead follow-up, • Participate in the commission structure following probation Events & Community • Support the creation and promotion of the monthly event calendar, • Execute community events that foster connection and engagement, • Promote events internally to encourage strong attendance, • Contribute creative ideas to enhance member experience and engagement About You • 2+ years of experience in hospitality, retail, administration or a customer-facing environment, • Strong customer service mindset, • Excellent verbal and written communication skills, • Highly organised and structured, • Proactive, adaptable, and comfortable in a fast-paced environment, • Demonstrates professionalism, reliability, and accountability, • Fluent in English and the local language (written and spoken) Working location Onsite Benefits At beyond, we believe in empowering our team just as much as our members. We’re committed to creating an environment where you can grow, feel supported, and do your best work. As part of the team, you’ll receive: • 25 days annual leave, plus your birthday off, • Access to Perkbox, our employee rewards and wellbeing platform, • Commission structure (role dependent), • Enhanced maternity leave, • Company pension scheme (UK), • Employee Assistance Programme (EAP) – UK only, • Opportunities for career development and progression within a growing business, • Regular team and community events, • Company equity package, • Phone allowance Our mission To make the world a better place by empowering people to reach their full potential, together. beyond redefines the future of work by creating spaces that inspire personal growth, meaningful connections, and lasting impact - empowering people and communities to thrive together. We are on a mission to create inspiring spaces where everyone can become their best self, so that we can reach our full potential, together Interested? If you’re excited about this role, we’d love to hear from you! For questions, contact: Melissa Santos – Head of Talent & People Operations 📧 beyond is a workspace brand powered by infinitSpace. We are an equal opportunity employer and value diversity in all its forms. Agency acquisition for this role is not appreciated.

Commercial Product Manager for a small B2B media business – London • Pay: £40,000-£50,000pa DOE plus up to £10,000 bonus programme, • Full time – hybrid (generally 2-3 days in office / 2-3 days remote p/w), • We would consider a four-day week PT applicant, for pro rata salary We’re looking for a commercially oriented product manager to own an early-stage data product which forms a small but powerful part of a wider B2B media company – our B2B data product, Unicorn. This isn't a role for a dedicated technical product manager. We need someone who's as comfortable speaking to clients and prospects as they are working with Jira and numbers. You'll be leading roadmap and technical development and you’ll be responsible, alongside sales, for driving growth in new sales and retention, getting involved in sales calls and demos, marketing and commercial strategy as much as product dev. You’ll be responsible for delivering on and shaping product strategy, roadmap generation and more, and be a significant stakeholder in customer success, go-to-market planning and value proposition definition. This is a great opportunity for a product owner or junior PM to take on a product in full in a startup-style state, and take a slightly different track to technical product managers. Preferred business experience and skills • 2+ years’ product experience (eg product owner, junior product manager, or similar) within media, research or software, • Experience of data information products an advantage but not essential, • Legal / professional services sector experience an advantage but not essential, • Official/certified training in product management would be an advantage, verifiable in-role training also advantageous, • A logical mind and an interest or even facility/training in the technical side of the role, such as SQL/databases, UI/UX, etc Overview We’re looking for a commercial product manager looking to take the next step in their career and own a new and developing data product for the legal sector. You will in be a team of one but you will not be alone, with access to internal dedicated assistance and outside technical/dev and DPO capabilities, and team growth in the plan as we bring in revenue. This means you'll need to get your hands dirty on the guts of the product and BAU, as well as being able to think and act strategically. Bringing this product to success will mean being able to hire in the future, and other roles in the business are involved in the product. About the product Our product is a data service for companies selling products and services to law firms, holding data on contacts and business accounts. We soft launched in August 2020 as a list service and since then have launched and iterated UI-led versions of the product. The product is still technically in beta, with PowerBI-based front end, with a dedicated web setup in the longer-term roadmap. We need a dedicated product manager to drive the product and business unit forwards, to develop a product and service that users can get ever more value from; and to be deeply involved in gaining new accounts and retaining clients. What do we need a product manager to do? • Carry out customer listening with existing clients and prospects to determine what they think of the product/service, what would get them to renew/buy, and how to develop the product in line with customer needs, • Act as the expert in the room for the product with the commercial team, and take part in sales calls and demos with prospects and help get them ‘over the line’, • Own the product roadmap, planning and delivering continuous product improvement, across:, • //// The data points the service should store; including creating the processes to source and build that data, • //// Back-end and front-end improvements, • //// Integration with other Burlington Media platforms, • Manage third parties such as our data verifying/cleansing partner, • Manage ad hoc and regular contractors, • Work with internal and external people on development of go-to-market strategy, • Focus on legal and compliance strategy for the product, • Marketing and content creation from the data, • Hold operational (spend) financial responsibility for the product area, • Work closely with the sales team on prospect targeting and pipeline, • Help the wider business understand what you are doing, how and why, and to communicate product development and commercial progress What we expect you to be able to do/skills we think you will need? • Agile working. You will need to develop the product using an Agile methodology, with an awareness that Agile is new to the business. You’ll need to be able to prioritise work, manage resources, deliver an MVP to scope and iterate based on customer insight. You’ll set and measure outcomes so we are clear on what ‘good’ looks like. Skill level – we expect you to be able to do this fluently and have experience in it., • Experience of working within constraints. You can identify constraints, can communicate these to stakeholders and work within them. You will also know how to challenge the validity of constraints and be creative in problem-solving. You can ensure standards are being met while avoiding scope-creep. Skill level – we expect you to be able to do this fluently and have experience in it., • Financial ownership. You will understand the need for commercial goals for the business unit and your part in achieving them. You will need to create mini business cases/explanations for spending. You should be able to prioritise spending based on return on investment. Skill level – You will have worked with budgets and business cases, and you will understand commercial goals, but you may not have been responsible for spend or commercial goals., • User focus. You will need to be our user researcher and represent users internally. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used. Skill level – We expect you to be able to do this fluently and have experience in it., • Life-cycle perspective. You should be able to manage product phases, and recognise when to move from one stage of a product life cycle to another, making sure you bring the business with you. Skill level – We expect you to have at least been involved in this before and fully understand it., • Operational management. You should know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. You can act as the escalation point for operational issues and can fix complex operational issues. You know how to overcome operational constraints to deliver a successful product or service. Skill level – You will have a working understanding of this area and be willing to take on responsibility for it rapidly., • Best practice awareness. You know the fundamentals of product management best practice and how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. You are comfortable at introducing others to new concepts and strive to keep yourself abreast of the best ways of working. Skill level – we expect you to have seen this in action and be keen to introduce others to best practice., • Strategic ownership. You will need to know how to get buy-in from the business. You can work with scant information and explain it in abstract terms. You can develop a strategy for the product over time. Skill level – We expect you to have been involved in strategy setting before and have an ambition to own strategy for the product in future. Who will you work with? • You will be assisted internally by our CRM, marketing and data executive inside the business, • We have dedicated marketing manager resource for Unicorn, • We will review the possibility for further recruitment to the Unicorn business area regularly, • We have external partners for product dev, data verification, data protection (Unicorn already has a consultant DPO) that you will work with regularly, • You will report directly to one of the co-CEOs - this is an important area of potential for the business Benefits include: • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve, • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded

We’re looking for a highly organised, creative, and solutions-driven Talent Partnerships Manager to join our London team and lead the execution and project management of best-in-class influencer marketing and talent campaigns. Please note that this is a senior to mid-level position and we require a minimum of 3 years experience from a similar role. To succeed in this role you need to be equally passionate about consulting our clients on influencer marketing strategies as you are project managing the successful roll-out of campaigns and client scopes. You will also need an understanding of how influencer marketing interacts with other communications and marketing initiatives, and how influencer marketing can benefit a brand’s business objectives. Key responsibilities: If this sounds interesting, please send your CV to along with an email explaining what makes you the perfect fit for this role. We will be reviewing applications throughout January.

A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship. The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end. Role: Account Manager / Project Manager Salary: £40,000 to £45,000 + benefits Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile. What you will be doing: • Owning day to day delivery for a large enterprise technology client, • Managing senior stakeholders within complex, global tech environments, • Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans, • Running projects end to end from initial conversations through to final delivery, • Working closely with internal creative and production teams across experiential outputs, • Managing timelines, budgets, documentation and ongoing client communication, • Acting as a trusted partner embedded into the client’s daily workflows, • Supporting commercial discussions including scope definition and statements of work What you will need: • At least 2 years experience in a content, creative, marketing or client services role, • Proven experience owning projects end to end, not just supporting delivery, • Strong stakeholder management skills, ideally within large enterprise or big tech clients, • Confidence leading client conversations with clarity and authority, • Experience briefing designers, producers or content teams, • Highly organised, proactive and calm under pressure, • Strong attention to detail across written, visual and experiential work, • Ability to shape solutions in response to evolving client needs, • Understanding of commercial delivery and revenue-driven targets Nice to have: • Experience working with enterprise technology brands such as global software or cloud providers, • Agency or consultancy background, • Exposure to B2B marketing or communications, • Experience supporting senior leaders or executive communications, • Interest in how AI or emerging technology supports content delivery, • Experience delivering experiential, physical or in person activations What’s on offer: • £40,000 to £45,000 salary plus benefits, • Ownership of a high-profile enterprise technology account, • Creative, varied work beyond standard presentation delivery, • A role built on trust, autonomy and long-term client relationships If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.

