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Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high‑quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands‑on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high‑performing team environment. You’ll be someone with: • Experience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not‑for‑profit)., • An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing., • A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent)., • Strong analytical and problem‑solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well‑reasoned conclusions., • Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues., • A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery., • Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high‑quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities—such as engagement planning, portfolio oversight and project management—and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You’ll be someone with: • Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements., • An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working., • Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments., • A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent)., • Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders., • Good organisational and time‑management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight., • A collaborative and development‑focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI‑enabled audit techniques. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Group Head of Commercial Strategy for rapidly growing operator based in the North West Our client is one the UK’s leading operators in their sector, delivering over £200m EBITDA growth in the last decade. The scale and complexity of their world class operations are breathtaking and have been greatly enhanced by the investment of over one billion pounds since 2016. We are partnering with them on a newly created role of Group Head of Commercial Strategy, reporting directly to their Chief Commercial Officer. This role will act as the “right hand” to the CCO, leading the development and execution of their commercial strategy. It is responsible for translating data, marketing intelligence and strategic thinking into clear, actionable activities that drive revenue growth, portfolio optimisation and long-term value creation. This role sits at the intersection of strategy, analytics, business development and performance management, ensuring our client is proactive, insight-led and aligned to market opportunities. Having previously recruited for the Chief Commercial Officer of the organisation we can say with confidence that they are a dynamic, charismatic leader who gives their team the autonomy to make major decisions and is passionate about their development and growth. This role would suit someone who thrives on challenging themselves, is creative as well as analytical, with the vision to identify significant commercial opportunities and the gravitas to influence C-suite executives to land them.

Head of Operations Organisation: Mindflow Location: Remote – Access to Birkenhead Reports to: CEO About Mindflow Mindflow is a charity dedicated to bringing mental health to the heart of the construction industry. We exist to tackle the mental health challenges facing construction workers across the UK by combining on-site support, industry-wide advocacy, and the unifying power of football. Through initiatives such as Talk Football, Talk Mental Health sessions and the Mindflow Charter, we work with employers, partners, and communities to reduce stigma, encourage open conversations, and support long-term cultural change. Our approach is rooted in connection and accessibility—using football as a universal language to engage workers who may otherwise feel unable to speak up. By creating safe, supportive environments and working collaboratively across the sector, we aim to ensure that no one in construction has to struggle in silence. We recognise that strong candidates may bring a range of experiences. If you are excited about this role but do not meet every requirement, we still encourage you to apply. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our charity. The Opportunity We are seeking a Head of Operations / General Manager to help shape and deliver Mindflow’s next phase of growth and impact. This is a senior leadership role with broad responsibility across strategy, operations, income generation, and organisational development. You will work closely with the Chair of Trustees and Board to set direction, strengthen sustainability, and ensure the organisation is well-positioned to grow its reach and impact. Key Responsibilities Strategy and Direction Lead the development and delivery of Mindflow’s strategic priorities and long-term direction. Collaborate with the Chair and Board of Trustees to ensure alignment with mission and impact goals. Translate strategy into clear, achievable operational plans and measures of success. Support the organisation to expand its reach and deepen its impact within the construction sector. Income Strategy and Growth Develop and oversee a sustainable and diverse income generation strategy, giving clear direction and support to the income generation team – around identifying and building new funding opportunities, including partnerships, grants, and collaborations. Support the Community and Events Fundraising Executive to maximise fundraising outcomes. Strengthen relationships that position Mindflow as a trusted and impactful partner. Finance and Sustainability Oversee financial planning, budgeting, and forecasting in collaboration with trustees. Support long-term financial sustainability and responsible growth. Monitor financial performance and ensure appropriate governance and risk management. Operations and Systems Strengthen operational systems, processes, and infrastructure to support growth. Ensure appropriate tools, systems, and governance are in place. Promote continuous improvement to enhance effectiveness and impact. Team Leadership Lead, support, and develop a small, dedicated team. Foster a collaborative, inclusive, and high-performing team culture. Provide clarity on roles, objectives, and development opportunities. Programme Development and Delivery Oversee and grow key programmes, including National Match-Ups and Charter initiatives. Ensure programmes are inclusive, impactful, and measurable. Use data and insights to inform learning and continuous improvement. Stakeholder Engagement Build and maintain strong, values-led relationships with partners, funders, and stakeholders. Provide clear and timely updates to the Board of Trustees. About You We are looking for someone who brings experience in a senior leadership or operational role within a charity, social enterprise, foundation or mission-led organisation, along with a track record of contributing to organisational strategy and/or income generation. You will have experience supporting financial planning and organisational sustainability, and the ability to develop or grow programmes, teams, or initiatives. Strong people leadership skills and a collaborative, inclusive approach are essential, as is the confidence to operate at both strategic and operational levels. A genuine commitment to improving mental health and delivering social impact is key. It would be beneficial, but not essential, if you have experience in the mental health sector, knowledge of or interest in the construction industry, an understanding of charity governance and regulatory requirements, or experience supporting organisations through periods of growth or change. We are looking for someone who works collaboratively, builds positive relationships, communicates clearly and thoughtfully, is adaptable and open to learning, and is motivated by purpose and aligned with Mindflow’s mission. Benefits • Pension contributions, • Private health cover, • 27 days paid holiday plus Bank Holidays

Insight Analyst | Liverpool (Hybrid) | £40,000-£45,000 + benefits The Company Our client is a leading organization driving data-led decision making across multiple business areas. The company invests in innovative analytics solutions to empower teams with actionable insights and ensure data-backed strategic decisions. Why you’ll love working here: • Be part of a growing, forward-thinking Data Insights team, • Work on high-impact projects using Data Science, Machine Learning, and AI, • Collaborate with cross-functional stakeholders including Finance, Research, and Operations, • Opportunities for professional development and mentoring junior analysts, • Enjoy autonomy and ownership over your projects The Role As an Insight Analyst, you will join the Data Insights team within the Business Intelligence function, delivering actionable insights for senior leaders and strategic business areas. This is a high-autonomy role where you will conceptualize, plan, and execute data projects from start to finish. Key responsibilities: • Develop, implement, and deliver analytical projects to support business operations and strategy, • Analyse performance, forecast metrics, and assess the impact of business interventions, • Create compelling storytelling reports and visualizations for technical and non-technical stakeholders, • Collaborate closely with Data Scientists, Machine Learning Engineers, and cross-functional teams, • Mentor junior analysts and contribute to continuous improvement of data processes and models Your Experience We are looking for someone analytical, proactive, and capable of translating complex data into actionable insights. You’ll bring a mix of technical skills, business awareness, and effective communication. Key requirements: • Strong proficiency in Power BI, including DAX and Power Query, • Experience with data modelling (Kimball methodology) and visualization best practices, • Hands-on SQL experience and familiarity with cloud platforms (Azure or AWS), • Understanding of data warehousing concepts and tools such as Snowflake or DataFactory, • Experience in analysing business operations, identifying trends, and making data-driven recommendations Next Steps This Insight Analyst role is highly sought after and won’t stay open for long. Apply today to join our client’s innovative Data Insights team. For any questions or guidance, feel free to reach out directly.

