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Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you'll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights: • Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities., • Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights., • Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations., • Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs., • Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands-on application, mentoring and training., • Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.What you'll bring:, • Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities., • Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what., • Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently., • Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value., • Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value., • Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. The hybrid working expectations for this role are 3 days in the office per week. Osterley: Monday, Tuesday & Thursday Where you'll work: Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." Propositions Manager is a pivotal role in Sky Connectivity, responsible for shaping and delivering the future strategy and roadmap across Sky Broadband and Mobile. You will shape compelling, commercially - robust propositions in a complex, multi-stakeholder environment, balancing customer value, commercial outcomes and delivery constraints to drive sustainable growth. This role reports into a Propositions Lead and forms part of a highly collaborative and dynamic team; committed to driving the development of best-in-class products and services for Sky customers. This team is responsible for redefining the way people feel about Sky's role in the home. It's our mission to bring our customers and prospects on the journey of being able to connect them with their friends and family like never before. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: • Proposition strategy - Support development of product and proposition strategies, navigating competing priorities across Product, Commercial, Technology and Go-To-Market teams, and making clear recommendations where trade-offs are required., • Future pipeline - Develop own perspective on how the market landscape might evolve in the future and how our connectivity business can be best positioned to capitalise on potential new revenue streams. Working with relevant third parties and exploring market opportunities to build out the longer-term roadmap., • Insight development - Develop data-led strategies that drive longer-term roadmap, working closely with the Strategic Insight team to build out best-in-class experiences, products and services to complement existing portfolio., • Product development - Work closely with product teams to influence prioritisation decisions, balancing customer outcomes, commercial impact, delivery complexity and sequencing across multiple initiatives in flight., • Change case - Support development of business cases, working closely with commercial & finance teams, considering both broader business and bottom-line financial benefits and risks., • Lead change programmes - Drive proposition changes through delivery by orchestrating multiple dependent teams (technology, billing, operations, commercial), resolving blockers and maintaining momentum in a fast-moving environment. What you'll bring:, • Strategic Thinking - understand market landscapes and ability to formulate plans to achieve a set of defined goals / objectives., • Problem Solving - comfortable with thinking about a problem and providing plausible & creative solutions., • Numerical - Comfortable building out and analysing business cases and is proficient in Excel., • Stakeholder management & influence - Proven ability to work across multiple stakeholders with differing objectives, influencing outcomes without direct authority and resolving conflict where priorities compete., • Has a consistent record in a previous proposition or commercial roles. Able to operate effectively in a high-profile, fast-paced environment, managing several complex initiatives at once and making sound decisions with imperfect information., • Confident communicator - will be working with teams across the organisation and engaging at a senior level. Team overview: This role sits within the Sky Connectivity Propositions team, which is responsible for leading the development of new & maintaining existing products, propositions, and services to help us drive growth. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Community Fundraiser Location: Flexible (home/office-based with regular local travel) Hours: Part-time (3 days per week, with some evening and weekend work required) Salary: £32-35,000 pro rata, depending on experience Contract: 12 month contract, with view to permanent status Reports to: Business Manager About the Role We are looking for a motivated and proactive Community Fundraiser to join our small, friendly team. This is an exciting opportunity to play a key role in generating vital income that directly supports vulnerable young people in crisis. You will lead on building strong relationships within Off The Record Twickenham’s local community, developing partnerships with businesses, community groups, and individual supporters. This role offers autonomy to grow and manage your own portfolio while being supported by an experienced and hands on team. As this role involves engaging local community groups, businesses and volunteers in our mission to support local young people, it is particularly suited to someone who lives and/or has worked in the London borough of Richmond. Key Responsibilities • Develop and manage successful fundraising relationships with local businesses and community groups • Build and nurture a network of local philanthropists and individual donors, • Plan and deliver fundraising activities at local fairs, events, and community initiatives, • Recruit, motivate, and manage volunteers to support fundraising activities, • Identify new opportunities for community fundraising and income generation, • Deliver high-quality stewardship to supporters, maintaining regular contact through updates, thank you letters, and calls • Work closely with the Business Manager to support an established grant fundraising portfolio, assisting with bid-writing and deputising when the Business Manager is away • Maintain accurate and detailed records of donor engagement and fundraising activity, whilst meeting GDPR requirements • Ensure all fundraising activity complies with the Fundraising Regulator’s Code of Practice (we are registered with the Fundraising Regulator) • Represent the charity positively within the local community About You We are looking for someone who is enthusiastic, organised, and confident in building relationships. Some direct experience in fundraising is strongly preferred, but you may bring other transferable skills from areas such as: • Project management or Event management, • Volunteer coordination, • Customer or client relationship management, • Donor stewardship or sales You will also have: • Strong communication and interpersonal skills – a ‘people person’, • The ability to work independently and manage your own workload – happy in a small, busy team where everyone pulls together • A proactive approach to identifying, developing and seeing through opportunities, • A genuine passion for making a difference in the lives of young people and empathy for those experiencing mental health issues • Experience using Microsoft Word, Excel and PowerPoint; experience using Canva or a similar design programme would be beneficial but is not essential, • Knowledge of using a CRM system to manage supporter/service user data; or the ability to learn new systems and programmes quickly Why Join Us? • Be part of a warm, supportive, and motivated team that strives to make a difference, • Enjoy autonomy to shape and grow your own fundraising portfolio, • Benefit from flexible working arrangements (home/office-based) and part time hours, • See the direct, tangible impact of your work on young people, • Contribute to exciting developments already underway, including a comprehensive network mapping exercise with Trustees and the creation of a fresh, compelling new case for support led by an external consultant • Join an established and well-regarded local charity, providing crisis support and ongoing counselling to young people experiencing mental health challenges across the London Borough of Richmond • Be part of a strong, committed team of staff, volunteers, and Trustees, with an established programme of community engagement events • Build on the charity’s secure and well-established income from grant makers, by growing and nurturing newer fundraising streams • Capitalise on Off The Record Twickenham’s strong local reputation and existing community support Equal opportunities Off The Record Twickenham is an Equal Opportunities employer. We welcome applications from people of all backgrounds and lived experiences. We believe our work is stronger when our team reflects the diversity of the young people we support, and we are committed to creating an inclusive, supportive environment where everyone can thrive. About Off The Record Twickenham Off The Record is a unique charity in Richmond borough which provides free and confidential counselling, walk-in information and sexual health support to young people aged 11-24 who live work or study in Richmond borough. We have been running for 34 years. Our vision is that “Every young person has a welcoming space where they feel valued, supported and listened to”. We support over 1,000 young people every year. The numbers of young people accessing our counselling and drop-in services for mental and emotional wellbeing support is extremely high, with waiting lists of around 100. Young people come to us with a wide variety of serious and complex issues, with anxiety, self-harm and family break-up being some of the most common. For an informal chat about this role, further information and details on how to apply please click "Apply on Company Website" now! Closing date for applications 5 May. Interviews will be held on weeks of 11 and 18 May

A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities • Lead and develop the property services team, • Manage repairs, voids, planned and cyclical maintenance, • Oversee contractor performance and KPIs, • Ensure full health & safety compliance (gas, fire, electrical, water, asbestos), • Monitor budgets and control costs, • Reduce void turnaround times and rent loss, • Maintain estate and scheme standards, • Produce performance and management reports, • Experience in housing/property management (social housing, local authority, or similar), • Strong leadership and team management skills, • Knowledge of repairs, compliance, and housing legislation, • Experience managing contractors and KPIs, • Strong understanding of H&S in housing, • Good communication and stakeholder skills, • Customer-focused approach If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

To assist the Fitness manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members. Knowledge of how to design gym programs & perform gym inductions. Maintain the gym Equipment to a high standard & repor

