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General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
We are seeking a highly competent and professional Personal Assistant to provide dedicated support to our CEO. This pivotal role ensures the smooth operation of the CEO's activities, enabling them to focus on strategic priorities. Key Responsibilities Executive Support: - Provide administrative, personal, and event-related support to the CEO - Manage the CEO’s calendar, scheduling appointments and prioritising time effectively - Screen, prioritise, respond to and delegate email and phone inquiries, ensuring appropriate follow-up Document, Data and Financial Management: - Draft, create, and send client quotes, proposals, and invoices - Automate repetitive tasks, manage data, and potentially even assist with web development or software projects - Reconcile payments, track accounts, and confirm invoice payments with senior management Event and Project Coordination: - Support the planning and execution of key meetings, events, and client engagements - Contribute to ad-hoc projects aligned with the company’s strategic objectives Other Duties: - Assist with sales reports, accounts preparation, and other administrative tasks - Support business growth initiatives, such as social media management and search engine optimisation, when needed Competencies Data science skills: Ability to code in R and or Python Language Proficiency: Written and spoken proficiency in Chinese, Malay, and English Intercultural Fluency: Comfortable working with diverse, global stakeholders and navigating cultural differences effectively. Deep cultural understanding across Central and East Asia Teamwork: Able to work collaboratively in a fast-paced, dynamic environment Independent Problem-Solving: Solutions-focused with a proactive approach to challenges Organisational Skills: Highly organised with exceptional attention to detail and time management Adaptability: Comfortable managing last-minute changes and shifting priorities Confidentiality: Maintains discretion, tact, and diplomacy in handling sensitive information Professionalism: Demonstrates excellent interpersonal and communication skills Required Qualifications Education: - GCSE or equivalent (preferred) Experience: - A minimum of two (2) years of professional experience as an assistant to a senior executive or founder, ideally in a start-up or small business setting Skills: - Positive, can-do attitude with the ability to handle last-minute changes - Proven ability to establish, maintain, and enhance professional relationships with a wide range of stakeholders - Advanced IT proficiency, including Python or R, Microsoft Word, Excel, and familiarity with internet tools Languages: - Excellent knowledge of Chinese (written and spoken), and good working knowledge of English and at least one other East Asian language Desirable Qualifications - Familiarity with CRM and bookkeeping software - Knowledge of social media marketing and search engine optimisation Role Details Location: London (on-site) Hours: 37.5 hours per week, with flexibility for occasional evening or weekend hours Type: Permanent, Full-Time Why Join Us? This is an exciting opportunity to play a key role in a growing consultancy with a global impact. If you thrive in a dynamic, multicultural environment and are ready to support a visionary leader, we’d love to hear from you. Application Process To apply, please submit your CV and a cover letter detailing your suitability for the role. Applications will be reviewed on a rolling basis.
AEA SUPPLY LTD (Company No. 15251829), based at Maple House, High Street, Potters Bar, England, EN6 5BS, is a reputable manufacturer and exporter in the heavy machinery sector, with a focus on earthmoving and ground engagement parts. As part of our expansion into the UK and European markets, we are recruiting a General Manager to oversee office and business administration, ensure daily operational efficiency, and manage compliance with Home Office sponsor licence obligations. Key Responsibilities: · Oversee general office administrative duties such as filing, data entry, and document organisation · Handle incoming calls, emails, and external enquiries professionally and efficiently · Assist with staff record keeping and support HR documentation processes · Manage internal correspondence and support the coordination of office schedules and meetings · Support order processing and liaise with suppliers, customers, and the parent company as needed · Maintain up-to-date records of staff as per legal requirements · Assist with compliance-related administrative tasks, including use of the Sponsorship Management System (SMS) · Provide regular updates and reports to management on administrative and operational matters
Job Responsibilities: Verify order specifications and communicate with storage and logistics teams for efficient processing. Communicate with airlines, freight forwarders, and customs officials to ensure smooth logistics operations. Prepares and processes import and export documentation for international cargo movement. Ensure compliance with aviation and cargo transport regulations. Track and monitor shipments, updating clients on delivery status. Coordinates delivery routes to optimise time, fuel efficiency, and cost-effectiveness. Monitors driving time and speed limits to ensure regulatory compliance. Manage and resolve any issues related to cargo delays, damages, or discrepancies. Maintain accurate records of shipments, costs, and logistics data.
Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP
Job Description – • Applicant shall be responsible to optimize business processes and drive efficiency across our retail and online sales operations. • They will play a vital role in ensuring smooth day-to-day business operations, supporting sales teams, and improving overall efficiency. • Monitor sales performance and provide data-driven insights to improve sales strategies and work closely with store managers and e-commerce teams to enhance customer experience. • Identify operational inefficiencies and recommend process improvements and Act as a bridge between sales, operations, finance, and marketing teams. • Ensure compliance with industry regulations, company policies, and data protection laws.
Southern Land London Ltd is a leading property management and maintenance company based in the heart of London. We provide a comprehensive range of services to property owners, including management, maintenance, cleaning, and promotional support for rental properties. With a strong commitment to excellence and customer satisfaction, we are dedicated to setting new industry benchmarks. As part of our expansion, we are seeking a Projects Manager (Advertising) to oversee and execute innovative marketing and advertising campaigns that enhance our brand presence and drive engagement. This is an exciting opportunity for a creative and results-driven professional to contribute to the company’s growth by developing strategic advertising initiatives. Key Responsibilities: Develop and implement advertising and promotional strategies for our property portfolio. Manage marketing campaigns across digital and traditional media channels. Collaborate with internal teams and external partners to create compelling advertising content. Conduct market research to identify trends and opportunities for brand positioning. Monitor campaign performance and optimize strategies based on data insights. Manage project timelines, budgets, and resources to ensure efficient execution. Requirements: Proven experience in advertising, marketing, or project management, preferably in property or real estate sectors. Strong understanding of digital and traditional advertising channels. Excellent communication, negotiation, and project management skills. Ability to think creatively and strategically to drive brand awareness. Proficiency in marketing tools, analytics, and content creation platforms. A proactive and results-driven mindset with the ability to multitask. Why Join Us? Be part of a dynamic and growing company in the heart of London. Opportunity to lead exciting projects and make a direct impact. Competitive salary and professional growth opportunities.
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, onboarding, and training of new employees. · Support performance evaluation processes and employee development initiatives · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Coordinate with IT support to ensure that office technology and systems are functioning properly. · Analyze data related to operations and provide insights for decision-making. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
** Duties of a Transport Clerk:** 1.Schedule Deliveries – Plan and assign delivery routes and times. 2. Prepare Documentation – Create delivery notes, manifests, and invoices. 3.Track Shipments – Monitor vehicle locations and delivery progress. 4.Handle Paperwork – Maintain transport logs, compliance records, and reports. 5.Coordinate with Drivers – Communicate instructions, delays, or changes. 6.Check Vehicle Availability – Ensure vehicles are ready and roadworthy. 7. Report Issues – Log and escalate transport delays or vehicle breakdowns. ** Responsibilities of a Transport Clerk:** 1. Ensure On-Time Deliveries – Make sure goods arrive as scheduled. 2. Maintain Accurate Records – Keep transport data updated and organized. 3.Follow Regulations – Ensure compliance with transport and safety laws. 3. Communicate Effectively – Act as the link between warehouse, drivers, and customers. 4. Support Transport Manager – Assist with admin tasks and daily operations. 5. Minimize Costs – Help plan efficient routes and manage transport expenses. 7.Ensure Customer Satisfaction – Resolve transport-related complaints quickly.
