Buscar empleo: 54 ofertas de trabajo de customer support specialist en , London (julio 2025)

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

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AWS Distribution

Sales Specialist - Lugagge

Job Summary: As a Sales Specialist, you will play a key role in building strong customer relationships and achieving sales targets across the UK. You’ll be responsible for presenting our product range, handling inquiries, and working closely with the wider sales and marketing team to expand our reach in both retail and online markets. ** Key Responsibilities:** - Promote and sell our luggage products to individual customers and business clients - Identify customer needs and recommend suitable products - Build and maintain relationships with retail partners and distributors - Meet and exceed monthly and quarterly sales targets - Provide post-sale support and ensure customer satisfaction - Conduct product demonstrations and attend trade events as required - Maintain accurate records of leads, sales, and customer interactions - Collaborate with the marketing team to support promotional campaigns ** Requirements:** - Proven experience in sales, preferably in retail, fashion, travel goods, or lifestyle products - Excellent communication and interpersonal skills - Strong understanding of customer service and consultative selling - Ability to work independently and manage time effectively - Goal-oriented mindset with a track record of meeting or exceeding targets - Flexibility to travel within the UK if required (for trade shows, partner visits) ** Desirable:** - Experience in luggage, travel gear, or fashion retail - Familiarity with CRM tools and e-commerce sales platforms - Multilingual (a plus, but not essential)

Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.

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Richmond Land Rover Specialists LTD

Marketing Executive – Automotive Repair, Service & MOT Garage

Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support

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KPS Euman S.L.

Sales Specialist – Test & Measurement Equipment

hace 2 meses

Jornada completa

London

Are you a passionate in electrical and electronic equipment? We are looking for Sales Specialist- Test & Measurement Equipment ( UK). Responsibilities: · Build customer relationships: Maintain a relationship of trust and satisfaction with distributors and end customers. Support distributors activities and ensuring their loyalty to KPS. Present and promote KPS products to distributors, during breakfast days, trainings and visiting end customers. Carry out point-of-sale events and end-customer visits independently or jointly with distributors. Follow up with customers and maintain long-term commercial relationships with both distributors and end users. · Business Growth: Identify and contact potential customers in the assigned area, identifying, classifying, and qualifying leads to determine their potential as clients. Promote and present campaigns, new products, etc., at the point of sale and maintain the brand image and corporate identity at those locations (displays, brochures…). Frequent travel within the UK and occasionally internationally. · Technical Advice: Resolve issues at the sales point or with the end customer. Provide pre-sales and post-sales technical support to the distributor. Provide pre-sales and post-sales technical support to the end customer. Ensure that end customers have a positive experience with KPS products. · Training and Development: Train sales point staff on the KPS product range. Contact professional associations, colleges, etc., to conduct training sessions aimed at showcasing the KPS range. · Daily Follow-up: Prepare activity reports (HubSpot, internal process). Manage follow-up on assigned objectives.

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Dangerous Goods International

Air Freight Logistics Specialist

Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.

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