Customer success jobs in Twickenham - Page 3Create job alerts

This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Opportunity to build and shape the customer success function from the ground up, with clear progression to a leadership role. Customer Onboarding & Account Management (

This is a Founding Customer Success role where you will build the Customer Success framework from scratch, bridging the gap between Sales, Support, Engineering, and Product during Sales Processes. Establish and run Proof of Value sessions with new customers. Work with customers to generate roadmaps

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positi

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

As a Customer Success Representative, youll be at the centre of our customer experience. Customer Success Representative. At The Atlas Collective, we specialise in face-to-face customer engagement across the North West London area creating meaningful conversations, representing big brands, and deli

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Following our successful Series A funding round of 15 million EUR in July 2024,

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. You will own a portfolio of education customers and be responsible for.

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Leo Technology have partnered with a long standing client to help them make a critical hire for their customer success team!.

Customer Success Representative. Your mission is to keep customers engaged, support.

Partner Customer Success / Account Development Manager. Line Manager: Head of Customer Growth. Account Management or Customer S.

This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Customer Onboarding & Account Management (50/50 split).

If you’re commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. With over 900 employees and clients in more than 40 countries, the business is investing in it

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands. Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client f

Account Management Lead / Customer Success Account Manager. Account Management Lead / Customer Success Account Manager. EMEA commercial partners — from onboarding to ongoing success.

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience.

You’ll lead a small but high-performing Customer Success team (with plans to grow), own the full customer lifecycle, and build the structure, rhythm and culture that ensures customers achieve measurable, long-term value. Lead, coach and develop the Customer Success team, creating a positive, h

Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Our mission is to protect our way of life in the digital age by pr

Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience and embed a culture of customer success. Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help cust

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Customer Success Manager - EdTech SaaS. Lead onboarding, adoption, and long-term success planning to ensure customers achieve measurable value. Own and manage a portfolio of mid-market to enterprise education customers across the UK & Europe.

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most cru.

We are seeking a proactive and customer-focused.

We're supporting a well-backed SaaS scale-up in the learning-tech space who are hiring a.If you enjoy building real features end-to-end, not just patching bugs, this is a great fit.Building and maintaining backend services in.Contributing to new feature design, architecture discussions, and code rev

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

In this key role, you will be the strategic owner of customer health and a trusted advisor to Shield’s enterprise customers, ensuring they realize measurable value and long-term success with the platform. As a Customer Success Manager, you will act as a strategic advisor to Shield’s cust

Customer Success & Operations Associate. You’ll play a key role in keeping our delivery smooth and consistent—coordinating client updates, supporting onboarding and day-to-day success activities, managing content and workflows, and helping validate new product features.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

In this key role, you will be the strategic owner of customer health and a trusted advisor to Shield’s enterprise customers, ensuring they realize measurable value and long-term success with the platform. Strategic Planning – Collaborate with internal teams and customer stakeholders to create a

If you’re commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. Minimum 3 years in Customer Success with experience managing enterprise-level, multi-stakeholder a

You’ll lead a small but high-performing Customer Success team (with plans to grow), own the full customer lifecycle, and build the structure, rhythm and culture that ensures customers achieve measurable, long-term value. Lead, coach and develop the Customer Success team, creating a positive, high-

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Proven experience in customer success, account management, or a related role. Familiarity with CRM software and customer success platforms is a plus. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team.

To help us move faster and smarter, we’re looking for a Customer Success Manager to manage end-to-end relationships with some of the UK and Europe’s leading retail and e-commerce brands, becoming their go-to contact for all things Claimit. Track performance and KPIs for each account, identifying

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Create tailored success plans aligned

Several years of SaaS customer success experience (essential). We’re looking for an experienced Customer Success Manager to join a fast-scaling SaaS company. You’ll need to be ambitious, credible in front of senior stakeholders, and comfortable speaking the language of customer success: metrics,

As Head of Customer Excellence, you will take ownership of implementation, onboarding and customer success, and build the operating model that turns customer outcomes into a repeatable commercial advantage. Have you built and scaled Customer Success, implementation or post-sale teams within a SaaS o

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise retailers or brands. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, includin

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. In this role, you will

Diligent, dependable, structured, service-oriented, and keen to grow in Customer Success or Product Operations. Customer Success & Operations Associate. Provide flexible support across Customer Success and Operations as needed.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

We are hiring a Customer Success Executive to help our customers get the most value from our platform. Capturing insights from customers and working with Product and Sales teams to support platform improvements and enhance the customer journey. Comfort using CRM or customer success software such as

Customer Success Manager (EMEA) – Cybersecurity SaaS. Customer Success or Account Management in B2B SaaS. Use data, usage, and success stories to make renewals straightforward and defensible.

Customer Success Manager (CSM). Customer Success, Account Management, or a similar role. The position reports to a Customer Success Team Lead.

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience an

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame