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Customer Success Consultant \n Bath or Leeds | Hybrid Working \n 35k + 4k Car Allowance + Excellent Benefits \n \n The Opportunity \n \n Do you have experience working in a law firm and love building relationships? \n \n This is a fantastic opportunity to join an established software business supporting law firms across the UK. \n \n As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure they're getting maximum value from their software. \n \n This is a highly varied role combining customer success, training, business analysis and commercial account development. You'll act as a trusted advisor to your clients whilst also feeding valuable insights back into the wider business to help shape products and improve the customer experience. \n \n If you're a proactive, relationship-focused professional who enjoys solving problems and working with customers to achieve their goals, this could be a great next step. \n \n The Company \n \n Our client is a well-established provider of specialist business management software, helping professional services organisations streamline their operations and work more effectively. \n With decades of experience in their sector, they've built a strong reputation for combining market-leading technology with outstanding customer support. \n \n Their software is trusted by organisations across the UK, and their Client Success team plays a vital role in ensuring customers successfully adopt the platform and continue to see long-term value from their investment. \n \n What You'll Be Doing \n \n\n • Managing a portfolio of clients and acting as a key point of contact throughout their customer journey\n, • Developing a deep understanding of each client's business, structure, processes and objectives\n, • Conducting detailed analysis of client requirements and identifying how the software can support their goals\n, • Proactively checking in with customers through remote meetings, training plans and regular engagement\n, • Delivering training and helping clients build the confidence to get the most from the software\n, • Identifying opportunities for clients to access additional products and services that support their needs\n, • Building strong, trusted relationships with key stakeholders\n, • Gathering and communicating client feedback to internal teams\n, • Acting as the Voice of the Customer across Product, Sales and Marketing\n, • Helping identify opportunities to improve the user experience, product functionality and client engagement\n, • Explaining complex software solutions and workarounds in a clear and concise way\n, • Managing multiple client relationships and priorities in a fast-paced environment\n, • Travelling to client sites to deliver onsite training when required\n\n \n What You'll Need To Apply \n \n\n • Previous experience working in a law firm, in any role, for 1+ years\n, • Strong relationship-building and stakeholder management skills\n, • Excellent written and verbal communication skills\n, • The ability to explain complex concepts in a simple and engaging way\n, • Strong analytical and problem-solving abilities\n, • Confidence delivering training sessions, both remotely and onsite\n, • Strong knowledge of Microsoft Word, Excel and Outlook\n, • The ability to quickly learn and understand complex software systems\n, • A full UK driving licence and access to a car\n, • Willingness to travel when required\n\n \n What's In It For You \n \n\n • Competitive basic salary\n, • Hybrid workin\n, • 25 days holiday + bank holidays\n, • 8% employer pension contribution\n, • Private health insurance, including optical and dental cover\n, • Life insurance\n, • Employee Assistance Programme\n, • Perkbox membership\n, • Free light lunch and snacks when in the office\n, • The opportunity to develop experience across Customer Success, training, business analysis and commercial account development\n, • Join an experienced and supportive Client Success team\n, • Work for a well-established technology business with a strong reputation in its market\n\n \n What Next? \n \n Hit apply or contact Geo directly for a confidential chat!

