Customer specialist jobs in , London - Page 8Create job alerts

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. The focus of your role, as a ServiceNow Architect, will be two-fold. 1. Support development of large clients’ ServiceNow target architectures and roadmaps, 2. Create domain architectures as part of the wider enterprise transformation roadmap You will: • Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy, • Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow., • Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client., • Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation, • Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules., • Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management., • Contribute to customers’ business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications., • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE • Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus., • ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification., • Experience with business process modelling tools and frameworks (e.g. BPMN and UML)., • Agile, ITIL, or project management frameworks., • Experience in multi-cloud environments and integration strategies., • Familiarity with scripting languages for custom development within ServiceNow. Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business- and technology-oriented environments, helping a broad range of private- and public-sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in the Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi-disciplinary teams, hand-in-glove with our clients. Our ServiceNow ERP Architects play a pivotal role in realising clients’ business outcomes. They are at the forefront of transforming clients’ “Digital Core”, catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution. At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Customer Success, Account Management, or similar client-facing role within a B2B

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Global Customer Experience Senior Specialist. Global Customer Experience Senior Specialist.

Support the CRM Lead in testing and implementing new CRM features and automation improvements. We’re looking for a CRM Specialist to join Team Blue and drive customer engagement, retention, and lifetime value through smart, data-driven campaigns. Collaborate with commercial and category teams to a

Customer Success Specialist works directly with ACA’s software clients to ensure they are getting the most out of our software products. Update Customer Success development team on client technical problems or issues. Provide client feedback to the customer experience team for product improvement.

Specialist, Customer Technical Advocate page is loaded## Specialist, Customer Technical Advocatelocations: London: Amsterdam: Milan: Madrid: Belfasttime type: Full timeposted on: Publié aujourd'huijob requisition id: R029158As the global leader in high-speed connectivity, Ciena is c

We are currently looking for a Customer Relations Specialist (m/f/d) to join our team. Champion a customer‑first culture, combining empathy and technical insight with commercial awareness and strategic thinking. A deep understanding of SaaS platforms and customer lifecycle touch points, with the a

Communicate effectively with customers, addressing requests that range in complexity across Customer Support, Product Support, Technical Support, and Network Quality. Experience in customer service, specifically in a support specialist or service desk role. Utilize and contribute to our Knowledge Ba

Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times. We support our customers 7 days a week and your shift patterns

As a Senior Beauty Specialist, you will bring the energy, the passion, and the know-how to coach a team of Boots Beauty Specialists to create personalised experiences for every customer who visits our Beauty Halls. Were shaking up the beauty scene at Boots, and our Senior Beauty Specialists are le

As a Senior Beauty Specialist, you will bring the energy, the passion, and the know-how to coach a team of Boots Beauty Specialists to create personalised experiences for every customer who visit our Beauty Halls. Are you thinking about your future career goals? There are plenty of opportunities to

Specialist Scheme and Accommodation Support Service Administrator. Provide administrative support to teams to enable the delivery of high quality, value for money service to the customer now and in the future, in line with Planning & Support business plans. Act with honesty and integrity upholding t

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional ser

To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.To undertake maintenance and repairs in accordance with KPI’s set by the customer including, but not limited to response, repair,

We are looking for an experienced Onboarding Specialist who has in-depth expertise of customer KYC/AML due diligence processes using risk-based approach, and be well versed with both legal entities and individuals onboarding across various jurisdictions. As an Onboarding Specialist you will contribu

We value mutual support, continuous learning, and knowledge sharing. As a Customer Support Specialist, you’ll provide post-sales technical assistance to customers. You’ll work independently and contribute to improving support processes and customer experience.

As an Employment Specialist, you'll play a vital role in helping participants achieve their employment goals. Learning disability awareness and self development/knowledge to provide specialist support to customer group. Use an integration framework of local specialist services to obtain support to a

As a Technologist specialising in Lingerie & Swimwear, you will be pivotal in ensuring our products consistently meet customer expectations and regulatory standards. A specialist in Lingerie & Swimwear with deep technical knowledge of product construction, materials, and fit. Expertise in lingerie a

As a key member of the team, the Accounts Receivable Specialist will perform various responsibilities related to customer invoicing and collections. This person will be hands-on with all accounts receivable transactions and processes at ReliaQuest. Provide exceptional customer service by promptly re

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our cus

Customer Feedback & QA Specialist role at Prima.