We are seeking a Technical Manager to champion quality excellence and brand integrity across our portfolio, ensuring every product is safe, ethical, and trusted from supplier to customer! The Role: The Technical Manager will drive quality across the whole portfolio through the implementation of rigorous quality standards. In addition, the role ensures food safety and brand integrity through due diligence and risk management. In doing so, the role provides confidence to suppliers and customers alike that products supplied are of the highest quality and ethically sourced. Job Specifics: Contract Type: Permanent Location: Park Royal, London, NW10 7RX Reports to: Group Technical & Sustainability Director Key Responsibilities: Compliance • Responsible for management and reporting of technical KPI’s, • Drive supplier approval and maintenance programme using a risk assessed schedule of audits, • Attend technical visits and first production runs, • Deliver continuous quality improvement and step change technical performance in supply chain, • Maintain accurate specifications and provide Food Information to Consumers (FIC) data, • Manage customer technical platforms and ensure technical requirements are communicated to suppliers, • Manage the artwork process and approve legal label sign off, • Complaint management, trending and reporting, • Deliver Corrective and Preventative actions Sustainability • Manage SEDEX platform and work with suppliers to ensure all products are sourced ethically and responsibly, • Help deliver sustainable packaging solutions and Remove, Reduce, Reuse, and Recycle targets, • Maintain accurate packaging data and support EPR reporting, • Drive supplier conversion to global environmental and sustainability schemes, • Champion delivery of Carbon Zero target Brand Reputation Compliance Global Standards (BRCGS) • Help deliver BRCGS Agent & Brokers, Storage & Distribution certification, • Support implementation of E&C Quality Management System, • Active member of HACCP & VACCP teams, • Perform internal audits and test E&C management systems General • Technical expert with a detailed understanding of supply chain operations and quality management, • Engage with colleagues, suppliers and customers to help define successful sourcing strategy, • Provide advice on legal/technical issues to colleagues, suppliers and customers, • Coach and train colleagues on technical matters in respect of skill sets and product knowledge, • Be a role model for the company values and challenge team members who are not Knowledge & Skills Required: • Degree or equivalent in food, wine or relevant science subject, • WSET Diploma qualification (desirable), • Lead auditor qualification, • HACCP, • 3-5 years experience in a technical role within the supply base or retail, • Proven track record of delivering results in a technical role, • Auditing experience and understanding of retailer technical requirements, • Experience in implementing BRC Global Standard, • Knowledge of sustainability initiatives, • Commercial awareness, • Empathetic, motivated team player and professional role model, • Ability to work collaboratively with E&C and Supplier teams, • Initiative and pro-active approach, • Effective influencing skills, • Ability to travel within the UK and overseas (potentially at short notice), • Good IT skills, in particular Microsoft MS programmes, • Fluent in French, Spanish or Italian (desirable) Who are we: Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown to be one of the UK’s leading premium wine and spirits distributors. Complete ownership of our supply chain and unrivalled data insights into UK wine-buying behaviour ensure seamless customer service, full control over the customer journey and an ability to deliver targeted solutions tailored to each of Enotria’s customers. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Wine Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria’s 10,000-strong client base includes independent retailers, fine dining, specialist bars, hotels, travel operators and prestigious events venues.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Digital Experience Manager Department: Digital Marketing Team, part of the wider Marketing Team Contract Type: Full-Time, Permanent role Location: Twickenham (Hybrid role, 3-days a week in the office) Reports to: Digital & Marketing Team Leader Please note that this role will be employed by Lyvera Group (which Keith Prowse is a part of) lyveragroup.com Lyvera is a global leader in sports experiences, entertainment and events, bringing seven premium brands together all under one roof. They offer all-in-one access to the greatest events on earth – bespoke, exclusive and expertly delivered. The Digital Experience Manager is responsible for executing and optimising the end-to-end user experience across our websites, to support the overarching digital marketing strategy. This is a hands-on role suited to someone who is analytical, user-centred, commercially and data-driven and experienced in reducing friction in the customer journey. YOU’LL BE DOING • Lyvera Group Website: Be the day-to-day point of contact for the Lyvera Group website, working with a wide range of stakeholders and agency partners to deliver on-brand and accurate content that supports business priorities, compliance and SEO requirements., • UX lead: Own and continuously improve B2C and B2B user journeys based on behavioural insight across our digital marketing platforms, including websites (ecommerce and brochure) and booking systems, from a UX, journey and conversion perspective., • Website personalisation: Lead the delivery and optimisation of website personalisation initiatives, improving engagement across the customer lifecycle, using tools available in our Sitecore CMS. Ensure the programme delivers against KPIs and our digital brand strategy., • CRO: Roll out structured, measurable CRO programmes across our sites, utilising multivariate testing and experimentation that prioritise customer impact and commercial value, in line with industry best practice., • Reporting: Lead on website reporting incorporating insights from our suite of measurement and analytics tools including CRM, Sitecore Analytics and GA4, Hotjar, VWO etc. Monitor website user behaviour and identify performance trends, communicate insights to key stakeholders, and make monthly recommendations for improvement., • Customer-first mindset: Support website development roadmap planning and SOW sign‑off, ensuring all change is prioritised based on customer value, UX and CRO impact, and adheres to agreed digital standards., • Best-practice: Identify digital trends, emerging technologies, and competitive insights to guide future enhancements that maintain a strong digital advantage. YOU’LL HAVE • Proven experience in a digital, UX or CRO role, with hands on experience of managing and optimising complex websites and digital journeys (Sitecore CMS experience desirable)., • Experience of defining and delivering personalisation strategies in an ecommerce environment., • Expert knowledge of measurement and analytics platforms such as GA4, Looker Studio, Hotjar and CRM (Microsoft Dynamics preferred)., • Strong understanding of UX, CRO and experimentation best practice., • A curious customer-first mindset with a commercial lens., • Confident communicator, with experience operating in complex, multi‑stakeholder environments, balancing commercial, brand, technical and customer needs., • Comfortable making data-driven decisions and actionable recommendations based on complex insight. YOU’LL RECEIVE · 25 days of holiday plus bank holidays and birthday off · Holiday buy-back scheme to purchase up to 10 additional days of annual leave. · Up to 6% company contribution to your pension · Access to Medicash single + 4 Dependants · Enhanced maternity pay: 90% of base salary for 21 weeks · Enhanced paternity pay: 6 weeks at full pay · Access to the Perks at Work platform with thousands of discounts · Opportunities for learning, development, and growth within Gullivers and the wider Compass Group · Relaxed dress code - dress for your day · Flexible working hours to manage your schedule · Free on-site parking

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Contract Chair Co. is the UK’s leading B2B supplier of European hospitality furniture. Our clients include hospitality businesses of all types, as well as design practices and other hospitality industry intermediaries, mostly based in the UK, with others in the EU, the Middle East, and U.S.A. From our head office in Hammersmith, our friendly team helps designers deliver stunning hospitality projects and provide an exceptional sales and customer care experience. Responsibilities: • Select furniture products from our extensive range, ensuring they meet the specific requirements of our customers., • Collaborate with factories, coordinating specifications and arranging samples and swatches., • Oversee logistics solutions, ensuring timely and efficient delivery of products., • Complete tender documents and accurately interpret and analyze layout plans., • Handle inquiries for bespoke furniture items, providing knowledgeable solutions., • Maintain regular communication with designers and other customers, actively facilitating opportunities. Requirements: • Possess an eye for design, coupled with critical thinking skills., • Demonstrate proficiency in numeracy and literacy., • Exhibit professionalism and maintain a strong work ethic., • Ability to collaborate effectively with colleagues in the same department., • Preferably have prior experience in the design industry. Please note that this position is primarily office based. At The Contract Chair Co, we value individuals who are passionate about delivering exceptional customer experiences. If you are a motivated and detail-oriented professional, ideally with a background in design, we encourage you to apply for the position of Account Manager. Join our team and contribute to our commitment to providing outstanding furniture solutions. Benefits: • Health insurance, • Company pension scheme, • 20 days holiday plus bank holidays and Christmas break, • Salary range from £30-36,000