HYBRID - Bath, UK Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business‑needs‑driven approach, deep industry knowledge, cutting‑edge technologies, and a multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia. With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment. If that’s not enough, here are other perks: • Hiring location: UK (London), • You are welcome to work fully remotely., • Internal job title: VP, Wealth and Insurance Solutions – EMEA, • Full‑time permanent role, • Benefits day 1: Private medical insurance, life insurance, pension matched contribution, etc., • Flexible hours, • Number of hours per week: 37.5, • Educational support (LinkedIn Learning, LOMA courses and Equisoft University) The VP, Wealth and Insurance Solutions – EMEA reports to the CSO (Chief Sales Officer). The incumbent is Equisoft’s Insurance engine in the region. This is a consultative enterprise sales role with a pure hunter mandate: you identify, pursue, and close net‑new annual recurring revenue with life and annuity carriers across the UK, Benelux, Scandinavia, and emerging markets in the Middle East and Africa (particularly South Africa where Equisoft has established customers and a local support team). You are an individual contributor with a direct quota focused on new ARR each year. You own the deal from first contact to close and run your own account strategies. You coordinate Equisoft’s pre‑sales, inside sales and the UK regional team in your sales pursuits – but the customer relationship, the deal strategy and the close are yours. You will be supported by the Chief Sales Officer and a Deal Governance committee. The ideal candidate brings the credibility of someone who has sold into life and annuity carriers at the C‑suite level, a genuine personal network in the EMEA insurance technology market, and consultative depth to articulate the business and IT transformation case for core systems modernisation. You understand how a carrier’s CIO, CTO, Chief Actuary and Chief Transformation Officer think – and you can speak each of their languages to demonstrate the value Equisoft can bring to their organization. You will work closely with Equisoft’s primary alliance partner Oracle and leverage new partners, develop channel relationships to generate joint pipeline and co‑sell into carrier accounts. You bring experience working with system integrators and strategic partners as deal accelerators, not just for implementation but as pipeline sources and deal influencers. • Proactively build, qualify and manage a pipeline of net‑new life and annuity carrier opportunities across the EMEA region., • Deploy structured strategies for securing new insurance carrier accounts – combining personal network outreach, alliance channel activation, supported by targeted event marketing and inside sales., • Leverage Equisoft’s Oracle partner relationships to source introductions, co‑sell referrals and joint pipeline across the territory., • Represent Equisoft at EMEA insurance industry events, carrier forums, analyst briefings and technology conferences to build brand awareness and generate qualified opportunities., • Identify, engage and cultivate relationships with system integrators, consultancies and advisory firms operating in the EMEA L&A market as additional pipeline channels., • Lead the complete enterprise sales cycle from prospecting through commercial close: initial contact, discovery, solution positioning, business case development, proposal, negotiation and contract execution., • Build carrier‑specific value propositions grounded in client business outcomes – connecting Equisoft’s capabilities to the transformation objectives of the CIO, CTO, Chief Actuary and Chief Transformation Officer., • Navigate and coordinate multi‑stakeholder buying committees within large carrier organisations – building relationships at all levels from operational champions to board‑level sponsors., • Lead and optimise responses to RFP/RFI processes with commercial rigor, carrier‑specific relevance and clear differentiation versus competitors while being supported by the pre‑sales team., • Coordinate internal resources – pre‑sales solution engineering, professional services, product, legal and executive sponsors – to build compelling, deliverable, and commercially sound proposals., • Manage proof‑of‑concept engagements with Equisoft’s pre‑sales team, maintaining deal momentum and progressing toward technical and commercial close., • Negotiate commercial terms, pricing structures and contractual frameworks in partnership with Equisoft’s legal and finance teams, supported by the Chief Sales Officer., • Schedule, arrange and participate in technical and functional presentations to insurance carrier prospects alongside Equisoft’s solution consulting and engineering team., • Build and maintain active local working relationships with the Oracle Prime and co‑prime partner representatives across the EMEA region – attending partner events, maintaining regular cadence and tracking joint pipeline., • Co‑develop joint go‑to‑market activities, co‑selling motions and partner‑influenced deal strategies with Oracle and other alliance partners within the EMEA region., • Identify and develop relationships with regional system integrators and consultancies that can accelerate carrier modernisation deals and provide pipeline referrals., • Serve as Equisoft’s primary relationship holder with regional alliance and SI contacts, supported by the EMEA region head and the Chief Sales Officer., • Maintain strong relationships with insurance carrier accounts post‑close, working alongside Equisoft’s account manager team in EMEA to help ensure customer success and successful project delivery from the professional services teams., • Transition the customer relationship over to the account management team post‑sale and support the account manager as they seek to identify expansion ARR opportunities within the account – new modules, additional lines or subsidiary accounts., • Maintain accurate, current and complete records of all pipeline activity, account interactions and deal progression in HubSpot CRM – pipeline accuracy is a condition of plan participation., • Maintain deep, current awareness of the EMEA competitive landscape – providing structured competitive intelligence to product and marketing., • Analyse market trends, regulatory developments (Solvency II, IFRS 17, local market dynamics) and carrier strategic priorities to identify new opportunity areas., • Present regular pipeline and activity reports to the CSO; contribute regional market perspective to Equisoft’s global EMEA expansion planning., • Support analyst and advisor briefings as Equisoft’s EMEA market presence grows., • Participate in weekly team stand‑up meetings outlining the coming week’s activities., • Participate in bi‑weekly sales team forecast calls with particular emphasis on the committed and upside deals for the current fiscal year., • Bachelor’s degree or equivalent combination of education and enterprise sales experience., • +10 years of enterprise software (SaaS) sales experience in a hunter/new logo capacity., • Ideally proven, verifiable track record selling digital and core life and annuity insurance technology., • Deep understanding of L&A product lines, carrier operating models, actuarial and regulatory frameworks (Solvency II, IFRS 17) and technology modernisation priorities specific to EMEA markets., • Established personal network (a real rolodex) within life and annuity carrier C‑suites across the UK and at least one other EMEA market – CIO, CTO, Chief Actuary, Chief Transformation Officer, CFO., • Demonstrated experience selling alongside or through Oracle, Guidewire or major SI partners (Capgemini, Deloitte, Accenture, TCS, etc.) in an EMEA context., • Proven ability to close complex, multi‑stakeholder enterprise deals with 12‑24+ month sales cycles and contract values of $1M+ ARR., • Experience working with or at life and annuity insurers, or in a consulting role serving L&A carriers., • Ability to travel to events or client’s locations all over the EMEA region., • Multi‑lingual capability – English required; Dutch, French, German, Swedish, Norwegian or Danish a significant competitive advantage for this role and its territory., • Exceptional consultative selling skills – you sell business outcomes and transformation value, not product features., • Strong value‑selling ability: you can connect a carrier’s strategic transformation objectives to Equisoft’s solutions and build a compelling business case at executive level., • Executive presence and credibility – polished, precise and authoritative in C‑suite and board‑level conversations at major carrier organisations., • Highly proactive, persistent hunter mindset – you build your own pipeline, you do not wait for marketing leads, and you are comfortable navigating complex organisational barriers within large insurers., • Strong analytical skills: ability to evaluate market trends, identify new opportunity areas and build data‑informed account strategies., • Proficiency with HubSpot CRM or equivalent enterprise CRM – forecast accuracy and pipeline discipline are expected., • Ability to work autonomously and effectively in a scaling, entrepreneurial environment where you will be shaping the playbook, not inheriting one. Equisoft is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. #J-18808-Ljbffr

