Customer support specialist jobs in Liverpool - Page 3Create job alerts

Overview We are seeking a driven and commercially minded Sales Specialist to join a fast-paced financial services business. This role is focused on developing new business opportunities, managing broker relationships, and supporting the progression of lending enquiries from initial contact through to underwriting. You will act as a key point of contact for brokers and clients, delivering a high level of service while identifying opportunities to grow the lending pipeline. Key Responsibilities Business Development & Sales • Execute business development strategies to achieve and exceed targets • Proactively generate new business through broker outreach and relationship management • Manage inbound loan enquiries from brokers and direct clients • Promote lending products and services to new and existing intermediaries • Identify market opportunities using competitor analysis and customer feedback Deal Management • Conduct initial assessments of loan enquiries and gather relevant information • Provide indicative terms and agreements in principle • Progress enquiries to underwriting for full assessment • Maintain accurate and up-to-date CRM records for all cases and interactions Stakeholder Management • Build and maintain strong relationships with brokers, clients, and internal teams • Work closely with underwriting to ensure a smooth transition from enquiry to completion • Collaborate with post-completions teams to support repeat business opportunities • Represent the business at meetings, events, and exhibitions where required Process Improvement & Support • Contribute to the development and improvement of processes and product offerings • Provide competitor insights and market feedback • Support wider team initiatives and assist senior stakeholders as required • Deliver training and support to colleagues across the sales function Skills & Experience Required • Experience in a sales, business development, or financial services role • Strong understanding of lending, property finance, or bridging finance (desirable) • Proven ability to build and manage client and broker relationships • Excellent communication skills with the ability to explain complex financial information clearly • Strong organisational skills with the ability to manage multiple priorities • Analytical mindset with attention to detail • Proficiency in Microsoft Excel and CRM systems Desirable Experience • Experience within bridging finance or specialist lending • Background in a fast-paced financial services environment • Exposure to working with brokers and intermediaries Personal Attributes • Target-driven and commercially focused • Proactive and self-motivated • Strong problem-solving skills • Team player with a collaborative approach • Adaptable and able to work under pressure • Positive and flexible mindset What’s on Offer • Competitive salary with commission and discretionary bonuses • Hybrid working model with flexible start and finish times • Generous holiday allowance with additional leave for key life events • Option to buy or sell annual leave • Life assurance, income protection, and healthcare support • Enhanced parental leave • Long service recognition and rewards • Wellbeing initiatives and mental health support • Ongoing training, development, and career progression opportunities Working Pattern Hybrid working with flexibility to attend the office as required, alongside occasional travel and attendance at industry events

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry. Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinate urgent and routine repairs and maintenance Liaise with trades people/contractors and keeping customers up to date Organise safety inspections and managing remedial works Liaise with landlords following regular property visits Assist customers with general tenancy queries Carry out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention Ensure personal and team deadlines are met, service levels maintained and KPI’s achieved About You: We’re not just looking for good customer service; we`re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore, you will need the following skills: - A positive ‘can-do’ approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Excellent organisational skills with attention to detail Strong time management skills and able to prioritise workload Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 20 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Why join us? The Connells Group is a market leading brand across The Wirral. Our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00744

Join as a Fire Compliance Surveyor and lead the delivery of remedial and improvement works arising from FRAs across a diverse residential portfolio. You'll scope, specify, programme and assure quality from start to finish keeping people safe at home, every day. Client Details Work for a values‑driven, not‑for‑profit housing provider operating across Merseyside and Cheshire, supporting tens of thousands of customers. The organisation champions collaboration, accountability, learning and customer outcomes-investing in colleagues' development and community safety while delivering compliant, high‑quality homes. Description Lead the end‑to‑end delivery of FRA actions: scope, specification, programmes, budgets, and quality assurance. Manage and performance‑drive contractors and specialist consultants for safety, quality, cost, and compliance. Conduct site inspections and provide technical oversight to verify works meet standards and regulatory requirements. Maintain accurate compliance data, producing clear progress, risk, and financial reports. Work closely with residents, internal teams, and Fire & Rescue Services to plan and deliver works with minimal disruption. Champion continuous improvement in residential fire safety, building safety culture, and record‑keeping. Profile Level 4 fire safety qualification (e.g., NEBOSH Fire Safety & Risk Management or equivalent FRA qualification). Strong, current knowledge of fire safety legislation and residential building safety. Proven experience delivering FRA action plans and coordinating remedial works at pace. Solid contractor/consultant management on live sites-quality, performance, H&S, and documentation. Confident project management: prioritisation, multi‑workstream oversight, deadline ownership. Excellent stakeholder communication with residents, Fire & Rescue Services, and internal teams. Meticulous record‑keeping and the ability to produce transparent reports. A customer‑focused, accountable approach aligned to organisational values. Full UK driving licence and flexibility to travel across Merseyside & Cheshire. Job Offer 12‑month fixed‑term contract with immediate, meaningful impact on resident safety. Hybrid working (up to 3 days remote) Competitive salary plus strong benefits, including: 35 days' annual leave + bank holidays (including a 3‑day Christmas closedown) Option to buy up to 5 extra days annually 9% employer pension contribution (employee contributions from 3%+) Access to wellbeing support: trained managers, wellbeing champions, and mental health first aiders Ongoing training and formal qualifications with genuine career progression pathways Inclusive culture with adjustments available throughout the recruitment process

Job Title: Customer Service Specialist / Contact Centre Advisor – Panda Waste Role Purpose Act as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance. Key Responsibilities Handle inbound customer contacts via calls on PANDA’s contact centre numbers Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirements Person Specification / Skills & Competencies Essential: Excellent communication and active listening skills Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to learn new technology Resilient and adaptable with a positive attitude Desirable: Ability to handle challenging calls with empathy and professionalism Good organisational and multitasking skills Experience with CRM or contact centre environments (beneficial but not mandatory) Working Conditions Office based Contact centre hours typically 08:30–17:00, 5 days a week, Saturdays may be a requirement We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Paint Sprayer Required, in Liverpool We are working on behalf of our client to recruit a highly skilled Vehicle Paint Sprayer for their busy Bodyshop team in Liverpool. This is an excellent opportunity for an experienced Paint Sprayer looking to further their career within a reputable automotive dealership. The successful Paint Sprayer will join a professional environment committed to delivering top-quality vehicle finishes and outstanding customer service. Benefits: Competitive basic salary, negotiable based on experience Monday to Friday, 8am to 5pm working hours, with no weekend work Modern workshop facilities designed to optimise your productivity Supportive and professional working environment within a leading dealership Opportunities for career progression and professional development Environmentally conscious practices supporting waste reduction and sustainable operationsDuties: Preparing vehicles by masking and sanding prior to painting Applying paint in compliance with current legislation and quality standards, specialising in acrylic polyurethane enamel Detailing and finishing vehicles to ensure high levels of customer satisfaction Strictly adhering to health and safety protocols at all times Maintaining cleanliness and organisation of the work area Managing materials efficiently to minimise waste and support environmentally sustainable practices Assisting with waste disposal in line with environmental standardsRequirements: Proven experience as a Paint Sprayer within a bodyshop or collision repair environment Ideally qualified in automotive paint spraying techniques Full UK manual driving licence Strong attention to detail and pride in workmanship Ability to work both independently and as part of a team Capable of consistently delivering high-quality vehicle finishesIf you meet these requirements and are eager to advance your career as a Paint Sprayer in Liverpool, we invite you to find out more about this exciting opportunity. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement, covering Liverpool & Merseyside, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activitiesAbout you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP).Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for WomenBefore applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role

The role of Aftersales Customer Support Specialist is to deal with, and process, all incoming leads and queries relating to the service and repair of customers vehicles, both via telephone, we. Our client, an independently owned, well-established main dealer are looking to recruit an Aftersales Cust

Customer Support SpecialistLocation: Brackley, NorthamptonshireSalary: Competitive + BenefitsJob Type: Full-time, PermanentCustomer Support Specialist - Electronics | Technical Support | BrackleyOur client, an innovative and growing electronics company based in Brackley, is looking to recruit an exp

This role involves handling customer inquiries, processing sales orders, and ensuring high standards of customer service. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work efficiently under pressure.