We are searching for an exceptionally skilled and multilingual Property Manager who will seamlessly manage, optimize, and elevate our portfolio of properties across global platforms. You will be the bridge between our properties and our diverse clientele, ensuring an exceptional and personalise experience for guests from all corners of the world. You are not just a manager; you are a global hospitality ambassador with a passion for creating memorable experiences, an eye for detail, and the ability to handle multiple responsibilities in an ever-changing, fast-paced environment. With your proficiency in multiple languages, you’ll be able to effectively engage with international guests, providing unparalleled service and handling every aspect of the guest experience before, during, and after their stay. Key Responsibilities: Global Guest Experience Architect: Provide an impeccable experience for guests from around the world, offering prompt, personalise responses to inquiries in multiple languages. You’ll create bespoke experiences that cater to each guest’s unique cultural and personal preferences. End-to-End Property Operations: Oversee the entire life cycle of property management, from listing creation and optimization to guest communication, booking management, cleaning coordination, maintenance requests, and post-stay follow-ups. Performance Optimizer: Monitor key metrics across platforms (e.g., Airbnb, VRBO) and implement data-driven strategies to ensure maximum occupancy rates, competitive pricing, and stellar guest reviews. Implement market research and competitive analysis to keep properties at the forefront of the hospitality space. Multilingual Mastery: Utilize your fluency in multiple languages to engage with a diverse, international client base. From managing pre-booking inquiries in French, Spanish, or German, to handling post-stay feedback in Mandarin or Portuguese, your linguistic skills will allow you to connect deeply with guests worldwide. Seamless Platform Management: Own and optimise multiple listings across Airbnb, VRBO, and other short-term rental platforms. You’ll craft high-impact property descriptions, upload beautiful photos, and ensure the accuracy and attractiveness of each listing. Vendor & Partner Liaison: Manage relationships with local service providers, cleaners, maintenance personnel, and other vendors to ensure the smooth running of each property. Your negotiation skills will help maintain excellent service while maximizing profitability. Legal & Compliance Vigilance: Stay up-to-date with international and local short-term rental regulations. Ensure that all listings comply with legal requirements, tax laws, and platform policies. What We’re Looking For: Multilingual Expertise: Fluency in at least 3 languages (including English) is required. Knowledge of French, Spanish, Italian, German, Mandarin, or Arabic will give you a competitive edge in this global role. Hospitality Industry Experience: Proven experience managing short-term rental properties or working in hospitality (Airbnb, VRBO, hotels, etc.). You understand the nuances of the guest experience and can adapt quickly to changing needs. Tech-Savvy: Comfortable using property management software (e.g., Guesty, Lodgify, Hostfully) and optimizing listings across multiple platforms. Bonus if you're familiar with pricing algorithms and revenue management tools. Exceptional Communication Skills: A master of communication, able to engage with guests and vendors alike whether it’s through chat, email, or phone and in a variety of languages. You convey professionalism and warmth with every message. Detail-Oriented & Highly Organized: You excel at juggling multiple tasks, keeping things neat and efficient, and ensuring every aspect of property management runs without a hitch. Your calendar is your best friend, and you know how to prioritize effectively. Problem Solver & Innovator: You love challenges and thrive on finding creative solutions. Whether it’s addressing a guest concern or coming up with new ways to improve our listings, you are constantly looking for improvements and ways to innovate. What You’ll Get: Global Reach: Manage properties located in top destinations around the world, from Paris to Bali to New York. Competitive Compensation: A salary that reflects your expertise, along with performance-based bonuses that reward your success. Flexibility & Freedom: Work remotely from anywhere in the world, with flexible hours that respect your work-life balance. A Dynamic & Creative Environment: Be part of a cutting-edge, fun, and collaborative team that values fresh ideas and innovative approaches to property management. Career Growth: As we expand globally, so will your opportunities. You’ll have the chance to take on more responsibilities and grow with our company. Why This Role is Unique: This isn’t just another property management position. This is an opportunity to redefine what luxury hospitality means in the short-term rental space. You will be the face of our brand to the world, creating connections and fostering relationships with guests from diverse backgrounds.