Service Advisor Franchised Motor Dealership - Yeovil This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits: • Competitive Uncapped Bonus Scheme, • 30 days annual leave (including Bank Holidays), • Additional day off for your birthday, • Contributory Pension Scheme, • Life Assurance, • Employee Assistance Program - 24/7 helpline and mental health support, • Ongoing training and development - brand-specific and in-house programs, • Clear opportunities for career growth within a company that values your development. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: • We're experts in advertising so you won't worry about finding customers, • Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor, • You can focus on outstanding Service, ensuring your customers buy, and come back time and again, • Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: • All the professional and practical Training you'll ever need as you start and develop your business., • Comprehensive Sales Toolkit including complete Product samples, Tablet and software, • Full Installation Toolkit, including all measuring equipment, and tools (including power tools), • A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off with investment packages available from £1995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ

Customer Complaints Officer Weston-Super-Mare (Hybrid Working Available) £33,163 per annum 37 hours per week, Monday to Friday Fixed-Term Contract until February 2027 We're looking for an experienced Customer Complaints Officer to join a housing organisation. You will investigate complaints, work with colleagues to resolve issues, identify improvements, and ensure a high standard of customer service throughout the complaints process. Key Requirements of the Customer Complaints Officer: • Experience handling customer complaints., • Background in a customer service environment., • Strong communication, investigation, and problem-solving skills., • Ability to work collaboratively and manage challenging situations professionally. The successful Customer Complaints Officer will have: • Housing sector knowledge (desirable), • Reporting and performance monitoring experience., • Experience using scheduling or booking systems. Please contact Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. JBRP1_UKTJ

Sales Admin, Admin, Office Administration, Customer Service Advisor, Operations admin, Receptionist, Back-office, Sales, Yeovil, Wincanton, Shepton Mallett, Glastonbury, Shaftsbury, Internal Sales Administrator. This is an office based position involving a mixture of administrative tasks to support

