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This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely cus

We are seeking a dynamic Lead Analyst for the Commercial & Analytics - International team to play a pivotal role in enhancing customer experience and operational productivity through data-driven insights. Leverage analytics to understand customer expectations and experiences, enabling the team to ta

The Customer Demand Analyst delivers accurate forecasting, strong customer service, and clear communication with customer supply chain teams, ensuring product availability and effective demand management in a food manufacturing environment. Prepare weekly and monthly reports on service levels, forec

A fast-growing, family-led healthcare retail group with 550+ practices across the UK & Ireland is seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners. Sitting within the CRM function, this role is all about using data to drive smarter customer

As our Customer Insights Analyst, you will be the brain behind the machine, ensuring that every strategic decision we make is backed by rigorous data and a deep understanding of our customers. Dive deep into our data warehouse; you’ll create new customer attributes, dimensions, and metrics, moving

If you are a Data Analyst looking to deepen your client-facing experience and work on meaningful analytics projects, apply now to find out more. You will sit between data, insight, and decision-making, helping organisations better understand their customers through thoughtful, high-quality analysis.

We're a varied team of experienced tech, customer experience, marketing, legal and banking professionals and we're looking for highly motivated and inquisitive people who want to understand customer behaviour and how to deliver the best customer experience. As a Senior Quality Assurance Analyst, the

Business Analyst, Digital Analyst, or similar role. Curiosity and empathy for the customer journey and digital experience. What will you be doing as a Digital Business Analyst?.

We are looking for a Customer Marketing Analyst to join Experian's Customer Marketing team and build your career in data-driven marketing. Working as part of a collaborative team and reporting to one of our Performance Managers, you'll develop your analytical driven skills while gaining exposure to

Customer Operations (Customer Service, Card Operations, Payment Operations, Vulnerable Customers, Financial Wellbeing, Lending and Complaints). We're a varied team of experienced tech, customer experience, marketing, legal and banking professionals and we're looking for highly motivated and inquisit

Solve system and user issues while advising customers on functionality. Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

A leading retail company in Greater London is seeking a Digital Business Analyst to enhance their ecommerce platforms.

Business Analyst, Digital Analyst, or similar role. Curiosity and empathy for the customer journey and digital experience. We are now looking for a Digital Business Analyst to join our Technology team.

Solve system and user issues while advising customers on functionality. Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

You’ll be a key member of our Customer Analytics team, using rich data from both digital and physical touchpoints to shape how we engage, retain and reward our customers. You’ll work closely with CRM, Marketing and Customer teams, helping to deliver more personalised and profitable customer expe

A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by

We are looking for a Senior Customer Services Analyst to build out our Customer Services capability. A passion for customer success and building strong, long‑lasting customer relationships. We’re investing in our Customer Services capability, both by building out the team and implementing the to

A leading data insights firm in Greater London is seeking a skilled Data Analyst to produce actionable analysis for clients. The role involves delivering insightful recommendations based on customer data and building strong client relationships.

Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. Youll shape what AI-augmented customer analytics looks like here. Analyse customer behaviour across the full lifecycle to uncover drivers of.

As a Product Analyst – Customer Experience, you will operate at the intersection of product and engineering, taking ownership of customer-facing features from concept through to delivery. Design and improve end‑to‑end customer journeys, focusing on usability, performance, and scalability. Iden

River Island seeks a Customer Analyst in London to provide data-driven insights on customer behavior across digital and retail channels. This role involves analyzing customer data, improving CRM campaign effectiveness, and developing performance dashboards.

Join the team as a Customer Service & Operations Analyst and contribute to delivering positive outcomes for customers and colleagues. Contribute to initiatives aimed at improving customer service, procedures, and operational processes. Use analytical thinking to help drive better business and custom

Solve system and user issues while advising customers on functionality. Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

This is an exciting opportunity to join us as a Customer Care Optimisation Analyst as we continue our mission to empower women through fitness and beyond. Administer, support, troubleshoot and train contact centre technologies including but not limited to customer relationship management, telephony,

A leading logistics company is looking for a Product Analyst – Customer Experience to enhance customer-facing features. Key responsibilities include managing the product backlog, collaborating with engineering teams, and improving customer journeys through data and prototyping.

Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. With a deep knowledge of our clients’ custome

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. A customer‑obsessed mindset, with the ability to interpret trends

We are looking for a data-driven and commercially minded Customer Analyst to join the Marketing and Customer Measurement team at River Island. This role will support the analysis of customer behaviour across our digital and retail channels, helping the business understand how customers shop, engage

Champion a customer first mindset, improving trust and confidence in customer data as a strategic asset. Strong commercial experience in customer analytics or customer insight leadership roles. Translate complex analysis into clear, actionable insight that drives commercial and customer outcomes.

Daily/weekly connect with the Customer to understand the customer ask clearly.

Customer Service Experience – at least 1 year in a customer-facing or support role. Handle incoming customer contact through our support channels, ensuring all interactions meet agreed Service Level standards. Deliver first-contact resolutions whenever possible to minimise customer downtime.

Aiviq, a fintech company in Greater London, is seeking a Senior Customer Services Analyst to enhance their Customer Services capability. Your role will include chairing meetings with investment manager customers, troubleshooting system issues, and building data connectors. The ideal candidate should

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies.

Our client is a disruptor in the online beauty space – a hugely recognised and innovative brand! Due to their continued growth and success, they are now looking for an experienced Customer Insight Analyst to join their London team. Engage in analysis regarding customer segmentation.

A leading creative insight company in London is seeking an experienced Data Analyst to deliver insightful, actionable analysis for clients.

This is an exciting opportunity to join us as a Customer Care Optimisation Analyst as we continue our mission to empower women through fitness and beyond. Partner with leadership to identify contact center operational efficiencies and improvements with a focus on customer centricity. Administer, sup

We are seeking an experienced Change Business Analyst to support a major transformation initiative. Map end‑to‑end processes, identify control points, and ensure readiness for regulatory, customer, or operational impacts. Strong experience as a Business Analyst supporting change or transformatio

A key advocate for the EMEA customer, this role is responsible for designing, executing and communicating high‑quality customer research that informs brand, marketing, merchandising, and strategic decisions across both the Abercrombie & Fitch and Hollister brands. At Abercrombie & Fitch, the EMEA

A customer service optimization company is looking for a Customer Care Optimisation Analyst to enhance operational efficiencies in a remote capacity. The role demands a proactive, customer-obsessed individual ready to learn and adapt in a fast-paced environment.

You will advise customers, configure the platform, and work collaboratively to analyze needs.

This role focuses on analyzing customer service data to enhance customer satisfaction and operational productivity. Angi is seeking a dynamic Lead Analyst for the Commercial & Analytics - International team. Candidates should have over 8 years of experience in data analytics, specifically in custome

As a Customer Insight Analyst, you will lead research and insight programmes that help shape how NHS Property Services delivers for its customers. Collaborate with Product, Marketing, Delivery and Customer teams to translate insights into action and contribute to the annual customer insights report.

Boston Consulting Group (BCG) is seeking a Senior Analyst for its Vantage team in London. The role involves providing industry expertise in Customer Service and Contact Centers, and contributing to commercialization efforts.

We’re working with a data‑driven insurance business to hire a Marketing Analyst – App, Digital & Customer. Marketing Analyst – App, Digital & Customer. Delivering customer and commercial insight through cohort and segmentation analysis, identifying what drives high‑value customers.

We are looking for a data-driven and commercially minded Customer Analyst to join the Marketing and Customer Measurement team at River Island. This role is ideal for an analyst with strong curiosity about customer behaviour and a passion for turning complex data into meaningful insights that influen