The role involves managing customer inquiries, resolving issues effectively, and improving overall customer experience. A leading social media platform seeks a Global Customer Service Representative to support the French community market. Candidates should hold a BA/BS degree, have at least 2 years

What does a Sales Support Specialist role mean at our client?. Sales Support Specialist (Full-time, Maternity Cover 12 months with possible extension). Monitoring shipments to customers when necessary and ensuring high levels of customer service.

A leading AI video platform company is looking for a Customer Support Representative to provide essential support to its customers. The ideal candidate has at least one year of experience in a technical support role and excellent communication skills.

This hybrid position requires strong communication skills and the ability to handle multiple responsibilities including order processing, customer liaising, and support for the sales team. A global supplier of ingredients is seeking a Sales Support Specialist for a full-time maternity cover role. Id

A leading gaming platform provider is seeking a Support Specialist to assist creators and buyers. You will respond to product inquiries, manage support tickets, and ensure customer satisfaction. The ideal candidate has a passion for customer service, strong communication skills, and a technical back

A travel services company in the United Kingdom is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries. The role involves responding to phone and email inquiries, providing guidance during the booking process, and ensuring a positive customer experienc

An automotive recruitment consultancy in Luton is seeking a Customer Experience Specialist to enhance customer experiences at a dealership. Responsibilities include welcoming customers, conducting vehicle presentations, and supporting sales teams with product knowledge. This entry-level role is idea

A leading finance provider in the UK is seeking a skilled Sales Support Specialist offering administrative and customer support to sales teams. This hybrid role requires strong communication and analytical skills, with a focus on providing excellent customer service.

An energy utility company in Birkenhead is seeking a Customer Service Representative to provide exceptional support to customers, particularly in vulnerable situations. Candidates should possess strong customer service skills, a positive attitude, and proficiency in Microsoft Office tools like Excel

A leading digital solutions provider in Greater London is seeking a Central Dispatch Agent to enhance customer satisfaction and manage service activities. The role requires excellent communication, a customer-focused attitude, and fluency in German.

A growing transport and logistics business in the United Kingdom is seeking a Customer Service / Administrator. The role involves handling customer enquiries, processing orders, and ensuring high service standards. The ideal candidate has experience in customer service, strong communication skills,

A growing eco-friendly company in the United Kingdom is seeking a Customer Service Support professional with a salary of up to £35,000. You will handle customer enquiries, manage orders, and build client relationships. The ideal candidate should be confident on the phone with strong customer servic

A dynamic benefits platform in Greater London is seeking a Customer Support Agent to deliver exceptional service and resolve technical issues efficiently. The ideal candidate should have 1-2 years of experience in customer service within a B2B SaaS environment.

A healthcare technology company in the UK is hiring a Technical Customer Support Representative. This role involves providing after-sales support and troubleshooting customer issues related to their devices. A minimum of 2 years of customer service experience and strong troubleshooting skills are es

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

A travel service provider in Liverpool is seeking a motivated Customer Service Representative to support clients within the travel industry. The ideal candidate will have strong communication skills and a customer-focused attitude. This role offers flexible work options and growth opportunities in a

A recruitment agency is seeking a Customer Operator in Whitchurch, Bristol for night shifts managing CCTV footage and handling calls. Ideal candidates must possess a full UK driving licence, excellent communication skills, and previous customer service experience.

