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We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Building a genuinely best-in-class product transforming how businesses handle c

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. This is a hybrid role combining customer success, account management, and inside s

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You'll be responsible for ensuring customers are succe

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. Join in driving customer outc

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall account relationship, with a focus on client satisfaction. The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide e

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up. Customer Success / TAM / Solutions / SaaS client‑facing role.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Experience working with customers and the entire customer

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security re

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Share insights, risks, and recommendations with the Regional Manager, Customer Success. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support cus

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. This position reports to our Manager of Customer Success and has the

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

We’re looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that h

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. This is a fast‑paced startup environment, and we expect our Customer Success Managers to support the customer journey from end to end. As a Customer Success Manager at Altruistiq, you'll pla

The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases. Customer Success is responsible for understanding, r

Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager - Online Brand Protection (Spanish Speaking). Sign in to set job alerts for “Customer Success Manager” roles.

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. A passion for customer success and a des

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. Be the product expert and provide training and services to successfully implement

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors. This role involve

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partn

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing to help create impactful customer‑facing content. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights direc

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Ever run a restaurant and think “this system could work better if someone actually understood how we operate”? At Harri, we build workforce technology for hospitality teams - and we’re growing our UK Customer Success team. Have experience as a Restaurant Manager / Assistant Manager. Are custom

A leading financial services provider is seeking a Customer Success Manager based in London. In this role, you will develop strategic plans to drive customer retention and growth, enhance client value, and build trusted relationships. The ideal candidate should have strong client-facing experience,