JOB TODAY logo

Customer support jobs in Brent - Page 2Create job alerts

Are you a business? Hire customer support candidates in Brent

  • Data Analyst
    Data Analyst
    1 month ago
    £42000–£45000 yearly
    Full-time
    Isleworth

    Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)

    Immediate start!
    Easy apply
  • SUPERIOR/ DUTY MANAGER
    SUPERIOR/ DUTY MANAGER
    1 month ago
    £16–£19 hourly
    Full-time
    London

    Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.

    Immediate start!
    Easy apply
  • Sales Assistant
    Sales Assistant
    1 month ago
    Full-time
    Shepherds Bush Green, Hammersmith and Fulham

    Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: • Sales & Customer Service, • Greet and assist customers in a friendly, professional manner., • Understand fabric types, uses, and care instructions to provide accurate information., • Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion)., • Cut fabric to specific lengths using measuring tools with accuracy., • Handle sales transactions using the point-of-sale (POS) system. Stock Management • Restock shelves and fabric displays., • Organise fabric rolls or bolts according to color, type, or size., • Assist with inventory checks and stockroom organization., • Cleaning & Store Maintenance, • Keep the sales floor clean, including sweeping, dusting, and wiping down counters., • Ensure cutting tables and equipment are clean and free of fabric debris., • Tidy displays and keep fabrics neatly folded or rolled., • Empty bins and dispose of fabric scraps or waste appropriately., • Maintain a clean and safe work environment for both staff and customers.

    Immediate start!
    No experience
    Easy apply
  • Marketing Executive
    Marketing Executive
    1 month ago
    £38000–£42000 yearly
    Full-time
    London

    Role Overview LOVII GROUP LIMITED is a UK-based company engaged in commercial operations and business development activities. As part of its ongoing business activities and market presence, the company is seeking a Marketing Executive to support its marketing and promotional functions. The role will focus on assisting with the delivery of marketing campaigns, managing digital content, and supporting customer engagement activities. The successful candidate will work closely with internal teams to ensure consistent brand messaging and effective execution of marketing initiatives. Key Responsibilities Assist in planning and executing marketing campaigns across online and offline channels; Support the development and maintenance of marketing materials and promotional content; Manage and update digital content across company platforms, including websites and social media; Conduct market research and competitor analysis to support marketing strategies; Monitor marketing performance and assist in preparing reports; Coordinate with internal teams to support campaign delivery and business activities; Assist in maintaining consistent brand messaging across all communication channels; Support customer engagement and communication initiatives; Provide general administrative support for marketing activities. Recruitment Requirements Bachelor’s degree or above in Marketing, Business, Media, or a related field; At least 1–3 years of experience in marketing, digital marketing, or a related role; Strong written and verbal communication skills in English; Good organisational and time management skills; Ability to work independently and as part of a team; Familiarity with digital marketing tools and platforms would be advantageous; Additional language skills would be beneficial but are not essential.

    Easy apply
  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12.21 hourly
    Full-time
    Richmond

    Front of House Team Member at The Greyhound Kew Location: Kew, London Part and Full time roles available About The Greyhound The Greyhound is a beloved local institution in the heart of Kew, dedicated to providing a premium pub experience for our community. We pride ourselves on blending traditional charm with high-quality service, and we are looking for an experienced hospitality professional to join our Front of House team. The Role We are searching for a hospitality all-rounder who is as comfortable steaming the perfect flat white as they are shaking a classic cocktail or pouring a flawless pint. You will be responsible for creating a seamless, welcoming experience, ensuring every guest receives attentive and knowledgeable service from the moment they walk through the door. What You will Be Doing • Providing expert bar, coffee, and table service to a high standard., • Crafting quality cocktails and barista-standard coffee consistently., • Supporting daily operations and maintaining an immaculate pub environment., • Working effectively with the team to ensure smooth service during busy shifts., • Representing The Greyhound with professionalism and a proactive attitude. We are Looking For Someone Who • Has solid experience in a fast-paced hospitality role., • Is fully bar and cocktail trained with a strong knowledge of spirits., • Is proficient in coffee preparation and latte art., • Lives in or near Kew and is reliable, flexible, and punctual., • Has a genuine passion for customer service and thrives under pressure. Why Join Our Team? You will work in a supportive, friendly environment with a loyal local following. We offer competitive pay, a fair share of tips, and the opportunity to work with premium products alongside an approachable leadership team. If you have the skills and the energy to match, we would love to hear from you.