A respected business in Reigate is seeking a Sales Support/Customer Service Administrator to enhance their sales efforts. The ideal candidate should have prior experience in sales support, excellent communication skills, and a passion for customer service. Responsibilities include managing CRM syste

A leading banking group in Southampton is seeking a Customer Support representative to provide face-to-face assistance in branches. The ideal candidate has at least 12 months of customer service experience, a passion for helping people, and the ability to adapt to various customer needs.

A dynamic benefits platform in Greater London is seeking a Senior Customer Support Agent to provide exceptional support to customers facing product-related challenges. A competitive salary and benefits package are offered, including professional development support, mental health resources, and a un

A dynamic growth company in Greater London is seeking a Customer Service Representative to be the first point of contact for customers. You will manage customer interaction queries, ensure accurate record-keeping in the CRM, and proactively engage customers. Ideal candidates have 1+ years in custome

A leading financial technology company in the United Kingdom is looking for a Support Specialist dedicated to providing exceptional customer service. The role involves assisting customers through various support channels and collaborating with international teams to solve issues, all while upholding

Responsibilities include responding to customer inquiries and assisting with travel planning. The company offers training, flexible work options, and growth opportunities within a supportive team environment. A travel service company is seeking a motivated Customer Service Representative to assist c

A leading financial services provider in Greater London seeks a Sales Support Specialist to aid the sales team by managing customer accounts and ensuring effective communication with clients. This role offers opportunities for professional growth and development in a supportive and inclusive work en

A leading financial institution is seeking a Fraud Customer Care Advisor in Liverpool to protect customers from fraudulent activity. The role involves detailed case management, customer service, and collaboration across teams while working 35 hours weekly in a hybrid model. Ideal candidates will pos

A leading AI time platform is seeking a Customer Support Associate in the United Kingdom. The successful candidate will provide support to U. Ideal candidates will have 3-5 years in tech support with excellent communication skills.

A leading financial services provider is seeking a Sales Support Specialist in the Greater London area. The role involves providing administrative and operational support to sales teams, managing enquiries, maintaining sales data, and ensuring exceptional customer service. Candidates must demonstrat

A leading supply chain firm in the United Kingdom is seeking a Customer Service Representative to manage customer orders and requests. Responsibilities include processing orders, resolving customer issues, and maintaining accurate records within the ERP system. This role supports teamwork and requir

A leading recruitment firm is seeking a dedicated Customer Service Representative for a full-time permanent position based in Essex. The ideal candidate will excel in delivering exceptional customer service, handling queries via phone and email, and resolving issues promptly. This role offers a chan

Hiya is hiring a Customer Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping

A global marketplace company is seeking a Customer Service Representative to provide exceptional service and support during auctions. Responsibilities include processing payments, filing documents, and ensuring customer satisfaction while communicating with various departments. Ideal candidates will

A dynamic healthcare company in the UK is seeking a motivated Customer Service Assistant to provide excellent support to customers.

A recruitment consultancy is seeking an Operational Support Officer in Derby to provide customer and stakeholder support, manage enquiries, and improve service efficiency. The position offers temporary full-time hours, requiring strong communication and organizational skills, and experience with cus

A leading recruitment agency in the United Kingdom is looking for a Customer Service Assistant to join their expanding team in Wincanton, Dorset. You'll handle customer calls, process orders, and resolve issues while providing outstanding service. The role offers competitive hourly pay and opportuni

You will provide excellent support to customers through calls and emails, helping them with inquiries and transferring them when needed. A renowned service provider in the UK is seeking a dedicated customer service representative. The ideal candidate will have excellent communication skills and a pa

The successful candidate will build relationships with customers, manage communication with suppliers, and contribute to process improvements. This role requires strong skills in MS Office, effective communication, and organizational abilities within a supportive environment that values teamwork and

A recruitment agency in Bedford is looking for a Sales Office Administrator to manage customer queries, process orders, and ensure accurate information is relayed. This role requires strong attention to detail, excellent communication skills, and experience in sales administration or customer servic