Senior Procurement Manager Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are hiring a Senior Procurement Manager (Europe) to lead our buying strategy across multiple countries and channels. In this leadership capacity, you will be responsible for overseeing the region's purchasing strategy, driving sell-through performance, and optimizing inventory rotations for all product categories within the POP MART portfolio. Reporting directly to the Head of Procurement you will act as the senior strategic lead for commercial planning, buying, launch execution, and lifecycle analysis. You will direct your team and work closely with HQ product development, Retail leadership, and Global Supply Chain to ensure that product buys and launches at the right time and stock remains healthy and profitable throughout each product’s life. Responsibilities Category Forecasting & Buying • Lead the Buying process of detailed sales and demand forecasts by SKU, tailored to category dynamics and market seasonality., • Consolidate commercial goals with bottom-up market data to build accurate, forward-looking category plans at a regional scale., • Maintain ultimate forecast integrity from pre-launch strategy through post-launch performance., • Design product assortments plans by implement the store size and business matrix Product Lifecycle Management • Own the procurement planning and sell-through monitoring of all launches, replenishments, and discontinuations, • Identify ageing stock risks early and command mitigation actions such as markdowns, reallocation, or liquidation proposals., • Dictate product exit timing and lifecycle decisions in partnership with Head of Merchandising and Retail leadership. Planning Governance & Market Coordination • Act as the senior category contact and strategic lead for country retail teams, BD managers, and HQ stakeholders., • Collaborate heavily with the Supply Chain team to ensure inventory flow and launch readiness align with warehouse and allocation timelines., • Lead and participate in S&OP, campaign planning, and cross-functional readiness meetings as needed. Reporting & Commercial Insights • Oversee and prepare executive dashboards and deep-dive reports to track category performance, sell-through, forecast accuracy, and stock risk., • Present high-level insights and strategic recommendations to the Head of Merchandising to support top-level decision-making and seasonal reviews., • Continuously refine department tools, systems, and planning templates to improve data clarity and usability across the region. Required Qualifications • Bachelor’s degree or above., • 8+ years of experience in procurement ,buying, category management, or commercial forecasting, with a focus on senior strategic ownership., • Solid background in managing high-SKU portfolios and supporting multi-country or multi-channel retail businesses., • Excellent analytical skills and comfort working with Excel; experience with planning systems or BI tools is a plus., • Strong communication and collaboration skills; able to lead and influence effectively across functions and regions., • Fluent in English and Chinese (Mandarin) Desirable but Not Essential • Experience in fashion, beauty, lifestyle, or collectible goods., • Prior involvement in high-frequency product drops or trend-led categories., • Familiarity with regional vs HQ planning processes in international businesses., • Passion for youth culture, art toys, or the creative consumer space If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Facilities Manager (Hard & Soft) Permanent, Full Time ISS Facilities is recruiting for an experienced Facilities Manager to join our team supporting a high-profile government contract. As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment. You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance. Key Responsibilities • Oversee hard and soft FM service delivery across multiple sites, • Manage client relationships and proactively resolve service issues, • Ensure full compliance with statutory requirements and SFG20 maintenance standards, • Manage site-based teams including supervisors, engineers, and cleaners (where applicable), • Oversee subcontractor performance, compliance, and service quality, • Ensure accurate reporting and CAFM system (Maximo) updates, • Monitor KPIs, SLAs, and performance metrics, • Ensure all health & safety standards are met, including safe systems of work, • Maintain full ownership of operational performance across your portfolio About You • Proven experience in a Facilities Management role, • Strong understanding of both hard and soft FM services, • Experience managing client expectations in a complex contract environment, • Previous people management / line management experience, • IOSH Managing Safely qualification, • Understanding of statutory compliance requirements, • Working towards Level 3 or Level 4 qualification in Facilities Management This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical. If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention; to care more about our clients’ brands; and to buy more products and services from them. Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world’s best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers. With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry’s best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today’s challenges, and also poised to create meaningful careers in the years to come. Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy; finance and marketing; and sociology, psychology, and other liberal arts disciplines. Overview: The Audience Design team is at the core of what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have deep expertise in the ever-changing universe of ad technology, data management, data-driven marketing, and enable a data-first strategy throughout our planning and buying process. You will be integral in driving ad/mar tech and data integration conversations and strategies on behalf of our clients and then implementing these strategies with the Strategy, Activation, and Operations teams as well as clients themselves. You will become an expert in the data landscape and will consult with internal teams and clients on partner/vendor selection, data onboarding, platform integrations, audience activation and testing framework, and audience reporting/insights. This highly motivated, detail-oriented individual will work with both the client and internal stakeholders to educate them on the myriad uses of data and to drive innovation in the use of data and technology for the client, think things like clean rooms, CDPs, advanced audience strategies, full-funnel measurement, etc. They will also generate insights and audience profiles to align with strategic planning and will work with third-party data vendors and publishers to maximize the data opportunity for the client and go beyond what is currently available. Successful candidates will have a well-rounded knowledge base of the digital advertising and data landscape and a passion for working with marketers to drive advertising value. Role Objectives: • Manage data strategy for advertising clients, communicating strategies/recommendations to clients using a consultative approach, • Understand how platform/data technologies work and offer the ability to explain technical concepts in ordinary terms (be technically savvy - understand the opportunities and limitations), • Identify opportunities – industry learning, meet with vendors and provide a POV, with a client lens and in desired format -- education/evangelize the findings, • Oversee relationship with the Identity Resolution platforms, CDPs, or other AdTech solutions and project manage the deployment and activation of data technology solutions, • Partner with internal Programmatic and media investment arms to support campaign activation as well as advanced data use cases, • Oversee, author and/or constructively edit and review the writing of media documents (timelines, POVs, RFPs, plans, agreements, client memos, and correspondence from within and outside the agency)., • Share knowledge with client and internal teams regarding audience insights and results to impact business needs, • Provides input to client business-related decisions Client Responsibilities: • Ownership of day-to-day client relationship (mid-level), • Anticipates risks and prepares multiple resolutions, • Actively manages client care strategies, • Builds strong client relationships Management Responsibilities: • Accountable for manager and associate level deliverables, • Provides clear and concise direction and messages, • Has “Intellectual Capital”, understands people want to hear a point of view, • Showcases the ability to manage & mentor others, • Accountable for onboarding and team readiness Qualifications: • 5+ years of prior digital advertising experience in a client-services capacity, • 2+ years managing 2+ direct reports, • In-depth technical knowledge of ad and marketing technology, including ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms, identity resolution solutions, DSPs, etc, • Strong project management skills and keen ability to delegate, • Strong understanding of digital media planning and management processes, • Expert knowledge and experience with Identity Solution tools (eg. Epsilon, Liveramp, Neustar), • Expert understanding and usage of CDP (eg. Salesforce, Adobe, Treasure Data), • Expert understanding data flow within adtech/martech ecosystem.