Sales ExecutiveUK RemoteSalary - Up to £40,000 Bright Purple is recruiting a 360 Sales Executive for a fast-growing SaaS company that's changing how organisations manage staff training and compliance. Their platform brings everything into one place course libraries, custom content creation, compliance sign-off, and progress reporting so employers can stop chasing paperwork and start proving their teams are trained, certified, and audit-ready. Customers span hospitality, charities, law firms, tour operators and attractions, and manufacturing sectors where distributed teams, high staff turnover, and regulatory pressure make consistent training genuinely hard to deliver. This is a business selling a product that solves a real, felt problem, and a role where you'll own the full sales cycle from first conversation to signed deal and beyond. What You'll Do • Run the complete 360 sales cycle: prospecting and outbound outreach, qualifying inbound leads, running product demos, negotiating, and closing new business., • Build and manage your own pipeline across target sectors, balancing new logo acquisition with expansion revenue from existing accounts., • Understand each prospect's staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform., • Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities., • Feed market and customer insight back into product and marketing to keep messaging sharp and relevant. What We're Looking For • Proven 360 sales experience (roughly 2 to 4 years), ideally in SaaS or a subscription-based product, with a track record of hitting or exceeding targets across the full sales cycle., • Direct experience in staff engagement, employee experience, HR tech, or L&D either from a previous sales role selling into this space, or from a background working in staff engagement/HR functions yourself., • Confidence running consultative demos and handling objections from a range of buyers, from HR managers to operations directors and business owners., • Strong written and verbal communication skills, and genuine comfort working autonomously in a remote-first role., • A curious, consultative sales style more "trusted advisor" than "hard closer." Bright Purple is proud to be an equal opportunities employer. We partner with clients who share our commitment to diversity and inclusion across the industry. JBRP1_UKTJ

Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton.If you have exceptional communication and customer care skills you will excel in our business.We need a Senior Aftersales Customer Relationship Manager to take ownership of the Aftersales customer journey and deve

Customer Success ConsultantBath or Leeds | Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm and love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, youll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure theyre getting maximum value from their software. This is a highly varied role combining customer success, training, business analysis and commercial account development. Youll act as a trusted advisor to your clients whilst also feeding valuable insights back into the wider business to help shape products and improve the customer experience. If youre a proactive, relationship-focused professional who enjoys solving problems and working with customers to achieve their goals, this could be a great next step. The Company Our client is a well-established provider of specialist business management software, helping professional services organisations streamline their operations and work more effectively.With decades of experience in their sector, theyve built a strong reputation for combining market-leading technology with outstanding customer support. Their software is trusted by organisations across the UK, and their Client Success team plays a vital role in ensuring customers successfully adopt the platform and continue to see long-term value from their investment. What Youll Be Doing Managing a portfolio of clients and acting as a key point of contact throughout their customer journeyDeveloping a deep understanding of each clients business, structure, processes and objectivesConducting detailed analysis of client requirements and identifying how the software can support their goalsProactively checking in with customers through remote meetings, training plans and regular engagementDelivering training and helping clients build the confidence to get the most from the softwareIdentifying opportunities for clients to access additional products and services that support their needsBuilding strong, trusted relationships with key stakeholdersGathering and communicating client feedback to internal teamsActing as the Voice of the Customer across Product, Sales and MarketingHelping identify opportunities to improve the user experience, product functionality and client engagementExplaining complex software solutions and workarounds in a clear and concise wayManaging multiple client relationships and priorities in a fast-paced environmentTravelling to client sites to deliver onsite training when required What Youll Need To Apply Previous experience working in a law firm, in any role, for 1+ yearsStrong relationship-building and stakeholder management skillsExcellent written and verbal communication skillsThe ability to explain complex concepts in a simple and engaging wayStrong analytical and problem-solving abilitiesConfidence delivering training sessions, both remotely and onsiteStrong knowledge of Microsoft Word, Excel and OutlookThe ability to quickly learn and understand complex software systemsA full UK driving licence and access to a carWillingness to travel when required Whats In It For You Competitive basic salaryHybrid workin25 days holiday + bank holidays8% employer pension contributionPrivate health insurance, including optical and dental coverLife insuranceEmployee Assistance ProgrammePerkbox membershipFree light lunch and snacks when in the officeThe opportunity to develop experience across Customer Success, training, business analysis and commercial account developmentJoin an experienced and supportive Client Success teamWork for a well-established technology business with a strong reputation in its market What Next? Hit apply or contact Geo directly for a confidential chat!