Description:\n\nSupports the Compliance Monitoring & Safety Manager in providing Compliance Monitoring and SMS oversight of the business, conducts and follows up on internal and external audits to ensure compliance across all areas and functions of the organisation.\n\nRole Accountabilities:\n\n * Conducting internal and external scheduled / unscheduled audits in accordance with the audit plan and ensuring non-conformances are corrected within agreed timeframes\n\n * Ensures company policies, procedures and the MOEs are maintained in compliance with the applicable competent authority regulations.\n\n * Conducting investigations and preparing reports on quality, technical and maintenance issues with RCA for the Authorities, Compliance / Quality Manager and the Accountable Manager as appropriate\n\n * Lead and support quality and compliance investigations and RCA\n\n * Responsible to coordinate the monthly safety and quality review meeting - Monitor and Manage SMS and implementation within the organisation\n\n * Manage the safety risk assessment and risk register\n\n * To facilitate and sustain a Just Culture within the organisation\n\n * Collect, analyse, and summarize quality-related information and trends to prepare reports on product and process quality.\n\n * Promotes safety across all working environments\n\n * Liaise with customers and supplier quality departments as needed\n\nBehaviours:\n\n * Align with the organisations core values: Safety, Quality, Integrity, Teamwork, Excellence and Sustainable development\n\n * A ‘Can do’ approach to problem solving and delivery\n\n * Comfortable working in an operationally urgent and customer focused environment\n\nExperience & Qualifications:\n\n * Engineering degree in aviation qualified, or equivalent\n\n * More than 5 years’ experience in aircraft or engine maintenance\n\n * Have carried out training and either have experience as or are currently a Part 145 qualified auditor\n\n * Knowledge of Environmental, Health & Safety rules, Human Factors, Human performance / limitations, and associated regulations as they apply to aircraft / engine maintenance.\n\n * Experience in Civil Aviation Part 145 organization Compliance Monitoring / QMS and SMS, experience in Part IS is advantageous.\n\nSalary, Allowances & Benefits:\n\nBasic Salary discussed on application + £1,200 per annum London weighting (non-pensionable). Company funded Bupa private medical healthcare, medical assistance schemes, access to retail and gym membership discounts, competitive company pension scheme

Job Title: Customer Service Manager\nLocation: West London\nCompany: Leading New Build Residential Developer\n\nAre you an experienced Customer Service professional with a passion for delivering exceptional homeowner experiences? We are an ambitious and growing new build developer based in West London, seeking a proactive and highly organised Customer Service Manager to lead our aftercare function and ensure our buyers receive a first-class service from completion onwards.\n\nAbout the Role\n\nAs Customer Service Manager, you will take ownership of the customer journey post-completion, managing all aftercare activities and ensuring that our homes – and our service – meet the highest standards. You will act as the key point of contact for homeowners, subcontractors, and internal departments to resolve defects efficiently and professionally.\n\nThis is a pivotal role within the business, reporting directly to senior management and helping to shape and improve our customer care strategy as we continue to grow across West London.\n\nKey Responsibilities\n\n * \n\n Manage the end-to-end customer service process from legal completion through to the end of the defects period\n\n * \n\n Oversee and respond to customer queries, ensuring timely and satisfactory resolution\n\n * \n\n Coordinate subcontractors and suppliers to address defects and remedial works\n\n * \n\n Conduct home demonstrations and customer handovers where required\n\n * \n\n Monitor and report on customer satisfaction, KPIs, and performance metrics\n\n * \n\n Ensure compliance with NHBC or equivalent warranty provider standards\n\n * \n\n Maintain accurate records of all communications and remedial actions\n\n * \n\n Work closely with Site Managers, Construction, Sales, and Technical teams to resolve recurring issues and drive continuous improvement\n\n * \n\n Manage and develop a small customer care team (where applicable)\n\nAbout You\n\n * \n\n Proven experience in a Customer Service Manager or Senior Coordinator role within a new build residential developer or housebuilder\n\n * \n\n Strong understanding of the defects management process and warranty obligations (e.g., NHBC)\n\n * \n\n Excellent communication and conflict resolution skills\n\n * \n\n Highly organised with strong administrative and IT skills\n\n * \n\n Ability to manage multiple developments and prioritise effectively\n\n * \n\n Customer-focused mindset with a calm and professional approach\n\n * \n\n Full UK driving licence required\n\nWhat We Offer\n\n * \n\n Competitive salary\n\n * \n\n Car allowance or company vehicle\n\n * \n\n Performance-related bonus\n\n * \n\n Pension scheme\n\n * \n\n Opportunity to join a growing developer with real career progression potential\n\n * \n\n Supportive and collaborative team culture\n\nIf you are passionate about delivering high-quality homes and outstanding customer service, and you’re ready to take the lead in shaping the homeowner experience, we would love to hear from you.\n\nApply now with your CV and a brief covering statement outlining your relevant experience

We are delighted to be working with thriving, diverse and successful school based in West London.\nThey are seeking an experienced school Data Manager to join them ASAP. This post is offered as temp role until the end of the academic year (July 2026), with the possibility of a perm offer if desired.\nKnowledge of Capita SIMS MIS and other education software (4Matrix, SISRA, Power BI) are highly desirable.\nYou must have the RTW in the UK, Enhanced DBS (or be willing to undertake a new one) and good references.\nWe take safeguarding very seriously and expect all who apply to share the same commitment.\nWhy work with Educ8?\nEduc8 recruits for a wide range of schools and other educational establishments across the UK with a local feel to customer support and assured satisfaction.\nWe will ensure that you are fully supported within this role and provide you with further excellent opportunities in your career.\nTo do this, we will:\n * Offer good rates of pay and ensure payment on a weekly basis\n * Provide you with your own dedicated Educ8 consultant who will provide ongoing support and guidance\n * Provide free regular CPD and training\n * Never ask you to submit a timesheet (we take care of the admin)\n * Offer an efficient clearance process in order to register you and get you working as quickly as possible\n * Provide an excellent 'recommend a friend' scheme

Job Title: Customer Experience Manager (New Build Developer – West London Sites)\n\nLocation: West London (covering multiple development sites)\nStart Date: Immediate\n\nAbout the Role\nWe are seeking a proactive and personable Customer Experience Manager to join a growing new build developer on a freelance basis, supporting multiple residential sites across West London. This is a customer-facing role with a strong administrative focus, ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and can manage a varied workload with professionalism and efficiency.\n\nKey Responsibilities\n\n * Act as a key point of contact for homeowners, purchasers, and customers throughout their journey\n\n * Deliver a high standard of customer service, handling queries and resolving issues promptly and professionally\n\n * Manage customer communications via phone, email, and in person across multiple development sites\n\n * Coordinate and maintain accurate customer records, reports, and documentation\n\n * Support with defect logging, follow-ups, and liaising with internal teams and contractors to ensure timely resolution\n\n * Assist with handover processes and post-completion customer care\n\n * Carry out general administrative duties, including scheduling appointments, updating systems, and preparing reports\n\n * Build positive relationships with site teams, sales teams, and customers to support a seamless customer experience\n\n * Travel between West London sites as required\n\nRequirements\n\n * Previous experience in a customer-facing role, ideally within property, construction, customer care, or housing\n\n * Strong administrative and organisational skills with excellent attention to detail\n\n * Proven experience dealing directly with customers and managing customer expectations\n\n * Flexible and adaptable approach to work, with the ability to support multiple sites and changing priorities\n\n * A quick learner who can pick up systems, processes, and project requirements efficiently\n\n * Strong communication skills, both written and verbal\n\n * Ability to work independently and manage workload effectively in a freelance capacity\n\n * Proficient in Microsoft Office and general CRM/admin systems\n\n * Full UK driving licence and access to a vehicle preferred\n\nWhat We’re Looking For\n\n * Professional and approachable manner\n\n * Solutions-focused mindset\n\n * Highly organised and reliable\n\n * Confident working autonomously\n\n * Positive attitude and willingness to adapt in a growing business

