Customer support manager jobs in Rochdale - Page 2Create job alerts

Demonstrated success in enhancing Seller Experience (SX) and Customer Experience (CX) through strategic process improvements and support frameworks. Oversee all marketplace support functions to ensure high‑quality, efficient resolutions for both sellers and customers. Lead strategic support initia

A prominent marketing firm in Manchester is seeking a Customer Support Manager to lead telephony and messaging operations. This role involves managing KPIs, enhancing customer service strategies, and ensuring compliance with regulations. The ideal candidate will have proven experience in customer se

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

A leading multi-beverage supplier is looking for a Customer Support Manager to enhance support for Premium Account Managers at their hybrid office in Hemel Hempstead.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

Build and maintain strong, long‑term customer relationships. Attend customer meetings, site reviews, and performance reviews. Track KPIs including response times, first‑time fix rates, callbacks, and customer satisfaction.

In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and trust recovery. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric sol

A leading international provider is seeking a Product Support Manager in Greater London. The role focuses on customer advocacy, process improvement, and technical expertise. Responsibilities include managing escalations, leading initiatives, and analyzing data to enhance customer satisfaction.

Job Title: Customer Support Manager – Sainsburys & Waitrose. Customer Support Manager – Sainsbury’s & Waitrose. Support JS & Waitrose Account teams with core commercial processes across beer and soft drinks, including pricing, forecasting, promotions, and customer invoicing.

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Effectively responding to all Customer Service responses, including social media, live chat, email support and booking system alterations. As well as previous expe

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

As Customer Support Manager (Senior Operations Manager), you’ll lead our telephony and messaging operations, owning KPIs, driving demand optimization through data, and coaching high‑performing teams to deliver exceptional customer service. We aim to redefine the customer finance experience, maki

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs in London and Budapest. Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. This role is a uni

As Customer Support Manager (Senior Operations Manager), you’ll lead our telephony and messaging operations with full accountability – Own KPIs, optimise demand through data and coach high‑performing teams to deliver exceptional, customer‑centric service. We will delight our customers – ma

The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. We are loo

In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Supporting the Genera

The Strategic Account Manager is a unique position for a fitness specialist with strong stakeholder management and new customer acquisition skills to join our team. Job Title: Strategic Account Manager. High Five is delighted to be working with many well-known companies to provide thousands of emplo

Support with other duties as requested by the line manager. As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and en

CAMHS Professionals is recruiting experienced Children's Residential Support Workers to join a bank of professionals supporting children's care homes across Surrey, on behalf of a local authority client. This includes working with young people with learning difficulties and those with complex mental

Support individuals in line with their care plans, risk assessments, and positive behaviour support (PBS) plans. Residential Support Worker (Complex Care / Supported Living). Follow behaviour support strategies and interventions safely and consistently.

This exciting opportunity offers you the chance to work within a supportive and innovative environment, where you will make a meaningful impact on the lives of individuals and families in need of intensive support. We are seeking a highly skilled Social Worker to join our Intensive Support Team in t

As a Residential Support Worker, you will play a pivotal role in supporting young people with EBD needs in a safe, children centred and structured environment. You will offer support with a team of residential support workers, ensuring the highest quality of care is consistently delivered while prom

You will work autonomously across your territory to raise product awareness, build strong customer relationships and use your clinical expertise to help improve patient outcomes. As a Key Account Manager, you will promote market‑leading products using your specialist sales skills to deliver commer

We operate across retail, wholesale, and foodservice channels, partnering with leading UK customers and scaling rapidly, with a clear ambition to build Tuk In Foods into a household name. This is an exciting opportunity to join our commercial team as a Senior National Account Manager. This is a home

The company offers a warm welcoming environment with a great team environment, aiding their employees in honing their skills providing outstanding customer service.