Performance Marketing Lead Passion. Full-time | Liverpool About Passion We're a creative agency of around ten people doing serious work for clients who care about growth. Video, paid media, SEO, design - we build and run campaigns that perform. We're not a faceless production house. We think strategically, move fast, and take ownership of results. We're looking for a Performance Marketing Lead to own our paid media and SEO output and help shape how we grow - for our clients and for ourselves. The role You'll lead performance marketing strategy and execution across client accounts, spanning paid media and organic search. Working closely with our creative and web teams, you'll build campaigns and programmes that actually convert and compound over time. This isn't a reporting role. You'll be making calls, testing hypotheses, and taking responsibility for outcomes. You'll also have a seat at the table when it comes to new business - helping us pitch, price, and position our performance offering with confidence. What you'll do • Own paid strategy across Google, Meta, and any other relevant channels for a portfolio of client accounts, • Lead SEO strategy - technical audits, on-page optimisation, content strategy, and link building - alongside our SEO apprentice, • Build, manage, and optimise campaigns from brief through to reporting, • Work with our creative team to brief and iterate on ad creative based on performance data, • Ensure paid and organic strategies are joined up, not siloed, • Set up tracking, attribution, and reporting infrastructure that gives clients and the team clear visibility, • Identify growth opportunities - new channels, new audiences, new approaches - and make the case for them, • Contribute to pitches and proposals for prospective clients, • Stay close to platform changes, algorithm updates, and industry developments that affect our work, • Help us build repeatable systems and processes as the agency scales What we're looking for • Five or more years in performance marketing, with strong experience across both paid media and SEO, • Hands-on expertise with Google Ads and Meta Ads Manager, • Solid grounding in SEO - you understand technical SEO, content, and authority building, and how they interact, • Proven track record of managing meaningful budgets and delivering measurable results, • Comfortable with analytics: GA4, Google Search Console, data studio or equivalent, pixel/tag setup, conversion tracking, • A strategic thinker who can also get into the detail when it matters, • Clear communicator - you can explain performance data to a client without hiding behind jargon, • Agency background preferred; you understand how to manage multiple accounts without dropping the ball Bonus points • Experience with LinkedIn Ads, programmatic, or other emerging channels, • Familiarity with AI tools and how they're changing search, creative testing, and campaign management, • Experience mentoring or managing junior team members What you get • A senior role with real autonomy and influence over how we work, • A close-knit team that gives a damn about the quality of its output, • Competitive salary, negotiable depending on experience, • Flexibility on how and where you work

A MEP Revit technician is needed to join the growing team based in Liverpool using CAD and Revit to produce 2D & 3D models according to the company's data management strategy. Revise and update CAD/Revit drawings as required. Revit/CAD experience (If you have only had experience with AutoCAD you

This is a great opportunity to join a purpose-driven organisation where you can take ownership of data development and help modernise a traditional data estate as part of a growing Data & Insight function. They are investing in a new data strategy and modern Microsoft stack, creating an excellen

Are you a detail-oriented payroll professional looking for a role where you can truly impact people-focused systems and strategy?. Payroll Processing: You will handle the collection, calculation, and entry of data to ensure everyone is paid accurately and on time.

A retail company in Liverpool is seeking a Senior Insight Executive to enhance a customer-focused culture through data analysis and insight generation. In this hands-on role, you will work closely with insight managers to deliver compelling reports and dashboards that drive business decisions. The i

The role involves strong analytical skills and a deep understanding of business strategy and delivery methods.

We’re recruiting a Data Quality Analyst to join the Transformation Data team, reporting to the Data Strategy Lead, with a key role in improving and assuring the quality of data across Magenta Living. The role involves defining and monitoring data quality rules and metrics, investigating and resolv

A leading football club in Liverpool is seeking a Senior Recruitment Analyst for its Men's First Team. This role involves supporting recruitment strategy through data and video analysis, working closely with the scouting department. The ideal candidate should have a solid background in recruitment a

A UK government agency is seeking a Lead Data Engineer responsible for managing data sources and improving data quality.You will lead a team in developing ETL processes, collaborating with various teams to implement data strategy using cloud technologies, particularly AWS services.This position requ

Finance Business Partner Financial Services Organisation Liverpool / Hybrid Working We are delighted to be partnering with a respected financial services organisation seeking to appoint a Finance Business Partner to join their established Finance team on an initial 12-16 month contract. This role is ideal for a motivated, accountant who enjoys working closely with stakeholders, supporting strategic decision?making, and delivering clear, insight?driven financial analysis. You'll play a key part in financial planning, performance reporting, and supporting the organisation in meeting its long?term objectives. A hybrid working model is offered alongside a flexible, inclusive culture. Salary / Benefits: 12-16 month contract Competitive salary & benefits 35 hour working week Hybrid and flexible working (Liverpool city centre) Supportive and collaborative environment Main Responsibilities: Build strong working relationships with stakeholders across the organisation, offering informed financial insight and challenge where appropriate. Support the production of accurate monthly and quarterly management information, ensuring financial results are clearly understood. Contribute to financial planning activities including budgeting, forecasting, and longer term planning cycles. Provide meaningful analysis of financial performance, highlighting trends, risks, opportunities, and potential actions. Prepare regular reporting and commentary tailored for senior leaders, ensuring clarity and alignment across finance teams. Assist with the coordination of financial and non?financial data to support a complete view of business performance. Support continuous improvement within financial processes, systems and reporting across your key areas. Collaborate with project teams, offering financial support and challenge during business case development and review. Use your understanding of operational cost drivers to help inform decision making and ensure alignment to wider business strategy. Ideal Experience / Technical Skills: Good understanding of financial reporting and accounting principles Strong analytical and Excel skills Ability to interpret data and present clear, meaningful insights Comfortable working with stakeholders at different levels This is a fantastic opportunity for any immediately available Finance Business Partner in Merseyside, keen to join a role that can really affect change. TPBN1_UKTJ

Applications Manager (General) Salary Circa £55,000 per annum with some flexibility for the right candidate Location: Knowsley, Prescot, Liverpool L34 9ET Salary: circa £55,000 per annum, with some flexibility for the right candidate Contract: Permanent, Full-Time Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, user‑centered and consistently improving to meet organisational needs, this is the role for you. The general Applications Manager will manage the entire lifecycle of varied applications for diverse, multi-vendor IT systems, acting as the bridge between IT teams and stakeholders to ensure applications are reliable, secure and cost-effective. About the role The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud‑based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together. The Applications Manager is responsible for the end-to-end ownership and continuous improvement of Cobalt’s application portfolio, ensuring systems are secure, well governed, cost effective and deliver real value to the organisation. Acting as a Product Owner rather than a super user, the role balances user experience, operational resilience, supplier performance, risk and compliance. The post holder leads application roadmaps, manages change and testing, and holds suppliers accountable for service quality and value for money. You’ll work side‑by‑side with operational teams, building trusted relationships and shaping applications around real business needs rather than operating as a traditional IT “back office”. Collaboration, visibility, and influence are key - you’ll be expected to face into the organisation, speak the language of the business, and act as a genuine partner in improving how services are delivered, not just the systems that support them. Key Responsibilities In this role, you will: • With peer Applications Manager (Microsoft), own and manage Cobalt’s core business applications and SaaS platforms as well as integrations, ensuring reliability, scalability, and consistency., • Lead application roadmaps, upgrades, and continuous improvement, • Work closely with digital, data, and security colleagues to deliver joined‑up outcomes, • Champion application usability, adoption, and value across the organisation The role has a primary focus on Cobalt’s critical business systems including Total Mobile (Field Service Management), Xledger (Finance), as well as (working with our other Applications Manager) our Housing Management System MIS Active H, and optimisation of the wider M365 toolset. The post‑holder shares responsibility for standards, governance and resilience across the wider application estate, contributing to a modern, product‑led approach to applications management across the organisation. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We’re Looking For We are seeking people who can bring creative thinking, and fully support our vision, values and commitment to our customers. We are particularly interested in people with experience working in housing associations who are looking to join an organisation ready to embark upon an exciting period of transformation and growth but also welcome those who can bring new ways of working and thinking from out of sector aligned to the right technical and people-skills. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement

CRM, RETENTION & LOYALTY OPPORTUNITY | HEAD OF RETENTION & SUBSCRIPTION £55000 to £60000, Liverpool with Hybrid Options Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Retention and Subscription. This Head of Retention and Subscription role is a unique opportunity to build and own a high impact function from the ground up. The Head of Retention and Subscription will play a critical role in driving customer lifetime value, subscription growth and long-term customer engagement. As Head of Retention and Subscription you will take full ownership of retention strategy. The Head of Retention and Subscription will lead CRM, lifecycle marketing and subscription performance, using data and AI driven insights to deliver measurable commercial impact. This Head of Retention and Subscription role goes beyond campaigns, focusing on growth, profitability and customer loyalty. This Head of Retention and Subscription position offers real autonomy, budget and influence. The Head of Retention and Subscription will work cross functionally with marketing, product and performance teams to shape the full customer journey from acquisition through to retention and reactivation. Benefits: · Competitive salary of £55000 to £60000 · Hybrid working model offering flexibility · Gym on site · Clear progression within a high growth business · Opportunity to build and shape a function from the ground up · Work on data rich, high impact commercial strategies · Collaborative and ambitious working environment Key Responsibilities: · Own and grow subscription revenue across acquisition, activation and retention · Drive customer lifetime value through targeted lifecycle strategies · Lead CRM across email, SMS and push including flows, segmentation and campaigns · Deploy AI driven personalisation to improve customer engagement and reduce churn · Develop and optimise win back strategies to recover lapsed customers · Own retention reporting and cohort analysis to drive decision making · Partner with paid media and product teams to optimise customer journey · Build and implement retention strategy from the ground up · Lead and develop the retention team, setting high performance standards Experience Needed: · Proven experience as a Head of Retention and Subscription or similar senior role · Strong background in CRM, lifecycle or retention marketing · Demonstrated success in improving LTV and reducing churn · Experience working within ecommerce or subscription led environments · Hands on experience with AI or predictive marketing tools · Strong data and analytical skills with ability to translate insight into action · Experience managing multiple customer segments · Strong leadership and stakeholder management skills This Head of Retention and Subscription role offers a rare opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Retention and Subscription looking for a role where you can drive real commercial impact, this is an excellent next step. Apply now to be considered. BH35991

Evolve are recruiting for leading Ophthalmology company who are seeking a Key Account Manager to join their team. You’ll manage our client’s glaucoma pharmaceutical business, driving sales, promotion, and education of the product portfolio. Alongside this, you will build and nurture strong relationships with key customers, positioning our client as a trusted partner and leading presence in the glaucoma and dry eye market. This is a full-time position working across the North West of the UK. What’s on offer? Excellent Salary & Benefits: A competitive starting salary, along with an exceptional bonus, company car or allowance, private healthcare, Death in service, pension and more! Innovative Product Portfolio: Work with a leading Ophthalmic product range in a specialist market. Stronger Voice - Put your ideas and input carry real weight in shaping products, strategy, and company culture. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Key Account Manager * ABPI Qualified Professional – Bring your recognised industry accreditation and expertise to a role where you can truly make an impact. * NHS & Secondary Care Sales Pro – Experienced in healthcare sales with a genuine passion for ophthalmology and improving patient outcomes. * Proven Sales Achiever – A strong track record of exceeding targets and driving business growth in a competitive market. * Strategic Account Manager – Skilled at taking a territory management approach, developing tailored plans to maximise results and customer satisfaction. * Compelling Communicator – Confident, polished, and persuasive with excellent presentation skills to engage stakeholders at every level. Role Responsibilities for the Key Account Manager * Build Powerful Partnerships – Develop and nurture strong relationships with key customers across both the NHS and private sector, becoming a trusted partner in delivering outstanding healthcare solutions. * Drive Impactful Conversations – Lead engaging, strategic, and sometimes challenging discussions that move account objectives forward and strengthen long-term collaboration. * Own Your Territory – Take charge of your area with a strategic business plan that drives growth, manages resources, and delivers measurable results. * Leverage Data for Success – Maintain accurate, up-to-date customer records and use this valuable insight to inform planning, reporting, and smarter decision-making. Recruitment Process 2 stage interview process. Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to Katie Fisher on (phone number removed) for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

Protein Works is a brand people genuinely love - strong retention, engaged community, and product quality that earns trust. We want someone to add fuel to that fire! The business is investing in paid performance as a core growth lever, and this role has real visibility and influence. This role supports paid performance across key acquisition channels - with a particular focus on TikTok and Meta - driving efficient new customer acquisition while protecting contribution margin. You'll sit at the intersection of creative and performance, working with data daily and testing constantly. Success here means growing revenue without letting CAC creep, and building a paid channel that scales predictably. What You'll Own Support and develop to lead our TikTok Ads end-to-end: strategy, creative briefing, audience build, bidding, and performance reporting Drive new customer acquisition across Meta and TikTok within CAC and ROAS targets set against contribution margin Support delivery of a structured testing cadence across creatives, hooks, formats, and audiences - turning learnings into repeatable wins Manage daily budget pacing and optimisation across campaigns to maximise efficiency and volume Brief creative assets rooted in performance data - you understand what works and can articulate why to the content team Own weekly performance reporting with clear commentary on what's driving results and what changes you're making Monitor competitor activity and platform trends - particularly on TikTok - and bring relevant insights back to the team What Success Looks Like CAC and ROAS remain within target as spend scales TikTok becomes a material acquisition channel within 6 months A clear testing framework is in place with documented learnings that inform creative and strategy Weekly reporting is proactive, not reactive - flagging issues before they become problems You're briefing creative that is grounded in data, not gut feel Skills & Experience Must-Have 1 year hands-on paid social experience (Meta essential) Demonstrable TikTok Ads experience - you've managed campaigns and can talk through results Comfortable with performance metrics: CAC, ROAS, CPM, CTR, contribution margin Experience briefing creative assets and understanding the link between creative and performance Analytical - you live in dashboards and know how to translate data into action DTC or e-commerce background Nice-to-Have Experience in health, nutrition, or FMCG Exposure to Google Ads or Shopping Familiarity with attribution tools Experience with A/B testing frameworks Behaviours & Traits Owns outcomes, not just outputs - if CAC is drifting, you're already on it Tests with intent - structured, hypothesis-led, not random experimentation Moves fast but doesn't cut corners on analysis Commercially minded - understands that revenue without margin isn't success Proactively communicates; doesn't wait to be asked for updates Curious about platform changes, creative trends, and what competitors are doing REF-227 767 TPBN1_UKTJ

About the role In line with Matalans ambition to be the No.1 choice for our customers, were on the lookout for a Customer Insight Researcher to help drive a truly customer-focused culture using data, research, and insight to shape how we think, act, and make decisions. This is a hands-on, analytical, and creative role for someone who loves getting into the detail of data, spotting trends, and turning numbers into meaningful stories that influence real business change. Youll work closely with Insight Managers and senior leaders across the business, analysing a wide range of data sources from Kantar and YouGov to Medallia and Mintel and bringing customer and market insight to life in clear, engaging ways. What youll be doing Delivering insightful analysis to deepen our understanding of Matalans customers and the retail market. Creating compelling reports, dashboards, and visual stories that help leaders make data-driven decisions. Working with data from a variety of sources (e.g. Worldpanel, Medallia, YouGov BrandIndex, Mintel, GlobalData). Supporting and leading customer research projects from survey design and scripting through to analysis and presentation. Developing your qualitative research skills, including recruitment, moderation, and insight visualisation. Managing incoming insight requests and keeping stakeholders informed and aligned. Continuously building your analytical and storytelling skills to land the so what and influence business strategy. About You Were looking for someone whos curious, collaborative, and passionate about understanding what makes customers tick. Youll likely have 23 years experience in an Insight role and be ready to take that next step -managing your own projects and developing your expertise across both quantitative and qualitative research. Youll also bring: Experience analysing and synthesising large data sets (e.g. Kantar Worldpanel, YouGov BrandIndex, Medallia CX). Strong Excel and PowerPoint skills (advanced Excel preferred). Experience using DisplayR or Q Market Research for data processing and analysis. A confident communication style and ability to present insights clearly to all levels. A genuine passion for retail, customers, and continuous learning. About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business TPBN1_UKTJ

