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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A recruitment platform is seeking a Senior Customer Success Account Manager to manage strategic customer accounts in a remote capacity. Responsibilities include driving customer satisfaction and fostering relationships while identifying upsell opportunities.

Customers, Customers, Customers. Customer Success Manager, United Kingdom. Customer Success Manager, EMEA.

Founding Customer Success Manager. Proven experience in 0→1 environments, having scaled customer success or account management processes within the fintech or B2B SaaS sectors. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance

Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorit

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. We are

A leading digital marketing firm is seeking a Senior Customer Success Manager to drive customer success, manage renewals, and cultivate relationships within the assigned client base. This role involves actively growing customer revenue, achieving sales objectives, and engaging with senior executives

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

Passionate about customer success and building long-term relationships. Play a critical role in shaping the customer journey and driving business success. Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention.

A leading cybersecurity company is seeking a Customer Success Manager based in Newcastle. This role involves managing corporate customers, achieving renewal targets, and providing exceptional customer service.

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

Senior Customer Success Manager (12 month ftc). Senior Customer Success Manager – B2B FinOps Platform. This is a senior, hands-on Customer Success Manager role.

Founding Senior Customer Success Manager. You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. Build scalable customer success playbooks, documentation, and best practices as the function grows.

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will

Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account* This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barrie

In this role, you will be joining a team of 3 Customer Success Managers focused on the EMEA market, and will work closely with the EMEA Partnerships Director.

Partnering closely with stakeholders across Implementation, Customer Success, Product, and Enablement, the Manager will ensure consistency, quality, and alignment between regional success strategies and global training initiatives to maximize customer outcomes. The Manager, Customer Success is respo

Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Define and track core customer success metrics (e. Customer Success, consulting, agency, or sales).

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

A cybersecurity solutions company in the UK seeks a Customer Success Manager to focus on public sector customers. You will manage your customer portfolio, ensuring successful adoption and driving growth through strong stakeholder relationships.

A leading AI SaaS provider in Greater London is looking for a candidate to manage client relationships and drive value from initial engagement.Responsibilities include building strategic partnerships, connecting stakeholders effectively, and providing updates and support.Candidates should have a str

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoption o

Senior Manager, Customer Success - EMEA. Stephanie Richardson, Senior Manager of Customer Success. Customer Success Manager (Paid Search, PPC, Google Ads).

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

A technology-driven brand protection firm in Greater London is seeking a Senior Customer Success Manager to enhance client relationships and ensure product value. Ideal candidates will have over 3 years in Customer Success within the SaaS space, fluent in both French and English, and possess strong

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This position is based in London, UK, or Westport, Ireland, providing opportunities for professional growth and impactful customer engagement. This role requires

We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfaction and retention by leading success initiatives through digital channels, automation, and data. Oversee customer health metrics and usage data to identify at‑risk customers, ensuring proactive digital engag

We’re looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. We’re seeking a Customer S

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Strategic Customer Success Manager - French Speaking. As a Strategic CSM, you’ll partner w

This high growth tech company is expanding its UK team and is now hiring a Customer Success Managers and Senior Customer Success Managers to manage key enterprise accounts (3 days a week in the London office).

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

A leading customer-focused firm in Greater London seeks a Customer Success Manager. The successful applicant will deliver a world-class experience to clients, nurturing relationships and driving product adoption.

A dynamic tech recruitment firm is seeking a Customer Success Manager for the finance sector. The ideal candidate will possess strong project management skills, experience in customer-facing roles, and the ability to engage deeply with technical products.

A growing technology company in Greater London is looking for a Customer Success Manager to oversee cargo airline accounts and drive customer success. This role involves leading customer lifecycle management, analyzing performance metrics, and collaborating with cross-functional teams. The ideal can

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Voice of the customer internally within PolyAI, working alongsid

Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you’ve used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. Customer Success Manage

The Customer Success Manager (CSM) will be responsible for generating a repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements i

As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time‑to‑value

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.