At Be A Bear, we believe that every business needs a strong fan base to succeed. We treat every brand like it’s a media owner and help them build their audience using owned, paid, and earned channels. With a focus on audience, we work with prominent brands such as Channel 5 Sport (Club World Cup, Snooker, NFL), Bolton Wanderers, MTV, Comedy Central Red Bull BC One, and more. Role Description This is a full time role as a Digital Account Manager at Be A Bear, with a focus on sport and live event driven brands. As a Digital Account Manager, you will be the primary point of contact for clients across key projects, taking the lead on developing and implementing digital strategies in fast paced, live environments. Our clients include major broadcasters, rights holders and sports organisations, where we manage and grow their digital presence across social and video platforms, with a strong focus on audience growth and engagement. This role may involve weekend work and attendance at live sporting events, depending on client requirements. The perfect candidate... You already have solid experience working with sports brands, broadcasters or rights holders, and understand the demands of live sport coverage. You are confident leading teams and managing client relationships, even under pressure, and are comfortable balancing strategy with hands on delivery. You are passionate about sport, digital storytelling and audience growth. Role and responsibilities... Client Management • Managing client relationships and ensuring clear, consistent communication between clients and internal teams, • Acting as the primary day to day contact for sports focused accounts, • Leading strategic planning to deliver on client goals, driving audience growth and engagement, • Creating channel and content strategies tailored to sports audiences and live event cycles, • Overseeing all aspects of digital content management, from scheduling and publishing to performance analysis and reporting, • Supporting and overseeing live event coverage, reactive publishing and rapid turnaround content, • Collaborating with creative, editorial, production and insights teams to develop innovative content and platform strategies, • Coordinating on site production and live shoots where required, • Providing guidance, feedback and oversight to digital channel managers and social media executives, • Responsible for delivering client reports, providing insights and clear recommendations, • Monitoring competitor activity, platform trends and wider sports and entertainment landscapes, • Identifying opportunities to grow and expand existing client relationships, • Confidently pitching new ideas, formats and strategies to clients, • Upselling additional services based on performance insights, audience opportunities and client needs, • Supporting new business pitches and proposals with strong strategic thinking and platform expertise Experience and skillset... • 3+ years experience in digital account management, social media or digital content roles, • Experience working with sports brands, broadcasters or rights holders, • Strong understanding of sports fan culture and platform specific behaviour, • Proven experience developing and delivering digital strategies around live events, • Confident managing client relationships and senior stakeholders, • Experience using platform analytics and third party tools such as Tubular Labs or VidIQ, • Strong written communication and editorial judgement, • Excellent time management and project coordination skills, • Comfortable working weekends and around live sporting schedules Passion and mindset... • Genuine passion for sport and digital media, • Curious about emerging platforms, formats and audience behaviour, • Proactive, calm and solutions oriented in fast changing live environments Salary: £40,000- £50,000 depending on experience At Be A Bear, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.

Account Manager Salary: £30,000 - £35,000 Location: Shoreditch, London EC2A 4PS Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We’re seeking an experienced and commercially minded Account Manager to join our Creative – Digital / Client Services team. Reporting to the Client Services Director, you’ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: • Generous Holidays starting from 33 days per annum, • Birthday leave (post-probation), • Tax Free EOT Bonus, • Group Life Assurance, • Social events organised by our Social Committee, • Optional private medical insurance after 1 year, • Long service awards every 5 years, • Employee of the Quarter programme, • Free tea, coffee, snacks, kitchen facilities, and breakout spaces, • Beer Fridge Fridays, • Referral programme, • Pirkx benefits from day one, • Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: • Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery, • Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard, • Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities, • Lead and support the Account Executive, providing guidance, performance management, coaching, and development, • Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: • Proven experience as an Account Manager within a marketing or creative agency environment, • Strong commercial awareness with a track record of growing accounts and exceeding client expectations, • Excellent leadership and people management skills, with experience managing and motivating direct reports, • Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation, • Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting

Assistant Store Manager - Soho Store Industry: Designer collectible pieces Location: London, W1D 6NF Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for an Assistant Store Manager to work alongside our Store Manager in our Soho store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About us: Once Upon A Time has been established for over 20 years and have head offices in London as well as further offices in New York & Los Angeles. Our Music division work with major & independent record labels, artist management companies and artists directly to create vinyl, CDs and award winning boxsets. About the role: The Production Account Manager – Music will be responsible for overseeing the production process of all music formats from start to finish. Working closely with a variety of UK & US based music industry clients, as well as a global network of supply partners. The position requires strong organisational and communication skills; great attention to detail; the ability to work under pressure in a fast paced environment and an awareness of the ever-changing music marketplace. Our ideal candidate will be an enthusiastic and dynamic individual who takes initiative. They will ideally have both production and customer services experience within the music industry, as well as a strong passion for, and understanding of creative music packaging. Key responsibilities: • Account management & development of music clients., • Overseeing the entire production process of vinyl, CDs, DVDs, MC cassettes & boxsets., • Processing client’s manufacturing orders from receipt of artwork & audio masters., • Liaising daily with both music industry clients & global supply partners to request and pass on all relevant information relating to manufacturing orders., • Setting production schedules & ensuring all orders are delivered on time., • Keeping an accurate & detailed log of all production activity for every client order processed., • Involved in the procurement of bespoke packaging., • Liaising with artworkers & designers to ensure all artwork is correctly received & processed., • Administration of ongoing client and supplier reports. Key requirements: • Excellent written & verbal communication, • Ability to multitask, • Highly organised & able to demonstrate a methodical approach, • Excellent attention to detail & a high level of accuracy, • Use initiative to prioritise tasks to ensure key deadlines are met, • Problem solving, • Commercially minded, • Ability to develop business with existing clients, • Ability to think strategically, • Ability to work remotely and as part of an open & creative group environment, • Understanding of the physical music product manufacturing process (desirable)

