Customer service manager jobs in Letchworth Garden CityCrear alertas

We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis.

Branch Manager - LetchworthAre you a natural leader with a passion for driving sales and delivering outstanding customer service? A new opportunity has arisen for an experienced Branch Manager to join a thriving distributor of products for trade with a multi-branch network.Your Role: As Branch Manag

Do you have experience of directly managing and leading a team to achieve objectives in a target driven, stakeholder/customer focused environment? If you like the idea of inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet productivity targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you’ll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimizing productivity. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. Your New Role: • All aspects of employee management, development and people performance, • Strong operational mind-set with the ability to make short and long term business decisions, • Providing excellent customer service and maintaining consistent high standards, • Strong leadership skills and due diligence, • Passion for success and ability to motivate employees, • Minimising costs and optimising productivity, • Management of company property, cost control and sales figures, • Regular communication with the Area Manager to ensure best practice in sales development, stock control and financial management of the store About You: • An experienced people-manager, • Used to leading teams in a fast-paced, stakeholder/customer driven environment, • Skilled in time management, cost control and boosting productivity, • Motivated to consistently achieve targets What you will get in Return: • £51,615 rising to £67,315* after 4 years., • Great work-life balance - over 5 days, you’ll work either a 40 or 45-hour contract (including weekends). No matter which option you pick, we’ll make sure you’ve got plenty of time to re-charge your batteries, • 5 weeks annual leave, plus bank holidays, • Full training provided for your first 6 months with us, continued support throughout your career with Aldi, • Company pension, • Private Employee Medical Insurance after 6 months, • Company sick pay scheme, • Company maternity, paternity and adoption leave after 2 years, • Long service rewards, • All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social), as well as other wellbeing related benefits, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, Aldi also offer 40 contracts and in these instances the salary offered would be pro-rated.

About us: REMOTE TECH is a growing company; with ambitions to expand the use of IoT and software solutions and dominate the market in key industries, such as the Water Treatment Companies dealing with Legionella. REMOTE TECH employs an indirect channel sales approach; working with strategic partners to service end-users in target industries. The acquisition of new strategic partners, who buy into the opportunity to transform their business through remote monitoring services, is critical to these growth ambitions. REMOTE TECH works with each strategic partner to help them to succeed; using a blend of technology and partner enablement services to help them grow a profitable business built on remote monitoring. About the role : As part of our growth, we are looking for a passionate Business Development Manager to join our team. The key responsibilities will be: • Hunt/Prospect for new partners in the Water treatment and Facility management industries (initially, may expand to other industries), • Follow up on leads created in the marketing process for new accounts/partners., • Provide customer feedback to the product managers to ensure a quick feedback loop, • Dealing with multiple stakeholders in the decision process, at management and executive level in prospective partners. This will include Operations, Technology, Technology, Compliance and Financial executives., • Use consultative selling skills to understand the prospective partners business model. Use this understanding to co-create with the partner a business case for the use of Remote monitoring with RT, • Understand the customer’s problem and context and present tailor made solutions representing RT value proposition/partner offer to individuals and groups inside the prospect to position the value of working with RT as a partner, • Close the partnering agreement and first customer order with the partner., • Handover the partner to the Partner Account Manager, • Provide sales support to partners in the pursuit of big opportunities; those where direct “sell-with” sales activity is involved., • Coordinate RT resources to support growth. This may include roles such as PAM, operations, execs or Pre-Sales Engineering, • Maintain a good pipeline/forecast reports and qualify opportunities to focus on winnable opportunities and partners, • Develop strategic prospecting plans at least quarterly to focus activities and maintain this monthly. Required Skills & Qualifications: • At least 5 years experience in a channel orientated Business Development role, delivering successful growth from the acquisition of new channel partners., • Proven record of acquiring strategic partners for a technology solution company using a strategic business-case-led approach., • Experienced in showing how software/technology/IoT solutions can be used by channel partners to transform their operational service models., • An awareness of the business model for water treatment companies is desirable, but not essential., • A degree, or further education, is desirable but not essential., • Prospecting - willing and able to hunt for new partners aligned with the target customer profile. Able to build prospecting campaigns that use social, phone, email and face to face communication to identify and engage new partners., • Confident selling to executives - able to engage successfully with senior executives in prospects across multiple functions. Confident in building senior relationships in line with the partners buying process., • Consultative seller - curious. Able to use great questions to understand the business value of remote monitoring in a partner and their business model. Understands, and adapts to, complex buying processes in channel partners., • Commercial acumen - comfortable talking about financial aspects of a business case in the context of partnering., • Sell value - able to sell the RT value proposition to target roles in each prospective partner; sharing how remote monitoring can transform their business., • Presenting value - able to present clearly and confidently, to individuals and groups, a vision for the future operating model for their company., • Team player - works collaboratively with RT colleagues, • Customer success-focused - Prioritise the mutual success of RT, partner and end customer as a foundation for growth., • Planning - builds and delivers prospecting plans., • Growth mindset - a professional seller who is committed to CPD in sales and open to coaching and learning as part of the RT team. What We Offer: We believe in rewarding our people for their contribution and commitment. In return for your skills and enthusiasm, we offer: • Competitive salary + OTE (On-Target Earnings)., • 29 days of annual leave per year., • Birthday Leave – A fully paid day off to celebrate your birthday., • Flexible working arrangements., • Annual Leave Purchase Scheme – Option to buy up to 10 additional days of annual leave per year., • Employee Assistance Programme – Access to confidential wellbeing and support services., • Weekly Company Events – Team-building and social activities., • Free On-Site Parking., • Supportive and inclusive work environment where your ideas are valued and encouraged. How to Apply: Interested candidates are invited to submit their CVs and a brief statement explaining why they are a great fit for the role. Note: Only shortlisted candidates will be contacted for interviews. We value diversity and are committed to creating an inclusive workplace that embraces and celebrates differences. We encourage applications from individuals of all backgrounds and experiences. We take data protection seriously; any personal information you provide will be processed securely and safely and we will never provide your personal information to a third party. A copy of our Job Application Privacy Policy is available on request.