Accounts and Office administrator Company: Blake Corporate Limited Location: [Canary wharf] Employment Type: Full-time Salary: [£25,500 yearly] Blake Corporate Limited is a dynamic and growing firm committed to delivering high-quality accounting, business advisory, and corporate services. We pride ourselves on our professionalism, integrity, and client-focused approach. Position Overview: We are seeking a proactive and detail-oriented Accounts and office assistant to join our team. This dual-role position is ideal for someone who enjoys working with numbers and is equally comfortable managing general office tasks. You will support our finance team with day-to-day accounting duties while ensuring the smooth operation of the office. Key Responsibilities: Accounting Duties: Assist in bookkeeping and data entry using accounting software Process invoices, receipts, and payments Reconcile bank statements and maintain financial records Support with VAT returns and other statutory filings Prepare basic financial reports for management Assist in payroll preparation and employee records Office Administration: Handle incoming calls, emails, and office correspondence Maintain office supplies and equipment Organize files, documents, and client records Provide general support to the team as needed Coordinate appointments and meeting schedules Requirements: Diploma or degree in Accounting, Finance, or a related field Previous 2 years experience in an accounting or office administration role is an advantage Proficiency in MS Office (Excel, Word, Outlook); knowledge of accounting software is a plus Strong attention to detail and organizational skills Good communication and interpersonal abilities Ability to multitask and work independently in a fast-paced environment What We Offer: A supportive and collaborative work environment Opportunities for professional growth and development Competitive salary and benefits How to Apply: Please send your resume and a brief cover letter. Join us at Blake Corporate Limited and be part of a team that values growth, professionalism, and excellence.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
We are seeking a motivated and organised Receptionist / Administrator with experience in a legal setting to join our team in Bolton. This is an exciting opportunity for a professional who thrives in a dynamic environment and is passionate about delivering excellent customer service. As the first point of contact for clients and visitors, you will manage front desk operations while providing crucial administrative support. Your background in a legal environment will be invaluable in ensuring the smooth running of our office. Key Responsibilities: Front Desk Duties: Welcome and greet visitors, clients, and staff in a friendly and professional manner. Phone Handling: Answer, screen, and direct incoming calls efficiently. Take and relay messages as needed. Administrative Tasks: Perform general administrative duties such as filing, photocopying, and handling mail. Appointment Management: Schedule and manage appointments and meetings, including coordinating staff calendars. Client Communication: Handle inquiries from clients, providing relevant information or directing them to the appropriate person. Data Entry: Maintain accurate and up-to-date records, databases, and files. Legal Support: Assist with legal documentation, correspondence, and case files, ensuring compliance with confidentiality and regulatory requirements. Office Supplies: Monitor and order office supplies to maintain a well-stocked inventory. Document Preparation: Prepare documents, reports, and presentations as required by the team. If this sounds of interest, submit your CV and one of our agent will contact you.
As the Marketing Manager at Remoli, you lead the development and execution of strategic marketing initiatives that enhance our brand presence, engage our customers, and drive revenue growth across all locations. You manage campaigns across digital and traditional channels, ensuring consistency in our brand messaging while bringing creative ideas to life. By analysing customer insights and marketing performance, you continuously refine strategies to optimise our reach and impact. A key focus of this role is digital marketing and search engine optimisation (SEO). You will oversee the development of a robust digital presence, ensuring our website ranks highly in search engine results and that our content strategy attracts and retains customers. You will be responsible for implementing best SEO practices, managing online advertising campaigns, and leveraging data analytics to enhance performance. Collaborating closely with the operations team, you support product launches, promotions, and events, helping to bring the authentic flavours of Remoli to a broader audience. Qualifications and Responsibilities 3+ Years as a Marketing Manager 3+ Years in Hospitality Degree in Marketing or Related Field Strategic Planning & Campaign Management Digital Marketing & SEO Content & Social Media Management Event Coordination & Brand Partnerships Customer Insights & Performance Analysis Budget & Collaboration Brand Awareness & Engagement SEO & Digital Performance Campaign & Sales Performance Customer Retention & Loyalty Customer Feedback & Reviews
Plan and manage office work schedules, assign administrative tasks, and delegate responsibilities to ensure efficient workflow across all departments. Supervise the handling of all internal and external correspondence, client inquiries, and documentation related to accounts, billing, payroll, sales records, statistical data, and staff vacancies. Ensure that all internal procedures and compliance requirements relating to client records, document retention, and financial transactions are adhered to in line with industry regulations. Coordinate with other departments to support cross-functional operations, staff onboarding, and administrative reporting. Organise and manage the company’s resources, including office supplies etc. Maintain accurate records of internal processes and provide regular updates to senior management on administrative operations and performance.
