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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Description The role The Customer Success Manager owns customer and member

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high performance, innovation, and impact, where your contribution directly shapes Appre

We are looking for a player coach who can be hands on with strategic / high value customers & also build out frameworks for Junior customer success executives to follow. Working with CEO to set the vision of customer success and ensuring we are meeting customer objectives & SLA’s consistently. Req

Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. Proven experience in customer success, account management, or a related role. Familiarity with CRM software and customer success platforms is

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

United Kingdom - Meeting Insights Customer Success Manager. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers’ workplace.

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Create and manage Success Plans.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Your efforts will drive product adoption, health, and long‑term value, ensuring that diverse enterprise customers—fr

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams located in Sydney, Kuala Lumpur, Lisbon, and London. Leading and managing the global customer success teams, ensuring consistent and high‑quality client service across all regions. Comfo

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Contribute to improving Customer Success best practices, identifying operational gaps, and enhancing workflows. Customer�

A world-class aerospace material supplier is seeking a Sales and Customer Success Representative based near St Albans, Hertfordshire. This role involves being the main contact for customers, managing orders, and contributing to sales targets.

The role involves developing Customer Success Plans, providing insights to customers, and ensuring their success with a strategic approach. A digital assets management company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients on the TRES platfor

A leading AI CRM company in Greater London is seeking a Customer Success Area Lead to enhance customer value and mitigate attrition. In this role, you will collaborate extensively with sales leaders and key stakeholders, orchestrate alignment between accounts and investment goals, and review custome

A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success. Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong rel

A fast-growing SaaS company in Greater London seeks a Customer Success Manager to enhance customer relationships and product adoption. The ideal candidate will have mid to senior-level experience in Customer Success within a SaaS environment. Responsibilities include guiding customer usage of Onetra

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. Collaboration with internal teams is essential to enhance customer experiences.

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

The Customer Success Manager (CSM) – SMB plays a key role in driving successful adoption and long-term engagement for our small-to-medium business customers. With a strong 1:Many mindset, the CSM is responsible for creating repeatable, automated, and data-driven workflows that support multiple cus

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct

Candidates should have a law degree or substantial experience in the legal field, alongside Customer Success expertise. A leading legal solutions provider is seeking a Customer Success Manager in Greater London. This role focuses on ensuring customers achieve their goals by onboarding and enabling t

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving customer satisfaction. A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in

As a Customer Success Manager at Medius, you will work closely with high- and medium-tier customers to help them achieve measurable business outcomes and maximize the value of their Medius investment. You will act as a trusted advisor to customers and as the voice of the customer internally, influen

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Partner closely with the entire Customer Success organization to provide a world‑class customer experience. Work to reduce time to value for the customers by guiding operational workflows for the customers. In this role, you will report to the Manager, Customer Success and Support.

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. Experience in proactively growing customer relationships within an account while expanding their

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. The role foc

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. This role focuses on maintaining and expanding customer accounts, improving client engagement methods, and showcasing the value of services over time. Ideal candidates wi

Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP). Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. Once deployed, the Applic

A leading cybersecurity firm is seeking a Customer Success Support Analyst to ensure customers maximize value from services.

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes, including projects such

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

A leading market intelligence firm is seeking a Customer Success Manager to enhance client relationships and ensure effective product adoption. The ideal candidate will have 2-4 years of experience in customer-facing roles, showcasing an ability to influence stakeholders and drive business outcomes.