About Lampton Leisure\n\nLampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. \n\nWhy Join Lampton Leisure?\n\nWe are LLW employer, offering annual pay reviews\n22 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nAs a Swim Manager you will be responsible for the day-to-day running of our swim school whilst looking to grow the programme through innovation and creative ideas. You will develop our teachers through CPD training whilst working collaboratively with other departments across the business to ensure an innovative programme of activities are delivered on time and within budget.\n\nYou will also be a key holder for the building and therefore will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. \n\nKey Responsibilities\n\nCoordinate and manage the swimming programme, ensuring it is operated in accordance with the Swim England Teaching Plan. \nEnsure the swim school brand is fully implemented at the centre. \nDrive Swim School occupancy, working closing with other managers to optimize pool usage.\nAssist schools with school swimming booking processes \nForge positive working relationships with the local Swimming Clubs, Schools and the Council’s Sports Development Team to the benefit of the Learn to Swim Programme and swimming in general. \nTeach swimming lessons across all stages and abilities of the swimming programme if and when required\nLine management (swim instructor, school instructors) responsibilities for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including one-to-ones \nDeal with any H&S incidents, accidents, safeguarding concerns & report on the management system.\nProvide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate. \nSupported by the Technical Trainer you will ensure NPLQ CPD, comp test, requirements are complied with at the Centre \n\nExperience and Qualifications Required\n\nLevel 2 Swimming Teacher Qualification\nExperience working in wet operations ideally and be now looking to move into a senior or management position\nExcellent communication skills \nThe ability to meet set targets and deadlines, and be pro-active in your duties\nThe ability to mentor, motivate, coach and develop team members and customers to achieve their potential\nExcellent communication skills and experience delivering first class customer service is also essential\nIdeally hold or be able to work towards a First Aid at Work Qualification\nIdeally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. \n\nImportant information:\n\nThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world’s most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • Good understanding of Landlord and Tenant legislation, • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified, • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property., • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes., • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure, • Experience of liaising with local planners in order to successfully protect the interests of your client and assets, • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4786240

About Lampton Leisure\n\nLampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.\n\nWhy Join Lampton Leisure?\n\nWe are LLW employer, offering annual pay reviews\n22 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nWe are excited to have launched a new gymnastics programme at our Heston and Brentford sites. To support the growth of our programme, we are looking for a motivated and experienced Gymnastics Coordinator to lead the delivery and development of our Recreational Gymnastics Programme. Working closely with the Fitness and Membership Manager across all sites, you will ensure the highest standards of programme delivery while driving growth through innovation, creativity, and community engagement. This is an exciting opportunity to take on a leadership role in a dynamic and expanding programme, working with children of all ages and abilities in a supportive and inclusive environment. \n\nKey Responsibilities\n\nWork in partnership with Fitness manager to coordinate the day-to-day delivery of the recreational gymnastics programme within the sites. \nCollaborate with the Site Membership Manager and Fitness Manager to develop and implement targeted strategies that increase programme enrolment and retention, contributing directly to monthly revenue goals. \nWork towards performance KPIs for the gymnastics programme, including attendance, customer satisfaction, coach performance, and revenue generation. \nLead, mentor, and support a team of gymnastics coaches, ensuring quality and consistency. • Deliver high-quality, engaging, and safe sessions when required, across Parent & Child, PreSchool, and Recreational age groups. \nPlan, organise, and review lesson content to meet badge frameworks and session goals. \nOversee equipment set-up, session briefings, and safe use of apparatus, when needed. \nMonitor and maintain programme standards in line with IGA/BG guidelines and safeguarding legislation. \nMonitor and analyse participation data, customer feedback, and financial performance to identify trends and opportunities for growth. \nDrive programme growth and maximise participation, working closely with Heads of Department to optimise equipment and product usage. \nLead promotional initiatives such as open days, taster sessions, and seasonal campaigns to attract new participants and boost visibility. \nWork with Marketing and Communications teams to ensure effective promotion of gymnastics offerings across digital and community channels. \n\nWhat are we looking for?\n\nHold a recognised Level 2 or above qualification in gymnastics coaching (IGA or BG) \nConfident in delivering sessions and mentoring Level 1 coaches and assistant staff. \nDemonstrated experience in developing gymnastics programming with the ability to align with commercial objectives and revenue targets. \nConfident in promoting programmes through digital channels, community outreach, and events. \nExperience working with marketing teams to develop campaigns that drive participation and revenue. \nExcellent leadership, organisational, and communication skills. • Excellent verbal communication skills, including the ability to influence and persuade. \nGood numerical and written skills • Have experience leading sessions and supervising coaching teams \nBe confident working with children aged 2–12 across various ability levels \nBring a proactive, creative approach to session planning \nShow strong communication, organisational, and interpersonal skills \nUnderstand and uphold safeguarding, welfare, and safety standards at all times \n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. \n\nImportant information:\n\nThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

An exciting opportunity has become for a Contracts Manager to join the Operations team, providing support for the growing number of developments in the Southern region. The Ideal candidate will live within a 15 mile radius of the Heathrow catchment area.\n\nThis role is focused on managing the entire installation process, ensuring successful project completion on fast-paced, third-party high-rise developments across the area.\n\nKey responsibilities will include:\n\n * Delivering exceptional customer service.\n\n * Maintaining high standards of Health & Safety on-site.\n\n * Managing subcontractor labour levels to meet customer requirements.\n\n * Ensuring superior fit quality throughout the projects.\n\n * Scheduling fitter assignments through IT systems.\n\n * Managing the review and resolution of snags via customer QA systems (Fieldview, SnagR, etc.).\n\n * Ensuring that fitting teams hold the necessary qualifications and certifications (CSCS cards, SSSTS/SMSTS, Face Fit certificates, etc.).\n\nTo be successful in this role, you must:\n\n * Be confident in engaging with people at all levels.\n\n * Be self-driven and motivated to progress in your career.\n\n * Be capable of managing multiple projects simultaneously and effectively.\n\n * Thrive under pressure and meet tight deadlines.\n\n * Be computer literate.\n\n * Maintain a professional appearance at all times.\n\nYou will also need to have:\n\n * Knowledge of kitchen installation processes.\n\n * Ideally, a construction-related qualification.\n\n * Strong IT skills.\n\n * Excellent organizational and time management capabilities.\n\n * A solid understanding of health and safety, with qualifications such as IOSH, SMSTS, or SSSTS being beneficial.\n\n * A valid CSCS or HBF Card.\n\n * A full UK driving licence.\n\nBenefits\n\n * Bonus dependant on performance\n\n * Company car

An experienced Transport Night Shift Manager is required to oversee and optimise night-time freight operations, ensuring efficiency, compliance, and excellent service delivery. The role involves leading a team, resolving operational issues, and driving continuous improvement within a fast-paced logistics environment.\n\nClient Details\n\nOur client is a leading player within the freight and logistics sector based in Hounslow, specialising in time-critical solutions for customers across multiple industries. With a strong reputation for operational excellence and customer service, they are seeking a highly motivated Transport Manager - Nights to join their dynamic team during a period of growth and innovation.\n\nDescription\n\nReporting directly to the Operations Manager, you will take full responsibility for managing the transport operation during the night shift. You will ensure that all transport activities are completed efficiently, safely, and in line with company standards and legal compliance.\n\nKey responsibilities will include:\n\nLeading, managing and developing a team of drivers and night operations staff.\nOverseeing the dispatching and routing of vehicles to meet service level agreements.\nEnsuring compliance with all transport legislation, health & safety policies, and operational procedures.\nProactively identifying and resolving any operational issues that arise during the night shift.\nMonitoring KPIs and implementing continuous improvement initiatives.\nActing as the key point of contact for any escalations during night operations.Profile\n\nThe ideal Transport Night Shift Manager candidate will have:\n\nProven experience in a transport management or supervisory role within a logistics/freight environment.\nStrong knowledge of transport legislation, driver hours, and compliance requirements.\nExcellent leadership and communication skills, with the ability to motivate teams in a fast-paced environment.\nA proactive, problem-solving mindset with a focus on delivering results.\nFlexibility to work permanent night shifts.\nCPC qualification (desirable but not essential).Job Offer\n\nOn offer for the successful Transport Night Shift Manager:\n\nBasic Salary - £50k\n\nOvertime Package\nPension scheme\nHoliday allowance 22 days (increment's)Days of work:\n\n4 on 4 off\n6pm to 6amLogistics Distribution and Supply Chain