Graphics Designer We are looking for a creative and detail-oriented Graphic Designer with UI/UX experience to join our team. This role will involve collaborating with the Marketing and IT teams to design visually stunning graphics and enhancing the user experience (UX) and user interface (UI) for our website and mobile app alongside the end customer’s software applications. The ideal candidate should have a strong understanding of branding, design principles, user behaviour, and digital product awareness. Key Responsibilities: Work closely with the marketing team to design creatives for promotions, email campaigns, and landing pages. Collaborate with the IT team to design and refine the UI/UX of the company website and mobile application. Create wireframes, prototypes, and user flows to ensure seamless navigation and user-friendly experiences. Work on designing intuitive interfaces that enhance usability and engagement. Optimise web and mobile app designs based on analytics, A/B testing, and user feedback. Ensure mobile-first and responsive design principles are followed for cross-device compatibility. Work closely with developers to ensure seamless implementation of UI/UX designs. Coordinate with the marketing team to align visuals with brand identity and campaign goals. Conduct design presentations to key stakeholders, explaining creative rationale and user experience improvements. Stay updated with the latest UI/UX trends, tools, and best practices to bring innovation to designs. Conduct user research and usability testing to gather feedback on designs. Identify and address UX pain points to enhance conversion rates and customer satisfaction. Analyse heatmaps, user flows, and behavioural data to refine UI/UX strategies. Education and Skills: Bachelor’s degree in computer science, any certificate in Graphic Design, UI/UX Design, Visual Arts, or a related field.3-5 years of experience in graphic design and UI/UX, preferably in an e-commerce or digital environment. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, Invision, or Sketch. Strong understanding of UI/UX principles, typography, theming, and branding. Experience designing responsive and mobile-first interfaces. Knowledge of HTML, CSS, and front-end development basics is a plus. Familiarity with user research methods, A/B testing, and usability testing. Creative thinker with a strong eye for aesthetics and user experience. Detail-oriented with the ability to multitask and meet deadlines. Strong collaboration and communication skills to work with cross-functional teams. Problem-solving mindset to tackle design and user experience challenges.
Company Overview: Sterling FMUK is a dynamic and fast-growing company that values innovation, teamwork, and commitment to delivering high-quality services. We're looking to expand our administrative team and are seeking a motivated, detail-oriented Junior Admin to join us. Position Overview: The Junior Admin will be responsible for supporting daily office operations, ensuring efficient administrative processes, and helping with various tasks across the organization. This is an excellent opportunity for someone looking to gain valuable experience and develop their administrative skills in a fast-paced environment. Key Responsibilities: Handle general office administrative duties including answering calls, emails, and managing correspondence Organize and maintain office files and documentation Assist in scheduling meetings and managing calendars Coordinate office supplies and maintain inventory Support Team and other office tasks as needed Assist with data entry and report generation Perform other administrative tasks as required Qualifications: Strong communication skills, both written and verbal Excellent organizational and time-management abilities Ability to work independently and as part of a team Detail-oriented with a strong focus on accuracy Proficient in MS Office (Word, Excel, Outlook) Prior office experience is a plus but not required Must be a quick learner, adaptable, and eager to grow within the role Salary & Benefits: Starting salary at minimum wage Salary increase after successful completion of a 3-month probation period Opportunity for professional development and career growth Positive and supportive work environment
MOTIF Overview: MOTIF Inc is a global marketing agency specializing in Marketing, Design, and Media services. We help brands around the world connect with their audiences through compelling storytelling, innovative design, and data-driven marketing solutions. Our team of industry experts delivers tailored content and campaigns that drive growth, build brand equity, and create meaningful engagement across digital and traditional platforms. Whether launching new products, rebranding, or scaling global reach, we partner with clients to turn creative ideas into powerful results. What You Will Do: We are looking for a results-driven Marketing & Sales Intern to work with the CEO on planning and execution of marketing strategies while actively identifying and driving sales opportunities. The hybrid role combines creativity with commercial acumen, making it ideal for someone who enjoys both strategy and getting hands-on with closing deals. · Sales Execution: Generate and qualify leads through digital platforms and email marketing, alongside supporting sales presentations and proposals. · Client Relationship Management: Maintain the CRM system, ensuring timely tracking and communication with clients, prospects and leads. · Collaboration with Content: Work with media and content teams to support idea generation, develop promotional/sales materials to improve sales outreach and conversion · Reporting & Analytics: Monitor campaign and sales performance in coordination with the CEO and Marketing Lead, sharing insights and opportunities with the team · Support Revenue Growth: Identify and close sales opportunities with the CEO, whilst continuing to nurture client relationships. What You Will Bring: · Positive and proactive mindset, with prior sales experience · Understanding of marketing strategies and funnels · Excellent written and verbal communicational skills · Ability to solution and problem-solve What You Will Receive: · Experience of working at a growing full-service Marketing Agency · Ability to work remotely and directly with the client · Paid lunch and travel allowances · Commission on new client wins Employment Term: 6 months initially, with scope to go full-time
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).
