Customer Delivery Assistant
2 days ago
Dagenham
We are looking for a proactive and dedicated individual to join our team as a Customer Delivery Assistant. This is an exciting opportunity to work in a dynamic environment, supporting the delivery of excellent service to our valued customers. \n Key Responsibilities in Customer Service and Delivery \n\n • Provide outstanding customer service throughout the delivery process, ensuring customer satisfaction at every stage.\n, • Assist with the smooth delivery of products to customers, supporting drivers and team members as required.\n, • Handle customer queries in a professional and courteous manner, both in person and over the telephone.\n, • Support the team in managing deliveries, helping with loading, unloading, and checking products.\n, • Monitor delivery schedules and communicate effectively with the wider team to ensure timely completion.\n\n Skills and Experience for Success \n\n • Excellent communication and interpersonal skills, with a passion for delivering high-quality customer service.\n, • Ability to work as part of a team and follow instructions accurately.\n, • Good time management skills and the ability to handle multiple tasks efficiently.\n, • Previous experience in a customer-facing or delivery role is desirable but not essential.\n, • Positive attitude, reliability, and willingness to learn new skills.\n\n Why Join Our Delivery Team? \n\n • Be part of a supportive and inclusive team where your contribution makes a real difference.\n, • Opportunities for learning, development, and career progression within the company.\n, • Competitive salary and staff benefits.\n, • Access to ongoing training and support to enhance your skills in customer service and logistics.\n\n Requirements for the Customer Delivery Assistant Role \n\n • Eligibility to work in the UK.\n, • Flexibility to work a range of shifts including weekends, as required by business needs.\n, • Basic numeracy and literacy skills.\n, • A friendly and approachable manner suitable for customer-facing responsibilities.\n, • Experience of working as part of a delivery crew\n\n