The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. The salary for this role is £34,500 + the potential to earn commission and bonuses. Training for this role will take place in our city centre Peterborough store. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area.\n\nThe Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment.\n\nThe role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation.\n\nKey Responsibilities\n\n * Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.\n\n * Responsibility for warehouse health, procurement, KPI’s and operational performance.\n\n * Responsibility for disaster recovery planning which is regularly reviewed and tested\n\n * Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately.\n\n * Monitor forecast accuracy and prepare scenarios for volume fluctuations.\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\n * Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement.\n\n * Identify the most operational and cost-efficient movement across all modes of transport\n\n * Analyse data to support smarter, faster, and more efficient decision-making.\n\n * Work alongside operational managers to drive performance against KPIs and service levels.\n\n * Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks.\n\nOperational Coordination\n\n * Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput.\n\n * Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes.\n\n * Identify operational bottlenecks/constraints and build suitable mitigation plans.\n\nAudit and Regulatory Compliance\n\n * Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards.\n\n * Support teams with any remedial actions in response to audits.\n\n * Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business.\n\n * Training matrix\n\n * Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc\n\nCustoms Clearance, Civil Aviation Authority and Contractual Agreements\n\n * Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently.\n\n * Support with Civil Aviation Authority compliance requirements such as clearance checks on employees.\n\n * Support the Head of Legal in cascading key contractual requirements to relevant departments.\n\nHealth and Safety Compliance:\n\n * Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant.\n\nCost Control\n\n * Responsibility for the operations budget & operations/warehouse P&L\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\nSecurity\n\n * Develop and implement security processes and procedures.\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

About the role\n\nWe are looking for a Digital Marketing Content Manager who can bring strong SEO knowledge together with a good understanding of brand storytelling in the fashion and retail world. This is a role for someone who enjoys working with content, understands how customers discover products online, and can help shape how the brand is found and experienced across all organic channels.\n\nKey Responsibilities\nSEO Leadership\n* Lead the SEO strategy across product, category and editorial content\n* Oversee all SEO requirements related to the migration from Hybris to Shopify\n* Protect rankings, traffic and organic revenue during and after the migration\n* Monitor organic performance and identify opportunities for improvement\nContent Development\n* Create and manage an SEO led content plan that supports brand storytelling and commercial goals\n* Guide the production of onsite and blog content to ensure clarity, relevance and consistency\n* Use performance insights to optimise content across key customer touchpoints\nModern Search and LLM Readiness\n* Develop content structures that support visibility in AI and LLM powered search environments\n* Work with creators and internal teams to produce accurate and structured content suitable for new discovery behaviours\nDigital PR\n* Support digital PR activity that enhances brand authority and organic growth\n* Collaborate with the Brand PR team to align key stories and campaigns\nCross Functional Collaboration\n* Partner with Brand, PR, Influencer and Content teams to maintain consistent tone of voice\n* Manage agency partners and ensure output meets quality and performance expectations\n\nExperience and Skills\n* Background in fashion, retail or a consumer brand environment\n* Strong understanding of SEO, including content optimisation and keyword strategy\n* Ability to translate data insights into meaningful content actions\n* Experience working with PR, creator and content teams\n* Strong organisation and project management skills\n* Knowledge of digital PR or LLM content is beneficial but not essential\n\nBenefits\n\n* Product allowance\n * Hybrid working pattern with three days per week in the office\n * Summer Friday early finishes across July and August\n * A day off for your birthday\n * 25 days holiday plus bank holidays\n * Two weeks per year work from anywhere\n * Workplace nursery salary sacrifice scheme\n * Wellbeing support including Retail Trust, coaching and wellbeing apps\n * Career development allowance\n * Private health care and dental care\n * Regular social events organised by the internal wellbeing group\n\nWe are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.\n \nJob Title: Facilities Manager\nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located at Heathrow Airport.\n\nKey Responsibilities\n\nTo ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.\n\nTo be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements.\n\nTo oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract\n\nPreparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement\n\nRegular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings\n\nTo compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports\n\nTo further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.\n\nTo ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.\n\nTo liaise with local authorities as appropriate\n\nTo proactively manage risk and deal with insurance issues on site\n\nTo manage major work programmes on site, acting as the liaison point for all parties involved\n\nTo produce management reports in accordance with the needs of the business.\n\nTo liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy\n\nTo monitor FM works onsite and liaise with service providers/sub-contractors.\n\nAny other duties as in accordance with the needs of the business\n \nPerson Specification/Requirements\n\nEducated to degree level or equivalent\n\nPrevious regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.\n\nExcellent customer service, interpersonal and communication skills\n\nIT literate, together with an understanding and experience of industry specific IT Applications.\n\nHigh degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified\n\nAnalytical skills\n\nAbility to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.\n\nBIFM qualification desirable

I8 month contract Finance Manager (ACA/ACCA) in Richmond £70,000 - £75,000 plus 10% bonus Your new company A highly respected and growing organisation, this business has a strong presence in its sector and prides itself on operational excellence. An exciting 18-month contract has become available within finance. The company is looking to appoint a capable Finance Manager to take ownership of the accounting function. You’ll be joining a supportive, collaborative finance team and playing a key role in ensuring the smooth running of financial operations, working closely with the Financial Controller and wider leadership team. Your new role As Finance Manager, you’ll lead the day-to-day finance activities for a specific division, ensuring accurate reporting, strong controls, and timely delivery of key financial outputs. You’ll manage monthly sales processes, prepare customer invoice calculations, and maintain essential accounting schedules.You’ll also oversee balance sheet reconciliations, review team journals, and finalise monthly management accounts alongside another Finance Manager.In addition, you will mentor and support the Financial Accountant within your division, lead year-end audit and tax queries, deliver quarterly reporting to head office and work cross-functionally with the sales and procurement teams on stock-related matters. This is a hands-on role where you’ll be encouraged to take ownership, identify improvements, and implement stronger controls to enhance business efficiency. What you'll need to succeed • Fully qualified accountant (ACA/ACCA) with a minimum of two/ three years’ industry experience, • Strong technical accounting background, • Stock accounting experience is highly desirable, • A proactive approach with a positive, can-do mindset, • A confident communicator able to collaborate across all business levels, • Excellent organisational skills, with the ability to prioritise under pressure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4783442

As a Fitness Manager at Lampton Leisure, you will be responsible for the day to day running of fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. Line management, coaching and developing respons

We’re looking for an experienced retail leader to join a high-performing premium accessories brand as an Assistant Manager in Kingston upon Thames. This is a fantastic opportunity to step into a key leadership role within a business that is trading strongly, has a great team culture, and puts customer experience at the heart of everything it does. The Role As Assistant Manager, you’ll support the Store Manager in leading a team of around 10, driving performance through exceptional service and strong commercial awareness. You’ll be hands-on in delivering a premium in-store experience, ensuring every customer interaction is engaging, purposeful, and conversion-focused. Key Responsibilities • Support the day-to-day running of the store, • Lead, coach, and develop a team to deliver outstanding service, • Drive sales performance through customer engagement and conversion, • Maintain high visual and operational standards, • Proven experience in a retail leadership role (Deputy Manager, Assistant Manager, Department/Section Manager, or a Supervisor ready to step up), • Passionate about customer experience and service excellence, • Strong understanding of driving sales through engagement and conversion, • A confident leader who can motivate and develop a team, • Salary up to £32,000, • Monthly bonus up to 10%, • Full-time position, • Supportive, positive team culture

