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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Customer Success role with high ownership in a founder-led, high-growth fintech infrastructure company. Drive customer onboarding, ensuring smoo

We are working with a high-growth Microsoft Partner seeking a commercially driven Customer Success Manager with deep Dynamics 365 Customer Engagement (D365 CE) and system integration experience. This is both a new business and customer success role, focused on winning new logos while also managing a

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. They’ll admit to being behind the curve on optimal customer centricity, so you’ll have real autonomy and authority to c

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

A leading energy analytics firm is seeking a Senior Manager, Customer Success to lead a team focused on power markets and technology providers. This role is vital for driving customer retention and adoption while fostering a culture of accountability within the team. Ideal candidates will have stron

Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers. Hiya is hiring a Customer Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. Customer satisfaction scores rem

A healthcare technology firm based in London is seeking a Customer Success Manager to own the customer journey from onboarding to support. The role involves building strong relationships with customers, providing exceptional service, and collaborating with teams to enhance product delivery.

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

A leading contractor management company based in the UK seeks a Business Development Associate to provide proactive service to customers and manage client inquiries.

A fintech startup is looking for a Commercial Associate (Customer Success & Analytics) to join their team in London.

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

Mystra Customer Success Associate. We are seeking a Mystra Customer Success Associate to bridge the gap between complex genomic science and commercial growth. Onboarding & Training: Lead technical setup and deep‑diver training for new customers.

The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in

A digital marketing firm in the UK is looking for a client relationship manager to build and maintain strong client partnerships.This role involves enhancing client satisfaction through onboarding, data analysis, and campaign improvements.Strong communication and analytical skills are essential, alo

Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clie

A leading technology company in the United Kingdom seeks a Customer Success Advocate to build strong customer relationships and ensure they gain value from products and services. Join us to make an impact in the telecom industry, fostering success and satisfaction among our customers. The ideal cand

Minimum 3 years’ experience in a B2B/Enterprise Customer Success or 5 years of experience managing large client accounts, preferably in the advertising space. The Customer Success team comprises members who are experts on the suite of XR products. The role of Customer Success Manager (CSM) is the

A leading food ingredients business based in the UK is looking for a Client Success Manager to drive customer satisfaction and innovation.

Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently. This is a hybrid role (3 days in‑office, Wimbledon HQ) reporting directly to the Director of Customer Success. Runn

The ideal candidate has solid experience in customer success and strong analytical skills. A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

An innovative healthcare technology company is seeking a Customer Success Manager based in Greater London to enhance customer relationships and oversee implementations. This remote-first role demands a proactive approach to training users and understanding customer needs. You will provide exceptiona

A healthcare technology company is seeking a Customer Success Manager to build relationships with NHS clients and ensure they maximize value from solutions. Ideal candidates should have experience in Customer Success or Sales, with a strong ability to analyze data and collaborate effectively.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Collaborate with engineers to translate customer requirements into Fin solution designs, gui

Customer Success, Customer Service, Account Management, or Sales. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes and identifying opportunities for growth within their named accounts post‑sale. Customer Success Manag

A leading data solutions company in Greater London is looking for a Customer Success Manager to develop client relationships and ensure successful outcomes using their solutions. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and a passion for

Customer Success, Client Relationship Management or Account Management, with demonstrated success managing broker and consultant relationships in the UK market. Our EMEA Customer Success team is a dynamic group of more than 30 professionals across the UK, Netherlands, France and Germany, united by a

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

A leading technology consulting firm is seeking a Director – Customer Success for the Retail Industry. This remote position focuses on ensuring customer success through technology transformation, serving as a trusted advisor to retail clients. The ideal candidate has over 10 years of experience in

In this role, you will collaborate directly with customers to create conversational AI agents, enhance ML infrastructure, and apply cutting-edge technologies to meet client needs.

A leading technology consultancy based in the UK seeks an experienced Head of Customer Success to lead the customer success function. The ideal candidate has a background in Customer Success, strong communication skills, and experience with CRM tools. The role involves mentoring a team, improving su

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

Establish customer success strategy, segmentation, and engagement models (playbooks, success plans, QBR/EBR cadences, health scoring). Manage tools and processes across Salesforce (or similar), CPQ, customer success platforms, and BI—partnering with global RevOps for standards. We are seeking a se

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improveme

A leading sustainability solutions company is seeking an experienced Customer Success Manager to drive customer engagement and program execution. The ideal candidate will have 4 to 7 years of experience in customer success or program management, with strong communication and relationship management

A leading analytics firm in the UK is seeking an Enterprise Customer Success Manager to deepen relationships with Fortune 5000 accounts. The ideal candidate has 5+ years in a technical customer-facing role, fluency in English and another European language, and a consultative problem-solving mindset.

Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. The role focuses on strategic success, retention, and

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Customer Success, Account Management, or similar roles within SaaS or fintech. Define and own Ont

This role involves managing a team of Customer Success Managers and ensuring customer satisfaction and retention. A leading technology company in Greater London is seeking a Regional Manager of Customer Success for EMEA & APAC. The ideal candidate has over 7 years in customer success roles and exper

A leading educational support organization in Greater London is seeking a Customer Success Manager to take ownership of onboarding new clients and ensuring successful platform adoption. Successful candidates will possess excellent communication skills and a relevant degree.

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and expansion. A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense ope

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.