Branch Manager - Letchworth Are you a natural leader with a passion for driving sales and delivering outstanding customer service? A new opportunity has arisen for an experienced Branch Manager to join a thriving distributor of products for trade with a multi-branch network. Ensure smooth branch op

The role requires an excellent communicator with strong local knowledge and experience in sales or customer service. A family-owned care provider is seeking a Dual Site Customer Relations Manager to support two care homes in Hertfordshire.

An exciting new vacancy within our technical services function here at Altro. The European Technical Services Manager is the driving force behind our world class technical support and product performance across the UK and Europe. This role combines strategic leadership with hands on expertise, ensuring our flooring, walling, and resin solutions deliver exceptional results throughout their lifecycle. Acting as Altros senior technical authority, youll shape functional strategy, build a high-performing team, and lead innovation in training, process improvement, and customer support. If youre passionate about technical excellence and want to influence how our products perform in the real world, this is your opportunity to make a lasting impact. This permanent, full time, hybrid working role can be based from either our Letchworth Garden City, Hertfordshire head office, or our Altro offices based in Dessau, Germany. About the Role The European Technical Services Manager provides strategic and operational leadership for Altros Technical Services function across the UK and Europe. Reporting to the Head of Technical, this role translates the global technical strategy into a European roadmap covering capability, structure, processes, tools, and team development. Acting as Altros senior technical authority for installation and product performance, the role ensures our flooring, walling, and resin solutions deliver exceptional results throughout their lifecycle. Key responsibilities include driving customer excellence through robust technical validation, documentation, training, and field support; overseeing complex installation investigations; and building strong relationships with installers, distributors, contractors, and major customers. The position works cross-functionally with Product Management, R&D, Operations, Regulatory Affairs, Sustainability, and Sales to integrate Technical Services into product launches and lifecycle improvements, while aligning European practices with global standards. Leading teams in the UK and Dessau, the role fosters a high performance, collaborative culture, defines clear development paths, and promotes safety and continuous improvement. Additionally, the manager owns the strategic direction and delivery of Altros Training Centres, ensuring programmes and materials reflect modern installation techniques and industry standards. With a focus on innovation, the role drives continuous improvement in technical processes, training, and digital tools, using data and field feedback to enhance service delivery. This position requires regular travel between UK and Dessau, as well as customer and site visits across Europe Benefits Enhanced family friendly benefits Including Maternity, Paternity and Shared Parental Leave. Holidays We all need a break, and our holiday entitlement starts at 25 days plus bank holidays. Dont worry if you need a little extra... you can buy some more! Employee Benefits Hub Many of us are feeling the pinch at the moment from the rising cost of living. As a result, we have looked into ways in which we can further support employees during these challenging times and we have launched our Benefit Hub to all UK employees which entitles us to exclusive discounts with our retail partners. Learning and Development We have a comprehensive programme of in-house training and coaching as well as access to external courses to ensure that you can continue to grow and develop throughout your career with the Altro group. Pension A defined contribution pension scheme available for all staff. The minimum contribution level is 4%, which will be matched by the company, however if you wish to contribute a higher level, this will be matched by the company up to 6%, in line with your length of service and the benefit being provided Life Assurance Hopefully never needed, but from day one you will be covered by our life assurance scheme which will pay up to four times your annual salary Occupational Health We offer occupational Sick Pay and even have an onsite Occupational Health Service available to help get you back on track. Employee Assistance Programme A 24-hour helpline to support you through any of lifes issues or problems. EAP service is entirely confidential, reliable and as a professional EAP provider, Heath Assured have teams of qualified experts to answer your calls any day, any time. They can support you on the telephone, online or in person; whichever is most suitable and appropriate. Some services are also available for anyone in your household. Volunteering In support of our Foundation vision, our wish is for every employee, globally, to give one day per year (the day is paid for by the company), to volunteer for a healthcare related charity/organisation. Just one day, can make a big difference! Social Events There are a variety of social events across the group, including the company Christmas party. Retirement Planning It might be a long way off, but we know its not always easy to stop working so we provide advice and support to ease the transition to retirement. Eye Care Free eye tests are available for all employees. Long Service We offer long service awards to all our employees. Parking Dont worry about getting parked...we have free car parking at all our sites. Additional benefits (depending on your role) Hybrid Working Providing flexibility around both home and office working. Car Allowance Certain positions with us entitle you to car allowance. Private Medical Scheme The type of cover available to you will be dependent on your job. Requirements Were seeking an experienced technical leader with a proven track record of managing field-based or installation-focused teams within manufacturing, construction, or building products environments. Youll bring expertise in shaping functional strategy or leading significant transformation, combined with strong commercial awareness and the ability to balance technical judgment with customer and business needs. A history of resolving complex technical issues through root-cause analysis and systemic improvements is essential. Ideally, youll also have knowledge of flooring, walling, or interior construction systems, experience working across multiple European regions or multi-site teams, and German language skills. To succeed, youll demonstrate inclusive leadership, excellent communication and influencing skills, and the ability to articulate a clear vision for the function. Resilience, sound judgment, and strong analytical problem-solving capabilities are key, along with a collaborative mindset and commitment to safety, quality, and continuous improvement. TPBN1_UKTJ