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

If you’re looking to master the road through data and discipline - Enotria is looking for its next Transport Planner to bridge the gap between the warehouse and the wheel. The Role: The Transport Planner is responsible for planning and coordinating transport movements in an efficient, cost-effective, and timely manner. This role combines hands-on route planning with administrative support and data analysis to ensure smooth daily operations across a multi-drop delivery network. Working within a busy transport team, the role involves creating and managing delivery schedules, maintaining planning systems, and supporting continuous improvement in routing efficiency and service performance. A key part of the role is ensuring all transport activities remain fully compliant with UK legislation, including drivers’ hours regulations, Working Time Directive (WTD), and vehicle weight restrictions, ensuring all routes are planned safely, legally, and efficiently. Strong communication is essential to the role, requiring regular interaction with drivers, warehouse teams, agencies, and internal departments to ensure accurate execution of plans, timely issue resolution, and a high level of service delivery. The role also requires a proactive and solutions-focused mindset, with the ability to think outside the box to overcome operational challenges, optimise routes, and identify efficiencies within a fast-paced and constantly changing environment. The transport planner will work closely with the Transport Controllers, Compliance Officer & Training Supervisor. Job Specifics: • Contract Type: Permanent, • Hours per Week: 37.5 hours (11:00 - 19:00 Monday - Friday: weekend cover when required), • Location: Park Royal, London, • Reporting To: General Manager Key Responsibilities: Planning & Operations • Plan and optimise delivery routes using Paragon route planning software, • Manage daily transport plans to ensure timely warehouse cut-offs, • Monitor and adjust routes to maximise efficiency and vehicle utilisation, • Ensure all delivery time windows are met in line with agreed SLAs, • Support dynamic routing across multiple depot locations, • Ensure compliance with Working Time Directive (WTD), drivers’ hours, and vehicle weight restrictions, • Liaise with drivers to ensure accuracy of planned vs actual routes, • Maximise payload utilisation and identify opportunities for additional runs System & Data Management • Update key planning parameters (drive times, drop difficulty, unload rates, vehicle configurations), • Manage and maintain accurate customer and transport data across systems (including NAV), • Track and analyse planned vs actual route performance Resource & Cost Management • Organise and source drivers from agencies and subcontractors, • Monitor and aim to reduce subcontractor usage where possible, • Support cost control through efficient route planning and resource utilisation Reporting & Administration • Compile and produce transport performance reports and KPIs, • Maintain trackers and provide data insights to support decision-making, • Manage transport queries and support inbox communication, • Assist with general transport office operations and issue resolution Team Support & Development • Provide cover for colleagues in transport office operation when required, • Support continuous improvement initiatives within the transport function, • Work collaboratively with drivers, warehouse teams, and internal departments, • Demonstrate flexibility to work varied hours and shifts in line with business requirements, including early starts, late finishes, and occasional weekend support where necessary Knowledge & Skills Required: • Strong IT skills (Excel, Word, email, and ability to learn new systems), • Experience in transport, logistics, or warehouse operations, • Ability to work in a fast-paced, time-sensitive environment, • High attention to detail and strong organisational skills, • Strong communication skills and team-oriented mindset, • Experience with Paragon or similar route planning software (desirable), • Knowledge of multi-drop transport operations, particularly within London, • CPC qualification or understanding of transport compliance (desirable), • HGV Class 2 Licence (desirable), • Cost-conscious and efficiency-driven mindset, • Ability to work under pressure and meet tight deadlines, • Strong analytical and problem-solving skills, • Professional, proactive, and adaptable approach, • Ability to think creatively and identify practical solutions to operational challenges About Enotria Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown over the past 53 years to be one of the UK’s leading premium wine and spirits distributors. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria's 10,000-strong client base includes fine dining, specialist bars, hotels, independent retailers, large multiple retailers, travel operators and prestigious events venues, such as Bancone, Gaucho, Rick Stein, L’Enclume and Hotel du Vin/ Malmaison. We look forward to receiving your application!

Property Manager Richmond-upon-Thames £32-38k 2 days WFH after probation Are you an experienced Property Manager who has always wanted to work for one of estate agency’s premier brands but never had the opportunity? Then, this could be your chance! This upmarket global real estate agency with an enviable reputation and an international network of offices, has a challenging yet rewarding opportunity for a Property Manager to join the vibrant team in Richmond. The team strives to provide exceptional customer service for landlords, tenants, and contractors. Whilst no two days are ever the same; what remains consistent is always the need for thorough and proactive communication. You will be responsible for the direct management of an assigned property portfolio and will need to keep up-to-date and follow the ever-changing legislation and processes. Responsibilities will include the following: • Managing and responding to landlord and tenant property queries and issues, • Proactively communicating with both the landlord and tenant and compiling relevant reports, • Obtaining competitive quotations and instructing contractors, • Organising inventory, check-in and check-out appointments and distribute reports, • Keeping property records up to date, • Processing invoices in a timely manner, • Setting up and closing down utilities, • Organising timely safety checks and any required remedial works to completion, • Distributing safety records to all relevant parties, • End of tenancy report evaluation, damage proposals to the landlord and management of the deposit distribution, • Booking and monitoring work orders. Personal specification: • A minimum of 1 years’ property management experience, ideally within a corporate agency, • Ideally be ARLA/NFoPP qualified, • Excellent IT skills, including Excel, Power Point, Word, etc, • Have an ability to multi-task and prioritise effectively, • Be adaptable and a good team player, • To have a strong work and service “ethic”, • Excellent written and communication skills, • Ability to work effectively in a busy environment as part of a team, • Strong organisational skills, • Meticulous attention to detail, • Happy to take the initiative, responsibility and ownership, • Confident in dealing with clients, • Have the desire to exceed clients and customers expectations, • Have a ‘can do’ attitude and adopt a proactive approach. The salary on offer for this role will be between £32,000 and £38,000 dependent on previous experience and qualifications. Benefits include a bonus scheme, ongoing training and development opportunities, 25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance, discount portal, and more! This is a Monday to Friday role. You may work two day per week from home after successful 6 month probation.

TITLE OF POSITION: General Manager (GM) – United Kingdom REPORTS TO: CEO DIRECT REPORTS: SIX (subject to change aligned to business demand) PLACE OF WORK: Richmond, London (this is a hybrid role, in-office Tues-Thurs 3 days each week as a minimum) ROLE OVERVIEW The GM is responsible for the strategic and operational leadership of the UK team’s key accounts. This role is critical in mobilising and executing contracted commitments, ensuring the full team’s strengths are leveraged for successful execution. The role oversees the design, sale and delivery of customer-focused premium experiences, fostering innovation across all business units to enhance reputation and relationships with customers, clients, and rights-holders. This is achieved through the enablement and effective management of a high-performance Senior Leadership Team (SLT), ensuring operational excellence, team alignment, and an inclusive, high-integrity culture. MAIN ACCOUNTABILITIES • Comprehensive Event Delivery: Ensure the complete and successful delivery of UK contracted programmes through impactful, target driven commercial approach, ensuring successful execution of premium experiences that meet or exceed customer expectations., • Develop Product and Service Strategies: Oversee the development and refinement of product offerings, ensuring they align with customer needs and market trends while enhancing the spectator experience., • Enhance Stakeholder and Partner Relationships: Drive progressive relationships with key rightsholders, working to support current partnerships, maintain strong relationships, and ensure all parties are aligned with the project's goals and delivery timelines., • Revenue Performance: Lead and support the Sales and Marketing teams to ensure revenue targets are achieved. Regularly monitor performance, analyse key drivers, and adjust strategies as required to optimise sales effectiveness and market positioning., • Business Development: Drive business development by expanding partnerships (inc. Sodexo Live!), strengthening market presence and unlocking new commercial contracts and opportunities that drive sustainable revenue growth., • Stakeholder Communication and Reporting: Establish and maintain effective communication channels with both internal and external stakeholders, providing regular and timely updates to ensure transparency and collaborative problem-solving., • Financial Accountability: Take full ownership of the P&L, working closely with the Head of Finance to actively monitor, manage, and drive financial performance. Ensure profitability aligns with business objectives by overseeing budget planning, cost efficiencies, and sustainable growth initiatives., • Risk Management and Compliance: Monitor and manage compliance with event delivery, legal and organisational standards, ensuring all activities are conducted safely and securely, and proactively addressing potential risks to operations and team well-being., • Team Leadership: Drive a sustainable, high-performing team, fostering collaboration to achieve unified success against clear KPIs, ensuring key deliverables align with strategic priorities, further working closely with HR to enhance employee experience, uphold company culture, and ensure compliance., • Office Operations: Ensure the effective functioning of the Richmond-based office, overseeing operational efficiency and workplace environment with support from HR / Business Support. KEY EXPERIENCE • Leadership Demonstrated ability to lead and motivate cross-functional teams in dynamic and high-pressure situations, driving team cohesion and operational success in complex event settings., • Relationship Management: Strong background in building and maintaining relationships with key stakeholders, including rights holders, government bodies, and commercial partners, ensuring collaborative success., • Market Entry and Growth: Demonstrated success in establishing and scaling profitable operations, preferably in the sports, travel, or hospitality sectors., • Innovating Customer Experience: Proven ability to innovate and enhance customer experiences within the hospitality and travel sectors, driving operational excellence and customer satisfaction through creative program developments. KEY COMPETENCIES • Inclusive Leadership: Demonstrates the ability to lead inclusively, fostering a collaborative and supportive working environment that encourages team development and collective achievement., • Resilient and Adaptable: Exhibits resilience and adaptability, effectively managing changes in project scope and responding swiftly to unforeseen challenges., • Effective Communicator: Highly articulate, with exceptional interpersonal skills, capable of engaging diverse audiences and ensuring clear, persuasive communication across all levels of the organization., • Sport Industry Knowledge: An enthusiasm for the sports industry will be beneficial. WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, Miami, Melbourne and Sydney, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France alongside numerous Grand Slam Tennis experience ventures, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to make the memorable, unforgettable for sports fans. At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. WHAT WE STAND FOR STH identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. • Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver., • Spirit of Progress: We strive to be trailblazers, we seek continuous improvement and innovation in everything that we do., • Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners and the communities in which we operate

