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Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. We are working in exclusive partnership with an elderly care provider who is seeking to appoint a Regional Customer Relations Manager across the East Midlands. Reporting directly i

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

As our first UK-based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market-leading position in the UK. We are looking for a Customer Success Manager (CSM) to be part of our market-entry team in the UK. As a Customer Success Manager, you

They are now looking for a hands-on Customer Account Manager to own their biggest hospitality client and a portfolio of other key accounts. Be out and about: visiting sites, checking in with managers, walking kitchens, understanding what’s really going on. Work closely with warehouse, prep/product

Develop forward‑thinking, data‑driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers. As an Industry Manager, you will lead on one of the Retail team’s most sophisticated, and significant c

The effective management of a portfolio of accounts with a principle aim of customer retention. Develop Customer Account Plans to identify and review future risks and opportunities. Customer relationship management.

As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. We are looking for a Customer Success Manager (CSM) to join our Customer Success team. Experience in proactively growing customer relationships within an account while expanding their

A leading healthcare organization in the UK is seeking an energetic Customer Account Manager to enhance customer experiences.

The Customer Service Assistant Manager will be responsible for supporting the day-to-day leadership of the customer service function within a production and co-packing environment. Support the Customer Service Manager in leading, coaching, and developing the customer service team. Working closely wi

Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. The Business Development Manager (Media) will own the end‑to‑end media new business pipeline: proactively sourcing opportunities, qualifying and managing media RFPs, and partnering with

You will work alongside the General Manager to ensure smooth operations and exceptional customer service. A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams in a fast-paced outlet. This is an excellent opportunity for those passionate about customer experience and

Founding Customer Success Manager. Direct impact on the product roadmap by serving as the primary voice of the customer for a category-defining AI financial platform. Design and own the end-to-end customer success lifecycle including onboarding, engagement, and retention strategies from scratch.

As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust’s customer experience (CX) framework and consultancy support programme. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants acros

A leading telecommunications company in Greater London is seeking an Assistant Store Manager to lead a team focused on delivering exceptional customer experiences.

We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK team to fully manage our mid-market business customers. You will work to help refine and improve our customer success processes and playbooks to work at scale across hundreds of custome

A popular UK food retail company is seeking a Shop Manager in England. The successful candidate will lead a team, ensuring excellent customer service and maintaining high standards in the shop.

A cybersecurity firm in Greater London is seeking a Community Marketing Manager to lead the community strategy and customer marketing programs. The ideal candidate will have 3-5 years experience in B2B community or customer marketing and a proven track record of building effective advocacy programs.

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Customer Success Manager – Circle Plus – United Kingdom. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success s

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

Assistant Manager, CIB Customer Experience at Lloyds Banking Group.

Conduct Customer Business Reviews with high- and medium-tier accounts, translating customer data and process insights into clear business outcomes. You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvement

A leading home improvement retailer in South Yorkshire is seeking an experienced Assistant Manager to oversee store operations and deliver exceptional customer service. Manager Customer Experience • South Yorkshire, England, GB. You will inspire and lead your team while managing various tasks, fro

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

As the Manager of the Customer Account Management Team, you will lead and coach a team of Customer Account Managers (CAMs) responsible for driving renewals, upsells, and cross‑sell revenue across Redwood’s customer base. By aligning closely with Sales and Executive Leadership, you will ensure th

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Manage customer ren

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

A major retail brand is looking for a Software Engineering Manager to lead its engineering teams in developing and maintaining critical software systems.

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets: e. Plan and deliver enablement sessions for sellers, partners and customer success teams.

A recruitment agency is seeking a Customer Account Manager near Newton Abbot, UK. Successful candidates will have a customer-focused approach and experience in building B2B relationships.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above).

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. Own a portfolio of digital‑led customers using one‑to‑many engagement.

Customers, Customers, Customers. Collaborate with the Marketing team to identify and support customer advocacy opportunities, including case studies, testimonials, and customer-focused events. You will play a pivotal role in driving customer satisfaction, retention, and growth, while working closely

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience

Customer Account Manager – Labels. Account Manager within the labels or label printing industry. This is a hands-on, commercially focused role within a label manufacturing environment, ideal for someone with experience in label printing, customer service, or account management who enjoys seeing jo

A leading tech consultancy in the UK seeks an experienced Senior Product Manager to lead product development and enhance customer engagement. You will work closely with various teams to ensure products align with customer needs and business goals.

A leading tech company in London is seeking a Graduate Customer Success Manager to build strong relationships with clients. In this full-time role, you will drive customer satisfaction and retention by providing support and proactive engagement. The ideal candidate will have experience in account ma

A legal tech company in Greater London seeks a Customer Success Manager to co-own a growing portfolio of customers. This role involves nurturing customer relationships, driving renewals, and ensuring customer satisfaction. Ideal candidates will have 2-3 years of customer-facing experience and engage

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Share insights, risks, and recommendations with the Regional Manager, Customer Succe

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. They will collaborate closely with the acco

Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Are you a Customer Success Manager with a passion for the veterinary industry and software? IDEXX UK is hiring!. Develop and execute

Support customer discussions by preparing Joint business plan evaluations with a more for more mentality to improve the investment as well as modelling customer P&L’s. The UK & I has ambitious plans, Customer Finance act as a hardworking and honest business partner to help the business build robus

A leading software company based in the United Kingdom is seeking a Senior Product Success Manager.