As a Specialist, Customer Technical Advocate (CTA) reporting to the Global Customer Advocacy Manager, you will be the key technical interface between Ciena’s Global Services & Support team and our top-tier customers in your region. Specialist, Customer Technical Advocate. You will ensure a seamles

As an E-Discovery Specialist, you’ll act as the dedicated point of contact for onboarding and supporting customers using Luminance’s E-Discovery platform. Luminance Discovery operates as an autonomous unit within Luminance, with its own commercial and product strategy, which means we move fast,

Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. Develop and nurture lasting relationships with customers, serving as a truste

We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our goal. Work closely alongside our Sales and Customer Success teams to provide support assistance when required to help our trialists get over the line and to help onboard new cus

Fuse is looking for a dedicated and proactive Customer Support Specialist to join our team. You will be the first point of contact for our customers, ensuring they receive outstanding support at every stage—from onboarding to day-to-day assistance. This is a shift-based position, including overnig

Customer Support Specialist with Danish - Sofia, Bulgaria. Document customer interactions accurately in internal systems. Modern office environment with supportive leadership.

As a Sales & Services Watches and Jewellery Specialist you will provide excellent customer service to clients within our Watches and Jewellery metiers. Sales and Service Watches and Jewellery Specialist. We are recruiting for a Sales & Services Watches and Jewellery Specialist to join our Sloane Str

The Medical Sales Specialist for Radiometer is responsible for meeting or exceeding assigned KPI’s (Sales targets) by maximising customer revenue and driving the extension of business by winning competitive accounts, retaining and developing the customer base for the assigned territory. You will r

We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Nepali Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating wi

Are you passionate about customer service and fluent in Dutch? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Dutch Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting

As an AI Specialist, you will be responsible for helping to define and execute strategies that drive market expansion, revenue growth, and adoption of AI products. Years’ proven experience in a customer-facing role such as a Sales Specialist, Solutions Architect, or Product specialist, with a focu

Join us in shaping the future of AI innovation with Microsoft Azure! We are looking for a passionate and customer-obsessed Azure Solution Specialist to join our Digital Natives team in the UK. Azure, AWS, Google Cloud), and strong cross-solution knowledge of Azure. Help customers build low-code/no-c

As a Home Delivery Specialist you will play a key role in the customer journey, ensuring safe driving, respecting each and every individual they encounter, and bringing a smile to every mile. Driver CPC and the right to drive a 7. Furniture Village is a family run business that has been furnishing h

Team Leadership: Manages the society outreach team, including upskilling, motivating and training to ensure that excellent customer service and targets are delivered. Manages the society outreach team, and marketing specialist(s).

As a Digital Trading Assistant, you will be responsible for supporting with the day‑to‑day management, site trading and optimisation for the ASOS website(s) across devices. Reporting into the Digital Trading Specialist, you will support trade and help to optimise the customer journeys with a foc

This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals

The Order Management Specialist is a critical member of the European Customer Care team, reporting to the Order Management Function in Customer Care. Handling Order to Cash (OTC) queries, resolving issues and monitoring effectiveness of the Order Management processes within the B2B and B2C markets.

As a Customer Support Specialist, you will step into a critical role on a tight-knit but mighty team that supports some of the world’s largest brands. Work hand-in-hand with Sales and Customer Delivery teams to ensure a smooth handover to BAU support. Own and manage P1 incidents, loop in L3 suppor

The Specialists primarily focus on training customers, solving Salesforce cases, and successfully handling customer inquiries while following the Training & Customer Support team mission statement and team expectations. The T3 will work closely with Human Resources and the Leads/Manager to prepare n

Business Development Manager – FCC Sales Specialist (French speaking). Job function: Business Development and Sales. Within our Business Services vertical, we offer solutions that help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience.

Token Metrics is seeking a resourceful Business Development Specialist to expand our business and improve our branding initiatives.As a Business Development Specialist, your duties will include establishing networks with industry specialists, maintaining valued customer relationships, and negotiatin

Customer Experience Knowledge & Content Manager. Customer Experience Knowledge & Content Manager. We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an

Were looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Vietnamese Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborati

Junior Technical Customer Service Specialist. We are currently supporting one of our international clients, a leader in smart technology solutions for hospitality environments who is seeking Junior Technical Service Specialist to join their growing technical support team. What you'll do as a Junior

As a Customer Service Specialist, you'll work closely with internal teams and external partners to deliver an outstanding customer experience across multiple European markets. Background in customer service, logistics, or order management. Multilingual Customer Service Specialist - French, Italian &

Job Description M4 Specialist are currently recruiting for 7.HGV 2 Home Delivery Drivers on behalf of our customer based in Enfield to work Wednesday to Saturday weekly.As a driver you will be working with a drivers mate and are responsible for the delivery process and installation from a wide rang

As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Identify recurring customer issues and work with CX Engineers to design fixes or process improvements. Ability to thrive in a fast‑paced, customer‑centric environment.