Account Manager – Creative Advertising Agency – Up to £35k + bens - hybrid (3 days London) Our client is an independent creative agency renowned for their award-winning creative work. They are looking for a curious, innovative and collaborative Account Manager, passionate about the world of advertising. This is a hybrid role, 3 days in central London, 2 days WFH per week. As an Account Manager you will be a key member of the account handling team, reporting into your Account Director and managing an Account Executive. You will be working with international clients and internally with management, creative services, creative team, studio and designers. As part of the role you will be at the centre of the projects – the eyes and ears as the process evolves from briefing from client, to building internal creative brief, talking to the team, reviewing the creative work, keeping client up to date and presenting work back to them. Key responsibilities • Building relationships with clients through face-to-face meetings and being a key daily point of contact for all communications., • Support Account Director and Managing an Account Executive, • Managing all media production working with clients, media companies and internal teams to deliver campaigns and projects accurately and efficiently, • Creating and managing detailed media, internal press, digital schedules, and timing plans for projects and keeping ahead of deadlines, • Keep up-to-date with industry trends and news – updating the team with findings., • Create and manage internal and external status sheets that can be used in client meetings., • Writing comprehensive creative briefs for the team, after a client briefing., • Manage client expectations and progress of projects., • Working closely with Creative Services so that briefs are clear and can be trafficked through to studio in a timely and efficient manner., • Reviewing creative with an open mind, always keeping in mind the brief and proposition., • Becoming involved with new and organic business opportunities. As Account Manager, you will play a key role in the team as you will be at the centre of projects, client relationships and work collaboratively alongside media and digital agencies. What we’re looking for • 3 years + agency experience, with at least one year at Account Management level, • Degree in marketing, business or other relevant field is desirable, • Experience with financial services clients or regulated industries is beneficial, • Curious about the clients’ business, • Personable and persuasive, and able to work effectively with a variety of different people., • Organised, with strong attention to detail., • Good time management skills and the ability to prioritise effectively., • Effective communicators, both verbally and in writing., • Able to manage multiple projects with an awareness of budget. If you are an existing Senior Account Executive or Account Manager, do apply for more information. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an ___. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our ___ of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and ___.

Project Executive - German speaking This is an amazing opportunity for a dynamic and experienced Coordinator looking for a Project based role. The successful candidate must have the ability to administer a number of projects working within a highly successful and fast growing, medium-sized international organisation. Fluent German language skills in reading and writing is essential for this role. About us Tjarks and Tjarks has 30 years-experience of designing and producing brands that win at the retail shelf. Our clients trust us time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. We deliver our 360 design to artwork philosophy efficiently, faithfully and accurately, across the globe. We create and produce as one seamless, joined up team of experts, all under one roof. The Role • To assist a Senior Account/Project Manager, or Account Director in all administration duties, to ensure the smooth running of projects., • To provide assistance within the Client Services department as required including but not limited to; organizing proofs, packshots, sample shootings, couriers, assisting with quotes, setting up jobs on Traffic (internal system), coordinating Account Managers mailboxes in absences., • To assist in ensuring projects are completed to the highest standard and to deadline., • To communicate with clients professionally, building client relationships to inspire trust and confidence in the Company., • Under guidance of a senior team member, liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production., • Learn to analyse, understand, question and challenge client briefings., • To assist in writing briefings for internal design, photoshoot and digital artwork projects., • To attend briefs to the design or artwork team on individual projects as required., • To assist in effectively managing the timing and execution of the internal design and artwork process as required., • Where required organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings under guidance etc., • Proof-read all designs and artworks you are assisting with, whilst learning to ensure brand consistency across the product range., • Learn to ensure that projects comply with all current client design and artwork guidelines., • Keep full track of all live projects you are assisting on and be able to give a full account of the status of each project at any given time., • Work closely with the Account Managers to enable you to manage client expectations and make sure that all deadlines are met., • Assist with the preparation of invoicing with the Client Services Department as required to ensure all projects are invoiced promptly and within company timelines. Skills • Administration or project experience., • Fluency in German language skills., • To have project management experience in the creative/branding industry is advantageous., • Advanced in Excel and managing spreadsheets is essential., • You will have experience in other MS Office packages (Outlook/Word)., • You will be able to balance and own your own workload., • You will be flexible and able to co-ordinate multiple projects in a fast-paced environment. Attributes • Conscientious, reliable, good attendance and timekeeping standards, • Excellent attention to detail and works with precision, • Effective project manager, able to manage workload, • Honest, trustworthy, and able to work unsupervised, • Demonstrates initiative, is creative and contributes ideas, • Pragmatic approach to problem solving without cutting corners, • Friendly, approachable, respectful and a positive team player., • Proactive, takes ownership of daily tasks with a can-do attitude.

University of the Arts London (UAL) is seeking to appoint a Senior MEP Project Manager to lead the delivery of transformative mechanical, electrical and building services projects across its estate portfolio. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Formed of six renowned Colleges and four Institutes across London, forming one University, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Now is an exciting time to be joining UAL to take up this role. A 10-year Estates Strategy has been developed which will see the delivery of new campuses for London College of Fashion (completed in 2024) and London College of Communication (to be completed in 2027) as well as a period of estate transformation across our existing portfolio that ensures the UAL estate is fit for purpose, sustainable and provides world-class facilities and experience to our students, staff and partners. Following the appointment of new Associate Directors in the areas of Estate Development and Facilities Management in 2024, we are now embarking on an investment in the team that will see the appointment to c.25 new roles in these areas. UAL’s capital programme to 2030 represents over £100m of planned investment, delivering a series of major projects aligned to the University’s Size and Shape strategy, Net Zero commitments, and long-term operational sustainability. This includes a pipeline of estate transformation and academic growth schemes across the Colleges, alongside a targeted Scope 1 and 2 decarbonisation programme. In parallel, UAL will continue to deliver an annual Long-Term Maintenance programme of circa £9m to preserve and enhance the condition, compliance and resilience of the estate. Reporting to the Head of Projects, the Senior Project Manager MEP leads the planning and delivery of a diverse range of building services projects across the UAL estate portfolio. Projects will typically be in the £0.5m to £15m range, and include refurbishment, installation, long-term maintenance and sustainability projects. We are seeking an individual with a proven track record of leading complex MEP projects across a range of building types. You will have excellent interpersonal and communication skills, together with strong technical knowledge developed throughout the design, installation and commissioning stages of projects. We are looking for individuals who will bring a high level of positivity and energy to the team, with an enthusiasm for UAL’s impact and the role that the estate can play in enabling this. The role offers a fantastic career opportunity to lead the delivery of transformative projects for a world-renowned university and arts organisation with an extraordinary London estate portfolio. The Candidate Brochure can be viewed at ___ To arrange a briefing discussion, please contact our retained advisors Nick Coppard () and Kelley Brown () at MRG. Applications should consist of a CV and covering letter and should be submitted via the following link: ___ UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

University of the Arts London (UAL) is seeking a Facilities Manager to support high- quality service delivery and operations at London College of Communication. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. As part of the Estates Department, the Facilities Manager will lead a team of Facilities Assistants and manage contracted service partners to maintain a secure and well-maintained campus environment. Key responsibilities include implementing and managing Facilities Management (FM) service strategies, overseeing daily operations such as cleaning, maintenance, Health & Safety, and minor works projects and refurbishments. Additionally, they will collaborate with the Campus Manager to monitor and report on service partner performance against established service level agreements (SLAs) and key performance indicators and (KPIs), ensuring alignment with organisational goals and fostering a culture of continuous improvement. The ideal candidate will possess excellent leadership, communication and interpersonal skills, along with a demonstrable track record of overseeing a range of Facilities Management operational functions and services within a similar environment. You will possess a proactive approach to problem-solving and customer service, as well as an understanding of Health & Safety regulations and compliance. Additionally you shall hold proficiency in stakeholder management and should also be able to demonstrate the ability to foster positive relationships with both internal and external stakeholders. We're looking for someone with - • Proven experience in facilities management and strong team management experience., • Extensive experience in stakeholder engagement across multiple fields., • Experienced in representing Estates FM service operations at College meetings or similar (Building User Groups, College Health and Safety Committee and Project boards)., • Practical experience with using Helpdesk and CAFM software., • An IOSH Managing Safely qualification., • Excellent communication, customer service, and problem-solving skills., • Experienced in undertaking incident management and control duties and escalations. Please note this is a 100% on-site role and is not suitable for hybrid or remote working. The successful applicant will be required to pass an Enhanced DBS check, as the role involves working in a young adult environment. The Candidate Brochure can be viewed at UAL - Facilities Manager For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is 23rd March 2026 UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Job Title: Product Marketing & Communications Specialist Rate: Flexible Location: London Start Date: ASAP Your role You'll be supporting the Head of Product Marketing and Communications in developing, delivering and maintaining clear and consistent product marketing materials and associated communications. Working alongside the product managers, our subject matter experts, you'll help them get their message across to our predominantly retail private client base. You will predominately focus on the existing product shelf where each area is required to undergo an annual review of their marketing and aftersales material in line with risk management and local compliance teams. You will manage the marketing annual review process for the department and work with content managers to devise and schedule an effective plan which allows us to attain timely sign off of content for distribution to client advisors. This role has a strong communication element to it and you will work closely with sales management in delivering timely messaging to client advisors on product updates and meet the manager sessions. In addition you will be required to lead on marketing projects as they arise. You'll need a pragmatic approach to balance good marketing positioning and consistent tone of voice with adherence to regulatory rules. You'll need to build strong relationships across the business, including client advisors, front office marketing, internal communications, media team, distribution and sales management and colleagues in Switzerland and support functions including legal, compliance, the client correspondence team and the in-house and external design teams. Your responsibilities will include: • Supporting the delivery and maintenance of a large inventory of product communication materials in line with the annual review process, • Ensuring adherence with regulatory requirements, you'll need to develop a deep awareness and understanding of the rules, • Working within design and tone of voice guidelines, • Project managing initiatives as they arise, • Uploading documents to various intranet sites and portals, • Creating HTML communications including invitations and product launch notifications, • Managing logistics and content for presentations and events (internal and external, • Liaising with external agencies when appropriate Your team Product Marketing & Communications is part of the distribution management team, the central unit which supports client advisors in navigating the Wealth Management offering. The team is comprised of product marketing, client analytics, pricing and a variety of business development activities. It's a small team so the role will be extremely "hands on" and will involve a varied range of scheduled and ad hoc tasks requiring you to be extremely flexible. Your experience and skills • Excellent written and spoken communication skills and the potential to develop sound editorial skills, • Good project management skills, managing multiple timelines to ensure that projects are delivered, • A good basic level of understanding of financial markets and regulations, having preferably worked in a related environment, • Able to operate proactively and independently, while also working well in a small team, • Flexible and creative in your approach to projects and client needs, • Highly organised and logical with great attention to detail, • Educated to degree level or have equivalent experience

