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The Role As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Take ownership of customer issues and dr

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. This position involves managing customer relationships, ensuring optimal adoption, and providing strategic advice to clients. Ideal candidates have over 3 years of experience, exc

Network Manager / Customer Success / Relationship Manager / Account Manager / Client Engagement / Community Manager. Title: Customer Network Manager. They are looking to hire a Customer Network Manager.

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account‑level KPIs.

We are looking for a thoughtful, highly organised Operations & Customer Service Manager to take ownership of our customer experience and support the smooth running of day-to-day operations as we continue to grow. You take pride in delivering exceptional customer service. You communicate clearly and

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will

A leading consumer finance company in the United Kingdom is looking for a Customer Account Manager. In this role, you will engage with customers to establish their loan requirements and affordability, process loan agreements, and support them throughout the loan lifecycle. Ideal candidates are custo

The Customer Journey Manager will report directly to Senior Customer Experience Manager. Use customer journey mapping and CX insights to showcase how customers flow through services and surface customer barriers and pain-points. Designing, testing and implementing customer journey and experience met

As an Off-Trade Customer Marketing Manager, you will be responsible for developing and executing marketing strategies within our key customers that enhance the shopping experience and drive rate of sale, focusing on shopper insights and retail partnerships. You will be an integral member of the Cust

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

As a Customer Success Manager at Druid AI, you will own the post-sales relationship with our enterprise customers, ensuring they realize measurable business value from our AI Agent platform. Druid AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business

We are looking for an experienced, energetic and positive Customer Success Manager. HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. You will have experience in customer success in a

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Your work will ensure world‑class service delivery across multiple internal and subcontracted advice teams and customer channels, championin

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referra

A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documen

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless

Working closely with senior leadership, the CRC Team Manager will lead and develop a high-performing customer service team, ensuring consistent service standards, operational efficiency, and continuous improvement across all customer touchpoints. Mode Search are partnering with a global luxury retai

Customer Relationship Manager - Care Home.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. As a trusted partner, you will work closely with Account Managers and cross‑functi

Own customer communications such as newsletters and key customer updates, translating product changes into clear customer value. We’re looking for a Customer Marketing Manager who will be responsible for gathering and creating content that captures Evercam’s value through the lens of real custom

A dedicated pet care retailer in Ascot is seeking a Store Manager to deliver exceptional customer service and lead a skilled team. You will be responsible for maximizing sales, maintaining store presentation, and building lasting relationships with customers.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Reporting directly into the National Sales Manager, the role has been created to close the gap between enquiry generation and admissions conversion, supporting Home Managers to max

A leading private care provider is looking for a Customer Relationship Manager in Banstead to help drive occupancy through relationship-based selling.

Building and improving the ways we work with customers so it actually fits how they operate. Helping customers see real value faster, and continuing to reinforce that value over time. Building strong, trusted relationships with the right people at each customer: from exec sponsors to day-to-day oper

This is a total accountability Customer Success role where you will be involved in everything from onboarding, through to renewal, adoption and account growth. Customer Success Experience, managing mid-market or larger level accounts. A well-versed approach to high touch, customer management.

The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. Our clients based close to Portsmouth have an exciting opportunity for Senior

A community-focused retail cooperative in the United Kingdom is seeking a skilled Store Manager to lead store operations and enhance customer service. The ideal candidate will have strong leadership and communication skills, and be committed to developing a diverse and inclusive team culture within

Marketing Customer Engagement Manager. Working across multiple markets and platforms, the CRM Manager will drive end‑to‑end customer engagement, retention and value through highly personalised, insight‑driven communications. Strong understanding of CRM data structures, segmentation, scoring mo

The UK & I has ambitious plans, Customer Finance act as a hardworking and honest business partner to help the business build robust external relationships and improve internal value creation and ensure the Customer teams develop a better understanding of both consumer and trade dynamics to build mor

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Gauge customers levels of engagement with the company and provide feedback to the other teams regarding product and se

A leading retail company in the UK is seeking a Software Engineering Manager to lead the modernization efforts of critical software systems.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

A leading sustainability platform in the United Kingdom seeks a Customer Success Manager to enhance client relationships and support their climate initiatives. Join a mission-oriented team dedicated to sustainability and customer success. You will drive customer success for high-value clients, using

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track re

Join our growing team as we scale up our business with hardware manufacturing, software features and an ever growing portfolio of customers. Be on the front lines pre and post sales to ensure our customers have a smooth onboarding experience and receive the expected value with our solutions. Compose

Customer Implementation Manager. Manage relationships with customers’ maintenance and operations teams as well as senior stakeholders driving strategic transformation. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers.

Barchester Healthcare is seeking a Customer Relationship Manager to join their prestigious care home team in Walton-on-Thames. The Customer Relationship Manager will be responsible for managing enquiries to improve conversion rates and achieve occupancy targets. Barchester are recruiting a Customer

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. The ideal candidate will have over 3 years of experience in data analytics and proven capabilities in customer engagement. This role integr

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

As our customer base grows and our product continues to evolve, we need a dedicated owner to turn well-understood Customer Success and Product insight into clear, repeatable customer-facing programmes that support feature launches, drive adoption, and create expansion‑ready demand within our exist

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Experience in a customer success or similar role. You will play a pivotal role in helping customers maximise the value they get from the i6 software, as well as identifying opportunities to further align additional i6 products to their business needs. Key to this is building strong relationships wit