Truespeed is seeking a Customer Service Advisor in Bath for a temporary, full-time role.You will handle customer enquiries mainly via email and live chat, ensuring clear, helpful and professional communication.You’ll own issues from start to finish, building strong relationships with customers.The

B Corp™ is seeking a Customer Success Consultant to manage a portfolio of law-firm clients across the UK, ensuring they gain maximum value from our software.You will train clients, analyze their needs, and act as a trusted advisor to shape product and service delivery.Join a well-established softw

Join Us at Truespeed – Building Better Connections for Rural Communities.Hours: Full-time, Temporary, Monday to Friday.Hybrid Working: Three days per week in our Bath office and two days working from home.At Truespeed, we're building more than just a network – we're helping communities gain acce

Truespeed is recruiting two temporary Customer Service Advisors in Bath to be the voice of the business across phone, email, and live chat. The role focuses on delivering a positive, solution-focused customer experience and supporting appointment scheduling and information sharing. As part of a hybr

This role ensures workshop efficiency, profitability, compliance, and exceptional customer experience while supporting the Aftersales Manager in strategic objectives and taking on the full responsibilities of the service and parts departments in the Aftersales Manager absence. Service Advisor, Works

Trek Bicycle is seeking a Service Lead to be the primary service advisor in our Bath shop, blending service and sales while guiding the team to deliver Trek’s renowned hospitality. You’ll engage with customers, lead the service staff, and drive KPI performance to guarantee top customer experienc

COS in Bath is seeking a friendly Sales Advisor to greet customers and showcase the brand.You will assist on the shop floor, at the cash desk and with stock replenishment, helping to deliver a welcoming shopping experience.No formal experience required; however, customer service skills, enthusiasm f

H&M Group in Bath seeks a friendly Sales Advisor for a part-time role (12 hours per week).You will greet customers, provide high-level service, assist at the cash desk, and help with fitting rooms and store presentation.You will process deliveries, replenish stock, and merchandise the latest garment

Keep customer records and internal systems up to date, while sharing knowledge and best practice with colleagues.

The Protection Advisor will provide protection advice, review customer needs, recommend products, and complete applications.

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: £12.74-£13.46 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday offKey Responsibilities of a Customer Service Advisor: Responding to customer enquiries through telephone, email, live chat and social media Providing accurate information about products, orders and installations Taking ownership of customer enquiries through to resolution Handling complaints professionally and working towards first-contact resolution Contacting customers to arrange installations, explain the process and answer questions Listening carefully to customers and identifying the most appropriate solution Communicating complex information in a clear and accessible way Contributing ideas to improve processes across the team and wider business Sharing useful information with colleagues and updating internal knowledge systems Maintaining a professional, empathetic and positive approach throughout every interactionKey Skills and Experience of a Customer Service Advisor: Previous B2C customer service experience gained within a contact centre, retail or another customer-focused environment Experience handling complaints and taking ownership through to resolution Confident and professional verbal and written communication skills Strong listening and questioning skills Ability to simplify complex information and explain it clearly Empathetic approach and the ability to communicate with customers from a wide range of backgrounds Good problem-solving skills and a proactive attitude Working knowledge of Microsoft Office Positive, can-do approach with a willingness to learn and developIf you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)