A well-established, award-winning architecture studio based in London is seeking an experienced Practice Manager to play a central role in the operational leadership of the practice. The studio is design-led and works predominantly within the public sector, delivering complex, socially driven projects in the UK and internationally. This is a senior, trusted position for a proactive and highly organised operational lead with strong commercial awareness, who enjoys working closely with principals and senior colleagues to support the long-term success of a growing practice. Reporting directly to the Principal, the Practice Manager will have line management responsibility for a small operations team and will take ownership of the day-to-day running of the studio. Key Responsibilities • Overall responsibility for the smooth, compliant and efficient running of the studio, including operations, facilities, health & safety, QA and statutory compliance, • Managing suppliers, consultants, service contracts, insurance policies, leases and landlord relationships, • Line management of the operations team, coordination of workloads, and chairing and minuting management meetings, • Overseeing resourcing, supporting bids and strategic outputs, and working closely with the Principal and senior leadership team, • Managing the full employee lifecycle, ensuring HR policy compliance, staff wellbeing and liaison with external HR advisors, • Oversight of payroll preparation, budgets, cashflow, VAT, audits, tax processes, contract accounting and day-to-day financial operations, • Responsibility for IT systems, external IT consultants, major IT projects, budgets and studio-wide digital workflows Skills and Experience • At least 5 years’ experience in an operations-focused role including 3 years in a management position within architecture, design, engineering or a related professional services environment, • Proven HR experience, • Strong financial literacy, with hands-on experience of P&L, budgets, balance sheets and contract accounting, • Experience managing IT systems and infrastructure, • Excellent working knowledge of Microsoft Office and Adobe Creative Suite. Rapport and Xero would be an advantage., • Confident working independently while collaborating within a diverse studio environment, • Outstanding written and verbal communication skills

I am working with a global beauty brand who are looking for a snr creative ops manager/PM to join on a 6 month contract. The client is looking for a someone who can lead the delivery of store refits, new store openings, relocations etc. Ideally you have previous premium beauty experience or retail. Start date: Ideally Asap (can be flexible for short-term notice periods) Day rate: up to £350 IR35 status: This role sits inside IR35 so you must go through an Umbrella company Hybrid working: 3 days on-site (Central London) 2 days WFH Role Summary Senior Creative Operations Manager responsible for leading multi-site capital and OPEX investment and creative delivery programmes across new store openings, refurbishments, relocations, VM launches and updates, and asset upgrade initiatives. Accountable for full project lifecycle ownership — from strategic planning and design coordination through construction delivery and operational handover — ensuring projects are delivered safely, compliantly, on time, and within approved CAPEX & OPEX budgets. Acts as a strategic connector between Brand, Construction, Finance, Procurement, Global stakeholders, and Operational teams to ensure commercially disciplined, technically robust, and brand-aligned execution. Experience & Knowledge • 7+ years in Retail, Property, Construction, or Multi-site Capital Project environments., • Proven end-to-end management of construction, refurbishment, and maintenance projects., • Strong understanding of building services, facilities, and retail environments., • Demonstrated experience managing significant CAPEX and OPEX budgets with full financial accountability., • Experience working cross-functionally within matrix organisations., • Office 365 proficiency (Excel is essential)., • Strong technical literacy including CAD interpretation. Please apply with your CV for the full JD.

We are seeking an experienced Project Manager (Contract) to lead and oversee a Shopify migration project. The ideal candidate will have proven experience managing Shopify replatforming initiatives and will be responsible for coordinating internal stakeholders and an external agency to ensure successful project delivery within agreed timelines. Key Responsibilities • Lead end-to-end project management of a Shopify migration., • Act as the primary liaison between internal teams (content, marketing, brand, eCommerce, creative, technical, customer services and legal teams) and the external development agency., • Coordinate with internal content specialist to manage content and imagery delivery, ensuring all assets are accurate, complete, and delivered on schedule., • Collate feedback from internal stakeholders and consolidate structured feedback for the external agency., • Oversee testing phases (UAT, functionality testing, content QA) and provide clear, actionable feedback., • Develop and maintain detailed project timelines and ensure milestones are met., • Proactively identify, track, and communicate project risks, dependencies, and issues to key stakeholders., • Facilitate regular project status meetings and provide progress updates., • Ensure alignment between business requirements and technical execution., • Ensure relevant stakeholders have training required ahead of launch, • Support go-live planning and post-launch stabilization activities. Required Experience & Skills • Proven experience managing Shopify migration or replatforming projects (essential)., • Strong understanding of Shopify platform capabilities and eCommerce best practices., • Experience working with external agencies and cross-functional internal teams., • Excellent stakeholder management and communication skills., • Strong organizational skills with the ability to manage multiple workstreams., • Experience managing timelines, budgets, and risk registers., • Familiarity with UAT processes and QA coordination., • Ability to translate technical concepts for non-technical stakeholders., • Hands on capability to be able to assist and support wider team in elements such as content migration Desirable Experience • Experience working with Magento / Adobe Commerce platforms., • Previous involvement in multi-platform eCommerce environments., • Contract role (duration to be defined), • Working with teams in multiple time zones, but primarily with those in UK., • Remote (as applicable), • Immediate start preferred (if applicable)