Contracts Manager – West London Base Location: West London Job Type: Full-time | Permanent Sector: Construction / Residential Fit-Out An excellent opportunity has arisen for an experienced Contracts Manager to join a growing and dynamic operations team delivering high-rise residential fit-out projects across the South East. This role is ideally suited to someone based in or around West London who thrives in a fast-paced environment and is confident taking full responsibility for project delivery from initial planning through to final handover. Key Responsibilities • Oversee site installations, ensuring high standards of delivery and customer satisfaction, • Drive and maintain Health & Safety compliance across multiple live projects, • Manage labour allocation to meet demanding programme deadlines, • Ensure quality control standards are consistently achieved, • Coordinate and schedule installation teams using internal systems, • Manage snagging processes and oversee project close-out, • Ensure all site personnel hold the relevant certifications (e.g. CSCS, SSSTS/SMSTS) About You • Proven experience within kitchen installations (or similar fit-out environments), • Strong communicator with the ability to build effective working relationships, • Highly organised, proactive and capable of managing multiple projects simultaneously, • Comfortable working to tight deadlines in a fast-moving environment, • Competent in the use of IT systems for planning and scheduling, • Professional and presentable at all times, • Full UK driving licence essential If you are looking to join a forward-thinking business and play a key role in delivering high-profile residential developments we would like to hear from you.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. About the JobAs Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on

We are currently recruiting for an experienced Parts Manager to join our team in Greenford. Duties: Responsible for a diverse team that will need to deliver robust parts sales growth, margin targets and reach a high level of customer service Building and maintaining strong and lasting relationships

Area Sales Manager - Yorkshire & North East We are exclusively partnering with an established UK distributor of Industrial Automation and Controls Solutions, working in partnership with leading manufacturers to deliver high-quality Motor Control, Drives, and Control Products to customers across multiple sectors. The Role: You’ll be responsible for growing sales across the Yorkshire and North East region by developing new business, strengthening existing customer relationships, and working closely with both internal teams and manufacturing partners. Key Responsibilities: • Drive regional sales growth through new business development and account management, • Arrange and attend on-site and remote customer meetings, • Collaborate with partner manufacturers to target strategic industries and key accounts, • Work closely with the internal sales team to generate leads and opportunities, • Build and maintain a strong sales pipeline, nurturing prospects through to order, • Keep CRM systems up to date with activity, leads, and follow-ups, • Complete ongoing product and manufacturer training to maintain technical expertise About You: • Motivated, self-starting sales professional with a strong customer focus, • Proven experience in external or technical sales, • Strong knowledge of motor control gear, variable speed drives, and/or PLCs (highly desirable), • Well organised with excellent time management skills, • Clear and confident communicator, able to explain technical and commercial concepts, • Track record of meeting or exceeding sales targets, • Willing to go the extra mile when required, • Full UK driving licence What’s on Offer: • Competitive salary with performance-based bonus, • 24 days holiday + bank holidays, • Company car, • Laptop and mobile phone, • Comprehensive product training and ongoing development opportunities

Loyalty Manager Location: Ealing Broadway (3 days per week) Popeyes UK is growing fast, with big ambitions across the UK and Ireland. As we scale, we’re investing in how we build long-term relationships with our customers – using data, insight and personalisation to drive loyalty, frequency and lifetime value. We’re looking for an experienced Loyalty Manager to join our team. This is a hands-on, strategic role where you’ll design, launch and own Popeyes UK’s loyalty programme from the ground up, while also leading the CRM strategy that supports customer engagement, retention and growth. You’ll play a key role in our next phase of growth, helping us create more personalised, connected customer experiences. What You’ll Do • Design, launch and manage Popeyes UK’s loyalty programme, owning the end-to-end customer proposition, • Develop and deliver CRM strategy across email, app and push, balancing brand and performance objectives, • Own day-to-day management of Bloomreach (CDP/CRM), including segmentation, automations and campaign execution, • Use customer data and insight to drive personalisation, targeting and test-and-learn optimisation, • Work closely with Marketing, Digital, IT, Analytics, Operations and external partners to deliver joined-up customer journeys, • Define and track CRM and loyalty KPIs, reporting on performance and commercial impact, • Proven experience designing and managing loyalty programmes end-to-end, • Strong CRM experience, with a solid background in customer lifecycle marketing, • Hands-on experience using a CDP/CRM platform (Bloomreach experience highly desirable), • Strong understanding of how CRM supports loyalty, retention and customer growth, • Commercial mindset with experience driving measurable customer growth, • Experience in QSR, retail or ecommerce within a consumer-facing brand, • Strong analytical skills with the ability to turn insight into action, • Competitive salary, • Private healthcare + Life assurance, • 33 days holiday (including bank holidays) + your birthday off, • Career development and progression opportunities, • Access to wellbeing and lifestyle benefits through our platform

Please note in regards to location this role, you will be required to cover North of England (North East/Yorkshire preferred location) Working hours: Minimum 35 hours per week Interview Date: To be confirmed Exciting Opportunity to Join our Corporate real estate Team covering the North of England. Reporting to the Head of Corporate Real Estate you will have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the delivery of the Salvation Army mission and actively asset managing the Territorial Salvation Army portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered through the wider Salvation Army. In addition, you will be required to; • analyse asset specific performance with regards to property costs, revenue generating activities and missional outputs in order to advise stakeholders and customers on the cost benefits of the utilisation of a property and influence the outcomes. Using the analysis to implement strategies that provide cost effective solutions while providing excellent property outcomes, • Oversee Freehold and Leasehold acquisitions and disposals, providing professional preliminary indications of value and valuations for transactional and asset management and purposes, negotiating and managing Promotion Agreements from inception to completion to ensure the delivery of TSA objectives and project managing external consultants including property agents, valuers, solicitors, planning consultants to ensure timely advice is received by the TSA to effect excellent outcomes, • Undertake development feasibility work including providing residual land valuations, taking instructions from your internal customer to achieve cost effective solutions in support of TSA mission while ensuring all surplus property is appraised in order to generate maximum value at the point of disposal To be successful in this role you will have; • A qualification at degree level and ideally membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • The ability to handle large and varied workload; customer facing skills; excellent reporting skills including experience and understanding of the use of databases for property management purposes, • Good understanding of Landlord and Tenant legislation, • A current driving licence Appointment will be subject to satisfactory references, Driving Licence, relevant qualifications and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found ___. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

You will take a visible leadership position across terminal operations, working collaboratively with internal teams and external stakeholders to deliver key KPIs and service levels.Acting as a central point of contact, you will resolve operational issues, promote continuous improvement, and support

Working closely with the UK Cargo Manager and Sales team to support customer accounts and drive cargo growth. Support the Cargo Manager and Sales team with customer accounts and performance tracking. Handle sales enquiries via phone and email, maximising revenue opportunities.

