Senior Supervisor
5 days ago
Winchester
Senior Supervisor/Voids Manager \n Winchester \n 52,000 \n Tier 1 Maintenance Contractor \n \n Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works. \n \n Key Responsibilities \n\n • Operate and lead the contract to meet performance, delivery, quality, and margin targets\n, • Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality\n, • Own the financial performance of the contract – turnover, margin & profitability\n, • Lead, motivate and continuously develop a high performing, multi-disciplinary team\n, • Ensure full compliance with Health & Safety, SHEQ, and contractual obligations\n, • Drive customer satisfaction and manage complaints swiftly and effectively\n, • Deliver KPI performance and produce clear weekly and monthly performance reports\n, • Build strong collaborative relationships with clients, commercial teams, and internal stakeholders\n, • Identify and support opportunities for contract growth and new business\n, • Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing\n\n \n People Responsibility \n Leadership of: \n\n • Supervisors\n, • Multi Skilled Engineers\n, • Supply Chain Partners\n, • Schedulers / Planners\n, • Administrators\n\n \n Knowledge & Experience \n\n • Strong understanding of housing maintenance & social housing\n, • Proven commercial and financial acumen\n, • Experience managing responsive maintenance contracts\n, • Knowledge of KPI management and SOR codes\n, • Experience mobilising and managing contracts\n\n \n Qualifications \n\n • HNC (or equivalent) in Construction or related discipline\n, • Minimum 3 years' experience leading a successful unit/contract\n, • SMSTS or IOSH qualification\n\n \n Senior Supervisor/Voids Manager \n Winchester \n £52,000 \n Tier 1 Maintenance Contractor \n