Job Title Technical Services Manager Role Purpose The Technical Services Manager is responsible for the safe, reliable, compliant, and customer‑focused operation of building engineering systems and associated building fabric within a shopping centre environment. The role focuses on technical assurance, operational performance, asset condition, and service continuity for both critical and non‑critical assets that support a safe, attractive, and fully operational retail destination. Acting as the senior technical authority on site, the postholder ensures that mechanical, electrical, life safety, and building fabric elements operate in line with statutory obligations, manufacturer requirements, landlord standards, and agreed service levels, while supporting continuous improvement, resilience, and positive occupier and visitor experience. This role is deliberately non‑financial in nature and does not include budget ownership, service charge management, or commercial financial accountability. Key Responsibilities Technical & Operational Leadership Provide day‑to‑day technical leadership for mechanical, electrical, life safety, and associated building systems across the shopping centre. Act as the primary technical escalation point for complex plant failures, system alarms, fabric defects, and abnormal operating conditions. Ensure all plant, equipment, and fabric elements are operated and maintained within design parameters, statutory requirements, and manufacturer specifications. Maintain oversight of critical systems including HV/LV, UPS, generators, BMS, fire systems, security interfaces, HVAC, and public‑facing infrastructure. Compliance, Assurance & Safety Ensure full statutory compliance across all engineering and fabric‑related activities, including health & safety, fire safety, accessibility, and environmental requirements. Implement and maintain safe systems of work, permits, risk assessments, and method statements for engineering and fabric works. Ensure engineering and fabric documentation, O&M manuals, drawings, inspection records, and certification are accurate, current, and readily available. Carry out regular audits, inspections, and technical reviews of plant rooms, back‑of‑house areas, service corridors, roofs, and public areas to identify risk and drive corrective actions. Planned & Reactive Maintenance Oversee delivery of planned preventative maintenance (PPM) and reactive works for engineering systems and building fabric to ensure asset reliability, safety, and presentation. Review maintenance trends, asset condition, and defect data to support proactive and condition‑based maintenance approaches. Ensure incidents, defects, alarms, and fabric failures are investigated, recorded, prioritised, and resolved effectively. Support the development, testing, and continuous improvement of operating procedures and emergency response plans relevant to a live retail environment. Building Fabric Management Provide management and technical oversight of building fabric elements including roofs, façades, glazing, floors, walls, doors, loading bays, malls, service yards, and landlord areas. Coordinate fabric inspections and surveys, ensuring defects are identified early and managed in line with risk and operational impact. Oversee reactive and planned fabric repairs, ensuring works are completed safely, to an appropriate standard, and with minimal disruption to trading. Ensure fabric works comply with statutory requirements, fire strategy, accessibility standards, and landlord design principles. Maintain close coordination between fabric and M&E activities to ensure holistic asset performance. Team & Contractor Management Provide direct leadership and technical guidance to site engineering teams, including shift and day engineers. Coordinate daily workloads, task prioritisation, and operational coverage to maintain service continuity during trading hours and out‑of‑hours periods. Direct and supervise contractors and specialist service partners undertaking engineering or fabric works, ensuring compliance with site rules, permits, and safe working practices. Identify training needs and support the development of technical and safety competence within the site team. Retail Environment & Stakeholder Support Support the safe operation of the shopping centre during trading hours, events, peak periods, and seasonal activities. Provide technical support and assurance to centre management, retailers, and operational stakeholders regarding engineering and fabric matters. Coordinate works planning to minimise disruption to retailers, customers, and centre operations. Support incident response in public areas, ensuring safety, communication, and swift technical resolution. Reporting & Communication Produce clear technical and fabric condition reports covering incidents, compliance status, asset condition, and operational risk. Maintain accurate shift logs, inspection records, and incident reports. Communicate engineering and fabric risks, defects, and improvement opportunities to senior stakeholders in a timely and professional manner. Provide authoritative technical input to support occupier engagement and landlord assurance. Projects & Change Support Provide technical and fabric input into small works, refurbishments, asset replacements, and minor modifications. Support commissioning, handover, and integration of new or modified plant and fabric elements. Work collaboratively with project and centre management teams to resolve technical, safety, and operational challenges. Interfaces Site engineering teams and supervisors Building fabric contractors and specialist service providers Shopping centre management teams Retailers and occupiers (as required) Health & Safety and Fire Safety representatives Client and operational stakeholders Project and transition teams Skills & Experience Essential Recognised apprenticeship or equivalent qualification in mechanical or electrical engineering. Strong experience working with business‑critical building services systems in a live operational environment. Demonstrable experience overseeing or coordinating building fabric maintenance and repairs. Proven ability to lead engineering teams and manage contractors on a complex site. Sound knowledge of statutory compliance, health & safety legislation, fire safety, and safe systems of work. Ability to interpret technical data, drawings, and system documentation. Strong organisational, communication, and problem‑solving skills. Computer literate with the ability to produce clear technical and condition reports. Desirable Authorised Person status for HV or other critical systems. Formal Health & Safety qualification (e.g. IOSH, NEBOSH). Experience working within a shopping centre, retail, or other customer‑facing environment. Experience supporting refurbishments or fabric improvement works in occupied buildings. Personal Attributes Proactive and methodical approach to technical and fabric risk management. Calm and decisive under pressure, particularly during incidents affecting public areas. Strong attention to detail with a focus on safety, compliance, and presentation. Collaborative team player with the confidence to challenge unsafe or non‑compliant practices. Scope & Accountability Accountable for technical performance, safety, compliance, and condition of site engineering systems and building fabric. Line management responsibility for site engineering staff and day‑to‑day oversight of engineering and fabric contractors. No direct responsibility for financial management, budgets, or service charge control

Project Manager £21.66phr 3 months Liverpool Immediate start Project Manager required for one of our not for profit organisations to manage end-to-end delivery of digital transformation projects, ensuring delivery to agreed scope, time, cost and quality. Apply recognised project management methodologies and develop and maintain robust project documentation. Duties & Responsibilities. Track and manage dependencies across multiple workstreams and programmes. Work collaboratively with clinical, operational, digital and corporate stakeholders to ensure solutions meet user needs. Facilitate workshops, design sessions and stakeholder engagement sessions. Translate clinical and operational requirements into deliverable digital solutions. Support change management and adoption of digital systems and new ways of working. Identify, assess and manage risks and issues, escalating where appropriate. Ensure projects adhere to governance frameworks and reporting cycles. Support programme boards and steering groups with accurate, timely reporting. Ensure information governance, data protection and cyber security requirements are met. Support budget management, forecasting and financial controls for digital projects. Manage supplier relationships and third-party deliverables where required. Ensure value for money and benefits realisation. Provide project management expertise and advice across the organisation. Support junior project staff or project officers where required. Experience Significant experience managing complex projects in a large, multi‑stakeholder organisation Experience delivering digital, IT or transformation projects Experience of working within the public sector Managing project risks, issues, finances and reporting Stakeholder engagement at operational and senior management level Knowledge & Skills Strong understanding of project management methodologies Excellent communication and influencing skills Ability to manage ambiguity and change in complex environments Strong analytical and problem-solving skills Excellent organisational and prioritisation skills Understanding of digital strategy and transformation agendas Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