Job Summary: We are seeking a dynamic and results-driven Business Development Executive to join our e-commerce team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building strategic partnerships, and expanding our online sales channels. You will work closely with marketing, sales, and operations teams to enhance our e-commerce presence and maximize revenue. Key Responsibilities: 1. Business Growth & Strategy: Identify and pursue new business opportunities in the e-commerce space (marketplaces, D2C, B2B, etc.). Develop and implement strategies to increase sales, market share, and customer acquisition. Analyze market trends, competitor activities, and customer behavior to optimize business performance. 2. Partnership & Vendor Management: Establish and maintain relationships with key e-commerce platforms (Amazon, Flipkart, Shopify, etc.). Negotiate deals with suppliers, distributors, and third-party sellers to expand product offerings. Collaborate with digital marketing teams to drive traffic and conversions. 3. Sales & Revenue Generation: Manage and grow existing accounts while acquiring new clients. Set and achieve sales targets, KPIs, and revenue goals. Develop pricing strategies, promotions, and discounts to boost sales. 4. Operations & Process Improvement: Work with logistics and supply chain teams to ensure smooth order fulfillment. Optimize product listings, SEO, and catalog management for better visibility. Monitor inventory levels and coordinate with vendors to prevent stockouts. 5. Analytics & Reporting: Track performance metrics (conversion rates, AOV, customer retention) and generate reports. Use data-driven insights to refine business strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field. 2+ years of experience in e-commerce business development, sales, or digital marketing. Strong knowledge of Amazon Seller Central, Shopify, WooCommerce, or other e-commerce platforms. Excellent negotiation, communication, and relationship-building skills. Analytical mindset with proficiency in Google Analytics, Excel, and CRM tools. Self-motivated, target-driven, and adaptable to fast-paced environments. Preferred (Bonus Skills): Experience in marketplace management (Amazon FBA, Flipkart, eBay, etc.). Knowledge of PPC advertising, SEO, and social media marketing. Familiarity with dropshipping, affiliate marketing, or wholesale e-commerce. Benefits: Competitive salary + performance-based incentives. Flexible work options. Career growth opportunities in a rapidly expanding e-commerce business.
Job Title: Housekeeping Supervisor (Duty Manager) Reports to: Cluster Operations Manager Location: Crowne Plaza, Basingstoke Shift Details: • Rate of Pay: £12.50 • Flexibility to work weekends, holidays, and early or late shifts as required. • Shift Lengths: May vary depending on the needs of the property. ________________________________________ Role Overview The Housekeeping Supervisor (Duty Manager) is responsible for overseeing the daily operations of the housekeeping department while also handling key responsibilities for the wider operational management of the property. This includes maintaining the cleanliness and organisation of guest rooms, public areas, and other designated spaces, as well as ensuring smooth service across housekeeping, health & safety, maintenance, and security. As a Duty Manager, you will also ensure compliance with hotel procedures, oversee emergency response protocols, and contribute to operational excellence across all hotel functions. This role requires strong leadership skills, an eye for detail, excellent problem-solving abilities, and the capacity to manage multiple areas of responsibility, ensuring the hotel runs smoothly and efficiently at all times. ________________________________________ Key Responsibilities Housekeeping Responsibilities: 1. Room Cleaning & Preparation: o Supervise and ensure guest rooms are cleaned to the highest standards. o Oversee bed-making, linen changes, towel replacements, and replenishing room amenities. o Ensure all in-room equipment (e.g., kettles, trays) is clean and in working order. o Check for damages, leaks, and operational issues (e.g., TV problems) and report them to the Duty Manager (DM)/Facilities/Security Ops. o Ensure rooms are prepared within the required time frame as per SOPs. 2. Public Area Cleaning: o Maintain public areas, including hallways, lobbies, meeting rooms, and washrooms, ensuring cleanliness and safety. o Oversee the emptying of waste bins and manage rubbish disposal protocols according to property guidelines. 3. Laundry & Linen Management: o Supervise the collection and delivery of dirty linens to the laundry room. o Ensure linen storage areas are organised, well-stocked, and all items are properly sorted. 4. Guest Requests & Reporting: o Respond promptly to guest requests and ensure their needs are met efficiently. o Report guest-related issues immediately to the DM or relevant department. o Uphold confidentiality and privacy in line with company policies. 