Customer service assistant jobs in LiverpoolCrear alertas

Assistant General Manager | Vibrant Music Venue | Liverpool | Salary up to £32,000 plus fantastic benefits Zachary Daniels are exclusively recruiting an Assistant General Manager for a very successful, vibrant, music venue in Liverpool. With a salary up to £32,000 plus great benefits and a bonus, we are looking for an Assistant General Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times in a very busy environment!! Our client's venue is extremely popular so we are keen to speak to passionate Managers who have a proven track record of success and want to progress into senior management. This role does offer genuine progression so we are looking for real ambition! As an Assistant General Manager your responsibilities will include the following: * Lead the preparation and smooth running of all events, ensuring the venue, staff and show teams are fully briefed and ready for doors. * Manage customer-facing operations during events, including ticketing issues, seating, bar service oversight and security coordination. * Act as the main liaison for touring teams, reps, stage managers, external enforcement and emergency services. * Handle all incident response: accidents, medical forms, compliance uploads and on-site issue resolution. * Oversee end-of-night procedures including cashing up, stock/wastage reporting, venue shutdown and security checks. * Maintain all Health & Safety compliance: audits, certificates, risk assessments, pest control, fire safety and portal uploads. * Support HR processes including onboarding, right-to-work checks, training completion, uniform/PPE, staff surveys and socials. * Manage payroll and staffing: rotas, payroll sheets, holiday requests, shift allocations and scheduling external contractors. * Plan and deliver private hires and corporate events, working with clients, suppliers, production and marketing to ensure profitability. * Drive exceptional customer service, managing all inboxes, accessibility requests, accreditation, social media and feedback improvements. The ideal candidate for the Assistant General Manager position: * Experience managing big teams in a hospitality or events space. * Have a proven track record in a fast paced environment. * Hands on! * Be highly motivated and ambitious. * Team player with a collaborative approach. * Be a self starter with a can do attitude. * Enthusiastic and willing to learn. If this describes you, your skills and your aspirations and you want to join a thriving brand, then send your full, up to date CV immediately to be considered for the Assistant General Manager role. Zachary Daniels can only consider candidates with previous Management experience. BH34984

IT Service Delivery Analyst Liverpool Full Time – Permanent We have an exciting opportunity for an experienced IT Service Delivery Analyst to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. Working alongside the IT Service Delivery and Infrastructure Manager, you will be responsible for providing excellent IT support across Downing sites, working with the Technology team on projects and assisting in maintaining IT infrastructure. Downing are a family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: • Work alongside the IT Service Delivery and Infrastructure Manager to deliver a variety of IT services to Downing colleagues located across multiple sites., • Respond to and resolve IT incidents, problems and requests. Working with support providers as appropriate., • Implementing server and network changes to build more resilient systems., • Assisting and training staff in use of end-user computing (EUC) and Microsoft stack technologies, helping them work smarter and achieve more by showing how to make the most of technology., • Operating effective new starter and leaver processes including building and installing EUC devices., • Updating and rolling out updates and maintenance to EUC, servers and network equipment., • Assist with setting up new Downing sites., • Develop excellent relationships with colleagues across Downing., • Ensuring IT and data policies are enforced correctly., • Being an ambassador for technology change. Key Requirements: Knowledge & Experience • Experience working in an entrepreneurial business delivering IT services., • Technical knowledge of EUC support and administration., • M365 and SharePoint administration experience., • Windows Server administration experience., • Understanding of network devices including switches, routers and firewalls., • A forward thinking and proactive approach to create secure and innovative IT solutions., • Able to maintain and support updates to IT infrastructure., • Awareness of IT and cyber security risks and experience of mitigating risks. Skills: • Proactive technology service delivery., • Experience working effectively with IT suppliers., • Able to plan, organise, and ensure timely delivery of own work and projects., • Strong analysis, problem-solving and decision-making skills when under pressure. Personal Attributes: • Strong customer service ethic., • Being an ambassador for continual improvement of EUC, IT infrastructure and the Microsoft Technology stack., • Passionate about technology., • Able to demonstrate resilience working in a change orientated environment with entrepreneurial leaders. Benefits • Competitive salary., • 25 days holiday + bank holidays., • Company pension contribution., • Gym access., • Modern office in the centre of Liverpool’s business district., • Employee assistant program., • Life assurance cover.

With a salary up to £32,000 plus great benefits and a bonus, we are looking for an Assistant General Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times in a very busy environment!! Our client's venu

We are looking for a E-Commerce Trading Assistant to join us at Huws Gray! Remote with some occasional travel. If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us? The E-Commerce Trading Assistant will support the delivery of trading performance across the Huws Gray Group’s digital platforms, with a primary focus on the Huws Gray brand. Working closely with the Trading Manager, the role will assist in executing daily trading activity, optimising product presentation, managing data accuracy, and supporting promotional and merchandising initiatives. The Trading Assistant will also play an active role in ensuring all products are accurately maintained and enriched within the Group’s Product Information Management (PIM) system, helping to deliver a consistent and high-quality customer experience. This is an ideal opportunity for an ambitious individual looking to develop a career in e-commerce and gain hands-on experience within a fast-growing digital environment Here’s a quick overview of some of the things you can expect to do as a E-Commerce Trading Assistant with Huws Gray: • Support the Trading Manager in delivering daily, weekly and monthly trading priorities across all Group websites., • Review onsite categories, product listings and navigation to ensure optimal presentation and availability., • Assist with setting up and scheduling online promotions, campaigns and price updates., • Monitor site performance, identifying errors or inconsistencies and liaising with relevant teams to resolve them., • Check homepage banners, landing pages and key journeys to ensure they are trading effectively and aligned to current campaigns. We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a E-Commerce Trading Assistant, however there are several skills we would be looking for: • Experience in a trading, merchandising or e-commerce role, ideally within retail, distribution or a B2B environment, with previous experience using Magento Adobe Commerce., • Strong attention to detail with excellent organisational skills and accuracy., • Confident using data and Excel/Google Sheets to analyse performance and identify insights., • Understanding of online merchandising and promotional planning., • Familiarity with Product Information Management (PIM) systems – experience with Akeneo advantageous., • Comfortable working across multiple priorities in a fast-paced environment., • Strong communicator with a proactive, collaborative mindset. We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you: • Competitive rates of pay, • 24 days annual leave in addition to recognised public and bank holidays, • Company attendance and performance bonuses, • Company pension scheme – in line with auto enrolment, • Death In Service, • Career progression and personal development opportunities, • Being part of a “team” as opposed to just being a number, • Staff discounts on items purchased from any of our nationwide branches At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

We are seeking a highly organised and motivated Customer Service & E-Commerce Assistant with strong administrative skills. Responding in a timely manner whilst providing accurate information and excellent customer service. Monitor customer service enquiries with the aim to provide improved experienc

A leading retail company in the UK is seeking a Retail Assistant to provide exceptional customer service and maintain store operations. You will welcome customers, assist with deliveries, and engage in team activities.

The role offers a salary range between £23K and £30K plus benefits, with a strong emphasis on customer service and adherence to banking protocols. A financial institution in Knightsbridge London is seeking a Retail Banking Assistant. The role involves customer-facing duties, processing various ban