About the role As a Boyswear Designer at Matalan you will be responsible for designing and innovating the best product, at the right place, at the right time for the required place for specified categories. Key Responsibilities Strategy & KPIs Work in conjunction with the Head of Design/Design Manager to formulate, plan & present the departmental design strategy ensuring alignment with the Menswear / Company strategy guidance. Formulate and agree the product direction for your specified categories with the Head of Design/Design Manager. Define the seasonal range framework for your specified categories, that is aligned to the overall strategy and KPIs Range Design/Development Collaborate with the Buyer and Merchandiser to develop commercial ranges within the agreed seasonal range framework and in line with the defined strategy and KPIs. Present the ranges in an impactful way ensuring correct samples are used and all product delivers the agreed vision and strategy. Working collaboratively to forecast and agree Key/Core/Continuity/Fashion Line packages aligned with the main departmental strategy and range framework. Work with cross-functional stakeholders to ensure product is fit for purpose and of the right fit/shape/quality/value for the Matalan customer. Collaborating and aligning with the Head of Design/ Design Manager/ Designers you identify and drive the delivery of innovative, new product opportunities for your category and department. Trading Using a broad and relevant range of internal / external data and insight, continually evaluate your specified categories to ensure design plans are adapted and informed by timely forecast / insights / trading, ensuring commercial decisions are made. Supporting and maintaining control of design/dept critical paths and taking appropriate commercial action alongside Buying & Merchandising. Maximise the use of trading reactions and OTB working with the buying team to seek the latest product innovation within your categories. Understand market trends and translate for the Matalan customer to optimise category performance. Suppliers Build and maintain positive working relationships with key suppliers to ensure we have the very best product, delivered on time for our customer. Working with the buying/sourcing team, continuously review the design process within the supply base, working with suppliers on new techniques and product innovations to continuously build and push on existing/new product within your categories. With the Head of Design/Design Manager, support the delivery of outsourced design, and coordinate Supplier Designers and Freelancers Team Leadership and ways of working: In collaboration with your peers, take a common approach to addressing key business and people challenges. Share best practise to benefit the overall Design team and Trading function. Create an environment for the team where: Each colleague is clear in their role and the part they play in delivering the overall Trade strategy and KPIs. Everyone can develop their skills and capabilities and see opportunities for personal growth. Colleagues are supported and coached based on individual strengths, development needs and aspirations. About You 5 years of experience in a Design role with at least 2 years in a people management/team lead position. Relevant qualification in fashion design or equivalent experience Strong working knowledge of Adobe Software including Illustrator and Photoshop. Strong understanding of seasonal trends with the ability to translate this in both a creative and commercial manner in a fast-paced environment Demonstrated experience in growing and managing a team Strong relationship builder with a proven record of managing stakeholders cross functionally. Excellent communication and engagement skills. Experience managing 3rd party suppliers and Freelancers. About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business TPBN1_UKTJ

PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY | HEAD OF ACQUISITION £60000 TO £70000 | LIVERPOOL | HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: · Competitive salary of £60000 to £70000 · Hybrid working model offering flexibility · Clear progression within a high growth business · Opportunity to own and scale a core revenue channel · Collaborative and commercially focused environment · High level of autonomy and decision making · Sports Clubs, Running Clubs Key Responsibilities: · Own paid acquisition strategy and execution across Meta, Google and TikTok · Drive performance against CAC, ROAS and revenue targets · Embed AI tools across creative, targeting, optimisation and reporting · Manage and optimise media budgets based on performance and demand · Lead creative testing frameworks in partnership with content teams · Drive customer lifetime value through retargeting and lifecycle aligned strategies · Own reporting across contribution margin and channel performance · Work cross functionally with brand, CRM and product teams · Lead, develop and challenge the acquisition team · Continuously test, learn and optimise campaigns at pace Experience Needed · Proven experience as a Head of Paid Acquisition or senior performance marketing role · Strong background in scaling paid media across Meta and Google · Experience managing significant budgets and delivering commercial results · Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV · Experience building and managing creative testing frameworks · Ability to work in fast paced, high growth environments · Strong leadership and stakeholder management skills · Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003

Protein Works is a high-growth DTC nutrition brand with a clear mission: help people live healthier, happier lives through the power of nutrition. We've built a loyal customer base and performance marketing is the engine that connects them to the products that change their habits. Protein Works is at an inflection point. The brand is investing heavily in growth, the product range is expanding, and the customer data tells a compelling story - we know who our customers are, what they want, and why they stay. What we need now is someone to pour fuel on that. This is a rare opportunity to own the paid acquisition function at a brand with real product-market fit, a defined mission, and leadership that thinks commercially. You'll have budget, autonomy, and a direct line to decisions. If you want to build something - not maintain it - this is the role. This role owns paid acquisition end-to-end. You'll lead a high-output team and be expected to use AI tooling not as a novelty but as a genuine performance lever - in creative, bidding, audience strategy, and reporting. Success here means growing revenue efficiently, protecting contribution margin, and building a paid media operation that scales. What You'll Own Own paid acquisition strategy and execution across Meta, Google (Search, Shopping, PMax), and TikTok - with full accountability for CAC, ROAS, and revenue targets Embed AI tooling into the day-to-day: creative iteration, copy testing, audience modelling, campaign optimisation, and performance reporting. Drive LTV and repeat purchase through intelligent retargeting and lifecycle-aligned paid strategies. Support our Performance Creative team with creative strategy for paid channels: iterating UGC, static, and video assets at pace across different product lines and audience segments Own channel-level contribution margin reporting - understand what's profitable, what isn't, and make decisions accordingly Build and manage the media budget, allocating spend dynamically based on performance data and seasonal demand signals Work cross-functionally with brand, CRM, and product to ensure paid activity is joined up with the full customer journey - from first click to repeat buyer Support, develop and challenge our acquisition team; set the standard for analytical rigour and creative ambition. What Success Looks Like CAC held within target across all key channels while revenue volume scales AI tools are visibly reducing time-to-test and improving creative performance - not just sitting in the stack Weekly creative testing cadence in place, with clear winners rolled out and losers cut fast Contribution margin visibility at channel and campaign level, reviewed weekly with clear actions Each core customer persona is served distinct, high-performing creative and audience strategies Skills & Experience Must-Have 5+ years in performance marketing, growth or acquisition, with demonstrable experience of building and scaling over a prolonged period. Demonstrable experience running and scaling paid campaigns on Meta and Google - with real ownership of budget and results Hands-on experience using AI tools in a marketing context (e.g. creative generation, copy testing, performance analysis - not just ChatGPT for captions) Strong commercial fluency - you can talk CAC, LTV, ROAS, and GP in the same breath Proven track record of building and managing creative testing frameworks, not just executing on briefs Comfortable in fast-moving environments where you'll make decisions without perfect information Nice-to-Have Experience marketing in health, nutrition, wellness, or FMCG DTC Familiarity with health and wellness consumer trends and how they're reshaping acquisition strategies Experience with TikTok Shop or affiliate/influencer performance channels Background in building or scaling a paid media team Behaviours & Traits Ownership without prompting - you don't wait for direction; you diagnose, decide, and act Commercial by default - every creative decision, budget call, and channel choice is rooted in what it does to the P&L AI-native mindset - you genuinely believe AI changes what's possible and you actively build that into how you work Fast, not reckless - you bias toward action but you test, measure, and course-correct with discipline Low ego, high standards - you'll work across teams and challenge ideas without making it personal REF-227 758 TPBN1_UKTJ

Senior Finance Business Partner £70,000 (DOE) Liverpool City Centre | Hybrid (3 days office / 2 days home) 12-Month Contract Are you a commercially astute Senior Finance Business Partner who thrives on turning data into meaningful insight-and insight into real business impact? This is a fantastic opportunity to join a high-performing, well-established organisation operating at the heart of Liverpool's dynamic retail and leisure scene. You'll step into a visible, value-adding role within a business known not only for its strong brand, but also for being an exceptional place to work in a genuinely exciting industry. If you enjoy working at pace, partnering with senior stakeholders, and influencing key decisions, this role offers the perfect platform to make an immediate difference. Why You'll Love This Role You'll be part of a collaborative, forward-thinking finance team within a business that combines commercial success with a great culture. With a clear growth strategy and ambitious plans, this organisation offers a stimulating environment where your work will truly matter. This is a hands-on, high-impact role where your insights will directly shape performance, drive profitability, and support strategic decision-making across multiple business areas. Key Responsibilities Financial Planning & Analysis Support the budgeting and forecasting cycles across multiple divisions Produce monthly performance packs, KPI dashboards, and detailed variance analysis Deliver clear, actionable commentary to senior leadership and operational teams Commercial Business Partnering Partner closely with retail, leisure, and operational leaders to understand key performance drivers Analyse sales trends, footfall, pricing strategies, and margin performance Support investment appraisals, business cases, and scenario modelling Strategic & Operational Insight Identify risks, opportunities, and areas for performance improvement Enhance reporting processes, tools, and financial models Contribute to long-term planning and strategic initiatives What You'll Bring Proven FP&A experience, ideally within retail, leisure, hospitality, or multi-site environments Strong analytical capability, with the ability to distil complex data into clear insights Confidence to influence, challenge, and partner with senior stakeholders Advanced Excel and financial modelling skills A proactive, commercially curious mindset with a drive to add value What's on Offer £70,000 depending on experience Hybrid working (3 days in a central Liverpool office, 2 from home) 12-month contract with immediate impact and exposure TPBN1_UKTJ