Airfreight Manager – Heathrow Salary C: £60K - £70k (Neg) plus Benefits Job Description & Role The Airfreight Manager is responsible for designing, implementing, and optimising the Group’s global airfreight network strategy. The role will ensure strategic network designing, cost-effective airline procurement, optimal route-to-market selection, maximum utilisation of protected capacity, and strong commercial positioning across all key trade lanes, and establishing global relationships with key airline and consolidation partners. This position is both strategic and operational, combining network design, airline relationship management, commercial negotiation, and day-to-day tactical decision-making. Your general tasks include: Network Strategy & Development • Create and continuously optimise the Group’s global airfreight network., • Identify the most efficient and commercially viable airline port pairs across key trade lanes., • Develop route air freight linehaul strategies aligned with customer demand, net achieved yield targets, and service commitments., • Control airline products and determine approved port pair options., • Evaluate airline performance (net achieved cost, service reliability, capacity, claims ratio)., • Maintain preferred carrier programmes and global incentives, • Negotiate and manage BSA agreements and non-BSA capacity contracts, • Ensure contractual compliance and service delivery against agreed KPIs., • Monitor market rate fluctuations and adjust agreements accordingly., • Maintain strong strategic relationships with key airline partners. Capacity & ULD Management • Manage utilisation of purchased airfreight capacity to ensure maximum load factors., • Oversee ULD (Unit Load Device)allocation, rotation, and reconciliation., • Improve Net Achieved Rate (NAR) through proactive planning of densities, • Make daily routing and airline allocation decisions based on:, • Cost, • Service level requirements, • Transit times, • Capacity availability, • Margin protection, • Provide escalation support for operational challenges affecting airfreight performance., • Lead commercial negotiations with airlines and strategic partners., • Secure competitive rates to maintain and improve gross margin., • Support pricing teams with airline cost intelligence., • Contribute to tender responses and major commercial bids., • Drive profitability through cost control and strategic capacity management, • Maintain a good sense of seasonality and understanding of competitor strategies Success Measures • Improve NAR across key airfreight trade lanes., • Achieve targeted load factor utilisation on bulk agreements., • Reduce cost per kilo through strategic procurement., • Maintain high on-time performance across selected carriers., • Establish and maintain a structured airline performance scorecard. Requirements • Proven airfreight leadership experience within logistics or freight forwarding, • Strong airline negotiation and BSA management background, • Deep understanding of global trade lanes and cargo routing, • Commercially astute, decisive, and data-driven, • Strong stakeholder and relationship management capability, • Existing airline industry relationships., • Experience designing multi-country airfreight networks., • Exposure to both express and general cargo operations., • Familiarity with cargo management systems and yield optimisation tools., • Experience working within a global logistics network. Apply Vicky

Strong IT skills, including Microsoft Office and warehouse systems. Team Manager – Warehouse Operations. You will be responsible for managing end-to-end daily warehouse operations, ensuring customer commitments are met while driving a culture of safety, quality, and continuous improvement.

Manufacturing Stores Manager We are seeking an experiencedManufacturing Stores Managerto lead our stores and logistics operation within a highly regulated aerospace and defence environment. AsManufacturing Stores Manager, you will be responsible for ensuring the smooth and compliant flow of materials from goods-in through to production and dispatch. You will manage a team of 9 Material Controllers, overseeing daily stores activities, coordinating shipments, and maintaining full traceability of materials. TheManufacturing Stores Managerwill monitor key logistics KPIs, drive continuous improvement initiatives, and work closely with Purchasing, Production, and Customer Services to resolve material issues and improve service levels. The ideal candidate for thisManufacturing Stores Managerrole will have proven experience in logistics or stores management within aerospace, defence, or a similarly regulated manufacturing environment, strong leadership skills, and hands-on experience with MRP/ERP systems. This is an excellent opportunity for aManufacturing Stores Managerto take ownership of a critical function and make a real impact in a high-quality, safety-critical engineering business. Key Responsibilities: * Lead, coach, and manage the team of Material Controllers, ensuring effective workload allocation and performance. * OverseeGoods In, Stores, and Dispatchoperation...

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: • Autocentre Manager who has been with the Company for over 16 years:It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targ...

The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities.The successful candidate will act as a key operational leader, managing day-to-day busines.

We currently have an exciting opportunity for a Data Coordinator role based in our Head Office in Southall.Reporting to the Master Data Manager the Data Coordinator will be part of a team of 4 who manages, controls and maintains core company information such as customer product ranges, prices, terms

You will take a visible leadership position across terminal operations, working collaboratively with internal teams and external stakeholders to deliver key KPIs and service levels.Acting as a central point of contact, you will resolve operational issues, promote continuous improvement, and support

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews 22 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job We are excited to have launched a new gymnastics programme at our Heston and Brentford sites. To support the growth of our programme, we are looking for a motivated and experienced Gymnastics Coordinator to lead the delivery and development of our Recreational Gymnastics Programme. Working closely with the Fitness and Membership Manager across all sites, you will ensure the highest standards of programme delivery while driving growth through innovation, creativity, and community engagement. This is an exciting opportunity to take on a leadership role in a dynamic and expanding programme, working with children of all ages and abilities in a supportive and inclusive environment. Key Responsibilities Work in partnership with Fitness manager to coordinate the day-to-day delivery of the recreational gymnastics programme within the sites. Collaborate with the Site Membership Manager and Fitness Manager to develop and implement targeted strategies that increase programme enrolment and retention, contributing directly to monthly revenue goals. Work towards performance KPIs for the gymnastics programme, including attendance, customer satisfaction, coach performance, and revenue generation. Lead, mentor, and support a team of gymnastics coaches, ensuring quality and consistency. • Deliver high-quality, engaging, and safe sessions when required, across Parent & Child, PreSchool, and Recreational age groups. Plan, organise, and review lesson content to meet badge frameworks and session goals. Oversee equipment set-up, session briefings, and safe use of apparatus, when needed. Monitor and maintain programme standards in line with IGA/BG guidelines and safeguarding legislation. Monitor and analyse participation data, customer feedback, and financial performance to identify trends and opportunities for growth. Drive programme growth and maximise participation, working closely with Heads of Department to optimise equipment and product usage. Lead promotional initiatives such as open days, taster sessions, and seasonal campaigns to attract new participants and boost visibility. Work with Marketing and Communications teams to ensure effective promotion of gymnastics offerings across digital and community channels. What are we looking for? Hold a recognised Level 2 or above qualification in gymnastics coaching (IGA or BG) Confident in delivering sessions and mentoring Level 1 coaches and assistant staff. Demonstrated experience in developing gymnastics programming with the ability to align with commercial objectives and revenue targets. Confident in promoting programmes through digital channels, community outreach, and events. Experience working with marketing teams to develop campaigns that drive participation and revenue. Excellent leadership, organisational, and communication skills. • Excellent verbal communication skills, including the ability to influence and persuade. Good numerical and written skills • Have experience leading sessions and supervising coaching teams Be confident working with children aged 2–12 across various ability levels Bring a proactive, creative approach to session planning Show strong communication, organisational, and interpersonal skills Understand and uphold safeguarding, welfare, and safety standards at all times Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). TPBN1_UKTJ

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership) Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries and recognised for many of the world's best‑loved consumer brands. They are transforming how they work with customers using data, innovation and collaboration to become the most trusted supplier in their industry. If you want to lead change and have true influence, this is the role for you. We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. You will be the senior point of contact for their retail partners' Supply Chain and Commercial teams, ensuring smooth execution, exceptional service and continuous improvement across customer operations. This role also leads a high‑performing Customer Collaboration team, shaping ways of working and developing capabilities across the function. Key Responsibilities: • Build and manage senior relationships within customer Supply Chain & Commercial teams., • Lead the strategic customer contact plan and champion the voice of the customer., • Drive improvements in forecasting accuracy, dispatch performance, invoice accuracy, OTIF, on‑shelf availability, claims performance and customer escalations., • Manage and develop a Customer Collaboration team, setting direction, coaching and building capability., • Strong background in Supply Chain, Customer Operations, or Customer Supply Chain Management., • Experience working within the FMCG sector is key., • Experience working with, or supporting, major retailers or high‑volume customer accounts., • Proven ability to improve operational KPIs (e.g. OTIF, forecasting, service levels)., • Salary up to £100,000, • Bonus 15%, • Car Allowance £7,500, • Industry‑leading pension scheme, • Share purchase scheme, • Medical cover, • Hybrid working, • Excellent development & progression pathways, • Access to wellbeing benefits and staff discounts, • Opportunity to work with globally recognised consumer brands Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Job Tenure: Permanent Salary: £75000 - £ per annum + 15% Bonus, £7,500 Car allowance, Medical Location: Kingston upon Thames, London