A leading jewellery brand in Hitchin is seeking an experienced store manager to drive sales and inspire a high-performing team.The ideal candidate will have a proven track record in retail operations and customer service, along with strong leadership skills.This role offers a highly competitive sala

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

A leading jewellery brand in Hitchin is seeking an experienced store manager to drive sales and inspire a high-performing team.The ideal candidate will have a proven track record in retail operations and customer service, along with strong leadership skills.This role offers a highly competitive sala

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Senior Customer Success Manager, Sales/Service Clouds. Acting as an advisor

Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success catalog of services as required for your customer* Providing timely, proactive Salesforce feature guidance based on the areas of interest for your custom

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Children’s Residential Team Leader.Location: Moston, Greater Manchester.At Cambian you’re not just working - you’re shaping futures, furthermore as a Residential Team Leader, based within the Manchester region every moment you spend with our young people (ages 8–18) helps them feel safe, val

OPS Manager Service - Eindhoven. Wij zijn op zoek naar een gepassioneerde Operations Manager om ons team te versterken !. Als Operations Manager zijn wij op zoek naar iemand die:.

Our Guest Service Manager closely supports the Active and General Manager. Previous experience in customer service within the hotel and hospitality industry is crucial. A solid understanding of excellent customer service practice.

Supervisory or managerial experience in beach/poolside service or similar hospitality environment. We’re looking for an enthusiastic and experienced Beach Service Manager to lead the day-to-day running of our sun decks and pool area for the 2026 season. Our sun decks are built into striking volcan

Our Guest Service Manager closely supports the Active and General Manager. Previous experience in customer service within the hotel and hospitality industry is crucial. You'll be Neilson's customer service ambassador, ensuring we consistently deliver a premium holiday experience.

Supervisory or managerial experience in beach/poolside service or similar hospitality environment. Beach Service Manager - Luxury Beach Club in Greece - Summer 2026. Our sun decks are built into striking volcanic rock just metres above the deep blue Ionian Sea - a unique setting where our Beach Serv

Service Manager (Complex Supported Living). Complex Supported Living services across England. Marva Group is a dynamic and fast-growing parent company with a diverse portfolio of healthcare businesses, including care homes, recruitment services, domiciliary care, and specialist health solutions.