Retail Operations Manager Location: Brixton London (Hybrid) Salary: £70,000 per annum Job Type: Permanent Job Reference: 40227 Retail Operations Manager – Immersive & Experiential Retail An exceptional opportunity has arisen for an experienced Retail Operations Manager to join an award-winning experiential agency renowned for delivering ambitious, culture-shaping retail, hospitality and brand experiences across the UK and internationally. This is a senior, highly visible position suited to a retail leader who thrives on complexity, pace and large-scale delivery. You will be responsible for launching and operating flagship immersive Retail/F&B environments that don’t just open on time - they make headlines. The Opportunity Working at the intersection of retail, creativity and culture, you will take ownership of the full operational lifecycle of immersive brand spaces - from feasibility and build through to launch, optimisation and multi-market rollout. These are not traditional retail stores. They are experiential destinations designed to shift perception, drive engagement and deliver measurable commercial results. Your role will ensure that bold creative ideas are supported by best-in-class operational execution. Key Responsibilities Operational Leadership & Retail Delivery • Lead the end-to-end operational delivery of immersive retail environments across multiple brands and territories, • Oversee new store openings from concept planning through to launch and operational handover, • Ensure all environments open on schedule, within budget and to exceptional guest experience standards, • Develop scalable operating models to support expansion across regions and markets, • Align global brand standards with local compliance, legal and cultural requirements, • Act as the senior operational contact for clients, partners and suppliers Project Management & Store Launches • Manage timelines, budgets, risk mitigation and supplier coordination, • Oversee contractors, fabricators, landlords and local authorities, • Ensure full compliance with health & safety and regulatory requirements, • Implement clear transition processes from construction to live operation, • Capture insights to refine and strengthen future launch playbooks Live Operations & Performance Optimisation • Oversee day-to-day performance of operational environments, • Maintain consistent guest experience, service excellence and brand integrity, • Implement reporting frameworks and governance processes, • Support seasonal refreshes, refits and evolving experiential activations, • Drive efficiencies while enhancing quality and impact Financial & Commercial Management • Take ownership of operational budgets across launches and live sites, • Maintain strict cost control without compromising experience delivery, • Identify opportunities to improve margin through smarter planning, • Forecast operational spend and support long-term client growth strategies Leadership & Collaboration • Inspire and lead cross-functional teams, suppliers and partners, • Provide clarity, accountability and direction in high-pressure situations, • Collaborate closely with Client Services, Creative and Production teams, • Champion operational best practice across the agency About the Agency Our client is an industry-leading experiential agency that creates transformative retail and brand environments for some of the world’s most iconic names. Their work blends storytelling, innovation and commercial insight to produce experiences that resonate emotionally and culturally. They are driven by impact - delivering work that influences how audiences think, feel and act, while generating tangible commercial return. The Ideal Candidate • Significant experience in retail operations management or project management, ideally within experiential, flagship or multi-site environments, • Proven track record delivering complex new store openings, • Strong commercial acumen and budget ownership experience, • Expertise in health & safety, compliance and multi-market operations, • Highly organised, calm under pressure and solutions-focused, • A collaborative leader comfortable operating at senior stakeholder level Please get in touch with me, Jack Wheeler, if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment. For more info on this role or to chat about other options, call me on 0203 587 7809 or the office on 0117 929 6060. You can also email me at More roles can be found at and other snippets at don't forget, we are a recruitment agency and not the end hirer. mustard is a creative recruitment consultancy and is committed to fostering an inclusive and diverse workplace. We encourage individuals of all backgrounds, experiences, and perspectives to apply. Our recruitment process is free from discrimination and bias and we welcome the opportunity to work with you. If you require any accommodations during the application process, please let us know. We appreciate the unique skills and experiences each candidate brings, and we are dedicated to creating an environment where everyone feels valued and respected"

Account Director for Medical Communication Services Company: VML Health The Role: The Account Director manages account ownership, focusing on client satisfaction, business development, profitability, and staff performance. The Account Director is responsible for all areas of client delivery and the overall health of the relationship; therefore, they must ensure that clients receive the highest level of individual attention and that projects are delivered on time, within budget, and on brief so that all of the client's strategic brand objectives are met. Leading all aspects of the team's work, the Account Director plans critical strategic communications, ensuring contextual appropriateness, exceptional creative work, innovation, and industry quality across all campaigns. The Account Director also seeks new organic business opportunities with existing clients, building relationships across the client organization and with key industry partners. Finally, the AD is responsible for guiding and inspiring the team in their professional and personal development, including a mentoring approach with more Junior team members. Responsibilities: ▪ Responsible for the development of long-term account success and growth. ▪ Works with Strategy and planning to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics. ▪ Leads and manages the team ▪ Builds and maintains senior-level client relationships. ▪ Provides team with direction and input to meet business and project goals. ▪ Mining new business opportunities. ▪ Responsible for the development of direct reports. ▪ Maintains leading-edge knowledge of client’s businesses and industries. ▪ Recognizes and seizes opportunities to contribute to the agency's new business. ▪ Regularly informs Group Director Client Engagement on the status of the business, including escalation as needed. ▪ Able to present, sell, and (if needed) defend/restate the agency proposals (client expectation request and what we have done is correct). ▪ Takes responsibility for co-developing the project brief: does not take a brief at face value but checks that it is aligned with the client's objectives, regulations, standards, and approval history. ▪ Is a team leader: manages and grows the account manager and account executive (skills, motivation), delegates the tasks appropriately, and assigns priorities. ▪ Has a good relationship with all departments in the agency and involves different disciplines at the right time. ▪ Works for the Agency: ensures agency profitability on the assigned business by considering the financial viability of projects and the overall business (includes the ability to communicate the use of resources to clients and internal financial reporting). ▪ Understands how to work with client suppliers and maintain agency supremacy. Education and Experience: ▪ Scientific Degree completed with Marketing/Economics specialization. ▪ 6+ years' experience in the industry. ▪ Proven experience in a leadership role. Skills: ▪ Fluent in English. ▪ Proficiency in MS Office Tools, especially Excel and PowerPoint. Knowledge of CRM tools is considered a plus. ▪ Familiarity with e-commerce and online advertising. ▪ Ability to create creative briefs, deliver clear and persuasive briefs to creative teams, and remain an active collaborator throughout the creative development process. ▪ Understanding paid search campaigns, key online campaigns, and emerging media. ▪ Excellent presentation skills and presentation development. ▪ Excellent organizational skills. ▪ Very comfortable working in an integrated agency environment #LI-Hybrid