Customer Service jobs in Birmingham - Page 2Create job alerts

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with ho

Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. We are currently recruiting for a Freight Account Manager to join our highly successful, market-lea

Leading independent Corporate Travel Company, who provide first class booking tools with traditional business travel are keen to add to their growing team! They are seeking a Galileo whizz that can book, ticket, re-issue and amend. Join a business travel company that value staff engagement and offer great benefits (detailed below). The successful candidate will be an experienced Business Travel Consultant, who thrives in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Working 37.5 hours between 0700 - 1900 and salary of £34k pa! This is a full remote position and could be your perfect home-based corporate travel opportunity! JOB DESCRIPTION: • Arranging all travel from flights, to car hire to hotels and other ancillaries, • To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner., • Provide an excellent service via communications with customers and accuracy of bookings, • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner., • Dealing with phone calls and email requests/queries from existing and potential clients., • Providing clients with suitable travel options and suggestions of the best way to meet their requirem...

This is an excellent opportunity for a hands-on, driven General Manager who thrives on being the face of the business, motivating their team, and driving the continued growth and development that the venue has already achieved. The company is in a strong financial position and continues to invest se

Commercial Account Manager Remote role (Ideal location South of Birmingham) Up to £55,000 + Additional Benefits We are supporting a leading fine wine company in their search for a Senior Account Managerto drive growth and build lasting relationships with premium On Trade accounts across th

Customer Service Representative.

External Account Manager Location: Field-based (Midlands & South England) Package: Competitive salary + company car/car allowance + bonus + benefits A leading chemical distribution business is seeking an experienced and motivated External Account Manager to join its Personal Care division, coverin

Looking for a business travel role, but feel like all the adverts you see sound similar? Now we have a business travel role with a twist! How about rolling business travel, events and sports travel management into one exciting and challenging role! A reputable Birmingham based independent provider o

Our client is looking for a knowledgeable and enthusiastic individual (ideally with experience in the automation or engineering industry although not essential as training will be provided).Working in an office-based role, the sales engineer must have the ability to advise, follow up and complete sa

Private Client Consultant Wills & LPAs £28,000 £30,000 + funded STEP qualifications Hybrid | Advisory-focused | No fee targets Are you working in Private Client and enjoying the advisory side, but feeling weighed down by billing targets, time recording, or law firm politics? Were recruiting a Private Client Consultant to join a growing estate planning and financial services organisation. This role focuses on advising pre-qualified clients who have already accessed Will-writing services through an employee benefits platform meaning no cold sales and no business development pressure. Why this role stands out • Clients are already engaged no chasing work, • Focus on quality advice and drafting, not billable hours, • Funded STEP qualifications and structured progression, • Hybrid working with autonomy and flexibility, • Exposure to complex estates and long-term client relationshipsThe role Youll advise clients on:, • Wills, Trusts and Lasting Powers of Attorney, • Estate planning and inheritance tax considerations, • Drafting and amending Wills and LPAs within agreed SLAs, • Law graduate or Private Client professional with 2+ years experience, • Background in Wills, Trusts, LPAs or Estate Planning, • STEP or CILEX qualified (or actively working towards), • Fully funded STEP qualifications, • Clear progression to Senior Consultant, • Ongoing training, mentoring and support, • Collaborative, people-first culture JBRP1_UKTJ

We are presently looking to recruit a Account Manager for a Midlands based Automotive Supplier.TheAccount Manager will be responsible for all commercial activities across automotive OEMs, and will also have responsibility for generating quotations as well as engineering changes through the developme

Energy Account Manager Birmingham (Hybrid - 2 days in office) Full-time (Monday-Friday) Salary: £25,000 - £28,000 (depending on experience) A growing, purpose-driven utilities organisation is looking for an experienced Energy Account Manager to join its Customer Operations team, managing key B2B clients and delivering outstanding service. The Role: • Act as the main contact for strategic B2B customers and partners, • Manage queries end-to-end, ensuring timely resolution, • Collaborate across teams to deliver a seamless customer experience, • Produce regular customer reports and insights, • Lead client review meetings and maintain strong relationships What We're Looking For • B2B customer service or account management experience within the Energy industry, • Strong stakeholder management and communication skills, • Highly organised, able to manage multiple priorities, • Confident using Excel What's in it for you? • Hybrid working, • Collaborative, supportive team and culture, • Opportunity to work with high-value clients and make an impact, • Play a key role in shaping and improving customer experience Get in touch with VIQU Energy for a private discussion about this role. You can also contact Lily Moore directly through our website. Referral Bonus: Have someone in mind for this position? We offer rewards of up to £1,000 for successful introductions (T&Cs apply). To stay up to date with the latest industry opportunities, follow @VIQU Energy online.