5. Inventory & Supplies: o Monitor and manage stock levels of cleaning supplies, toiletries, and other amenities. o Ensure that housekeeping carts are fully stocked and ready for each shift. 6. Health & Safety Compliance: o Ensure all health and safety protocols are followed, including proper handling of cleaning chemicals and equipment. o Ensure that staff wear necessary PPE as required by the property. Duty Manager Responsibilities: 7. Operations Management & Leadership: o Oversee daily property operations, including housekeeping, maintenance, and guest service operations. o Conduct regular property inspections, identifying maintenance needs, and logging these issues for resolution. o Ensure rooms are ready for guest arrivals, effectively managing resources, time, and staff to meet deadlines. o Report all maintenance and property-related issues in real-time, ensuring they are promptly addressed. o Ensure operational efficiency across all departments and prioritise business needs. 8. Fire & Safety Compliance: o Serve as the Fire Controller, ensuring all fire safety procedures are followed, including emergency evacuation plans. (Training will be provided) o Conduct regular fire safety inspections, fire walks, and ensure fire exits and alarms are in working order. o Respond to emergencies promptly and act as First Aider when required. (Training will be provided) o Ensure compliance with all regulatory health and safety standards, including proper maintenance of safety equipment. 9. Team Management & Support: o Supervise housekeeping and general assistant teams, ensuring smooth shift handovers and proper task delegation. o Manage staff rotas, ensuring adequate shift coverage, especially during peak times. o Provide training to staff on safety protocols, confidentiality, service standards, and operational procedures. 10. Stakeholder Communication & Problem-Solving: o Act as the primary point of contact for operational, security, and maintenance issues. o Respond to emails and operational requests promptly, ensuring not just acknowledgment but follow-through to resolution. o Escalate critical issues to senior management when necessary and ensure proper documentation. o Take proactive steps to resolve on-site issues efficiently, ensuring smooth operations across all areas of the hotel. 11. Maintenance & Security Oversight: o Ensure any maintenance issues are reported and resolved within 24 hours by coordinating with internal teams and contractors. o Oversee and ensure security protocols are adhered to by working with third-party security teams. o Regularly inspect both the interior and exterior of the property to identify and address any potential issues. 12. Reporting & Documentation: o Maintain accurate records of all operational activities, including incident reports, maintenance logs, and health & safety documentation. o Prepare detailed operational reports, ensuring compliance with hotel standards and regulations. o Use Excel and other systems to compile data-driven reports on property safety, electricity usage, and maintenance trends. 13. Compliance & Business Standards: o Ensure adherence to hotel standards, confidentiality policies, and compliance regulations. o Monitor contractor access to ensure safe practices and completion of work. o Maintain high levels of professionalism, proactive problem-solving abilities, and uphold a positive work environment. 14. Emergency Procedures & Protocols: o Be familiar with and ensure staff are trained on emergency evacuation procedures, including the location of exits and assembly points. o Act promptly and efficiently in emergencies, ensuring all staff and guests are safe and protocols are followed. ________________________________________ Skills and Requirements • Experience: Previous experience in housekeeping and operational management or supervisory roles preferred. • Leadership Skills: Strong ability to lead a team, delegate tasks effectively, and ensure high service standards. • Attention to Detail: A commitment to maintaining high cleanliness standards, operational efficiency, and safety. • Communication Skills: Strong communication and interpersonal skills, both for interacting with guests and managing staff. • Health & Safety Knowledge: Basic understanding of health and safety protocols, including the handling of cleaning products and safety equipment. • Problem-Solving Ability: Ability to manage and resolve operational challenges independently. • Confidentiality: Ability to maintain confidentiality and respect guest privacy. • Flexibility: Ability to work varying shifts, including weekends, holidays, and early/late shifts as needed.
Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.
JOB DESCRIPTION KEELY BARTON JOB TITLE:SPA MANAGER REPORTS TO:MANAGER OF OPERATIONS/ HOURS:37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate
About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.