PARTS SUPERVISOR Location: Bath Salary: Up to £32,000 Basic | £35,000 OTE Job Type: Full-Time, Permanent Hours: Monday to Friday + 1 in 2 Saturday Mornings Looking to take the next step in your Parts career? This is a great opportunity for an experienced Parts Advisor, Senior Parts Advisor or Parts Supervisor to step into a supervisory role within a busy automotive dealership in Bath. You'll play a key role in keeping the Parts Department running smoothly, managing stock, supporting colleagues and working closely with the Sales and Service teams. If you've got strong parts experience and are ready for more responsibility, this could be the next move. WHAT'S IN IT FOR YOU? ·Up to £32,000 basic salary ·£35,000 OTE ·30 days holiday including Bank Holidays ·Additional holiday entitlement with length of service ·Discounts on MOTs, servicing and parts ·Up to £1,000 employee referral scheme ·Full training and ongoing development ·Genuine career progression opportunities THE ROLE As a Parts Supervisor, you'll support the day-to-day running of the Parts Department while helping to maximise efficiency, profitability and customer service. Your responsibilities will include: ·Managing and maintaining Parts stock levels ·Ensuring the Parts Department and stock areas are organised and efficient ·Supporting the profitability and performance of the department ·Monitoring and working towards KPIs and budgets ·Working closely with the Service and Sales teams ·Acting as a key point of contact for customers, colleagues and suppliers ·Handling parts-related enquiries efficiently and professionally ·Supporting and motivating the wider Parts team ABOUT YOU We're looking for someone with: ·Previous experience within an Automotive Parts Department ·Experience as a Parts Advisor, Senior Parts Advisor or similar ·Supervisory or leadership experience would be highly beneficial ·Experience managing KPIs, performance and budgets ·Strong customer service and communication skills ·A confident telephone manner ·Good IT and organisational skills ·The ability to work independently and as part of a team ·A proactive, people-focused approach APPLY TODAY If you're an experienced Parts Advisor or Senior Parts Advisor looking to step up into a supervisory position, or an established Parts Supervisor looking for your next challenge, we'd love to hear from you. For more information or to apply for the Parts Supervisor vacancy, please contact Kieran at Auto Skills UK quoting 54581

Customer Success Consultant - Legal (Our client is looking for someone who has at least 1 year working in any role within a law firm) Bath or Leeds | Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm and love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure they're getting maximum value from their software. This is a highly varied role combining customer success, training, business analysis and commercial account development. You'll act as a trusted advisor to your clients whilst also feeding valuable insights back into the wider business to help shape products and improve the customer experience. If you're a proactive, relationship-focused professional who enjoys solving problems and working with customers to achieve their goals, this could be a great next step. The Company Our client is a well-established provider of specialist business management software, helping professional services organisations streamline their operations and work more effectively. With decades of experience in their sector, they've built a strong reputation for combining market-leading technology with outstanding customer support. Their software is trusted by organisations across the UK, and their Client Success team plays a vital role in ensuring customers successfully adopt the platform and continue to see long-term value from their investment. What You'll Be Doing Managing a portfolio of clients and acting as a key point of contact throughout their customer journey Developing a deep understanding of each client's business, structure, processes and objectives Conducting detailed analysis of client requirements and identifying how the software can support their goals Proactively checking in with customers through remote meetings, training plans and regular engagement Delivering training and helping clients build the confidence to get the most from the software Identifying opportunities for clients to access additional products and services that support their needs Building strong, trusted relationships with key stakeholders Gathering and communicating client feedback to internal teams Acting as the Voice of the Customer across Product, Sales and Marketing Helping identify opportunities to improve the user experience, product functionality and client engagement Explaining complex software solutions and workarounds in a clear and concise way Managing multiple client relationships and priorities in a fast-paced environment Travelling to client sites to deliver onsite training when required What You'll Need To Apply • Previous experience working in a law firm, in any role, for 1+ years, • Strong relationship-building and stakeholder management skills, • Excellent written and verbal communication skills, • The ability to explain complex concepts in a simple and engaging way, • Strong analytical and problem-solving abilities, • Confidence delivering training sessions, both remotely and onsite, • Strong knowledge of Microsoft Word, Excel and Outlook, • The ability to quickly learn and understand complex software systems, • A full UK driving licence and access to a car, • Willingness to travel when required What's In It For You • Competitive basic salary, • Hybrid workin, • 25 days holiday + bank holidays, • 8% employer pension contribution, • Private health insurance, including optical and dental cover, • Life insurance, • Employee Assistance Programme, • Perkbox membership, • Free light lunch and snacks when in the office, • The opportunity to develop experience across Customer Success, training, business analysis and commercial account development, • Join an experienced and supportive Client Success team, • Work for a well-established technology business with a strong reputation in its market What Next? Hit apply or contact Geo directly for a confidential chat