My client, a leading North West institution, are looking to hire an experienced Head of Finance to join their Liverpool City Centre head office. This role is perfect for someone who thrives in a collaborative environment, who is a strong team leader, with proven stakeholder management skills. You will be joining a knowledgeable network of finance professionals, where your expertise will directly influence strategic planning, operational excellence, and sustainable growth. The organisation offers flexible working opportunities, generous pension contributions and market-leading holiday allowance. If you are committed to nurturing talent, sharing knowledge, and driving positive change within a supportive leadership structure, this is your chance to make a meaningful impact. What you'll do: Partner with department senior management teams to provide strategic finance leadership and direction focused on achieving annual plans aligned with overall financial strategy. Lead the delivery of financial planning, budgeting, forecasting, and reporting processes, ensuring stakeholders understand financial performance. Contribute as a senior member to the development and delivery of strategy, policy, operational plans, and continuous improvement initiatives. Build excellent working relationships with budget holders and their teams to facilitate operational monitoring and control of agreed budgets. Identify areas for financial efficiencies through objective review and challenge, promoting improved resource use and best practice. Develop communities of practice by collaborating closely with stakeholders to embed robust financial frameworks. Ensure timely access to consistent management information for all budget holders to support strategic and operational decision making; lead training for finance staff and non-financial managers. Support departments in preparing and reviewing financial reports and business plans including new ventures and external funding proposals. Assess financial impact of available options by providing robust challenge so business cases withstand scrutiny and contain measurable delivery criteria. What you bring: Qualified accountant, with extensive years PQE in a management position Proven experience in financial or management accounting roles within large complex organisations demonstrating collaborative approaches across boundaries. Significant experience leading financial planning and reporting processes in environments requiring robust budgetary control systems. Evidence of generating new ideas proactively-identifying opportunities for improvement-and delivering benefits through process/system enhancements. Track record in cultural change initiatives that promote communal values within finance teams. Excellent written/presentation skills enabling clear communication of complex financial information to diverse audiences including non-financial colleagues. Outstanding administrative/organisational abilities allowing prioritisation under tight deadlines while managing multiple tasks responsively. Leadership skills that motivate team members towards shared goals; commitment to nurturing talent through formal training opportunities when applicable. Ability to analyse/interpret complex management information effectively distilling key messages for prioritising activity; high IT proficiency especially Word/Excel for structuring/analyzing data. Interpersonal skills enabling engagement/collaboration with internal/external stakeholders at all levels; ability to influence constructively supporting achievement of objectives. Able to commence employment within a month of application, open to both FTC and permanent opportunities. To apply for this fantastic leadership opportunity, please get in touch! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role To manage Matalans ethical trade and human rights due diligence programmes across the global supply base, ensuring supplier compliance, effective remediation, and continuous improvement in labour standards. Key Responsibilities Strategy & Governance Input into the companys Code of Conduct, policies, and standards (e.g. Modern Slavery, Responsible Purchasing Practices). Programme Delivery Implement the Ethical Trade and Human Rights strategy aligned to business objectives and ESG commitments. Manage ethical trade activity across allocated regions, suppliers or product categories. Ensure timely completion of projects and initiatives . Drive continuous improvement rather than audit-only compliance. Supplier Engagement Build strong relationships with suppliers and agents to improve labour standards. Support suppliers in understanding Code of Conduct requirements and remediation expectations. Escalate and manage serious or zero-tolerance issues. Risk Management Conduct and maintain ethical trade risk assessments for suppliers and regions. Work closely with Buying and Sourcing teams to manage risk in supplier selection and order placement. Track and report on KPIs, risks and progress. Legislation & Reporting Support delivery of Modern Slavery statements and due diligence reporting. Ensure accurate data capture and documentation for internal and external reporting. Collaboration Build on relationships and represent the business with external stakeholders, initiatives and NGOs (e.g. ETI, BSCI, ILO, Industriall, industry forums). Partner with Buying, Sourcing and Technical teams to integrate ethical trade into day-to-day decision-making. Deliver training and guidance to internal stakeholders. About You Experience in ethical trade or social compliance, ideally within fashion retail. Strong knowledge of apparel supply chains and common labour risks. Experience managing audits, remediation and supplier improvement plans. Confident communicator with the ability to challenge and influence. Analytical and organised, with strong reporting skills. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business TPBN1_UKTJ

Applications Manager (Microsoft) Salary: circa £50,000 per annum, with some flexibility for the right candidate Contract: Permanent, Full-Time Location: Knowsley, Prescot, L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, user‑centered and consistently improving to meet organisational needs, this is the role for you. The Microsoft Applications Manager will be specialised in Microsoft-centric environments, focusing on optimising, deploying, and securing applications within the Microsoft ecosystem. About the role The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud‑based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together. As part of this transformation, we are continuing to enhance how our systems interact, expanding our use of Microsoft Fabric and a lakehouse architecture to bring data from across the organisation into a single, trusted source for insight, reporting and advanced analytics. Our platforms sit on resilient Azure cloud foundations, supported by enterprise‑grade security, monitoring and a managed SOC. Within this environment, the Applications Manager plays a pivotal role. The postholder will lead the evolution and optimisation of strategic, business‑critical platforms, shaping integration patterns, roadmaps and supplier relationships. The focus is firmly on driving value, adoption and continuous improvement—not on maintaining legacy systems. This is an opportunity to influence how our digital estate supports the business, ensuring systems are effective, user‑centred and consistently improving to meet organisational needs. Key Responsibilities • As part of the Digital Transformation team, work to embed Cobalt’s vision, values and culture across the business and with wider suppliers and partners., • Work with the Digital Transformation Director and wider Digital management team to lead on the successful implementation of strategies, business and financial plans in the team, with particular focus on delivery of the Digital Strategy., • Consult with, influence and build relationships with key internal and external stakeholders and link with members of other functions across operational and corporate services, to address inter dependencies and ensure alignment, • Manage the product roadmap and associated projects and actions, such as patch updates, upgrades, migrations, enhancements, security measures, plug-ins and integrations. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We’re Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you’ll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement

CREATIVE MARKETING OPPORTUNITY | CREATIVE STRATEGIST £45000 TO £50000 | Liverpool | Hybrid Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Creative Strategist. This Creative Strategist role is a high impact opportunity to take ownership of paid social creative across key growth channels. The Creative Strategist will play a central role in driving customer acquisition through performance led creative across Meta, TikTok and YouTube. As a Creative Strategist you will own the thinking behind the creative. The Creative Strategist will turn customer insight into scroll stopping concepts, strong briefs and high performing campaigns. This Creative Strategist role is focused on performance, using data and testing to continuously improve output and deliver measurable results. This Creative Strategist position offers real autonomy and influence. The Creative Strategist will work closely with performance and content teams to build a structured testing roadmap, ensuring a consistent pipeline of creative that drives engagement and conversion. Benefits: · Competitive salary of £45000 to £50000 · Hybrid working model offering flexibility · Gym on site · Clear progression within a high growth business · Opportunity to work on high volume paid social campaigns · Collaborative and fast paced environment · Real ownership of creative performance Key Responsibilities: · Lead creative strategy across paid social channels including Meta, TikTok and YouTube · Develop and manage a structured creative testing roadmap · Translate customer insight into high performing creative concepts · Write clear, conversion focused scripts and briefs · Analyse performance data to optimise and scale winning creative · Work closely with performance teams to align on acquisition targets · Identify and apply emerging platform trends · Manage multiple creative concepts and campaigns simultaneously · Ensure creative output is aligned to customer personas and commercial goals Experience Needed: · Proven experience as a Creative Strategist or similar role · Strong background in paid social creative across Meta and TikTok · Track record of delivering performance led creative improvements · Strong understanding of key metrics including CPA, CTR and CVR · Excellent copywriting skills with ability to create high impact hooks · Experience within DTC or ecommerce environments · Ability to manage workload and prioritise effectively · Strong analytical mindset with a test and learn approach This Creative Strategist role offers the opportunity to directly influence growth within a large international nutrition brand. If you are a Creative Strategist who thrives on performance, testing and scaling winning ideas, this is an excellent next step. BH35990

PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY | HEAD OF ACQUISITION £60000 TO £70000 | LIVERPOOL | HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003 TPBN1_UKTJ

Junior Merchandiser | Scaling Brand | £35,000 - £40,000 + Flexi Hours + Bonus and Wider Benefits This is one of the UK's fastest-growing performance brands consistently leading the way over the past few years and showing no signs of slowing down. With ambitious plans to expand further across UK retail and into the US market, the business is entering a pivotal stage of growth, ready to disrupt its category and define the next era of performance-led brands. As momentum builds, so does the opportunity. We are now looking for a commercially driven and detail-focused Junior Merchandiser to join their growing merchandising team. This is a key role within the function; supporting strategic planning, protecting stock health, and ensuring the right product is in the right place at the right time as the brand scales. As their Junior Merchandiser: You will take full ownership of planning, trading, and stock management across the business. You will operate both strategically and tactically, building robust processes from the ground up while driving day-to-day commercial performance whilst reporting into their Senior Merchandiser. This is a hands-on role for someone comfortable working in the grey, confident in their decisions, and motivated by accountability. You will influence product strategy, challenge performance, and provide clear direction backed by data. This is a rare opportunity for someone bold, commercially driven, and ready to roll up their sleeves. If you want to move beyond maintaining spreadsheets and instead shape performance, process, and progression this could be a defining next step in your career. Key Responsibilities: Own and deliver weekly trading analysis, reporting on KPIs across sales, stock, margin, and markdown with clear actions and recommendations. Review over- and under-performance at product level, proactively managing risk and maximising opportunity. Produce weekly and seasonal performance reports for senior leadership. Conduct detailed ad-hoc analysis to support strategic decision-making. Deliver in-depth seasonal analysis to inform forward strategy and lessons learned. Build and manage seasonal merchandising plans aligned to brand strategy and sales targets. Own WSSI planning at department and sub-category level, forecasting demand, OTB, returns, and margin. Manage OTB, intake, budgets, and markdown strategies to drive stock efficiency. Create category frameworks and product mix plans to support long-term department growth. Identify categories to grow, maintain, or exit based on data and potential. Partner closely with Design and Buying to shape ranges, size curves, and levels of newness. Manage line cards to maintain core availability, suggesting and managing rebuys of core styles. Support product selection and range building to ensure alignment with customer demand and financial targets. Protect bestsellers while balancing newness and de-risking the overall stock file. Manage allocation and replenishment to optimise availability and sell-through. Oversee the order-raising process, ensuring POs align with buy plans and ratios are accurate. Manage critical path, stock ordering, and delivery schedules - working closely with suppliers to ensure on-time launches. Forecast intake and manage delivery flow to support sustainable scaling. Build and evolve merchandising processes, reporting structures, and trade documents from scratch. Establish strong cross-functional relationships across design, buying, logistics, and senior leadership. Deputise where required and support the development of junior team members as the function grows.Why This Role Is Different: High visibility across the entire business. Direct access to senior stakeholders and genuine influence over brand direction, reporting day to day into a senior merchandiser. Opportunity to build infrastructure that will scale with growth. Long-term, sustainable career progression within a brand on the rise.BH35644

Company description: Vitaflo (International) Limited For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do. Job description: We are part of Nestlé Health Science and continue to expand our global footprint with a worldwide presence in Clinical Nutrition. Behind our pioneering company are people who drive breakthroughs in research and development, creating innovative impact. Our employees are at the heart of what we stand for with 96% saying they are proud to work for us and 94% recommending Vitaflo as a good place to work. Our Headquarters, based in Liverpool, is the hub of innovative and creative activity. We strive to be at the cutting edge of our industry sector with patients needs being at the forefront of our mind. We work collaboratively, share our knowledge and expertise and above all love what we do and why we do it. Commercial Operations Executive The Commercial Operations team are looking for a Commercial Operations Executive to join their department on a full-time, permanent contract. The successful candidate will be responsible for supporting the commercial assessment, operational planning and implementation of global expansion strategy for developing and emerging markets. Whilst supporting established Rest of World (ROW) Distributors, Vitaflo subsidiaries and NHSc markets with regular commercial operational reviews and taking forward initiatives. Vitaflo continues to drive growth in established and emerging markets, the commercial operations team is key in supporting this business expansion and developing new routes to market. This is an excellent opportunity for someone with a commercial background looking to develop their experience for global market entry, whilst working cross-functionally with internal and external stakeholders on a wide range of projects. What will you do? As a Commercial Operations Executive, your responsibilities will consist of the following: Data collection, analysis and validation for evaluating the commercial potential of new markets. identifying any operational market entry barriers and how to mitigate accordingly Liaise with Vitaflo HQ, NHSc and third-party distributors in providing business operational support to ensure successful introduction and growth of the portfolio Build strong relationships and ways of working with key functions at Vitaflo HQ to effectively support operational implementation of new market launches and market entry Management of the Distributor Databases with data inputting and follow up actions Provide support in evaluating new / renovated product launches, liaising with stakeholders for existing distributors Commercial account representative for specific Distributors for tender bids, pricing agreements and general support. Participate in ad-hoc projects specific to international launch acceleration and operational effeciencies What skills and experiences should you have? Experience of working successfully in cross-functional projects / teams Experience of building relationships and working well with internal and external stakeholders, including the UK and Internationally Previous experience of working within a commercial role * Good operational and supply chain understanding . An understandinng of Bid Bonds and Letters of credit is preferred Excellent knowledge of Microsoft packages, including Excel Strong time management, communication and organisation skills that reflect the ability to effectively manage your own workload A great team player, whilst also self-motivated Analytical and proactive mindset What we offer? Competitive salary 25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut down Discretionary bonus scheme (subject to qualifying period) Gym membership/allowance (subject to qualifying period) Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions apply Private healthcare (subject to qualifying period) Volunteering opportunities Cycle to work scheme (subject to qualifying period) At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process. TPBN1_UKTJ

Solution Architect 6 month initial contract with view to extend Hybrid working 2 days onsite £550 to 600 Outside IR35 We're seeking a Solution Architect with a strong background in either Supply Chain and/or Retail operations. You will lead the design and delivery of technology solutions across finance and back-office domains and ensure scalable, secure, and integrated architectures that support core business functions such as finance, HR and compliance. The successful candidate will bridge business strategy and technical execution, shaping solutions that improve operational efficiency, financial control, and data visibility across the organisation. The role: Collaborate with Business Analyst(s) and Business Stakeholder(s) to translate requirements and business problems into appropriate solutions Design end to end solution architectures across finance and back office platforms Own TDA submissions from creation through to approval Contribute to architecture forums, including the development of strategy and principles Document technical processes and designs in line with architecture standards Provide architectural governance across projects and programmes **Evaluate and recommend technology platforms, vendors, and tools through a structured process where required Skills and experience: Strong experience in Solution Architecture in supply chain or retail focussed organisations Strong experience within finance and / or back-office systems Extremely Good stakeholder management experience Supplier management experience Experience designing integrations (APIs, middleware, event-driven architecture) Experience designing cloud platforms (Primarily AWS) Please apply if interest or reach out to Craig at Cathcart Technology Cathcart Technology is acting as an Employment Business in relation to this vacancy