National Account Manager / Channel Controller – FMCG (Convenience Retail). A leading FMCG business is looking for a high calibre National Account Manager / Channel Controller to take ownership of a key commercial channel within the convenience retail space. Commercially sharp with experience deliv

We’re hiring a commercially driven Account Manager to join a leading agency.

Lead, mentor, and motivate a team of surgical sales professionals, including sales representatives, product specialists, and customer support staff. Reporting to the General Manager, you will play a pivotal role in leading and managing the Surgical sales division. You will be responsible for oversee

Operating as a Trusted Advisor to support development of Customer capabilities in areas that support practice development; including but not limited to paid and organic marketing activity to attract and retain patients, front desk conversion confidence and efficiency, PR activity. Identifies, develo

Account Manager - IT Solutions.

You will act as the main commercial contact for customers, ensuring alignment between customer demand, operational capability, service performance and margin delivery. We are seeking a commercially driven Senior National Account Manager to manage and grow a portfolio of key accounts across our absor

We're hiring our first Account Managers.

Be field-based at least three days per week, visiting key accounts and prospective customers across the UK. Provide accurate forecasting inputs and support monthly S&OP processes with a focus on demand-planning accuracy. Proven ability to build long-term customer relationships and grow accounts stra

To support the key customer groups, maintain a regular supply of relevant medical, scientific and general information using both internal and external information sources. Working closely with a wide range of customers, who can support business growth. Pro4orm People Ltd are partnering with an SME p

Provide training and support to ensure resellers understand our client’s products and value. Monitor market trends, competitor activity, and customer needs to shape strategy. They are looking to fill a permanent, full-time role for an Account Manager – Healthcare.

Senior Account Manager: Amazon Ads. Job title I Senior Account Manager. You’ll play a key role in supporting clients to grow their businesses on Amazon by executing and optimizing high-impact media plans, managing campaigns, and leveraging Amazon’s tools and data to drive performance.

Proven experience in a Senior National Account Manager or National Account Manager role within FMCG or large-scale retail, ideally UK grocery. The Senior National Account Manager will take ownership of key national customer relationships and play a critical role in driving sustainable growth across

From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. You will support the implementation of projects which support the sale of Aquaflush which meets the needs of healthcare professionals and their patients, into the competitive pr

CONFIDENTIAL SEARCH: Aviation Sales Executive & Key Accounts Manager / Commercial Agent. Lead existing Key Accounts: Take over an established, high-performing portfolio of existing airline business and manage it with focus on high customer satisfaction. Fiercely entrepreneurial with a high-growth mi

Other organisations may call this role a Technical Account Manager, Key Account Manager – Water Treatment, Strategic Account Manager or Principal Account Manager – Environmental Services. Work closely with internal teams to support forecasting, planning and business growth. Build strong customer

Building excellent customer relationships and sell the product and service to NHS and private healthcare customers. You will support the implementation of projects which support the sale of a range of urology products, that meet the needs of healthcare professionals and their patients, into the comp

Admin support to the wider business including research and meeting minutes. Managing coverage clippings for clients and supporting senior team members with in depth reporting.

Proven experience operating as a Senior National Account Manager or National Account Manager within FMCG or food manufacturing. Manage and develop strategic relationships with major UK grocery retail customers, driving profitable and sustainable growth. Lead Joint Business Planning (JBP) processes,

We are seeking a strategic and results-driven Enterprise Account Manager to own and grow relationships with our key clients. In this role, you will act as a trusted partner to enterprise customers, driving long-term value, retention and expansion. Monitor customer health, engagement, and performance

Proven B2B sales experience as an Account Manager, Sales Manager, Business Development Manager or relevant sales related role. Proven B2C sales experience as an Account Manager, Sales Manager, Business Development Manager or relevant sales related role. Experience delivering client-focused solutions

Sales Account Manager – Manchester | £60,000+ OTE. We’re expanding our sales team and are looking for motivated Sales Executives who want strong earning potential, a supportive environment, and importantly a. Tailored development plans to support long-term growth.