Spot themes in complaints and customer feedback, sharing insight that helps improve processes, service and the customer experience. What you’ll doYour key accountabilities will include:• Take ownership of complex and escalated customer complaints through to resolution, keeping customers informed

The Role On behalf of our client, we are seeking a Customer Experience Advisor (Complaints Handler) on a temporary basis to cover holiday periods for 36 months. The role involves managing a caseload of complaints from customers and business partners, ensuring matters are handled in line with regul

Customer Experience Advisor | S1 | Retail Banking | Crawley. A real desire to go above-and-beyond for customers (Preferred). We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. Develop customer champions and advocacy relationships, sourcing referrals and connecting customers to the broader Planview community. Who are you? A commercially minded, execu

Customer Experience Advisor | S1 | Retail Banking | Thurso. For our customers, you'll be more than just the friendly face and voice of Santander. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or pr

Customer Experience Advisor | S1 | Retail Banking | Kendal SG & Penrith Branches. For our customers, you'll be more than just the friendly face and voice of Santander. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with the

Yorkshire Housing is seeking a Customer Experience Advisor to join our contact centre, delivering outstanding service both over the phone and by email. You will handle inquiries across tenancy management, repairs, income questions, and more, using our CRM to keep records up to date while guiding cus

Customer Experience Advisor | S1 | Retail Banking | Lurgan. Developing your knowledge of services and products to help our customers. Identifying new ways to improve the customer experience.

B&Q Trowbridge is seeking a Checkouts Customer Advisor on a part-time, 20-hour per week basis on a 3-month fixed term contract. You will join a team committed to helping customers with practical ideas, guidance and the products needed to improve their homes, delivering friendly, efficient service at

Customer Experience Advisor | S1 | Retail Banking | Grimsby. Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required). The ability to communicate effectively with customers to truly understand their needs (Required).

A leading financial institution in Derry/Londonderry is looking for a customer-focused individual to join their branch team. The ideal candidate should have experience in customer service and a passion for achieving sales objectives. Responsibilities include providing efficient help to customers, pr

Customer Experience Advisor | S1 | Retail Banking | Beverley. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. We want our people to thrive - at work and at home - while de

We are looking for a temporary Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. Responding to a h

Sales Advisor for our York store. You will welcome customers, share product knowledge, and guide buying decisions with confident, friendly service. You’ll demonstrate products, discuss offers, and help customers find the perfect item for their cooking needs.

We are looking for a part time, temporary Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. Provid

Claims & Customer Service Advisor. Claims & Customer Service Advisor. The chance to make a real impact on customer outcomes through ownership and accountability.

Are you passionate about delivering exceptional customer experiences, ensuring every interaction leaves a positive impression? We’re looking for proactive and commercially minded Customer Support Advisors to join our Customer Experience Team. Delivering a confident, empathetic service in every cus

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. Experience of delivering great customer service, ideally in a retail sales environment. A proactive approach to helping customers and understanding

Arco: Experts In Safety in the UK is hiring a Customer Support Advisor on a 12-month Fixed Term Contract. The role is hybrid, Monday to Friday, combining office and home-based work to deliver outstanding customer experiences. You will handle customer queries via phone and CRM (SAP C4C), resolve issu

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Advisor. Assisting the Customer Experience Manager in providing support, coaching and development for all Customer Experience Advisors. Working to KPI’s to ensure all customer service enquiries are resp

The role involves handling customer queries and managing Service/MOT bookings while ensuring excellent communication with customers. Motus Commercials is seeking a Service Advisor in Avonmouth, UK. We require high-level customer service skills and IT literacy.

Carr's Billington Agriculture seeks an energetic Agricultural & Rural Sales Advisor to join our Penicuik Country Store team. You will support daily store operations, promote products, and provide friendly, knowledgeable customer service to rural communities.

Toyota Material Handling Europe is seeking a part-time, temporary Customer Support Advisor to join our Warrington team to provide high quality administration support to customers.

A proactive approach to helping customers and understanding their needs. Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working,

As our Temporary Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers at this special time of year. Are you passionate about beauty, wellness and a natural at building rapport with customers. This is a great time to work with our fun

Join us as a Customer Advisor and you’ll be a big part of this. Join our team, and you’ll become an expert advisor. The person who gets to know every customer and their home improvement projects.