The Commercial Account Manager - Trade is a commercially driven sales role within a tech distribution environment, focused on executing market-led, volume-based trading activity across a portfolio of price-sensitive trade customers. Job Title: Commercial Account Manager - Trade. It is designed to ma

The Commercial Account Manager - Trade is a commercially driven sales role within a tech distribution environment, focused on executing market-led, xrnqpay volume-based trading activity across a portfolio of price-sensitive trade customers. Job Title: Commercial Account Manager - Trade.

Audit and Accounts Manager Location: Bromsgrove Salary: £50-55k Role Overview: As an Accounts & Audit Manager, you will play a key role in the management and delivery of services to a varied portfolio of clients. Do not wait to apply after reading this description a high application volume is expected for this opportunity. This is an excellent opportunity for someone with a strong background in accounts to take the next step in their career and be part of a collaborative and supportive team. Key Responsibilities: Leading and managing assignments from planning to completion for a portfolio of clients. Overseeing and reviewing the work of junior staff, providing guidance and support. Managing relationships with clients and maintaining regular communication to ensure the timely delivery of services. Preparing financial statements in compliance with UK GAAP or IFRS, and other applicable standards. Reviewing the work of junior staff and assisting in their development. Assisting with the preparation of tax computations and assisting with other areas of tax compliance. Ensuring that deadlines are met and that work is carried out efficiently and to a high standard. Maintaining and managing client records, ensuring accuracy and completeness. Skills and Experience: ACA/ACCA qualified (or equivalent) with a strong understanding of audit and accounting procedures. Experience in managing accounts preparation within an accountancy practice. • Audit Desirable but not essential Strong communication skills, with the ability to liaise effectively with clients and colleagues. Excellent organisational and time management skills, with the ability to manage multiple assignments. Strong knowledge of UK accounting standards and taxation. Proficiency in accounting software (e.g., Xero, QuickBooks, Sage, or similar). xrnqpay Ability to manage a team and mentor junior staff.

A leading digital agency in Birmingham is seeking an experienced Digital Account Manager to oversee major projects for a large automotive brand. The ideal candidate will manage and deliver various digital initiatives, ensuring effective communication between clients and internal teams. With a strong

CMS Recruitment limitedare currently recruiting forbilingual customer servicerepresentatives on behalf of an international logistics client ; Youll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working in a performance-driven contact centre environment with confidence. Ability to be communicate fluently inEnglish languageandsecond language (German), both verbal and written. Responsibilities : • Providing professional and efficient customer sales and service in all duties, • Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements, • First contact resolution of customers and clients queries, requests, orders and complaints, • Proactively contact existing and potential customers with the aim of up-selling products, • Previous contact centre experience is ideal, • Good proficiency and navigation skills around a pc, excellent keyboard skills, • Good telephone manner with a clear speaking voice, • Good communication skills and the ability to build rapport with the customer, • Ability to work well in a team As a Bilingual Customer Service Representative, you will be essential in delivering outstanding support to our clients in both German and English. Your core skills in communication and phone etiquette will enable you to effectively address customer inquiries and resolve issues. With premium abilities in data entry and multilingual communication, you will enhance our service quality and efficiency. Your analytical skills will also play a vital role in understanding customer needs and improving service delivery. Join our team to make a significant impact in a dynamic customer-focused environment. Apply now by sending across an up to date CV! JBRP1_UKTJ

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do • Respond to customer requests via telephone, email, and web chat, • Log all requests using the appropriate call logging software, • Resolve issues or provide advice and guidance where possible over the phone, • Assign calls to the relevant support teams when needed, • Action Back Office requests when required, • Advise customers and support teams on known problems/workarounds, • Keep customers updated on the progress of their request or incident, • Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring • Excellent communication skills, both verbal and written, • A genuine passion for delivering great customer service, • Willingness to learn and adapt, • Ability to work independently and as part of a team, • Strong problem-solving skills, • Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! JBRP1_UKTJ

Enthusiastic Qualified CA/ACCA with broad UK Accountancy Practice Firm background covering accounts preparation and review. A varied new role has arisen,with one of our well established Accountancy Firms. Lanarkshire,to join as a 'hands on' Accountancy Client Manager.

