Customer support jobs in Enfield

Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.

We are looking for a Warehouse Operative/ Retail assistant to join our team. Our operational hours are: Monday-Saturday: 10:00 - 19:00. Sunday: 10:00 - 16:00. Main responsibilities: Picking and manually handling stock Making sure stock is received, stored, packed and transported according to the highest standards Maintaining a clear and tidy warehouse and ensure any potential hazards are dealt with safely, quickly and efficiently To have passion about delivering great customer service Reliability and punctuality The ability to adapt to working in a fast-paced ever-evolving environment Having a key role in supporting our store colleagues by making sure orders are assembled correctly Using tools provided and training material provided efficiently Taking responsibility for your own and others safety whilst at work Using your Mechanical Handling Equipment efficiently Working both independently and as part of a team

We are looking for an enthusiastic, passionate, experienced Barista to join our friendly team. The ideal candidates: - Must have a passion for coffee - Must be able to demonstrate latte art skills - Be looking to excel and grow within the business as the company grows - Be a very enthusiastic, outgoing personality - Have excellent customer service skills - Be somebody who loves what they do and have fun whilst performing your day-to-day tasks. - Be able to work independently and under pressure. - Be able to engage with customers and support with on-site marketing activities. - Be flexible with your working hours - (early start) AM or PM shifts and work weekends. - Speak English - Be a UK Resident with the relevant work permits and evidence of the right to work in the UK. Your duties and responsibilities will include the following: - Grinding and brewing coffee. - Making juices, smoothies, teas and sandwiches. - Taking client orders and receiving payment. - Speaking and interacting with customers. - Maintaining a clean and sanitised working environment. - Following health and safety guidelines. - Being aware of and following operational policies and procedures. - Being punctual and maintaining regular and consistent attendance. - Ensuring that the shop remains a pleasant place to be. If you are interested in being part of a new sustainable & eco-friendly cafe, please get in touch. Send us your CV, and we will be in touch.

Are you passionate about sales and ready to take your career to the next level? Look no further! We are currently seeking a talented and motivated salesperson to join our team. As a Sales Representative with us, you'll have the opportunity to: Work with an innovative and growing company Sell cutting-edge products/services Develop and maintain relationships with clients Enjoy competitive compensation and bonus opportunities Receive ongoing training and support to help you succeed Requirements: Proven track record in sales Excellent communication and negotiation skills Ability to work independently and as part of a team Strong customer service orientation

Job Description: We are seeking a passionate and skilled Beauty Therapist Worker to join our team. As a Beauty Therapist Worker, you will be responsible for providing a range of beauty treatments and services to our clients, ensuring they receive exceptional care and leave feeling rejuvenated and satisfied. This role requires a high level of professionalism, excellent communication skills, and a genuine interest in enhancing the well-being of our clients. Responsibilities: Perform a variety of beauty treatments including facials, massages, manicures, pedicures, waxing, and other body treatments. Consult with clients to assess their needs and preferences, and recommend appropriate treatments. Provide personalized advice on skincare routines and products. Maintain cleanliness and hygiene standards in treatment rooms and work areas. Keep accurate records of client consultations, treatments, and product recommendations. Stay updated on the latest beauty trends, techniques, and products. Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction. Upsell additional treatments and products to clients where appropriate. Adhere to all company policies and procedures, including health and safety regulations. Requirements: Proven experience working as a Beauty Therapist or similar role. Relevant qualifications in beauty therapy or cosmetology. Strong knowledge of skincare products, treatments, and techniques. Excellent interpersonal and communication skills. Ability to work effectively both independently and as part of a team. Outstanding customer service skills with a focus on client satisfaction. Attention to detail and a commitment to maintaining high standards of professionalism and hygiene. Flexibility to work weekends and evenings as required. Benefits: Competitive salary based on experience. Commission on upsells and retail sales. Ongoing training and professional development opportunities. Employee discounts on products and treatments. A supportive and inclusive work environment.