The Service Manager will support the operational stability, incident responsiveness and day-to-day service management of key Digital Delivery Hub products — Gateway Forms, CBRE and the Register API Service. Proven operational oversight of live digital services, ensuring service stability, performa

Support in the scheduling and co-ordination of works with customers, based on appropriate skill sets, ensuring the timely completion of service work at high customer quality standards. Customer Service & focus experience. Collaborate cross-functionally with Sales, Projects and Service to manage esca

You are an experienced internally based Sales Executive seeking to make your next move into a small but friendly and busy team environment and a role which offers variety of involvement between sales, customer relationship and customer product application support activities. To expand their existing

Account Manager - Technology Services. My client is a growing technology services provider seeking a motivated Account Manager to join their commercial team. Present proposals and service recommendat.

Hours: Monday to Friday 8 AM - 5 PM Are you a face to face customer-focused individual with a passion for providing exceptional service? We are seeking a dedicated Customer Service Executive to join our clients team in Shefford. Assist in resolving customer issues, documenting concerns, and escalat

Are you a Team Leader with previous experience of setting and operating CNC Laser Machines? I am working with a client in Sandbach who are recruiting x2 Team Leaders to run the Laser department on either a mornings or afternoons shift.As a Team Leader you must have proven experience on Laser machine

For over three decades, we have been dedicated to supporting individuals and employers across the UK.As a nationwide market leader, we have.The Team Leader will manage a small team of Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Pl

This role provides a valuable and technically challenging opportunity to work in a modern defence manufacturing environment, providing essential and decisive military capability to our UK customer and their allies.

You will be responsible for professionally leading the care and support team during any span of duty, ensuring the provision of a safe, effective and efficient care and support service to older people and people with learning difficulties / disabilities is maintained, which respects their rights and

Youll ensure that every engagement with prospective customers highlights the technical excellence, scalability, and enterprise readiness of their cutting-edge AI platform.

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?. We are looking to recruit Team Leaders to lead our Morrisons Daily and drive our performance forward for our customers.

Key responsibilities * Lead, manage, and motivate an IPS team to achieve strong employment outcomes for service users * Embed the IPS model and ensure high-fidelity delivery across all areas of the service * Provide line management support, including regular supervision, 1:1s, field mentori

Key Responsibilities: Support the Registered Manager in the day-to-day running of the home Lead, mentor, and supervise a team of care staff Ensure all safeguarding, compliance, and quality standards are met Support the development and implementation of individual care plans Build trusting relat

Demonstrate to Ofsted how National Minimum Standards (NMS) and the Children Act 1989 Guidance and Regulations Volume 4: Fostering Services inform strategic planning and service delivery. Leadership, Strategy and Service Development:. Due to our continued expansion, we have an exciting opportunity fo

Interested? Take a look below to understand what youll be doing as Service Provider Pay Manager:. Were Hiring! Service Provider Pay Manager!. At Evri, our service providers are at the heart of everything we do.

Eiither 7am-10pm or 8am-11pm, 3 shifts a week on a 3-week rolling rota.We are currently seeking a compassionate and reliable Team Leader to join a new residential home, providing high-quality residential care to children aged 717 with learning disabilities and associated challenging behaviours.As a

Join our Lancaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and

Customer Service Coordinator Exeter Full time, Temp to Perm Are you passionate about making a difference through excellent customer service? gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon. Your daily responsibilities will include: - Answering and

We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Supported Living Services, where our. The Deputy Specialist Service Manager will be released from shift to carry out the role for 2-3 shifts per week. We

You'll ensure all activities are undertaken in a safe way, whilst adhering to all Clarions policies and procedures and work to embed a customer focused approach to all areas of the service.

We are currently seeking an experienced Residential Team Leader to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18.

Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport.

Lead and support a team of HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.

This is an exciting opportunity to join our dedicated team in the Dudley area, leading high-quality supported living services.

Temporary Accounts Receivable Team Leader.Salary: £35,000 - £40,000 (FTE).Contract: Temporary, Full-Time.Are you an experienced Accounts Receivable professional with strong leadership skills? We're working with an impressive company based in Sunderland seeking a Temporary Accounts Receivable Team

You will also develop and review support plans with service users, collaborate with multi-disciplinary teams and community agencies, maintain a safe and welcoming environment, facilitate service user engagement and peer support, monitor quality and provide performance indicators. We’re seeking an

As a Team Leader you will be working in collaboration with the Registered Managers, Staff Nurses and Home Support Workers within the nursing care setting. You will be responsible for professionally leading the care and support team during any span of duty, ensuring the provision of a safe, effective