CCP are delighted to be working with a well-established and growing brand based in Romsey (Southampton), who are looking to recruit a Fluent German Speaking Customer Service Advisor to support their rapidly expanding business.

A leading logistics company in Birmingham seeks an Import Operator to join its Ocean Import Customer Services team.

The Customer Service Manager will support the delivery of the customer service framework, delivering documentation and training guides whilst ensuring operational duties are carried out to ensure a safe, inclusive and memorable experience for all customers. The Customer Service Manager will work alo

The role is instrumental in supporting the key account managers and our operations team in delivering the operational service to our clients. Daily you will create reports for the clients which will include stock levels and shipment status which allows the clients to deliver exceptional service to c

Customer service experience (travel, hospitality, or service‑related experience preferred). Travel Customer Service Representative (Remote). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

Customer Experience Assistant – Platform Housing Group | Remote (UK). Customer Experience Assistants. Platform Housing Group is committed to delivering exceptional customer service and driving continuous improvement.

A leading travel management company in Birmingham is seeking an experienced Executive / VIP Business Travel Consultant to provide an elite travel experience for senior leaders and high-value clients. The role demands exceptional customer service skills, the ability to handle complex travel arrangeme

A dynamic travel management company in Birmingham is seeking a Senior Business Travel Consultant to provide exceptional service to business travelers.

Remote work, from home, flexible hours - great income potential. Self-employed, remote working from home, with multiple opportunities for creating an income. Teachers, policemen, students, parents, tradesmen, mortgage brokers, social media managers, servicemen, farmers, are just some of the backgrou

A leading software company in Birmingham is looking for an Account Manager to join its Facilities Management Team.

Relay UK Call Handler - Make Every Word Count. Relay UK is a vital service helping deaf, hard of hearing, and speech‑impaired individuals connect with emergency services, businesses, friends, and family. As a Relay UK Call Handler, your fast and accurate typing ensures every message is delivered c

As our Customer Relations Manager, you will be a key point of contact in our customers’ Vistry journey, managing resources to address and resolve issues raised with efficiency, reliability whilst being results focused. More about the Customer Relations Manager role…. We have a fantastic opportun

A retail chain in England is seeking a Customer Service Assistant responsible for providing excellent service and maintaining store operations.The role includes stocking shelves, processing payments, and ensuring a welcoming environment for customers.The ideal candidate will work across various stor

A leading consultancy firm in Birmingham is seeking an experienced Assistant Cost Consultant to join their team on major data center projects.

Comprehensive training and support will be provided, along with exclusive lifestyle perks. A leading travel consultancy is seeking motivated Lifestyle Consultants to help clients create memorable experiences.

Travel Experience Specialist (Luxury & Leisure). Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.

A leading recruitment agency is seeking an Account Manager (Service Contracts) to cover the South of the UK. The ideal candidate will have sales experience, preferably in service contracts, and must have experience with technical products.

A leading automotive services company in Birmingham is seeking an Aftersales Executive to enhance customer experience.You will manage customer appointments, address enquiries, and foster relationships to ensure satisfaction.The ideal candidate will have experience in aftersales or customer service i

Ideal candidates will have extensive knowledge of the Galileo GDS system and strong communication skills.

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. I keep myself, my colleagues and customers safe by following the security procedures

A local authority children's service is seeking a dedicated Personal Advisor to support care experienced young people in their transition to independence.

We are recruiting for a Personal Advisor within Care Experienced Young People, this is a fixed term contact for 12 months. You will receive a generous local government career average pension scheme with employer contributions of 21. Flexible working patterns that suit you and all of our roles have w

Working hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. Motivate and encourage the well-

Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Have previous experience as a Business Travel Consultant. We value empathetic professionals who understand our mission: making business travelers happy!.

We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficien

A leading travel management company in Birmingham seeks a Senior Business Travel Consultant to provide exceptional service for VIP customers. Join a team that values curiosity and coworking while helping transform how businesses operate in the travel space.

As a Customer Assistant, you’ll be at the heart of the store’s operations. Lidl is one of the UK’s fastest-growing supermarket chains, known for its commitment to quality, value, and customer satisfaction. From stocking shelves and baking fresh goods to assisting customers and working tills, y

Travel Customer Service Representative (Remote). This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences. Customer service experience (travel, hospitality, or service-related experience preferred

A leading travel management company seeks a Senior Business Travel Consultant - Executive Care to deliver exemplary service to high-value customers.