    Immediate start!
    Easy apply
  • Sales Associate
    Sales Associate
    2 months ago
    £1000–£8000 monthly
    Part-time
    London

    Goodwyn Services • Contract basis • Greater London, England, United Kingdom (Remote) Company Description At Goodwyn we pride ourselves in being the number one finance & asset investments specialists in the London Markets. Primarily in the London commercial & residential real estate industry. Role Description This is a contract, remote role for a Sales and Marketing Specialist located in Barnet. The candidate will be responsible for developing and managing sales strategies, building strong customer relationships, and overseeing sales operations. The role mainly involves engaging with potential clients, driving customer rapport, collaborating with business owners or high net worth individuals, and providing exceptional customer service to achieve company goals in providing finance in terms of bridge, mortgages & all other means of financing from real estate to cars, jets, yachts & anything else in the vehicle industry. The company also specialises in auction sales primarily in the London residential real estate & commercial property. Qualifications • Strong skills in Communication and Customer Service to engage with clients effectively, • Experience in Sales and Sales Management to develop strategies and drive revenue, • Ability to create and execute Training initiatives to support team development, • Proven ability to meet targets and manage client relationships, • Effective team collaboration and organisational skills, • Remarkable in person communicator skills with charism in solving problems and helping business owners, property owners, high end investors or small time ones achieve personal goals., • A "can can do" attitude with relentless focus on sales progressions

    Immediate start!
    Easy apply
  • Business Deployment Manager (Commission Basis) – UK
    Business Deployment Manager (Commission Basis) – UK
    2 months ago
    £10–£25 hourly
    Part-time
    Wembley

    Type: Commission-Based About Us: VC Materials Ltd is a dynamic and innovative organization committed to delivering exceptional solutions in Construction Materials. We are seeking a motivated and results-driven Business Deployment Manager to join our team on a commission basis and help expand our presence in the UK market. Job Description: As a Business Deployment Manager, you will be responsible for identifying new business opportunities, establishing strategic partnerships, and driving the deployment of our products/services across the UK. This role offers the flexibility of remote work and the potential for lucrative earnings based on performance. Key Responsibilities: Identify and develop new business opportunities within the UK market Build and maintain strong relationships with clients and partners Lead the deployment and promotion of our solutions to ensure successful adoption Conduct market research to understand industry trends and customer needs Negotiate deals and close sales to meet or exceed targets Collaborate with internal teams to ensure smooth deployment and support Requirements: Proven experience in business development, sales, or deployment roles Strong network within the UK industry sectors relevant to our offerings Excellent communication, negotiation, and interpersonal skills Self-motivated with the ability to work independently Results-oriented mindset with a focus on achieving targets Compensation: This is a commission-based role with attractive earning potential. Compensation will be directly linked to successful deployments and deals closed.

    Immediate start!
    Easy apply
  • Sales Intern
    Sales Intern
    2 months ago
    Part-time
    London

    Job Summary We are seeking a motivated and enthusiastic Sales Intern to join the growing AI sales team at Bespoke-AI, a company specialising in the design and delivery of bespoke AI systems tailored to each client’s unique needs. This internship offers a standout opportunity for ambitious individuals looking to gain real-world experience in sales, business development, and client engagement within a fast-paced and highly rewarding AI environment. The role is heavily focused on building client rapport through proactive networking across multiple channels. Much of this will involve face-to-face meetings through pre-booked appointments, where you will confidently engage prospects and book qualified meetings for yourself and the wider sales team. These meetings will then progress via Zoom, Microsoft Teams, or phone calls at a minimum. You will receive close, hands-on training from experienced sales professionals with over a decade of success in developing high-performing salespeople. The first two weeks of the internship will involve shadowing and networking alongside our Business Development Manager, learning proven techniques for effective outreach, relationship building, and meeting booking. This internship is designed as a clear pathway into a permanent Sales Consultant role within our expanding AI department. While this is an intern position, payment incentives are available for both meetings booked and deals closed by the sales team from your booked appointments. Responsibilities • Assist the Management and Sales Teams in identifying potential clients and conducting outreach through networking, referrals, and direct engagement, • Build strong client rapport through face-to-face meetings and professional relationship management, • Confidently book qualified sales meetings between clients and the sales team, • Support the preparation of sales presentations, proposals, and marketing materials, • Participate in client meetings and assist in maintaining positive, long-term client relationships, • Conduct market research to identify trends, opportunities, and target industries, • Track and report sales activities and outcomes using CRM systems, • Attend structured training sessions to develop knowledge of AI solutions, sales processes, and closing techniques, • Contribute insights and feedback during team meetings to help refine sales strategies, • Perform administrative tasks including data entry, appointment scheduling, and correspondence management Requirements • Currently enrolled in or a recent graduate of a relevant degree programme (Business, Marketing, Communications, or similar) - May be considered without, • Excellent verbal and written communication skills with confidence in professional settings, • Smart, professional appearance and a strong personal presence, • Highly driven, motivated, and eager to grow within a fast-paced sales environment, • Strong organisational skills with the ability to manage multiple tasks effectively, • Comfortable working independently as well as collaboratively within a team, • Proficiency in MS Office Suite (Word, Excel, PowerPoint), • A proactive mindset with strong problem-solving abilities, • Previous experience in sales, customer-facing roles, or marketing is advantageous but not essential. This internship provides a powerful platform for aspiring sales professionals to develop high-value, industry-specific skills while contributing directly to the growth of an innovative AI company — with clear progression, hands-on mentorship, and performance-based incentives from day one.

    No experience
    Easy apply