Managing Recruitment Consultant - Tech Technology, Change & Data Practice | Liverpool / Manchester / Warrington / Hybrid £35,000 - £45,000 Basic Salary + £4,800 Car Allowance + Uncapped Commission (receive up to 40% of billings - easily earn £100,000+) + Excellent Benefits Henderson Scott is a multi-award-winning, high-growth technology recruitment business, partnering with some of the world's most innovative start-ups, high-growth scale-ups and global household names. As part of SRG, alongside our sister brand, we form a true powerhouse within the UK recruitment market - with combined revenues exceeding £220m. Due to continued growth, we're looking for a Managing Recruitment Consultant to join our high-performance Technology, Change & Data team, playing a key role in driving revenue growth, developing people and shaping our Technology offering across the North West, with flexibility to work from Liverpool, Warrington, Manchester or hybrid. This is a senior opportunity for a successful, ambitious Tech recruiter who wants to lead from the front, combine personal billings with people development, and influence the wider direction of the Technology division. Why this is a career-defining move At Henderson Scott, Managing Consultants are trusted to set standards, drive performance and build sustainable teams. Our Technology division provides: * An established and growing client base across Tech, Change & Data * Access to high-growth, enterprise and PLC-level organisations * A commercially focused, performance-led culture * Genuine autonomy supported by senior leadership * A clear pathway into senior leadership roles for those with ambition This is an environment built for senior recruiters who want to shape markets, develop talent and maximise long-term earning potential. What's in it for you? Senior-level earning potential * £35,000 - £45,000 starting basic salary * £4,800 car allowance * Highly lucrative, uncapped commission scheme (receive up to 40% of your billings) * Simple, transparent structure rewarding both individual and team success Leadership & influence * Responsibility for mentoring, coaching and developing consultants * Input into hiring, onboarding and performance standards * Opportunity to shape team strategy and market focus Autonomy & ownership * Ownership of a high-value personal desk alongside leadership duties * Freedom to influence how the Technology team grows and operates Training & progression * Advanced leadership and management development * Clear pathway toward Senior Management / Head of Team roles Incentives & rewards * Annual all expenses paid incentive trips * A culture that recognises and rewards high performance Tools & infrastructure You'll be fully equipped to succeed, including: * LinkedIn Recruiter and best-in-class job boards * Laptop and mobile phone * Full office and home desk setup with dual screens and peripherals What you'll be doing * Leading by example with a high-performing personal billing desk * Developing and expanding key client accounts across Technology, Change or Data * Driving new business and strategic account growth * Coaching and mentoring consultants to improve performance * Supporting recruitment, onboarding and development of new hires * Acting as a senior voice within the Technology leadership group You'll balance individual performance with team leadership, helping to drive both revenue and capability across the division. Who we're looking for * A proven Tech recruiter with a strong, consistent billing history * Experience at Principal or Managing Consultant level * Demonstrable people leadership or mentoring experience * A commercial, strategic mindset * Confidence engaging senior stakeholders and internal leaders If you're ready to step into a leadership role, influence strategy and build a high-performing Technology team - this is a genuine opportunity to do so within a business that fully supports its leaders. Interested? Apply today for a confidential discussion, or contact Alex Bourne, Talent Acquisition Partner at (url removed) to explore the opportunity further. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Warranty Manager Location: Network‑wide (north), with travel to Care Centres and suppliers Working Pattern: Hybrid – approx. 3 days on site / 2 days from home Salary: £64,832 per annum The Situation A major UK rail operator is seeking an experienced and autonomous Warranty Manager to take full ownership of its warranty management function. The current process is underdeveloped and reactive; the organisation is now shifting towards a proactive, data‑driven approach. With a significant number of new trains entering the fleet over the coming years, this is a pivotal moment to establish strong governance, improve performance, and maximise cost recovery. The Opportunity This is a high‑impact role within the Technical Services team, offering the autonomy to define strategy, refine Quality Management System Procedures (QMSP), and build a robust governance framework for warranty activity. You will manage one direct report (Fleet & Material Support Engineer) and act as the key interface between Technical Support Engineers, train owners, and major suppliers such as Unipart, Wabtec, and CAT. Key Responsibilities Strategic Governance — Establish and enforce a consistent, robust warranty governance process across five Train Care Centres. KPI Implementation — Develop and maintain KPIs to track claim volumes, success rates, losses, and disputes. Dispute Resolution — Lead commercial negotiations with suppliers when claims are rejected, using technical insight to secure favourable outcomes. Performance Reporting — Produce clear financial and operational reporting for senior stakeholders. Stakeholder Management — Coordinate between Technical Support Engineers and external supply chain partners to ensure timely, accurate claim handling. Material Support Oversight — Manage the Fleet & Material Support Engineer, ensuring engineering changes and material challenges are resolved efficiently. Essential Skills & Experience Rolling Stock Expertise — Minimum 5 years’ experience within the rolling stock industry. Technical Background — Strong understanding of engine systems and related engineering principles. Commercial Acumen — Experience managing budgets, interpreting contract obligations (e.g., NEC4), and reporting financial outcomes. Qualifications — NVQ Level 3 or above in an engineering discipline. Analytical Mindset — Ability to trend data and use insights to drive process improvements. High Autonomy — Comfortable defining your own direction and navigating complex, ambiguous challenges. About Ford & Stanley - Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination

Protein Works is a high-growth DTC nutrition brand with a clear mission: help people live healthier, happier lives through the power of nutrition. Protein Works is a brand with a genuinely loyal community, strong product-market fit, and real growth ambition. Retention is not a support function here - it's a commercial lever, and this role has full ownership of it. You'll be the first person to build this function, with AI at its core from day one. That means real scope, real budget, and real impact on the P&L - not a mandate to run email campaigns and report on open rates. The customer base is large, the data is rich, and the opportunity to compound LTV. If you want a role where retention is taken seriously as a growth driver, this is it. You'll lead our retention strategy with AI at the centre - using intelligent tooling to personalise lifecycle communications, predict churn, and drive LTV at scale. Subscription growth is a core commercial priority, and this hire will shape how we win, retain, and grow it. Success means customers buy more often, stay longer, and choose us over every competitor in their feed. What You'll Own Own and grow subscription revenue - acquisition into programme, activation, and long-term retention Drive LTV across all our of core products, through tailored lifecycle strategies Lead CRM end-to-end: flows, segmentation, campaigns, and triggered comms across email, SMS, and push Deploy AI tooling to personalise at scale - predictive churn modelling, next-best-product recommendations, and dynamic content execution Build and optimise win-back programmes that recover lapsed customers and reduce net churn Own cohort analysis and retention reporting - turn data into decisions, not slide decks Partner with Paid Media and Product to ensure the post-click experience converts and retains Build the playbook from the ground up - this is a founding-level retention function Support, develop and challenge our retention team; set the standard for analytical rigour and creative ambition. What Success Looks Like Subscription revenue growing month-on-month with churn rate trending down LTV:CAC ratio improving across key customer cohorts CRM flows generating measurable incremental revenue, not just opens and clicks AI-driven personalisation deployed across at least two major lifecycle stages within 6 months Repeat purchase rate increasing for first-time buyers across top product lines Skills & Experience Must-Have 5+ years in a retention, CRM, or lifecycle marketing role - ideally in DTC ecommerce or subscription Proven track record of improving LTV, reducing churn, and growing a subscription base commercially Hands-on experience with AI or predictive tooling applied to customer marketing (not just prompting - actual deployment) Strong CRM platform proficiency Data-literate: comfortable owning cohort analysis, building retention dashboards, and presenting commercial impact Experience working with multiple customer segments, not just a single persona Nice-to-Have Experience marketing in health, nutrition, wellness, or FMCG DTC Familiarity with health and wellness consumer trends and how they're reshaping acquisition strategies Experience with TikTok Shop or affiliate/influencer performance channels Background in building or scaling a paid media team Behaviours & Traits Commercially wired - you think in LTV, contribution margin, and payback periods, not just campaign metrics Ownership mindset - you don't wait to be told; you identify the gap and go close it Comfortable with ambiguity - the playbook doesn't fully exist yet; you'll write it Bias for testing - you run experiments, read the data, and act on it quickly Customer-obsessed without being soft - you understand what makes Protein Works' community tick and you use that commercially REF-227 761 TPBN1_UKTJ

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